Name: Nafplia Palace
Address: Akronafplia, Nafplio, 21100, GR

10/10

Exceptional

16 Jul 2026

Tania

The Staff was wonderful, pleasant, helpful, and very polite.

We had a fantastic time.

We look forward to visiting again.

Family_with_children

8/10

Excellent

01 Nov 2025

Nadya

amazing location , unbeatable views
bathrooms need upgrading

Friends_and_family Friends

6/10

Pleasant

02 Oct 2025

Peter

Overpriced and inaccurate description of facilitie

Firstly this is not a 5 star hotel. 10-15 years ago maybe it was but this hotel is badly in need of some maintenance. Everything looks very tired. For instance our room (upgraded to what they call a villa as the main part of the hotel was closed) might have been a hi tech facility years ago but not now. It had a CD player in there which says everything. There were over 40 light controls with no explanation as to what they did. There is no WiFi in the room despite what the hotels.com description said. Reception said they were changing their supplier but I note a review from April said the same thing so I don’t think that is true. There was a nice infinity pool ( the hotel has a great view) but used by the pigeons to drink and bathe so not that hygienic. I consider this hotel is mis sold on hotels.com. None of the eating options apart from the restaurant exist (at least at this time of the year). There was a bar but it was never in use. Please review what you say on the hotel particulars as it is just not correct. As a result this hotel is way way overpriced for what it is. Can I say anything positive? Well we ate in the restaurant one evening and the food was very good. Breakfast was ok too but overall a poor value and very disappointing experience

Partner

8/10

Excellent

15 Sep 2025

Thomas

Hotel itself was beautiful but some parts of the rooms were dated and needed to be updated. There were a lot of light switches and it became confusing at times. The view from the hotel was spectacular and the hotel staff was very helpful and friendly. I would recommend staying there.

Partner

10/10

Exceptional

03 Sep 2025

alberto

Food staff rooms everything was excellent

Leisure

10/10

Exceptional

29 Aug 2025

Catherine

The best view ever

Leisure Partner

4/10

Poor

25 Aug 2025

John

Great staff who are working with what they have and doing what they can, but this hotel seems to have been neglected for a long time. No WiFi, run down plumbing, electric and fixtures, pools being filled with garden hoses and covered with pigeons, and half of the hotel is closed down, creating an eerie feeling. The one small elevator down that is still operating (out of 3), which is required to exit the property, is old, run down, and takes you to a graffiti-filled, filthy, unkept and very gloomy corridor out to the public street, which then still requires a long way to go down to where life begins again. I hate to give bad reviews ever, but these issues need to be addressed if you want to continue charging the highest prices in the area per night. Please bring this beautiful structure back to its glory days.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Kay

Lovely get away

This hotel was the best in the area. Elevator from the hotel to the tow as convenient. Staff was so responsive, breakfast delicious and view amazing. It was a relaxing few days. Castles all around made it interesting. Wineries 40minutes away.

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Bhakti

It’s a great property in a great location. It has a great pool and amazing views. Rooms are spacious as well.
I’m not sure if they were short staffed but the trash from rooms was in the hallways multiple times. The breakfast was unappealing with bees and flies hovering over the food which was left uncovered for the most part. Service at the restaurant was nonexistent.

It was an expensive hotel so I would say I overpaid based on the above observations.

8/10

Excellent

16 Aug 2025

Dimitri

Controls such as lighting in the room were confusing. Some of the furniture is dated.

2/10

Poor

12 Aug 2025

steve

Title: Beautiful Views, Worst Luxury Hotel Experience – Three Room Changes in Two Days

The location and view are stunning — but everything else about our stay was a major disappointment for the price. The property feels 20+ years out of date, with lighting, electronics, and fixtures often broken or unusable.

We were moved three times in two days:

Room 1: Front door wouldn’t lock from the outside, so anyone could enter when we left. Lighting barely worked, the private pool had no ladder or steps, the bath jets didn’t work, and there was no Wi-Fi.

Room 2: Air conditioning was broken and never cooled the room despite repeated complaints. Bathtub water ran brown, leaving a ring around the tub.

Room 3 (same day as Room 2): Finally had working AC, but still no Wi-Fi, the fridge didn’t work so all drinks were warm, and the steam room never heated properly.

Basic essentials — security, air conditioning, water quality, and functioning amenities — were ignored or mishandled. We even accidentally left behind cash, credit cards, and ID upon departure, adding to the stress.

Yes, the views are spectacular and the rooms are spacious, but with this level of disrepair and lack of service, it was one of our most expensive and most disappointing hotel stays ever.

Leisure Partner

6/10

Pleasant

08 Aug 2025

Patti

The property is stunning! Pools are well maintained and perfect!! The breakfast is amazing with so many options. You can get filtered coffee or freddo coffee of your liking.

The property needs maintenance. It is not worth the price they are asking. They rate it is a 5 star hotel and i can definitely see that it was this in the past. But they haven't updated things and it's definitely not a 5 star. The elevators to the main town were broken. So the hotel had to call us a taxi to get back up. They had no wifi in the rooms. They said it was broken but only worked in the restaurant.

They need to bring the price down to match the condition of the place.

Beautiful views!! Staff were amazing.

Leisure Partner

8/10

Excellent

04 Aug 2025

Levon

Hotel with great potential but needs an investor.

Beautiful property but seems to be neglected. No wifi in the rooms, not enough furniture on our large balcony. Couldn’t figure out how to turn the lights on and off. The location and the view were breathtaking though and the staff did their best.

Partner

10/10

Exceptional

21 Jul 2025

katherine

Can’t wait to go back!

Amazing view & pools! Great staff that was very helpful!

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Summer

The views of the city are incredible. Food was amazing and service was excellent. Private pool was a nice touch. However, they should have a skimmer available so guests can get rid of debris in the pool. There were also alot of butttons in the room that did not work. There is an elevator that brings you closer to the city but you need to be prepared for significant walking up and down steps to get to the other main parts of town. Overall, we are very happy we chose to stay in this beautiful spot.

Partner

6/10

Pleasant

01 Jun 2025

Jon

Beautiful position and staff very friendly but maybe come in peak season when it’s better prepared. Very frustrating that no wifi the whole 4 days we were there and had to pay for our own e sim to get any reception

Leisure Partner

10/10

Exceptional

04 May 2025

Eric

Amazing views
Great staff and really cool architecture of rgw hotel

10/10

Exceptional

16 Nov 2024

Anneliese

This hotel is extraordinarily beautiful. We had a minor issue that received immediate attention. The staff and service were kind and helpful. Highly recommended.

10/10

Exceptional

07 Oct 2024

John

Superb five star food and service. Villa view to die for. Only negative is they have internet only in the conference centre or office BUT I am sorry to leave and look forward to returning. I cant express how great our stay was. Highly recommended.

6/10

Pleasant

04 Oct 2024

Verified traveler

Limited Wi connectivity.
Most of hardware needs to be upgraded

Partner

6/10

Pleasant

23 Sep 2024

Patty

The property needs maintenance and updating. We are not sure how this is a five star hotel. The location and views are beautiful. The staff is beyond friendly and accommodating but they are dealing with a sinking ship. The main hotel was unoccupied. The elevator down to town was convenient but very unsettling.

Leisure

8/10

Excellent

16 Sep 2024

Samuel

Incredible villa, spectacular view, wonderful plunge pool! Only issue for us was a very hard bed so we didn’t sleep as comfortably as hoped, but everything else more than made up for it!

Partner

8/10

Excellent

05 Sep 2024

Patrick

Offers a great view of the city and harbor. The rooms are spaciouse and comfortable.
Staff was friendly and provided excellent service. Facility is clean and well kept.

Business_and_leisure Friends

10/10

Exceptional

21 Aug 2024

Tim

We recently stayed at Nafplia Palace, and while we enjoyed our time, it’s clear the hotel has seen better days. The lobby and part of the hotel are out of use, likely due to maintenance issues, which is a shame because you can tell this place was once something special.

The villas, though clean and still charming, are a bit dated.

The Not-So-Great:

- The TV was ancient—an upgrade would be nice, even if it’s not a necessity.
- Some obvious wear and tear throughout the property.
- Water pooled behind the bath with no easy way to drain it.
- The light switches were confusing and tricky to use.
- The pool’s pump on our room wasn’t working, so the shared pool didn’t clean itself.

The Good Stuff:

- The staff are fantastic—super friendly and really make your stay enjoyable.
- The infinity pool is amazing with gorgeous views.
- Onsite parking and easy town access via an elevator are big pluses.

All in all, you’ll have a good time here, but don’t come expecting the luxury it once offered.

Leisure Family

2/10

Poor

13 Aug 2024

Chrystal

This hotel is run down, everything is old, the lift to go down to the platia is dirty and unsafe. The pool area is average and the menu is limited. Needs a paint job, needs INTERNET AND NEEDS A FACE LIFT. The staff were amazing and very friendly. This is not a 5 star hotel, it’s more like a 3. Instead of making this place a hotel for people to come when in Nafplio, it’s nothing special and I will be looking to go elsewhere in the future.

Leisure Family

10/10

Exceptional

11 Aug 2024

Carly

Loved this property! Highly recommend this property!!

Leisure Family

10/10

Exceptional

11 Aug 2024

maria

For myself the steepness of the mountain was very hard, my bad knees and back.

Business_and_leisure Partner

10/10

Exceptional

25 Jun 2024

Helen

Gorgeous hotel, accommodation, pool’s & restaurant. Great lift to get down the hill to the old town shops and restaurants. Breakfast at the hotel was excellent.

Partner

6/10

Pleasant

09 Jun 2024

Edmond

Its a beautiful hotel, that needs a lot of maintenance

Leisure Partner

10/10

Exceptional

31 May 2024

adina

Excellent hotel among the Nafplia ruins.

Absolutely gorgeous hotel, top notch service. The hotel is a 5 minute walk from the main town but if you are looking for the best views and serenity this is the place. I did not want to leave and I will return. I highly recommend it.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2024

Heidi

Beautiful view of the harbor and city from up at the fortress. Wonderful food at the restaurant with friendly and very attentive staff. Has an elevator down to street level if you don't want to walk.

Leisure Partner

4/10

Poor

23 Apr 2024

Sharon

Hotel needs updating and work, weathered rooms no comforter, clearly not 5 star, maybe 2 or 3

Leisure Partner

10/10

Exceptional

13 Sep 2023

Ellen

Super clean hotel with exceptionally helpful and friendly staff!

Leisure Family

10/10

Exceptional

31 Aug 2023

Marco

Quiet
Clean
Relaxing
Super polite and helpful staff

Onky 1 lift working and is closed at mid night

Leisure Family

8/10

Excellent

13 Aug 2023

Christina

Excellent service.
Proximity to town was down an elevator and then a walk down steep steps or road.
Price extremely high for the amenities offered.

Friends_and_family Family

2/10

Poor

18 Jul 2023

Irene

DON’T STAY HERE

This hotel is partially abandoned. Take the negative reviews seriously—they are accurate. The staff tries to satisfy, but the hotel is literally falling apart. The rates they are charging are atrocious considering the condition of the property. The absolute worst hotel we stayed at all vacation.

Friends_and_family Family

6/10

Pleasant

10 May 2023

Roy

Great views and location. Sadly the rooms are a bit tired.

Leisure Family

10/10

Exceptional

08 Oct 2022

Art

My wife and I stayed here for 3 nights last week. We made the reservation before reading some of the on-line reviews. After reading the reviews, some of which were pretty negative, we almost cancelled, but elected to go ahead with the reservation. That proved to be an excellent decision, as we absolutely loved Nafplia Palace Hotel. The location is fantastic, the room was one of the most amazing I have ever stayed at, service and food were wonderful. We chose a villa with a private pool, and paid an extra fee to heat the pool, which was very nice. The room was huge. There are many electrical switches in the room, and that took some getting used to, as well as a bit of instruction from the staff, but this was just a small distraction rather than a big issue. We had a rental car, so the plentiful free parking was a benefit. Our experience was excellent, but from some of the other reviews it may depend on what room you get, and in our case we have no complaints. If we go back to mainland Greece we would look forward to staying here again. Part of the hotel consists of villas, and another part, which is currently closed, is comprised of what we were told are conventional hotel rooms. We were very happy with the villa we were assigned.

Leisure Family

10/10

Exceptional

26 Sep 2022

Lindsay

The room was amazing. Comfortable bed with reclining option. The pool was not heated which meant it was ice cold. There is an elevator that takes you down to the town which is extremely convenient. Breakfast was fantastic. I would highly recommend.

Leisure Partner

6/10

Pleasant

21 Aug 2022

WILLIAM

A great room with spectacular view but poor grounds maintenance and poor and at times not operating wi-fi

Leisure Family

10/10

Exceptional

21 Aug 2022

Georges

Great hotel
Too bad there's no spa

Leisure Partner

10/10

Exceptional

16 Aug 2022

Joseph j

Great hotel and great staff

Leisure Family

4/10

Poor

08 Aug 2022

Margarita

The hotel location is fantastic and the view is the best you can get in Nafplio but the property is run down. The pool areas are furnished with extremely old cheap loungers and overall you get a feeling of abandonment. The rates are insane given the existing condition and the amenities.

Leisure Partner

4/10

Poor

24 Jul 2022

Kristi

This hotel is like a post-apocalyptic Stanley Kubrick film set. The brutalist modern design from the 70s is stunning and the views are unparalleled, but the actual hotel is closed because it need renovations - only the villas are open - and there is a sense that the property might literally be shuttered at any moment. We had only lukewarm water, the light in our room didn't work – nor most of the 20 70s-high-tech gadgets like the privacy screen in the bathroom – and the wifi was out both evenings of our stay, but when I asked the lovely staff about these issues, I was met with blank stares and in one case, a defensive attitude.
There are three elevators from the hotel that travel from the top of the fortress where the hotel is located through bedrock down into the town. Two of them are \"temporarily\" closed for repairs and, based on past reviews, appear to have been so for 2 years. The elevator opens out into a sort of underground lobby that is beautiful in the pictures on the website but, in fact, is dank and covered in graffiti. When I went for an early morning walk, I found an escort because I was scared of getting stuck in the elevator alone, and because I didn't know what I'd discover when the doors opened into the abandoned lobby.
I hope that this hotel is able to restore its origin glory as it truly is a beautiful facility. But, until they do, I was extremely disappointed that they billed themselves as a luxury facility - and charged accordingly.

Leisure Family

10/10

Exceptional

15 Jul 2022

Effie

An excellent escape from the norm.

Leisure Family

2/10

Poor

13 Aug 2021

Verified traveler

Management of the company does not improve the property - everything feels like it was created in the 1970s. Complaints are acknowledged by the staff, but its clear that they've heard it all before, and cannot do anything about it.

Leisure Partner

6/10

Pleasant

03 Aug 2021

Verified traveler

great view but $1000+ a night, needed to be better

positives: check in staff/restaurant were kind and friendly, the breakfast & view lovely,however, 1st room (we paid for the ambassador suite with private pool) initially given room 401. Size was great ,but, even for pre-covid standards the room was unhygenic. There was a sticky beverage spill down front of mini kitchen cupboard, the bathroom counters had staining, water and appeared to not have been cleaned. There were liquid stains around the toilet and running down wall behind the toilet. The room smelled very musty and unclean. The patio furniture was coming apart. 3 staff came to see and all agreed not to standard so bought us a drink while we waited another hour for another room (already past 5 pm). The next room was significantly smaller but cleaner. We were tired & took the room but it was not the 950-1150 sq foot size of ambassador suite, rather approx. 650 sq feet one bathroom sink, no sink/microwave. No renumeration for the difference in suite level, told it was ambassador suite but no ambassador suite online was close to that small. The pool had wall unit and jets to swim as a lap pool, they said never hooked up the jets & pool not heated, cold. No wifi reception - staff said that wing of hotel never has. It is problem for those needing to do any business or streaming. Elevators to the town were broken & driveway up hill too long and steep for most to walk. Had to drive & parking challenging in town. Maritsa & George the luggage assistant were great.

Partner

10/10

Exceptional

06 Jul 2021

Verified traveler

View. Personnel

Leisure Family

4/10

Poor

21 Oct 2019

Verified traveler

We chose this hotel for the last 2 nights of our stay in Greece to be the \"star\" of our trip - the photos of the pool really caught my eye but in reality the large pool was a strange turquoise and I never saw them clean it - so I was not keen to go in (and I swim everywhere!) and there was a lot of noise from the work they are doing in the port - 2 large cranes are dragging dirt up from the bottom of the sea and putting it on huge boats to be carried away - which makes a lot of noise (October 2019). The infinity pool in the photos is for use by the bungalow but it is small - smaller than you imagine from the photos. The staff are cold and professional but clearly this is just a day job and they look at every guest as a walking wallet rather than being warm and caring - the only hotel we stayed in where we felt like we were being given a favor that we could stay there - and the place was pretty empty! The only exception were the staff in the breakfast room who were lovely and attentive and very warm. Shame they can't replace the lobby staff! We changes rooms as the twin beds were fixed in place to the floor and around the fixtures the carpet was all threadbare and looked not very appealing... but in the end the other room they gave us was less nice and much more noisy - to sit on the balcony you felt you were inside other families, so we ended up moving back to the first room. The hotel is exciting - you are up on the top of the cliff with views but we didn't enjoy it

Leisure Partner

6/10

Pleasant

16 Oct 2019

JAMES

Roadtrip

The Wi-Fi is very poor, only accessible in certain spots. The service was excellent and the food at the restaurant on site great!

Partner

8/10

Excellent

11 Oct 2019

Barak

Excellent View

This hotel is a very old hotel, late 60' early 70' I think.
NO WIFI (only in lobby)
I got a refurbished room. very nice. I got a glimpse on other rooms. not as nice.
Common areas are remained old un-refurbished.
Breakfast buffet was excellent.
The best thing about this place, is the amazing view, overlooking the town and the sea.
My room was very spacious and comfortable.
Balcony with wood floor, very comfortable furniture, clear glass rail, breathtaking view.
Air jet bathtub and a large shower. TV in front of bathtub.
The location is very special. it is up on top of a hill, so must use a car (or taxi) for going down-town.

8/10

Excellent

02 Oct 2019

Linc

Beautiful hotel with an astounding view. We had a semi-private infinity pool that was icy cold. The hotel seemed a bit understaffed, but it was late September and there were not many guests. Breakfast was great.

Leisure Family

8/10

Excellent

20 Sep 2019

Eirini

I loved the service, the place that is located and the renovated rooms.

Leisure Partner

8/10

Excellent

02 Sep 2019

Garbo

The views were breathtaking. The room was spacious and well designed

Leisure Partner

8/10

Excellent

20 Aug 2019

George

VIllas are great, non villa rooms are terrible. Whole property could use some TLC and updates. Fantastic views, location.

Family

8/10

Excellent

13 Aug 2019

Verified traveler

It would be nice if they offered better service at the pool, ie. drinks, light food etc. Nobody came around regularly to offer such service.

Leisure Partner

10/10

Exceptional

11 Aug 2019

Verified traveler

The location is amazing with fab sea views. The lunches were delicious and the villas were fantastic- modern and very big

Leisure

8/10

Excellent

09 Aug 2019

Verified traveler

The view is incredible. Very friendly staff. Upon arriving and throughout our stay, there was no air conditioning in the hotel; only in the room.

Leisure Partner

10/10

Exceptional

04 Aug 2019

Sophie

Exceptional location

Exceptional location overlooking the city of Nafplion. Beautiful swimming pool. Spacious comfortable rooms.

Family

10/10

Exceptional

04 Aug 2019

Verified traveler

This luxury is located high above the port of Nafplio and has an incomparable view. We were given a complimentary upgrade to a large suite. The restaurants and bar were excellent. The two pools were very clean and also had amazing views. Access to the restaurants and shops of the town square area is very easy be The hotel staff was very helpful in arranging transportation. We highly recommend this property.

Leisure Partner

10/10

Exceptional

20 Jul 2019

Verified traveler

Staff were welcoming and attentive. Hotel was beautiful. The suite was perfect for 2 adults and 2 young children. Housekeeping was excellent.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2019

Verified traveler

The location and views were amazing! The staff was extremely helpful; kind, and attentive. The service was excellent. Staff went above and beyond to make our stay a wonderful experience.

Friends_and_family Family

6/10

Pleasant

15 Jul 2019

Verified traveler

Nice view, main hotel needs updating. Villas portion looked updated.

Leisure Family

6/10

Pleasant

09 Jul 2019

Verified traveler

the best part of this property is its location and the view.
Also the staff and the service is outstanding!!

but some of the rooms are old and need a serious update .
Also only one elevator is working.

Leisure Family

8/10

Excellent

08 Jun 2019

Nicholas

Nafplio

The hotel is in a great location overlooking the bay and town of Nafplio. Tremendous views . The hotel is a little tired in that the basic maintenance is not being done , such as re painting the wood work attending to the garden , furnishings . Also the Wi Fi did not work in our room the whole week we were there .

Partner

8/10

Excellent

23 May 2019

Philip

Beautifully overlooks Napflio and provides a quiet place away from the fast pace of the city. The elevator to the city wasn't working. Very nice breakfast.

Leisure Partner

10/10

Exceptional

08 May 2019

MFlan1256

Staff was amazing as was the view. Food was delicious and our location was just perfect. Deeply appreciated the upgrade.

Leisure Partner

10/10

Exceptional

08 May 2019

Verified traveler

Beautiful property. Need to fix elevator to town. Breakfast needs more imagination and variety every day,

Leisure Family

6/10

Pleasant

20 Apr 2019

Verified traveler

On arrival we were upgraded from ‘bungalow’ with shared pool to one with private pool - great we thought but this was because our original rooms were being renovated. If we wanted to use our private pool we would be charged an additional 85euros per day to heat it (in April this would be necessary!). Rooms are very nice and spacious. Basic room cleaning but we only ever saw one lady doing the rounds and then doing the weeding along the way. Our room safe didn’t work on arrival but was fixed the following day. Views beautiful, except for 2 industrial dredgers at work from dusk til dawn but this of course is not the hotels fault.Technology in the rooms took a good 5/10mins instruction- good luck remembering it all, pretty much trial and error. Breakfasts basic buffet, no freshly cooked eggs etc. Superb location above the old town, but only if the lifts are operational otherwise it’s a taxi ride or long walk down/up. Only one lift out of three worked on our arrival, then that broke. WiFi does not exist even though you are given the codes, only in the lobby - they apparently they ask the technician to look into it but don’t expect anything. Overall, this hotel could be the 5 star you expect it to be, but I’m guessing it’s the management who let the running of the place down badly. Lovely helpful chap who seemed to do everything from front of house, luggage porter, concierge and general Mr Nice Guy, but he can only do so much.

Leisure Partner

10/10

Exceptional

31 Oct 2018

Konstantina

My family and I very much enjoyed our stay at Nafplia Palace! Our room was upgraded to a villa which was spacious and luxury. The staff was very polite and service was very good. We will definitely visit the hotel again!

Family

8/10

Excellent

30 Oct 2018

Gerasimos

Drainage in the bathroom had a real problem. Otherwise, the room was great and the view fantastic.

2/10

Poor

29 Oct 2018

Verified traveler

The room was not was showed in the site of hotels.com , also there was no wi-fi at all.

Family

10/10

Exceptional

13 Sep 2018

dina

loved nafplio and palace hotel was fabulous. getting the room plunge pool was key.

10/10

Exceptional

27 Aug 2018

Vicki

A living museum!

Great back beach for swimming and walking along a cliff edge!

Partner

10/10

Exceptional

27 Aug 2018

Christopher

Special surprise

What an exceptional experience! The setting of this hotel is nothing less than spectacular, high above the old city overlooking the sea. Unique indeed. Loved the airy poolside café and the lobby living rooms as welcoming escapes from the intense summer heat. Great hotel in a lovely tourist-friendly small port city.

Partner

6/10

Pleasant

21 Aug 2018

ChrisTina

We arrived earlier than 21:00&escorted to a room in the main old building, where the rooms are old too. We have paid 390£ for 2 nights and received a room with a bath full of rust and furring. The bathroom photos are from another room in Expedia and other brokers. We denied to stay & we've been shown 2 others (exactly the same). We've been also informed that we haven't booked a renovated room! Indeed! Cause there is no prior notice at the time of booking.
We then been escorted to another hotel or sth and seen another room which was located at the level of the road (full of noise and people), no panoramic view, but new. We felt frustrated & nervous cause we again had to say NO and seem that way, demanding and ungrateful.
We requested another option when an up sale was offered to a bungalow, with the addit. charge of 240£. When you can't offer what a guest has paid for you do not sale another type, you upgrade to another type. It is not about the money but it's all about the mentality! We finally asked for a refund a 22:00 to go and find another place to stay.
We then offered a free upgrade to a bungalow with a private pool. The room was great, clean, spacious and beautiful! The free upgrade was a room with a pool, no view as booked but the pool was not working. The lights were burnt, cannot be fixed, all day&night full of leaves and the overflow was not working too. The technician ensured me that was functional but I have an internal overflow pool at home!
In general was OK!

2/10

Poor

24 Jul 2018

Bjorn

Not a 5 star

It's really not a 5-star hotel. It's very out dates and not looked after.

Partner

10/10

Exceptional

20 Jun 2018

john

Very nice hotel with great pools and views
WiFi not very user friendly but good when going
Fabulous room with very comfortable bed
Good value

Partner

10/10

Exceptional

19 Jun 2018

Rachelle

Spectacular views in a beautiful and unusual setting. The hotel is incorporated into a historic fortress. Each room is unique and all have amazing views. We were upgraded to bungalows on arrival. The staff was generally very nice. When we had trouble with our rental car the staff was incredibly helpful. We really enjoyed our time at the hotel and in the charming town below. Will definitely plan to go back for another stay.

4/10

Poor

03 May 2018

Katya

It’s a 3 Star

Run down hotel, not a five star at all, very overpriced, room smell like mold, mattresses are awful . Could be a beautiful property but it looks like it’s abandoned..

Partner

10/10

Exceptional

28 Apr 2018

Karen

Old luxury hotel in process of revival

This is a unique property. The service was impeccable and courteous and the included breakfast had many, many delicious choices. The hotel appears to be undergoing a makeover, but slowly so showing a little raggedness here and there (in the older part of the hotel). Lots of tech things in the room, which my grandson loved. The pool and the views were lovely and free parking on site was an extra bonus.

Family

10/10

Exceptional

17 Apr 2018

Eura

Fantastic position overlooking Nafplio

Really 5 star experience: clean, modern,excellent staff. Good buffet breakfast but I would say the hotel is let down by its inferior restaurant:wonderful setting but very poor food. Take the lift down to town and enjoy real tasty Greek food.
Great large room with all mod cons, access to infinity pool with sun loungers. Overall good value for money. We stayed in the villas.

10/10

Exceptional

22 Jan 2018

Jacqueline

Stunning location

The Hotel location is stunning, high up and overlooking the sea. The views are wonderful. The hotel is undergoing refurbishment which will make it just perfect. There is an elevator to take you down to the town.

Family

10/10

Exceptional

20 Oct 2017

Verified traveler

One cozy hotel!

Outstanding customer service, very friendly and helpful staff!

Partner

8/10

Excellent

02 Oct 2017

Rajan

September 2017

Great property once, hope will be updated soon. Friendly stuff, overloaded with extras. Great buffet breakfast. Big minus for tech guys, lot's of dead bulbs, devices that don't work. Sad shape of outdoor greenery and path's.

Partner

10/10

Exceptional

21 Aug 2017

George

Superb.

Space to rejuvenate. Breathtaking views. Elevated above Nafplion. Wonderful.

10/10

Exceptional

24 Jul 2017

Ion

Great hotel.

Friendly staff, beautiful view from most places and rooms but not from room 501. One complaint is Wifi, did not work properly.

Partner

8/10

Excellent

15 Jul 2017

Jim

Excellent hotel. Wifi needs urgent attention

Partner

10/10

Exceptional

11 Jul 2017

Shae

Perfect hotel, fantastic stay!

After 16 hours of flying and a 2 hour drive we were so excited to relax and unwind. Our villa was outstanding!! You MUST experience the private plunge pool villa for yourself. Perfect respite when the sun was too hot to walk around. Located on a cliff a short drive to town, this hotel is a gem...and the town of Nafplia is charming and everything we wanted a small beach side town in Greece to be. We had the misfortune of visiting the ER in the middle of the night-they had a car waiting to take us and were at the door when we returned with hot tea and true concern at 4am. We will return!

Partner

10/10

Exceptional

01 Jul 2017

Retired

Hotel aging with grace.

There is no way of disguising the aging of this hotel but it is still a wonderful place to stay. The view is fabulous, the accommodations were as expected (we have stayed there before), the drive up is hair raising, the staff are pleasant and helpful. If you can get beyond the tired furnishings this is a wonderful place to stay.

8/10

Excellent

01 Jul 2017

ed

Excellent location and view

The hotel's location is simply awesome. It has an infinity pool with a view of the old city. The rooms are super clean, and spacious. Only problem is that it is somehow understaffed, it would take hours to get a drink at the pool.

10/10

Exceptional

25 Jun 2017

Verified traveler

Great hotel in a great location

A beautiful situation, the hotel had fantastic facilities, excellent rooms and delightful staff. The town is lovely and ideally positioned for sight-seeing as well as chilling out. Many lovely local restaurants and bars. The hotel was sympathetically incorporated into a ruined castle with commanding views of the town

10/10

Exceptional

02 Jun 2017

Marc

unforgettable!

amazing place (very close to Nafplio), outstanding hotel, spacious, comfortable, modern and clean rooms. Very high level facilities. Breathtaking scenery from the entire hotel site. Very good service and most friendly staff. wonderful stay. I warmly recommend it to everyone. My kids loved it too. only weakness is the poor wifi connection.

Family

10/10

Exceptional

17 May 2017

Anthony

Tony

Fantastic view
Easy access to waterfront
Should have stayed longer

Partner

10/10

Exceptional

13 May 2017

Verified traveler

Outstanding view; wonderful service. Big spaces make the place feel cavernous sometimes. Details need maintenance. Wonderful design

10/10

Exceptional

14 Apr 2017

Brian

Wonderful hotel

Fantastic room and views over the sea. Helpful staff and close to the town and good car parking. Dont be put off by the narrow entrance to the hotel when approachig by car.

8/10

Excellent

05 Apr 2017

Verified traveler

Hotel closed on our arrival

We were sent to another hotel, the Amphitryron. They upgraded our room and gave us a free dinner the first night.
The location was wonderful and the staff outstanding.

10/10

Exceptional

18 Oct 2016

Jon

Don't know why this hotel didn't get higher ratings from the guests. One of the best stays of my life. All types of amenities from Jacuzzi tub with TV to blinds controlled from bedside. The staff is very gracious, the breakfasts very good and the town 0f Napflion my favorite. While still touristy to a point, it is off the beaten path. Mostly Greek visitors. While the views in Santorini might be the most spectacular, the atmosphere in Napflion was, to me, much more relaxing. Definitely five star; superb rating.

Partner

8/10

Excellent

19 Jul 2016

Verified traveler

Beautiful view

Great view, great room, breakfast is not à 5 star standard.

10/10

Exceptional

14 May 2016

Gretchen

Stylish & luxurious villa ... but

Solo getaway in a beautiful villa. An elevator connected the hotel with Nafplia town below; so this was a 5 minute 'commute'; and the town was always fun and interesting. Nafplia is an excellent & comfortable base from which to explore the Argolid Plain. The weather in spring was too cold to swim in the plunge pool, but I enjoyed sunbathing. The bathroom was less functional than stylish: one single stand mirror and one single outlet only -- this would have been awkward for two persons to share. Two sinks, but I had to ask for the hot water & water pressure to be repaired. Large & deep spa bath-tub which I enjoyed soaking in; and I used the steam function in the shower as well. Two small shallow drawers to stow toiletries in the sink area, but not deep enough for anything taller than 2 inches. The lighting & draperies were individually controlled by unlabeled switches, so it was a bit of a 'hunt & peck' process to try to open/close and turn on/off. The position of the drapery switch on the bedroom device was different from the position of the drapery switch on the bathroom device. Solution: label these with icons. All this said, this was a splurge and I thoroughly enjoyed myself, the villa, the sun, the view, the staff, the breakfast & the wifi immensely. Would I splurge on a villa again? Undecided -- but I will definitely consider staying at the property again.