Riyadh Marriott Hotel

Saudi Arabia , Riyadh
RIYADH, King Saud Road Al Wazarat District, S/N
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50 reviews shown

10/10

Exceptional

01 Aug 2025

Anis

Wonderful place

Business

10/10

Exceptional

06 Apr 2025

Hesham

ممتاز

ممتاز

Friends_and_family Family

6/10

Pleasant

24 Nov 2024

Manuela

Good hotel the food could improve a lot

Business

6/10

Pleasant

21 Dec 2023

Scott

Elec went off, brown water via taps in room

The electricity cut out one morning while I was in the lobby. The lights went out and had to go back to room via staff in the service lift. Got back to room on 4th floor and water wasn't running to sink or bath. When the water did return 30 mins later the water was running through brown for 15 mins. In fairness they did offer room service complementary.

Business

10/10

Exceptional

19 Dec 2023

RIYAD

Wonderful hotel

Welcoming staff, spacious and well equipped rooms.
Excellent breakfast.
Nice lobby

Business Self

10/10

Exceptional

16 May 2023

Younes

Thank you

Leisure Family

10/10

Exceptional

01 Mar 2023

Mariella

This hotel made me feel at home. It is super clean and service-oriented. Housekeeper kept my room clean, and he was always prompt to answer my questions if I needed anything in the room.
They are super respectful. I loved my stay! Saudis are such great people!
Thank you, Marriott!
Professor Mariella Thaning

Business_and_leisure Self

10/10

Exceptional

18 Nov 2022

Azer

Excellent service and extremely friendly helpful staff! They will go extra mile.however, I have the following concerns. The bath tub is extremely slippery and thus unsafe. Also, I booked this hotel only because it shows that it has swimming pool. To our surprise it is only for men. My wife was really upset. As a Muslim I am aware of country religious traditions, but Marriott seemingly doesn’t respect them! Why not have two separate swimming pools or allocate hours for women to use swimming pool. And, please, state that on your website.

Business Family

10/10

Exceptional

24 Oct 2022

Zeyad

One of the best hotels in the area

The stay was very comfort and it was i will book it in future. The place is hearted.

Business

8/10

Excellent

12 Jun 2022

Antoine

The central lobby has always impressed me.
Room are getting old with a small window.
SPA was under maintenance

Business Self

8/10

Excellent

09 Feb 2022

expedia

Old but good hotel

Good stay

Friends_and_family Family

8/10

Excellent

10 Dec 2021

Majid

Nice stay

Good stay. Hotel need to make sum parking available

Business

2/10

Poor

29 Nov 2021

Shefaa

Awful overall

8/10

Excellent

27 Aug 2021

Andrew

Can't wait for the Business Lounge to open again!

My stay was very comfortable and helped by the efficient and friendly staff. Unfortunately, the Business Lounge was closed due to COVID, which was disappointing, but I was able to order snacks etc from room service.

Business

8/10

Excellent

14 Jul 2021

Liebchen

Disappointed Marriott Team Member

I was a bit disappointed that there was no Foot massages available for the female guest. I understand and respect tbe culture, but this is a major hotel chain and yoy're going to have foreign guest who ate die heart Marriott stayer's. I was also disappointed with how long it took to get room service. Lastly I was disappointed there wasn't a couple shops or even a little sundry shop. Hotel decor waa absolutely beautiful! Check in was amazing, but because of the above reasons I will never stay there again

Friends_and_family Friends

8/10

Excellent

12 Apr 2021

Verified traveler

Clean hotel. Poor restaurants’ choice. Good breakfast

Business Self

8/10

Excellent

28 Mar 2021

Mohamed

Nice one

Friends_and_family Family

10/10

Exceptional

26 Apr 2020

Natasha

Staff superb

Extremely friendly staff who went above and beyond

Business

10/10

Exceptional

11 Feb 2020

Brian

Buffet Restaurant

The buffet restaurant had a vast choice of well prepared food.

Business

10/10

Exceptional

29 Jan 2020

Verified traveler

Good hotel
Good staff
Good hospitality
Nice location

Business Self

4/10

Poor

05 Jul 2019

Zaid

Confused staff poor service

Checked in late in the evening after long day of work. After a long check in process finally was given a key. Got to the room and it was dirty with someone’s stuff. Poor.

2/10

Poor

26 Apr 2019

Bilal

Disgusting Smell of Sewage + Horrible Check-in

I booked an Executive Room which is a higher class than standard delux room.

Check in was a nightmare. I was told there was no room available for me and that I had to wait.

I went and sat in the lobby with no refreshments offered. I didn't think too much of it sat on my laptop and started working on emails.

After an hour, a waiter came by and asked if I wanted to order coffee. I realized that I hadn't been taken care of and so much time had passed and I really began to get angry. My room still wasnt available.

I went to the \"Elite Desk\" and complained. They offered no solution so I had to remind them that I had access to the Club Lounge and that they should AT LEAST give me an access card so I could go sit there while a room becomes available.

They gave me the access card and I moved there expecting check-in soon.

Two hours later I wasn't called and I was tired and exhausted from travel. I was furious now.

I went down and made a huge fuss and MAGICALLY a room became available.

- DISGUSTING SEWAGE SMELL -

The morning of the first day I was getting dressed to leave the room and a HORRIBLE smell of pure sewage came out of the AC vent. I finished getting ready quickly and ran out of the room and complained. They said they would send engineering and fix it.

I came back to my room in the evening and there was no smell.

The next morning, I was awoken to the same DISGUSTING SMELL. I actually threw up.

2/10

Poor

13 Apr 2019

Verified traveler

This hotel should not be a five star as per the operational co and it’s offered services.

Leisure Family

6/10

Pleasant

10 Apr 2018

jameela

booking was easy
breakfast and airport transport should be free like any five star hotel
also internet should be free

10/10

Exceptional

03 Apr 2018

Jon

Excellent Stay, recommended. Clean rooms and great facilities. Pool was very good

10/10

Exceptional

27 Dec 2017

Harlan

Business in Riyadh

Multiple restaurants were available day or night. Room was well appointed, wifi worked great from lobby at the room.

10/10

Exceptional

18 Nov 2017

Verified traveler

Safe clean friendly stay

Communication of purchase through hotels.com was not relayed to hotel. Staff and hotel were great 4 star service.

10/10

Exceptional

27 Jun 2017

Verified traveler

Not a perfect package but satisfaction was met

Not a complete package but customers service are very satisfactory! Needs to improve I believed is the cleanliness...bed linens (hair falls) and customer's approach in the dinning hall (they're not really courteous). Can I recommend this 5 star hotel in Riyadh? Yes. :)

8/10

Excellent

06 Jun 2017

Steve

Nice convenient located hotel

air con didn't work on arrival, after reporting it I was moved to another room as it needed a new part. Well done.

10/10

Exceptional

29 Apr 2017

Abdallah

My 2 day stay

I always use this hotel for my business trips & meetings. Staff are very welcoming and very friendly.

10/10

Exceptional

29 Mar 2017

Paul

As expected

As expected

6/10

Pleasant

16 Feb 2017

Verified traveler

Great location, clean room, however furniture aged

8/10

Excellent

25 Dec 2016

Daniel

Convenient if you need to go to Ministry of Energy

On business trip I really chose this hotel because it was walking distance from the Ministry of Energy. The area surrounding the hotel is nothing special. No real amenities. The hotel has very nice pool and spa facilities which of course are limited to \"men only\", so of course it is not really a family-friendly place to stay. Breakfast Buffett is pretty nice too with good selection of dishes. The really annoying thing is the lack of complimentary internet in rooms which is a truly obsolete practice. That alone would not make me chose staying in this hotel in the future unless I needed to be next to the Ministry again.

8/10

Excellent

07 Dec 2016

Mohamed

Good

I stayed for onr night only, The staff were very helpful.

8/10

Excellent

28 Nov 2016

Tariq

A good business hotel .

Situated nearby the city center , what I loved was the closeness to the ministry offices , if you're on business , I recommend this hotel . Service was perfect , and I'd prefer staying again in this hotel .

8/10

Excellent

15 Oct 2016

Michele

Good, comfortable business hotel

Although the hotel is a little dated, the service and room comfort was very good

8/10

Excellent

27 May 2016

Verified traveler

No bad as a hotel, lots of traffic around it.
Breakfast and internet are not included.

10/10

Exceptional

13 May 2016

Zachary

there was confusion at the desk about the executive lounge access cards. there was also confusion with payment as i booked through hotels.com and thereception staff couldnt understand whether i should pay ornot. other than that- thehotel was brilliant!

2/10

Poor

14 Jan 2016

Verified traveler

Bad hotel

Bad..No free wifi

Family

6/10

Pleasant

06 Jan 2016

Osama

Good location hotel in the middle of the town.

The hotel location is convenient and nice lobby.
The rooms without balcony ir windows. I could not enjoy the cold weather during my stay.
Free coffe quantities were limited, amenities were excellent.

10/10

Exceptional

27 Dec 2015

Rodigelio

Excellent accomodation

It was an excellent experience especially in terms of security, cleanliness, and reception.

Partner

8/10

Excellent

20 Nov 2015

Connor

Good hotel

The hotel is clean and friendky however rooms can be a little basic

2/10

Poor

29 Oct 2015

Verified traveler

Terrible Hotel and Terrible Front Desk Reception.

Terrible Hotel and Terrible Front Desk Reception. Not cooperative at all. Location is very bad, congested with traffic jams, need 1 hour to go/come anywhere from the hotel. Staff doesn't give accurate information, they mislead you so that you should stay at the hotel. This hotel gets all the negative points because of the front desk staff (reception), room cleanliness, location and breakfast (limited items). Washroom had a leakage, you could hear flush and shower of nearby rooms. Price very expensive compared to the bad service, location and treatment.

8/10

Excellent

06 Apr 2015

Paul

Excellent Location

I stay at the Marriott as often as I can when in Riyadh on business. Food is good. Location is central and excellent. Staff are extremely helpful.

6/10

Pleasant

15 Feb 2015

Verified traveler

Central Hotel but noisey

It was convenient to stay at the hotel....but it is on a really busy through fair ...and is busy 24/7 ..
The rooms are a bit dated ...and you should try and have a room on the quieter side of the hotel otherwise you will have a sleepless night.

10/10

Exceptional

19 Jan 2015

Verified traveler

Family two days in Riyad

Near downtown, excelent facilities, excelent staff

Family

8/10

Excellent

02 Dec 2014

Saud

Stayed for a weekend. Not too bad.

I stayed in this hotel for 2 nights over the weekend. It's old, but the rooms are nice and clean. The reception stuff need to act more professional at such a well known brand hotel though. They were not friendly enough to put on a smile. They didn't explain to me about the facilities in the hotel. I had to ask for everything. The Terrace Grill is an excellent steak house there. I strongly recommend dinner there.

10/10

Exceptional

22 Oct 2014

Verified traveler

Amazing Hotel... RECOMMENDED

it was great, they were welcoming and very helpful. I even got a free upgrade to a suite.

Partner

10/10

Exceptional

17 Jun 2014

wkandil

Great Hotel in Riyadh