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Palais Ronsard

Marrakech · Morocco

Propria Ta Salah 7 Abyad PalmeraieView location

9.4/10Excellent55 Reviews
Cleanliness10.0/1010.0
Service9.2/109.2
Comfort10.0/1010.0
Condition9.8/109.8
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palais Ronsard

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. For recreation, you'll find an outdoor pool and a fitness center. This hotel also features complimentary Wi-Fi, concierge services, and gift shops/newsstands.

Enjoy a meal at one of the hotel's two restaurants or order room service (during limited hours). Unwind with your favorite drink at the bar/lounge or the poolside bar. Continental breakfast is available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-in and check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available on-site.

Treat yourself to a stay in one of the 26 individually decorated guest rooms, each featuring a fireplace and a Smart TV. Your pillowtop bed comes with premium bedding. Complimentary Wi-Fi keeps you connected, and cable programming is available for your entertainment.

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Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. The preferred airport for Palais Ronsard is Menara Airport (RAK).

With a stay at Palais Ronsard in Marrakech (Palmeraie), you'll be within a 15-minute drive of Majorelle Garden and Koutoubia Mosque. This luxury hotel is 6.8 mi (11 km) from Jemaa el-Fnaa and 1 mi (1.6 km) from The Palm Grove of Marrakech.

Make yourself at home in one of the 26 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Children not allowed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Only dogs are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • New Year's Eve (December 31) Gala Dinner per adult: MAD 3000
    • New Year's Eve (December 31) Gala Dinner per child: MAD 3000 (from 12 to 18 years old)
    • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
    • Pool access available from 11:00 AM to 6:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 12 years old and younger are not permitted at this property.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MAD 300 per person
    • Airport shuttle fee: MAD 600 per vehicle (one-way)
    • Pet fee: MAD 400 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

The Palm Grove of Marrakech 1.6 km / 1 mi
Ksar Char-Bagh Hammam 1.8 km / 1.1 mi
Museum Palmeraie 4.1 km / 2.5 mi
Place El Moukef 8.4 km / 5.2 mi
House of Photography 8.4 km / 5.2 mi
Bab Debbagh 8.5 km / 5.3 mi
Tanneries 8.6 km / 5.3 mi
Museum of Moroccan Elegance 8.6 km / 5.3 mi
Ben Youssef Madrasa 8.6 km / 5.4 mi
Dar Bellarj 8.7 km / 5.4 mi
Ben Salah Mosque 8.7 km / 5.4 mi
Marrakech Museum 8.7 km / 5.4 mi
Shrob ou Shouf Fountain 8.8 km / 5.5 mi
Zawiya of Sidi Bel Abbas 8.9 km / 5.5 mi
Ben Youssef Mosque 8.9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
Show 22 more facilities & services
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Meeting room
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Turkish bath (hamam)
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN PRESTIGETWIN • PRESTIGETWN.PT

    Photos are not available for this room type.

    Palais Ronsard

    TWIN PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING SIZE BEDVILLA • KING SIZE BED • 1 Bedroom • 115 m²VIL.KG
    VILLA KING SIZE BEDPhoto unavailable15 photos

    Palais Ronsard

    VILLA KING SIZE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    115 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Palais Ronsard

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PRESTIGEDouble or Twin • PRESTIGEDBT.PT

    Photos are not available for this room type.

    Palais Ronsard

    Double or Twin PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palais Ronsard

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PRESTIGEDOUBLE • PRESTIGEDBL.PT

    Photos are not available for this room type.

    Palais Ronsard

    DOUBLE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GRANDSINGLE • GRANDSGL.GD

    Photos are not available for this room type.

    Palais Ronsard

    SINGLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 85 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable25 photos

    Palais Ronsard

    JUNIOR SUITE KING SIZE BED

    Room photos

    25 photos

    Room overview

    Non-smoking room
    Room size
    85 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Palais Ronsard

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PRESTIGESINGLE • PRESTIGESGL.PT

    Photos are not available for this room type.

    Palais Ronsard

    SINGLE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Palais Ronsard

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GRANDDouble or Twin • GRANDDBT.GD

    Photos are not available for this room type.

    Palais Ronsard

    Double or Twin GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA DELUXEVILLA • DELUXEVIL.DX

    Photos are not available for this room type.

    Palais Ronsard

    VILLA DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    Palais Ronsard

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Palais Ronsard

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Palais Ronsard

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Palais Ronsard

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDS • 1 Bedroom • 85 m²JSU.2B
    JUNIOR SUITE TWO BEDSPhoto unavailable17 photos

    Palais Ronsard

    JUNIOR SUITE TWO BEDS

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    85 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palais Ronsard

9.4
Excellent
55 Reviews
Cleanliness
10.0 /10
Service
9.2 /10
Comfort
10.0 /10
Condition
9.8 /10
Amenities
9.8 /10
20 reviews shown
10/10
Exceptional
27 May 2026
Shelly
Palais Ronsard séduit par la beauté des lieux, la propreté irréprochable et une atmosphère paisible très soignée. Le staff est attentionné, élégant et discret, ce qui rend l’expérience encore plus agréable.

Très bon menu végétarien, mais attention : beaucoup de plats sont déjà préparés avec du beurre cuit ou intégré aux bases. Pour les intolérants comme moi , les options adaptées restent donc assez limitées mais ça ne m’empêchera pas d’y revenir
Petit déjeuner top
Personnel top
Shaima et Oumaima et l’ensemble du personnel adorables
Partner
6/10
Pleasant
11 Apr 2026
Samantha
There’s no doubt this is a stunning property. We stayed in a delux villa which was also beautifully furnished. Being Relais & Chateâux we expected service to be of very high standard which it certainly was not. There’s clearly a lack of leadership and proper training.
Partner
10/10
Exceptional
02 Apr 2026
Victor Pablo
Super hôtel, fabulous staff, excellent restaurant and the most relaxing pool side
10/10
Exceptional
13 Feb 2026
maissae
Be
6/10
Pleasant
28 Nov 2025
Carl
Hotel grounds and rooms are beautiful and spacious. The service on the other hand is terrible. Dont go there if you want good service experience
Partner
10/10
Exceptional
31 Oct 2025
Julia
A beautiful hotel with welcoming and kind staff. Our room was stunning, absolutely palatial with a magnificent marble bathroom. The gardens, pool and restaurant were all perfect. I couldn’t fault this place and would love to return.
10/10
Exceptional
02 Jun 2025
Christophe

Séjour merveilleux

Séjour merveilleux ; palais magnifique style néocolonial chic.
En point de comparaison nous sommes allé déjeuner à la Mammounia (griandiose mais beaucoup moins cosy, par comparaison le Palais Ronsard n’a qu’une vingtaine de chambres)
Après un dîner au palais Rhoul, nous avons été conforté dans notre choix ; le Palais Ronsard à vraiment notre préférence vis a vis des autres offres.
Un petit bémol à prendre en compte : il est situé un peu à l’extérieur de Marrakech ; ce qui n’a absolument pas été gênant pour nous qui étions là pour nous reposer et profiter du lieu.
Partner
8/10
Excellent
15 May 2025
Elizabeth
What a stunning hotel! The rooms were incredible, offering an authentic Moroccan palace experience. The location, a 20-minute drive from the central hub of Marrakesh, was incredibly peaceful. The swimming pool was fantastic, and the poolside restaurant offered a great selection of food options.
However, our experience was slightly dampened by the dinner offerings. The hotel has only one restaurant, which is closed on Fridays and Saturdays, along with room service. During this time, the hotel was trialling a summer garden restaurant. Unfortunately, the food was of an inferior quality and disappointing. We weren’t alone in our dissatisfaction; several other guests shared similar concerns, and the hotel acknowledged that it was unsuccessful. Despite this, we were still charged full price for the meal. Room service is also closed Friday and Saturday night to force you to eat at the garden restaurant. Maybe the hotel could plan evening events or use the outdoor area for early evening welcome drinks. However, I recommend going to town on Fridays and Saturdays for dining.
That being said, despite this setback, we still look forward to returning.
Leisure Partner
10/10
Exceptional
12 Feb 2025
Andrius
Amazing place and staff was very helpful and friendly
Leisure Partner
10/10
Exceptional
18 Jan 2025
Rakhi
.
Leisure
10/10
Exceptional
15 Nov 2024
amanda
This hotel is so elegant and peaceful. The absolute perfect refuge from the busy city. The restaurant was outstanding. All of the staff were professional and helpful and warm.
Leisure Partner
2/10
Poor
28 Sep 2024
Hannah
2 hours late check-in, leaking toilet in room, terrible service.
Leisure
10/10
Exceptional
17 Apr 2024
Shamma
Peaceful resort with a Luxurious French style decorations, and the aesthetic interior design adds a special luster and happiness during my stay
Leisure Family
8/10
Excellent
21 Feb 2024
Peter
The peaceful location and views were lovely. Beautiful decor and amazing Staff. Wonderful swimming pool too. Our overall sadness was the Menu offering. We enjoyed “continental breakfast”
But our concern was the Main Dinner Menu.
The menu didn’t change. No “Menu of the Day” … unless you took a taxi into Town, you would choose from the same menu.
If you favoured something different from the Moroccan 🇲🇦 food on the menu, it was very tricky. . Opportunity to enjoy large Salads with a grilled Fish of the Day or other simple dishes would have added some variety.
10/10
Exceptional
30 Jul 2023
Noor
The whole experience for me and my wife was amazing and magical we fell in love with the hotel and staff were so so friendly and accommodating. The hotel was 10/10 for its exquisite look and decor amazingly magical
10/10
Exceptional
12 Jan 2023
Richard
An Amazing hotel. Incredible team all there to make the stay perfect. Fantastic 5 star restaurant. Romantic spaces to sit and relax. Moroccan dream hotel.
Leisure Partner
10/10
Exceptional
13 Nov 2022
Pamela
Beautiful property, lovely accommodation (bungalow) and top chef. We had a very relaxing stay.
Leisure Partner
10/10
Exceptional
01 Jul 2021
Verified traveler

Очень красивый небольшой отель

Потрясающий номер с множеством деталей и огромной ванной комнатой и хорошей косметикой. Уборка 2 раза в день. Самый внимательный персонал, за 2 дня прибывания познакомились и с шеф-поваром и со всеми менеджерами. Знают, что ты берешь на завтрак и что заказываешь у бассейна. Территория хоть и небольшая, но ухоженная и вся цветет. Для меня в жизни показался лучше, чем на фото
Partner
10/10
Exceptional
08 May 2026
Veli
Le pdj un moment exceptionnel !
Partner
2/10
Poor
17 Mar 2026
Labo
La beauté du lieu, il n’y a rien à dire, c’est vraiment hyper beau. Une décoration incroyable et un lieu somptueux.
Par contre, il y a des bêtes dans la chambre, il y en avait plein dans la commode.
On a appelé pour qu’on nous allume la cheminée, la personne a mis tellement de produits pour allumer le bois qu’il y a eu 1 tonne de fumer dans la chambre pendant plusieurs minutes.
Le petit déjeuner est vraiment pas top.
Ce n’est pas sous forme de buffet, mais à la carte, les viennoiseries sont sèches, il n’y a que deux confitures au choix, la salade de fruits, ce sont juste des fruits coupées sans jus d’orange à l’intérieur.
Le menu du restaurant est extrêmement petit.
Mais ce qui m’a le plus choquée, c’est le spa.
Normalement, dans un tel lieu, et avec un tel prix, les soins doivent être réalisés d’une manière beaucoup plus professionnelle, c’était vraiment dans le speed, et au lieu de durer 20 minutes concernant le massage dans le hammam, il n’a duré à peine deux minutes montre en main, le gommage a été fait sur une peau encore sèche car on était rentré dans le hammam à peine depuis cinq minutes, la piscine du hammam est payante en supplément.
J’avais demandé à parler à la responsable qui n’est jamais revenu vers moi, je ne voulais pas signer le document tellement que j’étais mécontente et que je me suis plaint directement, mais on m’a obligé à le signer et donc à le payer.
Autour de l’hôtel, il n’y a absolument aucun loisir, extrêmement excentré du centre-ville
Partner

Location & surroundings

Palais Ronsard
Propria Ta Salah 7 Abyad Palmeraie, Marrakech, Morocco

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Palais Ronsard

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