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Fort Washington Inn

Philadelphia - PA · United States

285 Commerce DriveView location

6.6/10Good1,000 Reviews
Cleanliness6.6/106.6
Service7.4/107.4
Comfort6.8/106.8
Condition6.2/106.2
Amenities6.6/106.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fort Washington Inn

Experience Fort Washington, historic Philadelphia, Penn State and more from the comfort of this conveniently located Pennsylvania hotel. Located just 15 miles outside of Philadelphia, Pennsylvania. Many guests choose this Fort Washington hotel because it doesn't get much easier to get around.

Whether you are a parent visiting your student at the nearby Penn State University, Arcadia University or Temple University, or you are a history buff en route to the Liberty Bell and Independence Hall in Philadelphia, you've come to the right place.

Fort Washington is home to a robust business sector, making it the destination of many corporate travelers. In addition to our close proximity to the King of Prussia Mall and the Franklin Mills Discount Mall, this Fort Washington hotel is also the closest accommodation to the Valley Forge Convention Center.

It is also just minutes away from the Fort Washington Industrial Park, home to SIEMENS, GE Corporation, Honeywell Testing Center, GMAC Regional Office, McNeal Pharmaceuticals and more. Each well-appointed guest room and suite at this Fort Washington area hotel features cable satellite television and free high-speed Internet access.

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The friendly, helpful staff at the Fort Washington Inn is ready to ensure a fun-filled memorable stay in Fort Washington, Pennsylvania. Make a reservation today and save! Enjoy your stay.

With a stay at Fort Washington Inn in Fort Washington, you'll be within a 5-minute drive of Fort Washington State Park and Hope Lodge. This hotel is 15.5 mi (24.9 km) from King of Prussia Mall and 16.9 mi (27.2 km) from Philadelphia Museum of Art.

Make yourself at home in one of the 24 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 125.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 18 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s restaurant and pool will not be available until further notice.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 20 per accommodation, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between noon and 2:00 PM

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Fort Washington State Park 1.2 km / 0.7 mi
Hope Lodge 3 km / 1.9 mi
Highlands Mansion and Gardens 3.9 km / 2.4 mi
Morris Arboretum 7 km / 4.4 mi
Arcadia University 7.1 km / 4.4 mi
Willow Grove Park Mall 7.9 km / 4.9 mi
Keswick Theatre 8.2 km / 5.1 mi
Abington Memorial Hospital 8.4 km / 5.2 mi
Chestnut Hill Hospital 8.7 km / 5.4 mi
Holy Redeemer Hospital 11.5 km / 7.2 mi
Graeme Park 12.2 km / 7.6 mi
Beth Sholom Synagogue 12.8 km / 7.9 mi
LEGOLAND® Discovery Center 13 km / 8.1 mi
Awbury Arboretum 13.4 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • Number of floors (main building): 4
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
Show 6 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Fort Washington Inn

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Fort Washington Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Fort Washington Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Fort Washington Inn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fort Washington Inn

6.6
Good
1,000 Reviews
Cleanliness
6.6 /10
Service
7.4 /10
Comfort
6.8 /10
Condition
6.2 /10
Amenities
6.6 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Alfred
Nice
8/10
Excellent
05 Jul 2026
Jeanette
If you want private, you got it here, I think this place is being under construction, because I thought it had a pool, but it was not available. It was closed due to overhaul work on this and the building, surrounded by companies and nothing else. The part I stayed and room was in good condition everything working.
Partner
10/10
Exceptional
04 Jul 2026
Radislav
Decent hotel for a value stay.
Family_with_children
8/10
Excellent
25 Jun 2026
Dylan
Solid room, no issues, in a good part of town 30 mins away from Philly - this is a good option for a place to rest your head, get up and go.
Friends_and_family Family
8/10
Excellent
17 Jun 2026
Andrea
Remolding. I miss the breakfast. The staff remember my husband and I after 7 month. I loved that
Family
8/10
Excellent
16 Jun 2026
Victor
Great location for the purpose of our visit.
Staff - one person - was welcoming and efficient. Room was clean and okay.
Breakfast below par.
10/10
Exceptional
14 Jun 2026
Nathan
Great stay for me and my gf. Her first time coming to Philly, so I’m glad we came here. Extremely affordable, clean, and relaxing. I only gave a 4 on the cleaning cuz we did have a small streak of residue on the floor near the bed, but other than that, everything else was clean!
Partner
2/10
Poor
30 Dec 2025
Diana
Hotel was closed for months. We were never notified. Called to find out increasing the number guest. Phone was answered by housekeeping who said the hotel wouldn’t be open until March. I guess Expedia was never notified by best western.
Leisure Family_with_children
6/10
Pleasant
26 Nov 2025
Johnny
Room skimpy in towels, amenities, etc. Breakfast Ok. Kind of isolated.
Business Pet
6/10
Pleasant
19 Nov 2025
Steve
Breakfast was ok. I didn't expect much being free with a room.
Leisure Family
6/10
Pleasant
07 Nov 2025
Barton
Standard overnight room, small, comfortable, air-conditioned, and a large fridge. Room was missing an ice bucket, alarm clock, iron and board, hair dryer or dishes, etc. for the little kitchenette. Did not see an ice machine either. It did have a nice picture above the bed. They charge $100.00 temporary debit on your credit card, etc. for damages and incidentals.
Self
6/10
Pleasant
06 Nov 2025
Mark
Parking was good
2/10
Poor
05 Nov 2025
Gary
We didn't get to stay fire marshall shut the hotel down. We had to find a place last minute.
Self
2/10
Poor
30 Oct 2025
Linda
This is an old building in need of much repair. Our TV never worked, even though I requested assistance 3 times. No one came to the room to help us with this. Worn wallpaper in the bathroom, and paint in the bath area. The front took our credit card for \"extra charges, if needed\" for $125. This seemed like standard procedure, and we had previously never had a additional charge. AFter our 2-night stay, we were charged the $125 AND AN ADDITIONAL UNAUTHORIZED CHARGE of $50!!! with no warning. After many emails (with no response to my last email on 9/23), we were told that there was blood on the sheet. I asked if the sheet was treated and washed but got no answer. I'm sure hotels get discounts on sheets, and no attempt seemed to be made to spray the affected areas and wash them. I will never stay in a Best Western again. BEWARE!!!. My next step is to make HQ aware of this abuse of our credit card.
Leisure Family
8/10
Excellent
26 Oct 2025
William
The hotel was under renovation. The hallways were dirty. The elevator was beat up from them moving things and I was concerned about the smoke detectors in the hallways were covered in tape over the weekend when nobody was working . I didn’t think that was a very good idea and the bathroom needs a second update.
Partner
8/10
Excellent
25 Oct 2025
dwayne
Polite staff- rooms were nice and beds comfortable and plenty of parking...need more seating for breakfast as they only have 2 person tables
Leisure
2/10
Poor
15 Oct 2025
Eunice
corporate Greed so obvious. Staff trying but was like a low budge roadsice motel. No breakfast, shut down early, dirty rooms. no water in lobby. Major cost cutting measures and high rates. Awful
Leisure Family
2/10
Poor
14 Oct 2025
Elizabeth
Hotels.cim changed the date on my booking. I was charged for the day before my intended stay. No refund given.

Hotels.com used to be great, but getting worse and no way to reach a person. I guess I've booked my last with them because of this mess.
6/10
Pleasant
13 Oct 2025
Wakeelah
Parking was good. Breakfast was nothing special and theu had no options for non pork eaters. The rooms wete outdated and dusty.
Family
6/10
Pleasant
13 Oct 2025
Renee P.
The stairwell was dirty with a pizza crust on the floor. It remained there my entire stay. The toilet didn’t flush properly and the room is just outdated. I paid more for the deposit than my room itself. The security guard stayed on the computer the entire evening. I would not stay here again.
Friends_and_family Family
2/10
Poor
12 Oct 2025
Marguerite
Nothing.
Leisure Self
8/10
Excellent
08 Oct 2025
Dr Donald L
Ok
Partner
10/10
Exceptional
05 Oct 2025
Karin
The hotel was in a quiet, convenient location. The room was spacious and clean. The shower fixtures were showing their age, but still worked. Breakfast was included in the price. Good value for the money.
Self
4/10
Poor
05 Oct 2025
Ann
Towels were not replaced. Bed was not made. Bath tub did not drain. Tub unsafe.
8/10
Excellent
04 Oct 2025
Lori
Your front desk young lady was very sweet. Everyone was super friendly and accommodating.
8/10
Excellent
03 Oct 2025
Frank
Ac and heat worked well
Friends_and_family Friends
8/10
Excellent
24 Sep 2025
Mary
Check-in was quick & easy. The gentleman at the desk was very friendly & professional. He was apologetic about the condition of the facilities & lack of pool, as they were undergoing a renovation. Even so, the room was clean and decent. Breakfast was good - the lady managing the breakfast was very friendly & kept everything in great order. Even with the renovations ongoing, I would return here if staying in the area.
Leisure Family_with_children
10/10
Exceptional
23 Sep 2025
Debra
Staff was very friendly and the location is close to a lot. Very clean. Bed was comfy enough but wish it was a little better. And breakfast was ok but it was free breakfast so it was a plus. Overall a great property
Leisure Family
10/10
Exceptional
22 Sep 2025
Satoshi
Very reasonable price and in a good location.
Strongly recommend
Business Family
8/10
Excellent
22 Sep 2025
Felicia
It was pleasant no worries.
Friends_and_family Family
6/10
Pleasant
22 Sep 2025
Tanya

Bad Western

Although the room was renovated the bathroom was terrible. Tub stopped up and toilet running.
Also the internet service was bad

Business
2/10
Poor
19 Sep 2025
Tiffany
They charged a $125 holding fee for booking third party which isn’t on your website or theirs.
8/10
Excellent
18 Sep 2025
chris

Would stay again.

Hotel is sort of in an industrial area. Road construction nearby. Renovations inside the hotel as well. Pool and restaurant are both closed. My room was clean and recently refurbished with new flooring and fresh paint and fixtures. Bed was comfortable. Aircon worked well. Breakfast was a plus.Overall, decent place to rest a night.
Self
2/10
Poor
14 Sep 2025
david
The room was not dusted. There was no pictures on the wall. The headboard was outdated. The room was mediocre. It was only for one night, we dealt with it.
Leisure Partner
2/10
Poor
13 Sep 2025
Lynn
It was very remote. Our”brand new room” was filthy. The floors were sticky. It seems to be more of residence hotel. I do not recommend this hotel to my one who does not really need a discounted rate. I slept with my jewelry on.
Staff was very kind. Not their fault
Leisure Family
6/10
Pleasant
09 Sep 2025
Kathleen
Bathroom was gross. Had a rusted tub drain and very messy looking.
Partner
6/10
Pleasant
09 Sep 2025
John
Rooms are still being renovated
Friends_and_family Family
8/10
Excellent
08 Sep 2025
Carol
Virginia, at the front desk was very welcoming and helpful. The bed and pillows were comfortable and the room was clean. The shower worked fine, but was difficult to operate. During the night sounds came into the room, from the hallway, but sounded like they were inside the room, although the door was locked. For a one-night stay, this property was certainly adequate.
Leisure Friends
10/10
Exceptional
30 Aug 2025
Suzan

Great Best Western Stay

The staff was friendly and helpful. Hotel is in a convenient location, with plenty of parking. The best part was the best free hotel breakfast I've ever had: eggs with a cheese filling, 3 types of cereal, muffins/breads, coffee, 3 types of juices, sausages, yogurt, and best of all--a machine thst automatically makes you 2 pancakes!
Self
8/10
Excellent
25 Aug 2025
Michael
The parking lot is 1/3 full of storage containers and building materials. Not a good look
Leisure Self
2/10
Poor
16 Aug 2025
Dominique
Nothing . nothing is updated
6/10
Pleasant
13 Aug 2025
Cassandra
The restaurant was closed, the pool was not open, there was no seating in the rooms all chairs and or sofas had been removed. The hotel really should be closed during renovations!
Business_and_leisure Partner
6/10
Pleasant
12 Aug 2025
Judy
Strong smell of cleaning products in room. Tub faucet broken and poorly repaired. Pool closed. Internet access in room didn’t work and tech help couldn’t solve problem. Appreciated late check in and free breakfast.
Leisure Family
8/10
Excellent
10 Aug 2025
Carmen
Very nice and affordable. Breakfast included was a plus!
4/10
Poor
07 Aug 2025
Gary
Just plain sub-par compared to other hotels we normally stay at in Philadelphia. Thought we would take a chance but will go back to the hotels we normally stay at.
Leisure Family
10/10
Exceptional
07 Aug 2025
Gordon
Vanessa (check-in), Tracy (check-out) and night auditor were helpful and had excellent guest service skills. The TV and air conditioner worked well, which is often a problem in other hotels at a similar price. The full breakfast was enjoyable. Plenty of free parking. Overall, the phrase that comes to mind is the hotel offers good value for the price paid. Thank you.
Leisure Self
2/10
Poor
26 Jul 2025
Nicholas

JUST NO!

I was eatting breakfast this morning and someone was mopping the floor. I got up to go throw my plate in the trash and the staff member screamed at me because she didnt want me walking where i walked when i purposely walked around the wet spots.
Then last night i had to purchase some drinks, and the lady at the desk seemed annoyed because i had wanted to purchase some drinks. Seemed like i was interrupting her.
Hotel was kinda dirty. And when i booked the hotel- i was told it was $130 if that on the website. When i went to the hotel, they charged me double!!
Friends_and_family Family
4/10
Poor
23 Jul 2025
GEORGE
-Dirty bath towel hanging on bathroom door hook
-Face towel hanging on shower curtain
-Bathroom door hard to close
-Bathtub - standing water - clogged bathtub
-Changed rooms
-Asked front desk for plunger as toilet was slow for flushing. Was told to ask the house keeper. They didn’t have any and told me they would take it to front desk. Asked front desk a few hours later was told to ask Peter on the floor.
-Front desk person was more eager to look at her phone than talk to me. Kept paying attention to her phone and was short with me as if I was interrupting her.
-Wanted to use the computer in the business center to print some documents and there was a sign indicating to talk to the front desk for a password.
-Went to the front desk and advised I wanted to use the computer and asked for a password and the clerk said you don’t need one. I said, oh there a sign saying you need a password. She said you don’t need one with a tone. I didn’t like tone so I told her then you need to remove the sign or upstate it.
- Overall, the least pleasant experience I’ve had staying at a Best Western. Everywhere else, in different states, the staff have been pleasant and helpful.
4/10
Poor
22 Jul 2025
Michelle
We had prepaid our reservation, once we arrived they said they needed a $125 deposit for incidentals (which was way more than we paid for the room btw more than double actually) We were told that it would fall off after we checked out. It did not, it was charged to my card. Contacted the hotel and they said it was refunded not deducted and I would have to contact my bank. Not helpful there and after a week that is still ongoing. Once in our room, we were getting ready to go out. We hear a knock, freeze at who would be looking for us and start towards the door. The person on other side now tries to open the door (thank god for the foldover door latch) when he sees that it is locked he closes the door, uses his room key, and tries again to be stopped by the door latch. My bf gets to the door, unlatches it, and blocks the door as the man tries to get in. He was with the hotel and had a clipboard. He asked us if we just checked in but it was very intrusive to know that if we didn't door latch it at 4pm in the afternoon this man would have just walked in to see whatever it is people do in a hotel room when they are alone. It left us very uneasy. The hotel is in a very convenient area. The outside is gorgeous. The inside is a little cheaper with noticeable corners cut. The restaurant said they were open 10am to 10pm everyday but it was not open when we were there or no one answered when we called. Overall it satisfied the purpose we needed for the night but will stay elsewhere.
Leisure Family
6/10
Pleasant
21 Jul 2025
Jamie
Stay was as expected but this is at low end of price range do you get what you pay for.
Self
10/10
Exceptional
20 Jul 2025
George
The hotel was quiet and safe and close to the gym attend
6/10
Pleasant
16 Jul 2025
Jamie
Price was right but you get what you pay for. Property is old and tired, odd smells that may be “air fresheners” trying to cover up something worse.
6/10
Pleasant
14 Jul 2025
caleb
Excellent location.
Renovation equipment scarred around the building dampens the beauty of the hotel.

Leisure Self
2/10
Poor
08 Jul 2025
Darius
Service was.bad
10/10
Exceptional
06 Jul 2025
Sunil
Good
8/10
Excellent
04 Jul 2025
Sarah
.
Leisure Family
2/10
Poor
28 Jun 2025
Antwine
Do not book! terrible cheap but not even worth it book somewhere closer to the city or something just not this one.
2/10
Poor
28 Jun 2025
Alanna
This property was extremely unclean. In addition there were several hazards as to the flooring and the exposure of some area that were open, paint exposed and bedding had yellow stains.
Leisure Family_with_children
10/10
Exceptional
25 Jun 2025
M
Very helpful staff when I needed to stay one more day.
4/10
Poor
17 Jun 2025
Michele
We stayed for 1 night and i was with my mother in law who cant go up stairs. The elevator was broke so we had to walk to the end of the hotel up the stairs to the older part of the hotel to get the elevator and walk quite a ways to our room. We had to carry all of our belongings because the we had to go up steps to elevator. It is outdated and not so clean.
Leisure Family
4/10
Poor
16 Jun 2025
winfred
first off they where renovating and nobody knew till you got there. but the room was upgraded to a room that was not clean and the next room wasn’t the same it was not as good of upgrade. Breakfast was good. But the renovation really killed the vibes without the jacuzzi bath.
2/10
Poor
08 Jun 2025
Martin
My stay at Best Western Fort Washington Inn was deeply disappointing. The elevator was out of service for my entire visit, forcing me to use stairs repeatedly, which was inconvenient and tiresome. Adding to the frustration, the pool was also out of order, eliminating a key amenity we had looked forward to.

Inside the room, basic comforts were missing. There was no electric kettle or coffee machine available, making it impossible to prepare hot beverages. To top it off, I couldn't even enjoy a glass of wine as no wine glasses were provided. These cumulative issues severely impacted my experience, falling far short of expected hotel standards.
Business
10/10
Exceptional
05 Jun 2025
Shannon
Breakfast was great. The rooms were oddly empty with. I accessory seating with a lot of room. Just strangely under decorated like it was mid renovation.
Leisure Self
10/10
Exceptional
01 Jun 2025
Valerie

A Fine Breakfast

There was an adequate variety of options for breakfast.
Partner
4/10
Poor
30 May 2025
Lovietta

It was a so-so experience

It was okay. The toilets I feel like are built for children in preschool just not not kosher but it was okay for overnight
Partner
4/10
Poor
26 May 2025
Robert

Bad Remodeling Makes Difficult Lodging

The first room reeked of smoked cannabis, the second room had a door that would not open with the key card, and the third room had been recently remodeled and had wires hanging out of junction boxes, loose fixtures in the shower, gaps in the shower stall, sloppy paint… the staff were very courteous and efficient at trying to get us into a room we could stay in.
Partner
2/10
Poor
25 May 2025
Bernadette
I had flees in my room and when I asked to be moved to another room this was not done. The flees were in the bathroom and when I turned the shower on they came out every where. I was scheduled to stay three days but left after the first day because the hotel had flees and the young lady at the front desk would not give me another room. Her name was Tracey. I will not stay at Best Western again.
2/10
Poor
21 May 2025
Verified traveler

Bad

The only upside i had was the front desk staff. Kind, helpful, and courteous.

However, my room was not so nice. Light fixtures haphazardly installed, parts of the baseboards caved in - leading into the studs of the wall. Coffee maker did not work, and the refrigerator started leaking large amounts of water. After reporting it, we were told it'd be serviced within an hour. 2 hours passed and we had to go somewhere. Requested no service until we were back. Came back after midnight and noone came so we got ready for bed. Late night pounding at the door and attempted entry even after we yelled that we weren't decent.
Housekeeping ignored DND sign and kept knocking as well.
Elevator felt extremely rickety and unsafe
Smoke detectors in building in need of new batteries also
Overall, an uneasy stay and unhappy with experience overall. I do not recommend staying here.
Partner
6/10
Pleasant
19 May 2025
Richard
We only had one chair, an office chair with wheels. No other place to sit to but on clothes and shoes. The bed is to high for that and the chair rolls away. The refrigerator hums loudly and is a distraction to sleep.

The bottom drawer of the dresser would no stay closed.

Most hotels now have USB ports for charging.

Breakfast buffet was good but unless you get there as soon as they open you will not get a table which there are not enough of. As well there was the lounge but all the seats there were take as well. We went out as there was only one chair in our room. I chose this hotel because it offered breakfast. So it was an extra $50 that
we had to spend.

The second day we went down early and got the last table. The food was good and staff was very nice.

Over all it was OK but will look for a more updated hotel next time.
Leisure
6/10
Pleasant
17 May 2025
Alicia
It was only ok for me thanks
8/10
Excellent
16 May 2025
Rebecca
Not cool
2/10
Poor
16 May 2025
Solomon
The rooms are horrible and the floors are really dirty you'd think that because there's no carpet it would be clean no, my daughter had socks on and they were black. My parents had mold in their rooms and there was tons of water damage in our bathroom. The room also smelled like cigarettes when we came in, which was not good because we had an infant and toddler with us. It was just for the night so we just stayed and left quickly in the morning. I will say the breakfast was good as this was packed.
Leisure Family
6/10
Pleasant
04 May 2025
Dewey
A update on the second floor is badly you need it. Air conditioner wasn’t working properly toilet seat real old has potential but not for the price.
Business_and_leisure Friends
10/10
Exceptional
01 May 2025
Joseph

Nice place to stay

The room was clean. Nicely furnished. Good amenities. Big tv
Partner
10/10
Exceptional
01 May 2025
Caitlyn
Great
Leisure Family_with_children
8/10
Excellent
25 Apr 2025
Eugene F
Love that you were pet-friendly.
Leisure Pet
10/10
Exceptional
23 Apr 2025
James
Great staff
10/10
Exceptional
18 Apr 2025
Melanie
The staff were lovely and the room was spacious and well equipped. The breakfast was good too.
Business_and_leisure Self
10/10
Exceptional
15 Apr 2025
James
Tracy, Vanessa, and Virginia are the best. I really look forward to seeing them every time I stay here. Super good at their jobs. Virginia always reminds that I need a fork for my late night eats.
Business Self
10/10
Exceptional
15 Apr 2025
James
Virginia, Vanessa, and Tracy at front desk are awesome. I stay here often and they are a treat to see and more than hospital.
Business Self
10/10
Exceptional
15 Apr 2025
James
Tracy, Vanessa, and Virginia are terrific. I come here regularly and it feels like family.
Business Self
4/10
Poor
15 Apr 2025
Verified traveler
the rooms are tired. The bathroom is falling apart. The shower curtain doesn't fit the tub
Friends_and_family Family
2/10
Poor
11 Apr 2025
Pushkar
Stay away from this place. Dirty nightstands, a clogged bathtub, and unclean floors. It was a big mistake to choose this hotel for a stay. Raised 3 requests to unclog the bath tub. NO ACTION was taken by the staff.
Business Self
10/10
Exceptional
11 Apr 2025
James
Staff is great. Free breakfast is a nice add to an already reasonable rate. Room clean and just enough furniture for you to be able to utilize and yet room is spacious and not cluttered.
Business Self
4/10
Poor
31 Mar 2025
RAY

Not staying here again

Booked a room with two beds, got one and an uncomfortable sofa bed
Elevator out of service and only one for guest to use
Friends_and_family Family
10/10
Exceptional
22 Mar 2025
Yvan
The room was not cleaned properly and I had to ask for room change
The attendant was very nice and compassionate to give a different room
She also gave some tea bags to make me more comfortable
Leisure
8/10
Excellent
17 Mar 2025
TOTLYN
This is an older property. They are renovating- it clearly had glory days. It was convenient
Business Family
8/10
Excellent
07 Mar 2025
Verified traveler

Good Enough for the Price

Older hotel with a single slow elevator, room was as described, WiFi on the slow side, but the hot breakfast was an unexpected treat.
Self
10/10
Exceptional
23 Feb 2025
Madjid
Good hotel
8/10
Excellent
23 Feb 2025
Annette
Everything was good but the mattress, it was so hard I felt like I was sleeping on a board. Woke up next day with a back ache
Leisure Partner
6/10
Pleasant
17 Feb 2025
Tanesia
The comforter had blood on it.
Partner
8/10
Excellent
17 Feb 2025
Linnea C

Concert series stayover

We stay at this hotel once per month due to traveling for a concert series we belong to. The water pressure in the shower is so poor I could not easily rinse my hair properly. The bathroom really needs an updating. The tub has patches on it and a lot of caulk.
Partner
6/10
Pleasant
17 Feb 2025
Linnea C

Monthly Concert Stayover

I stay at this hotel once er month for a concert series I go to. The room I had this trip was hottible. The bathroom shower/tub was all patched, there was no water pressure, the room definitely needs an upgrade.
Partner
10/10
Exceptional
12 Feb 2025
Brandon
Good customer service
Business_and_leisure Self
10/10
Exceptional
03 Feb 2025
Skylar
Would definitely stay again.
Leisure Family
8/10
Excellent
19 Jan 2025
Ann
Although the onsite restaurant is closed, there were many wonderful restaurants within a 15 minute drive.
Down fall to site, outlets covers were not attached to the wall.
Leisure Partner
8/10
Excellent
19 Jan 2025
Catherine

Good value but needs and update

The staff were friendly. There was hot protein for breakfast along with more carby options. The beds were comfortable. The rate was super great. The hotel could use and update to the interior walls and carpet.
Friends_and_family Friends
8/10
Excellent
13 Jan 2025
Angela
Good time!
Leisure Partner
8/10
Excellent
26 Dec 2024
Sharonda
Nice
10/10
Exceptional
24 Dec 2024
James
Great value. Clean rooms. Vanessa, Tracy, Javier, Steve and the rest of the crew are super friendly.
Leisure Self

Location & surroundings

Fort Washington Inn
285 Commerce Drive, Fort Washington, United States

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Fort Washington Inn

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