Name: Goldmine Lodge
Address: 42268 Moonridge Rd, Big Bear Lake, 92315, US

2/10

Poor

03 Aug 2026

Terri

Unfortunately, my experience at Goldmine Lodge in Big Bear Lake was very disappointing.

The first issue is that there is no staff member on-site. The check-in process consists of calling someone who could literally be anywhere in the world. I was then asked to text photos of my driver's license and credit card, complete additional paperwork, and send photos of the completed forms before I could finally receive the code to access my room. The entire process felt unnecessarily complicated, impersonal, and not particularly reassuring from a privacy standpoint.

Once I arrived, I was equally disappointed by the condition of the property. The cleanliness was below expectations, and the overall appearance did not justify the nightly rate being charged. The property seemed neglected and lacked the level of care I would expect from a lodging establishment.

Overall, I would not recommend staying at Goldmine Lodge unless it's truly your last resort—no pun intended. There are far better accommodations in the Big Bear area that offer a more welcoming experience, better service, and a cleaner environment for the price.

4/10

Poor

26 Jul 2026

Fabio

Not worth the money. Should’ve spent $20 and stayed at a decent place. The toiled didn’t flush, the room has all windows closed with 3 cheap fans spinning the hot stuffy air inside the room. Couldn’t even sleep so weird the place felt. All the decoration was crooked and or out of place. Just terrible. If it was $70/night it’s be good, but at $180, I’ll never come back.

4/10

Poor

05 Jul 2026

Steven

I hate to give such a bad review. My family began staying at the Goldmine Lodge in the early 1990s, so it had some nostalgic value. This weekend was the first time since 2007, and the property is really run-down. The wall heater didn't work, and the BBQs were rusted out and unusable. Most of the switches didn't work, and the kitchen window was broken.

Partner

10/10

Exceptional

28 Jun 2026

Zeb

We had a short stay, but the room exceeded our expectations. It was comfortable and clean and provided restful sleep.

Partner

10/10

Exceptional

27 Jun 2026

Brian

Nice rooms, friendly staff. Great location

Family_with_children

10/10

Exceptional

26 Jun 2026

Celia

This is a quaint stay that has everything you need. I was happily surprised at how well equipped the kitchen was. The location is incredibly close to popular trails and attractions we could walk or reach anything we needed within a 5 minute car ride. Special shout out to property manager David, he was incredibly attentive and helpful.

Family_with_children

6/10

Pleasant

22 Jun 2026

robert

The rooms were clean but could be updated. The walls are very thin so you can hear the neighbors in the next room. The staff were very friendly. If you are looking for an affordable room I would recommend this place. It’s not fancy but it was good for the trip.

4/10

Poor

22 Jun 2026

James

The room smelled like a smoke and was unbearable. We notified the front desk and he hands me a can air freshener to cover up the smell. I was in disbelief by this resolution. We requested a refund or cancellation and he offered another room at their partner hotel. It was better, but not by much. The surrounding areas around the hotel were cluttered and not clean. I would not recommend this place.

Family_with_children

10/10

Exceptional

22 Jun 2026

Edwin

Clean

Self

8/10

Excellent

15 Jun 2026

Leonard

Manager was very nice and helpful. We Stayed in the family room. It was big enough for 5 of us and had a private yard. Enjoyed our stay and would come back.

10/10

Exceptional

14 Jun 2026

Robert

The property and staff was awesome . Thankyou so much will visit agsin

Self

10/10

Exceptional

25 May 2026

Matthew

They upgraded us to one of the nicer sweets that had a full kitchen, a living room, a dining room, and a bed with a separate bathroom, all for well under $200 a night.

You can use the amenities at both of their properties, they have a heated pool at one of them.

Rooms were great, the only thing I would ask for would be a king size bed, because the biggest beds that were available were Queens.

We brought a Roku stick and hung out in the room for quite some time, cuz they had a nice couch too.

9/10 because no king available but it was memorial Day weekend, so you can't really beat that.

Partner

4/10

Poor

18 May 2026

Ryan

There is no way this place is a 7.8 rating - it is straight out of the 70s, nothing is clean, carpets are disguisting, a coating of dust on everything in the place, lights didn't work, door code panels don't work, bathtub not clean.

Self

4/10

Poor

12 May 2026

Bryan

Some parts didn’t feel clean, and I found a note from a guest from February on the floor besides the bed.

Self

10/10

Exceptional

10 May 2026

Noe

Friendly staff they let me used their bbq grill

Self

10/10

Exceptional

07 May 2026

Vea

All good

8/10

Excellent

13 Apr 2026

Linda

Room was clean and spacious and perfect for my needs this trip

Self

4/10

Poor

02 Mar 2026

Maria

It wasn't clean.

Family_with_children

10/10

Exceptional

18 Jan 2026

Justin

Room was spacious and clean. Hotel employees were welcoming and helpful. Overall we had a great stay and would definitely book again.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Zuly

The property is pet friendly but has carpet which can be a problem for people with allergies that don’t have pets! ! Be aware!

Leisure Family_with_children

8/10

Excellent

27 Dec 2025

Marlette

Room was clean, easy check in, bed was comfortable.

Leisure Pet

6/10

Pleasant

23 Dec 2025

Mary Lee

We had no pets. The suite was tight for 4 people, with the sofa bed uncomfortable and limited access to the bathroom for those sleeping there. Many appliances were nonfunctional because of a non-working plug at the coffee/microwave station. Even with a working plug, the toaster did not work. THe toilet seat was stiff to manipulate. That said the other bed was comfortable, the heat was excellent as was the working fireplace and TV, and it was a great value for our family.

Friends_and_family Family

4/10

Poor

23 Dec 2025

Amanda

Staff not on site, paper thin walls is an understatement. A belligerent screaming guy below us, tried switching rooms however damage had been done. My kids were terrified from the screaming of the other guest and ruined our vacation to where we packed up and left a day early. Doing everything in their power to not refund anything. I tried leaving a longer review but I’ll have to do that on Yelp for the full story. Save your money and sanity, book somewhere else and READ ALL REVIEWS!

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Jason

Everything was awesome

Partner

10/10

Exceptional

02 Dec 2025

Emmanuel

It was better than I expected amazingly beautiful the staff was really nice the suit was awesome

Friends_and_family Family

4/10

Poor

30 Nov 2025

Michelle

Staff at check in was great, room was very clean, great location....but the mattresses were ridiculous. They are old, hard springs! What a shame to have a great location and good staff and owmers who wont put a decent bed in a hotel
!

Business Partner

8/10

Excellent

29 Nov 2025

Jenny

It was a pretty decent experience for our first time and for a quick getaway for the holiday. Actually, it was great for the price last minute booking. Near lots of great restaurant options. Hot water worked well with great water pressure. Overall, great experience!

6/10

Pleasant

13 Oct 2025

Francesco

Was clean , bad need renovation immediately

Leisure

10/10

Exceptional

10 Oct 2025

Felicia

Sunny was very accommodating. The place was very clean, the bed was comfortable and the surroundings were beautiful. Would stay there again!

Leisure Friends

10/10

Exceptional

06 Oct 2025

Mark

Property was located convenient to many of the attractions in big bear. Room was simple but clean nicely decorated everything worked.

Leisure

10/10

Exceptional

06 Sep 2025

teresita

Small and safe place to stay. The place is not fancy but the room was clean, bed comfortable and good size for one night as a couple. Has a nice place outside to have some time in nature. Quiet place to relax. I would come back if you need something affordable just to sleep in after long walks runs and be around the city.

Leisure Partner

8/10

Excellent

06 Sep 2025

Loran

Cute but noisy.

Tucked in off the roadway, it was a cute little place. Noisy still, not sure what was making noise all night upstairs. Beds were short, I’m 5’11” and my feet hung off the bed with my head against the headboard.

Business

10/10

Exceptional

17 Aug 2025

Verified traveler

Overall, my trip was wonderful. Great service, clean and comfortable. The one thing there is no air conditioning. They do provide a fan which worked well. I would have liked to open the window however there was no screen and the mosquitos were terrible. Would definitely return.

Business

8/10

Excellent

29 Jul 2025

Steve

Covers the basics well

Last minute booking, and I wasn't expecting anything grand, but I liked the place. Quiet, clean, and the bed was comfortable. I'm a pretty simple guy, so it worked well for my needs. The price was excellent, and for people that don't plan to spend a lot of time in their room, this would be the one to choose. It's Big Bear, who hangs inside?

Self

4/10

Poor

16 Jul 2025

Kenneth

Our room smelled so badly that we had to go to the grocery store for room deodorizer, the carpet was stiff like it had been shampooed and not cleaned correctly, there were cobwebs and dust on the baseboards. there was nearly no parking and when we checked in we had to go to a secondary location to do so, and checked ourselves out via phone call.

Leisure Family

10/10

Exceptional

21 Jun 2025

Ricardo

Everything was great

Business_and_leisure Self

2/10

Poor

18 May 2025

Nazanin

These rooms were extremely dirty and there was extreme dust sitting on everything. Sheets were smelly and it was obvious they have not been washed. It’s worse experience with cabins and I will never go back. I wasted my money. The floor was not vacuumed or mopped. There were huge amounts of dust on everything table, couch, tv, it was horrible.

Leisure Friends

2/10

Poor

30 Apr 2025

Benjamin

I would not recommend staying here. Every establishment I've interacted with in this town is hiker friendly. Not this one. They want $20 to check in early. We're hiking thru on the PCT and have nowhere to go or put our packs. Do we just sat outside until someone showed up. That's correct, no one is even here until check in time. And as far as I could tell, we were the only ones staying here. One partial roll of toilet paper. Shampoo but no soap in shower. Fun.
But the worst was at 9 am the morning of check out. The guy just opens our door. Check out is 10. He closes it, then opens it again. We say, \"hello?\"
He closes the door again and knocks. We go to the door and he's holding his phone telling us what time it is. We tell him check out is 10. He leaves and we close the door.

Leisure Family

8/10

Excellent

13 Apr 2025

Georgianna

Affordable and convenient

Perfect for a last minute over night stay. Reasonable price. Clearly NOT a non smoking room. Clean towels and sheets.

Partner

6/10

Pleasant

30 Mar 2025

Verified traveler

Functional but gross room

The beds functioned as soft, horizontal surfaces on which we could sleep. The carpet was old and pretty gross, the sink was broken and there was an old lime someone left on the window sill. We didn't even bother using the shower because nobody wanted to take their socks off while inside the room.

Friends_and_family Family

2/10

Poor

23 Mar 2025

Reymavil

Lack of customer service and not much amenities given

8/10

Excellent

21 Mar 2025

Maria P

It’s good but expensive

Leisure Family

10/10

Exceptional

13 Mar 2025

Fabio

Great. Will be back!

10/10

Exceptional

02 Mar 2025

Ernesto

I like how quiet and peaceful it is.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Daileen

Cozy and unique

Leisure Partner

8/10

Excellent

22 Feb 2025

Desiree

Close to Snow Summit. Parking available.
Nice get away, quiet and safe

Leisure Partner

6/10

Pleasant

19 Feb 2025

Charles

Propert need repair

4/10

Poor

02 Feb 2025

Dmitriy

The hotel had a few positives—clean sheets and decent beds—but overall, my experience was disappointing. The biggest issue was the dustiness; the room felt like it hadn't been thoroughly cleaned in a long time. The equipment is very outdated, and the heater may not even work, as I couldn’t get it to turn on.

The walls are paper-thin, making it hard to sleep due to noise from neighboring rooms and we are talking about hearing toilets flashing and people walking. Parking is limited, and to make things worse, I was woken up at 10 PM and told to move my car to \"no parking\" spot—something that was apparently allowed but no one told us that at check in.

Between the lack of upkeep, noise, and parking frustrations, I wouldn't stay here again though proximity to the lifts is favorable.

Family

2/10

Poor

01 Feb 2025

Jennifer

Gave our room away so when we arrived at 9 pm we had no where to stay. They wanted to book us a room at the local hostel which I hear has bed bugs and is dirty. Make sure you arrive early or you may not have a room.

6/10

Pleasant

26 Jan 2025

Jalina

Love the stay but power kept going out maybe twice by I have a newborn so was not ideal. Other than that loved the experience.

10/10

Exceptional

31 Dec 2024

Scott

The stafff very nicce and its a greeeat lil hotel jn a very good location

Business_and_leisure Family

6/10

Pleasant

18 Dec 2024

Tamara

They don't clean their rooms well. There was something streaming down the wall from the bathroom light switch. The mirror wasn't cleaned. They really need to wipe all of their walls. They do not dust at all. The chair in the room had stains on it. They have carpet, but they may need a better vacuum or it may be time to shampoo the carpet(although it wasn't visibly dirty). The coffee pot wasn't clean. The sad part, is that it's a really nice place, just dirty.

Leisure Partner

10/10

Exceptional

30 Nov 2024

Brian

The staff was extremely helpful & helped check in even after the allotted time. Thank you so much great service!

Leisure Family

6/10

Pleasant

31 Oct 2024

Mihai

n/a

2/10

Poor

14 Oct 2024

Trina

Horrible check in experience. Was told room was ready, went to hotel. No one there to check us in. Was told will be there in 15 mins never showed. Had to pick up keys from a different hotel. 5 teenagers behind lobby counter. Mildew banana side of bed. Sheets not washed.

Leisure

2/10

Poor

13 Oct 2024

Frédéric

P

10/10

Exceptional

07 Oct 2024

Falicia

Very quiet and cozy. Felt like a home away from home. Staff was very accommodating. Rooms were very cleaned and kept up. Would definitely stay again!

Leisure Family_with_children

2/10

Poor

23 Sep 2024

May

Really old. Noisy wall-heater. No a/c. Bad electrical outlets. Needs an update!

Leisure Family

10/10

Exceptional

28 Aug 2024

Jerry

Recommended

Goldmine is clean, rustic, and charming. Check-in was quick and easy. Room and bathroom were clean, water was hot and plentiful, fridge and microwave functioned properly, TV and internet were fast and glitch-free. The surrounding area was quiet and shopping dining was within walking distance. I recommend.

Self

2/10

Poor

13 Aug 2024

Vajeha

Number one, it’s outdated old property with no air conditioning, number two they charge $30 fee per dog per nighg and third no one is in the office until 2:30 pm so there’s no early check in ever. You can call the number and they will inform you to come back between 2:30-3pm
Outdated old furniture, dark brown old carpet that’s ripping in places, very very hot but don’t have air conditioning at all
Outdated old furniture and the stay feels super uncomfortable non cozy at all!
If we know about the 3 things in the beginning we would have stayed with a nicer place because we ended up paying the same when they decided to charge us $60 per night for our small dogs

Leisure Pet

10/10

Exceptional

12 Aug 2024

Verified traveler

Most affordable

Goldmine Lodge was the most affordable hotel we could find in Big Bear when we were booking a last-minute weekend trip. Not super fancy, but the bed was very comfortable. The only minor complaint is that the toilet and sink were very low

6/10

Pleasant

09 Aug 2024

Briana

Its a cute, quiet place with a little grassy area in front. Playground needs an update and so do the rooms. Showers have hot water. Has somewhat of a cabin feel. Cute lights hanging across ourside. Front desk lady or the guy inside didnt greet me, she was rude and wasnt paying attention to what i was saying. I had to go to a diffrent hotel to chrck in and no one was at the gold mine hotel for me to check out.

Leisure Family_with_children

8/10

Excellent

30 Jul 2024

Jesus

Good

10/10

Exceptional

22 Jul 2024

Loren

This is our second time staying here, it’s absolutely amazing. The rooms can be a bit dusty but it’s still clean. Amazing staff and stay, will come back again.

Leisure Partner

10/10

Exceptional

14 Jul 2024

Melodie

The front desk people where not readily available you must call and they dispatch the person. The lodge is very old and run down. But still has lots of character.

Leisure Family_with_children

8/10

Excellent

14 Jul 2024

Mike

Good enough for me

Hot water took a long while to arrive. The television worked but had no source for broadcast, or cable. Bed was comfy. Only slept and showered in room was gone the rest of the time

Self

6/10

Pleasant

26 Jun 2024

Daniel

Cheap place to stay. It was older, didn't have ac, and was a little dirty. Service was average.

Leisure

10/10

Exceptional

10 Jun 2024

Barbara

Great place for families with spacious family suites available. Our kids loved the little playground and grassy area and we appreciated the quiet, beautiful area and the nearby walking path.

Family_with_children

6/10

Pleasant

09 Jun 2024

Dennis

NA

10/10

Exceptional

27 May 2024

Velvet

Very cute rustic hotel, was clean and quaint. Had a good sized mini fridge , microwave. Could sit outside your room in the am -bench outside rooms or go downstairs. Surrounded by trees, a nice getaway.

Partner

10/10

Exceptional

19 May 2024

Efren

Very nice place!

8/10

Excellent

08 Apr 2024

Salvador

Overall, it's a great value. It's on the city shuttle route and is walkable to Browne Lane parking for the snow summit. Everything is spotless (only the shower curtain needed to be washed). My only issues were that the mattress was too soft for me, and I could hear people talking in other rooms—which was not an issue after 10 p.m. Parking is almost in front of your room - excellent - and could use gravel, so one is not stepping in mud. The lodge has an oversized lot and benches for enjoying the outside. I would stay again if I could get a room with a firm mattress and only one adjoining room.

Leisure Self

10/10

Exceptional

31 Mar 2024

stephen

Very good place.

Leisure Family

10/10

Exceptional

27 Feb 2024

Mina

Great staff, very friendly and helpful. Great value for what you get! Cozy cabin vibes with windows that look out into the forest.

Leisure Friends

10/10

Exceptional

25 Feb 2024

Apolinaria

I love the chimenea and finally after so many years i sit down to watch two movies in neflix with my children’s we enjoy this place it’s so peaceful 🙏

Leisure Family