Chateau Suites

4/10

Poor

04 Mar 2026

Almeta

The parking was good, but i thought it would be a nice place and a nice area. It was in the hood the hotel didnt look like the pictures. Wall was dirty, no wash towels to wash wash with only towels to dry your body with. Look like a place that do all kinds of things in. The tv didnt work limited on delivery food from everyone didnt want to delivered food there. But, the hot tub was nice even it though it didnt have jets, but the only thing me and my husband was worried is about the car getting broke in. The neighborhood the hotel was in the middle of the hood.

Partner

4/10

Poor

27 Feb 2026

Ryanna

the room smelled like pungent cigarette smoke, there were cigarette burn holes in the chair, unwiped end tables with sticky residue spots on those end tables. there was also clearly something wiped on the bathroom walls by someone’s hand.

Partner

2/10

Poor

18 Feb 2026

Danielle

Tv and hot water not working

Partner

8/10

Excellent

16 Feb 2026

Charles

Room was clean enough.

Leisure Self

2/10

Poor

15 Feb 2026

Joe

I stayed in this room for about 20 minutes still waiting on my refund, this place is gross. Pictures are the absolute opposite of what this place looks like. It’s genuinely a motel 6… possibly worse. I wish i could post pictures that I’ve taken so everyone can stay away.

Partner

6/10

Pleasant

02 Feb 2026

TARA WILIAMS

No Towls. Hadnt cleaned

Business Partner

4/10

Poor

23 Jan 2026

Tavis

First off the bathroom glass in the door was broken so there was no privacy when using the bathroom. Then on top of that it was all types of debris all through out the room on the floor. And we had issues with the door not working.. Overall it was one of the worst rooms that i ever stayed at.. The rooms are not as shown on the listing at all....

Partner

2/10

Poor

05 Dec 2025

Maryna

Only stayed there since my friend had a wedding at the venue. I didn’t ever read the reviews prior of booking the room. Upon entering the room the smell tells you all about it right away. I ended up throwing away many of my personal items since everything smelled like cigarettes and some old smell. Had to wash all my clothes as well. Luckily we did not had bedbugs but would not surprise if other rooms have. This hotel (which is really a motel) needs a big renovation. I would better pay extra $50 and stay at Hilton near or somewhere else.

Leisure Family

2/10

Poor

06 Sep 2025

Yuchuan

Alive cockroach found and moving on my pillow

Business Friends

8/10

Excellent

21 Aug 2025

SCOTT

Place was nice, Clean, and Comfortable..
Said they were doing some upgrading , one wall coulda used some paint, was just Spackled , but otherwise good…

Business

2/10

Poor

22 Jul 2025

Kimberly

When we pulled up to this hotel we automatically felt uncomfortable. The picture of the hotel online isn’t the actual hotel. You have to drive around the side of the building to get to the hotel office. The doors to a lot of the rooms were open so we could see the rooms. They are not in very good condition. We didn’t stay there that’s how sketchy it was. I would not recommend this place!

Leisure Partner

10/10

Exceptional

12 Jul 2025

Regina

I was surprised at the cleanliness of the room and quickness of the check in.

4/10

Poor

02 Jul 2025

Cassandra

They advertise that the room has a jacuzzi when it’s just a large bathtub. The room was not very clean, the floors were slick and they don’t provide more than 2 towels.

Leisure Friends

6/10

Pleasant

29 Jun 2025

Frank

Overall, the stay was ok. No major problems, but the mattress was awful. My wife and I were in town for a convention, but we cut out the last day of the trip to head home because neither of us could sleep well on the mattress and were both in pain. The room itself was fairly bare bones for being \"the dream suite.\" No table or space to sit and eat comfortably. There was also a hole in the drywall we didn't notice until after the staff had left for the night. I reported it on check-out and am hoping we don't get blamed for it. If you don't have back issues, it's not a bad place to stay.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Artur

No comment

Business Self

8/10

Excellent

21 Jun 2025

Charles

The person in the lobby was very nice to us when we requested a new room because the one that we got first wasn't too clean.

Leisure Partner

2/10

Poor

08 Jun 2025

Chris

Very crappy neighborhood. Motel is very dated. Website is very misleading. Parking poor! Toilet, leaked at the Bowl every time you flush it. Not enough towels.. very one ply toilet tissue. Nothing good to say about this place.

Business

2/10

Poor

26 May 2025

Makaylie

Our room was a disaster when we were put into it later than expected. The door was broken, our keys wouldn’t work on it because of some faulty system with the digital keys, the bed was smaller than advertised, the mattress was plastic and caved in, the coffee maker was filthy, they had zero accountability nor accommodation for lack of pillows/towels, the towels were cheap and left residue everywhere, the phone to the front desk was unplugged and broken. Many things were horribly wrong with this place, and I would not recommend staying.

Leisure Partner

6/10

Pleasant

19 May 2025

Todd

The room was ok. Nothing special really about it. Asked for extra towels and pillows but they said they did not have any extras. The room is billed with a hot tub, saw a comment saying it was just a whirlpool tub, but we just had a basic bathtub. That was the biggest let down since that was the selling factor for this room for me.

Leisure Partner

10/10

Exceptional

09 May 2025

Juay

Good stay
Will return

Leisure Self

6/10

Pleasant

06 May 2025

Emily

Not as described.

The pictures do not show the actual hotel that is in the back the hotel itself is actually pretty run down. The beds were very uncomfortable and housekeeping doesn’t use wet floor signs. I slips coming in and leaving.

Business

2/10

Poor

18 Apr 2025

Daniel

A true hot sheets hotel. Thin, see through sheets. Shining-esque hallways. Old. Threadbare and embarrassingly small towels. TV cracked and literally padlocked to wall.

Room was clean. Staff was nice. Do not be deceived by photos. It is a dump.

Leisure Self

2/10

Poor

14 Apr 2025

Stephanie

Would not recommend

Awful! They called me twice the day before to confirm my reservation then when I got there told me there was a problem with my room and said they were fully booked. Once I showed that they called me twice yesterday shocking they had a room. Not the room I booked though and the bed was as hard as a rock. One pillow and we had to ask for towels. I would not recommend this place at all.

Partner

2/10

Poor

13 Apr 2025

Adam

Rooms are dirty. Our room had no shower towels upon arrival. Went to front desk and they would only give us 3 small towels when asking for 4 or more. Front desk attendant was very unfriendly. Sheets had cigarette burns on them. 3 out of 4 light bulbs over the bed were out. My wife wouldn’t sleep in the bed and we left at 8am the next morning. Stay away from this property!

Leisure

2/10

Poor

10 Apr 2025

Verified traveler

It was terrible there was nasty stuff underneath the bathroom sink there was blood splatters on the wall holes were patched not painted the rooms didn't look nothing like the pictures the beds were crappy the the sheets have rips in them pillows or garbage it was the worst hotel I ever stayed in

Business

8/10

Excellent

01 Apr 2025

Christina

.

Business Self

4/10

Poor

27 Mar 2025

lynn

The photos are deceiving. It's more like a motel than a hotel. The room we have was clean enough, but it has no desk or chair to sit. The room has strong, permanent cigarette smell. We also could not figure out how to turn on the heat. It was too cold to sleep.

Business Family

8/10

Excellent

16 Mar 2025

Onesimo

Room was clean and decent for the price would stay here again

Business Self

6/10

Pleasant

10 Mar 2025

Denise

Staff friendly

2/10

Poor

02 Mar 2025

Derrick

Pictures of property are of the front area and not of the hotel rooms. Room smelled of smoke, smoke detector was on shelf. Would pay maybe 40 for this room but no more then that. Mold on ceiling above large tub. Stated hottub in room. Just large bath instead.

Leisure Partner

2/10

Poor

16 Feb 2025

Verified traveler

Did not have a hot tub! It was a bathtub with NO jets! I’m surprised the bed held up overnight…it was noisy every time you moved around. Huge cobweb, dusty, and had to ask for towels and washcloths! Do not recommend!

Partner

10/10

Exceptional

08 Feb 2025

Jackie

The room was a bit dated, but it was clean and served it's purpose. The shower is super nice. The hot tub was great but it had no jets which surprised me.. my only complaint is we definitely could have used more towels and pillows.

Partner

10/10

Exceptional

30 Dec 2024

Allison

Quiet and comfortable

Leisure Partner

8/10

Excellent

13 Dec 2024

Matthew

Decent price for what the room had to offer. Friendly and laid back staff. Quite a few choices for food within walking distance. Overall a decent experience and would stay again.

2/10

Poor

02 Nov 2024

Alfred

Wasn’t clean bed very uncomfortable

2/10

Poor

20 Oct 2024

frank

I pray i didnt bring home any bugs
There was hair on my towel keep in mind im bald so it wasnt mine 🙃 people running up and down the hall late at night being loud and obnoxious wouldnt recommend this dive to my worst enemy 😑 well maybe i would to them but i dont recommend it

2/10

Poor

12 Oct 2024

Justin

The floors were sticky, the bathroom was filthy, it smelled like people just smoked cigars in the non smoking room, the shower didn’t have shower head, the smoke detector was disconnected, the tv didn’t work, there was a door connecting to the next room that had a dog barking in it

Business Family

4/10

Poor

25 Sep 2024

Andrea

Was expecting it to be nicer. Originally they over booked and canceled me.. that should have been a sign. Then they found me a room, since I was in the wedding party, which is why I booked the room. The hall and room smelled of cigarette and weed smoke coming through either the floor or walls from below long term residents. When complained they did not seem to care..

Leisure Family

6/10

Pleasant

15 Sep 2024

Janet

We stayed in the presidential suite. It was an ok value, but did not have the sleeper sofa (but there was a sofa at least). One of the windows was broken and the music at the club was very loud.

Partner

10/10

Exceptional

09 Sep 2024

Scott

Staff was super nice! There is a lot around to eat within walking distance! We will be back!

Friends_and_family Family

6/10

Pleasant

21 Aug 2024

Verified traveler

Check in was smooth the clerk was very nice and friendly.

The room was a disaster - it was dark when I got there and while it looked very worn I thought I could look over and avoid the scuffed walls for the extent of the 3 night stay.

The more I looked around the worse it looked and come morning with the full light the splatter of some sort of matter from floor to ceiling was apparent and all the other filth. I took some photos incase I needed to plead my case and packed up heading downstairs to request the rest of my stay canceled. They obliged very few questions asked and I tried to explain the stay was nice and quiet but that room was a disaster and neglected.

I tried to add pictures to the review but the option was erring.

Business Self

2/10

Poor

18 Aug 2024

Rex

Chateau/shadow

After searching through multiple hotel rooms online i chose to go with the Chateau Valley Forge. The room advertised was said to be clean, Smoke free, and equiped wth a couch (also shown on the picture)n.

Booked the room and once checked in what i found was nothing short of a complete waste of my hard earned money.

No couch, filthy room and and rude staff that just dismissed my concerns . Lrooks like there is blood all over the ceilng. Had to scrub the soap scum line out of thee bathtth. Overall this room is not worth the cost by far. I would not recomment this place to anyone looking ;

Self

6/10

Pleasant

01 Aug 2024

KIMBERLY

The shower had mold. The walls was dirty.

Leisure Family

4/10

Poor

12 Jul 2024

Beverly

They have a connected wedding venue. So there’s music blasting down the hall late into the night. The room we got had shelves that were tilting at an angle so much your phone would fall off it when you set it down. The mattresses were pretty old and springy. Good for the price, i guess, but worse than a Motel 6.

Leisure Partner

8/10

Excellent

09 Jul 2024

Robert

Good hotel

Was a good spot for the night friendly staff

Friends_and_family Family

6/10

Pleasant

29 Jun 2024

Romik

It’s a bar and club connected - people smokes

As soon as you open the door smells like a smoking

Friends_and_family Family

4/10

Poor

23 Jun 2024

Lauren

The staff was non existent and when they were available, no one was helpful. When I finally found staff they made inappropriate comments and questions about my ethnicity. The comforter had cigarette burns in it and the towlels in the bathroom were so thin and small they barely even dried anything. Never again.

Family

10/10

Exceptional

21 Jun 2024

Alisher

Oscar at the front desk was professional and helpful

Business_and_leisure Self

8/10

Excellent

20 Jun 2024

Frank

Hell ya

6/10

Pleasant

01 Jun 2024

David

> Thin walls: could clearly hear people talking next door and one floor below.
> Crazy inconsiderate renters shouting and arguing until 4 AM.
Paint and fixtures old/scratched/run-down

Leisure Family

10/10

Exceptional

01 Jun 2024

Denise

Thank u

Leisure Partner

2/10

Poor

27 May 2024

Coreu

Blood spatter on the wall very dirty. Not a comfortable place to stay

Business Self

10/10

Exceptional

27 May 2024

Tamia

Its was very clean and spacious. Friendly and helpful staff

Leisure Partner

8/10

Excellent

13 May 2024

Christina

The gentleman that checked me in and subsequently out was very kind.

Business Self

2/10

Poor

12 May 2024

Dione

Dirty

Leisure Self

2/10

Poor

28 Apr 2024

Jason

Rooms are trashy, property needs lots of work. Rented presidential suite was more like a downgraded traphouse suite.

Leisure

10/10

Exceptional

18 Apr 2024

CHRIS

FIRST,I HAD A PROB WITH BOOKING, THE FIRST TI THE LAST STAFF I DELT WITH WAS AWESOME IT JUST MADE ME WANNA STAY HERE AS LONG AS I CAN I THANK THEM I REALLY DO THX

Leisure Pet

6/10

Pleasant

14 Apr 2024

Chris

I won’t stay there again.

8/10

Excellent

12 Apr 2024

Jose

I really enjoyed the hot tub

2/10

Poor

13 Mar 2024

Chris

Never have I ever in all my 44 years

Dingy, disgusting, never have I ever !
People lived in hotel rooms down stairs !
Exposed wiring , outside, door wouldn’t lock looks like was kicked in.. sheets stained hair in the bed.. hair in shower and tub, couch’s ripped, dead bugs, ants , tv remote didn’t work
Window was broken .. brown or blood stains on base board chipping paint..holes in the ceiling .. ceiling stained.. ironing board was disgusting and stained .. didn’t even upload all 25 pictures

Partner

2/10

Poor

12 Mar 2024

Kari

Room was not very clean and it looked like a landlord's special paint job inside. Not professional. An event had music blasting well into the evening hours and there was no escape from the sound while in my room. I literally couldn't hear the desk attendant when he showed up due to the music

Leisure Self

10/10

Exceptional

04 Mar 2024

Emmilyne

It’s in a good area with lots of shops near by

4/10

Poor

18 Feb 2024

Christopher

Disappointed

The room was eh ok. Not alot of hot water. When checking out nobody at desk and no one answers the after hrs number. If going down just for somewhere to stay, then it is not too bad.

Partner

2/10

Poor

18 Feb 2024

Mark

They did not have the room that i reserved over two weeks before and told me that at 5pm the day of check in. That turned out to be a godsend because upon inspection of the property I would not have stayed there anyway. Do not book a room at the Chateau Suites in East Norristown Pennsylvania. You have been warned. Shame on Expedia for lending any credence that this property is any resemblance of a decent place to stay. I have never before given a review of anything in my 70 years. You have been warned.

8/10

Excellent

12 Feb 2024

Avery

We had a great time, everything was great! We loved the jacuzzi only thing was the water temperature would go cold really quick so we couldn’t fill it all the way up. The first few minutes of our stay began a little stressful tho due to an older white man staying a couple rooms next to us that was angry for some reason at someone and we could hear him screaming racial slurs for over 30 minutes, as well as aggressively slamming stuff. Not the properties fault, but it was very loud and disruptive and gross. Made the beginning of our stay a little uncomfortable since my partner isn’t white, it felt a little threatening. Again, not the properties fault whatsoever i just hope in the future if they hear something like this again to address it. Other than that though everything was great.

Leisure Partner

2/10

Poor

12 Jan 2024

Montese

Bedbugs smh

Business Partner

4/10

Poor

08 Jan 2024

Amber

It was quiet and the staff were very friendly and negotiable but i stayed in two different rooms at this location and neither room had any kind of heat source (no base bored heat) (no multi functional window unit) had to buy a small plug in floor heater from a thrift store in order to endure the stay

Business Partner

10/10

Exceptional

30 Dec 2023

Tanya

Very clean and wonderful service and staff

Leisure Partner

10/10

Exceptional

17 Dec 2023

Dee

👍

Leisure Family

2/10

Poor

14 Dec 2023

Christina

The lobby was difficult to locate and poorly labeled. I had gone to two different doors (one was locked and I was redirected from the second) prior to gaining access to the lobby. Parking was poorly identified which required my moving my car. Check out requires additional time/steps. Toilet didn’t flush properly. Hand towels were dirty. Air vent in bathroom full of dust and debris. Actual vent cover was laying on back of toilet seat. The bedding was near bare and I was freezing most of the night even with the heat vent on. Tap water smelled awful. Poor lighting in room.

Business Self

6/10

Pleasant

06 Dec 2023

Thomas

Clean basic room

Business Self

8/10

Excellent

05 Dec 2023

Susan

Convenient location. Helpful, friendly staff.

Leisure Pet

8/10

Excellent

15 Nov 2023

Beth

It is obvious that the buildings are older, but they are clean! Oscar, the front end person, could not have been more helpful and nice. The back parking lot is dark which makes it a little scary to walk to your room at night.

Self

4/10

Poor

13 Nov 2023

Pat

There was mold on the ceiling of the room. There was only 2 towels. Normally hotels provide 3.
The bathroom is pretty new but why would you put wood trim in the shower. That is already starting to rot.

Leisure Family

4/10

Poor

30 Oct 2023

Raymonde

Bed wasn't comfortable only two pillow ac wasn't working properly

Partner

10/10

Exceptional

25 Oct 2023

Yathrib

Upon arrival the property looks like a banquet hall but once you ride around to the lobby it’s very beautiful and quiet. I enjoyed my weekend stay,, the hot tub/ jacuzzi did take a while to fill up but I overall loved it.

Business_and_leisure Partner

2/10

Poor

21 Oct 2023

Dale

BEDBUGS!! We stayed long enough to get our money refunded. Avoid at all costs.

Leisure Family

2/10

Poor

26 Sep 2023

Kenneth

Cancelled without notice

Booked a room here a month or two in advance. I was near the end of my seven hour drive to the property when I got a phone call that they were cancelling my reservation on me! Room needed some sort of unspecified maintenance and was 'unusable'. No other rooms of any kind were available apparently, so I had to pull over and find another place to stay at the last minute - and about 45 minutes further away. No compensation, nothing. Completely unacceptable!

Self

10/10

Exceptional

19 Sep 2023

Richard

Everything was fine

Partner

10/10

Exceptional

10 Sep 2023

Barry

Nice place

Convenient location. Friendly staff. A lot of things to do in the area.

Business

8/10

Excellent

04 Sep 2023

Brian

Renovations being done on property

Also ask front desk if there is a private party at the Monaco club attached in front. A very festive party went on with techno music until the wee hours of the morning. My wife and I sleep hard so it didn’t bother us. If you’re a light sleeper, better ask first. Also bathroom was rehabbed and it was BEAUTIFUL. Front part of the room was not. Bed was comfortable and clean, coffee maker and micro in room. I would definitely stay here again.

Partner

8/10

Excellent

29 Aug 2023

Charles

Staff was friendly

Leisure Self

8/10

Excellent

20 Aug 2023

Gerry

Original room smelled and tv didn’t work but they gave me an alternative after I complained

Leisure Self

8/10

Excellent

15 Aug 2023

Tiffany

The rooms are very clean and roomy. Extra pull out sofa is nice. Very quiet.

Partner

6/10

Pleasant

29 Jul 2023

Elizabeth

The gentleman who checked us in was a joy. The night sift guy not so much. Did not clean the room while we were there. Had no rubber mats for the bath tub and one of the people in my party slipped and fell. Told the desk clerk what happened and he could care less. So i will not be staying there again.

2/10

Poor

24 Jul 2023

Gilma

The room was dirty , no towels and smell like cigarette so bad 😷

Business_and_leisure Partner

8/10

Excellent

11 Jul 2023

Holly

Nice people.

4/10

Poor

03 Jul 2023

Ivan

Place was super dirty

Self

8/10

Excellent

03 Jul 2023

Sheri

Room smelled of being previously smoked in. Otherwise room was spacious and quiet.

Leisure Partner

2/10

Poor

30 Jun 2023

Verified traveler

Run, don't think twice, just RUN!

The pictures of this hotel are totally deceiving. The entire place plus the rooms are nothing but trash. What you reserve is not what you are going to see when you get there. The room was absolutely nasty. I don't even want to guess what was all over the mattress or the daybed. (I ordered a room with 2 queen beds but got one nasty bed and a daybed!) I also question the neighborhood where this hotel is in. This is not a place you want to stay.

Friends_and_family Family

2/10

Poor

25 Jun 2023

Shanna

The man at check in was rude and ignorant, when I got to my room it was horrible bc I asked to be on the inside of the building not the outside and that is what I choose when I reserved it online and that’s what I should have gotten he said the maid forgot to clean my room on the inside, it’s very strange their all around and didnt feel safe i actually went to Wawa until a friend came at 2am bc I felt u am safe so I wasn’t in my room but 2 hours and left at daylight , I would like a full refund please
A

Leisure Self

8/10

Excellent

18 Jun 2023

Jeffrey

I have stayed here a couple times and it's always a decent place with a decent price. I have no complaints. Nice comfortable bed and clean.

4/10

Poor

12 Jun 2023

Anthony

Cigs, marijuana

Changed room once after checking in, same issue with second room... Cigarettes and marijuana smell heavily coming from the bathroom. Bed was a queen and broken. I slept in truck with partner as she's allergic to nicotine.

Partner

10/10

Exceptional

10 Jun 2023

Heather

Very clean- the bathroom was exceptionally well done- clearly they make an effort to keep things tidy and up to date. Would stay here again.

Leisure Family_with_children

4/10

Poor

06 Jun 2023

Brittany

I enjoyed the hot yup.. we booked two non smoking rooms but as you walked in both rooms you were smacked with cigarette smoke… and of course there wasn’t any smoke alarm in room, just cords hanging.

Leisure Family

4/10

Poor

29 May 2023

Issis

The room was decent, in fairly clean condition. the main hallway smelled faintly of smoke but it didn't bother me too much since the room itself didn't smell. the rooms are basically attached to a ballroom that at the time of my stay was hosting a party each night of my stay, the music was very loud and didn't stop until after midnight making it a pretty annoying night overall. that was my biggest complaint.

Business_and_leisure Partner

8/10

Excellent

25 May 2023

miriam

I went to a funeral in Norristown and needed a place to stay for one night. This was just right. Room was well outfitted and clean.

Business Self

2/10

Poor

22 May 2023

Joshua

Did not accommodate accessibility limitations of my family for a basic ride up an elevator. Filthy, loud, cops in parking lot first 15 minutes in. Room was missing furniture. Holes in walls. Smelt smokey in non smoking room. Avoid.

Leisure Family

2/10

Poor

21 May 2023

Stephen

On room smelled like a chain smoker had been there for a week. A second room had cigarette burns on the blanket. The walls and ceilings seemed gritty, probably smoke staining.

6/10

Pleasant

19 May 2023

Romaine

Not what I expected, it was a motel not a hotel. The room was cool, the cleanliness wasn’t bad but no real service, the pictures are misleading.

Leisure Partner