Osama
My stay at this hotel was disappointing from the very beginning. I experienced a delayed check-in due to the lack of clear instructions. Despite reaching out multiple times before arrival, I did not receive timely responses, which left me waiting and unsure how to proceed upon arrival. This created unnecessary stress after a long trip.
Another major issue was the WiFi. It was not working throughout my stay, which was extremely inconvenient. I raised this issue several times with the staff, and although I was repeatedly promised that it would be fixed soon, no actual solution was provided. In today’s time, reliable internet is a basic necessity, and failing to provide it significantly affected my overall experience.
The combination of poor communication and failure to deliver essential services made this stay far below expectations. Unfortunately, I cannot recommend this hotel unless they improve their responsiveness and ensure that basic amenities like WiFi are consistently available.
Another major issue was the WiFi. It was not working throughout my stay, which was extremely inconvenient. I raised this issue several times with the staff, and although I was repeatedly promised that it would be fixed soon, no actual solution was provided. In today’s time, reliable internet is a basic necessity, and failing to provide it significantly affected my overall experience.
The combination of poor communication and failure to deliver essential services made this stay far below expectations. Unfortunately, I cannot recommend this hotel unless they improve their responsiveness and ensure that basic amenities like WiFi are consistently available.
