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Starhotels Cristallo Palace

Bergamo · Italy

Via Betty Ambiveri, 35, 35View location

8.4/10Excellent718 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Location7.4/107.4
Neighborhood7.0/107.0
Quality8.0/108.0
Value8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Starhotels Cristallo Palace

Located south of the old town walls, the hotel is near the cathedral, Colleoni Church, Vecchia Square, and the Fineo. It's also close to the shopping area and well-connected to public transport. The hotel offers lounges, a bar, a restaurant, a garden, garage parking, and a transfer service.

Free WiFi is available. Small to medium-sized pets are welcome but must be mentioned in the booking request; fees apply.

Read more about this hotelShow less

With a stay at Starhotels Cristallo Palace in Bergamo (Malpensata), you'll be within a 15-minute drive of Leolandia and Humanitas Gavazzeni Hospital. This family-friendly hotel is 1.1 mi (1.8 km) from Centro Congressi Giovanni XXIII and 1.3 mi (2.1 km) from Largo Porta Nuova.

Make yourself at home in one of the 90 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • An effective city/local tax rate of 7.00 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT016024A1FEWEEBSZ
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14 per person
    • Airport shuttle fee: EUR 35 per vehicle
    • Self parking fee: EUR 15 per day
    • Pet fee: EUR 30 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 30.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Humanitas Gavazzeni Hospital 1.1 km / 0.7 mi
Centro Congressi Giovanni XXIII 1.7 km / 1.1 mi
Via XX Settembre 1.9 km / 1.2 mi
Piazza Pontida 1.9 km / 1.2 mi
Largo Porta Nuova 2 km / 1.2 mi
Piazza Matteotti 2.1 km / 1.3 mi
La Chiesa di S. S. Alessandro e Vincenzo 2.2 km / 1.3 mi
Teatro Donizetti 2.3 km / 1.4 mi
Convento e Chiesa dei santi Bartolomeo e Stefano 2.3 km / 1.4 mi
Bergamo Fair Trade Center 2.3 km / 1.4 mi
Fiera Campionaria di Bergamo 2.7 km / 1.7 mi
Chiesa di San Bernardino 2.9 km / 1.8 mi
Adriano Bernareggi Museum 2.9 km / 1.8 mi
Medolago Albani Palace 2.9 km / 1.8 mi
Cinta Muraria di Bergamo 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1985
  • Number of floors (main building): 10
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 23 more facilities & services
  • Wi-fi
  • Laundry service
  • Medical service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Vegetarian meal
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM CAPACITY 3FAMILY ROOM • CAPACITY 3FAM.C3

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 21 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Starhotels Cristallo Palace

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi
    • Cot on demand
    • Hairdryer
    • Minibar
    • Safe
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSICDUS.AS-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE SINGLE USE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 19 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable4 photos

    Starhotels Cristallo Palace

    DOUBLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Hairdryer
    • Safe
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 2FAMILY ROOM • CAPACITY 2FAM.C2

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 20 m²DBT.SU
    Double or Twin SUPERIORPhoto unavailable6 photos

    Starhotels Cristallo Palace

    Double or Twin SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Minibar
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSIC • 1 Bedroom • 19 m²DUS.AS
    DOUBLE SINGLE USE CLASSICPhoto unavailable7 photos

    Starhotels Cristallo Palace

    DOUBLE SINGLE USE CLASSIC

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS

    Room amenities

    • Minibar
    • Hairdryer
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC DOUBLE BEDTWIN • CLASSIC DOUBLE BEDTWN.AS-DB

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TWIN CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CONNECTING ROOMDOUBLE • CONNECTING ROOMDBL.CM

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOMFAM.CM-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 19 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable3 photos

    Starhotels Cristallo Palace

    FAMILY ROOM STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • Minibar
    • Hairdryer
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSIC • 1 Bedroom • 20 m²DBT.AS
    Double or Twin CLASSICPhoto unavailable7 photos

    Starhotels Cristallo Palace

    Double or Twin CLASSIC

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Room amenities

    • Minibar
    • Safe
    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR WITH DOUBLE BEDTRIPLE • SUPERIOR WITH DOUBLE BEDTPL.DB-SU

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TRIPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CONNECTING ROOMRoom • CONNECTING ROOMROO.CM

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Room CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 20 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable7 photos

    Starhotels Cristallo Palace

    DOUBLE CLASSIC

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Minibar
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    SINGLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLASSIC DOUBLE BEDQUADRUPLE • CLASSIC DOUBLE BEDQUA.AS-DB

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    QUADRUPLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE QUEEN BEDTWIN • EXECUTIVE QUEEN BEDTWN.EJ-QN

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TWIN EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU-1

    Photos are not available for this room type.

    Starhotels Cristallo Palace

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Starhotels Cristallo Palace

8.4
Excellent
718 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
7.4 /10
Neighborhood
7.0 /10
Quality
8.0 /10
Value
8.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
24 Jun 2026
Julie
This was a very comfortable stay for my family of four in connecting rooms!
8/10
Excellent
23 Feb 2026
Harish
Clean room
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Jeffrey
Clean, Quiet, Excellent service and price.
No more than 30 minute walk to most areas in Bergamo.
Business
6/10
Pleasant
23 Jan 2026
Vito
Quite dated hotel
8/10
Excellent
13 Sep 2025
Lesley
Lovely check in staff, clean everything else very average
Leisure Partner
6/10
Pleasant
06 Sep 2025
Minerva
Location was convenient, that’s all.
8/10
Excellent
04 Sep 2025
Oded
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Leisure Family
10/10
Exceptional
08 Aug 2025
Kathleen

CMBYN

The room was great! Breakfast was very good and had lots of options. Staff were kind.
Friends_and_family Family
8/10
Excellent
07 Aug 2025
Leanne

Airport hotel

Conveniently near the airport.
10/10
Exceptional
03 Aug 2025
Adina
Perfect
Business
8/10
Excellent
01 Aug 2025
Victoria
I had a good time in your hotel. Thank you!
10/10
Exceptional
26 Jun 2025
Orla

Lovely, spacious rooms

We didn't spend long in this hotel as our flight was delayed and we only booked it for one night. It was a shame as the family room was excellent, so spacious and clean with two bathrooms. The beds were comfortable and there was air-con. Excellent airport hotel option, much better than we expected.
Friends_and_family Family
8/10
Excellent
24 May 2025
ahmad

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Business
4/10
Poor
17 Apr 2025
EILEEN
Hotel was chosen because of airport transfer but unfortunately this is not true, they will order a taxi for you which costs approx €20 !! 😡
Friends_and_family Friends
10/10
Exceptional
11 Apr 2025
Ibrahim
Friendly staff
10/10
Exceptional
20 Dec 2024
Guruprasad
Great location, good room conditions and most polite and helpful staff. Highly recommend
Leisure Family
10/10
Exceptional
04 Aug 2024
Gabriel
Good hotel for the price
Leisure Family
10/10
Exceptional
27 Jul 2024
Aleksandra
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Leisure Family
8/10
Excellent
10 Jul 2024
Claudio

Average for Starhotels

Near airport. Not the best Starhotels hotel i have been to.
Room was OK. Reception staff were great
Gym is terrible
Business
10/10
Exceptional
25 May 2024
Onat

Great!

Great staff & clean rooms
Self
10/10
Exceptional
21 May 2024
ANTHONY

Group travel

Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed.
Would use Star hotels again.
Friends_and_family Friends
8/10
Excellent
30 Apr 2024
Dominique

bergame

they forgot my wake-up call.
front desk staff was otherwise happening.
Friends_and_family Friends
8/10
Excellent
21 Dec 2023
Harpriet
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Leisure Family
10/10
Exceptional
05 Jun 2023
Patricia
staff was helpful and friendly
Leisure Family
10/10
Exceptional
18 Apr 2023
Verified traveler

Good location

Nice hotel for a quick stopover and an easy walk to the train station.
Friends_and_family Family
8/10
Excellent
14 Nov 2022
M Zahid

Business Trip to Bergamo

The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
Business
10/10
Exceptional
21 Sep 2019
Mark

Crystal clear

Awesome place. Close to the airport so you can see all the cool airplanes take off. Excellent for early morning flights off Bergamo.

Kind staff and great service.
Business Family
8/10
Excellent
14 Sep 2019
Joel
nice and clean hotel, good location not far from the airport and the city.
Leisure Friends
6/10
Pleasant
06 Aug 2019
Maureen

Honest but not brutal

A bit isolated - terrace was closed in August - no outside sitting areas - tea n coffee not replenished for second day and no milk provided at all. Restaurant was big n empty and prices could not compare to local offering. Don’t know how they stay in business. ll staff were helpful and professional.
Partner
10/10
Exceptional
23 Jun 2019
Verified traveler
This is one of the best property as I have stayed for 4 nights. Breakfast is good, staff speak English. Only drawback it is not close to train / bus station. From station one should walk for about 20 minutes. But the enroute is well lit and it is safety to walk. OVERALL WITH THE PROPERTY PLEASANT EXPERIENCE. HIGHLY RECOMMEND
Business Self
8/10
Excellent
09 Jun 2019
Mark

Unexpected extra night

A night needed after missing flight and having to stay an extra day. Extortionately charged EUR25 by taxi company from BGY to the hotel (10mins) so decided to walk back to BGY the following morning (20mins). So you can walk to the hotel from Bergamo airport - don't pay the taxi rates!
Would be good if the hotel could put on an airport shuttle service or have agreed discounted taxi rates. Great room and friendly staff at this hotel but couldn't see much going on in the local vicinity.
8/10
Excellent
03 Jun 2019
bryan

Not Bad At All, But One Time Only

It was a reasonable hotel stay. A bit dated lobby and corridors, but the room was nice. I also enjoyed a wonderful steak in the hotel restaurant for dinner and would come back again just for that. The area is not so close to the airport entrance and the taxi to the airport was over 30€. It’s also not close to city center, somewhat stuck in the middle.
8/10
Excellent
23 May 2019
Kenneth

Comfortable for Business

Pleasant small-ish hotel on the outskirts of Bergamo, close to the airport. A good spot to stay on a quick trip for business.
10/10
Exceptional
07 Mar 2019
Arieh
good staff. Easy self parking. Great breakfast.
Partner
4/10
Poor
12 Jan 2019
Paul

Just about palatable

Would not return no free water or tea or coffee. Bed very hard
8/10
Excellent
25 Oct 2018
Edi

Good

Hotel was clean and staff was nice , only thing was they didnt open the veranda on a nice sunny day before breakfast was over. Would have been nice to sit out and have breakfast
8/10
Excellent
21 Jul 2018
Verified traveler

This hotel is slightly far from the city center.

I had a pleasant stay at this hotel. The room is clean. Breakfast is included and it is acceptable.
10/10
Exceptional
25 Jun 2018
billy

wonderful hotel

I Stay here 4 or 5 times a year and have done for the last 15 years. when i'm working in Milan area i always use this hotel. You will get a warm friendly service and a very comfortable bed. and you can have a choice of pillows so if you don't like the one on the bed just let them know
10/10
Exceptional
05 May 2018
Viorel
Good locațion FOR The airport.
I did not understand why the receptionist Could not give me an invoice for the night I stayed.
Family
10/10
Exceptional
04 May 2018
Verified traveler
Staff eccellente nothing too much trouble
Partner
10/10
Exceptional
13 Apr 2018
Elizabeth

Very comfortable and convenient overnight stay

We chose this hotel to be near to our departure airport at Bergamot. Check-in very quick, food available at the Bar, spotlessly clean and everything you could possibly need in your room. Check out and taxi request hassle-free. Lovely surrounding view of the mountains. Breakfast buffet available to buy. We could not find any faults.
Partner
8/10
Excellent
09 Apr 2018
Miks
Hotel was great, but bed for me was not so comfy.
Partner
10/10
Exceptional
27 Mar 2018
Verified traveler
Super new hotel and very close to the airport. Perfect if you’re flying out early in the morning and want a place near the airport. Extremely clean and nice rooms. Staff were helpful.
10/10
Exceptional
24 Mar 2018
Danie

Great stay, on my layover.

Great hotel stay on my layover. The hotel is close to airport on one side and the railroad on the other side. They have shuttle to airport and I walked to the train station in 15 minutes. The hotel is modern safe clean and convenient.
10/10
Exceptional
07 Jan 2018
Vadim

Excellent hotel and therefore highly recommended

A very nice town, really good hotel in a close proximity to the airport, within a short taxi ride from the rail way station and Bergamo town centre.
Family
8/10
Excellent
23 Oct 2017
bilal
good overnight stay
Partner
10/10
Exceptional
23 Oct 2017
Mase
Overall a very good stay near to airport. Best recommended for people travelling to and from airport.
10/10
Exceptional
09 Sep 2017
Nigel
Resturant is a bit expensive but everything else is very good
Family
10/10
Exceptional
25 Aug 2017
John

Great Bergamo Airport Option

This is an excellent hotel that is quite near the Bergamo airport. One of the best things is the 24 hour desk service. Many European hotels do not have this. The room was quite comfortable and I believe this will be my go-to hotel when flying into Bergamo. The breakfast was extensive (for a European breakfast) and the overall value of the room was excellent.
Partner
10/10
Exceptional
12 Jul 2017
Sonia

walking distance to the train station

My daughter and I spent the night after traveling by plane and before taking the train to Venice. The hotel is clean and has all the amenities. We enjoyed a nice dinner at the hotel restaurant. It is very close to the train station. Service was great. I totally recommend it.
Family
8/10
Excellent
30 Jun 2017
Fay

Good price

Overnight business trip, very good price. Great location.
8/10
Excellent
19 Apr 2017
Mark

review

good matress and great food in the restaurant ......terrible wifi....could not work .......and no coffee available anywhere before 7am
10/10
Exceptional
30 Dec 2016
Vadim

Highly recommended

Excellent. What was especially good is the job done by the cleaning staff. Thanks a lot
Family
10/10
Exceptional
18 Jan 2016
Verified traveler

Happy to stay again

Great staff. Nice and normal hotel. Not a tiny room or two beds put together that you have fight from falling through and you get what it advertises, not like many other hotels in Italy. I stayed at the hotel as a base for easy exit for Bergamo (BGY) airport and it was great. Also, quick and easy taxi to train station and then an hour and a half to Lake Como. Also, the attached restaurant is great with attentive staff but if you like meat, there is a really good steakhouse across the street.
10/10
Exceptional
29 Dec 2015
Verified traveler

Great location

Stopover on a long journey, easy to find, great hotel.
2/10
Poor
03 Sep 2015
Verified traveler

avoid to book this ,

we book as family group 4 rooms ,but no good experiance as no air condition working, no staff friendly, at the end paid extra for room kids and fight, I did request expedia to step in and refund me what extra hotel took 94 euro,please avoid this hotel,say 4 start but 2 star
8/10
Excellent
10 Jun 2015
Aggie

Weekend away

I went to Bergamo just for girls weekend away. We really enjoyed the stay. The hotel was clean with a fair size rooms, good shower etc. Its shame its so far from the Cita Alta but we still enjoyed the walk up to the old tow and down to the hotel as the road was straight forward. I would recommend this hotel for its friendly staff and comfortable beds.
10/10
Exceptional
12 May 2015
billy

great friendly hotel

always use this hotel when i'm in the area. great staff always friendly and helpful staff.beds are so comfortable you won't want to get up
8/10
Excellent
03 May 2015
katy

Bad service at the breakfast room

We had a nice time ,very nice and clean hotel.
But the variety for breakfast was limited, Had to wait for the hot drinks also hardly was any variety of bread and NOT enough as the waiter said we had to wait to bake a bit more!!!!!!!!!!
As we were on time limit,we could not have a proper breakfast
6/10
Pleasant
02 Jan 2015
Laura

December 2014

Not a four star stay!

Room: Comfortable but very crowded for three paying adults. We were only offered a double plus a smaller bed. I must assume that our teenage child counted as a child at room allocation although we have payed a full rate for her.

Service: receptionist polite at check in yet not very helpful despite the lack of clientele waiting to be serve; information we were given on transportation to airport/ ordering a cab was succinct and almost prescriptive, we felt pressurized in placing an order for cab shortly after check in ( 21:00 Hours).
Bar attendant came across as rushed and bothered to provide some hot water for a hot drink,despite deserted premises. It took two separate trips back and from the room to the bar for the person to provide two half full small pots of hot water. There is no kettle/ hot drinks making facilities in the room!! It would have made a difference for an early riser who can not access the breakfast bar commencing at 07:00 am.
taxi company commanded by the hotel is a rip off: taking a significantly longer route on the motor way to drop us off: 2 Km for 16.6 Euro!!

Value for Money: No, due to added costs for transportation by cab. The hotel is not easily accessible for the person who does not know the area and /or using public transport, especially at night and on Sundays ( some buses do not run at whereas finding a ticket dispensing machine for public transportation seems impossible after 20:00.
Family
10/10
Exceptional
06 Nov 2014
Robert

Modern twist

We enjoyed our stay here. The hotel is so clean,modern and very comfortable despite a small room.We so enjoyed the breakfast and the service.So much variety to choose from for the breakfast and thanks to the reception staff member who offered us an umbrella.
Partner
8/10
Excellent
14 Oct 2014
Markus

Comfortable stay

Not far from airport, a 10-15min stroll from Citycenter. Comfortable rooms and all needed for a good nights rest.
10/10
Exceptional
19 Sep 2014
Agnieszka

Great breakfasts!

Very good hotel, surprisingly rich breakfast buffet , reasonably close to the center, exceptionally friendly staff.
Partner
8/10
Excellent
18 Sep 2014
Justblues

Short break

The hotel was very efficient. The breakfast room staff were excellent as was the breakfast choice. The maid visited everyday and did a good job. The only draw back is the area that the hotel is located in. Not much close by and a good brisk 20 minute walk to town.
Partner
10/10
Exceptional
11 Sep 2014
Happy customer

Clean rooms

Great stay good reception,clean fresh bedding daily,breakfast good,location and surrounding area lets it down
8/10
Excellent
20 Aug 2014
Verified traveler

Nice hotel

Although out of town it only took 5 mins on the bus to get to central Bergamo. Easy to find fromt he main road. Would recommend Pasta Basta round the corner for a meal!
8/10
Excellent
11 Aug 2014
Paul

Comfortable hotel.close to airport

Comfortable rooms and very convenient for Bergamo Airport. Nice restaurant.
6/10
Pleasant
17 Jul 2014
Verified traveler

Nice hotel handy for airport

Easy walk to new and old town from here. Reception v helpful. Breakfast ok coffee at breakfast just awful. Continental breakfast good.
Do not lock the bathroom door- I did and it jammed on me so I was stuck in bathroom. Fortunately was able to alert my husband who got staff up to smash the lock in. No apology afterwards mind you......
10/10
Exceptional
02 Jun 2014
Verified traveler

good service

Wonderful. Staff extremely nice.
10/10
Exceptional
29 Apr 2014
Frans

Excellent Service, Comfort and Breakfast.

I was looking for a hotel not too far from the Centre of town and also close to the Airport. Cristallo Palace fits the bill perfectly. Staff was very helpful. I found the breakfast first class: very generous indeed.
8/10
Excellent
24 Mar 2014
Naresh Chauhan
A very good hotel with really helpfull staff
8/10
Excellent
26 Feb 2014
Margaret

Good for overnight stay

Nice clean hotel that we used for overnight stay prior to early morning flight. Room a bit small for a family room as they had placed 3 single beds, no room for bags. Also room was very hot and air conditioner blows out hot air! Nice touch in morning was small breakfast bags for each of us. Approx 10 mins to airport at 15.00 euro. Excellent front desk, professional and helpful.
6/10
Pleasant
11 Oct 2013
Harri

standard hotel stay

Hotel was comfortable, but as we weren't traveling by car, distance from city centre felt a bit long. There's nice Mexican restaurant nearby, so we didn't need to get to the center anyhow.

Hotel is situated in the middle between city centre and airport, so for air travelling this suits fine
10/10
Exceptional
28 Sep 2013
Emilios

close to city central and airport

Excellent
Family
8/10
Excellent
10 Jul 2013
PC

good service

overall experience was good
10/10
Exceptional
30 Jun 2013
polomad

fantatic

i always stay here when in milan area so friendly and helpfullalthough i have been going here for ten years and i'm now almost part of the family. breakfast is to die for you wont leave hungry.
8/10
Excellent
16 Jun 2013
Verified traveler

Fine service

Everything went smoothly. The quality of service of the personnel was excellent and the room was always clean and tidy.
Family
10/10
Exceptional
14 Jun 2013
Verified traveler

Clean hotel

Linen is very clean. It is changed daily. Reception is very friendly.
10/10
Exceptional
18 Feb 2013
Verified traveler

love this hotel

always enjoy our stay here,staff professional but friendly,food fab,room clean and comfy.
Partner
4/10
Poor
01 Dec 2012
Verified traveler
Only problem with this hotel as a business location is the internet connection. It does not support VPN users & only lasts for 30 Mins before you have to reconnect with another code + password
10/10
Exceptional
13 Nov 2012
Margaret

A good hotel for comfort and quality for everyone,

I have had the good fortune to visit my Italian penfriend in Bergamo for the last 5 years and stay at the Cristallo Palace Hotel which is a four star. It is not far from the airport,and the comfort and service is second to none. I look forward to, hopefully, returning again next year.
Partner
8/10
Excellent
08 Nov 2012
colette
Rooms were spotless clean but room we were originally allocated was too small for wheelchair.Lift too small to fit sons wheelchair in.so had to use staff elevator which at times we had to wait up to 20-25 mins for it as staff used it to service rooms and he had to use it on his own as there was no room for anyone else in it which was worrying as hes only 14 and we were on the 7th floor..also the restaurant/breakfast room was not accessible and had stairs down to it so my son couldnt take breakfast.I specifically chose this hotel as it had swimming pool but said pool was closed due to renovations and we were very dissapointed.Staff were very nice but overall i was dissapointed and wont return
Family
10/10
Exceptional
05 Nov 2012
Verified traveler

great hotel

fab hotel,great staff,comfortable room
Family
6/10
Pleasant
28 Oct 2012
Verified traveler
Nothing special typical business room. Good bar. Average breakfast
10/10
Exceptional
25 Sep 2012
Verified traveler

brilliant as usual

i have used this hotel for about 10years 5/6 times a year and nothing is ever to much trouble. all the staff are very polite and always have been, breakfast is a must. rooms are always very clean and the beds are so comfortable. with a choise of 6 different pillows to suit everyone.
8/10
Excellent
19 Sep 2012
Fiona L.

Close to Airport

Good location for Airport, about 5 mins drive away, also same to Bergamo train station. Excellent staff, professional, helpful and friendly. Hotel provided a small breakfast at 4.30am! (early flight). Clean, comfortable room, bathroom was clean and more than adequate, however a couple small issues, as there was no bath mat, i nearly slipped while using the shower, and personally I would prefer a shower door to curtain. Nice bar and restaurant, for me a little pricy for what we got, though overall hotel rates were good. Would be happy to stay here again.
6/10
Pleasant
20 Aug 2012
PNilsen

Too far from Old Town

The hotel state they're situated 1,2 km from city centre. That's not directly untrue, but most visitors want to visit Old Town which means 50 minutes (hard) walk. The hotel offers free transport to city, but only morning and afternoon. 10 minute taxi ride (15 euros) to Bergamo airport. The hotel is quite nice, with good breakfast outside. We ordered a standard room, which was clean but quite small and a little bit oldfashioned.
Partner
8/10
Excellent
29 Jul 2012
Verified traveler
good airport hotel. Difficult to find though.
6/10
Pleasant
07 Jun 2012
ale2999

Nice Hotel

The hotel was very nice. The room was clean and the staff very helpful.

The only thing that I didn't like was the location. Walking into town from Hotel is not bad, however if you have heavy luggage I would suggest a taxi.
Partner
8/10
Excellent
20 Mar 2012
Martin

Coneection was a CEO / CREATIVE DIRECTOR

For me traveling to and from Bergamo airport both location and service was perfect. Nice walk to get down town after long stay in car.

The breakfast was very impressive.

Really a nice place if you are in and out in business. Not a romantic place but very practical during a shoer visit. Friendly staff giving goods service. Only problem was internet. Not easy going. /
8/10
Excellent
30 Dec 2011
BStew

Girls Night Out

The hotel was very nice. Because we booked through expedia, I believe we got a better price in being able to pay dollars insead of euros. I stayed there with my best friend in a double room for a day. Typical european beds, in the they are typically smaller, but they were not only pleasingly comfortable but as clean and white as doves. We arrived at the hotel early, about 10am and they were doing construction on the hotel that we were not aware of so it was a disturbance coming in from our flight and wanting to get some rest but they were all done by noon and from there it was a pretty good stay. Nice central location between the Midevil city and the airport. Taxi's will take you to and from the airport for 15 euro, they have a contract with the hotel BUT BEWARE if you reserve a taxi to go back, if you are not out there on time they will charge you by meter starting at 15 euro. The shopping is about a 20 minute walk and the city is another 5-10. We loved the walks, alot to see along the way. They also have drink options and a fridge in the room, and morning breakfast. Taking the brief disturbance out of the equation, I would really like to say that the hotel diserves a 4.5.
4/10
Poor
25 Dec 2011
Jimmy

Not worth the price.

No FREE internet in the room. Even in the lobby they give you 30 min! yes 30 min free voucher for using the internet.. Funny for a business type hotel .. The furniture and the room was old.

The free breakfast was complete but all the materials was bad quality.
8/10
Excellent
14 Nov 2011
Verified traveler

Cristallo Palace of Bergamo, Italy

I had two nights stay at Bergamo area. For business stay the service and hotel in general was good. Breakfast was a pleasure, and food at the restaurant was great. To develop Cristallo, I would suggest that hotel would consider having pressing irons for clothes available for quests. Laundry service paid for one shirt left me with feeling of 'what am I paying for' since the quality of ironing was not very good. Overall feeling of the stay at Bergamo, left me with good impression and I will use the hotel again, if business takes me there.
6/10
Pleasant
08 Sep 2011
Allison

Dated and Pricey.

The lobby looks something akin to a Four Seasons but when you go up to your room, you see that nothing has been updated since the 1960's. Big clunky tv that barely works, furniture that has had it's day and decor that should have disappeared decades ago.
Overall, the staff were very nice but the hotel itself, I can not recommend.
10/10
Exceptional
04 Jul 2011
Anonymous

Good service, close to the airport

Comfortable, small room. Very clean bathroom.

Shortly after checking into my room, I discovered I had left my laptop on the airplane. Within two minutes, the desk clerk had confirmed that the airport lost & found was holding my laptop for me, and had lined up a private car to take me back to the airport for a reasonable fee.

If you want to use internet anywhere but the lobby (and there for only 30 minutes), you'll have to pay.

Breakfast was outstanding.
4/10
Poor
27 Jun 2011
Verified traveler

Close to Airport - That's about it

We were only spending one night in Bergamo and based on the reviews we decided we would splurge and stay at the Starhotels Cristallo Palace. The only advantage of the hotel was the proximity to the airport though they do not offer a shuttle service. The restaraunt was pricey (EUR 7 for a pepsi and EUR 14 for a frozen pizza) and the hotel was not within reasonable walking distance to the historical center of the city. Bathroom shower was at an awkward angle and hotel room keys are antiquated and heavy.
8/10
Excellent
27 Jun 2011
Jorge

Crstallo Bergamo

good hotel
8/10
Excellent
07 Feb 2011
zhenh222

Great room and facility, good brunch buffet, isolated location, no airport shuttle

We stayed at this hotel just for the night after flying in from Istanbul near midnight. The hotel is just a couple kilometers from the Bergamo airport, taxi after midnight was about 20 Euro, which is pricey for the short drive. The clerk who answered the phone at night sounded cranky and impatient when I asked if they had airport shuttle service, \"No! Just take the taxi!\"

Our room was very comfortable and we had a restful night of sleep. The breakfast buffet on the patio was great, and the young staff's service was much friendlier.

Overall the room was a great value and good for overnight stays enroute to somewhere else, because immediate hotel vicinity had nothing to offer.
8/10
Excellent
07 Oct 2010
Paul

Crystallo Palace

Very convenient for airport but not so easy access to centre of Bergamo.
Bar is very expwensive,as is internet access to rooms.
10/10
Exceptional
10 Aug 2010
Desmond

Very accessible from the airport

Very accessible from the airport and easy to get into the city from there using your own transport or the regular public transport that is very nearby. Rooms are very clean and of good quality in both product and service. Although located near a busy road the hotel is very quiet and comfortable. An excellent buffet breakfast is available in the morning served in a wonderful terrace area. Great stop off point for either the business traveller or in our case for 2 days of a family holiday.

Location & surroundings

Starhotels Cristallo Palace
Via Betty Ambiveri, 35, 35, Bergamo, Italy

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Starhotels Cristallo Palace

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