Name: Pickalbatros Hotel du Golf
Address: Circuit de la Palmeraie, Marrakech, 40000, MA

Pickalbatros Hotel du Golf

Marrakech · Morocco

Circuit de la PalmeraieView location

50 reviews shown

10/10

Exceptional

16 Jul 2026

Muhammad

Great stay we had a great time! Hotel and staff were lovely, Karima was very helpful and always happy to help. Animation team was great too, good entertainment especially Jawad.

Family

10/10

Exceptional

13 Jul 2026

Ramone

Everything about our stay was 5 stars! The staff were exceptional, friendly, attentive, and always willing to go the extra mile. A special thank you to Hiba from Guest Relations and Dora from the Entertainment Team, who truly made our stay unforgettable. If I could give them 6 stars, I absolutely would! They are a real credit to the hotel, and we can’t wait to come back.

Partner

8/10

Excellent

02 Jul 2026

Mike

Hotel was good overall. Pools are great. Rooms are acceptable, but the water pressure/temperature varies in the shower. Food is not very well labelled for those who have dietary requirements. Limited selection of beers/wines in the bars.

Business

4/10

Poor

25 Jun 2026

Agnieszka

Upon arriving at the hotel, we received a warm welcome and were quickly given our room. The hotel staff and the entertainment team were friendly and helpful. Unfortunately, the cleanliness of the hotel was more in line with a 2-star standard than a 5-star one.
The glass tables were chipped, and the public toilet by the pool was in a terrible condition. The food was very poor – there were constantly no fries available, and cheese left over from dinner was served again at breakfast, even though it had already melted.
Despite our efforts to be careful, we still suffered from food poisoning.
After 11:00 p.m., the staff started clearing the tables, making guests feel that it was time to return to their rooms, which we found very impolite.
The only major advantage was the large and well-equipped gym.
The employees and staff were generally pleasant, but the hotel certainly does not deserve a 5-star rating.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Emma

A lovely stay and everything we needed. Bit of an unpleasant first impression with security guard deciding whether he would let us in - travelling with my 16 year old and had confirmation that he was welcome but that information apparently never reached the gate.

Main Property is beautiful but there is large parts of the hotel grounds which seems to be a building site/abandoned. I see now why they offer to drive you to gym/spa/indoor pool area! It was clearly a huge resort in previous times.

Our hotel room was beautiful and two large single beds and a pool view was perfect! We both slept v well.

Pools were lovely but the entertainment and the music can be loud at the main pool, we preferred the quieter pool. Hadn’t appreciated how much entertainment there was and it’s not something that bothers us but everyone seem to enjoy it!

Food in buffet was excellent and always something delicious to eat - we didn’t bother to eat at à la carte restaurants which are a bus ride away but didn’t hear anything too positive about them anyway.

Staff were fantastic, always friendly and helpful!

Family

10/10

Exceptional

15 May 2026

Lerrell

Everything was perfect, good was 10/10, loads of options, pools, staff, drinks, rooms, entertainment were all really good. Will be going back

Friends_and_family Friends

6/10

Pleasant

12 May 2026

Riki

Hotel inside is immaculately kept, however the outside is in a bit of disrepair, uneven and crack tiles everywhere.

Reported our aircon three times and nothing done. Seems to be a common issue.

Drinks are questionable, only 4/5 cocktails along with Rum, gin or vodka that’s it. Issued in tiny plastic disposable cups, although multiple posters around saying there a sustainable hotel.

Entertainment team work hard to get everyone involved, however the acts are in our opinion still more directed around a family resort. Food was amazingly authentic which was the highlight of the stay.

Partner

6/10

Pleasant

11 May 2026

Hervin

For an all inclusive resort it lacked majorly. The food was good, but there is no late snacks, no room service, and they close 10 min before the actual time. We had to get food delivered because of this. No one comes to ask you for drinks you have to go to the bar. Everything pretty much shuts down by 2300 (11pm). Your kind of forced to go to your room. The gym and spa is not close by to the hotel. Some of the staff were standoffish, but other staff were great. I wouldnt recommend this hotel.

10/10

Exceptional

06 May 2026

El mahdi

The hotel was beautiful, comfortable, and had such a welcoming atmosphere thanks to the staff that made our trip feel extra special.

A very special thank you to Karima for her kindness, professionalism, and attention to detail. She went above and beyond to make our stay memorable, and her warm hospitality really made a difference. We felt genuinely cared for throughout our visit.

We would absolutely love to come back and recommend this hotel to anyone looking for a wonderful and relaxing experience.

Partner

6/10

Pleasant

26 Apr 2026

Declan

Gym was miles away in a very run down area

Self

8/10

Excellent

19 Apr 2026

Stephanie

Well laid out hotel. Found there were restrictions on what food/drink was available where. Not a major thing but frustrating.
En-suite bathroom layout was a little strange - location of sink, location of hand soaps, weirdly high towel rack, strange blinds not a wall so everything going in the bathroom could be heard in the bedroom. Poor soundproofing / terrace door which meant the overly loud evening v entertainment was very loud in our room.

Partner

8/10

Excellent

01 Mar 2026

Grant

A Solid 4-Star Experience (But Manage Your 5-Star Expectations)
Stay: February 2026 | Resort: Pickalbatros Hotel du Golf
Let me start by clarifying the rating: this resort is advertised as a 5-star property. If you are expecting the luxury level of a Four Seasons, Fairmont, or Le Méridien, you will be disappointed. I would realistically rank it as a high 3-star or a solid 4-star. That being said, if you adjust your expectations, it is still a very decent resort and we had a pleasant stay overall.
Here is the breakdown of my experience:
The Property & Rooms
•Clean and Modern: The public areas and rooms are fairly modern, well-maintained, and very clean. My bedroom was well-appointed and comfortable.
•Room Amenities: While daily tea and bottled water were always provided, I would have really appreciated an ironing board and a coffee maker in the room. The bedrooms have fairly thick doors so the rooms are really quiet at night.
•No Construction: I noticed some previous reviews mentioned ongoing construction, but I am happy to report that I didn’t see or hear any construction noise during my stay.
Food & Drinks
•Great Buffet: The various buffets are a highlight, providing a fairly large selection. They feature outdoor grilling and tagines, a pasta station, and many other options.
•Mediterranean Restaurant Quirk: We made a reservation at the Mediterranean restaurant (a short shuttle drive from the main hotel). Strangely, this alternative dining option only served water and s

Family

10/10

Exceptional

24 Feb 2026

Cerian

Lovely room, the staff are very friendly and helpful.
The activities are good and not pushed on you, which is great when you don't want to take part.
The buffet meals are tasty, the tagine in the evening and the massaman in the morning were my favourites

Partner

10/10

Exceptional

17 Feb 2026

Quinn

Someone was always cleaning and staff was very attentive to your every need

Self

8/10

Excellent

13 Feb 2026

Colin

Excellent food, staff, room and heated pool. Limited evening entertainment and drinks not always the same standard. A lot of building work on the complex but not really affecting the main hotel. A very nice place to stay with good facilities

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Adam

Everything was clean, staff super friendly and food was really tasty.

Leisure Friends

10/10

Exceptional

13 Jan 2026

Susan

Our room was professionally cleaned every day by Lamia .

Leisure Partner

10/10

Exceptional

03 Nov 2025

Chloe Frances

Staff were amazing including the wonderful animation team. A very relaxing experience. Lovely range of food, extremely tasty Moroccan dishes as well as the usual range of food. Pools indoors and out well maintained.

Leisure Partner

8/10

Excellent

21 Oct 2025

Gemma Louise

Nice hotel, nice pool areas. The room was great, although didn't have an iron. One was provided after asking a few times. Staff mainly friendly, with a couple of exceptions. Where the stay fell down in expectations was the food. I have a few allergies which I emailed the hotel about when we booked the trip. However the restaurant seemed clueless about it. I told them I am allergic to gluten, and they told me that everything had gluten in, which wasn't helpful. It was only on the second day that the fantastic Samir came to see me and was very helpful, from them on making sure I had something to eat. That said, there still was very limited options for people with dietary requirements. But I appreciated his efforts, and his friendly service. Another thing to note is that the massages we had at the spa, whilst good, were not for the shy! They do not seem to worry about your state of undress and as the women who work at the spa don't speak much English it wasn't possible to discuss!

Leisure Friends

10/10

Exceptional

12 Oct 2025

David

Great

8/10

Excellent

07 Oct 2025

anthony

Enjoyable stay. Food in buffets was good and staff attentive and friendly. Good choice of Moroccan and European dishes and excellent pizza oven and daily barbecue.
Room comfortable and clean. Pools great and on site golf course convenient and attractive.

Leisure

10/10

Exceptional

23 Aug 2025

Zobeir

Nice place.

6/10

Pleasant

01 Aug 2025

Abderrahman

Our stay at the hotel was unfortunately disappointing due to a series of issues, particularly with the rooms. We had to change rooms three times. The first room had an old bathtub instead of the Italian shower we had booked, and it was only accessible by walking through an active construction area. The second room was on the first floor next to the security office, which offered no privacy, and the balcony window was broken and couldn’t be opened. The third room was slightly better, but we still struggled to open the balcony door, and the process to get this final room was long and frustrating.

We also experienced a water leak in the toilet. Despite requesting help from the front desk, no one came, so we had to shut off the water ourselves. The TV was not a smart TV and didn’t work until we requested a technician, which added to the stress.

The food was another low point. It was repetitive, lacked variety, and had little flavor. The Moroccan cuisine, in particular, was poorly prepared and did not reflect the richness of the country’s food culture.

On the positive side, the staff were very friendly and helpful, especially those in the restaurant, at the pool, in housekeeping, and the entertainment team.
Despite the friendly staff, the hotel's room issues, poor maintenance, and bland food make it hard to recommend

Leisure

6/10

Pleasant

26 Jul 2025

Prem

Truly i believe this hotel deserves 2 stars service.
Main reasons was that the hotel food was tasteless, bland and didn't had much options in the menu. Some of their building blocks were not in use and were falling apart.

Leisure Partner

6/10

Pleasant

11 Jun 2025

Kabita

I'm giving a 3-star rating only because the food was excellent and the kitchen staff were outstanding. The food was consistently delicious and catered well to our tastes. We appreciated the variety, something new every day and most of the kitchen staff were friendly and approachable

Deposit Confusion:
On the first day, we paid the deposit for the swimming towels in euros, as we didn’t have any dirhams. However, we noticed that the remaining change was returned in dirhams, which wasn’t explained to us at the time. We even asked the staff member who conducted our briefing if we’d get the deposit back in euros, and she confirmed that we would. Nothing was mentioned about an exchange.
The day before checkout, we had to argue with the staff to get our deposit returned in euros. They claimed we had already exchanged the money, which wasn’t true and this was never communicated to us. Eventually, after some back and forth, we did get the deposit back in euros, but the whole situation was frustrating and poorly handled.

Room Issues:
The bathroom drain was blocked, and it flooded every time we took a shower. We had to use towels to keep the water from spreading into the room. We reported it twice, but no one came to fix it.
The fridge wasn’t working.
The safe didn’t work either.
The tea table was stained.
The body shower gel bottle was empty on arrival and never refilled, despite daily room cleaning.
Shuttle Bus Timing:
I really wish the free shuttle bus had more convenient timings.

Leisure Family

10/10

Exceptional

27 May 2025

HASSAN

Very quiet place and also entertaining at the same time.
Love it and will go back very soon

Leisure Family

2/10

Poor

29 Apr 2025

rahim

Avoid this hotel, like your life depended on it. Service is horrible. The ac in the room was broken, took them nearly 5 hours to move us to a different room. No food or drinks are available once buffet is over. Food has no taste. Its also far from everything. One positive is that they do have a shuttle to the suk.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Marcin

Very nice hotel. Friendly staff. Good food on all inclusive.

Business

10/10

Exceptional

20 Jul 2026

Abdelhakim

Tout est ok

Partner

10/10

Exceptional

08 Jul 2026

Didier

L’hébergement, le service, la restauration, les équipements étaient de très bonne qualité ! La remis remise sur le tarif au Golf était la bienvenue ! Bref, je suis très satisfait de ce séjour

Partner

10/10

Exceptional

05 Jul 2026

Gimbada benny

En couple , parfait

Partner

6/10

Pleasant

26 Jun 2026

HICHAM

Swimming pool not really clean and a nation too noisy.

Business

8/10

Excellent

06 Jun 2026

Khalida Nasreen

Fantastic hotel, with all the necessities. The personell was nice and always helpful, huge buffet with every kind of food you need. Entertainment that varied each night. A café with good opening hours. The room was a good size and clean. The only thing to put a finger on I think was the bathroom. I would never design it that way, not very practical. There is no wall in to the bedroom, only blinds. So you can imagine you share all your bathroom noice with anyone you are staying with. The muslim shower was on the wrong side(left), not practical at all. Only one peg in the bathroom, so where should you hang all your clothes?
The indoor swimming pool (depth 1,5 m), the fitness senter and the spa is in a separate building, accessible (only) with a golf cart. The outdoor swimming pools are 1,4 m and 1,1 m (next to loud music ). The environment is nice, international public. We saw several elderly people, and hijabis. Everyone is included.
All in all a very successful stay. We enjoyed:). This hotel is easily recommended!

Friends_and_family Friends

10/10

Exceptional

30 May 2026

claude

Séjour très agréable.
Personnel accueillant et soucieux de votre bien être.
Infrastructure remarquable et cuisine raffinée et variée

Partner

8/10

Excellent

30 May 2026

JOEL

Chambre agréable et bien climatisée
Coffre ne fonctionne pas mais réparation dans l'heure par contre réfrigérateur HS et aucune intervention malgré notre demande
Restaurant et buffet excellents et très variés
Très désagréable odeur de tout à l'égout le soir autour de la piscine et jusqu'au couloir des chambres

Partner

8/10

Excellent

17 May 2026

justine

Le personnel est vraiment très professionnel, l'hôtel très bien situé au milieu du golf de la palmeraie. Mais nous sommes tombés en plein travaux sur entre les 2 piscine et cela c'est avéré très bruyant la journée.
Les repas sont très varié et très bon. Note négative sur les boissons du all inclusive qui sont très bas de gamme et sans goût.

Friends_and_family Family

6/10

Pleasant

15 May 2026

Pascale

L’hôtel est clairement vieillissant et ne correspond pas au standing attendu. Malgré plusieurs demandes formulées auprès du service clientèle, rien n’a réellement été pris en compte. Seul point positif : les femmes de ménage, qui ont été adorables et professionnelles. En revanche, le reste du personnel s’est montré peu aimable, peu attentif et parfois désagréable. Une expérience globalement décevante.

Partner

8/10

Excellent

15 May 2026

Caroline

La suite est parfaite avec grande terrasse donnant sur le golf
Seul bémol l hôtel est en ce moment en travaux, ils refont les terrasses entourant les piscines
Les buffets sont très bons

Friends

10/10

Exceptional

09 May 2026

Eric

Hôtel agréable, très bonne nourriture avec plats Marrocains. Groupe animateur sympathique et personnel agréable. Possibilité de transfert au centre de Marrakech ou bien excursions.

Partner

10/10

Exceptional

09 May 2026

Nadia

Tout était parfait 👍 le personnel rien à dire très serviable au petit soin
Ils nous ont même surclassé au niveau des chambres la propreté hors pair
Un buffet exceptionnel
Des piscines propres
Des navettes gratuites sont à vos disposition et dès Mercedés en plus.
Tout le personnel parle français
Vraiment vraiment rien à dire
Hâte l’année prochaine

Friends_and_family Friends

10/10

Exceptional

08 May 2026

eric

Superbe hôtel un séjour super agréable. Animateur au top

Partner

4/10

Poor

03 May 2026

ulrich

Es fühlte sich mehr wie ein 3⭐️ hotel an…

Partner

10/10

Exceptional

24 Apr 2026

Achir

Je remercie tout équipé pour le service agréable (Nour yakin est Hiba est Karima ) pour leur gentillesse a

Family

4/10

Poor

24 Apr 2026

xavier

Que 6 nuits passées sur place il ya eu 6 jours de travaux avec marteau piqueur une horreur !!!
Que dire de la douche avec évacuation montée à l envers ce qui engendrait une inondation totale de la chambre à chaque passage en douche !
Aucune réaction de la réception ni de la direction.
Une chute sur le carrelage détrempée m a obligé à annuler une sortie tant la douleur était forte.

8/10

Excellent

10 Apr 2026

Mattias

Mycket bra mat och trevlig personal. Ingen av poolerna var uppvärmda vilket förstås drar ned upplevelsen.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Ilias El

Spa was so so. The jacuzzi's were turned off every one minute so you had to press the button every time to enjoy one minute which was very annoying. Also, the old maroccan guy at the white guy who lets cars through was very discriminating towards me and at some point became extremely mad at me as well for being maroccan unfortunately. Very weird altercation for me.

Partner

6/10

Pleasant

03 Apr 2026

Joao

Localização excelente, e com duas enormes piscinas e bem limpas.

Quarto confortável, mas a necessitar de pequenas reparações, como os móveis e paredes na casa de banho.

Quarto espaçoso e com saída direta para o jardim e piscina.

A limpeza no quarto é que foi preciso chamar a atenção, mas mesmo assim, ainda falhou um pouco durante toda a estadia.

Comida muito bem apresentada nas refeições, e produtos frescos.

Pratos variados e deliciosos.

Bebidas variadas, mas ridículo só terem água com gás ao almoço e jantar.

Durante o dia, como por exemplo, na piscina, é impossível arranjar uma água com gás.

Staff, 90% simpáticos, e 10% antipático.

Uma situação de origem médica para uma senhora idosa, um dos responsáveis que estava na piscina, quando a senhora estava a reclamar porque tinha caído e deslocado o pulso, o responsável deveria ter acompanhado o caso. Mas infelizmente, ignorou.

Na recepção, é preciso sorte para ter um bom atendimento.

O staff que nos recebe na porta do hotel, tambêm poderia ser mais simpático e atencioso.

No fundo, foi uma agradável experiência... mas se voltaria?

Não.

Business

10/10

Exceptional

29 Mar 2026

Nathalie

Tout a été parfait ! Merci

Partner

10/10

Exceptional

25 Mar 2026

Achir

Je suis heureuse comme tjr pour tout équipe hotel est je remercie Hiba pour tout c’est effort est Karima ensuite le directeur mais le chef cuisinier Nour yakin est vraiment excellent pour son accueil

Family

2/10

Poor

16 Mar 2026

Nadin

Fruktansvärt upplevelse
Dålig kommunikation mellan hotell reception och golf reception vi blev bollade fram och tillbaka 6gånger vi väntade på svar i nästan 2timmar.

Okunniga personal.

Fel person på fel plats

Business