Name: Staybridge Suites Philadelphia-Montgomeryville
Address: 119 Garden Golf Blvd, North Wales, 19454, US

8/10

Excellent

04 Aug 2026

Rahzier

Please give Keisha a raise !!! We came on the first day of our stay around 10:30pm for a very late check-in. They were very accommodating and checked us in quickly . Unfortunately, when we got to the room the AC unit did not work and maintenance could not come til the morning . Our first night was very hot and uncomfortable in unit 322

The only reason I’m giving this property such a high rating is because of Keisha’s hospitality and commitment to fixing our problem. She informed us at about 9 am that she was working on getting us into a new room with a working unit . At about 11:00 am we went down to the front desk and she got us right into a room and provided us with waters . The rest of our stay was very comfortable and we enjoyed the pool.

10/10

Exceptional

31 Jul 2026

Alex

The breakfast was good overall. There was a bit of a wait for the omelets and bacon, but the food was worth it.

Our stay was great. The room and pool were both clean and well maintained.

A special thanks to Keisha at the front desk. She was incredibly friendly and helpful. We had a change in our schedule, and she went above and beyond to help us work everything out. We really appreciated her assistance.

If I am ever back in this area, I would definitely stay here again!

6/10

Pleasant

30 Jul 2026

Cathy

Meh….

10/10

Exceptional

28 Jul 2026

Kevin

Very clean facility staff was very friendly

10/10

Exceptional

19 Jul 2026

Michelle

I had a great stay with my kids and grandkids
The rooms were perfect size for our family
Breakfast was very good and the kids loves the pool
We would stay here again the next time we visit sesame place

Family_with_children

4/10

Poor

14 Jul 2026

William

Layout nice. Cleanliness in rooms leaves much to be desired. Blac marks in calking around the tub. Remote sticky and not working upon checkin . I cleaned it myself and was given new batteries at front desk. I alerted desk clerk to cleanliness issues and got a response that he noted that.

Friends

10/10

Exceptional

14 Jul 2026

Britt

Very thing was great .

6/10

Pleasant

12 Jul 2026

Carol

We had a 2 bedroom suite reserved. When we arrived we were given a one bedroom so had to get that fixed. Room was clean but a bit run down. Ripped and fraying upholstery and a missing drain were evident. When we had issues in the evenings there was rarely a staff person available as they were doing other tasks in the hotel. The hallways had no air conditioning but the rooms were comfortable. The beds and pillows were good and the location was also close to highways and shopping.

Family

8/10

Excellent

10 Jul 2026

Easton

Rooms were clean and customer service very good

Family

8/10

Excellent

08 Jul 2026

Munsi

Good surroundings

Partner

8/10

Excellent

06 Jul 2026

Schevon

.

Family_with_children

6/10

Pleasant

05 Jul 2026

Nanci

I've stayed at this hotel several times before and have always spoken highly of it. Unfortunately, my most recent stay and to some extent the one before it, fell well below that standard.
I was placed in an accessible room, which I appreciated, but several things were in poor condition:
- The room was persistently humid; I had to keep the thermostat at 65–66°F, as anything higher left the carpet damp and the air uncomfortable.
- The in-room teabags were already open, and the pitcher in the fridge had leftover liquid and staining.
- The carpet was torn near the kitchen island area, and there was no seating there, the desk chair wasn't a comfortable height for that space either.
- Drawers and the electrical panel doors wouldn't stay shut.
Two issues concerned me most: the security bar on the door wasn't seated properly in the frame, and there were blood streaks on one of the pillows.
I only had the pleasure of interacting with the front desk staff and they were wonderful. Breakfast was okay, the eggs were the best part. The curtains did actually close all the way and didn't leave an awkward gap.

Self

10/10

Exceptional

05 Jul 2026

Jennifer

Everything was top notch , it was a great stay.

4/10

Poor

03 Jul 2026

S

I’ll start with the ants. There were little ants all over the counter near the sink, which grossed me out. were a few pieces of coarse black hair on the bed and pillows. The kitchen and bathroom floors were sticky (could have been the humidity, however, the room was very cold. There were two white rings on the bathroom floor, looked like maybe the bottom of a drink mug or coffee cup. Finally, the desk/table and the tv stand were very dusty (not that big of a deal, but it’s simple to run a swift duster across the furniture.

The breakfast was delicious and plentiful, and they had a weeknight “social” on Wednesday. I didn’t attend but thought that was nice.

Self

6/10

Pleasant

03 Jul 2026

Susan

This was our first and last time staying in this hotel. It sucks because we had high hopes. It looks inviting from the outside. It has a nice lobby and eating area. The breakfast was impressive. They actually had fresh strawberries and blueberries. The laundry was free. With all that being said, we were extremely disappointed with the cleanliness and overall condition of our room. One of the first things we noticed when we walked in was hair in the shower and on the bathroom floor. The tub was also very stained. The top drawer of the one dresser was broken and all the drawers were very dirty. I had to wipe they out before putting my clothes away. The upholstery on the chairs in the kitchen was all ripped up. After the “cleaner” came in the second day they left behind a press on finger nail. It was very hot out the few days that we stayed. They must of not had the air conditioning running on the upper floors because the hallway and elevator were extremely warm and stuffy. It is a shame. This could be a very nice hotel if they did some simple upgrades and thorough cleaning.

Family

6/10

Pleasant

29 Jun 2026

Natasha

It’s been a few times that there wasn’t a mattress on the pullout sofa which made the sofa concave when sitting on it. The staff members at the desk told me they didn’t know where any mattresses were in the hotel to fix the inconveniences. We were given a different room this last stay and again, no mattress and still the same response from the front desk. Sorry but can’t help with that.

Family

10/10

Exceptional

28 Jun 2026

Brent

Gym and laundry next door made for a convient pairing! The room was very clean and had every amenity you would need.

Self

4/10

Poor

26 Jun 2026

Rachelle

Staff was very pleasant. Room was large enough, though we would have liked to add a cot/crib, but were unable. We enjoyed the pool and free laundry, and utilized the games in the guest lobby before we left. Breakfast was sufficient, and we appreciated that no one was shooed away.

The room had many problems. Many fixtures were broken/inoperable. The toilet paper holder was broken, the towel hooks were broken, the phone didn't work, an outlet was dead, the dishwasher leaked and no one was able to come fix it. The pullout couch was a much smaller mattress than we expected, so it only fit one (versus other branches that have larger ones where two kids can certainly fit). We also found someone's socks behind a chair, so it clearly was not thoroughly cleaned.

Family_with_children

10/10

Exceptional

21 Jun 2026

Victoria

Great, easy stay. Starr was helpful and location was great. No issues!

Family_with_children

2/10

Poor

19 Jun 2026

william

Dirty place. We’ve stayed at other locations that were very nice. This one…not so much. Room smelled bad, stains on the furniture. Not well maintained facility.

Family_with_children

6/10

Pleasant

19 Jun 2026

keith

Needs updating and cleaning

Partner

10/10

Exceptional

16 Jun 2026

Barbara

great stay and appreciated the staff.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Clara

I highly recommend it; it's beautiful, clean, and very centrally located. I would definitely return because it exceeded my expectations. Nice 👍

Self

6/10

Pleasant

14 Jun 2026

Alex

The stay was fine, but I don’t believe these rooms are worth $200 a night, especially when one of the two elevators was out of order without signage or any kind of heads up, hallways are covered in bleach (?) stains, and it looked like someone might have dyed their hair in the tub in our room, there was some kind of stain in the bottom of the tub.

Partner

6/10

Pleasant

11 Jun 2026

Albert

Don't arrive late! Nobody was behind the front desk at 1AM. Tried calling throughout the day- the phone number listed wasn't accepting calls! Looked around and found a keycard on the front desk. Grabbed the card and went to the listed room. Thankfully, the room was empty. Anyone could have walked into that hotel, picked up that keycard, and slept in that room. Yikes!

Good buffet breakfast in the morning!

Self

8/10

Excellent

09 Jun 2026

Arlynn

It was a nice environment and good clean room. However, the sofa in our room was sunkin in and needed replacing. Also, the toilet needed to be flushed multiple times in order to let even the smallest piece of toilet paper down the drain. Other than that, the room was great. Lastly, the people who stayed before us had left party balloons behind the curtains. Would have expthat to be found when the staff cleaned the room before we got it.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Leslie

Overall an excellent hotel. Clean, spacious, great location & staff was very nice & helpful! Love the huge lobby/breakfast area, We’ll be back for sure!

Partner

2/10

Poor

06 Jun 2026

Craig

Terrible stay. Would not come back.

Everything was fine until we arrived and were told the hotel Wi-Fi was down. We stayed for three days, and the Wi-Fi was still not working by the end of the trip. That meant no reliable internet the entire stay, and since my phone only had one or two bars in the room, I could barely stream anything or use my phone properly either.

On top of that, the key cards were extremely temperamental. I had to get my room keys redone four different times. Staff suggested maybe they were being affected by my phone, but that was not the case. The cards were kept in a separate pocket with no electronics near them.

The elevators were also having issues and were not working more than half the time. I had to keep finding another elevator that actually worked, which was especially frustrating when bringing my luggage down at the end of the stay.

Between no Wi-Fi for the entire trip, unreliable room keys, poor phone service in the room, and elevator problems, this was a terrible experience. I would not stay here again and would not recommend it.

Partner

8/10

Excellent

06 Jun 2026

Melissa

Staff, clean room, breakfast.

Family_with_children

10/10

Exceptional

05 Jun 2026

Lois

Night manager was very accommodating. There was a hocky tournament in town so a lot of kids but stall did a good job keeping up

Family_with_children

6/10

Pleasant

04 Jun 2026

Davel

Bathroom/shower had mold around it and the room smelled damp.

Family_with_children

6/10

Pleasant

03 Jun 2026

Jesse

Room was okay. No WiFi at the time of my stay, guest service wasn’t really helpful.

Self

10/10

Exceptional

02 Jun 2026

Teresa

Comfy bed

Partner

10/10

Exceptional

30 May 2026

Melissa

Entire stay was worth it.

4/10

Poor

30 May 2026

Kiesha

The bathroom toilet was loose anytime it was used, it shook. The shower was horrible; it needed caulking and to be updated. Water stains with damaged material was off the wall. Housekeeping is outsourced so access to clean materials were limited. The paper towels in the kitchenette looked like they were reused from the previous occupants before I checked in. The front desk did not have anymore to provide so I had to purchase my own from the nearest Target. The room appeared clean except for the curtains looked like they had sexual secretions. My keycard would not access the pool area. The breakfast bar was ok. I have food allergies and it’s self-serviced with nuts in close proximity to the foods. I think every patron should have been instructed to disinfect their hands or have staff serve patrons. The breakfast bar depleted fast due to inconsiderate guests taking multiple plates of food back to their rooms. I would not stay here again.

Partner

8/10

Excellent

27 May 2026

Miriam

Love Ms Keahia at the front desk she friendly helpful she seen just like family

Family_with_children

8/10

Excellent

26 May 2026

Brendan

Room was very nice and clean and the price was great.

Friends_and_family Family

2/10

Poor

25 May 2026

Stacy Ann

Old and dated hotel. The carpets looked worn, and when I turned on the water, black mold-like debris came out of both the faucet and shower head.

The customer service was just as disappointing. The front desk staff never greeted us with a simple “hello,” “how are you,” or even asked how our stay was. The phones in the room didn’t work, and after being rained in with two children, we discovered the TV also didn’t work.

After dinner, we requested extra towels from the front desk. We were told they didn't have any at the front desk at the moment and they would be sent up, but they never arrived. Since the room phone didn’t work, I had to call the front desk from my personal cell phone. When I explained the situation, the employee was dismissive and told me I needed to come downstairs myself for towels and toilet paper — even after I explained I was already at the front desk and was told they would be delivered. He simply repeated that I had to come get them myself.

When I asked about the TV, he said it had “nothing to do with them” and blamed the provider. His entire tone and demeanor made it seem like I was bothering him for expecting basic customer service. Also, our cards got deactivated on day one of being there because apparently the card was too close to my cell phone!!!!!!

I also asked for a receipt at check out and he said \"Expedia will email it to you\". This was weird to me since they charged my card at check-in!!!

10 out of 10 do not recommend

Friends_and_family Family

10/10

Exceptional

24 May 2026

MElizabeth

Variety of selections at Breakfast

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Austin

Solid stay with no issues! Plenty of space, as well as kitchen and bathroom amenities! Generous breakfast timing, clean room, convenient outlet amount placement, a TV that doesn't try to lock you out of gaming, overall a very worthwhile option!

Self

2/10

Poor

22 May 2026

TYNIESHA

Hank at front desk was very rude. I hadn’t had such an encounter in my life. I left in tears that a man could be so disrespectful. I would never go back.

Partner

6/10

Pleasant

20 May 2026

Chul Sung

The location is very convenient. No more comments about others.

Friends_and_family Family

8/10

Excellent

20 May 2026

Bienvenido

The refrigerator leaks, the sofa bed had no mattress, . The exercise room needs sanitizing clothes.

Friends

2/10

Poor

18 May 2026

KATHERINE

Our room and experience was a CRAP SHOW. When we got there the room took forever to become available. Upon walking in I noticed that there were tons of off colored painted touch up spots on the walls. Then upon walking into the living room I noticed the bottom drawer of the dresser was broken and didn't push all the way in. Then upon entering the single bed bedroom I noticed again broken drawers that I had to use bandages to hold shut. There was only one layer of curtains so we were forced to live in the dark or let everyone see into our room being we were on the ground floor with the courtyard outside our window. The couch and the floor on one side of the bed smelled like dog pee. The bathroom door in the single bed bedroom didn't stay open, we had to use a piece of string and tie it to the closet door so we could get ready. The doors on the double bed bedroom has to be held closed with something if they wanted privacy in the room. One of the kitchen chairs was stained and ripped and there was so much more. I did take pictures to document everything.

Partner

2/10

Poor

16 May 2026

Dana

This place was disgusting. Our couch had no mattress and was caved in. Rooms were dirty, dishwasher unrun and full of stagnant water. Old water bottles under couch, pitcher with old veverage in fridge, crumbs everywhere, something splashed all over the bedding, red stains on carpet, totally gross. Do not recommend.

Family

8/10

Excellent

15 May 2026

Lauren

The room had bits and pieces that were not thoroughly clean. There was dust on top of the bed. Some of the walls weren’t painted fully or had old paint marks. The staff was decent. The breakfast was amazing and that was about it.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Jennifer

Our stay was lovely. Rooms were clean and staff was friendly. We will be staying there again.

Friends_and_family Family

8/10

Excellent

10 May 2026

Mark

The room was very nice and spacious. Clean except the bathtub could have been cleaned better. The breakfast set up was very good but there wasn’t enough choices for me. No muffins or other pastries.

2/10

Poor

03 May 2026

Wilson

Dirty, buggy room, missing mattress for pull put sofa, pullout bed frame unstable and unuseable. Staff could provide an alternate room and made no attempt to find us alternatives so we left and stayed no nights.

Family

10/10

Exceptional

03 May 2026

Michael

The room was very clean and staff was super friendly will definitely stay here again

10/10

Exceptional

02 May 2026

Alexis

Great Stay :))

Partner

8/10

Excellent

27 Apr 2026

Cheryl

We stayed at this hotel one night overall was a great experience Staffing the rents were nice. If I have to stay to Megan to replace the elevator as well as in the room that we stayed at, but other than that, everything looks great.

Family

10/10

Exceptional

27 Apr 2026

Kate V

Every thing you could ask for…almost like being right at home !!
Than you, looking forward to seeing you again.
-k

Family

2/10

Poor

26 Apr 2026

Kattie

We were very disappointed in the room. Ants crawling around in the bathtub. Dead bug , large dead bug in the closet. Stains on the couch and carpet. Counter stools upholstery were all worn and disgusting. Walls were dirty . Room needs a deep clean and some new furniture

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Stephanie

I really thought this was a nice hotel. The breakfast was good.

Partner

10/10

Exceptional

15 Apr 2026

Donald

The Breakfast was disappointing. The Eggs, were room temp. The sausage seemed to be over microwaved. We decided to go out for breakfast on our second morning. Partially because Breakfast not ready till 7:30 and we needed to leave relatively early

Partner

8/10

Excellent

08 Apr 2026

Chris

Very good

8/10

Excellent

07 Apr 2026

Ayana

I stay here quite often. Really nice size rooms and staffing is always pleasant. Never really enjoyed the amenities because of the time I arrive and depart, but breakfast always smells amazing. Would recommend

Self

8/10

Excellent

22 Mar 2026

James

The room was nice and clean and this is a newer hotel so the rooms and facilities are nice.

8/10

Excellent

22 Mar 2026

Nadjie

Clean room, spacious

6/10

Pleasant

20 Mar 2026

christy

Kaycee at the breakfast area was ⭐️⭐️⭐️⭐️⭐️
He was very polite and friendly!
Rooms were clean couch was soiled or badly stained.

Family_with_children

10/10

Exceptional

15 Mar 2026

Christine

My go to hotel when I have to bring my daughter back to college.

Partner

10/10

Exceptional

27 Feb 2026

Melissa

Everything about the hotel was everything...

Special thank you to Hailey!

10/10

Exceptional

21 Feb 2026

Patricia

Clean rooms, tasty breakfast and super friendly staff.

Partner

2/10

Poor

19 Feb 2026

Sadye

The room was on the first floor, no available rooms to change to. This room was right near all of the noise & amenities….the elevator, the office room, the dining area, the entertainment area, the laundry room and the housekeeping area. I was not able to enjoy my stay and I didnt get much sleep with all of the noise being made near this room.

Self

10/10

Exceptional

15 Feb 2026

patrick

Clean room. Breakfast was hot and fresh.

10/10

Exceptional

10 Feb 2026

Mary Lee

Clean, great breakfast, disappointed in the bed mattress sunk in middle

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

thomas j

Spotless room and lobby. Very comfortable. Friendly staff

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Matilda

Staff were friendly and helpful. The room was clean and spacious. Good breakfast options including healthy ones. Large longue area you could work from

Business

8/10

Excellent

01 Feb 2026

darryl

All the above

8/10

Excellent

29 Jan 2026

John

Was a bit disappointed in the condition of the kitchen cabinets in Room 129. The shower floor is also in need of a good scrubbing. Otherwise the stay was fine.

Business

10/10

Exceptional

23 Jan 2026

Christine

This is my go-to hotel when I have drive or pick up my daughter from college.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Wilson

Enjoyed the light dinner that was served Monday evening and was surprised that it was offered. The fitness area was well maintained and had a good range of equipment. The staff was very accommodating when we needed an extra hour to check out.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Nicole

Very clean. Front desk lady was wonderful. Loved the space. Fitted our family’s needs very well.

Leisure Family_with_children

8/10

Excellent

27 Dec 2025

George

Room was clean and the staff is friendly, but the hotel rooms need an upgrading. No charging facilities in the room?? The fabric on desk chair in our room was torn (I have a photo) cushions on the couch were almost flat. Maybe we just got a room that was in need of a big fix!

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Natalie

Initially, I was gonna be very upset with this hotel because they called me approximately one hour before I was to leave to say they could not accommodate me for my two room suite. This was an epic fail and that I had friends who were already at the hotel and we were having a birthday party for my boyfriend so it wasn't even optional. I needed the two room suite. They offered me a two queen room which was not suitable however all is well. James from the Front Desk went out of his way to make it right and I was able to still get my two room suite it's not one of the upgraded suites. There were some wear or tear that you could tell but the most important thing is I was able to celebrate my boyfriend's birthday with friends in the room and it was great. We had a wonderful time. Thank you, James for your professionalism and your consideration. I really do appreciate you!

Partner

10/10

Exceptional

27 Dec 2025

james

Family weddimg

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Kathleen

Room was great, staff was very friendly especially having to work on Christmas

Leisure Family

8/10

Excellent

18 Dec 2025

Owen

The room was clean, except for an odd stain on the fitted sheet for the mattress and stains on the shower floor. The one drawer on the dresser also would not close and kept rolling open. The dishwasher was also concerningly loud. Other than that everything was nice and functioning properly and it was a pleasant stay. The property was nice and the hotel was very accessible.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Mi-sang

The room was spacious and pleasant, the staff was very friendly, and breakfast was good with a variety of options.

Business

10/10

Exceptional

16 Dec 2025

Hiroki

The room was very clean.

Business

6/10

Pleasant

14 Dec 2025

Brianna

Rooms are worn out and run down

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Tara

Clean room

10/10

Exceptional

01 Dec 2025

Alex

Everything was great!

Business_and_leisure Self

10/10

Exceptional

30 Nov 2025

Christine

Good pit stop to bring daughter back to college.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Blaise

Clean room and quiet.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Clayton

The best valued hotel chain in the entire United States!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Yanfei

Love the breakfast . Staff are very welcoming

10/10

Exceptional

06 Nov 2025

Catherine

Nice big room with king size bed and very clean

Friends_and_family Friends

8/10

Excellent

03 Nov 2025

Richard

The rooms were very clean. The staff was great.

Business Partner

8/10

Excellent

30 Oct 2025

Ricky

Great service and clean environment!!

Friends_and_family Friends

8/10

Excellent

28 Oct 2025

Kristin

The staff was very friendly and the complimentary breakfast was amazing! The furniture in the suite was worn, but the room was clean and comfortable. I would stay again without hesitation.

6/10

Pleasant

26 Oct 2025

Nancy

The bathroom had mole. The toilet seat was actually replaced and it was too small for the toilet. Just disgusting.

Leisure Family

10/10

Exceptional

24 Oct 2025

Rita

Very friendly and helpful.

Business

10/10

Exceptional

23 Oct 2025

Jacqueline

By far the best hotel I’ve stayed at!!! This is officially my home away from home!

Leisure Family_with_children

8/10

Excellent

19 Oct 2025

Bryan

Room temperature was at 99 degrees when we first arrived. It went down after some hours of running the air conditioning on a day of 70's. Breakfast was good . Place was clean, shower was good had fine volume and temperature.

Partner

10/10

Exceptional

15 Oct 2025

Patricia

Nice and clean

Leisure Partner

4/10

Poor

07 Oct 2025

samantha

We were given an ADA room that had a broken handshower and no standard shower head. The floor was dirty even our socks were black. I asked to switch to another room as we have a small child that needed to give her a bath. Management said there were no other rooms available and when I inquired on why I was given this room to begin with. They said it was because I booked via a third-party website and I have to get whatever is available. We will never come back here again or book from Hotels.com.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Michael

Place was nice, quiet and clean. Lots of stuff to do in the area. The Vampire museum is a must. Avoid Olivia Garden.

8/10

Excellent

01 Oct 2025

tracy

Great