Name: Winter Garden Hotel Bergamo Aeroporto
Address: Via Padergnone, 52, Grassobbio, 24050, IT

10/10

Exceptional

03 Aug 2026

Alexander

The property was amazing and the staff were so friendly. The only downside was accessing the shuttle which wasn’t easy to locate at the airport but apart from that would definitely recommend.

10/10

Exceptional

02 Aug 2026

Jennifer

The hotel was ideal for a late night flight into Bergamo airport. We had a lovely drink in the bar on arrival. The accommodation was spacious and comfortable. The choice at breakfast was amazing and it was lovely to eat outside. I highly recommend this hotel!

8/10

Excellent

29 Jul 2026

Graham

I was able to check in early, which was a great start. I arrived at Bergamo Airport just after lunch and discovered the shuttle wasn’t running, so I had to take a private taxi. Once I arrived, the hotel made a strong impression — modern, clean, good Wi‑Fi, and genuinely helpful staff. Breakfast was enjoyable and reasonably priced, and the barman was friendly and chatty. As it happened to be the day of the World Cup final, I chose to watch it from the comfort of my room.

Negatives:
As other reviewers have mentioned, the hotel is quite a walk from anything. The spa looked fantastic, but when I went to have a look, it was unmanned, and reception later told me it was closed. It would have been great to try it.

10/10

Exceptional

29 Jul 2026

Monica

Stayed two nights in different weeks. I was very pleased with the staff and the property. I will definitely return.

10/10

Exceptional

21 Jul 2026

James

This hotel is the best super chilled spa great food all around great hotel. Muy bien

10/10

Exceptional

19 Jul 2026

rachel

We intended this hotel to be a stopover but we're delighted by the lido nearby and enjoyed the surrounding area

Partner

10/10

Exceptional

17 Jul 2026

Ilaria

Great shuttle service from the airport, fabulous restaurant, amazing food and freedom staff. A wonderful experience all together!

Self

10/10

Exceptional

11 Jul 2026

Steven

We booked right after missing a flight due to delays. Staff was there to greet and help us although it was 1 am. Very nice and helpful, great communication. Room was clean and nice. Breakfast was amazing, worth it!
Definitely recommend this hotel!

Partner

8/10

Excellent

09 Jul 2026

Bartosz

Fabulous hotel,however breakfast was huge let down, served 6-10 am but at 8 o’clock half of the things was gone and nobody seems to care about restocking. Even lady on floor after asking for some bread (there was none left) brought only couple of tiny rolls.

Family_with_children

10/10

Exceptional

05 Jul 2026

Janusz

Great hotel , good location decent breakfast will stay there again

Self

10/10

Exceptional

30 Jun 2026

Nilay

Super neat and new

Family

10/10

Exceptional

30 Jun 2026

Rasa

Fantastic! The spa, the garden, the fun staff.

6/10

Pleasant

28 Jun 2026

Ivan

The hotel it's beautiful but the staff from reception let it down, the gentleman make us feel more like arriving to a precint asking us for the identification and credit card. No giving us a warm welcome. Then, he gave us the last room (disabled room i might add). But the staff from the restaurant at breakfast, they were so helpful. I hope the hotel give more training to the staff at front of the house

Partner

10/10

Exceptional

27 Jun 2026

Ozan

Very nice

Partner

8/10

Excellent

24 Jun 2026

Annalisa

Very good for a short stay near the airport

Self

10/10

Exceptional

24 Jun 2026

David

Spa was nice pool hot tub included with booking

6/10

Pleasant

22 Jun 2026

Merybelle

I put amenities 2 stars because I am disappointed that papercup for tea and coffee, no tea spoon for making tea or coffee..the location in industrial state if you a get a taxi 20-25 Euro for 4minutes drive base to the location between airport and the hotel..the hotel transport is not operated 24/7 especially if your flight is very early morning and you need to be there by airport at 4am..too expensive. But the staff are lovely, also if you order food as room service you have to pay 10 Euro for room service..for the chicken caesar salad I order cost me 14 Euro, and club sandwich with chips 12 Euro, water 3euro, small amount of milk approximately 50-100mlsmost expensive milk ever cost me 2euro😂..total amount I paid 42euros including tax for all my order for 1 night stop over.it is nice hotel but for price I won't recommend.

Partner

10/10

Exceptional

20 Jun 2026

Gareth

We had an early flight and they had prepared breakfast packs which I wasn’t expecting which were delicious

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Troy

Loved it. A very good stay. Perfect location to the airport.

Partner

8/10

Excellent

10 Jun 2026

Syeda Yasmin

Great bathroom, shower was a spa feature in itself. Spa was lovely but the outdoor bit could have been a bit cleaner, the outdoor bed had a lot of spiders and beetles. Hotel is nice, very typical airport hotel vibes.

Family

10/10

Exceptional

09 Jun 2026

Julie

Great stay
Friendly staff
Clean room
Fabulous breakfast

Partner

10/10

Exceptional

09 Jun 2026

Shaelyn

Great place to stay! Staff were fantastic and the restaurant is incredible. Our only hiccup was we booked the shuttle and it left about 15 mins later than we booked so if you’re going to use it, I’d suggest giving yourself lots of time.

Partner

10/10

Exceptional

08 Jun 2026

Haley

Excellent place to stay for one night before flying out. So clean with great amenities, even though we don’t have time to enjoy the spa it seemed very nice. Loved the restaurant on site and the early morning shuttle to the airport.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

John

Very nice hotel. Shuttle to airport was nice.

6/10

Pleasant

04 Jun 2026

Julian

Booked this as it was close to the airport and had a shuttle service. The reality is the shuttle service is unreliable and in frequent. In the end, I had to catch a taxi to the hotel from the airport which is actually very difficult because it’s such a short journey. The next day, I actually walked from the airport to the hotel. The shuttle service basically operates limited hours and only on the hour. The room was nice but the lighting system is not very user-friendly. I had two TVs in the room in a Junior suite neither of which worked. Best thing about this Hotel is the Restaurant, food was amazing and the staff were very nice in the restaurant.

Self

10/10

Exceptional

01 Jun 2026

Keith

The Hotel was lovely
The staff were great
If i had a disappointment i would have liked a more posh menu

Self

8/10

Excellent

01 Jun 2026

Don

Good food - nice Hotel Bar staff a little self occupied

Partner

10/10

Exceptional

28 May 2026

Jennifer

Very comfy beds, lovely shower and brilliant blackout curtains. Lovely breakfast with great variety of food.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Robert John

Winter Gardens Hotel Bergamo

I wish to thank the hotel and its staff for being very sympathetic and accommodating regarding my reservation. Circumstances changed my arrival time forcing me to arrive earlier than expected. I was picked up at the airport and brought to the hotel which is a 10 minute journey. After check in I went to the room which was spotlessly clean and well provided . It had both a mini refrigerator, large screen smart TV as well as coffee/tea facilities and a digital safe. The SPA was excellent (you need to pre-book this as well as the airport shuttle). The restaurant was really comfortable and the food excellent. I therefore have no hesitation in recommending this hotel to other prospective guests.

Partner

10/10

Exceptional

24 May 2026

Vasile

Close to the airport, shuttle service, clean, confortabil and convenient

Partner

10/10

Exceptional

20 May 2026

Ilona

We had one of our best Italian meals at the restaurant where the staff was extremely professional.

The staff and services at the spa were also excellent.

Our room was small but tidy and adequate. The bed was very, very comfortable and the linens lovely.

Partner

8/10

Excellent

16 May 2026

Kwok

Staff were friendly and helpful. Special thanks to Maria and Daniel at reception, who made us feel very welcomed. We were offered a free 90 minute spa and enjoyed it. We took a taxi from the airport to the hotel costing 20 euros, cheaper than what we were quoted by Uber. We managed to book the hotel shuttle back to the airport, costing 5 euros per person. Would have been better if the shuttle ran for a longer period of time instead of the very restricted time, and if the driver would help with the luggage.

Partner

10/10

Exceptional

16 May 2026

Graham

Arrived after a late flight. Only 5 mins in taxi. Lovely modern hotel with very nice rooms and nicely decorated public areas. Despite being close to the airport, there was no outside noise. Nice drink before bed, and lovely continental breakfast before heading on holiday.
Would definitely stay here again.

Partner

2/10

Poor

05 May 2026

FRANCESCA

Had a shuttle bus booked twice and both times was told it was full and had to book a taxi for 3 times the price. Reached out multiple times to staff and no response.

10/10

Exceptional

29 Apr 2026

Jason

Close to the airport with a shuttle service and great amenities.

Partner

8/10

Excellent

22 Apr 2026

Kat

Clean room and great shower.
Very nice details around hotel and staff pleasant would stay again

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Kieran

Nice room.

10/10

Exceptional

06 Apr 2026

Dragan

Breakfast was Fantastic

Family

10/10

Exceptional

05 Apr 2026

Helen

Great place for stopover - nice rooms, helpful reception & bar staff

Family

8/10

Excellent

01 Apr 2026

Luke

Good hotel for transit stay

Self

10/10

Exceptional

30 Mar 2026

Nathaelle

The room was clean and well maintained
Staff was excellent

Friends

10/10

Exceptional

22 Mar 2026

anthony c.

Very comfortable hotel

8/10

Excellent

20 Mar 2026

Jakelia

Clean room! The pool was inside the spa area and I believe you have to pay but not too sure.

Self

10/10

Exceptional

14 Mar 2026

Carrie

Wonderful staff, beautiful hotel, the best breakfast and restaurant I've ever been to. Everyone was amazing and friendly! Would love to go there again!

Business Partner

10/10

Exceptional

22 Feb 2026

AGUSTIN

Perfect place to stay near BGY airport.
Staff is very kind and friendly.
Comfortable and clean room.
Free parking.
Really recommended

Friends

10/10

Exceptional

20 Feb 2026

Joseph

Front desk staff was remarkable - kind and helpful in solving a problem with an item accidentally left in a taxi. His quick and competent actions saved the day!

Leisure Partner

10/10

Exceptional

19 Feb 2026

GINO

Room was nice! bkfst was amazing! Staff was friendly!

Partner

10/10

Exceptional

18 Feb 2026

James

Room was spotless, friendly staff, comfortable bed

Business

10/10

Exceptional

11 Feb 2026

Aisling

Incredible service, very clean, amazing breakfast

Partner

10/10

Exceptional

20 Jan 2026

Maharlika

great people, great room, great environment

Leisure Partner

10/10

Exceptional

16 Jan 2026

Filippo

Yes the Room was big and there is everything you needed. The staff were all very helpful

Self

8/10

Excellent

15 Jan 2026

Katie

nice staff

Friends_and_family Friends

10/10

Exceptional

14 Jan 2026

Wasana L

Very close to the airport.

Leisure

10/10

Exceptional

21 Dec 2025

Carolyn

Clean room. Comfortable beds. Quiet. Perfect location. We will be back.

Leisure Family

6/10

Pleasant

07 Dec 2025

Gabriela

Clean room. Accessible room so not so convenient for us. The light in bathroom was not good. Staff excellent.

Leisure Family

10/10

Exceptional

02 Nov 2025

Andrea

Clean, staff

Leisure Partner

6/10

Pleasant

19 Oct 2025

Yin Fong Winnie

I told them that the proposed upgrade room issue is not my best preference for 1 bed setting but the staff are still trying to persuade me to arrange for it. It takes quite a long time to go through the check in process. The staff are not very efficient and patience enough to answer some questions over the phone reception. The miscellaneous charges for hotel is not very clear explained when check out but the expenses deducted automatically straight away for each day. I am not feeling good and secured of my card without authorisation and my confirmation of spending during my stay. Not a professional hotel services overall.

Leisure Family

10/10

Exceptional

17 Oct 2025

Noam

the family room was big and comfortable. clean and tidy.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

Christopher

Great hotel very convenient, close to airport & shopping centre, although bathroom is abit outdated, everything was still kept clean and working

Leisure Partner

10/10

Exceptional

08 Oct 2025

John

Staff were superb, room was clean and quiet, great breakfast. Only comment is the room controls are numerous and confusing 😬

Leisure Partner

10/10

Exceptional

02 Oct 2025

Denesia Patronella

The rooms are beautiful and comfortable. Relaxing ambience. Breakfast was amazing, the meals are well presented with friendly staff. Great selection of meals to choose from, excellent quality and freshness. Staff are very polite and presented with great qualities for easy and bi lingual communication. Very pleased.

Leisure Family

10/10

Exceptional

30 Sep 2025

Isabel

The hotel is absolutely top-notch, and the staff were brilliant throughout our stay. Everyone we interacted with was friendly, polite, and genuinely helpful, which made us feel very welcome and well taken care of.

Although the spa facilities were not available during our visit, the overall experience still made it more than worth the trip. The quality of service and atmosphere really stood out.

I would definitely come back and totally recommend this place to others!

Leisure

10/10

Exceptional

29 Sep 2025

KATERINA

clean nice rooms

Partner

8/10

Excellent

27 Sep 2025

Judite

I enjoyed my stay at the hotel, however the location is not the greatest to get to and from destinations.
I spent a lot of money on transport and it was quite expensive. I can’t comment on the Spa as it was closed until the 27th September. The staff were friendly and provided good assistance.

Leisure Family

10/10

Exceptional

22 Sep 2025

carole

Excellent hotel, good restaurant and good shuttle to the airport.

Leisure Friends

10/10

Exceptional

20 Sep 2025

Rhona

Very clean hotel in great location from Airport, we checked in at 2am and it wasn’t a problem. Handy shuttle taxi to airport for only 5 euros, just remember to book in advance. Plenty busses from airport into central Milan. Recommend for late night flights into Bergamo

Leisure

10/10

Exceptional

16 Sep 2025

Joseph

Excellent quick overnight stay

Partner

6/10

Pleasant

13 Sep 2025

David

Great hotel …but!

The winter gardens is a great hotel. Handy for the airport and even better that they have a shuttle service. The Restaurant and the staff were excellent also. But…at 3am or thereabouts a bunch of lads were out in the garden, no doubt going for a flight, I think they forgot that other people are trying to get to sleep also. we had been awake since 3am for. 9.40 am flight because of them.

Friends_and_family Family

10/10

Exceptional

09 Sep 2025

liza

Lovely hotel, very close to the airport. Very clean. Lovely food and breakfast.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Ivana

Very pleasant stay and clean place

Business_and_leisure Family

10/10

Exceptional

22 Aug 2025

Deb

Great staff, very helpful, lovely hotel a taxi ride from Bergamo old town. Very close to the airport…. But no noise

Leisure

10/10

Exceptional

04 Aug 2025

John

Good location to the airport.

Leisure Family

10/10

Exceptional

03 Aug 2025

Benoit

Great place, great restaurant, room very comfortable.
Hotel should offer breakfast or coffee options after 10am.

Leisure Partner

10/10

Exceptional

30 Jul 2025

Lynne

Great hotel & staff.

What a wonderful welcome by such lovely reception staff. I arrived after 9pm and was happily still served drinks and dinner. Shuttle to airport was on time and speedy. Such a great hotel super close to the airport.

Self

4/10

Poor

28 Jul 2025

Verified traveler

10 AM checkout- avoid

10am checkout…avoid.
The only reason I booked this hotel was because we were arriving late at night.
Should have just taken a can & gone to Milan straight away.

Friends_and_family Family

4/10

Poor

22 Jul 2025

Mayte

I booked this hotel mainly for its proximity to the airport since I had an early flight the next morning. I tried to check in just one hour early and was told it would cost €50, which felt excessive since for the last 21 days of travel through Italy and multiple hotels I was never charged. Interestingly, rooms were only $15 more on Expedia, so I contacted them and they were great about helping.

This review is for the upgraded room:

The A/C barely worked. Despite calling reception and asking for it to be lowered, the lowest it got was 24°C. I woke up sweating multiple times.
The pillows were paper thin and very uncomfortable.
The photos showed amenities like shampoo, conditioner, and lotion but all I got was a shower cap and cotton swabs, so I had to dig out my own toiletries.
The bed was overly soft and lacked support.
Three small lights near the headboard shone directly onto my face, making it difficult to sleep.
Sound proof? I could hear everything.
I ordered room service and no one ever came back to collect the tray. The food was okay. At checkout, I was charged $80 for room service without an itemized bill. By my math, it should’ve been closer to $60. I booked the airport shuttle and a couple of random men joined the ride, blasting music from their phone speaker at 7 a.m. I was dropped off last. Overall, not the experience I expected for an upgraded room or a “four star” hotel. Wouldn’t recommend. I have had GREAT experiences with NH.

Business_and_leisure Self

10/10

Exceptional

21 Jul 2025

Cameron

Great clean Hotel and shuttle service to airport was easy for 5EUR PP. :)

Leisure Partner

10/10

Exceptional

09 Jul 2025

Mhairi

Excellent one night stay

We were upgraded to a suite on arrival which was very big, modern and clean.
We didn't visit the spa, which was included, so can't comment on that.
We had pasta and drinks in the outdoor cafe which was lovely.
We booked the shuttle back to the airport (for a small charge) for the next day, to get our bus to Peschiera.
The staff were very friendly and helpful.
Would definitely stay here again.

Partner

6/10

Pleasant

04 Jul 2025

Verified traveler

Nice hotel near airport with excellent dining

Great hotel close to the airport. Superb dining options at the bar and onsite restaurant. The downside of our stay was the room was too hot - we had to call the front desk multiple times to reset the environmental controls. Unfortunately, the temperature only went down a few degrees making for an uncomfortable stay.
We booked a hotel shuttle to the airport which was convenient, but we had to wait for a half hour, since they were 15 minutes late, and our instructions were to arrive 15 minutes early.
Overall, we would stay at the hotel again if we have an early flight out.

Friends_and_family Family

8/10

Excellent

02 Jul 2025

Steven

Grumpy staff but good otherwise

Grumpy reception, nice room, good breakfast, nice bar area.

10/10

Exceptional

22 Jun 2025

Verified traveler

Would recommend

Very helpful staff. The hotel is very comfortable. We had dinner in the garden and the food was excellent. It was a perfect stay to finish off our holiday in Italy.

Partner

10/10

Exceptional

20 Jun 2025

Michelle

Lovely hotel - close to airport , very nice outdoor seating area for the bar and friendly helpful staff

8/10

Excellent

11 Jun 2025

Garry

Lovely stay near airport

Lovely hotel ideal for the airport albeit a little off the beaten track.
Staff were great, accommodating and the Spa facilities were lovely to relax in. A couple of drawbacks - no shuttle service to the airport during the hours of 11:00 - 16:00 and arranged taxi by the hotel was more expensive than from the airport direct. Whilst there is an abundance of tv channels useful to have TV Apps such as Netflix & Prime.

Meals & drinks were lovely not so overly priced either.
Overall good stay.

Partner

10/10

Exceptional

09 Jun 2025

Amit

Perfect destination

Best ever experience with warm hospitality

Business

10/10

Exceptional

09 Jun 2025

Murat

Of course! Here’s the English version of the review:

⸻

I had a truly enjoyable stay at Winter Garden Hotel. The atmosphere is incredibly quiet and peaceful, making it a perfect place to relax. The rooms are spotless, with great attention to cleanliness and detail. What stood out the most was the friendly and helpful staff—everyone from the reception to the restaurant was genuinely welcoming and eager to assist.

Business_and_leisure Family_with_children

10/10

Exceptional

02 Jun 2025

Paul

Super stay in great hotel.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Eva Maria

Everything was perfect. Check-in was friendly and efficient, dinner at the snack bar was excellent. My room was clean and quiet.

Self

10/10

Exceptional

28 May 2025

veeraiah

Nice staff.Food is good clean place

Leisure Partner

10/10

Exceptional

11 May 2025

Verified traveler

Staff is very accommodating.. very clean

Friends_and_family Friends

10/10

Exceptional

15 Apr 2025

Helen

Very convenient to the airport and Bergamo
O which is a must see! Lovely hotel and Staff!

8/10

Excellent

13 Apr 2025

Miranda

Lovely hotel. Very clean, corporate feel - comfortable beds and incredibly helpful staff.

We were using it as easy access hotel for Bergamo airport, so spent very little time there other than to sleep.
It's a 3km walk to the airport (which I did alone after returning the hire car late at night - felt relatively safe - bike lane underpass to the west of the terminal then through industrial estate and south on a quiet road)
Unfortunately the shuttle was fully booked the next morning at 04.45 and 05.15 so we had to get a taxi to get to the airport by 5am (that they booked for us), but it cost €35 for the <10min journey.
Too little time to use any facilities, and too early for the breakfast that was included.

Totally did the job, but advice is book transfer at the same time you book the hotel. And if you don't have much luggage and fancy a walk is just over half an hour on foot.

Leisure Family

10/10

Exceptional

03 Apr 2025

Elina

The air conditioning was turned off, maybe because it was still spring, but I feel it was a little warm in the room. Other than that we loved the hotel.

10/10

Exceptional

24 Mar 2025

BALASUBRAMANIAM

Close to the airport. Nice room, breakfast was lovely. Very eco friendly hotel. Enjoyed our stay

Leisure Partner

10/10

Exceptional

14 Mar 2025

David

Clean, welcoming and staff was helpful

Leisure Partner