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Hacienda Samana Bay Hotel & Residence

Samana · Dominican Republic

La Aguada, 32000View location

9.4/10Excellent432 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hacienda Samana Bay Hotel & Residence

When you stay at Hacienda Samana Bay Hotel & Residence in Samana, you'll be on the boardwalk, within a 15-minute drive of Samana Bay and Cayo Levantado. This hotel is 5. 4 mi (8. 7 km) from Cayo Levantado Beach and 20. 5 mi (33 km) from Rincon Beach.

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include wedding services and a reception hall. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Free valet parking is available onsite. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.

A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM. Make yourself at home in one of the 60 air-conditioned rooms featuring heated floors and Smart televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected.

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Conveniences include phones, as well as safes and desks.

With a stay at Hacienda Samana Bay Hotel & Residence, you'll be centrally located in Samaná, within a 5-minute walk of Samana Bay and Malecón de Samaná. This luxury hotel is 20.5 mi (33 km) from Rincon Beach and 1.2 mi (1.9 km) from Whale Museum of Samana.

Make yourself at home in one of the 60 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. 43-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Samaná? This hotel has 1152 square feet (107 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

On bay No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 72458023
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 40 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Samana Bay 0.2 km / 0.1 mi
Malecón de Samaná 0.4 km / 0.2 mi
Whale Museum of Samana 1.7 km / 1.1 mi
Playa Cayacoa 2.2 km / 1.4 mi
Playa Nandy 3.7 km / 2.3 mi
Tainopark 6.5 km / 4.1 mi
Marina Puerto Bahía 7.1 km / 4.4 mi
Samana Zipline 8.8 km / 5.5 mi
Playa Las Flechas 10 km / 6.2 mi
Playa el Valle 11.8 km / 7.3 mi
Natural Pool of El Limon 25.7 km / 16 mi
Boca el Diablo 27.9 km / 17.3 mi
Playa Grande 28.5 km / 17.7 mi
La Playita Beach 29 km / 18 mi
Aserradero Beach 30.1 km / 18.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2021
  • Total number of rooms: 69
  • Number of floors (main building): 5
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
Show 36 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Car park
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Lift access
  • Garden
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • Smoking area
  • Air conditioning in Restaurant
  • Rooftop bar: 1Extra charge
  • Conference room: 1
  • Meeting room: 1
  • Outdoor freshwater pool: 3
  • Sun loungers
  • Parasols
  • MassageExtra charge
  • Breakfast
  • À la carte dinnerExtra charge
  • Deposit on arrival
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM KING BED TWO BEDROOMSFAMILY ROOM • KING BED TWO BEDROOMS • 2 Bedrooms • 156 m²FAM.B2-KG
    FAMILY ROOM KING BED TWO BEDROOMSPhoto unavailable28 photos

    Hacienda Samana Bay Hotel & Residence

    FAMILY ROOM KING BED TWO BEDROOMS

    Room photos

    28 photos

    Room overview

    Non-smoking room
    Room size
    156 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2-KG

    Room amenities

    • Clothes Dryer: 1
    • Slippers
    • Bathrobes
    • Desk
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Housekeeping
    • Bathroom: 2
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Living room: 1
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR CAPACITY 2SUITE • SUPERIOR CAPACITY 2SUI.C2-SU

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    SUITE SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 74 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable10 photos

    Hacienda Samana Bay Hotel & Residence

    SUITE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    74 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Slippers
    • Bathrobes
    • Desk
    • Cot on demand
    • Wi-fi
    • Balcony
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
    STUDIO KING SIZE BEDPhoto unavailable47 photos

    Hacienda Samana Bay Hotel & Residence

    STUDIO KING SIZE BED

  • Double or Twin PREMIUM ONE BEDROOMDouble or Twin • PREMIUM ONE BEDROOMDBT.B1-PI

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    Double or Twin PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM ONE BEDROOMSUITE • PREMIUM ONE BEDROOMSUI.B1-PI

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    SUITE PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO OCEAN VIEW KING BEDSTUDIO • OCEAN VIEW KING BEDSTU.KG-OV

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    STUDIO OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 53 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable11 photos

    Hacienda Samana Bay Hotel & Residence

    JUNIOR SUITE STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Extra beds on demand
    • Slippers
    • Balcony
    • Housekeeping
    • Wi-fi
    • Cot on demand
    • Bathrobes
    • Desk
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM OCEAN VIEWDOUBLE • PREMIUM OCEAN VIEWDBL.OV-PI

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    DOUBLE PREMIUM OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE OCEAN VIEWSUITE • DELUXE OCEAN VIEWSUI.DX-OV

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    SUITE DELUXE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED ONE BEDROOMRoom • KING BED ONE BEDROOM • 1 Bedroom • 104 m²ROO.B1-KG
    Room KING BED ONE BEDROOMPhoto unavailable16 photos

    Hacienda Samana Bay Hotel & Residence

    Room KING BED ONE BEDROOM

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    104 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-KG

    Room amenities

    • Individually adjustable air conditioning
    • Washing machine
    • Clothes Dryer: 1
    • Dining Area
    • Housekeeping
    • Bathroom: 1
    • Shower: 1
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Shared bathroom
    • Slippers
    • Bathrobes
    • Desk
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Balcony
    • Living room: 1
    • Safe
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    DOUBLE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM ONE BEDROOMRoom • PREMIUM ONE BEDROOMROO.B1-PI

    Photos are not available for this room type.

    Hacienda Samana Bay Hotel & Residence

    Room PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hacienda Samana Bay Hotel & Residence

9.4
Excellent
432 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Rudy Alesandro
Excelente hotel, servicio y atención. Definitivamente la mejor opción en Samaná por muy lejos, y además muy conveniente. Bien ubicada, con aparcamiento techado y conector de vehículos eléctricos. El paquete todo incluido es excelente y nos encantó. Excelente el servicio en recepción, y el restaurante Caraoba. La piscinas son excepcionales y la vista es la mejor. Solo pequeños detalles como el sonido del aire acondicionado en nuestra habitación, y que se terminaron algunos productos durante nuestra estancia. Todo lo demás por encima de lo esperado.
10/10
Exceptional
06 Jul 2026
Mariselis
Very convenient, walking distance to downtown. The property is located in the main avenue therefore is a little bit noisy so if you don’t mind hearing the traffic noise, motorcycle and all that you’re going to be fine. Other than that is a nice place to stay.
Family_with_children
10/10
Exceptional
30 Jun 2026
Ana
El hotel está bien ubicado. Vistas espectaculares. El area de la piscina en 6to piso con vistas al mar excelente. Al caer el sol hacen una parrillada y se pasa un momento ameno luego de un dia de exploracion. El sabado tenian musicos animando la noche. Desayuno excelente , variado y bien presentado.
Las habitaciones amplias, le falta un poco de calidez a la suite que Estube. Las luces blancas tipo hospital no ayudan. Mejorar un poco la decoracion. Blackout tipo cortina necesario en la habitacion principal.
Friends
10/10
Exceptional
18 Jun 2026
Luis
La habitación estuvo excelente: limpia, amplia y con una vista increíble a la bahía de Samaná. El personal es muy atento, amable y cortés. Pero lo mejor fue el desayuno a la carta con varias y buenas opciones. Tiene varias piscinas en la azotea muy bien cuidadas y limpias. Recomiendo este hotel sin pensarlo dos veces y estoy seguro que volveré.
Family
8/10
Excellent
12 Jun 2026
Cynthia
The room was very clean, no complaints. The pools and the restaurant were nice as well. The hotel is closed to everything which is a plus!
Partner
10/10
Exceptional
24 May 2026
Juan
Excelente habitación, muy amigable y servicial el personal. Excelente servicio a la habitación
Partner
10/10
Exceptional
13 May 2026
JONATHAN
Great place to spend the weekend
Self
8/10
Excellent
06 May 2026
Yasmin
Good
Partner
10/10
Exceptional
01 May 2026
Antonio
Nice view and great location. I would definitely stay there again.
Friends
10/10
Exceptional
28 Apr 2026
Franklin
Clean and spacious room. Staff was super helpful and friendly! Breakfast was delicious and waiters were very attentive and remembered what we like and didn’t like every single time we had breakfast!
Friends
10/10
Exceptional
17 Apr 2026
Alberto
Excelente servicio,buen trato, todo prefecto
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Sor
Muy buena la comida, super rica.
10/10
Exceptional
25 Mar 2026
Julissa
We had an amazing time! The staff were attentive, thoughtful and kind. All our needs were met.
Partner
6/10
Pleasant
08 Mar 2026
Liria
The hotel was ok
10/10
Exceptional
07 Mar 2026
Sharyah
This hotel was truly enjoyable. The view of the bay was breathtaking.
The staff were overall great. One of the waitresses in the restaurant was not very good at her job and did not bring any of the requested items to the table during the complimentary breakfast. I requested for tea with milk, I was almost finished eating and had still not gotten it but I seen her serving other guest. Finally my fiancé got the attention of another waiter and he helped and brought it over.
The front desk staff were very friendly and super helpful and accommodating. The were kind, empathetic and took the time to problem solve when needed. I wish I would have taken the name of the front desk lady and security guard who truly helped my fiance and I. They were calm, patient and came up with a solution in no time that was safe and helpful to everyone involved. If they sees this, thank you.
My fiancé ordered food from the rooftop. The food and drinks are good but quite pricey in my opinion. Upon checkout, they accidently tried to charge us for a meal that we didnt not consume, however they did a quick investigation and did realize it was not my fiancé and I and removed it from our bill.
The roof and walls on our balcony had some holes and that made us a little concerned about the overall structure of the building but we still would sit outside and enjoy the view of the bay.
Also the rooftop was nice but there isnt enough seating (especially shaded seating or loungers)
Overall, would come back.
Partner
10/10
Exceptional
07 Mar 2026
Chadson
Outstanding value. Very modern. Great service!
10/10
Exceptional
02 Mar 2026
Sharon
Stunning
10/10
Exceptional
01 Mar 2026
Ramon
Everything was excellent
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Maria
This hotel is more than 5 stars. Room, view, service, food, pools was great. But the staff was amazing!!!! I highly recommend it.
Self
8/10
Excellent
20 Feb 2026
Solanges
Ce qui m’ a le plus impressionné, c’est la vue, les 3 piscines et bien sûr le studio junior #4401 dans l ‘édifice 4
Friends_and_family Family
10/10
Exceptional
18 Feb 2026
Cortez
Beautiful hotel, nice and clean
4/10
Poor
15 Feb 2026
Robert
I booked a room specifically with a private hot tub, paying an additional $50 per night for this amenity, only to be checked into a room without one. When I called the front desk, the manager initially told me to wait a few minutes. After an hour had passed, around 10 p.m., she informed me that while we could switch to a room with the hot tub, it wasn’t heating up. I chose to decline the move and requested to check out the following morning. So when we went to shower there was no hot water, we called the front desk again and were informed that there was a switch we had to turn on and wait for the water to heat. They forgot to tell us upon check-in. After a 20 minute wait still no hot water we just took cold showers.

The next day, the manager agreed to let us check out and refunded me for the night I wasn’t able to stay. However, when I asked for compensation to make up for the difference in price between the room we booked and the room we stayed in, I was left waiting for an answer. Unfortunately, we had to leave to avoid missing our booked excursion, and despite following up through both WhatsApp and email, I’ve yet to receive a response after a week.

I wanted to give the hotel an opportunity to make things right, but I’m extremely disappointed with the lack of communication and customer service.
Leisure Partner
10/10
Exceptional
12 Feb 2026
Marcos Jesus Alberto
Room was clean, bed and pillows super comfortable. Awesome.View. Of the bay, good size bathroom modern looking, but it doesn’t compare to the attention from all the staff members, door guards, counter personnel, house keepers and waiters are outstanding! Great location. Walking distance to all activities. Definitely recommended.
Leisure Partner
8/10
Excellent
11 Feb 2026
Chad
Staff was fantastic! Place was clean with great view.
Leisure Family
10/10
Exceptional
06 Feb 2026
Fanny
Excellent! I will definitely stay here again!
10/10
Exceptional
30 Jan 2026
Nelson
Staff very friendly and efficient, room were neat & cleaned!
Leisure Partner
10/10
Exceptional
29 Jan 2026
Lizaida
La vista ESPECTACULAR!
Business_and_leisure Partner
10/10
Exceptional
27 Jan 2026
Eric
Excellent experience
10/10
Exceptional
20 Jan 2026
Elba
Clean and comfortable. Good service from staff and beautiful pool and view to the bay. Walk in the Malecón was relaxing. Restaurant food was good and good attention
Leisure Partner
8/10
Excellent
14 Jan 2026
Dennis
The room was modern, well equiped and clean. The staff was friendly and courteous.
The requirement to wear a wristband was a total surprise, strange and a bit demeaning.
The drive to get to Samana was sketchy and challenging.
Leisure Partner
10/10
Exceptional
08 Jan 2026
Ramon
-
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Evelyn
Beautiful hotel. Clean rooms with amazing views. The staff is very attentive. Great amenities. Highly recommend this place when traveling to Samana.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Felix
Spotless, with a superb view of the bay 100% recommended.
Leisure Family_with_children
10/10
Exceptional
29 Dec 2025
Crisbel
Excellent hotel
Leisure Family
10/10
Exceptional
28 Dec 2025
Ann-Marie
Very nice hotel. Pleasant staff. Perfect location with a great view of the bay.
10/10
Exceptional
30 Nov 2025
Estelle
Friendly staff except the receptionist - welcoming to the hotel was lame
10/10
Exceptional
29 Nov 2025
Sonia
The Hotel is very clean and the food is good. and the staff are very nice
Leisure Family
10/10
Exceptional
21 Nov 2025
Mike
Amazing view and great staff
Leisure Self
8/10
Excellent
21 Nov 2025
Judith
Good
10/10
Exceptional
13 Nov 2025
Julyanna
Amazing
10/10
Exceptional
05 Nov 2025
CAMERON
Amazing hotel and the pool on the roof was the best way to end the day- especially with the bar being up there as well.
Leisure Friends
10/10
Exceptional
31 Oct 2025
Rosario
The rooms were clean and I had a great view of the marina - the welcome to the hotel was sweet with some fruit juice and the check in process was easy. The hotel's restaurant was awesome. Breakfast was included and it was a good variety. We varied and ate dinner several times and food was delicious, service was great and welcoming. I enjoyed the terrace pool area and it was spectacular for evening photos Pool depth was perfect at about 4 1/2 -5 ft deepest. It is conveniently located to restaurants and short walk to the shops .Covered Parking was perfect and appreciated and very convenient Only downside for older folks who are not use to streaming TV there was not cable channels . Overall enjoyed our stay- Highly recommend!!
Leisure Family
10/10
Exceptional
23 Oct 2025
Kathleen
Perfect
Self
10/10
Exceptional
13 Oct 2025
Antonio
It's a very elegant hotel, I think it's the best in the city. The location and the stunning views from the rooms and the pool are amazing. The service is very friendly and helpful. I intended to stay one night, but ended up staying three nights.
Leisure Friends
8/10
Excellent
09 Oct 2025
Barrington
Breakfast was delicious
10/10
Exceptional
14 Sep 2025
Eunice Green
Staff very friendly, the room excellent condition. I love it rate it 10 at a 10.
Leisure Family_with_children
10/10
Exceptional
10 Sep 2025
Alvaro
Beautiful hotel and wonderful people
Leisure Partner
10/10
Exceptional
06 Sep 2025
Almeida

Wonderful hotel

We have been to this hotel several times and we are never disappointed. Staff is always friendly and we always enjoy our stay. We will definitely return.
Partner
8/10
Excellent
07 Aug 2025
Nathalie
The property location is just incredible, and the view is absolutely breathtaking! The hotel definitely has potential, and with a few tweaks, it could be much better and take the hotel to another level. Changing the white bulb to yellow would create a better atmosphere instead of a clinical feeling. There is a lack of a trash can in the room, a sign that says \"do not disturb\", an eye in the door for security. In the shower, there is a lack of grout for the ceramic tiles. We were in the room 1309.
Business Partner
10/10
Exceptional
06 Aug 2025
Arturo
The hotel is good from top to bottom.
10/10
Exceptional
05 Aug 2025
Allende
Good
8/10
Excellent
30 Jul 2025
Mathe
Supposed receive a room upgrade, they didn't or they just ignored it. Thumb up for Mr. Rogelio in their restaurant, he corrected all the cook mistake. Watch out their prices. One shot of Hennessey V.S.O.P cost you 1,000 pesos at their rooftop bar🍸.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Elizabeth

Oasis

I went with my husband and the stay was amazing. Very relaxing and comfortable. The room was nice and the property grounds well kept and cozy. The breakfast was amazing. The best part was the attention we received from Jonel, Neil and Frai. Excellent staff! Would definitely return!
Partner
10/10
Exceptional
07 Jul 2025
Denny
Maravilloso lugar con una excelente vista de la bahía!
Friends_and_family Friends
10/10
Exceptional
06 Jul 2025
Ligeia
Best place to stay in Samana, convenient location and very nice people
Leisure Family_with_children
10/10
Exceptional
03 Jul 2025
Rafael
The staff’s people friendly attitude
Self
10/10
Exceptional
20 Jun 2025
Reginald
I had a great time, the food & staff was great thank you
Business_and_leisure Family
10/10
Exceptional
15 Jun 2025
Alejandro
It is a nice and quiet place to stay in Samana. On the rooftop, it has a beautiful infinity pools and bar. Also, the hotel itself is very clean and the staff is respectful and friendly. If you have a car, there is plenty parking available. Located by end of the malecon, it offers amazing views of the bay and you can easily walk to different places like restaurants and bars.
Leisure Partner
10/10
Exceptional
15 Jun 2025
Marina
Amazing property. Great location. Super clean and modern. Great pool with a bar on the rooftop. Very attentive customer service. Complimentary bottle of wine as a welcome gift. We’ll be returning here!
Leisure Partner
10/10
Exceptional
12 Jun 2025
Eleonora
Loved everything about it and stay often
Leisure Friends
10/10
Exceptional
12 Jun 2025
ANGEL
Excellent
Business_and_leisure Partner
10/10
Exceptional
16 May 2025
STEVEN
Staying in Hacienda Samana Bay Hotel was a great experience.
We received excellent customer service from all the staff and enjoyed our room view over looking the ocean.
Really appreciate TELVIS (Supervisor) for his kindness and professional attention to details.
Business_and_leisure Partner
6/10
Pleasant
15 May 2025
Marlo
Don’t know if I’ll stay there again
Business Self
8/10
Excellent
02 May 2025
Moiz

Beautiful place- but needs lots of improvments

This hotel is beautiful with an amazing view from the room of the bay. The staff are actually the worst. For such and expensive place they are incredibly rude and unhelpful. No help with bags or even give you a lighter. Breakfast is nice but limited options.
Partner
10/10
Exceptional
26 Apr 2025
Dialisette
Great place and the service is wonderful!
10/10
Exceptional
20 Apr 2025
Patricia
This property is absolutely amazing but I wish the it was a little more sound proof. Its on a main street that is busy well into the night.
Leisure Family
10/10
Exceptional
15 Apr 2025
cedrick
The view and location was amazing. Staff was excellent in providing good service.
Leisure Friends
8/10
Excellent
13 Apr 2025
Verified traveler

Great three day stay in salmon Bay off-season

Well located beautiful multiple pools on the roof overlooking the bay plus a lot of the rooms had balconies overlooking the bay. Very nice place but what made it where the people who try to be very helpful

Was there in off-season or not much to do but it was relaxing
Self
10/10
Exceptional
27 Mar 2025
beata
Very nice place to stay!
Leisure Partner
10/10
Exceptional
24 Mar 2025
beata
Great place for short stay.
Leisure Partner
10/10
Exceptional
23 Mar 2025
Wendys
Great Place! Nice staff!
10/10
Exceptional
18 Mar 2025
Anthony
Staff is great
Leisure
10/10
Exceptional
15 Mar 2025
Marilyn
Great location- directly across from the Malecón in samana bay. Very comfortable rooms, great views of samana bay.
Delicious breakfast and the service of staff at poolside, restaurant and front desk was excellent.
Leisure Partner
10/10
Exceptional
03 Mar 2025
Kevin
I really liked the comfort of the room. We got a lovely view of the bay!
Leisure Partner
10/10
Exceptional
02 Mar 2025
maria
I loved it
10/10
Exceptional
25 Feb 2025
Joel
The staff was very attentive, room was clean and visually appealing. The view from our balcony was amazing especially at sunset.
Business_and_leisure Partner
10/10
Exceptional
24 Feb 2025
Myron
All good
Leisure Partner
10/10
Exceptional
23 Feb 2025
Tracey
Great location, right across the street from samana bay ports. You can book a tour to go whale watching or to some beautiful beaches and all you have to do is cross the street. Breakfast is delicous, typical dominican breakfast, mangu, salami, fried cheese, but also has some waffle pancakes eggs, fresh fruit. Facility is brand new, very clean
Leisure Partner
10/10
Exceptional
21 Feb 2025
Tracey
The view of the bay
Leisure Family
10/10
Exceptional
19 Feb 2025
ELIZABETH
Front desk personal that receive me without a name tag was a pregnant lady was very rude and unprofessional also treated me the guest with no respect putting in doubt the who I was and other thing , but thankfully they other front desk girl a very polite and nice and sweet young girl was able to take care of me and my husband.
Leisure Partner
10/10
Exceptional
13 Feb 2025
Anthony
Exceptional performance from from the entire team
Leisure Self
8/10
Excellent
04 Feb 2025
Meldre
The property was very clean and staff very friendly.
Leisure Family
10/10
Exceptional
04 Feb 2025
Jacqueline
I liked the view from the balcony of the bay, the room was nice and mordern . During the night is very noisy from the young locals racing their motorcycles up and down the street infront of the hotel.
Leisure Partner
10/10
Exceptional
03 Feb 2025
Aimee
Ya es la 3ra vez que nos hospedamos aquí y cada vez ha sido mejor que la anterior.
Business_and_leisure Partner
10/10
Exceptional
01 Feb 2025
Margarita
Beautiful view of the Samana Bay Harbour. Esy access to other beaches!
10/10
Exceptional
31 Jan 2025
Mariaelena
please make sure that you do more regarding the environment like straws of carton board and bottle of waters the same, rather then plastic.
Thank you and it was great staying at your hotel.
Business_and_leisure Family
8/10
Excellent
30 Jan 2025
Percy W.
Hotel is nice but very noisy spacially during evening hours.
Leisure Friends
8/10
Excellent
29 Jan 2025
Kathleen
Place is gorgeous. Rooftop pool, and bar exceptional. Only negative the shower water was nit hot or even warm. Maybe lukewarm.
6/10
Pleasant
22 Jan 2025
Liana
This hotel is very nice - the rooms were spacious and clean. The front desk staff generally lacked interest and weren't overly friendly. The waiting staff at breakfast were excellent. The breakfast food was fantastic. The big issue here was the noisiness. The view facing the marina was fantastic but sitting out on the patio even in the evening was incredibly noisy, so noisy we usually found we had to go inside in order to have a conversation. (The noise is from the traffic and the very noisy moto-bikes that going roaring by.) The level of noise would be enough to make me not book again. This is unfortunately something the hotel can't do much about.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Sandra
Very clean hotel, the view is awesome . Very near to everything . Staff friendly and professional
Leisure Family
8/10
Excellent
18 Jan 2025
Miguel
I highly recommend this property. The view from our room was spectacular. The free breakfast was very delicious! It was a perfect location.
Leisure Family
10/10
Exceptional
07 Jan 2025
Maria
Everything was great, the place was beautiful staff very pleasant… one thing the pool ladder should be fixed can be very dangerous and there was an incident where one of the waiters danced with a guest and was fired. Apparently they aren’t allowed to dance or communicate with guest and in such a beautiful boutique hotel they should be allowed to be themselves. Dancing music is in their souls should be allowed to enjoy the great music they were playing :)
Leisure Friends
10/10
Exceptional
06 Jan 2025
Augusto
Excellent place
Leisure Partner
8/10
Excellent
03 Jan 2025
dilip
What did I like The cleanness the condition the room it was wonderful ? what I didn’t like ? The check-in was very slow it took l 45 minutes to to check in when I booked the room it come with a bottle of champagne. I didn’t receive any.
Leisure
8/10
Excellent
09 Dec 2024
Greg
Very nice place to stay. Comfortable rooms. The AC could have been more controllable. Just did not cool enough. Overall it was satisfying
Leisure Self
10/10
Exceptional
30 Nov 2024
Adolfis
Amazing Team
Family
10/10
Exceptional
30 Nov 2024
Adolfis
Staff was amazing great team.
10/10
Exceptional
17 Nov 2024
Wendys
Magnificent view of the bay area! wonderful staff!
Leisure
10/10
Exceptional
30 Oct 2024
Sandra
Very good experience
Leisure Partner
10/10
Exceptional
28 Oct 2024
jose
Great service
Leisure Family

Location & surroundings

Hacienda Samana Bay Hotel & Residence
La Aguada, 32000, Samana, Dominican Republic

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Hacienda Samana Bay Hotel & Residence

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