Emotions Juan Dolio By Hodelpa

Dominican Republic , Juan Dolio
Juan Dolio, Autovia Del Este Blvd De Juan Dolio, Juan Dolio
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100 reviews shown

6/10

Pleasant

27 Mar 2026

Felicia

The bar was stoked and the air-conditioning was very cold. I had to turn off and get a blanket.
Most of the staff are not people or service friendly.
A few that stood out were Ana in the buffet, Alejandro in the timeshare area, Elias that took us over to the timeshare, the young lady that served us in the "reserved"outside timeshare bar area.
Our daughter was ill 2/2 water contamination and was limited on what she could eat as she was bedridden.There was minimal help in getting food to her from the folks in charge. Room service was not available on several occasions to bring food to her. Our VIP status meant nothing.

Family

10/10

Exceptional

19 Mar 2026

Christie Lynn

Great vacation-loved the beach, pool & food!

Friends

8/10

Excellent

18 Mar 2026

Jason Shawn

Clean well kept property. Lots of beach and pool chairs, easy to find shade at the beach, not so much at the pools. Buffet was enjoyable, with decent selection. A la Carter restaurants were also enjoyable, tried the Dominican fusion and Mexican… delicious!

8/10

Excellent

15 Mar 2026

LaVance

Room wasn’t up to date no heat for night time and and toilet was messed up and WiFi and safe wasn’t working

4/10

Poor

14 Mar 2026

Connor Henry

The pictures do not match the real experience at all I’m pretty sure they are stock images. Only good thing is the staff were all nice but we did not even complete our stay due to the quality.

Partner

8/10

Excellent

03 Mar 2026

Lynnette

Comfortable rooms, lovely grounds/property, friendly staff, good food

Family

4/10

Poor

02 Mar 2026

Amber Hunt Patrice

Well where should I start.. welcoming was good until we got to the room! What a disappointment.. not what it shows ! Motel 6 is more like it ! Refrigerator was broken then went to call them and phone didn’t work. No tv remote .. AC was great .. but ceiling leaked over the toilet when it was on .. Not all pools are accessible.. Building 4 has an adult pool for them only .. all pools close at 5 . We stayed in building 8.. I think it’s for the discounted rooms from other websites.. this building looked different from the others.. The night time beach bar staff was excellent! They are open 24 hours.. The food was ok.. Not bad not good.. Alcohol below budget.. coffee house not everything is free.. Shower head broke on 4th day. I wouldn’t recommend but if you do Elite club ! And also don’t take the welcome gift .. it’s like a time share slot you have to do and is a waist of time !!90 min to 2 hours.The Bach was nice swim able.. but vendors bother you.. and also there are cats in the buffet while you eat .. and dogs on the beach ..

Family

10/10

Exceptional

02 Mar 2026

MARK

Staff was very friendly and helpful.

8/10

Excellent

01 Mar 2026

Sheldon

We had a leak on the ceiling in the bathroom. It was dripping into the sink and on the sink all day and night. The room phone was not working. We contacted hotel staff by What’s App and in person. The drip was not fixed. Our friends who stayed in a different room had the same problem.

Friends

10/10

Exceptional

27 Feb 2026

Tim

The grounds and restaurants. Specially the Mexican food and staff for our reservation time. Front desk claims upgraded however did have a balcony view on the parking lot gar was disappointing.

8/10

Excellent

27 Feb 2026

Indhira

The room was great for my children and I. The only problem was the toilet. We had a continuos issue with the toilet not flushing. Also, it was super hard to get reservations in the restaurants.

Family_with_children

8/10

Excellent

26 Feb 2026

Oleg

All good. Like it.

6/10

Pleasant

25 Feb 2026

Emely

Food wasn't that good

Partner

8/10

Excellent

25 Feb 2026

Delvis

Yes

Family_with_children

4/10

Poor

22 Feb 2026

Deyanira

Great cleaning personal, entertainment was great Dominican show of the night. Horrible check in, waited to long. Room were available after 5pm. Showers ban in 2 of 3 rooms. Water spread all over. I requested the 3 rooms to be together and I got the three room in opposite and different floor. It was a nightmare.

Family

10/10

Exceptional

22 Feb 2026

Jamar

Perfect

Self

6/10

Pleasant

21 Feb 2026

Vanessa

Something else i felt that the food in the buffet needed to taste better. Instead of waiting to be served coffee i think there should be a self service option where people can make their own tea and coffee.

Family_with_children

8/10

Excellent

21 Feb 2026

Joshua

The room was pretty nice and the staff was very welcoming. It’s more of an older vibe environment.
Would definitely recommend if you just want to kick back but not really a true turn up area

Family

2/10

Poor

19 Feb 2026

Kevin

I got to the hotel at about 1:30pm at which time i was told that no rooms were ready and i have to wait till 3:00pm
after returning to get a room, there was a hotel staff working on the lock, room was not ready and given a different room.
This room now had a clogged shower, over flowing and water running into the room like a pool. I was told by the staff that it was my fault for not placing a towel to block the water.
no accountability on hotel just reflection.
Restaurant food was limited and simply horrible.
I would never recommend or go back there ever again.

Family_with_children

10/10

Exceptional

17 Feb 2026

Tisha

Staff were really nice and very accommodating

Self

6/10

Pleasant

17 Feb 2026

Monique

Rooms can be cleaner, resort is ok and definitely reflects price. Staff is friendly.

Family

10/10

Exceptional

17 Feb 2026

Ivelisse

Excellent

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Alida Omayra

Servicio muy excelente de parte de los empleados, en el servicio de cuadro teléfonico Karla me ayudó demasiado, excelente empleada. La comida y bebida muy buena. Loca de regresar.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Shea

Our stay was incredible. The beach was clean and the staff all work so hard. A few people in particular we loved to see everyday. The restaurants were all great. Buffet was always the last option which was always a hit or miss. A few themed nights were good. The gift shop is well enough stocked and we had to make a few emergency stops there. The drinks were strong and did the job, good service as well. First time in Dominican, was an absolute pleasure. We also booked saona island experience/all day excursion through the resort and was 10/10 (pretty touristy though). The landscapers work very hard and plants looks healthy and lush. Beautiful property

Leisure Partner

10/10

Exceptional

09 Feb 2026

Jose

The room was really clean and spacious, the pools were big and deep and the water was clean (and didn't smell like chlorine, wich is a bonus), the food and drinks could have been better, but what took the cake was the staff! The customer service was amazing, they made sure we were always comfortable and had everything we needed, they were so funny and understandable, they made my week! Already planning to come back on october with more family members!

Leisure Family

8/10

Excellent

29 Jan 2026

Jayden

Our cleaning lady for building 5 was very friendly and always helpful when needed. The staff in general were positive and friendly and the beach was beautiful.

Leisure Partner

4/10

Poor

25 Jan 2026

Helena

Staff, cleaning, everything

Leisure Friends

10/10

Exceptional

24 Jan 2026

Lisette

Absolutely awesome! Great hospitality good food, great drinks, room were nice and clean beautiful resort.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Eva

Rooms are clean and stocked with may amenities. The spa is nice. On a scale from 1 to 10 i give the staff a 1,00%

Leisure Friends

2/10

Poor

22 Jan 2026

Elena Nikolova

Doesn't deserves the price. All bad experience started with the check in. We paid for ocean view room and was "upgradeed" to a room facing a wall. Pools was cold. Food was bad, one of the kids get sick. Almost impossible to book a restaurant and cooking there was bad too.
Worst experience ever. Room also wi bathroom problems. Will never return to this hotel and not recommend for anyone.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Timothy

ELIAS is spectacular!!

Partner

10/10

Exceptional

17 Jan 2026

Shenice

Amazing

Leisure Family_with_children

10/10

Exceptional

15 Jan 2026

Dr Shmuel

Very clean! Very healthy food !!! Excellent hospitality!

Partner

10/10

Exceptional

13 Jan 2026

melanie

Excellent

4/10

Poor

13 Jan 2026

Eduard

The light turns off

6/10

Pleasant

12 Jan 2026

Tahiri

esperaba mas

8/10

Excellent

12 Jan 2026

Christine

The staff was the key! Everyone here was so nice. The food was good and the grounds themselves were beautiful. The inclusive bar was a bit deceiving because there didn't seem to be much available but it was okay.

Leisure Family

2/10

Poor

11 Jan 2026

Maria Luisa

Horrible hotel, full of mosquitoes, the electricity goes out frequently, classist attitude, the staff speaks rudely to customers when they try to complain. I'm covered in rashes here.

Leisure Family

10/10

Exceptional

07 Jan 2026

Luis

Great place to stay, will definitely be coming back.

10/10

Exceptional

06 Jan 2026

Avetis

We had an amazing time with our family. The beach was perfect, the staff treated us with exceptional kindness, and the Italian restaurant was outstanding. The food was delicious, the service was excellent, and the atmosphere was wonderful. We will definitely return!

Family

8/10

Excellent

26 Dec 2025

crister

The staff is great! Delicious food. The room was average

Leisure Family

2/10

Poor

26 Dec 2025

Felipe

We found hairs in the bed

Business Self

10/10

Exceptional

25 Dec 2025

Luis

Great service

2/10

Poor

17 Dec 2025

Yean

terrible understanding customers

10/10

Exceptional

16 Dec 2025

reinaldo

The bar yess beautiful miss katia eselent bartender rafel the best eselent i will back room clients eselent good job

4/10

Poor

13 Dec 2025

Lydia M

I lost an entire morning in a sales presentation for elite vacation packages. We were invited under the promise of a ‘gift for our children,’ but it ended up being a sales pitch. This felt dishonest and negatively impacted our vacation experience. Also, we were offered an à la carte dinner. We arrived late to the dinner, which I understand was our responsibility. However, no effort was made to help us or offer an alternative option or another reservation. That situation made me feel very frustrated. Overall, the service was just okay.

Leisure Family_with_children

6/10

Pleasant

12 Dec 2025

Lourdes

the place was good, food was ok too, some of the staff were very nice but others seems very busy when asked for help, in overall we did had good time the only issue was the service at the buffet.

Leisure Family_with_children

10/10

Exceptional

12 Dec 2025

Daniel

Room was clean, staff was outstanding, especially Edward at doorman/bellman and Carolina, the banquet/wedding coordinator who did an outstanding job, not only with the wedding we attended, but with putting together the private dinner on the night prior to the wedding. The wait and bar staff were outstanding and attentive. The food and drink were better than I expected.

Business_and_leisure Family

10/10

Exceptional

08 Dec 2025

Hector

Excellent

Leisure Partner

2/10

Poor

08 Dec 2025

Kevin

How about everything was disappointing ? The place was overcrowded, the weren't enough employees. Waiting lines for everything, bar, check in, reservation for restaurants, snacks.... the only good thing about this hotel was the coffe bar. The bar had cheap alcohol, the piña coladas werent coladas... like I've never seen a hotel be so cheap, they charge you for smoothies, and international beers.... honestly I would not recommend it.

If you are looking to visit a hotel all inclusive, and you aren't able to get to Punta Cana. I would suggest you visit Costa Coral in Juan Dolio, much nicer , better quality food and drinks, more activities.

Family

10/10

Exceptional

05 Dec 2025

Jennifer

Staff was amazing

Leisure Family

10/10

Exceptional

04 Dec 2025

Nelsy

The beach the restaurant food guest service

Leisure

10/10

Exceptional

02 Dec 2025

Yvette

Great family resort with enterntainment and on the beach.
Very attentitive staff, clean and restaurants. Beautiful cultural experience. I felt safe and at home. Went to a well organized excursion to Saona Island with food and open bar. Unforgettable experience!!

Different experience, 17 years ago. Now I can say Dominican Republic made it up with me. GRACIAS! Can't wait to go back! :)

Leisure Family

10/10

Exceptional

01 Dec 2025

Jesus

Everything was right but should have a premium package for drinks. Even in the Milwakee bar you have to buy a bottle. Should sell premium drinks.

10/10

Exceptional

29 Nov 2025

KIMBERLY

vacation was amazing

Leisure Family

10/10

Exceptional

29 Nov 2025

Blanca

great Hospitality in this hotel and staff was amazing

Leisure Family

8/10

Excellent

24 Nov 2025

Basilis

Está bien para ser económico cerca de la ciudad

Business_and_leisure Family

4/10

Poor

24 Nov 2025

Daniel

yes.

Partner

6/10

Pleasant

24 Nov 2025

Diamilet

The property was okay overall. We had the swim up pool room and it looks way better in pictures. The pool was extremely cold and dirty. Zero maintenance we barely had hot water to shower. The jacuzzi was cold with bubbles. Honestly the best thing there is the coffee shop and the staff who are so nice. But everything else is average and would not recommend. Too many locals which takes away from the quality. Not what I expected for an all inclusive.

Leisure Partner

10/10

Exceptional

21 Nov 2025

John

Room good. Staff friendly.

10/10

Exceptional

17 Nov 2025

Mayra

10115

8/10

Excellent

17 Nov 2025

Génesis

Muy buen lugar, excelente ubicación, buen acceso y el personal es excelente. Super amables y dedicados en lo que hacen. El ambiente es muy familiar, realmente se puede pasar un buen rato para descansar y desconectarse.

Leisure Family

8/10

Excellent

09 Nov 2025

Luz

The bar was okay, I didn’t use the spa. I don’t know why they put me away from the group that I formed. Everybody was in the same place. I was not allowed to visit them. All of them used a black cord and mine was purple.

Leisure

8/10

Excellent

09 Nov 2025

Veronica

The bar staff were great especially at the essential section as well as Toni at the adults main pool bar

Leisure Partner

10/10

Exceptional

07 Nov 2025

Rose

Yes

Leisure Partner

4/10

Poor

03 Nov 2025

DHARMENDRA

Food recycled too many times, half of the trays would be empty. Towels removed anytime and not replaced until asked for. Premium drinks not available though mentioned in brochure. Not a good experience.

Leisure Family

8/10

Excellent

02 Nov 2025

Ulric

Staff very friendly

Leisure Family

10/10

Exceptional

01 Nov 2025

George

The staff and amenities were amazing. Rooms were great!!! I was in the adults only section closer to everthing and my friends had a private pool with their room. The service was incredible and really made me feel comfortable. I will come back!!!

Leisure Friends

4/10

Poor

27 Oct 2025

William

They only serve local brands, very poor maintained property .

Leisure Partner

10/10

Exceptional

27 Oct 2025

GLENDA

MUY LINDO EL LUGAR BUEN SERVICIO TODO LIMPIO Y LA COMIDA MUY BUENA !!!!

6/10

Pleasant

24 Oct 2025

Laura

It was ok for one night

Leisure Family

10/10

Exceptional

13 Oct 2025

wendy

I was very impressed. The service was great, the location is perfect.

Leisure Self

8/10

Excellent

07 Oct 2025

Andrey

I recently stayed at this all-inclusive resort, and while it had some positives, there were a few drawbacks worth mentioning.

The food quality was decent, but not exceptional—average at best. The wine was fine, nothing too special, but it did the job. The staff were fantastic, always helpful, polite, and ready to assist whenever needed. However, the salespeople on-site were a bit too annoying

On the bright side, the resort itself is beautiful and very clean. The surroundings are well-maintained, and it’s clear they take pride in the upkeep of the facilities. However, it’s essentially in the middle of nowhere.

The beach had a lot of seaweed when I visited, but that’s not the hotel’s fault—it’s just nature at work. However, it did impact the overall beach experience a little.

All in all, it’s a solid choice if you’re looking for a quiet, relaxing stay with helpful staff, but just keep in mind the remote location.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Gladys Carolina

Loved the place! The bartenders were amazing!

6/10

Pleasant

06 Oct 2025

Claire

Everything was rusty in the bathroom and sink. The housekeeper enters the room without knocking. Only receives 1 bath towel no wash clothes.

8/10

Excellent

26 Sep 2025

Khaled

Clean room

Friends_and_family Family

4/10

Poor

08 Sep 2025

Modesto

The pool was dirty
The food was average
The beverage terrible, the open bar with worse drink ever
Someone shasing us to make us to listen a timeshare meeting and asking for the ID and credit card even when I said no they keeping asking for it
The DJ at the club was very unfriendly
The air-conditioned in the room wasn't working properly I was sweating all night

Leisure Family

8/10

Excellent

03 Sep 2025

Anna R

Weekend reunión

The hotel was very nice I got the room with the pool in the back
The pool could had been in better condition and cleaned othe then that food and service good

Partner

8/10

Excellent

29 Aug 2025

Alfredo

The check in was not that well orgainized.

Leisure Family

10/10

Exceptional

29 Aug 2025

J Asdrubal

The access road to the facility was blocked by construction, which prevented us from wasting much time. Everything else was excellent.

Leisure Family

4/10

Poor

25 Aug 2025

MING TAO

Al llegar, no había parqueo, tuvimos que dar una vuelta para entrar por la salida del hotel; luego metemos en una fila que nos duró una hora y más para terminar el check-in, y cuando entramos a la habitación como a las 4 de la tarde, escuchamos un ruido fuerte que sale de la caja de breaker, llamamos a reportar y vino una persona de mantenimiento para revisar, dijo que se dañó algo y regresara con la pieza, así esperamos hasta casi 9 de la noche que no podemos descansar, tuvimos que ir a la recepción para reclamar nuevamente, y finalmente nos informaron que no se encontraba la pieza y nos cambiaron a otra habitación. Lo peor es, la piscina que pertenezca a la habitación SWIM OUT de esa categoría estaba sucia ....

Leisure Family

2/10

Poor

24 Aug 2025

Anthony

In my opinion, the resort was OK. I don’t wanna be a person that holds everything to high standards but when you pay $1000 or more, you should get a very good service and not be lied to make people run around often you to give you gifts and welcome gift and you never receive nothing The clean. I stated I stood there for four days. The room only got clean once I only got room service once very bad service not a lot of food choices not a lot of food choices. My recommendation is not to go there my opinion been there once. Never going back again.

Business_and_leisure Family

10/10

Exceptional

23 Aug 2025

Aracelis

Excellent service and attention from the staff. Everybody was nice Erica and Eddy in the Buffett very attentive and the lady in the bar in the back also. I don’t like that people selling timesheet are harassing

6/10

Pleasant

20 Aug 2025

milly

The staff was excellent. Everyone was very friendly and made me feel at home. Check-in was easy and the person that checked us in was very accommodating. The room was outdated and had minor issues, however they tried to fixed the issue immediately.

Leisure Partner

6/10

Pleasant

19 Aug 2025

FRANKLYN

Great, nice and friendly staff

Leisure Self

8/10

Excellent

19 Aug 2025

Luz N

I liked it because it was very rhe place was clean quiet and the staff were very friendly and helpful

Leisure Partner

2/10

Poor

18 Aug 2025

antonio

1. When I arrived at the hotel around 2:30pm I was told I couldn’t check in unless I pay $10 for adults and $5 for children or just wait at the lobby till 3pm for check in. Then reservations for la carte restaurant had to be done at 8pm. When you go to the office to do the reservation for the restaurant the line is pretty long. The best restaurant they had was the Mexican & the Dominican restaurant very good food.The buffet is very small not a lot of food. The quality of the food is not that great. also not enough staff in the buffet. The shows they have are not that great they are very boring.once it’s 2am there’s no water running they shut it off. They should change management, they need to hire more people.the hotel is pretty, but I won’t stay there again.

Leisure Family

10/10

Exceptional

17 Aug 2025

Nayely

En general me gustó la estadía en el hotel

Leisure Partner

10/10

Exceptional

15 Aug 2025

Lourdes M.

Perfect ubication!

Leisure Family

2/10

Poor

02 Aug 2025

Miriam

Cada vez que buscabamos de comer no habia nada, piscina sucia, baño de habitacion usado al momento de check in. Tragos sabian a puro syrup. Mas de una hora para que contestaran room service y 2 horas de espera para que llevaran la comida. Nos fuimos la noche antes

Business_and_leisure Family

4/10

Poor

02 Aug 2025

Alejandro

El año pasado estuvimos en este hotel y era muy bueno la calidad del servicio a bajado un 70% poco personal para mucha gente

Leisure Family

8/10

Excellent

30 Jul 2025

Brenda L

nice staff

Leisure Friends

10/10

Exceptional

28 Jul 2025

MELVA ALEXA

Perfect experience in that hotel . The restaurants are excellent . The attention is super good. security. Good taxi drivers. In the VIP, Ruth Katia. And Mr. Cesar, General Manager, super excellent, the entire team. All perfect.

Leisure Family

10/10

Exceptional

27 Jul 2025

VICTOR

The only thing is that they should put motors in the pools so that the water stays cleaner since the filters are always turned off.

8/10

Excellent

24 Jul 2025

Marlene

Pasamos 2 noches. Nos encantó. Era nuestra segunda visita. Todo muy limpio, comida variada, amplias habitaciones y excelente servicio al huésped por todo el personal del Hotel.
Aunque marqué mi estadía excelente, aquí algunos detalles que entiendo podrían tomar en cuenta para mejorar: cuando servían el café nunca ponen cucharitas para moverlo, siempre tuve que pedirlas. En el área de buffet no ponen cucharas, no entendí por qué pero no es parte del arreglo de la mesa. Desorganización en el check in, larga espera, llegamos con mucha antelación y completamos los formularios del protocolo mientras llegaban las 3:00 p.m. hora del check in. Nos acercamos y nos dijeron que nos llamarían por los nombres. Espera y más espera. Atendían otras personas que llegaron en ese momento, grupos de personas que no habían sido llamadas y les hacían el check in. Me acerqué de nuevo al front desk y le digo que tenemos rato esperando ser llamados que qué pasaba pues atendían personas que acababan de llega al hotel antes que a nosotros. Así me atendieron. En el check in 3 estrellas solamente. 5 estrellas para las instalaciones y 02 estrellas para el show nocturno, muy pobre. 05 estrellas para las atenciones del personal al huésped

Leisure Family

2/10

Poor

22 Jul 2025

Lehys

I honestly never complain about anything and I never do reviews for anything however if this review can help at least one person not waste their money then I’m ok with it. I’m Dominican but I live in the U.S and I decided to stay here with my family and spent over 1k for 4 nights which is a decent price for a “good” resort and this resort is FAR from being good. Their food is TERRIBLE, nothing tastes decent. On top of that we saw a cockroach walking around the food in their snack bar by the beach which had burgers, French fries etc (food tastes disgusting by the way and uncooked) . The beach is dirty we even found broken glass in the sand. They have a kids club and both times I tried to go during their alleged open hours it was closed. I honestly would not recommend it at all.

Family

6/10

Pleasant

21 Jul 2025

Cesar

Overall it was ok . I invited a friend to go and they had a terrible experience with their room. Their toilet was clogged and no service after complaining. Never again

Leisure Friends

10/10

Exceptional

19 Jul 2025

Manuel

Great place for couples and family!

4/10

Poor

16 Jul 2025

Gabriela

The food was terrible! Bland, cold and the buffet has very limited options. Low quality food. The room we stayed in had such a horrible smell we had to switch rooms. Everything seemed deteriorated and unkept. Burn holes in sheets, toilet seat stained and scratched, pillows deformed and hard. Nightly entertainment was boring and forced. The guests were all locals and this made the stay feel less like somewhere I wanted to be. Apparently the resort has been through several management changes and deteriorates more each year. Lets not forget the constant harassment from elite collection. From the moment you arrive until they finally get you to sit for a 90 minute speech about joining their timeshare “VIP” program. They will wait for you outside your room and pressure you all with the promise of free gifts (beach bag, and T shirts) insisting on being heard taking up time of your precious vacation. The bar has horrible low quality drinks, frozen drinks that never seem to be frozen and mostly flat sodas. All pools had dirty cloudy water. Overall I would not recommend this resort to anyone that wants to have a good time and enjoy good eats. I would not even recommend a day pass. Take your money and go elsewhere!!!

4/10

Poor

07 Jul 2025

Rosalind

Unfortunately, I was disappointed with certain aspects of the facilities. The cleanliness of the pool did not meet my expectations, and I observed leaks in the rooms of my building. Additionally, the food at the buffet lacked flavor, which was surprising given the culinary reputation of resorts in the Dominican Republic.

During check-in, I encountered an issue where the front desk staff insisted that I pay an additional resort fee of $300 ($150 per adult), which was not mentioned on my invoice. When I inquired about this fee, the staff member consulted with a colleague and ultimately informed me that the payment was not necessary. This confusion set a negative tone for my trip. While I did not pay this fee, one member of my group did initially pay it but later received a refund upon realizing that the rest of us had not been charged.

Furthermore, I felt somewhat uncomfortable during my stay due to the presence of a significant number of local guests, which created an uneasy atmosphere for my family and friends. While we made the best of our trip and fortunately did not experience any incidents, it still affected our overall comfort.

I appreciate your attention to these matters and hope that my feedback will help improve the experience for future guests.

Leisure Family_with_children