Name: Ibis Marrakech Palmeraie
Address: Avenue Abdelkrim Khattabi Route De Casablanca, Marrakech, 40000, MA

10/10

Exceptional

20 Jul 2026

Daniel

Close to the airport.
6 euro = shuttle
Convenient.
Clean .
Reasonable price.

Self

2/10

Poor

08 May 2026

Prathamesh

The staff was very rude, hotel had no water in the room dirty towels in the room , the shower and the toilet was dirty. Lightsand ac not working would never recommend anyone to stay here. Horrible service and amenities

Partner

4/10

Poor

07 May 2026

Ahmed

Falling apart. No sings of maintenance. Corridors carpet dirty. It would benefit of a bit of hoovering.

Self

8/10

Excellent

07 Mar 2026

Khaoula

Great

8/10

Excellent

24 Feb 2026

Gizaw Wolde

The room lacks TV and good caviars.

Self

2/10

Poor

15 Feb 2026

Maulikkumar

Rooms are not in good condition, toilet flush was broken. No shampoo conditioner, only body shower gel.
No water at all at the restaurant, (not even for purchase).

Bed sheets and duvet were not changed frequently.

2/10

Poor

29 Jan 2026

Kristine

This was the worst hotel we stayed at! We had a “non-smoking” room, but the rooms stank of smoke, the carpet in the room looked like someone had a party and didn’t clean up, the furniture should have been replaced 3 years ago and the bathroom were not only dirty but also falling apart. As we were traveling with friends we know that this was also the standard for their room. We often stay with Ibis, but will never stay at this location again.

Friends_and_family Family

4/10

Poor

28 Jan 2026

Donald

The bed was clean but the room was in poor condition, the window safety tie was broken and the window could not be shut properly, the end curtain hooks were missing so curtain did not hang properly.
The bathroom was disgusting, the sink was cracked in three places , the shower tiles/ mosaic were not very clean and the grout dirty, not that we used the shower because of the state. The paint work had seen better days, and the door frame had been worn, broken or rotted away at the base where it met the flower. It was definitely a third rate room.
The saving grace for our visit to the Ibis Marrakech were the staff, they were polite, friendly and efficient. We ate dinner there and the dining room ambiance was oppressive, dark , dingy and far too large a room for the number of dinners, we two . The food was fine, as was the service .

Leisure Partner

10/10

Exceptional

19 Jan 2026

Belkacem

Yes

10/10

Exceptional

03 Dec 2025

Zain

Clean room professional staff and nice breakfast

Business_and_leisure Family_with_children

4/10

Poor

11 Nov 2025

bharathi

Yes

Business

10/10

Exceptional

07 Nov 2025

Bryan

Room was great. Karim, Mehdi, and Nordin (intern) provided excellent services.

8/10

Excellent

01 Nov 2025

Carla

Very nice check-in at 2am after out flight was delayed.

Leisure Family

4/10

Poor

26 Oct 2025

Mazal

Extremely run down. Bathroom floor looked like it was under construction & furniture kept snagging my clothes if you're standing near it. Shower door didn't shut properly so water very wet floor after.. no shampoo or conditioner - only soap provided. Far from everything so taxi is needed & very difficult to catch on street so need hotel to call for you with surcharge.
Hallways have super dirty carpets.
Staff was nice! Beds were accurately comfortable too! Good hot water + shower pressure. Enough space. Breakfast was tasty just not enough utensils, etc...

Just can't believe it's an ibis comparing to their other locations around the world. (Think old motel type) Pricey. Survivable for 1-2 nights...
These are all easy fixes if u wanna stay in business, so not sure why it's being neglected yet charging customers...

Leisure Self

8/10

Excellent

09 Oct 2025

Teresita Vilma

Didnt have breakfast, parking ok

Leisure

8/10

Excellent

28 Sep 2025

Sodiq

Convenient, and very walkable area

8/10

Excellent

24 Aug 2025

mohamed

Vous place to stay

Leisure Family

10/10

Exceptional

24 Jul 2025

Daniel

Staff are amazing. Location is great.
This is my hotel when I am in Marakech.
Beautiful pool . Nice breakfast.
Ayoub the manager does everything he can to answer my requests.

Leisure Self

10/10

Exceptional

19 Jul 2025

Daniel

This is my hotel when I am in Marakech.
Clean , nice , staff are kind and helpful.
Price is reasonable

10/10

Exceptional

16 Jun 2025

john

overall excellent

Business_and_leisure Partner

10/10

Exceptional

30 Apr 2025

Stephen

It had room for us when EU power outages caused havoc to flights out of Morrocco.

Leisure Partner

4/10

Poor

29 Apr 2025

Affaq

Please clean the room properly especially bathroom. We found bunch of hair in the bathroom, red stain on the door, ripped towels, ants in the room. Honestly it is gross !

That's pretty disappointing as it is part of Accor Group.

Staff were nice !

6/10

Pleasant

12 Feb 2025

taher

Not clean

10/10

Exceptional

09 Feb 2025

Önder baris

Good choice

6/10

Pleasant

25 Jan 2025

ANTHONY

When i booked, it said it was 10 minutes from the centre - this is completely false. It is 30 minutes, give or take a minute or two. I also booked because of the pool, but this was exceedingly cold (too cold to enjoy) and then cordened off for the last 4 days of my 5-day trip. We were not offered any sort of compensation as this was one of the reasons why i booked this particular hotel.

There are also not enough plug sockets in the room (there are only 2 together next to the window) and no tea or coffee making facilities.

Communication with some staff was slightly limited. We were also in a room facing the maim road which was very noisy throughout the night, so you should request a pool-facing room.

Friends_and_family Family

6/10

Pleasant

03 Jan 2025

taher

Old

8/10

Excellent

26 Nov 2024

Shahid

Everything was good about the property with the exception the shower was draining slowly. I notified them the first day, and they sent a repairman. He told me it was fixed, but it still was not. They offered me another room, but I was too tired to move. That was the only negative about this hotel. The staff was very courteous but management should do quality checks frequently!

Leisure Friends

8/10

Excellent

26 Oct 2024

Rachid

Good

Business_and_leisure Friends

4/10

Poor

17 Oct 2024

Christian

Ants and other insect infestations in the room

Partner

2/10

Poor

05 Sep 2024

LUIS

Was nothing to do in comparation with the pictures of the website of the facilities , I think this important hotel group should take care of it to keep their usual image . I’ll never come back. Poor is the most core t word I can use . Hope they take care asap

Business

10/10

Exceptional

14 Jul 2024

Najib

As per expectations

Leisure Self

2/10

Poor

15 Jun 2024

Ekin

It was a horrible. The receptionist is really rude person. The rooms is very messy and dirty. Im so regret i stayed in this hotel

Leisure Family

6/10

Pleasant

13 May 2024

Ryan

Air conditioning was warm and hardly blowing any air, did complain but nothing done. Tour groups do pick up at the hotel and the pool was good.

Leisure Self

2/10

Poor

30 Apr 2024

Elie

Very old. No maintenance. Very dirty. Couldn't even take a shower. Not even a closet in the room.

Business Partner

2/10

Poor

22 Apr 2024

jumaa

Mycket dåligt servis otrevlig personal när incheckning dåligt frukost dåligts

6/10

Pleasant

29 Feb 2024

Hamdi

It's just old hotel

Leisure Self

6/10

Pleasant

11 Feb 2024

Khaleel

Prices are high considering the quality & room has no mini fridge

Leisure Partner

6/10

Pleasant

12 Jan 2024

Lamiaa

كانت تجربة جيدة واستقبال
احسن

4/10

Poor

02 Jan 2024

Saad

The pool wasn't working.
Check in took too long ( 1 hour)
The washroom wasn't clean.
The staff were not hospitable.
Breakfast was nice and up to the standards.

4/10

Poor

02 Jan 2024

RAFIK

I paid for junior suite, and was given with a dog barking next to me. I informed the desk agent and was told that was the only suite there is. I was giving a room afterwards, even though I paid for a suite because of availability. The room did not have any Wi-Fi, which made it very difficult for me to connect. Inside the room, there was only one cover and the night was cold so I had to double up in order to sleep. During breakfast, there was a lack of utensils.
Based on previous reviews, the pool was under construction and is still under construction!

10/10

Exceptional

28 Jul 2023

Hanaa

Typical ibis

Typical ibis nothing special. Parking was limited. The staff were very friendly though!

Partner

2/10

Poor

17 Mar 2023

Hicham

Nothing was good

Leisure Family

8/10

Excellent

27 Feb 2023

A T

Stopover

Just a quick overnight stay. Only there for 8 hours which I slept.

Friends_and_family Family

4/10

Poor

08 Dec 2022

William

Pool under construction

It was fine, rooms cleaned every day, staff were friendly.
I was very disappointed by the pool which was under construction and unusable. We chose that hotel because the pool looked great on the advert.

On a positive note, there was a good atmosphere for watching Morocco progress in the world cup.

Friends_and_family Friends

6/10

Pleasant

16 Aug 2022

Fouad

Hotel has no towels you have to wait until dark and you get only two for a couple
Water leaking from shower to the sink area and out to the room

Business_and_leisure Family_with_children

10/10

Exceptional

14 Aug 2022

Abadalla

bad service no room clean

Business_and_leisure

10/10

Exceptional

07 Aug 2022

Angela

Family with children should be in another floor so it won’t disturb people with no children. Other than that it’s good hotel with friendly staff

Leisure Pet

10/10

Exceptional

03 Jul 2022

Angela

Near the main road. Large pets are welcome.

Leisure Pet

10/10

Exceptional

03 Jun 2022

Angela

They accepted large breed of dog and the fee is reasonable. This is my second time to stayed in this hotel.

Leisure Pet

8/10

Excellent

23 May 2022

Daniel

Nice place.
Simple

Leisure Family

10/10

Exceptional

30 Apr 2022

Angela

The only hotel that accept large dog and the fee for my dog per night is reasonable.

Leisure Pet

6/10

Pleasant

18 Apr 2022

Alexander

Try another options in the area

Worst stay in Ibis chain in Morocco, the air conditioner did not work for 2 nights of my stay, there was 33 degrees outside and open the window was not a option because of dozens of mosquitoes. Overall level of maintenance of the hotel isn't good

Self

2/10

Poor

20 Aug 2019

Travelor

No laundry as mentioned
Bed cover was not clean
No refrigerator
Few parking space available for free, had to pay for parking.

Leisure Family

10/10

Exceptional

04 Apr 2019

Verified traveler

Very unique property, first time & we felt very welcomed. outstanding stuff and food was excellent, very clean room.

Friends_and_family Family

8/10

Excellent

02 Jan 2019

Fatin

Leaflets

the hotel is far from city centre, however, it would be better if there are some leaflets for tourists for the local area which has some historical features.

Partner

8/10

Excellent

25 Dec 2018

Verified traveler

People were friendly, hotel rooms outdated, breakfast was ok

6/10

Pleasant

31 Oct 2018

Mario

Tired traveler

The check in was inconvenient. It took 40 minutes sto fund my reservation at 3am after traveling for over 5 hours. Even with the booking confirmation on email they still wouldn’t let me check in. Finally when I arrive in my room, I take a shower. The entire bathroom flooded out into the bedroom with a pool of water over two inches high.

Family

4/10

Poor

08 Oct 2018

Nigel

Poor quality experience

I have stayed here previously, it seems to have gone down hill. The is a general air of deterioration and a lack of maintenance and investment. The food produced for dinner and breakfast, while adequate was of poor quality and not of an acceptable standard. I won't consider another stay in what could be an excellent hotel.

Friends

10/10

Exceptional

26 Feb 2018

Verified traveler

Great service, but major refurbishment needed

Great area, but hotel needs major refurbishment

4/10

Poor

29 Dec 2017

ola

Unexpected

Was hoping I was going to get an ibis standard hotel was not what I expected

6/10

Pleasant

24 Sep 2017

Michael

Ran out of options...

We ran out of cheap options so had to stay way out here. Decent shape, service was meh, bartender couldn't understand \"Large water bottle\" which was no big deal for us as we speak French - but it was surprising for an IBIS, not too clean with broken glass on the pool deck even after two staff members saw it, restaurant is a miss, loungers don't all have covers and you need to request towels... Wouldn't return.

Family

8/10

Excellent

19 Jul 2017

Kevin W

Run down hotel with good location and service

This hotel is a bit run down, old and rusty. But it has good location (with a car). Overall I am happy with this hotel.

Family

10/10

Exceptional

13 Mar 2017

Verified traveler

Amazing and great price

Hotel is clean, stuff is really nice and helpful.

4/10

Poor

11 Feb 2017

senior traveler

budget marrakech

hotel was clean and staff friendly, breskfast ususl basic ibis food, reasinable, but bathroom was in poor repair, flaking plaster, leaking shower, and no towels in my room.

4/10

Poor

25 Jan 2017

Verified traveler

Ibis palemrie

The hotel is far out from everything but quiet there is cafe around the corner which are reasonable prices compared to the hotel over all I'd give the hotel 5/5

8/10

Excellent

21 Nov 2016

JANNA

Marrakech on the Boulevard

OK for an older IBIS.

Partner

6/10

Pleasant

16 May 2014

maria

pleasant

The hotel Ibis Palmerie is a fair distance from the centre and the Medina, although hotel stated there would be a shuttle bus this was proved to be very irregular. The hotel itself is pleasant enough but I feel the rooms are a little tired and need a lick of paint. The restaurant is clean, most days food is buffet style and open invitation for the flies. I found the staff to be very friendly and helpful, although we found the barman to be quite rude but overall they were very helpful.

6/10

Pleasant

16 Apr 2014

Gaz

OK hotel

Lovely hotel though AC did not work for the first two days which meant two sleepless nights :(

4/10

Poor

02 Mar 2014

Rachid

Not worth \"iBIS\" name

Very poor quality room.

8/10

Excellent

06 Jan 2014

Richard

Ibis Palmeraie Hotel

The hotel is about an hour and a half walk from the medina which wouldn't suit everyone but gave us plenty of exercise each day and Marrakech is built on level ground so easy going. There is a large supermarket about half an hours walk away and a great Lebanese restaurant beneath the pizza hut just across the road from the Marjane supermarket . The hotel itself is good value for money, the staff are friendly and incredibly helpful. The meals as you'd expect cost more than you'd pay elsewhere in Marrakech but the food was of decent quality and the buffet style breakfast offered a good range. I wouldn't recommend eating in the Medina itself as on 3 occasions I saw salad being scooped onto plates by hands that had just been in raw meat as well as being served undercooked/raw meat and meat that was stone cold - plenty of places outside the Medina to try.

Our room was basic, but had a TV and views over the pool area and for what you're paying per night you can't expect much. The bathroom area looked dirty but on inspection it had been cleaned well it looked ill kept due to the tiling and the general finishing touches being appalling. This will put some people off but if you are just using the room as a base from which to go exploring it shouldn't make any odds.

If you book any trips you can be picked up from the hotel for no additional fee (highly recommend a trip to Essaouira and highly recommend avoiding any camel trips unless you want to be ripped off and disappointed).

Partner

8/10

Excellent

02 Jan 2014

Verified traveler

the right price for family journey

Very close to the camel ride, golf course and family amusement with the affordable price in the quiet atmosphere

Family

6/10

Pleasant

09 Dec 2013

Haroon

Reasonable

I stayed in their standard double room facing the pool and restaurant at the rear of the hotel (Better than the front facing rooms overlooking the main road). The floor has some kind of matting. The bed was clean and tidy when I arrived. I really liked the bathroom and shower, which had hot high pressured water. The down side of the room was that THERE IS NO PLUG SOCKETS IN THE ROOM!!! The only one I found was in the bathroom for the shavers, whcih I used to charge my mobile. I never tried the restaurant or any of their facilities. Car park is very small too. Although | thought I had fully paid for the room on Hotels.com, I still had to pay 66 MAD (About £6) for Tax for three nights stay, which I was not happy about.

10/10

Exceptional

03 Jun 2013

SW

MIddle of nowhere, but value for money

This hotel offers value for money, but its neighbourhood is rather desolate.

8/10

Excellent

21 Feb 2013

Scott

typical Ibis

If you have stayed at Ibis before, no surprises. This hotel is about 6km out of the city center - perfect if you have a car and you've had enough Riads and the Medina - this hotel is in a quiet suburb. Room can be a bit noisy in the morning as the sound carries through the hall. Food was SPECTACULAR, we had two meals a day and even left the Medina to return to the Ibis because the restaurant was so tasty.

2/10

Poor

28 Apr 2012

Verified traveler

do not stay here.

hotel restaurant has a very poor service and untasty food. reception is rude. rigid, the staff needs to be changed at the receptiion. if this hote is to survive. the floors in the rooms are very dirty and sticky. the air condition does not work. do not stay here if it is hot you might not survive the heat inside the room..

8/10

Excellent

18 Nov 2009

Ali

Good, affordable, and same thing everytime.

If you're scared about what your Moroccan hotel will look like, or if you're going to get the quality of service that you paid for (since sometime the service vs. the quality can be ridiculous) then stick with IBIS. They are the same everywhere and worth the money that they charge, unlike other hotels in Morocco and especially in Marrakesh.

8/10

Excellent

16 Jul 2026

Mehdi

Personnel agréable mais hôtel vieillot a l’intérieur
C’est dommage vu l’exterieur qui est jolie

Partner

8/10

Excellent

13 Jun 2026

MICHELE

Bon hôtel pour une nuit. Excellent rapport qualité /prix. Piscine sympa. Petit déjeuner éviter. Pas de sèche-cheveux dans la chambre. Mais accueil très sympathique.

Self

8/10

Excellent

21 Apr 2026

ABDELFATTAH

Le séjour s'est bien passé
Juste une remarque pour les responsables de Ibis: il faut changer le petit déjeuner, c'est terne et ça ne donne pas envie de le prendre
Il est meilleur chez Afriquia à côté il est le même depuis des années

Self

4/10

Poor

22 Mar 2026

Rahim

Hotel en bout souffle..c'était neuf il y a 20 ans..loquets cassés lavabo cassé et bouché pas de bonde..remontée de cheveux dégueulasse

Self

10/10

Exceptional

03 Feb 2026

LAURENT

Parfait

Partner

10/10

Exceptional

03 Feb 2026

Linda

Tout fut parfait...Gentillesse du personnel, des chambres confortables, petits déjeuner complet, parking, WiFi impeccable, une bonne adresse pour Marrakech.

Partner

10/10

Exceptional

25 Jan 2026

LAURENT

Parfait

Partner

8/10

Excellent

24 Jan 2026

Dennis

Det var rigtigt fint

Self

6/10

Pleasant

04 Jan 2026

Christophe

La douche était bouchée et le robinet était percé le lit était assez confortable mais les murs sont pas très épais du coup on entendait des gémissements de la chambre d’à côté ……

Leisure Partner

6/10

Pleasant

16 Dec 2025

Ayoub

Je n’ai pas pris de petit déjeuner !

Business

8/10

Excellent

25 Oct 2025

Murielle

Chambre à revoir

Self

10/10

Exceptional

20 Oct 2025

Sylvie

Tout est parfait comme d'habitude

Leisure Friends

8/10

Excellent

06 Sep 2025

naget

Moyen

Leisure Self

10/10

Exceptional

14 Aug 2025

christophe

Hotel ibis marrakech la palmeraie tres belle Hotel les chambres au normes comme en France calme les marocains et jeunesse marocaine aiment faire la fete peu de touristes. Tres calme a la sortie de marrakech direction casablanca commerce 1.8 km piscine.

Leisure Self

6/10

Pleasant

10 Aug 2025

Karina

Spinnenweb in de kamer. Beperkte dranken en eten menu

10/10

Exceptional

04 Aug 2025

Coura

Alles ok

Leisure Partner

4/10

Poor

31 Jul 2025

Dounia

Not so clean unfortunately, but the cheap price that you pay is what you get.

Leisure Family

8/10

Excellent

17 Jul 2025

paolo

Buona struttura in periferia di Marrakech, ma con poco parcheggio e funzionalità personali limitate
Pochi asciugamani, no frigo bar, no phon, no bidet, TV non sintonizzabile su canali europei. Prezzo adeguato, per viaggiatori spartani

Leisure Partner

6/10

Pleasant

26 Jun 2025

Omar

Es geht

6/10

Pleasant

19 May 2025

Nathalie

Hôtel à taille humaine ce qui est plutôt un bon point. Cependant le buffet petit déjeuner est répétitif et pas toujours réapprovisionné malgré nos sollicitations. Pas assez de fruits frais proposés, jus d'orange industriel, gluten à profusion.
Chambre à rénover, pas de coffre fort à disposition, pas de mini bar avec au moins de l'eau. Pas assez de transats autour de la piscine. Chambre coté piscine bruyante (bruits des chaises de la terasse qui sont traînées constamment). Personnel de l'accueil peu avenant. Bravo à l'équipe d'entretien pour leur politesse, leur discrétion et leur travail pour refaire les chambres.

Leisure Family

2/10

Poor

17 May 2025

Verified traveler

A eviter

Eclaté. Quel honte

Business

6/10

Pleasant

17 May 2025

Verified traveler

Fuir si le choix est là sinn bonne chance

Humidité ds la chambre. Tres bruyant dehors. Impossible de dormir

Business

8/10

Excellent

13 Apr 2025

Noura

Ibis staat bekend als budgethotel en dat zijn ze ook zeker. De hallen moeten aangepakt worden net zoals de ligbedden bij het zwembad. De buitenkant van de hotel is echt een plaatje. Naast de hotel is een tankstation waar je ook een restaurant hebt. Superleuk en echt locals komen er eten. Verder is het personeel van Ibis hotel stuk bij stuk vriendelijk. Met name Karim, wat een lieve, vriendelijke en behulpzame man. Dank je wel Karim. De klantgerichtheid en servicegerichte houding van Karim was erg welkom.

Leisure Friends

10/10

Exceptional

07 Apr 2025

louredien

hotel super bien rapport qualité prix

le sejour etait super l hotel se trouve pas loin d un merjane les chambres sont propres et le lit est comfortable. a l acceuil karim est super souriant et est à l écoute de vos besoins un grand merci karim

Self