Aqua Resort Phuket

Thailand , Phuket
Phuket, 555 Moo 5 Rawai, 555
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75 reviews shown

8/10

Excellent

08 Feb 2026

Chris

I would stay here again. Very clean, looked after and staff were helpful No complaints about anything but nearby beach was a bit of a plastic dumping ground

10/10

Exceptional

12 Jan 2026

Jesse

Beautiful view.
Everything was fine no complaints

Leisure Partner

10/10

Exceptional

11 Dec 2025

Kim

This is a great all around accommodation. Phuket is a very large area so getting around always involves a car service ( or motorcycle which I won’t do ) but many beaches can be found by boat from Chalong Pier, by Longtail boat from the nearby beach or my favourite Nui Beach, a 300 Baht drive plus then a 2km hike in. A great way to stay in shape!

Leisure Self

8/10

Excellent

08 Nov 2025

Anthony M

Nice room, great view, friendly staff.

Partner

10/10

Exceptional

10 Sep 2025

Nathan

Highly Recommend. Modern Resort. Friendly Staff. Amazing Pool 🙌

Leisure Self

10/10

Exceptional

28 Feb 2025

Mat

Business_and_leisure Friends

10/10

Exceptional

29 Dec 2024

Deanna

Very clean! Nothing fancy but had amenities. Location is not great for walking as it's a bit out of the way but it's very easy to get a taxi. Friendly staff.

Leisure Friends

10/10

Exceptional

28 Dec 2024

Jacquie

It was a nice relaxing place. Clean, great staff.
You have to get a car to go just about anywhere.

Good restaurant near - Raga - wish we found it sooner. Easy to get to Rawai beach area, lots of restaurants- enjoyed Promthep Cape

Leisure

8/10

Excellent

01 Dec 2024

Eric

Good value. Nice facilities overall. Gym was alright. Pool was nice. Balcony view was nice.

Leisure Self

8/10

Excellent

16 Nov 2024

Patricia

hotel is nice and clean, pool very good but we saw rat around sun chairs, location is terrible. far from everything and beach no comment....

Leisure Friends

10/10

Exceptional

06 Aug 2024

Charlie

Lovely place and lovely staff

Leisure Self

8/10

Excellent

15 Jan 2024

STEPHEN

Quiet comfortable & clean

Nice hotel, comfortable quiet room, nice shower Nice pool
Not to close to much other than a 7/11 so a 200baht grab ride anywhere you want to go but suited my purposes. Decent food options but no bar.

Self

10/10

Exceptional

10 Dec 2023

Chantal

Wow

Chambre spacieuse et confortable. Bien insonorisée . Personnel aimable. Superbe piscine pratique pour les chaudes après-midi. Un peu loin des plages mais location de mobylettes sur place.

Partner

8/10

Excellent

28 Sep 2023

Steven

Lovely boutique hotel, very lovely staff, nice and quiet, not many bars, but good massage places. Early Morning Roosters were a bit annoying from the surrounding properties, that’s not the hotel’s fault. Lots of Halal and vegetarian options around.
No restaurant or bar in hotel, no breakfast available. Be prepared to get Bolt everywhere. But, this should not detract from the overall value and location of the hotel. Some mould in the room, but it’s a very good room, basically we had a pool to ourselves from the swim up Room 104. Everyone in the hotel, staff and guests all very respectful, there were no children also.
It is close to the beach, but it’s not like Rawai beach which is more picturesque.
Enjoy this hotel, it is truly lovely to stay.

Leisure Partner

8/10

Excellent

01 May 2023

Mark

Hotel looks nice, staff are nice even if they dont always understand they are ready to help. Pool isnt huge but at least its wet!

Leisure Self

8/10

Excellent

30 Apr 2023

Mark

Hotel itself is clean although my room didnt have a great aroma. But it appeared clean. Needs a little maintenance but overall not bad. Staff are very friendly but sadly not all staff speak english so we have the usual thai issues of claiming to understand when they dont. No fault to them, i dont speak thai. But, if i worked in an international hotel, id prob learn!

Leisure Self

8/10

Excellent

06 Mar 2022

Josh

Property was great, staff were fantastic. Only complaint was the pillows were absolutely terrible. I ended up using a rolled up towel to sleep on for my stay.

Leisure Self

2/10

Poor

20 Feb 2022

Amaris

The property was dirty with bird poop covering the windows. The headboard and fabric on the walls were covered in stains. Our Executive deluxe Seaview overlooks looked a bunch of warehouses and a mud beach. The bathrooms were not cleaned and they didn't even provide toilet paper. Overall the property is not at all as it was represented in the images. Not recommended unless they properly cleans thoroughly and make repairs

Business_and_leisure Partner

10/10

Exceptional

23 Mar 2020

Tracey

The property is very clean and the staff was very helpful and accommodating. Our connecting fly got delayed which resulted in our arrival a day late. We called and they were very gracious to hold our room and even approved late checkout. My family and I had a peaceful and enjoyable stay during a time of so many uncertainties.

Leisure Family_with_children

6/10

Pleasant

21 Mar 2020

Jacobus

Breakfast - I am cunfused

Breakfast- What happened - I am confused after this stay.. going to google the meaning “buffet “
Room - wanted to buy mop and broom after asking more than once - for our room to be cleaned.. couldn’t unpack our suitcases- lack of space and cupboards dusty..

Partner

10/10

Exceptional

15 Feb 2020

Ryan

This place is awesome! Especially if you want to escape the crazy beach areas. Much quieter and cheaper food locally but still close enough to hit the beaches. (this hotel offers free shuttles!) The pool is awesome and the overall condition of the hotel is good.

The BEST part about this hotel is the staff! Super friendly, always eager to help, really made our stay amazing. Would highly recommend!

Leisure Partner

10/10

Exceptional

13 Feb 2020

Verified traveler

Nice room amazing pool, Good breakfast, awesome staff

Leisure Self

6/10

Pleasant

28 Jan 2020

Capelli

The property in itself is ok, it has a big pool and the rooms are fairly ok. The hotel is in a poor location though, not much around to do. However you made rent a bike from the hotel and ride to Patong.

Leisure Partner

10/10

Exceptional

13 Jan 2020

Aaron

Home in Thailand

I really felt at home here, the staff was very nice and helpful. I was able to visit the surroundings and some islands not as near, even though there is not much to do close to the resort. Consider you need to have a way of transportation or book a taxi in order to move through Phuket.

The pool is very big and has enough room for children so you can swim comfortably in the deeper area. The view to the beach is beautiful, though the beach itself is not great for swimming.

Overall the experience is fantastic, ans is just improved by staying at this hotel at its nice staff. I would definitely come back.

8/10

Excellent

03 Jan 2020

Verified traveler

Generally it’s a good hotel and the staff were friendly however their English was at best poor. They don’t vacuum the rooms only sweep. Dusting of the furniture never happened. Bathroom has mould that’s never treated. The restaurant is average with only 2 menus, if there’s more than 2 tables others have to wait for the menu. There’s never enough pool side banana lounges. Around the hotel are shanty housing which was unpleasant.

Leisure Partner

10/10

Exceptional

30 Dec 2019

Verified traveler

Outstanding service and facility.
Highly recommend to all travellers.
Had a great time and the staff were so helpful.

Leisure Partner

10/10

Exceptional

27 Dec 2019

Verified traveler

The hotel is nice and clean, Staffs are friendly , there is a warm welcome treat when we're checking in. Hotel is far from the Attractions but it's fun to ride a motorcycle around the town.(there is a motorcycle rental service)

Leisure Partner

4/10

Poor

09 Dec 2019

Verified traveler

Poor management.
Poor reception service (communication, local knowledge, etc.)
Poor bathroom conditions - in room
Hotel rips off guests with additional services that are available nearby.
Nice pool though...even if it is closed at silly times for “cleaning”
Review softened to suit Expedia guidelines protecting hotels from being reviewed truthfully - because why would we want truthful reviews anyway...

Leisure Friends

8/10

Excellent

29 Nov 2019

Goran

Everything is good except breakfast...Lots of Chinese staying a day or two making a terrible noise at the hotel

Leisure Partner

10/10

Exceptional

26 Nov 2019

Verified traveler

Everything was fantastic except the cleaning service which was not very good.

Partner

10/10

Exceptional

10 Nov 2019

Ester Lucy

Great Hotel

Amazing stay- we were able to check in early for free and were greeted by a friendly receptionist.
Food is not very good that is the only down point but lots of restaurants along the beach that were delicious.
We made full use of the free shuttle bus and the free peddle bikes around rawai beach.

Partner

10/10

Exceptional

03 Oct 2019

Marta

Kind, helpful staff, nice clean pool.

The bathroom had a funny smell, like if the sewer line would not be working properly.

Leisure Family

10/10

Exceptional

06 Aug 2019

Verified traveler

The hotel is just perfect. The price, room, and staff is great. Swimming pool was so good. Staff helped with whatever we needed. The hotel is a little far from main city, patong. The staff helped with the transportation. This hotel made my trip remarkable.

Leisure Friends

6/10

Pleasant

24 Jul 2019

Verified traveler

The hotel itself was fine, the bed very comfortable, the shower good and the room was clean. The pool was also ok. But..the location was or is terrible. If you want to go somewhere you might like to go you will take a 40 minute taxi ride. The beach which is 150 metres from the hotel is nothing more than a mud flat. The stakk were friendly, no restaurants on hand, the hotel provides food but we wanted an outside experience..and there is none. Unfortunately I have to say there is no way we would return to that place. The remote location kills it

Leisure Family

10/10

Exceptional

02 Jul 2019

Darren

FANTASTIC

I had a great stay and the staff were so helpful +++++

10/10

Exceptional

23 May 2019

Jorge

Aqua experience

Perfect quiet hotel, wifi was good, front desk employees always helpful, Definitely recommended

Partner

10/10

Exceptional

27 Apr 2019

Verified traveler

The staff was very helpful and the hotel itself was very clean. The pool was super relaxing and we all enjoyed our stay. I will say my only small complaint would be the food (not many choices on the menu and they stop serving at 9pm- the location of the hotel also doesn't have many options around to go for food).

Leisure Friends

8/10

Excellent

28 Mar 2019

Verified traveler

The friendliness of the staff, the specious room, organising motorbikes, tours, taxi, etc. quickly and efficiently.

10/10

Exceptional

26 Mar 2019

Verified traveler

Absolutely beautiful hotel, staff are very helpful and friendly and breakfast is good. Came with my partner for my birthday and enjoyed my stay here

Leisure Partner

6/10

Pleasant

18 Mar 2019

Verified traveler

The property is small and near the remote Rawai beach

Leisure Partner

10/10

Exceptional

18 Mar 2019

BrianH

Hard to fault this hotel, or the staff! It’s kept incredibly clean, the pool is fantastic, there’s a free shuttle bus to some great local beaches (Yanui & Nai Harn). The staff are incredible friendly! I’d have no hesitation in recommending this place!

Leisure

8/10

Excellent

12 Mar 2019

Monique

the location made the property seem like it was an oasis which was interesting.

Leisure Friends

10/10

Exceptional

11 Feb 2019

Roger

Great pool. Close to many nice areas

Everything was great except checking in took way longer than it should have.

Partner

6/10

Pleasant

03 Feb 2019

Verified traveler

Not a 4 star hotel IMO

This hotel is more like a 3 star hotel. Rooms are clean, the pool is fine, but I wouldn’t necessarily label it a 4 star. Maybe 3.5.
First, the location is not so good for a family that can’t drive a motorbike. We had one, so it wasn’t an issue, but given the price of taxis on Phuket, the location would hinder a lot of families from enjoying themselves. The breakfast was just ok. The staff smiled and got along well with each other, but I didn’t find them smile at their guests or seem friendly enough. Also, I found the staff’s English ability at a low level. The staff spend a lot of time talking to each other, but I thought they had some problems interacting with customers and they didn’t appear interested. When they did talk, they rarely smiled and some had problems communicating in English and could rarely make a full sentence even with broken grammar. As I was coming from the pool one afternoon, I noticed two of the front desk attendants watching some sort of TV show/movie on their computers. I thought it looked unprofessional as their heads were down and absorbed in the computer. I feel the hotel needs a regular manager, as it seems like the staff could be more professional and provide better service. In summary, the staff took care of mostly everything we asked, but I think they need training in customer service, English, and a manager is needed to keep everyone in line. The hotel has potential for sure.That’s just my opinion though, maybe we hit them at a bad week.

Partner

8/10

Excellent

16 Jan 2019

Evan

Pretty good, but inherently noisy.

Pretty nice place. Staff was good as well. Only problems were broken a/c in workout room and the loudest doors I’ve ever heard. If people come back to rooms late you’re in for a treat. The doors naturally slam producing a ridiculous noise throughout the floor. Woke most of us up at 2:43 am as one couple came back to their room. Very surprising

Partner

10/10

Exceptional

13 Jan 2019

Steve

Although further away from the tourist hotspots of Patong and Phuket Town than most options on the island, Rawai is a lovely area with all the required amenities and less of the crowds. Aqua Resort is a good base for travellers looking to spend their days on beaches and activities with a nice pool to relax in before heading out for the evening. Your own transport or taxi money is essential for staying here.

8/10

Excellent

08 Jan 2019

Verified traveler

Great hotel, not so accessible location

The hotel is actually quite nice & room and bed comfortable. It is a good price but you may need transport to access nearby beaches & restaurants as the shuttle is infrequent. Staff is extremely friendly & helpful. As it is booked a lot by coach tour companies who book a bulk of the rooms, the pool can be very noisy in the mornings if you like to have a lie in bed (I think all rooms face the pool).

Family

8/10

Excellent

07 Jan 2019

Nick

Nice hotel close to the main road. Staff are quite accommodating and polite.

10/10

Exceptional

02 Jan 2019

Marvis

Exceeded my expectations

Great stay! Awesome service . magnificent room

Family

8/10

Excellent

04 Dec 2018

Verified traveler

Good hotel but beach not ideal Plenty of local restaurants and convenience store within walking distance

8/10

Excellent

22 Nov 2018

Verified traveler

The hotel was really beautiful and modern but the only thing I didn’t like was that it was far from the nice beaches. Though they do offer a free shuttle to the beach.

10/10

Exceptional

14 Oct 2018

Madhu

Staff was really good and helpful. We enjoyed our stay and definatly would recommend this hotel.

6/10

Pleasant

22 Apr 2018

Natasha

The room was great. The location not so much. It is a bit out of the way. The hotel does have a shuttle bus that takes you to some of the near by beaches which is great. The beach near the hotel is a no go. Its disgusting. Dirty smelly and cats running all over it not to mention the rubbish covering it.

4/10

Poor

27 Mar 2018

Verified traveler

I will not recommend this hotel

The location of the hotel was too far away from city , shopping centers, bars beaches and restaurants.
Breakfast was very poor.
We got a room with a sea view but all the room views was terrible, we could see some messy storage and very old houses rather than enjoying the sea view.
The street was not clean and even we couldn't go for a walk.
We choosed this hotel because of using the gym, however gym was very poor with no air condition.
Also hotel is too far from airport, patong and all tourists attraction place.

10/10

Exceptional

08 Mar 2018

Awesome pool

The staff was very friendly. We loved the pool and the temperature of the water was great. Close walk to view the water, but not the kind of water you want to get in. There are some great food places you can walk to near by. We really enjoyed the Mexican food place nearby. Overall great experience.

8/10

Excellent

19 Feb 2018

woo

nice hotel

Staffs were very friendly and helpful. Room is clear with very good view.

10/10

Exceptional

12 Feb 2018

Verified traveler

Quaint Hotel with Amazing Staff and Pool

The staff at this hotel were so friendly and helpful. The manager was very helpful to my needs. The male front desk clerk was especially nice and handled quite a few projects that I needed assistance. The pool area is amazing!! Overall, the experience was fantastic!

10/10

Exceptional

31 Jan 2018

Verified traveler

Very nice hotel. Close to beach, but not the sunbathing play in the ocean type beach. Fisherman beach. Play beach is about 20 or 30 minutes away. Still a lot to do in the area and would book the hotel again. Amazing pool. Amazing room. And amazing staff.

8/10

Excellent

26 Jan 2018

Sean

Nice hotel, not sure about the location.

Great hotel but it is in the middle of nowhere so took a bit of time to find things - especially decent local eats etc. If you just want to stay in the hotel, then it’s fine. You can’t swim
At the beach outside either.

6/10

Pleasant

06 Jan 2018

Verified traveler

Comfortable stay but not worth it

This is a 3 star hotel at best, not 4 star as advertised. It looks fairly new and clean for now. The room/bed/AC/shower/pool are good. The staff is friendly and helpful. However, it is in the middle of nowhere. It costs 200 baht to get to the nearest restaurant in a taxi and 300 baht to the beach. They had a shuttle (3 times in the day over the Christmas period) to the nearby beaches. We used it to drop us but after waiting 20 minutes for a pickup that never turned up, we decided to not rely on it for pickups anymore and paid for taxis instead. In any case, the last pickup is 5:30pm which is too early to return from the beach as there is nothing to do in or around the hotel.

Family

6/10

Pleasant

02 Jan 2018

izhak

the brekfast is poor. far from any place .

Family

8/10

Excellent

02 Jan 2018

Ralph Tauran

Great hotel in the quiet part of the island

Would recommend if you want to be in a clean and modern hotel away from the hustle and bustle of the popular beach scene. The view of sunrise from your room is spectacular. The is surrounded by local residencies and is very near to a 24 hr pharmacy and minimart. The tourist beach of Rawai is about 5 min by car to the south. A larger supermarket, money exchange, and a few upscale restaurants are 10 min walk north. Don't let it keep you from buying fresh fruits like Rambutan, and Lychee from the local street vendors. Eat the Durian and Mangusteen fresh on the side of the road as the hotel does not allow it in the hotel for obvious reasons.

Family

6/10

Pleasant

28 Dec 2017

Verified traveler

Good resort with helpful staffs but location is not so convenient and the food variety is less.

10/10

Exceptional

15 Dec 2017

Verified traveler

Young traveller’s review

Amazing stay at a nice hotel. Breakfast was filling and included. Rooms were comfortable. The views from the rooms to the beach and overlooking the pool were also very nice. Only downside was there’s not much in the area besides massages and cheap food but it’s easy to rent a scooter and go anywhere. The beach by the hotel has great views but not really usable to layout. Also - room key issue if you’re trying to get two keys should be fixed but overall great stay!

Family

4/10

Poor

23 Nov 2017

Verified traveler

Chinese hotel......
Wi-FI was okay when it works - But falls out often...
A little far from Rawai.

10/10

Exceptional

20 Nov 2017

Zydra

Perfect hotel in calm area of Phuket

It is really nice and new hotel. The hotel is located in calm area, about 50 m from main street so you won't hear the noise from the street. Breakfast was delicious. The staff was very helpful. The pool is great and it was a great alternative for the sea because the beach close to the hotel is not attractive

10/10

Exceptional

04 Oct 2017

Craig

Friendly and accommodating staff...clean room and a really nice pool

10/10

Exceptional

17 Nov 2025

Felix Sebastian

Excellent helpful staff

Self

4/10

Poor

19 Feb 2025

Verified traveler

Kan inte rekommendera

Högljudd AC som gjorde det svårt att sova. Osköna sängkuddar. Omysigt område. Okej service

Partner

6/10

Pleasant

20 Jan 2025

Verified traveler

Kiva hotelli, huono sijainti

Hotellissa ei mitään moitittavaa, mutta sijainti… lähistöllä vain 6 kaistainen iso tie ja 7-eleven. Ranta oli lähinnä veneille eikä ravintoloita ollut pilvipuotia lukuunottamatta.

Partner

10/10

Exceptional

05 Jan 2025

Julien

Bel hotel avec chambre parfaite et balcon vue mer

Bel hotel , grande chambre avec balcon et vue sur la mer. Tres propre et bien equipé. Tres belle piscine.
L
Seul le quartier et la plage sont

Partner

10/10

Exceptional

24 May 2024

Matthias

Sehr sehr tolles Hotel, liegt sehr zentral und ist alles zu Fuss erreichbar 🙂die Zimmer sind schön sauber...komme gerne wieder 👍🙂

Leisure Self

10/10

Exceptional

06 Dec 2023

Mok

泊車方便，附近有cafe 及便利店，特快checkin

Leisure Partner

8/10

Excellent

26 Nov 2023

Anders

Trevlig personal. Ok rum. Bra pool. Bra balkong. I princip obefintlig resturang. Ingen direkt frukost. Området kräver transporter för allt. Finns ingen vettig resturang precis där. WiFi av 10 år gammal typ. Kopplar ned alla våra enheter hela tiden.

Leisure Partner

10/10

Exceptional

06 Mar 2022

Reimund

Ich war rundum zufrieden, jederzeit gerne wieder!!!

Leisure Self