Name: Extended Stay America - Philadelphia - Plymouth Me
Address: 437 Irwins Ln, Plymouth Meeting, 19462, US

10/10

Exceptional

09 Jul 2026

Jermaine

goodddddddd.... ....................

8/10

Excellent

06 Jul 2026

Justin

I found this hotel great for the price given the rates of everything in the area over the weekend. The reviews I read before I booked the room were portraying it to be extremely dirty which almost caused me to not book. I’m happy to say It was cleaner than a lot of reviews were portraying it to be. One thing I will say is that they should not say there is breakfast cause all I saw was some oatmeal packets and coffee.
Overall was better then I expected.

Business

8/10

Excellent

28 Jun 2026

Christine

The room was clean and everything functioned. The coffee service in the lobby left much to be desired. The neighboring room had children playing and jumping loudly til 2am and there was no way to contact the front desk

Self

6/10

Pleasant

28 Jun 2026

Russell

There is a small gym. Breakfast was individually wrapped muffins and packets of oatmeal which was less than expected . The room was disappointing and not welcoming.

Family_with_children

10/10

Exceptional

23 Jun 2026

Jermaine

great..... .. ......

10/10

Exceptional

23 Jun 2026

Kevin

Amazing stay everything was top tier , only issue was the elevator was down our whole two week stay .

Friends_and_family Family

4/10

Poor

23 Jun 2026

SaiKiran

The floor in room not cleaned, toilest too, just they replaced blankets & Towels.
When asked they replied no housekkeping available & said sorry for that

2/10

Poor

19 Jun 2026

Erlinawati

Room is nob smoking but has smoke odor. TV remote does not work. Talked to the staff the staff does not even care. Only one elevator broken and cannot be used. Price is the same as the hotel near Philadelphia airport. Not worth for the price

Friends_and_family Family

2/10

Poor

14 Jun 2026

Robin

If you are traveling and need an inexpensive place to stay, do yourself a favor and spend the extra bucks to stay somewhere else.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Daniel

Friendly staff. Clean room. No frills but no problems with our last minute, one night stay.

Partner

10/10

Exceptional

04 Jun 2026

Jermaine

good great stay............

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Jermaine

great stay.... everything is clean and safe

6/10

Pleasant

31 May 2026

Robert

Old everything with nothing to use in the kitchen

Friends_and_family Family

6/10

Pleasant

31 May 2026

Chana

Need to be cleaned. No ice machine. No working restroom outside of room. Freezer, Walls & window shades dirty.

Family

6/10

Pleasant

24 May 2026

Greg

First time staying at this brand. It offers the basic amenities and a clean space to rest your head for a night or two.

No complaints.

Self

4/10

Poor

18 May 2026

Maria

For the price we paid this is the lowest quality ever, they take advantage of the activities that are happening within the surrounding area.

Partner

10/10

Exceptional

18 May 2026

Lisa

Easy to get there. Clean. Staff is very helpful.

Self

6/10

Pleasant

17 May 2026

Sarah

No weights in the gym

Partner

10/10

Exceptional

13 May 2026

Jermaine

good

10/10

Exceptional

13 May 2026

Jermaine

good

10/10

Exceptional

13 May 2026

Jermaine

good

6/10

Pleasant

13 May 2026

Kiley

Fine for a single night but wouldn't stay here longer. Weird smell and room was sticky overall, as well as some hair in the towels and shower.

Self

6/10

Pleasant

10 May 2026

Jodi

Fine for a basic place to sleep overnight. If looking for any type of luxury, this is not your place.

Partner

2/10

Poor

05 May 2026

Sergio

Staff and customers very bad service room dirty the room no ready

6/10

Pleasant

26 Apr 2026

Mary

Parking was good. Room was clean. Staff were very friendly and accommodating.

Partner

6/10

Pleasant

26 Apr 2026

Ellen

Was not what i was expecting from an extended stay facility

6/10

Pleasant

26 Apr 2026

Laval

It was worth the money I paid. I was looking for a little more for breakfast. It's grab and go. I'd stay again

6/10

Pleasant

25 Apr 2026

Samantha

Staff us rude

Partner

8/10

Excellent

24 Apr 2026

Tomas J

They need offer better Breakfast

6/10

Pleasant

15 Apr 2026

Devon

Room was satisfactory

Partner

2/10

Poor

14 Apr 2026

Samantha

Terrible

Partner

2/10

Poor

13 Apr 2026

LaTia

This was a complete disaster of a stay. We are only here due to our house burning down and leaving us no where to go. The room i rented was to accommodate 4 (king size bed and sofa bed) and it wasn't. The sofa bed was just a regular sofa. When asked about it from front desk, was told we dont have them and would need to pay a difference if we need to change rooms tonight or wait till tomorrow for free. Got to new room the next day, tv not in service and had to get maintenance to fix. We waited 6 hours to recieve dishes after asking for some once in the room, to be told i had to come downstairs to get them and get upstairs to see the silverware and plates had food and stains still on them. This place is horrible, when asked for room cleaning and change of linen, the housekeeper laughed and stated this not that type of hotel!!!! We were instructed to collect all of the dirty linen; towels, wash clothes, bed linen and bring it downstairs to be washed and returned once done. This hotel is disrespectful from the counter agents to housekeeping and will never use again!

Family_with_children

10/10

Exceptional

11 Apr 2026

Clifton

Great place

Self

2/10

Poor

05 Apr 2026

Charles

Room 209
Lock mechanism on the room door is malfunctioning, made a loud, rapid clicking sound every 20-30 minutes. Made it just about impossible to sleep. When I mentioned this to the front desk, I was told that someone would be coming to repair it on Monday. No offer of room without this issue.
Dresser drawer would not close. Bumped into it several times.

Self

10/10

Exceptional

02 Apr 2026

James

Muffins and coffee,good

6/10

Pleasant

01 Apr 2026

Afeya

Please understand when they say free breakfast it's just packaged muffins and packaged oatmeal. Not a full spread like a lot of places. The elevator was broken and there were spills on both staircases. The building didn't feel secure as they kept proping entrances and back exits.
The room was clean but that's it. The bed sits on metal frames so you can imagine the noise it makes. Probably will not stay here again

Partner

10/10

Exceptional

31 Mar 2026

Julia

Always accommodating and staff available at anytime...Staff very catering at this location,💯

Self

2/10

Poor

27 Mar 2026

Alexander

Upon arrival, the condition of our room was unacceptable. The floors were sticky, surfaces were visibly dirty, there were stains on furniture, and we even encountered a bug on the floor. Additionally, the door handle felt unclean, raising serious concerns about overall sanitation.

We requested a room change, which was accommodated, but unfortunately the second room did not meet basic cleanliness standards either. Throughout the property, there was a persistent smell of cigarettes and general uncleanliness. Strange as the property boasts no smoking.

Further compounding the issue, the elevator was not functioning, requiring us to walk up and down four flights of stairs repeatedly. This was a significant inconvenience and should have been clearly communicated in advance.

Most concerning, however, was the lack of proper security. Doors that were expected to be locked were left unsecured, creating an environment that felt unsafe.

Given the combination of cleanliness, maintenance, and safety issues, this experience fell far below acceptable hospitality standards.

Pet

2/10

Poor

27 Mar 2026

Brian

No blankets. Children running halls all night and staff did nothing about it. Asked for a blanket and was told they didn’t provide. Several people standing outside smoking multiple things. Exterior doors wedged open and little to no breakfast that was supposed to be included. Waste of money.

Family

2/10

Poor

21 Mar 2026

Shir-Rhea

I was told that I would have a sofa bed in the room and I got there and it was just a sofa. I would have booked a room at a different hotel had I known that I would not get a sofa bed.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Anna

Clean nice room , easy parking

10/10

Exceptional

12 Mar 2026

Kat

The room was clean

8/10

Excellent

10 Mar 2026

Clementina

👍

8/10

Excellent

06 Mar 2026

Julia

Easy Access

Self

2/10

Poor

03 Mar 2026

Matthew

Dirty and nasty. Was only in the ho

8/10

Excellent

27 Feb 2026

Timothy

Friendly, helpful staff

Self

10/10

Exceptional

20 Feb 2026

Kat

Great staff, room was clean and spacious for 1 person. They provide kitchen utensils to cook food. Staff was understanding and patient with my scheduling changes.

Self

6/10

Pleasant

17 Feb 2026

Kimberly

The room was in good condition the staff was friendly but I got in early and tried to check in they would not allow me to check in until after 3 unfortunately it was a long drive for me and I was extremely tired. Next time I will request a early check in

Self

2/10

Poor

16 Feb 2026

Kristen

The pl

8/10

Excellent

16 Feb 2026

Laura

Cleaned neat friendly

Business_and_leisure Family

6/10

Pleasant

15 Feb 2026

Brandon

room was in okay condition. bed frames looked cheap, tv stand was a little worn down. The kitchen was nice. no breakfast other than coffee and oatmeal. parking was okay

Leisure Partner

4/10

Poor

15 Feb 2026

Kimberly

Old and dirty, check in took forever, breakfast was coffee, packaged muffins and oatmeal packets. I will never stay here again. Staff was friendly.

Leisure Family

4/10

Poor

15 Feb 2026

Vicki

The staff was ok, the rooms were spacious and for the most part comfortable. Could have used some housekeeping. Blinds were broken. Toilet seat was not made for the toilet type. It was too small. The tv wouldn’t work. We were told to unplug it and try again. No ice machine. Smoking policy was not upheld by other guests. The smell of weed was unbelievable. Complaint given to front desk regarding that.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Sherene

The bed wasn’t what I thought it would be. The sheets didn’t fit. Before I left I asked house keeping if he could give me clean sheets and make the bed he said that he would. I came back @ 1:00 in the morning my bed wasn’t made and I didn’t have clean sheets. I had to go downstairs and get sheets and make my bed. Also I don’t like that the lights come on by themselves at a certain time. It kept waking me up when they came on. I booked @ the wrong hotel. I thought I was booking with Springhill Suites.

Leisure Partner

4/10

Poor

04 Feb 2026

Jaisha

The bathroom was not clean when told to desk staff, they said all the rooms are like that. Really who is the housekeeper, certainly no one that cares!

Friends_and_family Family

6/10

Pleasant

02 Feb 2026

Laura

Room was clean staff wasn't very friendly

Business Family

2/10

Poor

26 Jan 2026

Tasiyah

Horrible !

Leisure

8/10

Excellent

25 Jan 2026

ERIC

Room was pretty clean, refrigerator had half eaten sandwich in it.

10/10

Exceptional

24 Jan 2026

Dominique

Friendly staff and clean room.

10/10

Exceptional

20 Jan 2026

Christina

The front desk was so nice. Rooms a little dirty, but nothing extreme.

10/10

Exceptional

17 Jan 2026

Brian

Nice clean room at great price

10/10

Exceptional

13 Jan 2026

Tyshanay

Clean Room And Amentities

10/10

Exceptional

05 Jan 2026

Colin

Very clean room, access to highways and shopping centers and restaurants in nearby area.

Leisure Self

2/10

Poor

03 Jan 2026

Joseph

Horrible experience. Room lights kept on randomly turning on at night! Was woken up five times to turn the lights off between 3am and 5am. Infuriating!

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Gregory

They had clean dishes we brought food to eat.

Leisure Partner

4/10

Poor

18 Dec 2025

Sharon

The room was like a dorm room with cot like elevated bed. The first impreseeion of the room was that it smelled like cat pee. Breakfast was a make your instant oatmeal and grab a pre wrapped muffin. I would not recommend this place unless there is absoluetly no where else to go.

Business_and_leisure Family

2/10

Poor

15 Dec 2025

Sheba

The room was disgusting the hallways were filthy I saw a roach overall horrible experience

4/10

Poor

07 Dec 2025

Suk

Only reason I gave 2 star is because of only one staff, gentalman, who seems to have some customer service experience. Everything and every onther staff made it feel I was at some sleazy motel

Business Family

8/10

Excellent

04 Dec 2025

Sean

Great value

6/10

Pleasant

30 Nov 2025

Mackenzie

Amenities could be better. Staff was extremely friendly.

Partner

4/10

Poor

29 Nov 2025

Adam

We had never stayed at one of these places. But, it was a last-minute trip and Expedia made it look nice. The lobby was clean and bright and we had high hopes. First the 2 positive things. The spartan beds were comfortable and we got a good night's sleep. The morning coffee was good. The hotel description on the Internet said, \"hot breakfast\". Not so. The \"hot breakfast\" consisted of oatmeal packs that needed to be microwaved in order to be edible. There were no bowls or spoons to accomplish that. There were packaged muffins and bars which were not a \"hot breakfast\". As for the room, my wife spilled some water on the floor and when she wiped it up, the towel came up black. The shower leaked and shot water at the wall above the bath liner. There was nothing that we could do about it except to report the leak and the extensive mold that was on the painted wall above the shower lining. For $150, I'd say that we got screwed. I'll never stay at one of these again and I'll bad mouth it to anyone who mentions them to me.

Leisure Partner

8/10

Excellent

25 Nov 2025

Glenn Scott

Room was clean, my only complaints are that there were no utensils or drinkware in my room…that’s part of the deal when you stay at an Extended Stay. Also, the TV didn’t work consistently during my stay, there were two remotes so that tells me it’s probably a known problem.

Business_and_leisure Self

6/10

Pleasant

24 Nov 2025

Michelle

The highlight was the staff. Everyone was frindly and went out of their way to hold doors open, etc. They were out of some items on the breakfast bar, and the staff happily went to get more items.
With that being said, the room was not very clean. The microwave had stuff all caked up underneath. I used a towel to wipe something down. it was gross. The outside didn't look much better. It almost looked melted or something.
The toilet had stale pee on the back. The blind was covered with different smudges, fingerprints, and dirt. The floor wasn't totally clean either.
There was a weird smell in the hallway. Nothing too terrible or obnoxious though.
You can hear all of the noise form the turnpike 24/7. On the flipside of that, it helped create a white noise and helped me fall asleep.
Beds are cheap, and the matresses aren't covered. It has a mattress pad that lays on the top and a fitted sheet only.
There were no plates, paper towels, silverware, or cups. When we were leaving, there was a little table tent that was on the floor that noted if you wanted those items, you could ask the front desk. Oh well.
Overall, you get what you pay for. it is a value hotel that has a fridge, stove, and microwave. It serves its purpose for a place to stay warm and sleep. The staff was very friendly and kind.
The location is convenient to a lot of places.

Business

6/10

Pleasant

24 Nov 2025

Deborah

Amenties

6/10

Pleasant

16 Nov 2025

Tara

Good for the price. We showed up at 2:30 to check in and the guy would not let us check in until the written time of 3 PM.
I’ve never been to a hotel that they would not let you in a half an hour early. It’s not like he said your room is not ready. He just said check in and it is not until 3 PM.

Partner

6/10

Pleasant

09 Nov 2025

Shelly

It was just ok. People were arguing my first night in the hallway for about 30 mins. The second night, there was smoke on the first floor and the fire department had to come. My nights were not peaceful.

Leisure Self

10/10

Exceptional

09 Nov 2025

Julia

Nice

Business

4/10

Poor

27 Oct 2025

Sai Ramprasad

Dirty carpets in the hallway, trickle of water in the shower

4/10

Poor

24 Oct 2025

Bella

First day in, the floors were disgustingly dirty. When I asked the next morning if they could clean the floors while we were out for the day they told us no they do weekly cleanings. Those floors were not weekly cleaned. There were eggs left in the cabinet from the previous people who shows that the people did not clean this room. Tv does not work for any channel so enjoy Netflix or youtube for your stay.

Leisure Family

6/10

Pleasant

16 Oct 2025

Rita

Staff

Business_and_leisure

4/10

Poor

13 Oct 2025

Peter

Randomnpeople people knocking on our door and the bathroom sink did not drain properly.

4/10

Poor

12 Oct 2025

Anil

Room was pretty much empty, no coffee, no cups to drink water; breakfast was horrible, misleading, coffee was cold, just simply horrible.

Friends_and_family Family

2/10

Poor

05 Oct 2025

Jennifer

The hotel smelled of weed when you entered the lobby. We were assigned the wrong room (smaller than the one we booked). Had to pay more for our booked room. Got to our room and noticed there was no shower curtain and the bathroom was filthy. We were too tired to care at that point. We shut the lights to go to bed and the people staying on our floor started playing music so loud that you could not hear yourself think. Then the pot smoke started- my god, it was over the top. Seriously, for a good two hours. This place is a nightmare. You get what you pay for.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

edward

Would have been nice if the supplies were already in the room, as I have seen before. But they are available!

Friends_and_family Family

8/10

Excellent

29 Sep 2025

James

stay was good

Self

6/10

Pleasant

26 Sep 2025

Kendell

Nice for the buck

Leisure Self

2/10

Poor

05 Sep 2025

Verified traveler

Just an awful overall stay. Made it impossible to sleep throughout the night. The walls are so thin that you can hear someone walking outside in r

6/10

Pleasant

08 Aug 2025

Tammy

The staff was courteous but when we checked in our room had one pillow for 2 beds and no shower curtain. The tub was kind of dirty looking. We were moved and the 2nd room also had no shower curtain and the toilet seat was very loose. All in all it wasn't terrible for the price considering the staff was nice and the beds were clean.

Leisure Family

4/10

Poor

05 Aug 2025

Esco C

Lights didn't work
No remote for the TV
Refrigerator didn't get cold

4/10

Poor

04 Aug 2025

John

My room was dirty, spent the 1st hour of my stay cleaning the kitchen and bathroom, elevator was broken when I checked in, desk oerson never said anything put me on an upper floor, watched me take the luggage trolly out to get my stuff and didn't say a damn thing when I returned to the lobby to use the elevator to my room that's when I discovered it was not working, went to the deask to inquire why she hadn't told .e about ghe situation she said it's been broken all day I thoght you knew, I said how would I know you just checked me in without even a word about the inconvenience! Dumb isn't the word

Leisure Self

6/10

Pleasant

02 Aug 2025

Ashley

Loud ac no shower curtains thins ass walls shouldn’t be able to hear guest above me making whoopie

Leisure

2/10

Poor

01 Aug 2025

Raymond

Extremely disappointed

Got to my room and there was trash under the night stand and no towels in the bathroom. Went to the front desk and was told they didn’t have anymore. What kind of place doesn’t even have enough towels to put 2 per room. Place was full so no other room to move me into. And it was 93* the day I checked in. They told me to come down in the morning as there should some in the laundry which she would run overnight. Went down and still no towels. I stay in a hotel expecting at least a clean room with a comfortable bed and a shower. Lost out here. This is not the place for an overnight stay

Business

4/10

Poor

01 Aug 2025

Raymond

Disappointed

When I checked in, I reported no ice cube in the freezer as there were no trays. Also no bath towels so I had to leave without a shower.

Business

6/10

Pleasant

22 Jul 2025

Casey

The staff were absolutely excellent however the room definitely could have been a lot cleaner, there were stains on the mattress and it seemed they were hesitant to give out extra sheets unless you were exchanging dirty ones. The sheets they did have didn't really fit the mattress well

Leisure Partner

8/10

Excellent

21 Jul 2025

Albert

Clean

Business_and_leisure Self

8/10

Excellent

20 Jul 2025

Melisa

The front desk people are always very kind. The rooms are always clean and comfortable.

Leisure Partner

4/10

Poor

19 Jul 2025

MATT

We went to our room and it had not been cleaned. They had to find a room that was available and clean.

6/10

Pleasant

18 Jul 2025

Robert

Couldn’t sleep

The people upstairs didn’t stop runnng around, closing doors till about 3am

Friends_and_family Family

8/10

Excellent

17 Jul 2025

Samuel

Average place

Leisure Family

6/10

Pleasant

17 Jul 2025

yurany

The pillows on my bed were in very bad condition. I called to see if the staff could send me new ones, but the person who answered my call kept me on the line for a long time, so I hung up. Additionally, the towels were frayed.