Iberostar Waves Club Palmeraie Marrakech

MARRAKECH, 6 Commune Rurale Ouidane, Sidi Youssef Ben Ali, s/n
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100 reviews shown

6/10

Pleasant

12 Mar 2026

Nicholas and Yesenia

Nice grounds, pools, and the buffet. Deserts & fruit options can be much better. The wines were HORRIBLE! Not the \"all-inclusive\" experience as other resorts. Room for improvement. All staff was nice but a lot of waitresses/waiters paid more attention to specific guest only. More of a relaxing hotel. Daily activities and music was almost non existent. The app contradicted what they displayed on the TVs as well. Shows at night were nice but is hidden and they don't place a sign. Didn't like the restaurant was 1 time only. The drink menu qr code didn't work. Inside our room we could hear everything from outside!

Partner

6/10

Pleasant

02 Mar 2026

Lorraine

Perfect if you are French and like feral children. Pool music far too loud for relaxing. Hotel room very noisy as overlooked garden near outside area. Avoid!! Mawda on reception was the most unhelpful human ive ever met and was very dismissive of our enquiry to a lost item. All other staff ok but noticeably more accomadating to french guests. Hotel was very clean and food choices acceptable. Room was spacious but noisy. Shuttle bus into Marrakech was reliable but dropped off a long way away from The Medina, approx 40 minute walk.

Partner

10/10

Exceptional

01 Mar 2026

N.s

Lovely all inclusive hotel.
Large rooms
Very clean
Fabulous food with large variety.
Activities but never pushed to do.
Cheerful, willing, friendly staff (except the odd one ).
Regular shuttle bus free for Marrakech (hotel is approximately 15 minutes by road to the centre.

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Martine

Très bien organisé, très accueillant

10/10

Exceptional

23 Jan 2026

Jessica

Room was spotless and the amenities and food was excellent.

Business_and_leisure Friends

10/10

Exceptional

15 Dec 2025

Adaora

Amazing facility. All inclusive. Delicious meals. Beautiful rooms. Only issue is their guest policy. But overall I loved my stay and would definitely come back.

Friends_and_family Friends

10/10

Exceptional

04 Dec 2025

Soumaya

I was pleasantly surprised by the warm and attentive service from the moment we arrived. Our room was spacious, very clean, and had a lovely balcony.

Dinner on Moroccan night was delicious with plenty of high-quality options, and the evening show was amazing—my daughter loved it, and we even joined the dancing. The kids club was exceptional, with activities morning and afternoon; my daughter barely left because she enjoyed it so much.

There are many activities for adults too—tennis, football, table tennis, daily classes, parties, and shows. The food had a different theme every night, with great variety and live cooking stations.

The free shuttle to Marrakech centre was a huge bonus, and airport transport was reasonably priced. With sunshine every day, our week was incredible.

A big thank you to the activities team and the kids club team, you truly made our stay special. I highly recommend this hotel and would love to return.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Sarbjit

The facilities were great at the hotel.. the rooms were clean. The entertainment team were brilliant especially Jaguar, Meri, Rachid and Yousef. The lobby manager Wahid Ali was very accommodating.. lovely resort to stay in.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Anum

The property is beautiful. The beds are comfortable, staff is very friendly and helpful and truly want to help you, especially Hassan the golf manager who arranges golf rounds at the nearby golf club. He went out of his way to make sure my husband was taken care of and listened to all concerns. Hassan was an honest man and truly wanted to make sure the experience was enjoyable and went out of his way to help us. Cleaning of the showers could be better but that is my only complaint.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Kellie

Very pretty hotel,

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

Darlene

Nice all inclusive with entertainment that is actually so much fun. Clean hotel! Great food options. If you want something specific to eat just ask for it they will make it for you. Delicious coffee and salad. My husband loved the oxtail!

Leisure Partner

6/10

Pleasant

09 Oct 2025

Brian

The hotel staff was so nice and accomodating especially housekeeping. The quiet pool was one of the nicest I have ever swam in and clean. What I do have to say is that the food was god awful. If a kid just started cooking it could put out better tasting food. Also no frozen drinks in the desert go figure.

Friends_and_family Friends

4/10

Poor

23 Sep 2025

Tiwalola

The rooms are old and due for an upgrade. The twin bed kept moving apart.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Joshua

Nice hotel

Very nice hotel, staff were friendly and helpful.

The food was good and catered for everyone.

Rooms are very clean

Friends_and_family Family

8/10

Excellent

30 Jul 2025

OLUFUNKE

I liked the property but unfortunately, there was building works going on in the room next to us so there was a lot of noise and we could not relax in the room during the day.

There were a few flies in the restaurant and on the food.

Leisure Friends

8/10

Excellent

25 Jun 2025

Conar Jack

We enjoyed our stay, everything was as expected. Only notes are:
- Due to the significant heat during our stay the room was not quite comfortable enough, the AC does work, however requested a fan and was told no.
- On-site massages are quite expensive, however this is expected.
- Food wise, some vegan options but very hard to tell as signage for allergies is mostly not present or gets mixed up. Also hard to know what the food is.

Leisure Partner

6/10

Pleasant

31 May 2025

Talia

It was a lovely stay, food was the best part/ great and different food every day , property a bit dated, pools were great and big, entertainment was fun.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Irose

Great stay!

Leisure Family

10/10

Exceptional

20 Apr 2025

Mary Kate

We enjoyed our stay at Iberostar Waves in Marrakech. It was clean, beautifully landscaped, delicious food, attentive staff- everything you need to have a relaxing vacation. We would highly recommend!

Leisure Family

10/10

Exceptional

19 Apr 2025

Joanne

Fabulous resort, beautiful setting, superb food!

Leisure Friends

10/10

Exceptional

17 Apr 2025

Sarah

Fabulous!

Wonderful stay. 2 adults with 16 year old daughter. We spent most of our days by the adult only Zen pool which was fabulous.
The drinks and cocktails were all great, especially the Mojitos. The food was hot, plentiful and a great choice including freshly squeezed orange at breakfast.
The ground are beautifully looked after.

Friends_and_family Family

8/10

Excellent

24 Mar 2025

Laura

We had a room facing the pool are which can be a bit noisy at night.

Leisure Partner

8/10

Excellent

22 Feb 2025

Omobolaji

The hotel has good facilities.
The shuttle to Marrakech was a great free service.

Leisure Family

8/10

Excellent

11 Jan 2025

David

Happy with style and size of my room, variety of dining options and food being offered. Large grounds to explore and relax in. Shuttle service prompt and reliable.

Some issues with heat of cooked breakfast options.

Leisure Self

10/10

Exceptional

21 Dec 2024

Richard

Peaceful, relaxing and calm.

10/10

Exceptional

21 Dec 2024

Elisabeth

Great all inclusive hotel.

Wonderful hotel well maintained. The food choices are amazing and personnel is extremely nice and welcoming. The shuttle service to go to Marrakech is with a full size bus and offers convenient schedules. Love the gym too! Would come again.

Partner

10/10

Exceptional

14 Dec 2024

Anya

The grounds were very spacious (e.g., the soccer field, badminton, archery, tennis and volleyball facilities). The cats were do friendly here. The food was very good. The shuttle to Marrakech was a great free service. Finally, the coffee was amazing.

Leisure Family

10/10

Exceptional

01 Dec 2024

Nicole

I travel a lot and the food at this resort was 5*****. Lots of variety and very high quality. The head Chef here should get a raise. We are now at the Hyatt in Taghazout and we wish we could say the same. We will be back to this resort. Amine in entertainment was also wonderful!

Leisure Friends

8/10

Excellent

14 Nov 2024

Candy

I stayed here with my teenage son for a short two night stay and it was perfect for what we were after. There was nothing amazing about the hotel, but also nothing to complain about. The food offered a good choice and met my expectations from an all inclusive. The facilities were great and the two pools lovely as were the grounds. There was lots to do if you chose to get involved. The free shuttle coach to the medina and back was excellent and very straightforward. If you want to be near the action of the medina this hotel isn’t for you, but it’s perfect if want to be away from the chaos but close enough to dip in.

Leisure Family

8/10

Excellent

13 Nov 2024

Kasturben

The hotel facilities were really good for kids with a lovely splash pool. The grounds had lovely gardens kept to an immaculate standard.
The hotel was not close to anything within walking distance so had to stay within the hotel complex, though there was a free shuttle bus to Marrakesh town centre.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2024

Barry

Staff very friendly and helpful.

Leisure Family

8/10

Excellent

26 Aug 2024

aicha

Bon séjour mais avec qq détails mitigés

J’ai passé 5-6 jours dans cet hôtel avec mon mari et mes deux enfants. Il
Le personnel y est très professionnel et très sympathique. L’hôtel est propre . Le personnel veille à ce que vous ne manquez de rien.

Par contre très grosse déception pour le kids club. Sombré quasiment pas de jouets . J’y suis allée pour laisser mon fils de 4 ans. 0 animation les enfants sont laissés à déambuler dans la pièce. Une animatrice principalement assise sur une chaise à s’assurer que les enfants ne se tapent pas dessus. Pour avoir fait de nombreux all inclusive le kidsclub laisse vraiment à désirer .

J’ai également fait un massage de 1h à 70 euros qui n’aura duré que 40 min.un peu moyen

Friends_and_family Family

10/10

Exceptional

16 Feb 2024

Zowhair

The food is great - the rooms are very clean

10/10

Exceptional

17 Dec 2023

Emma

Really lovely hotel, food, drinks, staff, rooms and facilities all excellent.

Leisure Friends

8/10

Excellent

25 Sep 2023

Megan

Very good stay

Really good stay. Bar staff in particular are very friendly and attentive. Some of the best food we've had at an all inclusive. Rooms are fairly basic but spacious.
We used the free shuttle into the city a few times which was very easy, and there were always taxis outside the hotel if you wanted to use those also.
The one thing that let the trip down was the noise from the hotel you could hear from the room, not sound proofed at all. We got used to it by the end of the week but the first few nights were not that pleasant because of it.

Partner

10/10

Exceptional

07 Sep 2023

Lara

The staff was excellent, very friendly, helpful and accommodating

Leisure

8/10

Excellent

20 Aug 2023

Oluwatomisin

Room wasnt well yaken care of and had to kill some flies and spider within yhe first hour of settling in. Internet broadband was terrible.

Entertainment was great as staff were courteous and made good efforts to activities lifely and engaging. Great food options for breakfasts lunch and dinner. Nice children swimming people with safety staff always visible.

Stayed between 12 to 16 August 2023

10/10

Exceptional

14 Jun 2023

Morag

A wonderful oasis

The staff were amazing going above and beyond our expectations … a special mention to Adrahi by the pool for his wonderful happy service.
We had a fabulous stay . The grounds were kept beautifully and the rooms and communal areas clean and well looked after.
The entertainment staff were energetic and fun.
Actually couldn’t fault the hotel or it’s staff
Thankyou for a fabulous few days we wish we had been staying longer 🤗

Partner

10/10

Exceptional

02 Jun 2023

Nicola

Excellent holiday experience

The stay at Iberostar Marrakech was fabulous. The staff were so freindly and attentive to all our needs. Nothing seemed too much trouble!
The food across the day was of a very high quality and there was so much choice it was amazing. Free shuttle bus to the city was also a real plus.

Friends_and_family Family

10/10

Exceptional

02 Apr 2023

Yurislaidis

Wow, I was very impressed by this hotel. Amazing location, leas than a minute from the bus stop and train station. Near by attractions. The hotel was very nice. Room were big and clean. I would definitely stay here again. Check in/out were fast.

Leisure Self

8/10

Excellent

31 Mar 2023

Renu

Beautiful resort, right balance for adults and kids. Lots of things going on to keep everyone entertained. Food was amazing however it was not labelled which caused problems due to having food allergies. Allergens were also not clearly marked and there was a lot of cross contamination (due to guests mixing tongs). The different meats should also be labelled.

Leisure Family_with_children

10/10

Exceptional

24 Mar 2023

Crystal

The staff are extremely friendly and helpful. The food is fantastic!

Leisure Friends

10/10

Exceptional

24 Mar 2023

Sherman

Excellent for families!

Friendly and kind staff - especially the front desk, photography and animation

Beautiful grounds - felt as if an oasis

Lots of options in buffet for all types of diets- food was not labeled but if you asked they would let you know what was in it. Pizza and french fries always available for those picky eaters.

Kids loved the food truck by the pool- burgers, hotdogs, crepes and french fries

Multiple pools and large areas to sit and by the pool

Lots of drink options - non-alcoholic and alcoholic

Stayed in suite 600 - magnificent with 2 en-suite bathrooms

Location: This is about 15-20 minutes drive out of the city but that worked for our family because we wanted to unwind. Very easy to get into the city. If you want to walk in the main parts of Marrakech you should choose another hotel.

Leisure Family

8/10

Excellent

24 Feb 2023

Ian

Lovely for a short stay.

Really friendly, clean and lots of space. 25 mins out from the city and so good if you just want to relax. Rooms a little on the tired side. Pools were great. Opportunities for activities, if you wanted them.

Friends_and_family Family

10/10

Exceptional

21 Jan 2023

Edita

Relaxing resort

Everything was perfect, friendly staff very clean! A lot of food choice, free shuttle bus to the city 5 times a day .

Partner

10/10

Exceptional

20 Jan 2023

Henry

Wonderful

Leisure Partner

10/10

Exceptional

28 Dec 2022

MS O

The Resort is located in a quiet suburb of Marrakech, but the Hotel provided complimentary shuttle coach for guest, with ample pick up and return times.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2022

jad

Awesome experience 👏

Leisure Family

10/10

Exceptional

08 Nov 2022

Vanessa

Fantastic staff who are happy to go the extra mile.
Sara especially was fantastic and we look forward to heading back as soon as possible.

Leisure Family

2/10

Poor

22 Oct 2022

Mayuri Pravinkumar

The food hygiene at this hotel is a serious issue and there are very serious issues with food labelling which are disappointing of a hotel of this standard. Food was not labelled clearly and the hotel took no action to rectify it despite being informed of allergens and intolerances. The cleanliness of the rooms was also a serious issue with room floors left dirty on a daily basis

Leisure Family

2/10

Poor

22 Oct 2022

Nilpa

Food is not labelled so if you have allergies or are veggie then i would choose a different hotel. Chefs had no idea what meat was in a dish and each chef would tell you different meats. Not enough tongs for each dish so lots of cross contamination. The tongs were also extremely hot that we got burnt a few times. Rooms outdated and most things broken. Cleaners didnt clean the floors as my soles were black. Bedsheets had red marks on them and very dirty. Its far away from the medina. I got diarrhoea from the food. Also the food is same practically everyday and they need to do proper theme nights like chinese, italian etc. The pillows are rock hard but there are soft ones in the cupboards or you can ask to get different ones. All inclusive doesnt include branded drinks even though the advertising suggests it includes them and the cocktails are not great. It says all inclusive but hardly any food outside the normal lunch, breakfast and dinner times. So no food after 10pm even though advertised as having food out of hours. Swimming pools are not heated and are freezing. The food truck is full of flies and again cross contamination with food. The shuttle service is great.

Leisure Family_with_children

10/10

Exceptional

06 Oct 2022

Jonathan

We had a really nice time here. Staff was great and accommodating. Food was really good. I would go back!

Leisure Family

8/10

Excellent

09 Sep 2022

Joanne

My first room had a list of problems, no water pressure in shower, safe not working, fridge warm and door not able to lock. Thanks to Mohamed and Sara I was changed to another room with a view over the pool. Lovely room but noisy from entertainment day and evening. In fact much of the entertainment was too loud for my liking. The staff team are lovely, friendly and welcoming. The food was repetitive and often the meat far over cooked until tough but there was choices (albeit much same daily) desserts were lovely but again repetitive. Had a wonderful hammam and massage.

Leisure Self

10/10

Exceptional

17 Aug 2022

MOHAMMED

Will definitely return back for the 3rd time

Special thanks for (Boushra, Zakria @ Reception) & ( Loubna - housekeeper) they are such a wonderful, professional and helpful staff overall all staff were friendly
Food were tasty, lot of varieties “basically huge buffet”
Drinks food available all day long for free
Keep you and your kids busy all day “don’t remember going back to my room rather than to sleep”
YOU SHOULD TRY IT :-)

Friends_and_family Family

10/10

Exceptional

09 Jul 2022

OTHMANE

It’s was a great experience

Leisure Family

8/10

Excellent

10 Jun 2022

Verified traveler

Perfect getaway

My boyfriend and I stayed here for just 2 nights on a trip to Marrakech as we wanted a few days all-inclusive after our busy days in a Riad! For that purpose this hotel was great! It has a few pools and we spent the trip at the adults-only pool which was really quite and peaceful and had a bar right next to it where the service was very efficient! We went early June and the resort was the quietest all inclusive i've ever been to but honestly thats not a bad thing - plenty of sunloungers, quick service!
Food was nice and lots of lovely drinks included - cocktails, wines, beer, soft drinks, coffees, and plenty of cold water coolers (needed!) Snacks throughout the day too and lots of activities to try - although far too hot in June! We tried tennis and table tennis and there wasn't any wait for anything, also after checkout before our flight they gave us another room to shower in which was so needed!

It wasn't the most upmarket resort by any means (chipped paintwork, lifts barely had any markings left on them) but the lovely staff make up for this and honestly if you want a nice all inclusive with a pool and excellent service, this is a great choice!

Partner

10/10

Exceptional

09 Jun 2022

Verified traveler

Fantastic all around

Absolutely lovely place to stay. Lots to do all the time, there’s also a quiet pool if you don’t want to do a lot and just want to relax. Super clean, staff is helpful, the food and drinks are plentiful. We did all inclusive, and it’s ridiculously good value. The shuttle into town to see the Medina runs frequently and is very handy. The rooms are very spacious and spotless. The grounds are beautiful (there’s even a peacock). Absolutely loved our stay here! We’ll definitely be back

Partner

8/10

Excellent

12 Apr 2022

Rachel

Great for a few dats r and r.Lovely grounds - quiet, immaculately kept, area for kids ( animals, pond). Food good particularly veggie / salad. Some staff amazing particularly male waiters and male receptionist. Kids pool and quiet pool superb.
Rooms clean and beds comfortable. Getting a bit tired. Loads of facilities but just not well run - yoga did not resemble yoga, table tennis bats broken, golf not available, bus timetables out of date, no print out of what was on when/ how to get towels etc.

Hotel far too noisy ( family pool has constant music blasting out ALL day, can hear from a way away. Also constant noisy games/ aerobics. Might be personal preference but was awful. Also a pub music quiz on in bar every night / so totally ruined vibe of eating outside. Might be deliberate to stop lingering? did stop quickly tho.

Just beware - we booked garden room with preference that messaged hotel about for a quiet room on ground floor through Expedia. Got given 1 st floor overlooking bar and pool( noisy). Also told couldn’t guarantee sane room fir rest of booking. Was told to chill out it would all get sorted next day by female receptionist. After seeing room, I went back to get it sorted which to be fair they did - but took me to be very demanding- so don’t be fobbed off. Male receptionist was lovely and helpful after this.

It’s not cheap and felt like just needs to up game a bit.

Leisure Family_with_children

10/10

Exceptional

28 Oct 2021

anastasia

FANTASTIC RESORT!

FANTASTIC FOR KIDS AND ADULTS

Friends_and_family Family

8/10

Excellent

23 Aug 2021

Samantha

small rooms and balcony and bathrooms dated. not 5 star. food is ok but became boring after a couple of days, very moroccan resort for food and entertainment not international appeal. staff are a bit frosty and abrupt unless getting tips , very off putting.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2021

Yacine

Great overall. Good bang for the buck.

Great place for families with kids.
A lot of activities throughout the day.
We booked a pool view and it turned out to be a big mistake because the music near the pool area started at 8 am on a Saturday, so we couldn’t get a noise free sleep.
This place is definite Not for couples!!

Friends_and_family Family

10/10

Exceptional

27 Jun 2021

Achraf

Very Good Experience

Very nice hotel with very good staff. Mini club is very good and staff around the pool for children are very careful and it's very pleasant. Mohamed Ali, Front desk manager and her colleague Sara are very welcoming and are always available to help us.
I really recommend to visit this hotel which is very well maintained (amazing green area, rooms...) and the food is very good.

Friends_and_family Family

10/10

Exceptional

17 May 2021

jabri

Perfect family hotel .

Every thing was perfect, the staff, the food , the service , the room was spacious, check in and check out was quick , and the all inclusive formula is the best way to go .
Will stay any time I’m in MARRAKECH.

Friends_and_family Family

10/10

Exceptional

22 Mar 2021

jabri

Amazing hotel

We had an amazing time, the staff are friendly and helpful, everything was included in the price I paid( the stay, the food , the activity) will go back again but next time it will be for longer stay.

Friends_and_family Family

10/10

Exceptional

15 Mar 2020

Jane

Recent holiday

My friend and I stayed at the Iberostar Palmeraie for 5 nights. We couldn’t fault the stay

Friends_and_family Friends

4/10

Poor

15 Jan 2020

Verified traveler

The restaurant/dining area is filthy - tables, plates, utensils. Just terrible. Ended up with food poisoning.

Friends_and_family Family

10/10

Exceptional

12 Jan 2020

Verified traveler

Nice and quiet staff is very nice and big place to walk around with the whole family

Leisure Family

10/10

Exceptional

03 Jan 2020

Perry

Fabulous hotel, but a little way out of town

After a slightly hesitant start this turned out the be one of the best hotels I have ever stayed in. When we first arrived, the staff were a bit offhand and we were charged local taxes even though we had prepaid the tax when we booked. Their demeanour was \"sullen\" when we pointed this out but they wouldn't budge. We were then braceletted, apparently because we were Bed and Breakfast not full board This felt somewhat demeaning especially as it was never checked. But once we were passed this, the rest was wonderful. The rooms are a little small, but the public areas are vast (be aware that from Building 2 it is a bit of a walk to the dining area.) We had a particular technical problem and the staff could not have been more helpful - truly world class service. The only downside is that the hotel is a long way out of town. There is a free shuttle, but if you have to take a taxi it will take 25 minutes and cost £15- £20. But if you are just planning to use it as a resort (and why not, it has everything!) then the hotel is as good as it gets.

Partner

10/10

Exceptional

29 Dec 2019

Verified traveler

Outstanding in every aspect. A relaxing end to our hectic trip to Morocco.

10/10

Exceptional

10 Dec 2019

Verified traveler

Best Long weekend Ever!

Absolutely loved my stayed at Iberostar, wanted a restful long weekend, and that is what we got. the hotel's environment has the most relaxed atmosphere, the grounds have different acitvities, you can just walk or sleep all day like we did. the food was amazing and my friend and i loved it so much we have decided we are doing back with our respective families. They also have a shuttle bus service that takes you to the medina/souk which is great. The hotel is tucked away in an oasis of calm away from all the bustle of the city. If you a light sleeper like myslef, extra bonus is you won't hear any early morining call to prayer. I am not really into Riads, as when I am on holiday, i Like a little luxury and calm. saw some of the Riads right inside the Medina/ market, not my idea of a relaxing break. I believe the \"all inclusive\" is a good idea as there are no restuarants in the area. Thank you to the staff for a lovely break.

Friends_and_family Friends

10/10

Exceptional

27 Nov 2019

Verified traveler

Staff very friendly, food excellent,lots to do, lovely and clean

10/10

Exceptional

23 Nov 2019

Superb Hotel

This was my third stay and it never failed! It was all as expected, clean, comfortable,relaxing. Staff are so friendly and the service is exceptional. The only problem was the wifi which was slow but apart from that i have no complaints.

Friends_and_family Friends

8/10

Excellent

18 Nov 2019

Verified traveler

We enjoyed our stay at this hotel. There were 3 of us in 1 room so had 2 singles and a sofa bed, all very comfortable. Our room overlooked the garden so was a tad noisy at night. Few tiny moans, the wifi was very difficult to get in the room, only by standing right by the door! Also no English channels on the TV apart from CNN... we watched a few films in French!
Food in the hotel was OK, lots of choice but quite repetitive. The transfer bus into the Medina was great as there is no where to go at all on foot outside the hotel. The entertainment in the hotel was very basic too. We ventured into the night club 1 night which was an experience :)
We were going for a relaxing sunny winter break and had just that. It was great for what we wanted!

Leisure Family

10/10

Exceptional

27 Oct 2019

Verified traveler

Superb value, quality accommodation

Our third stay which says it all. Clean rooms which are a good size, good quality food with wide variety, extremely friendly and helpful staff - top draw. Good kids club. Overall very good value for money. Highly recommended.

Friends_and_family Family

10/10

Exceptional

05 Oct 2019

Verified traveler

The staff were very friendly, efficient and helpful and the food was fantastic!

Leisure

10/10

Exceptional

06 Sep 2019

Verified traveler

The entertainment staff are amazing it was so much fun being there I definitely recommend. The food was hit and miss though

Leisure Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

It is a lovely family resort. It was our first time.We loved it and we plan to come back in near future.Staff is friendly and kind, always looking after us and making sure we are enjoying ourselves. Hotel is spotless clean. Food is lovely, great variety and plenty of it! They have the food truck by the pool serving snacks from 10 to 6pm! As an all inclusive, you can't complain you haven't eaten!! Lots of spaces to chill out. There is always activities going on. The only thing we felt could improve is the evening entertainment. It was mostly a dancing show. For us who stayed 10 days, it became boring. We wished it had a bit more of variety, that ones that interact with the guests and the children. Overall, I would recommend this resort.

10/10

Exceptional

31 Jul 2019

Verified traveler

Two pools.. one is quiet and serene, one is fun but loud.

Leisure Family

8/10

Excellent

16 Jul 2019

Katie

July Stay

Was a really good and comfortable stay. The food is average and its the only negative to this wonderful hotel.

Partner

10/10

Exceptional

12 Jul 2019

The conceirge and receptionist were amazing - sumayya, hanane and yunousse. They were very informative and provider excellent servie. It our anniversay and they got room service porters to decorate the room with rose petals and also provided us to a celebration cake. All the staff were friendly and welcoming

Friends_and_family Family_with_children

8/10

Excellent

08 Apr 2019

Verified traveler

The staff are so lovely and seem to genuinely enjoy their interactions with guests. The food in the buffet restaurant was really good in terms of choice and quality although similar most days. We did not enjoy the Moroccan speciality restaurant. Food was cold/luke warm and the tagine was tasteless unlike the tagine food you get next door in the buffet which was flavourful. Cocktails aren’t bad but not amazing. Plenty of spirits available also under All Inc. There is also a food truck in the gardens that does burgers, waffles and crepes. Evening entertainment was a bit amateurish but they really put their all into it. Two large pools (one heated). You can also try your hand on the trapeze!

Leisure Friends

8/10

Excellent

19 Mar 2019

Verified traveler

Enjoyed our stay

Overall very nice stay. Despite booking a garden view room we were allocated room 2201. A pleasant mountain view but noisy as next to the lift, stairway, entrance and opposite the quad bike centre across the road. Requested a room change the next day which was done fairly smoothly. Excellent friendly staff service, food plentiful, gardens very pleasant, pools great. Handy free bus to the centre.

Partner

8/10

Excellent

06 Mar 2019

Rob

Staff were fantastic. Facilities were great. Food was more varied than expected. Room very clean (only downside was that you could hear noise from the corridors, particularly if people came to bed late at night).

Leisure Partner

10/10

Exceptional

15 Feb 2019

PhilippaScobie

Very friendly staff, great activities for children and adults.

Leisure Family_with_children

2/10

Poor

25 Jan 2019

Elena

Poor experience, do not recommend

This hotel is far away from 4 star rating. I will give it 2 stars max. Listed as a brand new hotel, it was actually inherited 20 years old unfinished construction. And it feels! Pretty run down in many areas. Very rude personal. Lady on reception keep saying inappropriate jokes to me. Moroccan restaurant is only one once a week, so we couldn’t enjoy it. Everything available ONLY at extra cost even with all inclusive package. Spa was expensive but poor experience too. They didn’t even give you a towel or hairdryer, so I need to use my clothes to wipe my wet hair. Pools were very cold to swim in. Lunch was awful: cold hot dogs with flies all around. Very hard to get in. It is far away from the Marrakech, and nothing is around. Luckily we only booked this hotel for one night, but were ready to leave after 10 minutes there. Never again!

Family

8/10

Excellent

07 Jan 2019

Verified traveler

Spacious and clean. Very good breakfast buffet.The reliable shuttle to take you places.

Leisure Partner

10/10

Exceptional

17 Dec 2018

Verified traveler

Outstanding service and entertainment
Animation superb !

10/10

Exceptional

08 Dec 2018

Verified traveler

Very nice all inclusive hotel at a quiet location. The shuttle service is convenient and always punctual. The hotel staff are amazing, always friendly and helpful. I would strongly recommend visit Marrakech and stay in this resort.

10/10

Exceptional

05 Dec 2018

Aman

30-11-18 to 4-12-18

Great service and very clean. Loads of activities- such friendly staff.

Friends

10/10

Exceptional

21 Nov 2018

jawad

It was Fantastic

Friends

10/10

Exceptional

15 Nov 2018

Clare

Great stay this was our 2nd visit here. Staff very friendly nice relaxing stay, there are activities if you want to be energetic or the zen pool is great just to chill.

Quality of food and drinks is good, plenty of choice and the Moroccan restaurant is nice.

Great place for some winter sun and with a short flight time from UK is a great destination. Will definitely return

10/10

Exceptional

11 Nov 2018

Maureen

Comfortable stay and good value.

Booked this for that 3 nights of an overall trip around Morocco. It was a nice retreat after busy places like Marrakech and Fes and being on the road so much. Grounds are beautiful, staff was great, room was comfortable. It's an all-inclusive so you don't go to any of them expecting a real personalized stay but for the money it was well worth it. I'd recommend for someone looking to relax and still be close enough to go into Marrakech.

Friends

8/10

Excellent

05 Nov 2018

Tony

Nice food and staff were helpful. Good facilities too

10/10

Exceptional

31 Oct 2018

DCR

Had a lovely stay. The hotel is very nice and the staff are very friendly. Management are always visible to ensure guests are happy. The pools are gorgeous. There is a great choice of food and beverage and everything is very good quality. The hotel is spotlessly clean and the grounds are very well maintained. There is a free shuttle bus into Marrakech which is an additional bonus. We hope to return again soon.

10/10

Exceptional

28 Oct 2018

mark

Great Value

Really enjoyable October halfterm. Best all-inclusive we've ever been to. Nice enough rooms, plentiful food and drinks, beautiful grounds and gardens. Everywhere is cleaned constantly and keeps the hotel looking nice. Staff are friendly and helpful not looking for tips like all other all-inclusives!! Annoyingly the weather wasn't great, we still haven't found a easy October sun destination. My kids complained about the wifi, but then they complain about the wifi everywhere including home.

Family

10/10

Exceptional

27 Oct 2018

sajid

Nice hotel, nice staff.very professional and caring. From arriving to leaving they couldn't do enough for you. The kids clubs were fantastic my 8 year old son and 13 year old daughter loved them

Family

8/10

Excellent

26 Oct 2018

Kim

October Break -Iberostar Club Palmeraie, Marrakech

For an Ibeostar Hotel I was expecting a little better accommodation but the amenities, staff & cleanliness make up for this. The AI package provides good food, albeit the lunch & dinner menus are pretty much the same. The drinks available could be more extensive, branded spirits come at a extra cost. The weather was perfect & my friend and I enjoyed our stay.

Friends

6/10

Pleasant

16 Oct 2018

Annabel

Nice hotel, shame about the rude reception staff

The hotel is lovely and the bar, spa, restaurant and housekeeping staff are fabulous. However, the hotel is entirely let down by the contemptuous reception team - a shame as they are ultimately the face of the hotel.

We booked a twin room and arrived tired and ready to freshen up. We were given a room that was suddenly snatched away if about of one that we didn’t need to walk so far for - I was immediately suspicious. We looked at the room and it was a tiny double room overlooking the car park. We said we had booked a twin and they said “so what? It’s a big bed?!” They claimed they don’t get information about room preferences from booking sites like Hotels.com. Eventually we located the manager who gave us an appropriate room, whilst the receptionist remained hostile.

The rest of our stay passed without incident, although don’t expect reception to provide you with any helpful information on getting around. Their English is poor and they don’t seem to want to help. We found the shuttle bus driver to be a god send when navigating Marrakech itself.

The final straw was upon leaving we were offered their complimentary room to shower before we headed to the airport, which was gratefully received and we duly booked. We arrived on time and after waiting 15 minutes the room was still not available. This led to another altercation with the reception team and the spa staff stepping in to help. By that stage we’d really had enough of reception’s contemptuous attitude.

Family

8/10

Excellent

19 Sep 2018

Miles

Excellent customer service and food, plenty of pool space for everyone

Partner

10/10

Exceptional

04 Sep 2018

Dee

This was such a wonderful experience, we thoroughly enjoyed our stay. The staff were very friendly and made us feel welcome. There was so much variety with the meal and drinks. This is an excellent hotel. I came back fully refreshed. We would be coming back soon. Thanks to all the staff and manager.