Name: Mena Andalusia Riyadh
Address: Olaya Building No 10 street No 6 capital O 237, Riyadh, 11584, SA

6/10

Pleasant

11 Nov 2024

Marwan

when i check in they give me very old room very dirty internet connection very very very bad , no cloth hangers TV not working AC very cold and noisy cant control the temperature only on and off .
reception people are careless they don't give you any attention .
i contact Expedia to check out and change the hotel , but the manager come to me and he tried to help me by better room , he moved me to another room , but no internet at all very week .
breakfast very poor .

Business Self

8/10

Excellent

21 May 2024

Marwan

Good

8/10

Excellent

30 Mar 2024

Ambreen

Old property but good service good breakfast I can book it again if visit Riyadh

Leisure Family

2/10

Poor

14 Jan 2024

Marwan

This property is very old and the room interior are very poor and old and not looks good
The bed mattress and below are miserable!
The breakfast is terrible and very poor .
No face towels no ground towel .
I don’t recommend this hotel at all .

2/10

Poor

30 Dec 2023

Tareq

Terrible value

This is a 2.5 star hotel at best. No hot water during the second day of my stay. Not clean, not well kept. I wouldn’t have minded if it was rated and priced as a 2.5 star hotel, but it’s not.

Friends_and_family Friends

4/10

Poor

18 Dec 2023

Adnan

The location is very good , except that I did not like anything. Starting from the breakfast to the room ( smelly ), old furniture, old bathroom, non professional receptionists...

Business Self

10/10

Exceptional

05 Mar 2023

Lakshmi Narayanan

It is a very convenient place at affordable rate with a good breakfast

Business

6/10

Pleasant

12 Dec 2022

Salah

It is a good location but old hotel No internet everyone was complaining nice breakfast poor decoration price is high for this hotel

Leisure Self

2/10

Poor

08 Apr 2019

Khaled

اسوا موقع حجوزات واسوا فندق

الفندق سيئ منذ وصولي حيث ان حجزي كان صباح الجمعة الساعة السادسة حسب ما طلبت في الحجز ولكن الفندق رفض دخولي الا الساعة الثالثة ظهرا واستغلوا وجود زوجتي معي وقاموا بابتزازي حيث طلبوا دفع قيمة نصف يوم وتحقق لهم ما ارادوا
ثم اني طلبت الفندق مع الافطار ولكنهم اخبروني بان الحجز لا يشمل الافطار
تجربة لن اكررها مع هذا الفندق ولا مع hotel.com

Partner

6/10

Pleasant

28 Jan 2018

John

Business Trip stay

We wanted a convenient location at a good price and this hotel fitted the bill. A good hotel but a little old and needs a freshen up. The staff were very good and the service was great.

6/10

Pleasant

13 Apr 2012

Verified traveler

General it was good

It was not bad as I heard and it was nice hotel, staff needs more training, but general it was good.

4/10

Poor

03 Apr 2017

Verified traveler

Not very good, look elsewhere.

Not a very good hotel due to 4 reasons;

1. I asked for an in-smoking room and the room I was given clearly had been smoked in, or not sanitized after being converted to a non-smoking room. When I asked for a different room they simply sent up housekeeping who sprayed the room with air freshener. Now the room smelled of cigarettes and pinewood.

2. Th breakfast buffet was finished pretty early and didn't get replenished.

3. I prepaid via hotels.com 4 days in advance, but when I got there my reservation was nowhere to be found. Spent 30 min arguing and showing my confirmation code, in the end I was allowed to stay overnight while we sorted it out the next day (I arrived late). Not a very pleasant experience.

4. The bathtub was leaking, so while running the water to take a shower the bathroom was flooded.

Stay somewhere else, I do not recommend this hotel.