Name: Exe Auriense
Address: Rúa da Rábeda, 12, Ourense, 32915, ES

10/10

Exceptional

07 Jun 2026

Gloria

Parking was a little hard to find.

Self

10/10

Exceptional

10 May 2026

Diva

Very good

Partner

10/10

Exceptional

23 Feb 2026

Ricardo

Good rooms

6/10

Pleasant

07 Jun 2025

Estelle

Adequate for an overnight stay....very nosiy you can hear your neighbours talki g through the wall...not soundproofed in hallway. Dated hotel and needa a refurbishment

Partner

6/10

Pleasant

23 Aug 2024

JESUS

Good hotel but everything is very far

10/10

Exceptional

19 Jul 2024

Martha

Costumer service: excellent!

Leisure Self

6/10

Pleasant

10 May 2023

Robert

Good hotel but poor location.

The Hotel is clean comfortable and the staff helpful. The Bar us only open for 4 hours in the evening. There is no restaurant and Bar food choice was very uninspiring. The Hotel is located in the outskirts of town with very limited choice of restaurants in the vicinity. The pool looked as if had been empty for a long while. It really seems to be targeting the commercial market not leisure travellers.

Friends_and_family Friends

10/10

Exceptional

17 Oct 2022

Dania

Very good hotel not far away from city center

Partner

6/10

Pleasant

10 Dec 2019

Ed

Has free parking, but you need to take your car to the city center - is not walkable. Could clearly hear the next room guests having sex.

Leisure Family

10/10

Exceptional

24 Aug 2019

Verified traveler

The single room was quite small, but it was comfortable and nicely appointed. The exterior pool is large and lovely - you can actually do laps; it's not just for cooling off. All staff very helpful and friendly, and lots of covered parking just outside.

Business

6/10

Pleasant

07 May 2019

Jeff.C

The hotel only looks like a 4 star hotel from the outside. The room needs refurbishment as they look outdated. The staff service was very average and you don’t feel as if you’re very welcomed there. The price is good and the breakfast was quite nice. But I expect more due to its 4 stars rating

Business Friends

10/10

Exceptional

30 Apr 2019

Christine

Great stay. Given a bigger room on request. Lovely helpful staff. Good breakfast

Partner

8/10

Excellent

15 Jan 2019

oscar j.

Nice accommodation, little tact

When we went for breakfast, we were told that since there was 20 minutes till they closed that all we could get was coffee and a sweet bread since he was picking up everything else!!
It didn’t matter that we had pre paid it!!

Partner

10/10

Exceptional

31 Oct 2018

Pete

Typical European Customer service

The stay was ok. Hotel is a little old... a little below average for eurostars... Location was 10 min out of town. But the real problem was we I something at the hotel that was 100% essential to get. The staff responded quick but left me on my own to have it shipped to me, I even contacted corporate which hasn't even gotten back to me... which as I don't speak Spanish was quite the hassle... Hotels build loyalty on customer service, thats all I will say.

6/10

Pleasant

03 Oct 2018

Cris

The hotel was nice,not easy to found The rooms had thin walls you could heared other guests noise up to the wee hours of the night

2/10

Poor

08 Aug 2018

Freddy

A/C did not work, new rooms were for smokers, no cafeteria open regularly and tennis court was more like Transilvania Tennis Court...

And Expedia presented this as a 4 start hotel...

10/10

Exceptional

03 Jul 2018

Verified traveler

Very nice and clean hotel.

Family

10/10

Exceptional

14 Sep 2017

daniel

Great Hotel but not ideal location

The rooms and amenities were excellent. I enjoyed the pool and buffet. The hotel was not that close to town but has parking.

6/10

Pleasant

18 Jul 2017

Verified traveler

Not 4 Stars

Great friendly staff. Good pool. Good breakfast. However, pool hours are too short, poor soundproofing between rooms, dogs bark all night. Not 4 Stars.

Partner

10/10

Exceptional

05 Jul 2017

Verified traveler

This hotel was perfect for our one night stay whilst visiting Ourense

Partner

10/10

Exceptional

20 Sep 2016

Verified traveler

Quiet location

About 4 miles from town. Car needed. Very nice staff. Very good value hotel if advanced booking. Superb pool but closed for the season the day of our departure (sept 20). About 6 miles to the thermal spas (located on N120. The best one are the furthest one west of Ourense, under a bridge.

8/10

Excellent

29 Aug 2016

Verified traveler

Nice hotel with spacious room

Nice amenities, spacious room, and nice staffs. Breakfast is ok (no nearby restaurant is available) but not delicious. Room is nice but quite dusty. 10-15min drive to termas and old town Ourense.

8/10

Excellent

12 May 2016

Larry

Ourense

We had a room assignment in this hotel that warranted a change after the first night. Although advertised as available, the air conditioning had not been changed over for a warmer season -- since the window had to be opened to eliminate the warm stuffiness we had to listen to neighborhood dogs barking all night. There were no carpets on the floor so we also listened to high heels and closet doors overhead. Our concerns were heard, however, and without hesitation, the hotel moved us to a quieter, upgraded area of rooms the second day. Good thing because three tour buses arrived on scene and I am certain that two days lack of sleep would have had consequences in our temperament. The breakfast options included an express which was suitable for the cost and a higher cost buffet which did not have the variety warranting the cost, but it was all plentiful and decent tasting. The trip into the thermal mineral springs is well worth it although another test of driving patience when trying to locate!

Partner

8/10

Excellent

18 Aug 2015

Verified traveler

Nice and quiet hotel close to Ourense

This is my second time in this hotel. I like it because it is nice, quite and close enough to the city, if you have a car. Staff is always polite and pending of your requirements. It needs to improve its fitness facility or not offering it since it does not count with the minimum.

8/10

Excellent

03 Jan 2015

Verified traveler

great hotel value for passing through

Great

Partner

8/10

Excellent

03 Jun 2013

Aurelio

Confortable and short distance from business area

Confortable and short distance from business area

8/10

Excellent

22 Jul 2011

Paul

Great if you have a car

My girlfriend and I stayed at the hotel in June 2011. We found it to be a new, modern designed establishment with very helpful staff, some of whom could speak a little english. Our room was very nice and clean with eveything in it working. We had a very good and reasonably priced evening meal in the hotel restaurant. Surprisingly we were its only customers that evening. The only problem for us was we did not have a car and the hotel is situated up in the hills on the outskirts of Ourence. Well away from the old quarter, shops and tourist attractions. It is at the end of a bus route which ran fairly frequently, from a bus stop approx. one hundred yards from the hotel. The bus fares themselves being laughingly cheap. It did mean we had to use taxis a couple of times late in the evening, but these again were cheap by UK standards. If you have your own car this is an excellent place to stay in Ourence.

Partner

6/10

Pleasant

21 Aug 2009

LoveSpain77

A Little Disappointed

The staff was very friendly and very helpful, but everything else was disappointing. However, I've never had to stay at a hotel in Europe so maybe my expectations were too high.

The hotel's website said they had a tennis court. There was no net and the ground was in disrepair.

I went to the pool a couple of times but didn't attempt going in because there was a dirty film floating on top.

One reason I chose this hotel was because it said it had a gym. The gym was a joke. The sole treadmill didn't work. I stayed there for two weeks and could not work out.

I also had to live out of my suitcase for two weeks because there wasn't anywhere to put my clothes other than those that could be hung.

Immediately upon arriving I noticed our room did not have an iron so we requested one. We finally got one about three days later. Eventually, they removed it from my room without notice which I thought was rude.

In addition, I couldn't even share a bed with my boyfriend. We had two twin beds pushed together. If we tried to sleep next to each other, one of us would fall into the crack.

Lastly, I had read about a smoke-free policy which was important because I have asthma. Maybe our room was smoke-free but I smelled and inhaled smoke everywhere. Again, I realize this may be a European thing but then a smoke-free policy shouldn't be advertised.

My stay was very uncomfortable and very disappointing.

My only compliment is with regard to the staff. They were wonderful. They answered every question we had and helped us in any way they could. Even though this is extremely important to me, unfortunately it's not enough for me to want to stay at this hotel again.

Partner

8/10

Excellent

04 Jul 2026

Miguel

👍

8/10

Excellent

06 Jun 2026

Begoña

Muy buena experiencia lo recomiendo

Partner

10/10

Exceptional

17 May 2026

Daniel

Mi hotel de
Referencia en Ourense siempre.

Self

10/10

Exceptional

12 May 2026

Jose Antonio

Habitación limpia todo fue fenomenal.

Muy buena atención de personal

10/10

Exceptional

29 Apr 2026

Daniel

Como siempre, de lujo. Volveré seguro, es mi referencia.

10/10

Exceptional

23 Apr 2026

Marcelo

O Hotéis.com não havia confirmado minha reserva no hotel, mas a funcionária foi super atenciosa. Pediu pra eu mandar uma mensagem via app pra ela, e daí ela conseguiria as confirmações. Atenciosa, atendimento impecável. Café da manhã ótimo tb.

Self

8/10

Excellent

08 Apr 2026

Rosa Maria

Está cerrada

Partner

8/10

Excellent

02 Apr 2026

FCO

No desayune en el hotel, el Parkin bueno.

Self

4/10

Poor

26 Mar 2026

Alejandro vit

Después de más de 10 años alojandome en este hotel he tenido una mala experiencia. Ya desdé que alojan a grupos de personas ha bajado mucho el servicio. En esta ocasión no funcionaba la TV durante los dos primeros días, en el baño encontré pelos en WC, la habitación que me dieron, pequeña. Muy mal insonorizada se oía todas las conversaciones de la habitación de al lado donde se alojaban personas del grupo, ruidos de agua en el techo, en definitiva muy mala experiencia que me lleva a tomar la decisión después de tantos años a no volver a alojarme

Self

6/10

Pleasant

05 Dec 2025

Camilo

Estacionamento fácil, funcionários eficientes, pequeno almoço variado mas nao é gratuito.

Partner

10/10

Exceptional

26 Nov 2025

José Antonio

Excelente personal de recepción

Business

10/10

Exceptional

24 Nov 2025

Juan

Buenas instalaciones

Business

10/10

Exceptional

01 Nov 2025

Jonatan

La habitación estaba impecable
Cama muy cómoda

Business

10/10

Exceptional

10 Aug 2025

Uwe

Großer Pool mit Liegewiese

Das Hotel außerhalb von Ouriense (aber mit PK W verkehrsgünstig) wirkt vom Ambiente innen her wie ein Tagungshotel. Unser Zimmer hatte eine ansprechende Größe, undwar mit Kühlschrank, aber ohne Wasserkocher oder. Kaffeebereiter ausgestattet. Das Frühstück war umfassend und gut, sogar mit Pastis de Nata und frisch gepresstem Orangensaft. Das wirklich besondere am Hotel ist der ca 20 m lange und 5-6 m breite Pool, mit großer Liegewiese, Schatten unter ein paar Bäumen, und sehr freundlichem Service.

Partner

10/10

Exceptional

29 Jul 2025

José María

Cómodo y confortable.

El personal muy amable, atento y profesional. Muy cómodo para aparcar. La cama muy cómoda. Todo muy limpio. El desayuno es muy variado y de calidad.

Business Self

8/10

Excellent

29 Jul 2025

Antonio

Buena estancia

Business

10/10

Exceptional

10 Jul 2025

annie

Bon hôtel

Hôtel très calme et agréable nous avons apprécié la piscine au retour de balades

Partner

4/10

Poor

29 Jun 2025

Felix

Caro para lo que ofrece.

Habitación individual pequeña al igual que el cuarto de baño para el precio que tiene; incómodo. Muy mal insonorizado, se oye todo lo de la habitación de al lado. La cama cómoda y la cafetería y el personal bien.

Friends_and_family Friends

4/10

Poor

28 Nov 2024

ANDREA

La habitación horrible con un baño mini donde no se podía poner nada.
Un calor horroroso que no se podía regular.
La llave no funcionaba y me tenían que venir a abrir cada vez que salía.
La cama incómoda

Business

8/10

Excellent

23 Nov 2024

Paulo

OK und sauber. Friedliches Personal. Ruhig.

Leisure Partner

10/10

Exceptional

08 Oct 2024

José María

Cómodo y confortable.

El personal muy amable y atento. La cama muy confortable. Todo muy limpio. Muy comodo para aparcar.

Business Self

8/10

Excellent

03 Oct 2024

Javier

La atención y servicio en general muy bueno . Excelente .
Como recomendación diría que conviene renovarlo. Tiene aspecto muy antiguo

Business

10/10

Exceptional

19 Jul 2024

FRANCISCO

BUEN HOTEL

viaje de negocios, todo muy correcto

Business Self

6/10

Pleasant

09 Jul 2024

Verified traveler

Toca reformar

Habitación pequeña y se nota que le toca una reforma seria al hotel, sobre todo a los baños.

Self

8/10

Excellent

16 May 2024

Serge

Très bien

8/10

Excellent

21 Apr 2024

Mabel

Bonita Ourense

Muy buen hotel, muy buen servicio aunque un poco alejado del centro. Excelente de desayuno.

Partner

10/10

Exceptional

18 Apr 2024

UNILIN

Desayuno 10

Desayuno espectacular, hacia tiempo no disfrutaba tanto un desayuno. Completo y de calidad. Gracias

Business

8/10

Excellent

24 Feb 2024

RAUL

Empieza a necesitar actualización para ofrecer el servicio que se espere en un 4 estrellas.

10/10

Exceptional

21 Jan 2024

José María

Muy buena ubicación.

Personal muy amabel, atento y profesional.

Business Self

8/10

Excellent

29 Nov 2023

Pedro

El entorno y el selencio

Business Partner

8/10

Excellent

01 Oct 2023

MARIA CONSUELO

Las camas muy cómodas!

8/10

Excellent

06 Sep 2023

Marcos

Habitación cómoda (básica).
Lo que menos me gustó es que la habitación diera a un patio interior.

Business Self

8/10

Excellent

17 Mar 2023

yessica

Mejorable

Leisure Partner

6/10

Pleasant

23 Feb 2023

iñigo

Un poco viejo y sin remodelar. Habitualmente tranquilo y con parking gratuito. La gente de recepcion, encantadora

Business

2/10

Poor

26 Sep 2022

Verified traveler

Mal insonorizado

Muy mala insonorizacion, tanto paredes como baños, se escucha todo, lo que no permite el sueño, a ciertas horas el riudo de la cadena del baño la ducha o la tv de alado arriba o cerca , poca variedad en lo referente al buffet solo habia huevos revueltos ambos dias. Mal iluminado para llegar y la entrada, no esta en ourense capital, sino bastante mas de 5km afuera del centro. Deberian repasar las juntas del baño con moho y negras no dan nada de buena imagen.

Partner

8/10

Excellent

02 Sep 2022

Paula

Comodo pero con falta de cafetería

El personal bien agradable, las habitaciones poco insonorizadas, se escuchaba tanto los de un lado como de otro y pasillo, los huéspedes de al lado con unos niños muy ruidosos, la cafetería estaba cerrada, por lo llegamos tarde al desayuno y no pudimos tomarnos ni un café a las 10 de la mañana, tuvimos que salir del hotel al pueblo, los cristales de la ventana sucios y no había llovido, no había gorro de ducha solo jabón gel champú y crema cuerpo, el baño bien pero comenzaba ya su deterioro de lavabo y bañera, la habitación con camas cómodas,pudimos disfrutar de la piscina y nos salió bien de precio al ser una oferta pero para 4 estrellas con su precio real no esta..

Partner

8/10

Excellent

16 Aug 2022

jose manuel

La habitación era cómoda amplia y limpia lo único en contra es el estado exterior de el hotel le falta algo de mantenimiento

Friends_and_family Family

2/10

Poor

15 Aug 2022

Jesus

Le sobran estrellas .se notan los años del hotel .necesita una actualización de as istalaciones . La cama para cambiar .el desayuno para el precio . Con bolleria de la mala teniendo un horno a 100 metros de distancia . Lo único bueno la atención del personal .nada recomendable .hay hostales mejores

Partner

10/10

Exceptional

17 Jul 2022

Pascal

Très bien

Conforme à la description, beaux espaces chambre vaste et agréable literie de qualité...calme ...mais difficile à trouver !

Partner

10/10

Exceptional

15 Jul 2022

José María

Cómodo y confortable.

Personal muy atento y amable. Muy confortable.

Business Self

10/10

Exceptional

10 Jul 2022

Tino

Un poco de limpieza necesita

Leisure Partner

10/10

Exceptional

13 May 2022

Rene

Excelente desayuno.
Poco llejos del centro

Business_and_leisure

2/10

Poor

15 Apr 2022

Jing

很糟糕的体验，不会再去了

以前每次去ourense都会住这里，但这次的体验很不愉快，主要因为两件事：
1. 前台弄错房卡，造成我正在房间里的时候，有不认识的房客打开房门，造成惊吓。
2. 房间里有小飞虫，不知道是不是床垫也有螨虫，住宿期间身上被咬了各种小疙瘩，奇痒无比。

Friends_and_family Family

8/10

Excellent

12 Oct 2021

José María

Viaje

Cómodo, tranquilo y excelente relación calidad precio

Partner

10/10

Exceptional

02 Sep 2021

Fernando

He pasado dos noches con desayuno y la experiencia ha sido totalmente satisfactoria.

Partner

10/10

Exceptional

10 Aug 2021

Lionel

Trés bon hotel

Trés bel hotel, prestations excellentes, vaut largement le prix, le meilleur hotel que nous ayons lors de notre road trip espagne.

Partner

6/10

Pleasant

19 Jul 2021

Jesus Enrique

Nicht die beste Option am Ort.

Hotelzimmer (Suite) zwar recht gross, aber sehr in die Jahre gekommen, so wie das gesammte Hotel. Es liegt ziemlich ausserhalb von Ourense, daher nicht ratsam für Gäste ohne Auto.

Business

4/10

Poor

03 Jul 2021

Mário

1 star ,4 * is a joke

Arriving at the hotel by car i was immediately surprised with the 1st image of the hotel ,looks wasted and in need of repairs. At the reception the recepcionist on dutie was not very welcoming and the room she lodged me seemed like i was in a prison , very very small located in the inside of the hotel that is designed as a square and my view was the wasll of the hotel ,terrible. So i ask if there is another available room, unfortunately due to Covid 19 many hotels are half full ,and she looks to the other lady next to her and treats me with contempt and say “give him 415”
415 was what you can see in the pictures , the walls were full of scribbles but i mean full , very dirty look , this was suppose to be a 4 star hotel , furniture wasted ,seemed more like a 15 euro gueshouse and even those dont have wall like this . Very small window also. Uppon arrival i asked for the pool that i had seen and i was informed that the pool is closed. Pool was one of the reasons i had choosen the hotel ,to have a swim and relax ,although it seemed ok it was closed ,this information should be advertised in the hotels page so that people could choose if they want to book or not ,not just being informed uppon arrival that the pool is closed.
Although the hotel is located in a very nice area ,the hotel tennis courts are tottally wasted and one of the 2 parkings also.
Last ,excellent breakfast but not welcoming staff ,Ac freezing , not even a smile or a word of welcome. Not coming back…

Self

10/10

Exceptional

18 Feb 2021

Rubén

Silencio a 10 minutos de Ourense

Las habitaciones contiguas estaban precintadas por protocolo COVID-19. La nevera del minibar estaba enchufada para guardar la compra. En recepción nos comentaron qué restaurantes les servían allí. El trato de recepción fue inmejorable, 10 de 10

Partner

4/10

Poor

06 Feb 2021

Jose Ramón

Problemas agua

Cambie tres veces de habitación pues cuando llueve tienen los canalones sin mantenimiento y cae sobre la ventana haciendo un ruido que no deja dormir.

La calefacción es insuficiente, realmente es aire acondicionado, se pasa frio en las habitaciones exteriores

En la pagina del hotel, da la opción de reserva para fumadores pero no es cierto.

Business

8/10

Excellent

04 Sep 2020

Gwenael

Hôtel Auriense

Séjour professionnel, très concentré sur l’hygiène très appréciable en ce moment étant donné la situation

Business Self

4/10

Poor

22 Aug 2020

sven

ad bed

Verry hard bed !!!

Friends_and_family Family

4/10

Poor

21 Aug 2020

sven

Tio hard bed

Hotel was great but the bed in my room was very hard, so bad i could not sleep. They did nothing to solve the situation, just said it is like this al’ are the same, not correct, checked the room if my collegue and there was ok. Checked out 1 day early!

Business

8/10

Excellent

27 Feb 2020

Xosé M.

Óptima relación calidad precio

Buenas instalaciones y servicio excelente

Self

8/10

Excellent

19 Feb 2020

Verified traveler

Das Frühstücksbuffet ist super. Auch das Personal ist freundlich und das Hotel ist sehr schön. Leider ist es etwas ringhörig und laut am Morgen.

Friends_and_family Family

10/10

Exceptional

14 Feb 2020

Manuel

Estancia cómoda y agradable.

Estancia cómoda y agradable. El hotel retirado del centro de la ciudad pero es el único inconveniente el resto muy bien.

Partner

6/10

Pleasant

04 Feb 2020

Verified traveler

Can do better

Great hotel as it’s next to my working business place but in term of confort is not at the expectation, needs to be renewed and bit

Business

10/10

Exceptional

20 Jan 2020

Verified traveler

Un lujo cerca de Ourense

Hotel de lujo con un buen precio cerca de Ourense (<5km).
En sus habitaciones apenas se escuchan ruidos de otra habitaciones aledañas. Su aparcamiento gratuíto cuenta con plazas cubiertas

Friends_and_family Family

10/10

Exceptional

09 Dec 2019

Verified traveler

Me gustó mucho la habitación, lo que no me gustó fue la ubicación

Leisure Self

6/10

Pleasant

08 Dec 2019

ERIC

Bon séjour

Salle de bain petite sans emplacement pour ces affaires personnels
Chambre mal insonorisée
Lit confortable avec beaucoup d’oreillers
Le personnel parle français

Business

8/10

Excellent

06 Dec 2019

Verified traveler

Deco de l’hôtel a rafraîchir.
Baignoire très rayée et salle de bain minuscule.
Lit confortable et très pratique voyageant en voiture car parking gratuit.

Business Self

4/10

Poor

21 Oct 2019

Marco Antonio

Hotel no, discoteca

Hotel con poca ocupación. La habitación que nos tocó, liliputiense, un lado de la cama a 10 centímetros de la pared (no había dos mesillas como en las fotos...). El hotel tiene discoteca, y del sábado al domingo, imposible descansar hasta que cerró, portazos, música que se escuchaba ... en fin nunca máis...

Partner

4/10

Poor

18 Aug 2019

Juan Jose

Nunca Máis

El entorno es fantástico. Te gusta cuando llegas. El personal muy amable y profesional, hacen más de lo que pueden con los medios que tienen. Me explico.
Las habitaciones dobles, muy muy pequeña y la cama de 135cm, no te puedes mover. La cama con nórdico, muy incómoda, máxime cuando el aire acondicionado no funciona correctamente. El baño pequeño, las toallas muy buenas.
El desayuno correcto, si bien el comedor se queda bastante pequeño en la hora punta.
Por la noche quisimos tomar algo en la cafetería. Que has dicho, el lugar muy incómodo, tiene cuatro mesas pequeñas y varios sofás, cuando pedimos, al único camarero, un simple sándwich nos dice que tendríamos que esperar por lo menos 3/4 de hora. Nos fuimos.
En fin una pena. Este hotel, para mi, no tiene los servicios de un 4 estrellas.
Visto todo esto, el precio me parece excesivo. Lo siento

Friends

6/10

Pleasant

05 Aug 2019

juanmanuel

hotel en las afueras de la ciudad, si no tienes coche es imposible que cojas este hotel, habitaciones amplias y buen desayuno, pero un poco de arreglo no le vendria nada mal

6/10

Pleasant

14 Jul 2019

Javier

Hotel OK, pero no funciona A/C

No funciona el Aire acondicionado correctamente. Pasamos mucho calor.

Family

10/10

Exceptional

06 Jul 2019

Javier

Muy buena atención

Family

8/10

Excellent

20 May 2019

Verified traveler

Staff was very efficient and nice. Breakfast was great with a variety of items. Bed was confortable. Amenities of quality. A little far from the center.

Leisure Self

10/10

Exceptional

28 Apr 2019

Josr

Lugar tranquilo, excelente ubicación personal muy amable

Leisure Partner

8/10

Excellent

31 Mar 2019

Verified traveler

Cama cómoda y cercano al lugar de trabajo. El wifi no va muy bien.