Palais de l'o

Morocco , Marrakech
MARRAKECH, Route De Fes Km12,Douar Oulad Jallal,Commune Oulad, N/A
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100 reviews shown

6/10

Pleasant

30 Jan 2026

Talal Mohammed

Overall, the stay was acceptable. I would like to thank the housekeeping team for their cleanliness and helpful attitude.

However, the reception experience was disappointing. My request for a one-hour late checkout was declined without flexibility. In addition, some basic amenities were missing, such as slippers in the room, no welcoming music or atmosphere at the reception, and a request for extra towels was also refused.

I hope these points will be improved to enhance the guest experience.

10/10

Exceptional

24 Nov 2025

Yveline

The spa was good , room and staff were amazing

Leisure Partner

2/10

Poor

18 Oct 2025

Pardon

The pictures on the internet are not true at all. The place is always dark. No lights at all. The food served for breakfast mmm it was cold .The generator noise will make you lose your mind. However, the staff were very friendly and kind.

Leisure Self

10/10

Exceptional

27 May 2025

Imtiaz

Awesome

Leisure Partner

2/10

Poor

12 Sep 2024

john

Staff are brilliant and friendly. Hotel rooms need to be redecorated and painted. Very worn out rooms and not as seen in pictures. Cochroach seen in room staff informed.

Leisure Self

2/10

Poor

08 Jun 2024

Sierra

Worse expirience ever, no internet that was working consistantly, the staff was very rude. I booked a quad with them and they forced me to pay after i cancelled even though it was 30 mins in advance. Wouldnt advise it

Leisure

10/10

Exceptional

09 Apr 2023

Jaime

This place is a peaceful oasis. It is beautifully decorated and the staff is very friendly. Wish we could’ve stayed longer!

Leisure Family

10/10

Exceptional

23 Oct 2022

Christy

Ambiance was amazing, they definitely deserved 💯

2/10

Poor

21 Sep 2022

Oluwatoberu

AVOID THIS CATFISH OF A HOTEL AT ALL COSTS!

I am not one to write reviews o hotels good or bad but I had to speak up regarding the treatment we received at this hotel! When we arrive at the hotel, it looked nothing like the pictures. It was very outdated and clean, dirty old stained garden chair covers, and pool bed covers, the room has stunk of human faeces and the toilet and rooms were filled with flies which was disgusting. There was dust everywhere which affected my allergies a lot. When we complained regarding the smell in the rooms, and the flies. The solution was to put candles and incense, which just masked the smell, it was very choking to my nose and made the smell even worse. We did not feel comfortable staying there for the three nights we initially planned. The hotel did nothing to make us stay comfortable or alleviate the situation or move rooms. We went to speak to the staff to get a refund and leave the hotel, but the manager on the phone was a GREEDY THEIF! Even though we had the right to cancellation, and a full refund and hotel.com backed us on this, the manager still didn’t want to give us our money back and after much convincing we only paid for one night I left hotel as they were not budging. They had also wanted to upgrade us to a suites which was convenient as they I thought they did not have any rooms left in the hotel. But even the suite was still not up to standard and horrible, and we just didn’t want to stay there. Even in the reception, the curtain was ripped it was just a shambles.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2022

Ronald

Relax relax relax

Fantastic place , at times felt as though I had the place to myself. Very quiet and relaxing. It’s quite far from the centre, and I’m glad I only had 3 nights as I was solo traveler. Staff are excellent.

Self

10/10

Exceptional

04 Nov 2019

Verified traveler

The property is in a very quiet location and with only 20 rooms it felt like we had the place to our selves all the time. If you are after a relaxing break and are prepared to get a taxi into the city (which is very cheap) then this is the place for you. Only issue we had is it is getting a bit tired and could do with a referb here and there, but we felt the relaxed atmosphere and friendly staff more than outweighed this. We will be going back.

Leisure

2/10

Poor

23 Aug 2019

Verified traveler

Shocking experience. Definitely not a 5 star hotel. More like a 2-3 star. We stayed 3 hours and booked another hotel. When we asked for a refund they refused and instead offered complimentary stay at one of their other properties which is not very helpful as we will not be returning to Morocco. I would not recommend anyone to stay there.

Leisure Partner

10/10

Exceptional

02 Jul 2019

Verified traveler

The hotel was amazing the pictures do not lie I will definitely love to come back again

Leisure Family

6/10

Pleasant

21 Jun 2019

Zia

The Swimming pool was good, “not” a 5 Star Hotel; but a average 3 Star Hotel, It’s to far from the Centre and not much of a choice of Transport etc

Leisure Partner

2/10

Poor

11 May 2019

Verified traveler

Terrible experience!! Booked this place for the kids pool and as it said it was family friendly...kids pool was empty, with an open drain in the bottom and uplifting tiles!! Main pool was too cold and deep for my toddler. Disaster for us!! To make things worse, the door handle in our bathroom was broken, when giving our son a bath before bed on night 1, he closed the door, locking all of us in the bathroom!!! It was terrifying - no phone, no windows and hotel was practically empty so no real chance of people hearing us calling for help! My husband had to break the door down to get us out, we were locked in for 30-40mins before we decided this was our last option (bear in mind we had an 18month old in the bathroom with us too!). We told hotel we needed to cancel our reservation and need our money back as they took full payment on arrival, they refused and also charged us for the damage to the door even though it was their maintenance problem that the handle was broken! At this stage we were so upset that our holiday was being ruined we just had to leave so paid a lot of money for another hotel in hopes of salvaging the remainder of our holiday! Will NOT be back!!!

Leisure Family_with_children

10/10

Exceptional

05 Jan 2019

Susan

My partner and I stayed here for three days during the final leg of our Morocco trip. The hotel itself is truly a gem, hidden away from the hustle and bustle of the city. It has a beautiful aesthetic, staff was incredibly attentive and helpful in meeting our daily needs. They offer a beautiful breakfast spread at 8am every morning with a ton of fruits, pastries, cheeses, vegetables and the usual coffee/tea/water. We had dinner and lunch once, my partner loved the chicken dishes and I was able to have some great vegetarian options.

The hotel is a 300 dirham ride from the airport. When you arrive in Marrakech Menara airport, the taxi line can be extremely hectic so be firm and head to the back of the line.

Hotel coordinated transportation to Jardin Majorelle/Medina for 100 dirham each way. The driver was amazing, car exceptionally clean and learned a lot about the country through him.

Overall, wonderful way to end our busy travels with some R&R! Highly recommend for couples! Thank you so much to the incredible staff! They even let us extend our stay for no additional charge since our flight didn’t leave until 8pm. You are an asset to the hotel and I hope you are recognized accordingly!

4/10

Poor

15 Dec 2018

Hotel is in the middle of nowhere, costs 300 dirham to get to medina (and back). The bed was super comfy, bathroom was great but it lacked amenities such as shampoo, conditioner like a normal 5 start hotel would have. Also very small - only about 10 rooms available. Not many staff working so it was difficult to get hold of them - booked a hammam for 12 the lady came at 1:30 and even then started walking in and out. Other than that the actual scrub was great. Also housekeeping broke our door handle so we had to stay in our room until he fixed on a new handle. They moved us to one of their Riads in Medina for half of our stay - NEVER AGAIN. That was a whole story in itself. Guys please if you’re not travelling in large groups or with a man stay away from the Riad - it is literally inside the souks

4/10

Poor

21 Nov 2018

Ian

We arrived and they showed us to a double room, we had booked a room with 1x double bed and 1x single as travelling with my daughter. They then tok us to a small twin bed room, after complaint took us to the room we had booked (3ŕd time lucky). They then informed us that we were the only guests and that the restraunt was closed. Marracech centre about 5 milè away, we had a car so was ok. No reception desk after 5.00pm, no staff except guy opening outside gate, unable to even get tea or coffee. Hotel building was good and clean, but without any staff the service didn't even aspire to poor, it was non existent. Had 2 x beers from the room mini bar in the evening (no option for any other drink in the whole hotel as bar and kitchen not available). Charged 130mdh for the drinks the following day at checkout. I wish the hotel had let us know that non of the facilities, services (staff) food or drinks would be available beforehand. Daughter Type 1 diabetic so this is very much an issue for us. We paid over 100 Euro for a night in a 5 star hotel, with no services and facilities available to us. We were ripped off. The plus point was that they had good secure parking. The breakfast in the morning managed to scrape into the ok category.

We are travelling around Marocco, my advice is to use small independant , family run b&b / guesthouse, every one so far has been excellent, and a third of the cost of the Palais de l'O.

8/10

Excellent

18 Aug 2018

Clare

Nice hotel but some distance away from Marrakech

Lovely hotel with beautiful garden & pool. Serene & relaxing if you like a peaceful setting some distance from Marrakech (25 minutes away). The distance means reliance on taxis although we had a car.Good quality breakfast & very helpful staff.Small improvements could be made... a kettle in the room would have been good & outside cushions a bit shabby & need replacing.We would return here.

Partner

10/10

Exceptional

06 Mar 2018

Tetyana

Amazing place! Will be back! X

Partner

10/10

Exceptional

21 May 2017

Verified traveler

Beautiful, quiet, and clean facilities, although very far from everything in Marrakech it was a very peaceful escape

6/10

Pleasant

24 Oct 2016

Deirdre

Wouldn't give refund

The hotel was nice however I had to pay for 4 nights even though I stayed 3 nights and wasn't issued a refund. Also the taxi prices were jacked up by the people they called to drive us.

6/10

Pleasant

20 Oct 2016

Hannah

Ok, but needs some TLC.

Outside area, pool and rooms are great however, there are some basic things that really need some love and attention. Particularly the furniture inside the dining room and just outside, plus the terraces off the rooms. There was a cushion on our terrace that was literally black which I had to ask several times to be removed.
The wifi when it worked was ok, but during our stay it went down for two days - perhaps not the hotels fault but it was a pain nonetheless.
TV's in the room made a strange whirring noise when on, also not great if you're from English speaking as all we had was BBC news to watch the whole time. For a hotel that's on its own in the middle of nowhere, you rely on TV and wifi so we felt quite limited in what we could do in the evening.
Food choices on the menu were limited, particularly for lunch. Breakfast was ok but it was exactly the same thing every day for 5 days, would be better if they mixed it up and alternated. On the plus side, I would say dinner was very good.
We did enjoy our stay as it was very relaxing which is what we were looking for however we wouldn't go back to this hotel sadly.

8/10

Excellent

22 Sep 2016

ExpediaRelocation

Peaceful and beautiful

The property is beautiful - both inside and out. Incredibly quiet and peaceful.

The staff went out of their way around meal times - we arrived late and they kept the kitchen open. Likewise we overslept one day but will were given breakfast.

Overall, think very charming rather than upscale Vegas hotel.

Bear in mind it's about a 20 minute taxi ride into the Medina area. So this is prefect for somewhere to really relax with the odd journey out.

Partner

8/10

Excellent

13 Sep 2016

Jasbinder

Remote and secluded

The location remote, however hotel staff were pleasant, ambience and decor aesthetically pleasing.

Family

10/10

Exceptional

12 Jul 2016

ulina

Amazing staff

Great hotel. It is a taxi ride from town but worth it for peace and tranquility after a night in the souks etc.

8/10

Excellent

03 Jul 2016

Elizabeth

Beautiful Hotel, but service was mediocre

Family

8/10

Excellent

15 May 2016

Michael

Great peaceful sunny break

Friendly staff, great pool & sunbeds and a lovely room. Lovely food though a little expensive for Morocco. 20mins from the city.

Partner

10/10

Exceptional

20 Apr 2016

lex

perfectly peaceful.

Well out of the way of busy Marrakech. Feels like the middle of no where which is perfect if that's what you're after.
Beautiful hotel. Rooms comfortable. Huge balcony.
Very clean. Good quality food.
Staff can't do enough dor you.
Taxi device available and cheaper than local taxis.

10/10

Exceptional

09 Mar 2016

Relaxing and quiet hotel, if a bit far from things

Beautiful relaxing hotel. Room was beautiful and clean, only negative I can find about the hotel is that the outside cushions and pillows could do with a wash!! Staff were helpful. Loved the taxi service which was needed as there is nothing local you can walk to but it was affordable and reliable. EVERYTHING requires a taxi. Food in the hotel was expensive for what it is and there is not much option, so definatly worth eating outside of the hotel!!

Very quiet and peaceful which was a real find!! Pool area was the best, beautiful beds which were avaliable all the time and pool was immaculate.

By day four we were craving some cooked options for breakfast like poached eggs on toast!! Still a great breakfast with great room service if you want that.

10/10

Exceptional

02 Mar 2016

Verified traveler

Excellent service, beautiful practical rooms

Very much enjoyed the excellent service and beautiful practical room!

Partner

10/10

Exceptional

01 Mar 2016

Verified traveler

Excellent service and excellent rooms

We had booked last minute online and when we arrived the staff didn't expect us. It took a while for them to get into action but after a few phone calls everything was ok and their service was more then excellent since then onwards. I was ill during my stay and they went to the pharmacy with my husband to get medicine and were very helpful trying to translate things to the pharmacist. The rooms, bed and bathroom are also very comfortable.

Partner

10/10

Exceptional

30 Nov 2015

Steve

beautiful, great value, but far from medina

great hotel, beautiful, dinner was good , but far away from everything and not well marked(if you're driving) used it as a base to head out over the atlas mountains and the desert. Very beautiful hotel, but far from marrakech if you're spending time in the medina.

Family

8/10

Excellent

11 Nov 2015

eychenne

relax

beautiful hotel
relax and zen
good hotel service
but swimming pool so cold !!!!

Partner

8/10

Excellent

05 Nov 2015

freddie

Boutique hotel in lovely setting

We wanted to stay out of the centre of Marrakech so this was ideal. Peaceful setting. Hotel also would arrange transfer to the centre/medina and collection.

10/10

Exceptional

15 Sep 2015

Couple, 25 UK

Perfect for a relaxing holiday!

I found this hotel on Expedia and thought it looked perfect for our 11 day stay in Marrakech and I was not disappointed! The hotel is so beautiful and relaxing. It was slightly further out than I expected (should probably have researched more beforehand) but the hotel offered a car service for 150DIR (£10) each way which was great for us and the driver was lovely! Rooms were really nice and spacious and the pool area was great with the comfiest sun loungers. Friendly staff and lovely food available pretty much whenever you want, also got quite a large breakfast considering it was included in the room price! Only annoying thing was the wifi, the connection really wasn't great around different areas of the hotel but not the most important thing when on holiday! All in all, would happily recommend to anyone!

10/10

Exceptional

12 Jul 2015

Ewoma

Amazing Hotel! I want to go back again..

I stayed 4 nights with a group of friends. The Hotel was fantastic from start to finish:

Staff - All of the staff were amazingly friendly and helpful. Tariq, the hotel manager often went above and beyond to meet our requests. He even organised a candle lit dinner by the pool for our last meal and arranged a spa treatment before I had my flight! The trip coincided with the terror attacks in Tunsia - however, the staff made us feel completely safe. From sending us reassuring emails before our stay to giving us a mobile phone to use! The taxi service arranged by the hotel was a lifesaver! - our drivers were friendly and frequently transported us to and fro activities, the city centre and the airport.

Food - The food was simple and tasty. I particularly miss the mint tea, traditional pancakes and beef tagine! All at a good price.

Room/Hotel Grounds - Fantastic! The grounds are absolutely beautiful! The attention to detail in the decor is stunning. Not to mention, the large pool and garden! There's even a few peacocks in the garden too! The hotel upgraded us to the best suite in the hotel (went stayed during the quiet season of Ramadan) and it was such a pleasure to wake up everyday to the relaxing view from the balcony. I loved how the hotel almost seemed large house, it meant that the atmosphere was intimate and personable.

Please don't bother to stay at a Riad, just stay here! Even though its about 15-20 mins ride away from the centre of the city its well worth it.

10/10

Exceptional

21 Jun 2015

Eleanor

Paradise!!

This is the most incredible hotel. The staff couldn't have looked after us better. The pool and surrounding area is heaven and the hotel is beautifully decorated. Room was gorgeous - we had a terrace which had views to the atlas mountains. Everything was beautifully clean. Great power shower with endless hot water. Delicious breakfasts and lunches. We took the hotel car into Marrakech for dinner each evening and it was very easy to get hold of the driver to collect us after dinner. We often shared the car with other hotel guests so it wasn't too expensive - usually it's €15 per room one way between the hotel and centre of town which wasn't bad at all!

Couldn't have asked for more! It was the perfect calm oasis away from the sometimes slightly overwhelming but fun centre of town.

Family

10/10

Exceptional

21 May 2015

Timothy Z.

Bliss oasis away from the madina

This is the ultamate hotel away from the hustle and bustle of the marina, a small boutique style hotel perfect for couples to relax, staff are friendly and polite, food is good but limited... Service has it's moments... But you are in marrakech so expect a relaxed attitude towards it , I've stayed 3 times and can't wait to go back, it's an amazing place to just recharge!

Partner

8/10

Excellent

09 Apr 2015

Pete

Lovely quaint little hotel

The hotel is a lovely escape from the chaos of life with the pool as the centre piece lined by Palm trees it's so peaceful. The staff were very friendly and helpful, especially Tarik who couldn't do enough to help! The menu is a little limited but you can forgive this and pop into town for a meal.

10/10

Exceptional

11 Nov 2014

Carla Chicago

A palace outside the Medina

Palais d' l'Ô far surpassed my expectations. It is new, relaxing and has everything one could need away from home. The food is traditional Moroccan and excellent. The staff made my stay very memorable. I would recommend this hotel to anyone and I look forward to staying here again

10/10

Exceptional

09 Jun 2014

An oasis!

Lovely small hotel in a beautiful oasis of calm. Wonderful, helpful staff - nothing was too much trouble. Fabulous breakfast. We stayed here for 6 nights and although we only ate in the hotel on 3 of them the menu did not change. We would definitely return to Marrakech and to the Palais de l'O.

Partner

10/10

Exceptional

28 Apr 2014

Tracey

Peaceful and relaxing stay

Stayed for a week and dipped in and out of the Medina. Hotel very quiet, fabulous pool, great breakfast and staff all very good. We're not great on a our French which was a bit of a hurdle with some of the staff.

Partner

8/10

Excellent

02 Mar 2014

Verified traveler

Quiet hotel - best for couples not families

We loved this hotel on the whole. Authentically Morrocan. Just a couple of things - the menu needs to have a wider choice. This hotel is quite a way out from the local area do eating in is easier but limited menu. No lite bites or little bar snacks available but they do give you a lovely breakfast and we were never really hungry. Very quiet. Lovely pool. Great if you want to do nothing but relax (nothing there for kids) it if you want to be in amongst the hussel and bussel not the place for you. Overall lovely.

10/10

Exceptional

22 Nov 2013

BigJon

Desert oasis

If like me you want a few days relaxing after a few hectic days in the medina than you cannot go wrong with the Palais de l'o, set in amazing grounds this small hotel is a peaceful oasis about 12km out of town. There is nothing for miles so everywhere is a taxi ride to get to, which the staff will organise no problem but taxis are surprisingly expensive so if you to make frequent trips out this could become expensive. But for me it was about getting away from the crowds and relaxing in peace and quiet and this hotel certainly delivers that, each room has its own enclosed terrace which provide shade in the afternoon heat, a big bathtub you could swim laps in to relax after a hard days relaxing! The pool area is amazing, the setting is perfect, and the big double sun loungers are just the best place to be. The restaurant is fine, the food is of a good standard, although the menu is limited and doesn't change from night to night and there are no specials, so if you were here for more than a few days you would probably find yourself wanting to eat out a few times which again would mean a taxi ride. The staff are very friendly and efficient, they all know you by name, they remember your preferences so the whole trip feels very personalised. I recommend this hotel to anybody, I'm glad I spent a few days in the medina first to do all the sights and experience the hustle and bustle of life in Marrakech, and it makes you appreciate the calm all the more

10/10

Exceptional

23 Oct 2013

eshertraveller

A tranquil oasis within easy reach of Marrakech

Wonderful hotel, perfect for peace and escape. Beautifully laid out, with pool a few steps from the elegantly furnished hotel and cool, comfortable rooms of the main building. Staff charming, helpful and available to arrange days out, meals in, efficient transfers to Marrakech (about 20 mins and 200 Dirhams).

Partner

8/10

Excellent

07 Sep 2013

Verified traveler

Good but room for improvement

Great stay. Lovely hotel. Experience let down by food and cost of taxis (due to distance from Marrakech).

8/10

Excellent

26 Aug 2013

Far from centre of Marakesh

This resort is marvellous but difficult to get to. Taxi driver took 1 hour to find it at night. Great staff and very friendly. It is more suitable for relaxing time rather than Marakesh visiting.

10/10

Exceptional

18 Jun 2013

pippa

beautiful hotel with friendly staff

The hotel is quite far away from the airport and it was a bit of a drive out so be prepared to feel like your lost! But once you arrive the staff were delightful, the hotel is beautiful, a little oasis!
it was my mother and me and our room was exactly what we asked for, twin room with a balcony.
The room had rose petals and fruit platter on arrival! Felt very special!
The room and hotel was very clean, the pool was amazing and the sunbeds were lovely to spend a day on!
Would recommend this hotel to anyone looking for some relaxation in beautiful surroundings, but just be aware its not close to the city centre, but the staff will always organise a car for you!

10/10

Exceptional

11 Jun 2013

Verified traveler

Great hotel for couples wanting a bit of R&R

We had a brilliant stay here - it was a little further out of Marrakech than we expected but a trip in to the city was about 20 euros. If you're looking for a lovely peaceful and relaxing stay then this is ideal. If you're hoping to spend lots of time in the city then I'd opt for somewhere closer to Marrakech. It was perfect for what we wanted with a lovely breakfast, gorgeous swimming pool and relaxing environment. Take lots of books to read!

10/10

Exceptional

05 Jun 2013

F Hassan

An Oasis

I originally booked a raid in the old city but changed it to this hotel. Arrived at midday and was in awe of the hotel. The staff were very welcoming and friendly, specially Tariq and Mohammed. We were given a mobile phone and were encouraged to use it as much as possible. The gardens are well maintened but rooms are very comforting and relaxing. Tariq gave my partner and I a tour of the hotel and upon seeing the rooms at the back (next to the hammam underground building) we asked to move. Tariq kindly upgraded our accomodation for free! He even arranged for staff to leave rose petals on the bed around the bathtub. The hotel owner was also very friendly and joined us for breakfast and offered advice when travelling to the old city. He even offered us a late checkout (6pm) and didn't us anything extra. Breakfast will keep you going for the remainder of the day as you are given an array of bread, croissants, pancakes smothered with maple syrup and nuts as well as omelettes. The hammam (200 dhirams) was worth it as well as the massage. The jacuzzi and steam room are free for hotel residents. My only criticism is the dinner menu; perhaps offer a different menu from evening to the next. The hotel are in the process of acquiring a shuttle bus but it'll cost you about £30 for a round trip journey into the old city. This was my first (of many) trips to Marrakech and the hotel staff really made the experience enjoyable and relaxing.

Partner

8/10

Excellent

25 May 2013

Verified traveler

An \"oasis\" for true relaxation.

The hotel was a truly relaxing experience, from the lovely room and private terrace to the heavenly \"double bed\" size sun loungers.
The staff were exceptionally polite and helpful.
The grounds of the hotel were very attractive with lovely flowers and foliage.

10/10

Exceptional

07 May 2013

KTGeorge1

Amazing boutique hotel

Stayed for 7 nights in May 2013 - hotel was beautiful and the staff were so friendly and amenable. The spa was great, I had a massage, a hammam and reflexology and all were excellent, although they charge you to use the jacuzzi and sauna (which is unusual for a hotel) so I didn't use them. The food was very good (especially the breakfast) although the menu is a little limited if you are eating there every day. The pool is gorgeous and the sunbeds very large and comfortable although the canopies could do with a wash. Wifi is free throughout the hotel although it is a litttle patchy in some areas. The bed was very comfy and the linen of a high standard. Unfortunately there is a noisy dog who barks all night next door and woke me up several times although the hotel cannot help this and they told me they have spoken to the neighbour who owns it many times to no avail. The hotel is of a high standard and I would definitely stay there again. I had a wonderful stay!

10/10

Exceptional

13 Apr 2013

Sarah

Wonderful hotel

Wonderful hotel, friendly, helpful staff, laid back atmosphere in a beautiful setting about half an hour from Marrakech. Beautiful pool and plenty of sun loungers. Staff happy to organise transport, book restaurants and even provide you with a mobile phone so you can contact them. I travelled with my teenage daughter and she loved it as much as I did.

10/10

Exceptional

27 Mar 2013

Victoria

Perfection...

This was my first trip abroad alone - this small hotel on the outskirts of Marrakech was the perfect destination, all the staff were wonderful and made the stay so relaxing and special, it felt like I had come home. It really is a little oasis in the desert. I left feeling refreshed and rejuvinated, having met some lovely people in this intimate boutique hotel environment. Will definately be back for the beautiful spa, breakfast by the swimming pool, spacious well designed rooms, breathtaking views of the Atlas mountains and the fabulous Chicken & Lemon tagine! Perfection.

4/10

Poor

09 Nov 2025

Eduardo

El desayuno es súper básico, todos los días es lo mismo.
Las fuentes se ven muy lindas pero no sirven.

Friends_and_family Friends

8/10

Excellent

23 Oct 2025

Harry

Personn

6/10

Pleasant

08 Jun 2025

Hans Henrik

Hotellet ligger med afstand til alt.
Der er 7 fine hovedretter at vælge mellem i restauranten. Der er 1 parasol til de 16 solsenge, så man skal tidligt op for at kunne ligge lidt i skygge i løbet af dagen ved poolen.
Det virker til at hotellet var flot ved åbningen, men siden da ikke har fået meget opmærksomhed.

8/10

Excellent

04 Nov 2024

Agnès Elise

Très belles chambres et très belle établissement,propre mais un peu loin du centre ville de Marrakech,ce qui oblige à prendre des taxis souvent!

Leisure Partner

10/10

Exceptional

28 May 2024

Moustapha

Exellwnt

Tres bien passer un pwu eloigner de marakech mais ces pas plus mal.
Tres agreable le personnel.

Self

2/10

Poor

01 May 2024

Naoile

A FUIR - Un personel inexistant, l'hotel ne ressemble pas du tout aux photos : un vrau attrappe mouche - mais très bon photoshop ;) L'endroit est si loin du centre de marrakech, que toute sortie devien difficile et très cher. En plus, c'est à vous de vous debrouiller pour trouver un taxi. Petit déjeuner : plat rechauffé de la veille, on doit courrir pour demander les couverts.. Le personnel jamais sur place et quand vous les trouver ils sont désagreables. Les chambres sont petites et non rien à voir avec les photos. Des meubles sales, vieux .. A FUIR ABSOLUMENT

Leisure Partner

6/10

Pleasant

24 Mar 2024

christopher

Bel hôtel mais trop loin du centre ville . Le petit déjeuner est très moyen .

Partner

6/10

Pleasant

18 Feb 2024

Ouarda

Déçu par ce choix c’est un hôtel 5 étoiles ,sur le site l’hôtel est à 15 minutes en voiture de la ville sauf c’est 30 minutes du coup un budget supplémentaires ,les équipement dans la chambre pas de fer a repassé ,ni un téléphone pour appeler la réception et le bar était vide même pas une bouteille d’eau ,pas de bouilloire et le menu et le même toutes la semaine ,le personnel très serviables,souriant rien à dire c’est juste que pour moi c’est pas un 5 étoiles

8/10

Excellent

30 Jul 2023

yassin el

Rommet var topp.
Dårlig frokost

8/10

Excellent

25 Jun 2023

Oualid

Bien

Bon hôtel
Personnels très sympathiques
Belle piscine
Très calme en mi juin 2023
A 15/20 min de Marrakech en voiture (assez rapide route directe droite)
Globalement bien si vous aimez le calme, cela donne l'impression d'être dans un endroit privé. Quelques services supplémentaires auraient été plaisants (produits de toilette...).

Friends_and_family Family

2/10

Poor

28 Dec 2022

Verified traveler

Verwahrlostes Hotel

Das Hotel war kaum zu finden: kein Schild irgendwo, niemand kannte es, nicht mal Taxifahrer. Die Zimmer waren schmutzig: Haare am Boden, Staub beim Teppich, fleckige Bettwäsche. Die Vorhänge kaputt. Zimmertüre (nur Fenstertüre) nicht abschliessbar. Es gab kein Trinkwasser im Zimmer oder Minibar, Wasserkocher,…. Im Badezimmer ausser einer kleinen billigen Seife, keine Produkte. Die Duschbrause funktionierte nicht richtig. Wir wollten eine 2. Bettdecke. Diese erhielten wir erst am 2. Tag auf Nachfrage. Das Frühstück war sehr dürftig. Keinen Toaster und nur Nescafe. Wir haben auswärts gefrühstückt… Es gibt keine Bar oder sonstige Verpflegungsmöglichkeiten im Hotel. Wirklich nicht zu empfehlen und Preis - Leistungsverhältnis stimmt gar nicht.

Friends_and_family Family

6/10

Pleasant

06 Dec 2022

John

Chambre vétuste.. avec un restaurant pas nettoyé.. miettes sur les chaises du restaurant.. Nappes pas repassées.
Les canapes de l'accueil tres inconfortable.
Bref ne merite pas d'etre étoilé.

Leisure Friends

6/10

Pleasant

27 Aug 2022

Nesserine

L'hôtel est propre, et super beau mais la proximité de Marrakech n'est pas au rendez-vous

Leisure Family

8/10

Excellent

10 Aug 2022

Jamal

Hôtel agréable est calme
Le personnel est très sympa est à votre écoute
Je reviendrai avec plaisir

Friends_and_family Family

6/10

Pleasant

04 Dec 2019

Verified traveler

Avis mitigé

Hôtel calme , manque de couleur et loin de centre

Partner

8/10

Excellent

18 Nov 2019

Verified traveler

L’hôtel est sympathique, on a plus l’impression d’être dans une grand maison plus qu’un hôtel.
Nous étions 5 et je pense que nous étions les seules clients.
Les portes sont très fines du coup, les chambres sont assez bruyante. On oublie la grasse matinée.
Le service est très bien, nous avions un peu froid et ils nous ont préparé un feu et apporté du thé.

Friends_and_family Friends

8/10

Excellent

13 Nov 2019

Verified traveler

Piscine pas chauffée, trop éloigné du centre et pas de navette gratuite ( ou moins chère).
Repas du soir excellent ainsi que le snack du midi.
Le personnel est très attentifs à vos demandes et très gentils.
Attention au chauffage à cette période (novembre) et le wifi qui n'est vraiment pas terrible voir inexistant...
Idéal pour le calme et si l'on ne veut pas bouger.

Leisure Partner

4/10

Poor

09 Nov 2019

asmahane

escrocrie

vous nous avez vendu le sejour pretextant un hotel 5etoiles alors que l'etablissement et une chambre d hote de categorie 1

vous trompez vos clients

pas de room service
pas de telephone dans la chambre
pas de bouilloire
piscine pas chauffé
petit dejeuner catastrophique
spa et jacuzzi a l'abandon presence de vase

suite de 30metres carre alors que vous dites 60metres carre avant reservation

Friends_and_family Family

10/10

Exceptional

27 Oct 2019

Verified traveler

L’atmosphère du riad est douce et apaisante. Le personnel de l’établissement est absolument adorable.

Leisure Partner

6/10

Pleasant

15 Oct 2019

Verified traveler

Upgrading room was an surprise. The location is Beatyful.

Leisure

8/10

Excellent

12 Sep 2019

Karine

Hôtel très joli et personnel très sympathique et au petit soins. Seul point noir un soir la cuisine était fermée et pas de solution de proposée pour manger, il nous a été dit d’aller nous acheter quelque chose à l’extérieur.

Leisure Family

2/10

Poor

29 Aug 2019

Verified traveler

Horrible. Not maintaint at all. Bad “food”. Bad service. No one except one speak English. He is not available when you have trouble. You are trapped in the dessert with nothing. The door to terasse door was broken and someone could just walk in. We were at street level.

It will cost you 30 euros a day to go to down town Marakesh to eat real food.

8/10

Excellent

23 Aug 2019

Verified traveler

Bel établissement jardin sublime, uniquement pour repos.
Piscine et pas de chaise longue mais des lits 2 places magnifique.
A 12km de Marrakech rien autour voiture location recommandé ou guide pour le séjour.
Restauration cher pour une qualité médiocre.
Petit déjeuner très moyen.

Leisure Partner

6/10

Pleasant

16 Aug 2019

Sof

Petit havre de paix et de tranquillité, établissement calme, propre et personnel très sympathique et serviable. Cependant l’hôtel aurait vraiment besoin d’un petit rafraîchissement, de plus d’entretien et d’équipements/ literie et linge neufs.
Merci à l’équipe pour le super accueil.

Leisure Family

8/10

Excellent

09 Aug 2019

Verified traveler

Top Service, alle Mitarbeiter waren extrem freundlich und hilfsbereit. Das Hotel ist wirklich wunderschön und ruhig. Der einzige Nachteil ist, dass man immer ein Taxi in die Stadt nehmen muss, da das Hotel nicht sehr zentral liegt.

Leisure Partner

10/10

Exceptional

04 Aug 2019

Verified traveler

Personnel acceuillant et à l'écoute. Etablissement propre, très belle piscine

Leisure Family

8/10

Excellent

27 Jul 2019

Verified traveler

Un véritable havre de paix. Un très bel établissement à la fois à l’extérieur et à l'intérieur ! Agréablement surprise par la chambre qui était spacieuse, joliment décorée, avec un très grand lit, une literie de qualité et même une petite terrasse ! Jardin très bien entretenu, avec des fontaines et beaucoup de fleurs, j’ai même croisé le chemin d’une petite tortue ... génial. Un peu déçue par le restaurant, notamment à cause d’un problème en cuisine le premier soir qui ne nous a pas laissé le choix de notre plat ... mais petit déjeuner excellent ! La piscine, le jacuzzi et le sauna donnent à cet hôtel un côté reposant, romantique, idéal pour terminer son séjour à Marrakech par 1 ou 2 nuits loin (très loin) du centre.

Leisure Partner

10/10

Exceptional

17 Jun 2019

Verified traveler

Les chambres l accueil le service est au top tout le monde est au petit soin on es au calme à faire et à refaire

Leisure Partner

2/10

Poor

28 Apr 2019

Verified traveler

Établissement laisse à l abandon , cafards dans les chambres pas d eau chaude, service inexistant et personnel dépassé

Leisure

4/10

Poor

20 Apr 2019

Clara

Nada que ver con lo que se exponía en fotos del hotel. Fotos no tienen veracidad, encima no va bien el wifi, ni telefono en la habitación nada , y la habitación no era lo que se exponía en las fotos

Leisure Partner

10/10

Exceptional

11 Mar 2019

Laurent

Calme et jardin reposant. Un personnel discret et accueillant. Une véritable semaine de détente. J’y retournerai avec grand plaisir.

Leisure Family

8/10

Excellent

25 Feb 2019

Verified traveler

J'ai aimé le calme, j'ai moins aimé l'éloignement dû à la situation de l'établissement qui oblige à prendre des taxis à chaque fois, et ajoute un coût non négligeable au séjour.

8/10

Excellent

13 Feb 2019

Christian

Fint hotel, men slidt i forhold til at det har 5 stjerner. Godt og lækkert poolområde, dog var poolen ikke opvarmet som det stod i hotelbeskrivelsen. Meget venligt og hjælpsomt personale. Godt internet på trods af at hotellet ligger lidt øde. Vi brugte ikke deres spa område, men det så noget slidt ud. Vi fik et fint værelse med egen altan, badekar og badekåber. Morgenmaden var fin. Hotellets restaurant var fin, men dyrt i forhold til marrokanske standarder og i forhold til kvaliteten. Vi havde en enkelt dårlig oplevelse med muggent brød i en sandwich. Det koster ca 300 MAD fra lufthavnen og ca 150 MAD ind til centrum, hvilket man skal tage i betragtning hvis man skal være på hotellet i en længere periode. Vi var der kun 3 dage og det var rigeligt i forhold til at der intet er at lave uden for hotellets område.

Partner

6/10

Pleasant

14 Jan 2019

Verified traveler

verlaten hotel - wij waren zo goed als de enige gasten

4/10

Poor

11 Jan 2019

Verified traveler

Un hôtel exceptionnel même si un peu loin du centre, mais que malheureusement je déconseille fortement.
Pas de wifi pendant 4 jours, la piscine n'est absolument pas chauffée, le restaurant était fermé, nous avons du demander un peu de pain le premier soir à notre arrivé. Nous étions seul dans l'hôtel et le deuxième soir il n'y avait absolument personne à la reception. La machine à carte bleu ne fonctionnait pas. Nous n'avons pendant 4 jours à cause du manque de wifi pas pu contacter nos proches et j'ai appris en rentrant que mon frère avait appelé l'hôtel pour être rassuré, la personne à la réception ne nous a même pas prévenu de son appel.
Nous avons tout de même obtenu un massage offert après avoir signalé notre mécontentement. Mais nous faire payer les bouteilles d'eau à la fin du séjour... C'est vraiment dommage.

8/10

Excellent

03 Dec 2018

Verified traveler

Tres bien mais comme on etait les seul client il manquait des services et tout n'était pas installé

10/10

Exceptional

01 Dec 2018

Verified traveler

Niin siisti hotelli rauhallisessa paikassa. Puhdas ja henkilökunta ovat mukavia. Ei moittimista !

6/10

Pleasant

26 Nov 2018

Ali

Si vous chercher le calme, cest un lieu parfait a 20, 25 mn du centre ville, les chambres pas trés propre une odeur bizar qui sent pas la fraicheur, on a été servi avec de la laitue contenant du sable et la nourriture pas terrible, pas de crème de corps dans les toilettes.

8/10

Excellent

25 Oct 2018

Patricia

Un havre de paix...
Des magnifiques chambres... très propres !
Une toute nouvelle équipe motivée et d’une grande gentillesse, qui met tout en œuvre pour vous faire plaisir...
Superbe piscine et transats très confortables.
Excellents petits déjeuners.
Bon repas !
Un grand merci à toute l’équipe pour son accueil !

6/10

Pleasant

21 Oct 2018

Voyageuse

Une maison transformée en hôtel , les portes qui craquent,
Loin de la ville , le personnel est très gentil

8/10

Excellent

09 Oct 2018

Pascal

Belle endroit qui manque malheureusement de d’entretien et de personnel motivé. Pourrais être sublime mais manque d’amour.

8/10

Excellent

21 Aug 2018

Bettina

Schönes Haus mit grosszügigem Pool in Garten

Wir hatten ein sehr schönes Zimmer mit Blick auf Pool und Garten. Nach einer 10-tägigen Reise durch Städte und Land genau die richtige Rückzugsmöglichkeit. Wer Jubel und Trubel sucht ist hier falsch am Platz, bis Marrakesch sind es lange 13 km per Taxi welches bestellt werden muss. Das Personal ist unaufmerksam, was bei diesen Hotelpreisen top sein sollte. Service und Mahlzeiten bescheiden. Dafür ist es ein wunderschönes kleines Oasenparadies.

2/10

Poor

25 Oct 2017

wiebke_elisabet

Präsentation hat mit Wirklichkeit \nnichts zu tun!

Das Hotel war leer. Das Personal völlig desinteressiert an Gästen. Die Möbel drinnen und draußen sind extrem abgenutzt und schmutzig. Das Frühstück entspricht dem einer mittelmäßigen Jugendherberge. Es ist uns ein Rätsel, wie man 5 Sterne vergeben kann - für uns maximal 2!

6/10

Pleasant

08 Oct 2017

Lukas

Stuck in an abandoned Hotel!

Arrived at the gate of the hotel, rang like 10 times - no answer till finally someone went to the gate.
Checked in, than we were told we were the only people staying this night, because the day after they are having an closed event.
We went by the pool and tried to order food. No one came so we had to go to the reception to ask. They said lunch is over but they can make us a club sandwich.
After almost an hour waiting, we received a super dry sandwich with cold chicken, which was fried at least a day before, the fries were super soft and oily, cheese cold again and super chunky. The highlight was when we found the rind of the cheese with the writing on it in the sandwich.
We couldn’t complain first as no-one was there so we went with plate to reception.

Of course he insured us its very fresh but me as an restaurant owner can tell the truth.

He said an assistant of the chef did it and proposed to pay just one of those incredibly bad made dishes.

Around 19:30 we arrived at the reception. We were hungry and wanted to order a cab or a food directly to the hotel but NOBODY was there.
Us shouting around the whole building looking for help, stuck in the middle of nowhere, alone in the whole hotel.
After screaming like crazy, finally the security guard from the road showed up…

We gave him some money and he brought us some food finally. If we are the only people in hotel, it doesn’t mean no-one should be there for us.
It’s a 5 star hotel ?! JOKE ….NO SERVIECE AT ALL.

4/10

Poor

25 Aug 2017

zazou

Pictures where better than real life

I thought it was a big hotel of the pictures but it was very small and just a few guests. the Place is Nice but not keepen that way so it looks very old and not clean. The airconditioning was not working very Well so it was still hot in the room. The bathroom was smelling like urine. When I complained he sad it was the carpet in the room but that was defenitly not that smell.