Name: Barceló Palmeraie Oasis Resort
Address: Km 6 Route De Fes, Marrakech, 40600, MA

10/10

Exceptional

25 Jul 2026

Ian David

I had an absolutely wonderful stay at this hotel. From the moment I arrived, the service was exceptional. The staff were friendly.

10/10

Exceptional

21 Jun 2026

Lee Edmond

Best stay we have had so far on all our visits to Marrakesh over the years.

The complex is surrounded by the most beautiful well kept lush gardens which added to the whole relaxed feel of the hotel.

Of course it’s remote, but most are, however I feel that’s better so you can dip in and out of the busy sights and Medinas if you want and free shuttle anyway or cheap taxis all day.

I had decided not to return to Morocco a couple of years ago but Barcelo has completely changed our minds and will 100% return.

Staff amazing, and not in your face in restaurants or mither, like some other hotels.
Room adequate size and spotless.
Choice of quiet pool and slightly busier one with more than enough beds all day.

Thank you and see you next year.

Family

10/10

Exceptional

05 Jun 2026

louis hans

Très beau resort, très calme et tranquille, plutôt orienté romantisme

Partner

6/10

Pleasant

14 Apr 2026

Dmitry

No animation. No evening shows. Pools not heated in April. Nothing to do really. All inclusive package isn’t really all inclusive (as you have to pay for most drinks and food). Pretty simple food (tagine for lunch and dinner).

Friends_and_family Family

6/10

Pleasant

01 Apr 2026

Neha

i booked the general hotel room and don’t opt for the all inclusive service. i emailed th hotel informing the of my late arrival and requested a shuttle but never heard back. at the airport i saw the driver from the hotel and asked him if i could get a ride and he directed me to a taxi. upon arrival, the front desk staff was nice enough and confirmed they received my late check in a. airport pickup request but didn’t say that either was confirmed simply that they received it. once in my room, There was an immediate odor, smell could have been from the ac being off. the sheets didn’t appear to have been changed, or maybe they were washed nicely, there were some small stains, the breakfast selection was small and didn’t taste or look very good. i ordered a vegetarian wrap with room service and received very hard toasted with raw carrots, and cucumbers and tomatoes, with
soggy fries . i also ordered a fruit salad which was slimy, and a glass bottle of soda with no bottle opener. the refrigerator in the room didn’t work, the shower was dirty, the towels were extremely rough and over washed. it didn’t feel like a barcelo brand but more like a. best western. i also tried the hama spa and the service was poor. the description of the service included a body and head massage and a facial and each service felt rushed and poorly delivered. perhaps the staff isn’t trained well. there is no business center to work if you need to. gratuities are expected and even if you tip well they wo

10/10

Exceptional

22 Mar 2026

Mohamed

Super good. We really enjoyed our time. Food is delicious. Property is very clean. Staff are very helpful

Family_with_children

8/10

Excellent

13 Mar 2026

Andrew

Lovely hotel nice clean grounds beautiful room and mostly friendly staff food was varied but was definitely on the cold side so the microwave was used pretty much every meal to warm the food

Partner

10/10

Exceptional

01 Mar 2026

Alberta

Small room but lovely grounds, staff were friendly, helpful and very kind

Friends

10/10

Exceptional

21 Feb 2026

Sumayyah

I recently had the pleasure of staying at this beautiful hotel in Morocco, and it exceeded all my expectations. From the moment I arrived, I was welcomed with warm Moroccan hospitality.

The architecture and décor of the resort was stunning. My room was spacious, impeccably clean, and thoughtfully decorated.

Amazing buffet with delicious and different food to choose each time.

Thoroughly enjoyed my stay at this resort - a 5 star experience.

Partner

8/10

Excellent

16 Feb 2026

Amal

Kind staff, decent breakfast

Leisure Partner

10/10

Exceptional

01 Feb 2026

Aisha

From the moment we arrived, the staff were warm, welcoming, and genuinely kind. The food was excellent — freshly prepared throughout the day, always warm, and with plenty of variety. The service in the restaurant was outstanding: attentive, friendly, and professional.

A special thank you to KAMAL, who was an absolute legend. He consistently looked after us and made sure our dinner experience was enjoyable every evening. He even took the time to practice French with my son, which meant a lot to us and really made our stay memorable.

The room was superb — clean, comfortable, and exactly what you want after a long day. Everything about this hotel felt well-run and guest-focused.

Thank you to the entire Barceló team. If you are visiting Marrakesh, I highly recommend booking here.

Leisure Family_with_children

10/10

Exceptional

06 Nov 2025

Rosa Leyda

Amazing staff, nice place ❤️

Leisure Self

10/10

Exceptional

07 Oct 2025

Julie Ann

very nice

6/10

Pleasant

05 Sep 2025

Adesola

Twist in holiday due to medical emergency

Hotel was nice, beautiful surroundings and ambience. Unfortunately, we were terribly sick a few days before we left and we couldn't get immediate medical assistance from the on-site medical team as there was a holiday so we had to rush to the emergency hospital which was very scary and intense. The hospital medical staff were amazing and we are thankful for their service however the hotel should put some extra support in place incase thisbhappens again especially as it involved children. Otherwise it was a nice stay.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Edgar

Resumido, Todo super bien.

Leisure Family

8/10

Excellent

12 Jun 2025

adam

Good. Shame about noisy vuilding work

Partner

8/10

Excellent

08 Jun 2025

David

The service can be improved.

Leisure Partner

2/10

Poor

25 May 2025

Rana Fadwa

We liked the garden and the surroundings. But our room was not clean, and had little cockroaches and ants walking around. We paid around 5oo British pounds for two nights, insulation was poor and very noisy. There was a horrible smell of sewers in entrance to our room and inside room.

Leisure Partner

6/10

Pleasant

13 May 2025

Gennaro

Not in an ideal position and not much to be done within the facility.
Didn't helped for excursion or any extra activity.

Leisure Family_with_children

8/10

Excellent

26 Apr 2025

Louay

Space and organisation.

Leisure Friends

2/10

Poor

19 Apr 2025

Rochelle

Our room/bathroom was not clean. Dusty and lots of bugs flying around.

Leisure Friends

6/10

Pleasant

25 Mar 2025

Elaine

Nice property , good staff . No VIP upgrade as promised .

Leisure Friends

2/10

Poor

17 Mar 2025

michael

Could not make a decent drink. Terrible local spirits. Food very basic and same every day. Staff at the pool not interested in serving guests.

Leisure Partner

10/10

Exceptional

18 Feb 2025

Arun Lama

Nice, clean and beautiful with lots choices on dining. Only drawback is transportation, you either book a taxi go anywhere which is expensive or wait for hotel's shuttle which is limited and full at busy times.

10/10

Exceptional

05 Feb 2025

Amer

It’s nice clean friendly stuff a lot of space nice to walk around it’s safe good for relaxing

Leisure Family

10/10

Exceptional

05 Feb 2025

Amer

It’s good for family and friends gathering to have relaxing fun and enjoying time friendly stuff clean

Leisure

10/10

Exceptional

04 Feb 2025

Amer

It’s nice for vacation clean friendly stuff good for relaxing and enjoying time even with family

Leisure Family

10/10

Exceptional

29 Jan 2025

Nadia

Excellent service

Business

8/10

Excellent

27 Jan 2025

Charles

Friendly staff and a wonderful compound.

Leisure Friends

10/10

Exceptional

09 Jan 2025

Binaya Kumar

We stayed 5 nights and it was excellent. Very friendly staffs though they speak little English. Clean and beautiful surroundings. Good choice of food apart from BBQ where mostly beef is served, no other options. Reception desk is too small and limited so at busy times expect long wait for check in/out. Overall very satisfying holiday, will be back.

Leisure Family

10/10

Exceptional

29 Nov 2024

Moulay Rachid

👍👍👍👍

Leisure

10/10

Exceptional

11 Nov 2024

Usman Asim

Lovely resort, with great dining options and friendly staff. Would highly recommend and visit again.

Leisure Family_with_children

6/10

Pleasant

06 Nov 2024

Parvin

The housekeeping service was consistently late, and there were several issues with the room. Items were either broken or missing; for example, there was no hairdryer available, and the iron was not functioning. I had to contact housekeeping multiple times to address these problems. Additionally, the bathroom cleaning was not done at all, and no toiletries were replaced. The buffet remained the same every day, and there wasn't much for the children to do.

The wellness centre could be more relaxing if they offered refreshments after the one-hour treatment. However, the staff was friendly and helpful.

Leisure Family

10/10

Exceptional

18 Oct 2024

Jonathan

Excellent hotel and great staff nice selection of food only thing I did not like we was delayed at airport and when we arrived at hotel the all inclusive restaurant had been closed for an hour we asked for a sandwich and was told only thing they offered was room service which we was expected to pay for

4/10

Poor

05 Oct 2024

Tejpal

Service was very poor at Bar and restaurant area, staff don’t respond to any requests, most of the cocktails are not included in All inclusive. Restaurant staff don’t bother asking anyone for any drinks etc, even when you request for some cutlery etc they don’t come back. Serious management issues that can be easily resolved by staff training of how to take care of guests, cleaning on cubicle beds area around pool was poor, best point of hotel was excellent Landscaping all around the hotel .

Leisure Partner

6/10

Pleasant

23 Sep 2024

Samuel

The hotel itself is listed as all inclusive but they offer only one buffet option, food was not good, many days barely edible. Therefore you end up spending money on outside food. As far as the drinks you are limited to what your all inclusive included- very misleading. It also ends early. You can not find anything after 10 pm on the property to eat. Only one a la carte restaurant on the property and you have to pay for it, construction was being done so morning were loud.

Leisure Friends

10/10

Exceptional

19 Aug 2024

Khaleed

.

Leisure Family

10/10

Exceptional

16 Aug 2024

Ranjit

Great experience, clean hotel and grounds, free shuttle service from hotel to city and back, great entertainment

8/10

Excellent

04 Aug 2024

Lahfed

The staff are excellent and the reception very good but the rooms are small and smell like sewage corridor and restaurant dirty, the rest good

Leisure Partner

8/10

Excellent

29 Jul 2024

Sujan

Kept checking if we were “actually” half-board when having dinner and they never gave us drinks maybe a glass but other tables get a whole bottle of coke?

Leisure Friends

10/10

Exceptional

25 Jun 2024

Lee Paul

Generally service was very good except the main staff were awful very slow and poorly poured drinks. Gym was awful, old and broken. Adult pool was closed and being filled two days, adult pool bar was always closed

Leisure Partner

8/10

Excellent

22 Jun 2024

Mohamud

Nice

10/10

Exceptional

17 Jun 2024

Madhu Jayesh

Most amazing place to stay, top quality, really amazing.

Leisure Self

8/10

Excellent

11 Jun 2024

Leslie

Very resort oriented. Not really great for out of country tourist as you don’t get the true feel of Morocco. Otherwise very nice.

Leisure Family

10/10

Exceptional

14 May 2024

Verified traveler

Wonderful stay

Friends_and_family Family

8/10

Excellent

28 Apr 2024

Mehak

This property is a good option to stay in if you do not mind staying around 20 mins away from Marrakesh. They do run daily shuttles but the last one is at 8 pm so you have to plan your day accordingly. The taxi fares are otherwise quite expensive which we ended up paying. Otherwise, there is quite a lot to do within the property itself, breakfast was good, a few restaurants of good quality in the property to dine in and activities for the kids.

Leisure Family

8/10

Excellent

03 Apr 2024

Laura Deanna

This hotel is top notch in terms of the rooms, service and food but in the evening there was nothing, no entertainment, no cultural displays etc. so after dinner there was nothing to do.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Nigel

Great location with excellent facilities. The rooms are of good standard having recently been refurbished.

Leisure Partner

8/10

Excellent

08 Mar 2024

Abdellatif

Accueil 👍
Restauration 👍
Espaces verts 👍
Propreté 👍

Chambres sont petite
Petit dejuner très basique

Friends_and_family Family

10/10

Exceptional

06 Mar 2024

Melvin

The hotel is a holiday experience itself 10/10

Leisure Self

10/10

Exceptional

01 Feb 2024

Abdulhakiem

This resort hotel has beautiful gardens, trees and landscape. It's serene and relaxing. Staffs are helpful and friendly. Breakfast buffet includes plenty of offerings and selections. I stayed with my wife for four nights and we extremely enjoyed it. Will go back.

Leisure Family

10/10

Exceptional

21 Dec 2023

F

Amazing!! Amazing!!

Beautiful Hotel or I must say it is a resort. The place, staff, and amenities, It is very difficult to express my honest feelings about this resort. The staff is so polite and very helpful. 3 restaurants with different cuisines.
Amazing breakfast with lots of choices.
Whether you are going with or without family, I strongly recommend this place to everyone. Definitely going to visit again.

Partner

10/10

Exceptional

12 Dec 2023

Gloria

Lovely Stay at the Barcelo Palmeraie

We have had a wonderful stay in Marrakesh. The Barcelona Palmeraie has been comfortable, the staff is excellent and the breakfasts delicious. We have stayed in Barcelo hotels in other cities and have been very pleased.

Partner

10/10

Exceptional

01 Dec 2023

Dermot

Incredibly Friendly Staff

I had to book this hotel last minute because the WiFi at my Riad went out. I was very impressed with the property the soon as i stepped foot inside

The staff was incredibly friendly and helpful. They were able to help me get my boarding passes printed and got me a taxi

The property itself was impressive and very well maintained. The restaurant is great with a pretty big selection of food

Self

4/10

Poor

01 Dec 2023

Verified traveler

Just adequate

Hotel is adequate, relatively clean and comfortable but unfortunately that’s where the positives end. We felt a bit ripped off by the “all-inclusive” package we booked that didn’t include most of the available amenities at the hotel (only the buffet available each day or certain items at the pool at certain times, no room service, most drinks not included and all inclusive drinks not available after 11). Pool not heated and unusable this time of year. Staff were friendly but usually just asked us to look at the app rather than helping with requests. Property was mostly empty and at times felt like we were the only people there and no real activities in the evening. It’s quite a large property and our rooms were quite far from the lobby area which added to the sense of isolation. Spa services / airport transfers / extra services were vastly more expensive than at many riads available in the Medina. Seems like the hotel is mostly used for conferences and I can imagine it would be great for that but wouldn’t recommend for holiday stays. We stayed at a riad for the first couple of days and thought that offered much better value for what we got even without the all inclusive option.

Partner

10/10

Exceptional

26 Nov 2023

Mansoor

Best hotel in marrakesh

The rooms were very pleasant, it was cozy and clean. Breakfast and dinner was excellent. The hotel team has always been friendly.

Friends_and_family Family

10/10

Exceptional

14 Jul 2023

Mohammad

Wonderful hotel

Great hotel, well maintained beautiful grounds. Nice choice of pools. Various activities for all ages, kids club was decent too. A little out the way from the city centre but free hotel shuttle bus runs regularly. Would definitely recommend.

Friends_and_family Family

10/10

Exceptional

05 Jun 2023

Bisola

Every aspect of my stay was excellent.

Leisure Family

10/10

Exceptional

21 Apr 2023

Valeria

My daughter and I had a great relaxing holiday. This is a very well maintained, spacious resort with nice pools and a few activities one could join. The all-inclusive package worked very well for us as we spent most of the time at the hotel. It would have been nice to have access to the services offered by the wellness centre in advance as it ended up to be limited to hammam/massage.

Leisure Family

10/10

Exceptional

17 Apr 2023

Vicky

Excellent!

Leisure Family_with_children

10/10

Exceptional

20 Jan 2023

Chris

It was lovely staff great

Leisure Self

10/10

Exceptional

08 Jan 2023

TARNDEP KIRPAL SINGH STEVEN

We had a great stay at the Barcelo. We travelled with our one year old child and parents. The staff were amazing, very helpful and always attentive. The food was good. They had a range of activities including tennis, mini golf, volley ball and kids club. The swimming pools were clean and lovely. The grounds were beautiful and the rooms were nice. We really enjoyed our stay here and would definitely come back or visit their sister hotels across the globe.

Leisure Family_with_children

8/10

Excellent

07 Dec 2022

Stewart

Very nice hotel, super friendly and helpful staff and great to be there whilst Morocco was beating Spain!
Some things could do with a refresh and a little tlc (especially the small and under equipped gym) but overall it was lovely and an oasis of calm away from the madness of Marrakesh!

Partner

2/10

Poor

04 Dec 2022

Maroua

Awful place. There was no water and the Wi-fi didnt work. I spoke to the owner and we agreed to cancel the booking. She never returned my money.

10/10

Exceptional

05 Nov 2022

Abdulhakiem

Good value for the money. Great ambiance, services and staff. Great for families & kids.

Business_and_leisure Family

6/10

Pleasant

11 Sep 2022

Marc

Property is really nice but evening staff are arrogant and condescending. Would not go back.

Leisure Family

4/10

Poor

03 Sep 2022

Abdeljalil

Check in was smooth and receptionist was friendly. First they gave us a room with a very bad smell, and we had to change without any problems. First day we used the pool and didn't know about towel policy, so we had to get cards from the reception to use pool towels. 2nd day i lost clothes in the backyard and couldn't find them, reception and security wasn't with any help.
My wife had a stomachache in the night, we reached out to reception for help to see nearby hospitals, he gave us directions, but it felt like they didn't care what we were going through.
All in all, we wanted to stay 7 nights, but couldn't finish, we went out on our 4th day, to find an other stay.

Partner

10/10

Exceptional

13 Jul 2022

Achraf

Food was excellent, staff was amazing. The hotel overall offered us a good experience, the best so far in an all inclusive.

Leisure Family

10/10

Exceptional

29 Jun 2022

Cecilia

Great hotel for the price! It is a resort full of amenities and great restaurants. We love the buffet breakfast! It is amazing! We love the staff service.

Leisure Partner

10/10

Exceptional

21 Jun 2022

Shahid

Good 5 star hotel. Amazing meals, people don’t speak English much as they mostly speak French but they do understand your needs and are really helpful. Everyone at front desk speaks English.
Our kids loved it too.

Leisure Family_with_children

2/10

Poor

31 May 2022

omar

Unsanitary, staff not wearing gloves or masks. Staff at buffet touching food with their hand when serving you; we all eventually got Covid. There was no hiding from it in such dirty hotel

Leisure Family

4/10

Poor

17 Mar 2022

Louise

Not 5 star 3 star at a push

Not a five star hotel . Tired and needs an uplift disappointing

Partner

10/10

Exceptional

21 Oct 2021

MOHAMED

The stay was excellent. Management was accommodating. Staff was welcoming and professional. I’ll stay at barcelo in my next trip to Marrakech.

Leisure Partner

8/10

Excellent

12 Oct 2021

Yvonne

Doesn't have two double beds

Everything was good with our stay, regarding the hotel and staff. My issue was hotel.com website advertises rooms with two double beds. the hotel do not have this option, very disappointing as this is important to us.

Partner

10/10

Exceptional

30 Sep 2021

Mohamed halim

Great hotel for family with kids

Leisure Family_with_children

10/10

Exceptional

11 Sep 2021

James

Pleasant 3 day stay

Staff was very good. Ibrahim helped me find a place to get a hair cut and arranged a driver for my wife and I. COVID protocols were in place and sensible. Location is a bit out of the way but is tranquil. Food was good. Great stay.

Partner

10/10

Exceptional

21 Aug 2021

Verified traveler

it's a very nice hotel. the staff are awesome very friendly the hotel it self is very nice and clean. you can bring your kids they provide plenty of activities to do. highly recommended. best part is the double pool. it is very practicle for people with no kids. they can have a quite moment in the pool.

Leisure Partner

10/10

Exceptional

11 Aug 2021

Katy

Lovely vacation

I stayed here on a British family holiday, which overall was lovely.
The food here is very nice and fresh and the staff are also very helpful.
Note that the facilities are not as quoted, the fitness centre is awful. There were three machines and two of them do not work, they also do not have basketball or horse riding as advertised in this hotel.
If you remove these issues, both outdoor pools are great and there is never an issue getting a sun bed.
We would return back here, it was an enjoyable stay

Friends_and_family Family

10/10

Exceptional

30 Jul 2021

REZA

Awesome place, perfect customer service all aroun.

Wonderful experience. Everyone are so nice, friendly, and helpful all towards a great experience staying at the hotel. Atika at the breakfast restaurant was amazing, customer service at the best, always took extra step to make my morning pleasant. Mr Ebrahim, breakfast restaurant manager was awesome as he greets me every morning to see if there is anything I need. Take extra step towards making my morning great. Many thanks to all staff for the wonderful experience stay.

Business

8/10

Excellent

05 Apr 2021

Verified traveler

I’ve stayed at this hotel two years ago. My thought it was much cleaner than it is now. The room was a little dusty, bottles of shampoo looked like were refilled w broken caps. But the the staff were awesome like always.

Partner

8/10

Excellent

24 Mar 2021

Verified traveler

Good overall experience. The staff were nice and the hotel is very well maintained.

Leisure Family

8/10

Excellent

22 Mar 2021

Youness

Good hotel and good service, a bit out of town, 16 min drive to city center, but in a secluded and quiet location. Overall good accommodations but some of the fixtures are starting to show age even if the hotel is relatively recent. Overall quite good.

Self

10/10

Exceptional

17 Dec 2020

Yasin

Great for family time in late autumn season

Great long week end with the kids in autumn. Weather was good enough for outdoor activities and especially with a great kids club. 15 mn to Marrakech center and nice facilities such as heated outdoor pool, buffet was very good and service was at high standard level.

Friends_and_family Family

10/10

Exceptional

19 Aug 2020

Zineb.Ben

A peaceful place where you can relax and enjoy your time, great service also ! Will definitely come back

Leisure Self

4/10

Poor

08 Mar 2020

Steven

Excellent rooms and facilities. A nice and quiet locaiton, 20 minted away from the city (via free shuttle bus). Highly recommend.

Leisure Partner

10/10

Exceptional

22 Feb 2020

Verified traveler

Wish we'd stayed longer

Really good for the kids, great pool, lovely room and decent food. A very relaxing stay and I wish we'd stayed longer.

Friends_and_family Family

10/10

Exceptional

11 Feb 2020

Ana

Clean and comfortable propriety, most members of staff were nice

Leisure Partner

10/10

Exceptional

10 Jan 2020

Verified traveler

Simply the best

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

Michelle

Amine... Yassine... Chimma went above and beyond for me... they were able to connect with me as an American tourist..

Leisure Self

6/10

Pleasant

26 Nov 2019

N

Nice property and facilities of a 5* hotel. The hotel is in the middle of no where and about 20 minutes from the centre. Good place to stay if you don’t intend of leaving everyday. Poor service and finer details lacking, felt like more like a 3* hotel because those this were missing. Rooms are small too but set up like apartment blocks so felt very private, didn’t hear other guests and our balcony wasn’t overlooked and surrounded by trees. However staff were friendly, although most did not speak English. Not sure I would stay again but the property itself is very nice.

Leisure Friends

8/10

Excellent

09 Nov 2019

stephanie

Let down

There was no entertainment during our stay. Appreciate we did not stay during a busy period but nothing advertised was done

Partner

8/10

Excellent

27 Oct 2019

Verified traveler

Friendly staff and a good place to relax in the sun for a few days, nice pool for the grownups - separate to the family pool - was a nice touch. Food is very good and varied, but very expensive compared to local rates. Way cheaper, and more interesting, to get a taxi into Marrakesh and eat there. Drinks also super expensive compared to local rates - think London prices, but for watery cocktails.

Room was so, so - clean enough but AC unit smelt of drains so slept with the doors open instead; also to note the 'two double beds' option is actually one bed and one sofa bed - not that comfy if you're there for more than a few days and need both beds.

Basically it's a 4 star hotel with 5 star prices, but we'd not rule out going again as you could certainly do a lot worse.

Leisure Friends

8/10

Excellent

19 Oct 2019

Verified traveler

Food was good and staff great. The rooms were average in my opinion, but the restaurant, pool ( they have a Zen pool with no kids - a good concept), and service was excellent. A big negative for me was the gym: horrible. Very small space and no free weights . I couldn’t do a weight training workout to give you an idea, which never occurred to me since I travel. A huge upgrade is required on that end and if working out is important to you, pick a property with a better gym!

Leisure Family_with_children

10/10

Exceptional

04 Oct 2019

Verified traveler

Beautiful hotel. Especially the common areas . Friendly staff.
Bathroom need improvement especially the toilet smell lifts .

Friends_and_family Family

6/10

Pleasant

29 Sep 2019

SJS

Rooms are mediocre at best. Basic! Common areas are nice but sparse.
Curtains are a challenge! Bathrooms are functional!

Leisure Family

8/10

Excellent

17 Sep 2019

Verified traveler

This property was beautiful with great staff but a couple recommendations:
1. A snack bar area like other resorts is highly recommended
2. Entertainment;
I saw a movie screen but it was not used while we were there
Live or DJ music
Clothing or Pop up boutique with local designers
3. Shuttle service into Marrekesh in the evening
4. A brochure area with options on tours and other options

Leisure Partner

8/10

Excellent

15 Sep 2019

FionaM

Hotel setting is lovely. It has lots of lively grounds and greenery and the areas surrounding both swimming pools is lovely. However, I’m
Not sure it stood up to other 5 star hotels Isabel stayed in.

Bedrooms are well appointed, but are very small by 5 star standards. I stayed in a Superior Room, which had a seating area squeezed in between two wardrobes with a very uninviting sofa bed that looked cheap, and there were no cushions for comfort. The mini bar was empty and tea and coffee making facilities basic and were not replenished, which is poor for a 5 star hotel. No evening turn down service, and the balcony seating was very uncomfortable.

Quality of the food in then all inclusive restaurant was very good, but repetitive and you were limited to the one restaurant. In other 5 star all inclusive hotels I’ve stayed, you’ve had the choice of 2 or 3 restaurants during your stay. You also only had access to all inclusive drinks and snacks at one of the pools, which meant you couldn’t relax at the zen pool with a nice drink.
Overall, it was a pleasant stay, but It doesn’t compare to any 5 star experience I’ve enjoyed before. In my view it’s more of a 3-4 star experience.

Leisure Self

6/10

Pleasant

13 Sep 2019

Verified traveler

Just ok

Business

6/10

Pleasant

27 Aug 2019

Adil

Third Visit at this hotel (previously Pullman). We were looking forward to the visit, especially thinking that with the new ownership, the hotel would be even better. Based on this expectation, we were a bit disappointed.
Nothing major to criticise, but just things here and there that make this hotel now fall behing the competition.
On + side: Food is really nice, in particular the pastries ! Hotel is very family friendly with activities for kids. Rather clean overall.
On - side: Rooms are not as good as some others (We stayed at Be Live Experience and rooms are just much nice). Facilities are not well maintained: there are pedalos which are now taking water so we didn't use them. The Parasols are also falling apart and really need attention.

Would I come back ? Not unless they catch up with the competition...

Friends_and_family Family_with_children

6/10

Pleasant

25 Aug 2019

Piro

Recommended for light skin guests... While having our breakfast i asked our server for a cup of tea... i was told to go get it myself. I Did... to my surprise the table next to me got served by our server cups of tea (several occasions)... im a generous tipper,.. maybe next time we should bring a blond wigs to get our cup of tea served to us.

Leisure Family_with_children