Sheva Hotel

Suriname , Paramaribo
Paramaribo, Hofstedecrull Laan 9
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50 reviews shown

6/10

Pleasant

02 Jan 2026

Dexter

Room was nice, staff was great.
Room amenities (WiFi) & (television) was horrible I felt like I was in a horrible dream without WiFi

Leisure Partner

10/10

Exceptional

03 Dec 2025

Renaz

Yes

Business

6/10

Pleasant

08 Nov 2025

Jose

Gym machines were all useless. Clean service at room was perfect but i saw manager fired one cleaning staff without real reason and unfairly. That gave me a very bad impression of the hoteñ smanagement

Business

4/10

Poor

06 Nov 2025

Mahindra

Hotel was good however staff wasn’t friendly

Business Self

10/10

Exceptional

02 Nov 2025

Jose

Good room and staff

Business

4/10

Poor

23 Aug 2025

Martin

The booking was ok from Expedia , no problem there , however upon my check in . The manager said I have to pay cash for the stay , informing me that their credit card device was not working . I tried reverting to the online booking but it wasn’t allowing me . He even gave me his personal account in United States to transfer .then I had to give him a deposit of 100.00 per room when Expedia information said 32.00
Eventually since it was 5am I had to choice but to pay cash and be inconvenienced .
It simply couldn’t be done . As a result

4/10

Poor

09 Aug 2025

Shivanand

Facts from my last stay 1. No security 2. No cook hence no lunch and dinner options 3. One key per room for which permission has to be given from Manager for additional key 4. Breakfast is served individually on plates when there are few guests versus a buffet 5. Place is kept clean by cleaning staff. 6. Limited TV channels.

Business Friends

2/10

Poor

02 Jul 2025

Sara

Had a terrible check out expirience...it started when they made us pay double the deposit. Upon checkout, they told ua the remote was missing (wenever had one) and that it would be 40$. Then the desk called manager and told ilus it would be the full depoait (100$). I offered for them to check our bags they said if we couldnt find remote we had to pay. I asked to speak to manager at least 5 times the worker refused. Then she said if i would put in my bank information into HER phone , if they found the remote, they would reimburse us. Of course i did not put my personal information into someones phone. Literally the worst customer service ive had at a hotel. Please read the bad reviews and believe them.

Leisure Partner

2/10

Poor

26 Jun 2025

Reese

Not a customer focused hotel. Nice enough facility. Bring cash, or pay in advance via Expedia. No credit card machine.

Business Self

10/10

Exceptional

09 May 2025

Rohan

Beautiful hotel. Friendly staff, Comfortable bed, nice breakfast.

Business Self

10/10

Exceptional

13 May 2024

Samantha

The staff was very friendly and helpful. The complimentary breakfast was great. I had an overall good experience there, will stay there again on my next visit.

Leisure Partner

10/10

Exceptional

12 Apr 2024

kishore

It’s perfect

Business Family

8/10

Excellent

01 Apr 2024

Henry

Internet was not reliable

Leisure Partner

10/10

Exceptional

17 Mar 2024

Christian

In a quiet street yet walking distance from bars, restaurants and tourist attractions, I had a great stay at this boutique hotel. Big swimming pool and comfortable big room with high ceilings, and good amenities. The breakfast offers a delightful selection of locally sourced produce. @ballestrinaroundtheworld

Leisure Self

2/10

Poor

17 Nov 2019

Verified traveler

the cleaning was excellent and the girls at the reception were very nice, the only thing that made me feel uncomfortable was the maneger made me feel super uncomfortable, one day she waited for me, to tell me, that because I dried my black hair with towels and towels I got dirty with black dye and that I had to pay them, that incident made me feel super uncomfortable, because it seemed to me a lack of respect from her, towards my person, and I had been in many hotels and I never had something like that happened and also in the way she told me it was very rude !!!

Friends_and_family Family

8/10

Excellent

28 Apr 2019

Verified traveler

It was good value for Money. Breakfast spread was limited.

Business_and_leisure Self

8/10

Excellent

08 Nov 2018

teddy

Couple's vacation

This hotel is nice but the internet is not consistent

Partner

8/10

Excellent

09 Oct 2018

teddy

Couple's weekend

Nice weekend
Good area
Clean hotel

Partner

8/10

Excellent

21 Aug 2018

teddy

Paramaribo holiday

Everything was really nice.the only downside was the internet which was not stable

Partner

2/10

Poor

02 Jul 2018

Selen

WORST HOTEL EVER!

I strongly suggest Expedia sends representative to hotel before booking guest and leaving them to the mercy of arrogant hotel manger.

Pros:
- Spacious rooms.
- Friendly staff.
- Good breakfast

Cons:
- Checking in and out of hotel is a hassle, takes too long.
- A $100 deposit is required.
- No credit cards accepted.
- Checking out, the receptionist does an inventory and guest pays additional charges if white towels or white sheets are soiled.
- One receptionist to serve all guests.
- Key card gave trouble. (Receptionist assigned to open room)
- The room are not cleaned daily.
- Rude Manager.
- Toilet leaks
- Ironing boards dirty
- Towels are not replaced. Guest must wash towels to reuse.

10/10

Exceptional

03 Dec 2017

Verified traveler

Clean hotel

Hotel is Very Nice and clean. The staff is very friendly but need to improve customer service skills.
Each room pays a $100 deposit, no credit cards accepted!
Checking in and checking out takes too long.
Upon entering the room, a clerk takes inventory and the guest signs the sheet. Upon checking out, a clerk takes inventory of the room again to see if the guest should pay additional charges. If several guests check out at the same time, all guests (rooms) checking out must wait until the clerk returns to the front desk.
Hotel should accept credit cards to charge incidentals.

6/10

Pleasant

31 Jul 2017

Verified traveler

The staff was over all pleasant and friendly. However the key card gave trouble and the elevator at one point in the time.
The room was big, clean and comfortable. Not the best view our the window.
On seeing my wife being Spanish the DJ started to play Bachata when we went to the pool which was nice.
Note: communication with employees over the phone can be tedious for an English speaker.

2/10

Poor

28 Jul 2017

Worst hotel experience ever!!

Worst hotel experience ever! and we have been to a lot of hotels in many places.
Hotel smells of strong chemicals in order to mask a severe sewage problem. As the chemicals burned our eyes and gave us a headache this was the main reason for us to leave the hotel.
We had to wait 1 hour for check in while there were no other guests and our room should have been ready since the previous afternoon as we arrived 8:00 am the next day due to flight delays.
Roof was being renovated right above our room while we explained clearly that we traveled all night and needed to sleep.
After complaining we got another room which had the same strong chemical smell.
Toilets did not flush properly in both rooms (minimum of three flushes for anything).
Only one key card per room no matter how many people you are with.
Initial booking was 5 night, we stayed 1 night because of all the issues, but still had to pay for 3!
Credit card machine did not work so had to pay cash. After paying cash they initially did not have sufficient change.
We were honestly thinking that we were in a candid camera show, which we unfortunately were not.

8/10

Excellent

16 Mar 2017

Verified traveler

Three is a charm

Sheva is located within walking distance from the Fort and the churches as long as you can do a couple miles and handle the heat and humidity. A taxi isn't too costly. What I like best is Sheva is near but not on the main road so it's peaceful. During this quiet time however, their bar and restaurant are not open so you must travel for meals.
Arriving into the airport early, I couldn't get into my room. However they allowed me to leave baggage so I could get to the churches before they closed for the day.

8/10

Excellent

21 Nov 2016

John D

New Nice, clean and safe.

This is a nice small hotel. Great and courtious staff. Rooms are spacious and nice. Only drawback was was intermittent quiality of the internet. But that is a common issue all over paramaribo.

10/10

Exceptional

14 Feb 2016

Stephen

Hidden gem in Paramaribo

Great stay! Impressive marble entrance, marble floors and a big room. A four course-included breakfast-served to you in the restaurant. Hot meat/salad plate(chicken or fish), fruit plate, pancakes/syrup, hard boiled egg and bread with juice and coffee. Located just off the main road, may be missed by most travellers. However, nice and quiet/safe neighbourhood. Central location in main hotel area, walking distance to old town/fort/presidential palace. Paramaribo zoo was a $3.00 US taxi ride away. Service was excellent, all of our requests were happily served. Super friendly staff. Price was competitive with larger hotels. Only 22 rooms so staff was able to serve us well! We have walked into many a posh hotels that charge double/triple the price of this hotel. Need I say more?

Partner

10/10

Exceptional

04 Aug 2015

Cris

Very surprised!

The hotel in general is very nice! my only complain is that the street were it's located is solitary, though it's close to a main street, however as a woman I didn't feel confortable walking around on my own, so I always asked the front desk to get me a taxi.

8/10

Excellent

18 May 2015

Verified traveler

good for quick business trip

not many choices in SR, good enough for quick trips business

6/10

Pleasant

27 Oct 2014

Steve

Paramaribo, Hotel Sheva

No way their claimed 5 stars, maybe just scrape 3 (maybe)

Young in experienced staff try their very hardest to carry out unusual management requirements.

For example, A large CASH deposit in Euros or US $ required, we only has £ Stirling. No credit cards. NEVER been asked for cash deposit anywhere in the world before!.

They take you through a full inventory of the fridge in the room item by item then require a signature.

The equipment in the gymnasium is either broken or has parts missing. The wall sockets are out of order so it is not possible to plug in the exercise bikes etc.

Lift (elevator) a bit dodgy, must press the right button at the right time or it jams.

Room is basic but comfortable. Very limited channels on TV.

Breakfast excellent, very attentive staff eager to please.

After 7:00 pm prostitutes gather on the street corner 50m away, quite intimidating if you are walking back from a restaurant.

Don't believe the picture on their brochure, its heavily doctored, the old building to the right has been removed by photoshop. This gives a very false impression of the front of the hotel.

Some areas beginning to get a bit tired now. A good spot of maintenance should bring it back up to standard.

10/10

Exceptional

19 Nov 2012

Martin

great hotel staff and hotel

Nothing but positive comments about the hotel. I was delayed going out of Suriname (don't fly Suriname airlines) delayed coming in and out... going out by 12 hours, making me miss a connection and so ended up 24 hours delayed getting home. These things happen, but when I took the flight 12 hours late is was still registered as being on time.... as they never update the status, so you never know the truth about their statistics. They put me in a dirty hotel in Curacao and paid no compensation.

Back the hotel, they were brilliant, allowed a late checkout as they had space. The reception staff worked tirelessly to find out about my flight and the new arrangements. Juan Carlos from Pasto, Colombia,, certainly knows how to look after client and manage his staff. Frankly a great few days, I Suriname and the hotel. I even had the pool to myself one day.

It's walking distance from great restaurants and the waterside, offering a nice walk along the river.

Even though the delay was miserable, the Surinamese were gracious, polite and an interesting multicultural people to talk to, making my stay very enjoyable. The Sheva hotel had a lot to do with this. One morning I had to leave the hotel before breakfast and the receptionist cooked my breakfast!

10/10

Exceptional

15 Jan 2026

Franky

Rustig locatie

6/10

Pleasant

01 Jan 2026

Bastiaan

Ontbijt was beperkt en werd niet bijgevuld. Geen bediening in ontbijtzaal. Er werd niets afgeruimd zodat tafels vol stonden met vaatwerk. Geen variatie in het ontbijt. Geen granen bij het ontbijt.

Partner

2/10

Poor

06 Nov 2025

Sanegecio

Alles zag er een beetje verwaarloosd uit, paar keer vast gezeten in de lift... de TV die werkte niet...airco was amper koel.

Leisure Friends

2/10

Poor

26 Aug 2025

Verified traveler

Avis très négatif :

Hôtel à fuir ! Dès notre arrivée, on nous annonce que leur machine à carte bancaire ne fonctionne pas, alors que c’était notre unique moyen de paiement. Ils exigent en plus une caution en espèces de 100 € sans prévenir. J’ai dû refaire une réservation et payer en ligne pour pouvoir rester.

Le pire arrive au check-out : ils ont gardé de l’argent de notre caution pour une chambre que nous n’avons jamais occupée ! C’est tout simplement du vol. Nous avons payé notre chambre, rendu la clé, laissé la chambre impeccable, et malgré ça, ils nous ont pris de l’argent sans raison valable.

Service malhonnête, aucune transparence, zéro professionnalisme. Je déconseille fortement cet hôtel, ils profitent des clients et retiennent l’argent de façon abusive.

Self

2/10

Poor

26 Aug 2025

Natoya

À fuire

Avis négatif :

Nous avons réservé une chambre à l’hôtel Shivas en dernière minute. Une fois sur place, l’hôtesse nous informe que leur machine à carte bancaire est en panne or c’était notre unique moyen de paiement. En plus, ils exigeaient une caution en espèces de 100 €, ce qui n’était pas précisé avant.

Face à cette situation, j’explique que je suis obligé de refaire une réservation et de payer en ligne. L’hôtesse accepte et nous procédons ainsi. Jusque-là, ça semblait réglé.

Problème : la première réservation (faite en direct) était impossible à annuler alors que ce n’était absolument pas de notre faute si leur terminal ne fonctionnait pas.

Le lendemain, au moment du check-out, l’hôtel garde une partie de notre caution, sous prétexte de cette première réservation. Je ne comprends pas :
•Nous avons déjà payé pour la chambre réellement utilisée.
•La caution était censée couvrir d’éventuels dégâts, or nous avons rendu la chambre en parfait état.
•L’argent de la caution a été retenu pour une chambre pour laquelle nous n’avons jamais déposé de caution.

En résumé : opacité totale, mauvaise foi, et perte d’argent injustifiée. Ce genre de pratique est inacceptable pour un hôtel qui prétend être professionnel.

Partner

2/10

Poor

16 Aug 2025

SAMUEL

- gros point négatif : impossibilité de faire le règlement par CB (pas d'appareil) - pas d'information à ce sujet lors de la réservation sinon on aurait choisi un autre hôtel
- Manque d'information concernant les conditions
- employée d'accueil peu compréhensif; Ne sachant pas analyser une situation pour prendre une décision adaptée au client (doit toujours appeler le responsable de l'hôtel)
- le responsable de l'hôtel refuse de communiquer avec les clients pour régler un problème.
- bac à douche bouché (l'employé nous dit que c'est nous qui devons chercher à évacuer l'eau)
- ascenseur en panne
- on cherche toujours la 4e étoile

Leisure Family

8/10

Excellent

07 Apr 2025

Willem Arnold Frederik

is ok

8/10

Excellent

07 Apr 2025

Willem Arnold Frederik

is ok

Business Partner

10/10

Exceptional

13 Jul 2024

ERIC

Proche des restaurants, bars et du centre ville à pieds. Environnement très calme.

Leisure Self

2/10

Poor

03 Feb 2020

Fritznel

Terrible service ..these people made me paid a 90%

Terrible administration they charged me a 90% increased on the previously paid stay ..

Friends_and_family Family

8/10

Excellent

01 Nov 2019

Maurice

Endroit très calme, à proximité des commerces , pas très loins du centre ville.

Partner

10/10

Exceptional

06 Sep 2019

Verified traveler

Alles was perfect xxxxx top locatie heel rust gevend 🙏

Business_and_leisure Self

8/10

Excellent

23 Aug 2019

Clémentine

Hôtel très agréable pour un prix raisonnable.

Nous passons toujours de moments agréables dans cet hôtel. Ils sont présents et accueillants. C’est très important. Les voyageurs sont satisfaits. Beaucoup de jeunes le fréquente.

Family

8/10

Excellent

06 May 2019

Colette

NICE

J'ai trouvé que le petit déjeuner n'était pas parfait.
Les produits n'était pas frais
Mais sinon l'accueil le confort est excellent

Partner

8/10

Excellent

06 Dec 2018

Alain

sans commentaires

Très bon hôtel avec une piscine couvert au centre des chambres avec une décoration superbe
un état des lieux sont effectués avant et après. Si un drap est taché, il vous font payé si la tache ne sort pas mais il ne le disent pas avant. Wi-Fi à remettre après chaque sorti de l'hotel

Partner

10/10

Exceptional

15 Sep 2018

teddy

Couple's delight

Very nice resort to rest and spend a lovely time with your boo

Partner

8/10

Excellent

14 Sep 2018

teddy

Sheva Holliday

Good staff always helpful

Family

8/10

Excellent

04 Aug 2018

José

Bjr nous étions à la recherche d'un hôtel car les lieux plus ou moins connus étaient pris donc une collègue de travail m'en a parlé et j'ai essayé,c'est dans un coin tranquille pas de bruit,aujourd'hui je ne regrette rien et ai même prévu d'y retourner.

Family

8/10

Excellent

14 Dec 2017

Verified traveler

Maneger van hotel te comercial

Het is een prima hotel, tot de check out.
Het is niet normal dat ik 20 euros moest betalen voor een flekje in een handdoek, nog nooit mee gemaakt in een hotel.
Ik boek vaak via jullie maar zo iets heb ik nog nooit mee gemaakt.
Met vr gr.
J. Pontes

Family

4/10

Poor

01 Aug 2017

René-claude

Hotel 5 étoiles dont le standing ne correspond pas. L'accueil est à revoir.
Ils rajoutent des taxes déjà payées sur Hotel.com. Attention si vous payez par CB, il faut une visa absolument et 5% sont facturés.
Le petit déjeuner est restreint. Le service laisse à désirer (panne du distributeur de boisson et aucun substitut proposé). Je n'y retournerai pas.

Family