Name: NH Orio al Serio Airport
Address: Via Portico, 75, Orio Al Serio, 24050, IT

10/10

Exceptional

23 Jul 2026

Johnny

Convenient location for connecting flights

10/10

Exceptional

19 Jul 2026

Abby

We arrived in the airport at 1am so preferred to get a taxi to the hotel but seeing the walking route in daylight it was very easy. More signs after leaving the airport along the walking route may have helped.
Room was lovely and clean. Breakfast was great.

10/10

Exceptional

15 Jul 2026

Chris

Nothing at the moment.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Stanislav

.

Self

10/10

Exceptional

29 Jun 2026

Noubda

Very handy for early departures

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Karlo

Was alright - like some have mentioned, cleaning is not 100%, and the furnishings are a bit worn down

Proximity to airport is great, but if walking, takes roughly 15mins, so keep that in mind

8/10

Excellent

14 Jun 2026

Thomas

Decent hotel but is not as close to the airport as it would seem. It’s a good 20 minute walk

Self

10/10

Exceptional

14 Jun 2026

John

25 minutes walk from the baggage claim

Partner

10/10

Exceptional

13 Jun 2026

Lucyna

🙂

Family

10/10

Exceptional

12 Jun 2026

Ruben

Cómoda habitación cerca del aeropuerto pero si transferí en la noche y con mal acceso para caminar desde el aeropuerto

Partner

8/10

Excellent

11 Jun 2026

Ronan

Check in was easy, room was clean, food was nice. Only downside was it has a really small bar area with limited drinks selection

Self

10/10

Exceptional

05 Jun 2026

Herman

Friendly staff, free shuttle to airport at 4am, next to major shopping centre. Perfect for sleepover before early flight from BGY.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Amrita

The hotel was conveniently located at a ten minute walk from the Bergamo airport. The room was clean and comfortable. The airport shuttle at 4am in the morning was super convenient.

Friends

10/10

Exceptional

30 May 2026

Gonzalo

Excelente lugar para hospedarse si visitas Bergamo. Muy bien ubicado y con excelentes instalaciones. 100% recomendado.

Family

10/10

Exceptional

22 May 2026

Michael

A quick stopover, great location for both airport and the Orio Shopping centre.

Self

10/10

Exceptional

22 May 2026

Hannah

Very handy to airport. Clean spacious room.

Friends

6/10

Pleasant

21 May 2026

Graeme

pretty dissapointed with hotel, got a sandwich from the vending machine and was extremly mouldy so had to throw it away, sadly for one of my bags after i left and emailed hotel and got no response.

Friends_and_family Family

8/10

Excellent

08 May 2026

Leanne

Everything was good, I did not eat in the hotel. But room was great

10/10

Exceptional

28 Apr 2026

Eduardo A Cestafe

Excellent hotel with great rooms and connected to the shopping mall. Staff is very attentive and the location excellent for an early departure or late arrival flight

Partner

10/10

Exceptional

06 Apr 2026

Claire

Excellent reception and restaurant staff. Fabulous extra large bed and the bus transfer was also a massive benefit with a friendly driver. Would recommend if you need to be close to the airport.

Partner

10/10

Exceptional

06 Apr 2026

Stephen

Clean room

Business

10/10

Exceptional

29 Mar 2026

James

Very c0nvenient, comfortable, and great staff. I like that I was able to use the mall and walk to the airport, while being a quick ride into Bergamo.

Self

8/10

Excellent

04 Mar 2026

Mark

Really nice hotel a few minutes walk from Bergamo airport. Great location.

Friends_and_family Friends

8/10

Excellent

28 Feb 2026

Julia

Perfectly adequate airport hotel. You can walk from the airport in 12min (through the shopping mall), but with a ski bag that was tiring, so the free shuttle back to the airport was appreciated. If I had to stay again by Bergamo airport, I'd choose this hotel again.

Self

10/10

Exceptional

12 Feb 2026

Brian

Room spotless.
Good, efficient, polite staff.

Leisure Self

10/10

Exceptional

23 Jan 2026

Mark

Reception was efficient and polite. Room good size with fantastic view of airport.

Friends_and_family Family

6/10

Pleasant

11 Jan 2026

Janis

Room was cold and took a long time to warm up... Otherwise is a good place to stay in Bergamo airport. On feet 10-15 minutes to terminals.

Business

10/10

Exceptional

29 Dec 2025

Mayrita

Great location and service. Very comfortable place to stay, especially if you’re heading to the airport the next day. The $5 airport shuttle is very convenient.

Partner

10/10

Exceptional

01 Dec 2025

Christian

Was a good place to sleep for an early morning flight out of Bergamo

Partner

10/10

Exceptional

20 Nov 2025

david

Clean, spacious and modern room. Beautiful Hotel just a short walk from the airport and next to the shopping centre and restaurants

6/10

Pleasant

08 Oct 2025

Scot

Great location for airport but let down by noisy people shouting outside which could still be heard with windows shut room very warm as air conditioning had been turned off quite surprised no tea or coffee maker considering italy does some of the best coffee but free slippers! Would rather have had a kettle in room shopping centre nearby was great to pass some time

Partner

2/10

Poor

06 Oct 2025

Taisa

They charge my card twice in one night. They promised to refund it within 24 hours,but it’s been two weeks and I still haven’t received the money back

Leisure Partner

8/10

Excellent

02 Oct 2025

Jane

Great hotel within walking distance of Bergamo airport. Lovely friendly staff. Room was clean and unbelievably quiet despite being next to the airport. Huge shopping centre next door with plenty of dining options. Perfect place to stay if you have an early/late flight.

Leisure Friends

10/10

Exceptional

02 Oct 2025

James

Clean comfy stay and close enough to walk to the airport for an early flight.

Business

8/10

Excellent

29 Sep 2025

Andrew

The staff was very friendly and efficient. The breakfast was nicer than expected. However, the rooms need to be updated.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Riaan

Comfortable
Great location
Excellent

Business

8/10

Excellent

16 Sep 2025

Francesca

Just an airport hotel

Room was clean and comfortable. Restaurant was nice. A couple of things to note - whilst you can see the hotel from the airport, it’s actually a 29 min walk as you have to walk under the highway. From the hotel you have to take a shuttle bus to the airport if you want want the walk, and the hotel will charge you €5 per person, other hotels just include this as standard. The rooms also don’t have USB/USC port, only something minor but most hotels these days are set up for these. Also there is no mirror in the room, only in the bathroom, and only plugs for shavers in the bathroom, so it was a challenge to straighten hair! But overall, for a bed the night before a flight, it ticked the box

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Filomena

Great service!

Lovely stay. Good location and friendly staff!

Partner

6/10

Pleasant

17 Jul 2025

Tony

Not what I am used to from other NH Hotels.

Looks adjacent to the airport, but 15 minute walk. Rooms smells bad

Business Self

10/10

Exceptional

12 Jul 2025

Diane

We landed late into Bergamo area so chose this hotel for location. It was only a ten minute walk from the airport then 15 minute taxi to Bergamo station the next morning.

We were only there a short period of time but the staff were excellent and the room was very nice and comfortable.

Leisure Family

10/10

Exceptional

08 Jul 2025

Wendy

Great place really close to the airport

2/10

Poor

19 Jun 2025

Liz

My husband and I arrived from Milano and checked in at the property at 10:30 pm. Upon arriving in room 242 with the thermostat not functioning and set at 25 Celsius we called the front desk. They informed us that the system would be reset. What followed was a series of follies filled with frustration, awful customer service, and pathetic excuses by the staff.

After over an hour we were begrudgingly transferred to a new room 104. The thermostat was functional, but the room lacked towels, sheets, water, tea kettle...

It was well after 1a.m. and my husband and I could not believe how disappointed we had been with our choice to experience the hotel. On a couple of occasions we called down to the front desk and there was no follow up. At no time did your staff apologize for the inconveniences that we experienced and their lack of effort in resolving the matter.

I am afraid to think that this is normal or typical at this property.

Leisure Partner

8/10

Excellent

18 Jun 2025

David

The room was clean, there was a very strange smell in the room. No water offered for free in the room norm coffee making facilities.

Business

10/10

Exceptional

16 Jun 2025

Leilani

Close to airport!

Leisure Family

10/10

Exceptional

12 Jun 2025

Mariya

Close to the airport

Business_and_leisure Family

8/10

Excellent

06 Jun 2025

karen

Overnight stay prior to flight in morning
Transport to airport helpful but has extra cost
Very slow service at bar waited 30mins for staff to arrive after using call button a number of times
Room clean and comfortable

Partner

4/10

Poor

30 May 2025

Tom

Slow slow slow check in. Not very friendly.

Partner

10/10

Exceptional

29 May 2025

Dr Harpreet S

Excellent location and rooms

Business

8/10

Excellent

28 May 2025

Sylvia

Convenient and Comfortable- Arrived 1:10am and didn’t want to travel into Milan Central so late at night. Followed the hotel instructions to walk to hotel and relatively easy. Stayed again on the way back to catch an early morning flight

Leisure Partner

2/10

Poor

23 May 2025

Roei

My flight was cancelled and they wouldn't give me a refund

10/10

Exceptional

30 Apr 2025

Leanne

Highly recommended if you’re flying into Milan late or flying out early. It’s close to BGY airport, connected to a shopping mall and overall a pleasant stay. Rooms are a good size, it’s clean and tidy. The staff is also friendly, i appreciate that.

Leisure Family

10/10

Exceptional

21 Apr 2025

Zeljana

We stayed in a Junior Suite – a spacious and comfortable room, perfect for two adults and a child. The suite featured both a shower and a bathtub, and even had an exercise bike, which was a pleasant surprise. The room, like the rest of the hotel, was impeccably clean and well-maintained.

The location is extremely convenient – just under a 10-minute walk from Bergamo Airport, which makes it ideal for travelers. Despite being so close to the airport, we didn’t hear a single plane during our stay. It was wonderfully peaceful.The staff were also incredibly friendly and welcoming, which made our stay even more enjoyable.

6/10

Pleasant

21 Apr 2025

Leanne

It’s ok.

6/10

Pleasant

29 Mar 2025

Verified traveler

Good hotel if you are checking in from 6-21:00.
The hotel is next to the airport but the Access to it is restricted by dual carriageway. You have to walk 0.8 mile, part through the tunnel. Not great if you are travelling solo at night.

10/10

Exceptional

16 Mar 2025

Maria C

Just what we wanted

The hotel is so conveniently located that we as many others, were able to walk from the airoport to the hotel in a short time. The receptionist was friendly and professional and gave us very good recommendations. We had a nice dinner at their cute restaurant and booked a shuttle for the next day very early flight. The hotel is modern with a very pleasant design, and very clean. The room was spacious with a big and comfortable bed and windows to a nice courtyard. The bathroom was also very nice. The next time we are flying from Orio al Serio to any destination we will for sure book a room at the NH hotel.

Partner

8/10

Excellent

14 Mar 2025

Kirk

If i go back to Bergamo, would stay again. Decent airport hotel.

Business Self

2/10

Poor

19 Feb 2025

Bin

It‘s frozen in our room

Leisure Family

10/10

Exceptional

15 Nov 2024

Yasser Khodur

Receptionist Georgia was simply amazing. The hotel is really good, this is our second stay. Location is great. Staff are all nice and polite.

Partner

8/10

Excellent

15 Nov 2024

Augustas

The hotel is convenient for an overnight stay if you have an early flight. However, the air conditioning wasn’t working properly, so we had to open the window. Unfortunately, this let in a lot of noise and the smell of jet fuel from the street.

Leisure Family

10/10

Exceptional

07 Nov 2024

giles

My daughter stayed here for one night before her flight home. A nice clean and safe hotel located just outside the airport.

Leisure Self

10/10

Exceptional

27 Oct 2024

Deborah

Pleasant stay across from the airport, handy and convenient if flying in/out and need a stop over

Leisure Partner

10/10

Exceptional

08 Oct 2024

Enrico

The hotel is a short walk from the airport and shopping centre which is why we chose it. The staff were lovely, friend and helpful. The place was spotlessly clean and there was a restaurant menu in the reception but there were also snack choices, sandwiches and microwavable meals if you desired.

The room was very well appointed and, again, spotless with nice little extras.

The shuttle to the airport for our early flight was very helpful too.

We enjoyed our stay. And would use the hotel again without hesitation.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Fabrizio

Far from airport

Business

10/10

Exceptional

03 Oct 2024

Elizabeth

Great hotel for an early morning flight. About 10 minutes walk to the airport. Modern clean and spacious rooms. Very quiet

6/10

Pleasant

28 Sep 2024

Verified traveler

The location is very good coz it is very near to the airport and next to the Orio centre. But the aircon wasn’t working well and we had to open the window slightly to let it some cool air. But the area outside our room was very brightly lit so it wasn’t comfortable

Partner

4/10

Poor

25 Sep 2024

Andrew

Really convenient for airport, make sure you allow a bit of time to visit Orio Centre. Room was very warm, and the air-conditioning had no effect.

Leisure Partner

8/10

Excellent

18 Sep 2024

Etienne

It was a very quick stay, we basically just slept in the hotel to get our flight early in the morning.

The hotel is in a convenient location if you need to stay close to the airport and in addition to that there is a Shopping Center just on the side of the hotel.

Partner

10/10

Exceptional

10 Sep 2024

Maria

Very good facility and services.

Leisure Family

6/10

Pleasant

20 Aug 2024

Monika

It was ok. I thought the receptionist was super rude.

Business

6/10

Pleasant

18 Aug 2024

Alessandra

AC wasn’t strong enough…

Business_and_leisure Self

10/10

Exceptional

07 Aug 2024

Hilary

great staff , clean, quiet, convenient, value

10/10

Exceptional

29 Jul 2024

Adam

Excellent hotel for a stay right next to the airport. We stayed for one night in a suite which had another bed and separate area for the little one. Dinner in the restaurant was superb, easily best hotel food I've had in a very long time - typically used to it being poor and overpriced so was a nice surprise. Large variety for an excellent breakfast too, very fresh. Easy parking at only 8 euro a night. The hotel is also attached to a large shopping centre, with everything you could ever want including more dining options. Only issue was the air conditioning in the room was poor and noisy, so struggled to sleep on such a hot night. That aside, would definitely stay here again.

Leisure Family_with_children

6/10

Pleasant

28 Jul 2024

Gaia

There wasn’t air conditioning in the room…just a hole where it was supposed to be! Slept very bad as it was very hot!

Leisure Self

10/10

Exceptional

02 Jul 2024

Angus

great location, staff were very helpful

Business Family

10/10

Exceptional

27 Jun 2024

Plamen

Great place to spend a night before an early flight

Business_and_leisure Family

8/10

Excellent

08 Jun 2024

Andrew

Convenient hotel

Nice hotel convenient to airport. Aircon was poor and noisy. Room did not cool sown

Business

10/10

Exceptional

05 Jun 2024

Hendrik

Had a double booking somehow and property would not reimburse the one room.

Leisure Family

8/10

Excellent

22 May 2024

Marie

Convenient for Airport

Location was ideal as our flight arrival was 11 pm. Hotel arranged at taxi for the 6/7 minute drive, cost 30 euro. Nice clean room, comfortable bed, good check-in and breakfast had variety. Only stayed one night

Partner

10/10

Exceptional

21 May 2024

Maureen

Uber doesn’t service the hotel

Business Self

10/10

Exceptional

13 Apr 2024

Arianna

Stayed at The NH Orio as we had an early fly from Orio al Serio AirPort. We’ve been welcomed by Mattia at the reception that when above and beyond making ourselves comfortable.
Very close to the airport and the shuttle service from 4am was just what we needed. We could walk as it’s about 10 to 15 mins walk, I wouldn’t suggest it with big luggage.
The room and the hotel were spotless, especially the bathroom. Spacious and modern room we had more than we needed.
We dined at their restaurant, as we didn’t want to go elsewhere, food and service were good I would say a bit overpriced compared to the quality, as you can walk 5 minutes and get to the Shopping centre and find cheaper places for the same quality, but no regrets as was the most convenient choice for us after a long drive.
I would strongly recommend and definitely would stay there next time.

Leisure Family_with_children

10/10

Exceptional

09 Apr 2024

Craig

Great location for the Bergamo airport and a fantastic breakfast

Leisure Family

8/10

Excellent

05 Apr 2024

James

Perfect

Very pleased, stayed due to an early
Morning flight from the airport.
Staff were very polite and helpful, rooms
We’re clean and plenty of places to eat in the centre next door.

We booked the early
Morning taxi shuttle at 4am which worked
Well for us not having to carry
The bags.

If you have packed light I would just walk as it not far and very easy to make your own way.

Overall hotel was great, exactly what
We needed and the staff were very patient with two weary travellers who couldn’t speak much Italian!

Thank you all.

Partner

8/10

Excellent

03 Apr 2024

Dave

Disappointing for the price, room and bathroom pretty basic. Gym is very small and very hot. The hotel is very convenient for an early flight, 10 minute walk from the airport.

Leisure Partner

6/10

Pleasant

31 Mar 2024

Rachel

Modern convenience

Arrived by shuttle bus from Milan. Walked over to the hotel. There were lots of diversions so did take longer than planned. Receptionist very friendly. Junior suite was impressive. We had a gym stepper in our room! Bathrooms lovely. Unfortunately water wasn’t hot enough for a comfortable bath. Had meal in restaurant. Was quite expensive and meal was a little disappointing, not much choice for simpler teenage choice. Location to airport great obviously.

Friends_and_family Family

10/10

Exceptional

29 Mar 2024

Wayne

No issues. Good breakfast. Nice, clean, modern hotel across highway from airport. 10 minutes dragging bags. No shuttle from hotel after 9 pm.

Partner

10/10

Exceptional

27 Mar 2024

Yasser

Very good reception staff, great location, loved it

Partner

2/10

Poor

04 Feb 2024

Caroline

Check in was a bit off a faff, but staff seemed nice. Room very basic and not worth the price paid. They really need to do more cleaning in this place and along with this I didn’t appreciate the sheets and pillowcases having stains all over them. A shower over a bath is very old fashioned in this day and age.

Floor was sticky, not sure why but I always wore shoes when walking on the floor. There was a muggy smell in the room, which wasn’t very nice.

Internet stopped working on the last day and is very slow!
Quite a long walk around to the airport, you don’t think there will be , but it was. £100 a night for this is daylight robbery!!

Think Italy have a lower standard for what four star is. It’s okay for one night and that’s it!

Leisure Family

8/10

Excellent

28 Sep 2023

Ian

Nice hotel but surprisingly difficult to get to from airport on foot- 10 minute walk to get under the motorway

Leisure Family

10/10

Exceptional

15 Sep 2023

cristina

Very clean, nice staff

10/10

Exceptional

05 Sep 2023

Fabian

Excellent location Within walking distance from airport Very clean, comfortable with pleasant efficient staff

Leisure Partner

10/10

Exceptional

01 Sep 2023

Fabian

Very comfortable clean and convenient to airport

Leisure Partner

10/10

Exceptional

07 Jun 2023

Assaf

We spent the night after a flight (just in front of the airport) and it was pleasant, clean, nice staff and convenient. Recommended.

Leisure Partner

10/10

Exceptional

10 May 2023

Polina

Vegetarian food available in the breakfast!

10/10

Exceptional

01 May 2023

Scott

A good place to stay right next to the airport.

10/10

Exceptional

25 Feb 2023

Gianluca

Close to the airport

Leisure Partner

10/10

Exceptional

15 Feb 2023

Simon

Handy for the airport and confortable

A very handy hotel 10-15 mins walk from the airport (follow signs to OrioCenter the the hotel) and right next to the large OrioCenter shopping centre with shops, restaurants etc. Rooms are comfortable and quiet, staff helpful - easy parking right under the hotel for 5 Euros a night. Not cheap but a good option for early/late flights etc.

Friends_and_family Family

10/10

Exceptional

14 Feb 2023

Anna

Really nice and clean!

Business_and_leisure Self

6/10

Pleasant

08 Feb 2023

Laura Loredana

Expensive and disappointing

The hotel is nice, however it was very cold in the room. We have a little child and it was really distressing. We turned on the heating and on top of the fact that it wasn't heating up the room, it was very noisy. What was also disappointing was the fact that when we checked out, the receptionist asked us how was our stay, but had no reaction to our complaint. For how much we paid for one night, I would definitely say this hotel is not worth it. They just take advantage of people because they are close to the airport.

Friends_and_family Family

8/10

Excellent

31 Jan 2023

Alina

Good value for money

The hotel is very close to the Airport and to the huge shopping center. We were whole evening in the shopping center and on the morning just took the airport transfer (5 minutes drive). The room was pleasant, but smell was not good and the air condition worked weak.

Friends_and_family Family

8/10

Excellent

17 Jan 2023

Mitchell

One night stay

Bit of a walk from the airport, but acceptable. Easy check in. Room fine although bathroom a little outdated; problem with plug/drainage on bath and sink, both of which I fixed myself. Quiet night had. Good spread for breakfast, shame we didn’t have time to do it justice! Dinner was good.

Partner