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Chateau Suites

Philadelphia - PA · United States

2522 W Main StView location

6.2/10Good644 Reviews
Cleanliness6.4/106.4
Service6.8/106.8
Comfort7.0/107.0
Condition6.2/106.2
Location7.0/107.0
Neighborhood7.6/107.6
Amenities5.6/105.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chateau Suites

Located in Norristown, 18 miles from Mann Center for Performing Arts, Chateau Suites provides accommodations with free WiFi and free private parking. The property is around 19 miles from Philadelphia Zoo, 20 miles from Temple University and 20 miles from Philadelphia Museum of Art. The hotel features family rooms.

Each room includes air conditioning and a flat-screen TV, and certain units at the hotel have a safety deposit box. Guest rooms include a private bathroom, a hairdryer and bed linen. Barnes Foundation is 21 miles from Chateau Suites, while Mutter Museum is 21 miles away.

The nearest airport is Philadelphia International Airport, 27 miles from the accommodation.

Read more about this hotelShow less

With a stay at Chateau Suites in Norristown, you'll be within a 15-minute drive of The Greater Philadelphia Expo Center at Oaks and King of Prussia Mall. This golf motel is 9 mi (14.5 km) from Villanova University and 2 mi (3.2 km) from Norristown Farm Park.

Make yourself at home in one of the 31 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-in, express check-out, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Norristown Farm Park 3 km / 1.9 mi
The Club at Shannondell 4.6 km / 2.8 mi
Mill Grove Mansion 5.3 km / 3.3 mi
Valley Forge National Historic Park 5.3 km / 3.3 mi
Lower Perkiomen Valley Park Trailhead 6.1 km / 3.8 mi
Valley Forge National Park Visitors Center 6.5 km / 4.1 mi
Elmwood Park Zoo 6.6 km / 4.1 mi
Schuylkill River Trail Pawlings Road Trailhead 7.3 km / 4.5 mi
Topgolf 7.6 km / 4.7 mi
Valley Forge Casino 7.6 km / 4.7 mi
Valley Forge Convention Center 7.6 km / 4.7 mi
The Greater Philadelphia Expo Center at Oaks 7.7 km / 4.8 mi
Arnold's Family Fun Center 8.3 km / 5.2 mi
Ursinus College 8.4 km / 5.2 mi
Regal UA King Of Prussia 8.8 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Chateau Suites

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Chateau Suites

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Chateau Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Chateau Suites

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Chateau Suites

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chateau Suites

6.2
Good
644 Reviews
Cleanliness
6.4 /10
Service
6.8 /10
Comfort
7.0 /10
Condition
6.2 /10
Location
7.0 /10
Neighborhood
7.6 /10
Amenities
5.6 /10
100 reviews shown
4/10
Poor
12 Jul 2026
Kimberley
We had been here several years ago and went back based on that. Same room actually . What a change… the room smelled like cigarets and only had 2 flat pillows ( I had to ball up my sweatshirt under the pillow )and one sheet (with blood spots and burn holes) on the bed. No comforter. There were 2 small towels and 2 wash cloths. There was a threadbare bathmat with frayed edges and strings hanging off. There is no place to put your things other than the floor. No chair and no chest under the tv. You can’t hang clothes unless you have your own hangers. There are thin rectangular boxes attached to the wall meant to be nightstands. They aren’t level and your things tend to slide off. There was a wedding happening while we were there and the base was insane in our room. We were unable to sleep until it was over. Perhaps going forward- keep those rooms for wedding guests and put others at the other end of the building?
The upside was that the tv worked and the soaking tub had great hot water. You can see the tv from the tub which was nice.
I don’t think we will be back. I would never recommend staying there to anyone.
Partner
6/10
Pleasant
28 Jun 2026
Scott
Place was fine for the price, staff were nice and helpful, and the place was close to where I needed to be. But the rooms felt like they hadn’t been touched up in year. Good for the price they are asking for.
Self
8/10
Excellent
20 Jun 2026
Anissa
More of a motel but was nice. Rooms are connected straight to the outside from the room (you open up your door into the parking lot). Quiet besides a large wedding party, but we were out late so we didn't care much. Front desk took a little while to reach us because no one was there BUT you call a number and the guy came right in. Ample parking, decent area, and Wawa and Popeyes next door. Would stay again.
Friends_and_family Friends
4/10
Poor
14 Jun 2026
Rachel
Property is not at all as advertised. The main picture is not the hotel, but an event venue at the front of the building. The room was in poor condition. Walls had holes, bedding had holes, could feel the springs in the bed. The whole building smells bad. The only reason I gave 2 stars instead of 1 is because they refunded my money without argument when I told them I could not stay there.
Family_with_children
4/10
Poor
09 Jun 2026
Julia
Location is alright.
Dirty and worn out motel, not hotel, atmosphere. Poor smell. Very disappointed!
Pictures are NOT even close to reality.
Family
4/10
Poor
05 Jun 2026
Amber
The went to check in and my room was given away to another guest. The clerk/manager told me the person had the same name so he didnt need identification. Towels and wash clothes were dirty and he never accommodated my 2nd room. The only good thing is the option was pay at the property. Very horrible customer service.
Friends_and_family Family
4/10
Poor
03 Jun 2026
Lakeah
Bed was really hard toilet was running out the bathroom into the rm cops was around there so when that happens it doesn't make you feel safe tv didn't work properly like it was one of the toughest nights I have had in a very long time an I dont write negative comments but I really have to be honest about this property
Partner
4/10
Poor
26 May 2026
Alisha
NO hangers, dresser, coffee maker (had to go buy one as there is not even a guest area with one), and only one end table on side of the bed. Had 2 small towels and 1 hand towel. Had to use a towel as a floor mat by shower. Asked for a washcloth and more towels. Got 2 more towels but was told they don't have washcloths. A lamp was the bath light which left us with little light and only 1 plug in bathroom. The tub was seperate but had a distinct dirty ring in it, so we didn't use it. The walls were dirty as well, and the tile floor was pretty but had our feet literally black after just a few minutes of walking around. I had to continuously pop advil for the back pain from the extremely uncomfortable bed. Only 2 small, flat pillows. The hotel is actually on the side of the building in the pictures. NOTHING matched the pictures in the ad. NOTHING. Oh, there is a friendly homeless man living behind the building. He was nice and polite. Only 2 employees. The check-in man (8am-6pm, so don't need anything any other time) and a cleaning lady who doesn't speak any English, who doesn't have towels either. Shower was large, and upgraded which was great.
Partner
2/10
Poor
25 May 2026
Julia
Very nice ambiance but the party going on in the hall was very loud till 1 am the bed was very uncomfortable an we had to clean the hottub ourselves an our check in was 3 pm an we couldn’t get in our room till 430 no wash clothes just towels that would work for kids we actually ended up leaving at 1 cause we where not sure if the party was gonna end an room def smelled like cigarette smoke with lots of signs saying no smoking really nice bathroom tho
Partner
2/10
Poor
17 May 2026
Natalie
We ended up leaving at 11:30 pm and going elsewhere. There were to many tweakers in and outside.
The pictures on the site are not accurate.
We had no towels and when we asked for some they brought us a bath rug. The light in the room did not work which was a tall lamp so they brought us a new one it literally lit up a small spot on the ceiling and the toilet was clogged. They never did fix that. We turned on the air and OMG the smell we could not handle it. It was sooooooo bad. I’ve stayed in some shady places never left until this one. Bad so bad.
2/10
Poor
15 May 2026
Candice
The room smelled of mildew and mold with a bleach coverup. We got a refund on the room.
Partner
2/10
Poor
10 May 2026
darcy
Dancing on the ceiling until 1am
Partner
8/10
Excellent
26 Apr 2026
Daniel
The room was clean, the bed was somewhat comfortable, the soap and shampoo/conditioner was cheap, and the bathroom smelled strongly of cigarettes. Front desk personnel were not present for 11 am checkout. A fair experience for the price though
8/10
Excellent
19 Apr 2026
Janna
Yes all around good experience
Partner
10/10
Exceptional
08 Apr 2026
Eleazar
Es muy bueno
2/10
Poor
06 Apr 2026
Dylan
Tv didn’t work the in room hot tub was a glorified bath tub walls are very thin could hear our neighbors passionately fighting and bed was so uncomfortable and had popped springs
Partner
2/10
Poor
29 Mar 2026
RASHONDA
The pictures shown on Travelocity are not real representation of the presidential suite. The sofas were old and worn with cracks and holes. The frames on the mirrors were missing. It looked absolutely shameful. The walls were utterly dirty. The bathroom walls were peeling inside the shower. The toilet tissue dispenser hung on by a single screw. There were calcium deposits on the sink facet and shower. The ceiling had some sort of hodgepodge to cover up holes. There were old party decorations still hanging from the wall. I think the worst of it ALL was the music that played nonstop until 3:00 AM. The screaming in the hallway. It was difficult to sleep, shower, and relax. It was a horrible experience. When I mentioned something to the staff, he totally ignored and offered to simply clean the room instead of giving us a different room. They have falsely advertised on Travelocity with doctored photos of the presidential suite. They are not a true depiction of the presidential suite. If you want real pictures, Send your request to [email protected]. I want my money back for this mess.
Partner
4/10
Poor
04 Mar 2026
Almeta
The parking was good, but i thought it would be a nice place and a nice area. It was in the hood the hotel didnt look like the pictures. Wall was dirty, no wash towels to wash wash with only towels to dry your body with. Look like a place that do all kinds of things in. The tv didnt work limited on delivery food from everyone didnt want to delivered food there. But, the hot tub was nice even it though it didnt have jets, but the only thing me and my husband was worried is about the car getting broke in. The neighborhood the hotel was in the middle of the hood.
Partner
4/10
Poor
27 Feb 2026
Ryanna
the room smelled like pungent cigarette smoke, there were cigarette burn holes in the chair, unwiped end tables with sticky residue spots on those end tables. there was also clearly something wiped on the bathroom walls by someone’s hand.
Partner
2/10
Poor
18 Feb 2026
Danielle
Tv and hot water not working
Partner
8/10
Excellent
16 Feb 2026
Charles
Room was clean enough.
Leisure Self
2/10
Poor
15 Feb 2026
Joe
I stayed in this room for about 20 minutes still waiting on my refund, this place is gross. Pictures are the absolute opposite of what this place looks like. It’s genuinely a motel 6… possibly worse. I wish i could post pictures that I’ve taken so everyone can stay away.
Partner
6/10
Pleasant
02 Feb 2026
TARA WILIAMS
No Towls. Hadnt cleaned
Business Partner
4/10
Poor
23 Jan 2026
Tavis
First off the bathroom glass in the door was broken so there was no privacy when using the bathroom. Then on top of that it was all types of debris all through out the room on the floor. And we had issues with the door not working.. Overall it was one of the worst rooms that i ever stayed at.. The rooms are not as shown on the listing at all....
Partner
2/10
Poor
05 Dec 2025
Maryna
Only stayed there since my friend had a wedding at the venue. I didn’t ever read the reviews prior of booking the room. Upon entering the room the smell tells you all about it right away. I ended up throwing away many of my personal items since everything smelled like cigarettes and some old smell. Had to wash all my clothes as well. Luckily we did not had bedbugs but would not surprise if other rooms have. This hotel (which is really a motel) needs a big renovation. I would better pay extra $50 and stay at Hilton near or somewhere else.
Leisure Family
2/10
Poor
06 Sep 2025
Yuchuan
Alive cockroach found and moving on my pillow
Business Friends
8/10
Excellent
21 Aug 2025
SCOTT
Place was nice, Clean, and Comfortable..
Said they were doing some upgrading , one wall coulda used some paint, was just Spackled , but otherwise good…
Business
2/10
Poor
22 Jul 2025
Kimberly
When we pulled up to this hotel we automatically felt uncomfortable. The picture of the hotel online isn’t the actual hotel. You have to drive around the side of the building to get to the hotel office. The doors to a lot of the rooms were open so we could see the rooms. They are not in very good condition. We didn’t stay there that’s how sketchy it was. I would not recommend this place!
Leisure Partner
10/10
Exceptional
12 Jul 2025
Regina
I was surprised at the cleanliness of the room and quickness of the check in.
4/10
Poor
02 Jul 2025
Cassandra
They advertise that the room has a jacuzzi when it’s just a large bathtub. The room was not very clean, the floors were slick and they don’t provide more than 2 towels.
Leisure Friends
6/10
Pleasant
29 Jun 2025
Frank
Overall, the stay was ok. No major problems, but the mattress was awful. My wife and I were in town for a convention, but we cut out the last day of the trip to head home because neither of us could sleep well on the mattress and were both in pain. The room itself was fairly bare bones for being \"the dream suite.\" No table or space to sit and eat comfortably. There was also a hole in the drywall we didn't notice until after the staff had left for the night. I reported it on check-out and am hoping we don't get blamed for it. If you don't have back issues, it's not a bad place to stay.
Leisure Partner
10/10
Exceptional
21 Jun 2025
Artur
No comment
Business Self
8/10
Excellent
21 Jun 2025
Charles
The person in the lobby was very nice to us when we requested a new room because the one that we got first wasn't too clean.
Leisure Partner
2/10
Poor
08 Jun 2025
Chris
Very crappy neighborhood. Motel is very dated. Website is very misleading. Parking poor! Toilet, leaked at the Bowl every time you flush it. Not enough towels.. very one ply toilet tissue. Nothing good to say about this place.
Business
2/10
Poor
26 May 2025
Makaylie
Our room was a disaster when we were put into it later than expected. The door was broken, our keys wouldn’t work on it because of some faulty system with the digital keys, the bed was smaller than advertised, the mattress was plastic and caved in, the coffee maker was filthy, they had zero accountability nor accommodation for lack of pillows/towels, the towels were cheap and left residue everywhere, the phone to the front desk was unplugged and broken. Many things were horribly wrong with this place, and I would not recommend staying.
Leisure Partner
6/10
Pleasant
19 May 2025
Todd
The room was ok. Nothing special really about it. Asked for extra towels and pillows but they said they did not have any extras. The room is billed with a hot tub, saw a comment saying it was just a whirlpool tub, but we just had a basic bathtub. That was the biggest let down since that was the selling factor for this room for me.
Leisure Partner
10/10
Exceptional
09 May 2025
Juay
Good stay
Will return
Leisure Self
6/10
Pleasant
06 May 2025
Emily

Not as described.

The pictures do not show the actual hotel that is in the back the hotel itself is actually pretty run down. The beds were very uncomfortable and housekeeping doesn’t use wet floor signs. I slips coming in and leaving.
Business
2/10
Poor
18 Apr 2025
Daniel
A true hot sheets hotel. Thin, see through sheets. Shining-esque hallways. Old. Threadbare and embarrassingly small towels. TV cracked and literally padlocked to wall.

Room was clean. Staff was nice. Do not be deceived by photos. It is a dump.
Leisure Self
2/10
Poor
14 Apr 2025
Stephanie

Would not recommend

Awful! They called me twice the day before to confirm my reservation then when I got there told me there was a problem with my room and said they were fully booked. Once I showed that they called me twice yesterday shocking they had a room. Not the room I booked though and the bed was as hard as a rock. One pillow and we had to ask for towels. I would not recommend this place at all.
Partner
2/10
Poor
13 Apr 2025
Adam
Rooms are dirty. Our room had no shower towels upon arrival. Went to front desk and they would only give us 3 small towels when asking for 4 or more. Front desk attendant was very unfriendly. Sheets had cigarette burns on them. 3 out of 4 light bulbs over the bed were out. My wife wouldn’t sleep in the bed and we left at 8am the next morning. Stay away from this property!
Leisure
2/10
Poor
10 Apr 2025
Verified traveler
It was terrible there was nasty stuff underneath the bathroom sink there was blood splatters on the wall holes were patched not painted the rooms didn't look nothing like the pictures the beds were crappy the the sheets have rips in them pillows or garbage it was the worst hotel I ever stayed in
Business
8/10
Excellent
01 Apr 2025
Christina
.
Business Self
4/10
Poor
27 Mar 2025
lynn
The photos are deceiving. It's more like a motel than a hotel. The room we have was clean enough, but it has no desk or chair to sit. The room has strong, permanent cigarette smell. We also could not figure out how to turn on the heat. It was too cold to sleep.
Business Family
8/10
Excellent
16 Mar 2025
Onesimo
Room was clean and decent for the price would stay here again
Business Self
6/10
Pleasant
10 Mar 2025
Denise
Staff friendly
2/10
Poor
02 Mar 2025
Derrick
Pictures of property are of the front area and not of the hotel rooms. Room smelled of smoke, smoke detector was on shelf. Would pay maybe 40 for this room but no more then that. Mold on ceiling above large tub. Stated hottub in room. Just large bath instead.
Leisure Partner
2/10
Poor
16 Feb 2025
Verified traveler
Did not have a hot tub! It was a bathtub with NO jets! I’m surprised the bed held up overnight…it was noisy every time you moved around. Huge cobweb, dusty, and had to ask for towels and washcloths! Do not recommend!
Partner
10/10
Exceptional
08 Feb 2025
Jackie
The room was a bit dated, but it was clean and served it's purpose. The shower is super nice. The hot tub was great but it had no jets which surprised me.. my only complaint is we definitely could have used more towels and pillows.
Partner
10/10
Exceptional
30 Dec 2024
Allison
Quiet and comfortable
Leisure Partner
8/10
Excellent
13 Dec 2024
Matthew
Decent price for what the room had to offer. Friendly and laid back staff. Quite a few choices for food within walking distance. Overall a decent experience and would stay again.
2/10
Poor
02 Nov 2024
Alfred
Wasn’t clean bed very uncomfortable
2/10
Poor
20 Oct 2024
frank
I pray i didnt bring home any bugs
There was hair on my towel keep in mind im bald so it wasnt mine 🙃 people running up and down the hall late at night being loud and obnoxious wouldnt recommend this dive to my worst enemy 😑 well maybe i would to them but i dont recommend it
2/10
Poor
12 Oct 2024
Justin
The floors were sticky, the bathroom was filthy, it smelled like people just smoked cigars in the non smoking room, the shower didn’t have shower head, the smoke detector was disconnected, the tv didn’t work, there was a door connecting to the next room that had a dog barking in it
Business Family
4/10
Poor
25 Sep 2024
Andrea
Was expecting it to be nicer. Originally they over booked and canceled me.. that should have been a sign. Then they found me a room, since I was in the wedding party, which is why I booked the room. The hall and room smelled of cigarette and weed smoke coming through either the floor or walls from below long term residents. When complained they did not seem to care..
Leisure Family
6/10
Pleasant
15 Sep 2024
Janet
We stayed in the presidential suite. It was an ok value, but did not have the sleeper sofa (but there was a sofa at least). One of the windows was broken and the music at the club was very loud.
Partner
10/10
Exceptional
09 Sep 2024
Scott
Staff was super nice! There is a lot around to eat within walking distance! We will be back!
Friends_and_family Family
6/10
Pleasant
21 Aug 2024
Verified traveler
Check in was smooth the clerk was very nice and friendly.

The room was a disaster - it was dark when I got there and while it looked very worn I thought I could look over and avoid the scuffed walls for the extent of the 3 night stay.

The more I looked around the worse it looked and come morning with the full light the splatter of some sort of matter from floor to ceiling was apparent and all the other filth. I took some photos incase I needed to plead my case and packed up heading downstairs to request the rest of my stay canceled. They obliged very few questions asked and I tried to explain the stay was nice and quiet but that room was a disaster and neglected.

I tried to add pictures to the review but the option was erring.
Business Self
2/10
Poor
18 Aug 2024
Rex

Chateau/shadow

After searching through multiple hotel rooms online i chose to go with the Chateau Valley Forge. The room advertised was said to be clean, Smoke free, and equiped wth a couch (also shown on the picture)n.

Booked the room and once checked in what i found was nothing short of a complete waste of my hard earned money.

No couch, filthy room and and rude staff that just dismissed my concerns . Lrooks like there is blood all over the ceilng. Had to scrub the soap scum line out of thee bathtth. Overall this room is not worth the cost by far. I would not recomment this place to anyone looking ;
Self
6/10
Pleasant
01 Aug 2024
KIMBERLY
The shower had mold. The walls was dirty.
Leisure Family
4/10
Poor
12 Jul 2024
Beverly
They have a connected wedding venue. So there’s music blasting down the hall late into the night. The room we got had shelves that were tilting at an angle so much your phone would fall off it when you set it down. The mattresses were pretty old and springy. Good for the price, i guess, but worse than a Motel 6.
Leisure Partner
8/10
Excellent
09 Jul 2024
Robert

Good hotel

Was a good spot for the night friendly staff
Friends_and_family Family
6/10
Pleasant
29 Jun 2024
Romik

It’s a bar and club connected - people smokes

As soon as you open the door smells like a smoking
Friends_and_family Family
4/10
Poor
23 Jun 2024
Lauren
The staff was non existent and when they were available, no one was helpful. When I finally found staff they made inappropriate comments and questions about my ethnicity. The comforter had cigarette burns in it and the towlels in the bathroom were so thin and small they barely even dried anything. Never again.
Family
10/10
Exceptional
21 Jun 2024
Alisher
Oscar at the front desk was professional and helpful
Business_and_leisure Self
8/10
Excellent
20 Jun 2024
Frank
Hell ya
6/10
Pleasant
01 Jun 2024
David
> Thin walls: could clearly hear people talking next door and one floor below.
> Crazy inconsiderate renters shouting and arguing until 4 AM.
Paint and fixtures old/scratched/run-down
Leisure Family
10/10
Exceptional
01 Jun 2024
Denise
Thank u
Leisure Partner
2/10
Poor
27 May 2024
Coreu
Blood spatter on the wall very dirty. Not a comfortable place to stay
Business Self
10/10
Exceptional
27 May 2024
Tamia
Its was very clean and spacious. Friendly and helpful staff
Leisure Partner
8/10
Excellent
13 May 2024
Christina
The gentleman that checked me in and subsequently out was very kind.
Business Self
2/10
Poor
12 May 2024
Dione
Dirty
Leisure Self
2/10
Poor
28 Apr 2024
Jason
Rooms are trashy, property needs lots of work. Rented presidential suite was more like a downgraded traphouse suite.
Leisure
10/10
Exceptional
18 Apr 2024
CHRIS
FIRST,I HAD A PROB WITH BOOKING, THE FIRST TI THE LAST STAFF I DELT WITH WAS AWESOME IT JUST MADE ME WANNA STAY HERE AS LONG AS I CAN I THANK THEM I REALLY DO THX
Leisure Pet
6/10
Pleasant
14 Apr 2024
Chris
I won’t stay there again.
8/10
Excellent
12 Apr 2024
Jose
I really enjoyed the hot tub
2/10
Poor
13 Mar 2024
Chris

Never have I ever in all my 44 years

Dingy,  disgusting, never have I ever !
  People lived in hotel rooms down stairs !
Exposed wiring , outside, door wouldn’t lock looks like was kicked in.. sheets stained hair in the bed.. hair in shower and tub, couch’s ripped, dead bugs, ants , tv remote didn’t work
Window was broken .. brown or blood stains on base board chipping paint..holes in the ceiling .. ceiling stained.. ironing board was disgusting and stained .. didn’t even upload all 25 pictures
Partner
2/10
Poor
12 Mar 2024
Kari
Room was not very clean and it looked like a landlord's special paint job inside. Not professional. An event had music blasting well into the evening hours and there was no escape from the sound while in my room. I literally couldn't hear the desk attendant when he showed up due to the music
Leisure Self
10/10
Exceptional
04 Mar 2024
Emmilyne
It’s in a good area with lots of shops near by
4/10
Poor
18 Feb 2024
Christopher

Disappointed

The room was eh ok. Not alot of hot water. When checking out nobody at desk and no one answers the after hrs number. If going down just for somewhere to stay, then it is not too bad.
Partner
2/10
Poor
18 Feb 2024
Mark
They did not have the room that i reserved over two weeks before and told me that at 5pm the day of check in. That turned out to be a godsend because upon inspection of the property I would not have stayed there anyway. Do not book a room at the Chateau Suites in East Norristown Pennsylvania. You have been warned. Shame on Expedia for lending any credence that this property is any resemblance of a decent place to stay. I have never before given a review of anything in my 70 years. You have been warned.
8/10
Excellent
12 Feb 2024
Avery
We had a great time, everything was great! We loved the jacuzzi only thing was the water temperature would go cold really quick so we couldn’t fill it all the way up. The first few minutes of our stay began a little stressful tho due to an older white man staying a couple rooms next to us that was angry for some reason at someone and we could hear him screaming racial slurs for over 30 minutes, as well as aggressively slamming stuff. Not the properties fault, but it was very loud and disruptive and gross. Made the beginning of our stay a little uncomfortable since my partner isn’t white, it felt a little threatening. Again, not the properties fault whatsoever i just hope in the future if they hear something like this again to address it. Other than that though everything was great.
Leisure Partner
2/10
Poor
12 Jan 2024
Montese
Bedbugs smh
Business Partner
4/10
Poor
08 Jan 2024
Amber
It was quiet and the staff were very friendly and negotiable but i stayed in two different rooms at this location and neither room had any kind of heat source (no base bored heat) (no multi functional window unit) had to buy a small plug in floor heater from a thrift store in order to endure the stay
Business Partner
10/10
Exceptional
30 Dec 2023
Tanya
Very clean and wonderful service and staff
Leisure Partner
10/10
Exceptional
17 Dec 2023
Dee
👍
Leisure Family
2/10
Poor
14 Dec 2023
Christina
The lobby was difficult to locate and poorly labeled. I had gone to two different doors (one was locked and I was redirected from the second) prior to gaining access to the lobby. Parking was poorly identified which required my moving my car. Check out requires additional time/steps. Toilet didn’t flush properly. Hand towels were dirty. Air vent in bathroom full of dust and debris. Actual vent cover was laying on back of toilet seat. The bedding was near bare and I was freezing most of the night even with the heat vent on. Tap water smelled awful. Poor lighting in room.
Business Self
6/10
Pleasant
06 Dec 2023
Thomas
Clean basic room
Business Self
8/10
Excellent
05 Dec 2023
Susan
Convenient location. Helpful, friendly staff.
Leisure Pet
8/10
Excellent
15 Nov 2023
Beth
It is obvious that the buildings are older, but they are clean! Oscar, the front end person, could not have been more helpful and nice. The back parking lot is dark which makes it a little scary to walk to your room at night.
Self
4/10
Poor
13 Nov 2023
Pat
There was mold on the ceiling of the room. There was only 2 towels. Normally hotels provide 3.
The bathroom is pretty new but why would you put wood trim in the shower. That is already starting to rot.
Leisure Family
4/10
Poor
30 Oct 2023
Raymonde
Bed wasn't comfortable only two pillow ac wasn't working properly
Partner
10/10
Exceptional
25 Oct 2023
Yathrib
Upon arrival the property looks like a banquet hall but once you ride around to the lobby it’s very beautiful and quiet. I enjoyed my weekend stay,, the hot tub/ jacuzzi did take a while to fill up but I overall loved it.
Business_and_leisure Partner
2/10
Poor
21 Oct 2023
Dale
BEDBUGS!! We stayed long enough to get our money refunded. Avoid at all costs.
Leisure Family
2/10
Poor
26 Sep 2023
Kenneth

Cancelled without notice

Booked a room here a month or two in advance. I was near the end of my seven hour drive to the property when I got a phone call that they were cancelling my reservation on me! Room needed some sort of unspecified maintenance and was 'unusable'. No other rooms of any kind were available apparently, so I had to pull over and find another place to stay at the last minute - and about 45 minutes further away. No compensation, nothing. Completely unacceptable!
Self
10/10
Exceptional
19 Sep 2023
Richard
Everything was fine
Partner
10/10
Exceptional
10 Sep 2023
Barry

Nice place

Convenient location. Friendly staff. A lot of things to do in the area.
Business
8/10
Excellent
04 Sep 2023
Brian

Renovations being done on property

Also ask front desk if there is a private party at the Monaco club attached in front. A very festive party went on with techno music until the wee hours of the morning. My wife and I sleep hard so it didn’t bother us. If you’re a light sleeper, better ask first. Also bathroom was rehabbed and it was BEAUTIFUL. Front part of the room was not. Bed was comfortable and clean, coffee maker and micro in room. I would definitely stay here again.
Partner
8/10
Excellent
29 Aug 2023
Charles
Staff was friendly
Leisure Self
8/10
Excellent
20 Aug 2023
Gerry
Original room smelled and tv didn’t work but they gave me an alternative after I complained
Leisure Self

Location & surroundings

Chateau Suites
2522 W Main St, West Norriton, United States

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