Name: Marrakech Ryads and Spa All inclusive
Address: Douar Ouled Berrahmoun El Bo, Marrakech, 40000, MA

2/10

Poor

05 Jul 2026

MOHAMMED

Hotel is very old not matching the pictures.
AC is cooling only the office area not the room. we have suffered and couldn’t sleep due to exhaustion of the heat.
Mold everywhere in the bathroom.
Toilet cover was broken.
The cafeteria was extremely hot we were sweating while eating.

Family

6/10

Pleasant

20 Jun 2026

Knut

Hi! We stayed at Marrakech Ryads Parc All Inclusive for four nights in June 2026, and had a nice stay. We were especially pleased with the good and varied food, large pool area, bright hotel room with plenty of space, nice reception area, lovely outdoor spaces, and very good service from the staff. What was disappointing were the maintenance issues, such as a clogged sink and drain in the bathroom, no lights in the hallways, plaster falling off the buildings, and a fridge that didn’t work. What we were most disappointed with was the SPA facility. The cleaning was very poor (cockroaches on the floor and in the pool, leaves from trees on the floor, lizards and bird droppings on the walls, leftovers from other guests using cups, etc.) and the hot tub didn’t work. You should choose another hotel if you want to use the SPA.

Partner

6/10

Pleasant

14 Jun 2026

Mobena

The main reception was spacious and clean however in the middle of June in 37 degree heat the air conditioning was never on.

The dining hall which we paid all inclusive for also never had the air conditioning on, flies were a huge problem!. Not a huge variety in food, juice machine never worked and no fresh juice.

The room was bright and spacious however the bathtub and toilet were old and stained and needed major updating.

For a 4 star hotel no kettle or water bottles were provided.
Bedding was also stained.

The spa was nice massage was excellent however major communication issue for English speakers, Hamam is only accessible for those paying for a treatment same as the indoor pool.

As I was waiting for my treatment a male maixtenance worker wondered in checking on the steam valves where women were not dressed. (Received a casual apology )

The staff were all lovely and polite.

Family_with_children

8/10

Excellent

04 May 2026

Richard

The resort is lovely, friendly staff and clean. The entertainment staff try their best and are very friendly

The only small issues is the food isnt great

Business

4/10

Poor

14 Mar 2026

Edijs

The hotel lobby is superb! And it is the only thing which I can say good about this hotel. It itself is worn off. Serous reconstruction needed. Many tourists looking for getting free alcohol. Sport activities in poor condition. Poor all inclusive service. Just add some extra money for your stay and stay somewhere else at a higher price. This is just not worth it.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Richard

Friendly staff, rooms are clean. Facilities are a little tatty round the edges but didn't take away from the nice location.

Partner

8/10

Excellent

13 Jan 2026

Laurence

Rooms were very clean and well looked after. Staff were great and the hotel is a great place to stay with great fascilities and food. Downside is the bars all close at 11 o'clock for all inclusive and the only option hten is to use a bar where you have to pay for drinks etc.

Leisure Self

8/10

Excellent

16 Jun 2025

Hilary Kathleen

Such an easy holiday with kids (6 & 8). This is our second visit after a successful trip last year. The kids loved the pool, ice cream and the kids mini disco in the evening. We loved the family room which gave us some space. The warm welcoming staff who looked after us well. The nice touches like iced coffee at the pool and fresh pizza ovens in the restaurant. Plenty of good food options and choice of cocktails. The Moroccan sunshine did its thing and we had a great easy week relaxing as a family by the pool.

Leisure Family

8/10

Excellent

20 Feb 2025

Matthew

Not a lot to do here if it rains but the staff were friendly and helpful. Our room was kept spotless as were the outside spaces. They would benefit from new towels in the rooms but overall a pleasant stay.

Partner

8/10

Excellent

06 Jan 2025

Oluwatoyosi Emere

It was beautiful, staff were helpful and polite, great customer services. The food was Ahhh-mazing, great variety and tasted yummy, breakfast, lunch and dinner.
Only negative was issues with AC in the room, it was on and cold, we tried turning on the heating function but didn’t work, it took us complaining twice before they were able to sort it. The first night sleep was really bad because of the cold, aside from that it was a great experience.

Leisure

10/10

Exceptional

27 Nov 2024

Susan

Excellent hotel

Excellent service all the staff were very accommadating, lovely place.

Partner

10/10

Exceptional

28 Oct 2024

Victoria Gloria

Clean and spacious hotel. Great food spread and options.

2/10

Poor

10 Sep 2024

Sudhindra

Most unhelpful staff, the description of the resort on Expedia is exaggerated and not true. I wouldn’t recommend this resort, as there are many available which are far superior at this price.

Leisure Family

2/10

Poor

05 Sep 2024

Sudhindra

Accommodation was spacious and clean. However, there was no functioning telephone line, no wi-fi and AC was not working. The staff were most unhelpful and most couldn't communicate in English. The al-a-carte restaurants and bars (as advertised) were permanently closed. There was only one dining option in the restaurant which was abysmal. The swimming pool was nice and the evening entertainment was of average quality. I wouldn’t recommend this resort as there are many available which are definitely superior, at this exaggerated price. Not going back.

Leisure Family

10/10

Exceptional

25 Aug 2024

Sukhmeet

Really good stay! All the staff work really hard! Abdel at the terrace bar was great. Area to improve, they kept running out of ice at the bars

Leisure Family

10/10

Exceptional

14 Aug 2024

Shelley

Lovely hotel, enormous pool, plenty of room and sun beds, very friendly and helpful staff. Fabulous time!

10/10

Exceptional

29 Jul 2024

Hilary Kathleen

Clean accomodation, excellent attentive staff, fun swimming pool, plenty of food choice and fabulous weather. What more could you ask for! Fantastic family holiday! Kids absolutely loved it!

Leisure Family_with_children

2/10

Poor

22 May 2024

samantha

On arrival the reception staff were not helpful, charged me 4 x the tourist tax I was expecting to pay. Reception is nice but that's it, the room was dirty with hair in the bathroom, the sunbeds were the dirtiest I have ever come across. Restaurant food was cold, they put fresh food on top of the food already there and not much choice. I asked one day why the food was cold and the lady seemed confused that I asked and she made fresh fries for my daughter. The birds were wadding in the pool, tells me there was not much chlorine in there, round the pool edge was grim, just filthy. Would not recommend

Leisure Family

8/10

Excellent

15 May 2024

KARINE NATHALIE

Bon rapport qualité prix et personnel très disponible

Leisure Friends

8/10

Excellent

02 Apr 2024

GARY

This should be a great hotel for couples. The rooms have queen beds and the pooll and the staff are excellent. The rooms do not have jetted tubs as suggested on Expedia. However they are of a high quality. This property is let diwn by poor and repetitive food. A very poor liquor selection. With no international brands even at extra costs. The evening disco is alcohol free even though it has a better bar than the all inclusive one. Tapas bar not open at all during our stay. Not a hotel for food lovers unless you are vegetarian and addicted to aubergines. Ten different aubergine dishes on second night. Meat almost none existent and tagines which I love poorly cooked with poor quality fatty and grizzly meat. Fish dishes ok but dried out under lights. No lamb at all during our visit. This hotel needs to wake up, to the realities and demands of the modern day traveller.

Leisure Partner

6/10

Pleasant

30 Mar 2024

Ashley

The property grounds, especially the outdoor areas near the pool were beautiful with amazing views. The staff were also super friendly and helpful. Unfortunately, our room was pretty disappointing. It was not very clean, and the tub and sink would clog after 2-3 seconds of the water running, which made using the bathroom really unpleasant.

Leisure Partner

8/10

Excellent

17 Feb 2024

Ben

The hotel itself is beautiful. Jews of the Atlas Mountains behind.

The hotel is let down by the poor rooms. Really poor.
The shower flooded the bathroom. The aircon leaked in the middle of the night. It wasn’t great.

However, the hotel food is really good. Great Moroccan food available with some western options every night.

Leisure Partner

8/10

Excellent

14 Feb 2024

Austen

A good accomodation with nice staff and wonderful ambience.

One major thing that could be improved is property condition, there were times when areas within the accomodation looked less than appealing to use

Leisure Family

10/10

Exceptional

09 Feb 2024

Eghowan

It was a lovely stay

Leisure Partner

10/10

Exceptional

30 Jan 2024

Ujunwa Chinenye

The pictures when looking this hotel does not do the hotel justice. it was absolutely beautiful and stunning, the staffs were amazing and soo friendly. I am definitely coming back again

Leisure Friends

8/10

Excellent

21 Jan 2024

Katarzyna

The property and staff are really great. The rooms are spacious and comfortable. Except for the terrible food at the restaurant everything was great

Leisure Friends

8/10

Excellent

17 Jan 2024

Deborah

Hotel was amazing. The staff very polite and helpful. My room had a few cockroaches but other than that the hotel was amazing and so was the service.

Leisure Friends

6/10

Pleasant

27 Dec 2023

Marijke

Too cold at night in winter

Stayed for 6 days Christmas with family of 7. Rooms attractive & clean comfortable but only warm if noisy wall heating left on all the time. Biggest prob, all public areas were not heated and very cold, doors left open permanently, with outside temperature of 2 C at night (daytime temp ok) Bar and Ents. area were also outside, too cold to sit anywhere. Food was buffet and fine selection. Boiling water urn would have useful for making breakfast tea instead of an electric kettle! No heated swimming pool anywhere. Staff overall were very efficient efficient and very friendly but Reception were unable to do anything about the heating.

Friends_and_family Family

10/10

Exceptional

11 Dec 2023

lLydie Dorette

first time all inclusive, staffs very friendly, area clean, lots of food options. really enjoys the lamb chop, i have enjoyed every second of my stay. however water very cold, i couldn't swim.

Leisure Family

4/10

Poor

24 Jul 2023

Fares

Too expensive for what it is.

Too expensive for what it is.

Friends_and_family Family

8/10

Excellent

15 Apr 2023

Sam

We had a lovely stay. It was the break we needed. Plenty of food choices. More vegetarian dishes and better labelling would improve the meal times.

Leisure Family

6/10

Pleasant

18 Mar 2023

Christian

Reception staff were very friendly and helpful unlike the kitchen staff.

Lovely complex although remote with a limited busy bus shuttle to town. Its about 30minutes when the shuttle is running.

The pool is amazing with a heated section even though its oudoors. Towels are provided free of charge.

Spacious rooms which are kept clean but the decor is aged and have a lovely little outdoor seated area.

The gym has good equipment and in a nice setting although the opening hours are from 9 till 7pm

The all inclusive part of the experience was disappointing. The alcoholic drinks were very limited and the wine was shocking and all alcohol is native ! Dont even try any of the 3 available cocktails.

The food was the same every day and although there was some variation it was dry or overcooked with very little imagination.

A great hotel complex with some lovely staff in the reception and pool area but the kitchen and bar staff need replacing with fresh blood who want to offer customer service.

Overall i would come back for the venue but not the service which makes it difficult. It was my first ever experience of All Inclusive and I was left disappointed.

Leisure Partner

10/10

Exceptional

05 Mar 2023

Leanne

Very clean room, staff was excellent and the food was very good.

Business Self

8/10

Excellent

03 Mar 2023

anna

This was my second stay in Marrakesh. It seemed like the perfect escape for some February sunshine. The highlights of this hotel were the attractive buildings and planting, large pools (with one being heated even in February.),
Spacious and calming rooms, friendly staff, and good quality food. The negatives about the hotel for us were mainly to do with the volume of the constant music that ran from 10 am to 5 pm and could be heard everywhere on site including in your room with the windows and door shut. If you’re not a fan of constant thumping bass then this probably isn’t the hotel for you. The spa was pretty much closed except for the treatment room and the pool there was not heated and not in use. The alcohol choices were very limited but they poured a generous gandt and local wine was pretty good and could be found all day. As we were ‘off season’ the hotel was about 1/4 full leaving plenty of space in the restaurant, bar and round the pool.
We’d happily return ( with earplugs) to enjoy the sunshine and trips to the souk which is 30 min on the hotel shuttle bus .

Leisure Friends

8/10

Excellent

08 Feb 2023

Sharma

Ok staff. Breakfast lunch and has been good for a 4 star.

Leisure Partner

6/10

Pleasant

07 Feb 2023

Lahcen

Not too bad

Business_and_leisure Self

8/10

Excellent

12 Dec 2022

Kristen

The property was huge, with beautiful landscaping. It was out of the immediate city, and very quiet. The staff were nice and the food was good.

Leisure Family_with_children

8/10

Excellent

20 Nov 2022

Bernardo

Nice hotel, but needs renovations

Even though our bedroom clealry needed some urgent renovations, our stay was overall good. The pool area was nice and the food service was good.

Kudos for the staff as they were able to help us both times we needed some assistance during our stay.

Friends_and_family Friends

4/10

Poor

09 Nov 2022

Augustin

We booked for 2 nights but could not go for the first night. We emailed the hotel, no response. We called the hotel and informed that we will check in next morning but when we arrived, despite for paying for last night, it took us a lot of hassle and argument to check in. The toilet was dirty, shower had trickling water, AC was leaking. I had to pull the bed out to keep the bed dry. No airport shuttle available, hotel too far from anywhere.
There are great hotels and riads in Marrakesh, no need to stay here.

Leisure Family

8/10

Excellent

21 Sep 2022

Philip

This is not a 4-star hotel. Food was good but repetitive. Pool fantastic. Terrace Bar and Pool Bar kept running out of spirits and mixers, difficult to get a cold beer, sometimes no beer. Better management needed. Rooms well appointed, but towels supplied in rooms were shocking, worn, full of holes, like drying yourself with sandpaper. Both alternative restaurants were closed and fountains around the hotel were not operating. I would not recommend this hotel for elderly or infirm as distance from rooms to reception was quite long and some of the paths very uneven.

Leisure Family

10/10

Exceptional

11 Sep 2022

younesse

Food was excellent, staff are professional and nice. very clean hotel with immense space and yard. The ambiance is fantastic. Although it’s 4mikes from the city there is a shuttle along the day. The last comes back from the city at 11pm. We are very happy for choosing this hotel.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2021

Verified traveler

Good hotel, delicious food but far

Very nice hotel with delicious food. Hotel is a bit dated and when I spoke with most people, they had some problems with the room like the shower wasn't working or there was a leak or something was wrong but it does get fixed. Overall recommended. Very far from the town and everything, at least 30 mins from Jame al fana. Its a massive hotel with a very nice pool. Staff are good especially Yassine at reception.

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

Verified traveler

Liked spa facilities
Disliked walk from room to reception

Leisure Family

4/10

Poor

15 Dec 2019

Verified traveler

The property looks amazing both inside and outside with beautiful traditional decoration. The selection of food in the restaurant is quite disappointing for lunch and evening meals. All the food was not clearly labelled as I was unsure which may contain nuts. More lights outside is needed as it gets very dark walking through the grounds to the rooms in the early morning and at night

Leisure Self

10/10

Exceptional

16 Oct 2019

Verified traveler

Fab stay at Ona.we went all Inclusive and shocked at how good the food was as some hotels can be very bland and boring and it was the complete opposite.

It is a little out of the way but the free shuttle to the markets was really useful. The entertainment was good however you could hear it in the room but we weren't bothered but did hear a lot of others complaining.

The hotel exceeded our expectation and will returning for sure.

Leisure Friends

8/10

Excellent

13 Oct 2019

Verified traveler

Great rooms with lovely outlook. Spa was great and good value. Breakfast was a great selection. Some staff were fantastic, others clearly disliked their jobs.

Leisure Self

10/10

Exceptional

12 Oct 2019

Verified traveler

The hotel was very beautiful and comfortable. The buffets were fresh and delicious and the variety of food was fantastic. The pool set up is beautiful. The lobby is gorgeous. The down side is the bar only took cash and the hotel is far away from things.

Partner

6/10

Pleasant

06 Sep 2019

Verified traveler

My first thoughts when I checked into the hotel was that I had made a big mistake and should have listened to all the other reviews. The women on the reception was very rude, leave you waiting for 30 minutes before dealing with your check in. I watched two other couples come after me and check in and go to their rooms. To make matters worse they allocated me a basic standard room when I paid for a superior room. I moved rooms 4 times before they gave me the right room. After travelling many hours this was the last thing I wanted.
The room was clean and everything worked ok. Although the rooms have just been refreshed there is room for improvement. Bed was very comfortable and we didn't suffer with infestation of ants like many others did.

6/10

Pleasant

02 Sep 2019

Verified traveler

The best part of the property was the dining experience. The food was fantastic and the staff in the “La Medina” were great. The front desk was terrible! During checkin the front desk kept several guest waiting. When it was finally my turn, I checked and confirmed they were issuing the correct room, when I arrived the it was the wrong room. The room they placed me in was building 13 and there were NO LIGHTS when I stepped outside of my room, it was pitch black, I had to use my flashlight to get to the lobby, then i was told to come back the next day to receive the proper room. When I finally received the suite I paid for, the tv did not work and there were Spider webs everywhere. The staff stated they would have someone fix the tv, but no one came-ever. The front desk constantly attempted to overcharge me for the taxi, but fortunately I had an email the stated a fixed rate of $15 when they constantly tried to charge me $30. ONA front desk was a headache.

Leisure Partner

2/10

Poor

19 Aug 2019

Verified traveler

The property looked amazing online but in reality it was very disappointing except the pool. The pool was the only thing I liked about the hotel. The staff was very rude and not helpful at all, when I asked to change the room as I was not happy with it they said ‘you can leave the hotel’. This was the worst experience in my life would never go back to the same hotel ever or recommend to anyone. The service was very very poorly and misleading. The bathroom was dirty, phone in the room did not work the whole time we had our stay, no tissues, no towels and full off ants even on the bed.

Leisure Family