Name: Residence Inn Philadelphia Montgomeryville
Address: 1110 Bethlehem Pike, North Wales, 19454, US

8/10

Excellent

23 Jul 2026

Lisa

Room was clean and comfortable, until the door would not close (the lock stuck and my son did not realize it - leaving the door open to anyone walking in the hallway). I was miffed when the front desk staff could not locate a pair of scissors when I needed to cut a zip-tie off my suitcase.

2/10

Poor

23 Jul 2026

Jenya

Terrible experience

8/10

Excellent

20 Jul 2026

Gary

Hotel breakfast was very good and the employee who managed the breakfast area was very nice.

Partner

10/10

Exceptional

03 Jul 2026

Joe

Great place to stay. Clean rooms, good breakfasts and helpful staff.

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Todd

Served our needs adequately for 3 days while moving. Room was ok would have preferred 2 beds but they only had one with couch. Breakfast was very skimpy no muffins or pastries etc. Staff was nice. Accommodated our 2 small dogs. Location was good for our needs.

Pet

8/10

Excellent

16 Jun 2026

Giovanna

Overall a nice place to stay, clean room and located near some restaurant options.

Family_with_children

10/10

Exceptional

25 May 2026

ROBIN V

Clean spot close to near by shopping and eateries - secret gem

Family_with_children

8/10

Excellent

13 May 2026

Bruce

Bed was comfortable and room was a good size. Buffet breakfast was good but could have used some variety. Bathroom was in need of repair. Soap dispenser, conditioner, toilet roll and bathroom shelf were falling off the wall. Had to get clean towels at the front desk. No room service.

Partner

10/10

Exceptional

26 Apr 2026

Miriam

I would definitely stay there again !!

Self

10/10

Exceptional

25 Apr 2026

Jill

Room clean beds clean just need new beds so they are a little more comfy, the staff is hard to understand the mumbles and they lied. I asked for more pillow im disabled n needed them and she said only one working and I am doing my paper work . Go down and shes doing her nails and still woukdnt get me pillows. Aunt went down and made her get pillows out of a empty room and she was to nice. In a hotel that size you wouldn't have muat one person its not realistic just lying.
But everything was neat n clean but it would be nice to have updated rooms that were new sofas and chairs

Family

8/10

Excellent

16 Apr 2026

Terence

The kitchen staff was excellent she was helpful, energetic and went out of her way to assist in several ways.

Self

6/10

Pleasant

26 Mar 2026

Kathleen

Old, worn out furnishings. Tub finish gone so I did not use the tub. Tiles cracked and needed calking. Heat very noisy, hard to sleep.
Clean room, pleasant staff. Not a do again.

Partner

8/10

Excellent

16 Mar 2026

Joyce

We travelled with our dog and the hotel was very accommodating and helpful.

6/10

Pleasant

10 Mar 2026

John

The breakfast was below par. Substandard.

Self

10/10

Exceptional

08 Feb 2026

Meredith

I always love this hotel. Spacious suites, full kitchens, lowkey vibe…big fan. I have stayed there more times than I can count.

Leisure Self

10/10

Exceptional

02 Feb 2026

Lorraine

Great staff

10/10

Exceptional

27 Jan 2026

Cory

Clean room and very comfortable. Staff was friendly as well.

10/10

Exceptional

20 Jan 2026

Zackery

Spacious room for what it was very surprised to see a stove and a dishwasher in the room. That was a nice touch.

8/10

Excellent

11 Jan 2026

Dawn

The fireplace was warm enough. Our room was comfortable & quiet.
The hotel could use an upgrade-caulk in the bathroom floor came out.

Leisure Family

10/10

Exceptional

29 Dec 2025

arielle

ms.T and mr. Kash were amazing durning our stay. very helpful and kind. the room was very pleasant and the atmosphere was very welcoming and friendly. also a great price for the wonderful experience me and my partner had for the christmas holiday. will definitely be returning!!

Leisure Partner

8/10

Excellent

29 Dec 2025

JAMES

Friendly helpful staff

Leisure Family

10/10

Exceptional

29 Dec 2025

Brett

Nice breakfast...convenient hours

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

EUGENE

It was a great stay, clean room, great staff

Leisure Family

6/10

Pleasant

16 Dec 2025

Sarah

Staff was amazing. I was unhappy with original booking and they changed my room. I was completely unhappy and had to pay for another room. Not very clean in rooms mold on some bathroom walls.
For a business trip it’s fine. For family vacation, next time I will stay somewhere else!

Leisure Family

10/10

Exceptional

07 Dec 2025

Monica

Everything was awesome! We will be back! Clean room convenient good breakfast, although when we went for breakfast on Sunday Day 2 there was nothing left of the hot breakfast!

Friends_and_family Family

8/10

Excellent

04 Dec 2025

Jesse

For the most part the stay was good. The issue I had was with house keeping. I was told at check in house keeping took place every other day. After the second day of no service I went to the front desk and asked for house keeping the next day and that was also a no show. So we ended up just getting towels from the front desk and bagging our trash. Also I contacted the front desk after checking out since I believed I left a thumb drive in the room. I was looking for a call back with a yes or no if the item was found. I never came.

Leisure Family

6/10

Pleasant

16 Nov 2025

Darrell

The rooms weren't bad but definitely need updating

10/10

Exceptional

02 Nov 2025

Tamika

Very comfortable hotel staff was friendly breakfast was good. I would definitely come back when I'm in town.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Derrick

Check in staff was very professional

6/10

Pleasant

26 Oct 2025

April

Staff was great!! Hotel just needs to be updated very badly!!

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Sherrie

The room had everything I needed and spacious.

Business Self

8/10

Excellent

13 Sep 2025

William

The room was great. The property had some issues. Perhaps they are in process of fixing

Business

6/10

Pleasant

09 Sep 2025

Michael

It was ok for what I expected

Leisure Self

10/10

Exceptional

23 Aug 2025

michael c

Great location, close to area restaurants, friendly staff and spacious rooms.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Michael

I’ve stayed here a few time and it’s always a pleasant stay. Outside area is popular for kids but noise inside is very quiet.

A few big booty hotel staff would only make the property better

Leisure Friends

6/10

Pleasant

20 Aug 2025

Amy

I have stayed at this property a gazillion times over the years. Parking is now $10 A night which is BS. Carpets could use some updates and the breakfast needs an extreme makeover. My daughter was in a different room and don't wait for her review though. It's not good. Do better Marriott!!!

6/10

Pleasant

20 Aug 2025

Stephen

Needs updating.

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Joshua

Comfortable beds. Excellent staff. New policy was just enacted to pay for parking. $10/day which is high. Otherwise, very nice hotel. Would book again.

Business Self

4/10

Poor

15 Aug 2025

Nancy

Convenient location for my visit.

Leisure Family

6/10

Pleasant

11 Aug 2025

Jill

The grounds are beautiful. The lobby is very nice as well. Then we got to our room. We were very surprised to see a Marriott in this shape. The refrigerator had a lot of dents. The kitchen faucet runs unless you move it into a specific place, which is not in the off position. The ice cube maker was REALLY loud, we shut it off at night.
The black out curtains were too small for the window. The bed had a fitted sheet for a bed skirt, but it didn't fit around the boxspring corner. Speaking of the bed, it was horrible. Lumpy, and if one person rolled over the other person certainly felt it.
Then there was the bathroom. Wallpaper peeling, cracked tile, paint chipping off the bathtub. Definitely not what I expected at a Marriott.
The air conditioner worked well, I always like actual central air instead of the wall unit types. Unfortunately the vent up near the ceiling blew right onto the bed. Fortunately the grate was loose so my husband hung a t-shirt in front of it, tucking it in behind the grate.
The breakfast was great, actual eggs, meat options that changed daily, waffle maker, oatmeal station, fruit, the works. The coffee was very tasty, but sometimes not hot.

Leisure Partner

8/10

Excellent

05 Aug 2025

Anita L

The room arrangement

Business_and_leisure

4/10

Poor

30 Jul 2025

Gerard

We checked in on a Friday night and there was no coffee maker in the room. There were towels but no washcloths. The chairs by the table were vinyl and looked to be chewed on, there was a burn mark on the counter in the sink and a stain on the drapes. We let the front desk know all this when we went back out to eat. I never did get a coffee maker but they always had it in the breakfast room. The entire time we were there it was like pulling teeth to get washcloths they were always “being washed “. There was no pool as indicated on the travel site website. They put a $20 a day hold on my CC for expenditures. Then a few days later there was a $30 charge for parking!! I should’ve charged them something for my time in tracking down the washcloths!! I sent a message to the mgr of the hotel when asked how we liked it and asked for the parking to be refunded before I posted this. No response from him in a week. Can’t recommend this place. I’ll be more careful about seeing if a place charges you to park. The last thing is they didn’t even ask for the vehicle info like make, model and plate.

Leisure Family

10/10

Exceptional

29 Jul 2025

David

Good stay.

10/10

Exceptional

27 Jul 2025

D.

This was the best Residence Inn I've been in. Full kitchen, sofa and sofa bed, sitting area, soft bed, walk in shower. This is my new place to go everytime I visit this area.

Leisure Family_with_children

10/10

Exceptional

24 Jul 2025

David

Visiting.

Great location, friendly staff, and excellent accommodations.

Partner

10/10

Exceptional

24 Jul 2025

Rosemarie

Not that clean

Business

8/10

Excellent

13 Jul 2025

Kristin

The hotel was very nice overall, and I may be nitpicking, but for the price we paid for a suite I expected it to be stocked… There was no extra toilet paper, only a half used roll of which we finished quickly, one small garbage in the bathroom, no blanket for the pullout bed, which we needed, And only one large towel for showering, and there are three of us in the room. And there was an odd smell in the hallways and in the room when we first got there as if someone had been smoking or there was animals permitted.

4/10

Poor

01 Jul 2025

Michael

Marriott Residence Inn - North Wales

The good: Room was nice size and reasonably well equipped. Location, for our purposes was great. The bad: The base of the tub was peeling, about a 2 ft by 1.5 ft section had peeled off. The stove top burner was in poor condition, it looked like someone had burned a pot and the hotel could never get it cleaned off. We had booked a room well in advance. The desk said they were booked up and other rooms were not available. The fourth night we were there, the ceiling fixture in the bathroom came crashing down at 2:30 in the morning. We thought someone was trying to break the window. A leak from a unit above us was flooding our bathroom. The front desk found us another room and we moved our stuff at 3:00 am. We decided that we had enough and checked out at the end of our 5 night stay. Maintenance at this hotel does not seem to be a priority. You may want to believe the other negative reviews. Recommend that Marriott remove their name from this hotel.

Partner

8/10

Excellent

29 Jun 2025

Robyn

good hotel for or needs… but alot of the halls smelled like marijuana often… and kids running up and down halls playing outside our room on multiple occasions.. very disruptive.
front desk super pleasant… breakfast decent enough… got charged an extra pet fee but i checked the invoice so I caught it before i was billed! didnt use housekeeping… laundry was good!

Business Pet

2/10

Poor

29 Jun 2025

Manuel

Upon checkin my Wife and I has to want until reservation person complete her personal conversation on her cellphone to check me into my room and upon checkin she was rude and inattentive.At approximately 8pm we went to beverage area to purchase sodas and yet again,the same team member was on her cellphone and ignored our presence and made us wait at least 10 mins to pay for our sodas. At that point,the disrespect was to blatant and we checked out at 8:26pm.

Partner

8/10

Excellent

25 Jun 2025

Francesca

Great breakfast and staff.

10/10

Exceptional

23 Jun 2025

OLUJIMI

Great

Business Family

6/10

Pleasant

22 Jun 2025

Lemar

I liked that the property was next to a plaza and a movie theater.
What I did not like was the cleanliness of the room. There were many long strands of hair throughout the room. Also some popcorn under the sofa. And unfortunately the toilet ran all night. Sometimes even after jiggling the handle.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Arnold

Awesome place to stay, very clean and affordable. Thank uou.

Business Family

2/10

Poor

01 Jun 2025

Tyeisha

I drove 9 hours arrived at 11:30 pm after a long trip. I was very dissatisfied with my stay. I paid extra money for a sofa bed for me to not be able to utilize, the bed was filthy. The room was not cleaned at all. The floor was dirty there was someone undergarments on the restroom floor and the toilet did not flush. I would not recommend for anyone or a family I was so uncomfortable.

Business

8/10

Excellent

25 May 2025

Wanda

I enjoyed my stay clean comfortable and good hospitality.Thankyou

Leisure

2/10

Poor

25 May 2025

Galina

It was my first time reservation with Hotels.com for a family trip. I reserved room, got confirmation about my reservation from Hotels.com. We arrived in the evening to the reserved hotel and got a response from the receptionist that hotel doesn’t have my reservation and hotel fully booked.It was 9pm and we had our kid with us. I was shocked .We had to do our own search, call different hotels and found one in another town. Receptionist tried to help us and call nearby hotels but every hotel was booked. And I was not the only one who reserved though Hotels.com and the receptionist told that he doesn’t have their reservation too! Horrible service at Hotels.com!!!

Friends_and_family Family

8/10

Excellent

17 May 2025

Linda

The room was generally OK but could have been cleaner especially the bathroom floor & around the baseboards. It needs refurbishing. The coffee pot had old dirty filters left in it. There just has to be more attention to detail. The breakfast was not on par with other hotels we've stayed at. It took awhile to get food & utensils replenished. And there were no pastries available if that's all you wanted with a cup of coffee. Coffee could be stronger too. The outside areas were well kept and pretty.

Partner

2/10

Poor

13 May 2025

Bia

My client got to the hotel and was told that even though he had a reservation made under his name, there were NO ROOMS. I had to last minute book him a room somewhere else. I still have not gotten a response from the hotel for a reimbursement.

Business

4/10

Poor

08 May 2025

Ines

I reserved a room for people with physical disabilities well in advance, and the room assigned to me (hours after my arrival) didn't match the reservation. There was no room to move around with the wheelchair. We were crammed into the room for six days and very uncomfortable.

Leisure Family

8/10

Excellent

06 May 2025

Henrietta

Could use a facelift

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

EUGENE

Nice place to stay. Clean, quiet well kept on inside and outside. Professional staff

10/10

Exceptional

18 Apr 2025

Lorraine

Property is well maintained

Leisure Partner

10/10

Exceptional

18 Apr 2025

Candice

Very nice clean place and friendly staff

Leisure Partner

10/10

Exceptional

17 Apr 2025

Esther

Quiet peaceful & clean.

Leisure Self

8/10

Excellent

16 Apr 2025

Meltrine

The big refrigerator and the layout of the room are perfect.
They ran out of food at breakfast before 9:30 AM!

Leisure Family

8/10

Excellent

14 Apr 2025

Casey

Pretty clean and

8/10

Excellent

12 Apr 2025

Dawn

Pleasant stay! Staff much more pleasant then s stay! I had a full oven this stay and my only complaint would be that there was next to no cooking equipment ie: pans or anything for use in the oven.

Leisure Self

10/10

Exceptional

05 Apr 2025

Lluvia

Is the third time I stayed here and I really like it

Business Self

10/10

Exceptional

27 Mar 2025

Christine

Everything was excellent

Business Partner

10/10

Exceptional

22 Mar 2025

Okito

Thank you

Business_and_leisure

8/10

Excellent

22 Mar 2025

Dawn

Always a nice place to stay. The price was good and the studio type room is perfect. My check in and check out staff member was a bit lacking. It was the same person for both times. She spoke very quietly and was annoyed when I and another guest asked her to repeat herself. She was not outright rude, but not very welcoming.

Leisure Family

10/10

Exceptional

17 Mar 2025

Alvin

Todo excelente hay de todo en la habitación super cómodo lo unico es el colchón de sofa estaba muy gastado...

10/10

Exceptional

16 Mar 2025

Christian

Safe

Business Family

8/10

Excellent

11 Mar 2025

Suzanne

It was a very nice place to stay. The only thing that I did not care for was that the food for breakfast often ran out before the breakfast time was scheduled to end.

Self

10/10

Exceptional

11 Mar 2025

Verified traveler

Beautiful spacious lobby. Love the warm fireplace.
Friendly staff at the desk and at the bar.
My room was beautifully arranged and spacious
Was able to order food at bar. The grilled vegetable was delicious.

Self

6/10

Pleasant

24 Feb 2025

Catherine M

Needs major update. Wanted upper floor, not accommodating. Weekend breakfast wasnt as good as monday. Easier checkout.

6/10

Pleasant

21 Feb 2025

Saori

Most of the staff was not there to provide the good services. We had to ask a few different people to fill the waffle mix or toilet paper or whatever we needed. The room was good for a family of 4.

Leisure Family

10/10

Exceptional

19 Feb 2025

JOSE

Easy to get to, surrounded by good stores, near a highway.

Business_and_leisure Self

2/10

Poor

16 Feb 2025

Jeffrey

Room still not ready

Check in was suppose to be at 3pm. After driving for 6 hours in a snow storm, Arrived at 4:45 exhausted and was told the room was not ready yet and it would be another 20 minutes. Came back 30 minutes later and was told it still wasn’t ready yet. Left to go eat dinner and got called at 7:45 our room was finally ready.

Business

2/10

Poor

16 Feb 2025

Parminder

Unsatisfied

I had to wait an hour in car to check in . Room was not ready.
Kitchen towels were not clean

10/10

Exceptional

18 Jan 2025

Jennifer

Very nice and quiet

Leisure Self

4/10

Poor

15 Jan 2025

Jessica

Our rooms weren't made up and coffee wasn't resupplied in our room. Also breakfast was lacking. Turkey bacon was cold and not good and same with the eggs and we went right at 7am. we would have liked more fresh fruit and some different yogurt flavors.

Family

10/10

Exceptional

29 Dec 2024

Okito

Nice place for staying

Family

10/10

Exceptional

19 Dec 2024

Mark

Room was big and very nice!

4/10

Poor

16 Dec 2024

Patricia

Pass

The first room we were checked in to the toilette was filthy. We were moved to a new room and the tv in the bedroom did not work and the toilet ran so you had to jiggle the handle every time The hand held shower had to be held otherwise the the head was pointed to the side and could not be adjusted while most of the water came out the picket anyway. Will never return there.

Partner

10/10

Exceptional

08 Dec 2024

michelle

Very nice clean convenient place to stay

Leisure Partner

10/10

Exceptional

07 Dec 2024

Pamela

Great staff

Leisure Self

10/10

Exceptional

04 Dec 2024

Joshua

The extra bed sheets provided in the closet helped a lot

Leisure Partner

10/10

Exceptional

04 Nov 2024

Paul J

One window pane had broken glass. Not a major problem. Just wanted to be helpful. Thank you for the hospitality.

Leisure Self

10/10

Exceptional

30 Oct 2024

Daniel

Excellent location

This Inn is excellent overall. When we visit the area this is where we stay. It is so nice to have a full kitchen instead of a standard room. The room was very clean and the staff were great. The room we stayed in this time needs a little updating... Larger trash can in the kitchen would be nice, carpet edge at the kitchen is frayed, and small shelf in shower stall needs to be repaired or replaced. These are minor issues. We love staying here.

Partner

6/10

Pleasant

29 Oct 2024

Verified traveler

Average Experience. Not Wonderful. Not Terrible.

Average experience. The exterior of hotel looks presentable. The hotel room is a outdated and hasn't been remodeled to reflect the upscale Marriott brand. Housekeeping is subpar. Floors, furniture, and walls had visible stains. Carpet underneath sofa and bed were filthy. Chairs had stains and residue on them. Unadvertised nightly parking fee of $10 -- the front desk doesn't inform you about this until you've checked in. They did not have this fee a year ago -- when parking was free -- and it is not mentioned in the description for the hotel amenities. Complimentary breakfast is fine. Will likely stay at the Marriott Courtyard further up Route 309 -- looks more modern and representative of the Marriott brand.

Self

8/10

Excellent

12 Oct 2024

Melvin

Did not like the Liquid eggs for breakfast.

Leisure Partner

8/10

Excellent

01 Oct 2024

Ronald

Was a very nice room for the price and the staff was friendly

4/10

Poor

30 Sep 2024

Regis F

Coffee time extremely limited. Service lacking. Or guest was charged $60 for incidentals for three people after the staff was instructed not to charge her and to use my wife’s card. Then I presented my card and the hold on our guests card was to be released upon checkout but it has still been charged. The hotel has been unable/unwilling to correct this matter.

Leisure Family

4/10

Poor

22 Sep 2024

Alysha

The first room we were in was totally unsafe for a baby. Tiles were cracked on the floor. The bed framing bars were sticking out and easy to trip over. The kitchen floor was sunken in and spongy to step on. The next room we were put in was better but had several bugs to kill. The overall appearance of the hotel was disappointing. You could tell that minimal maintenance is put into the appearance and cleanliness of the hotel. The first floor elevator maintenance door is covered in dirty greasy fingerprints. The carpets are poorly laid. This was very upsetting and unsettling for a place we spent $300 per night to stay. We will make sure to avoid a Residence Inn in the future.

Friends_and_family Family

10/10

Exceptional

18 Sep 2024

Ken

My coffee maker needed the proper insert for the coffee

8/10

Excellent

15 Sep 2024

Luis

Convenient location

Business_and_leisure Family

4/10

Poor

09 Sep 2024

Verified traveler

The so called handicapped accessible room was inadequate. One bar on the tub and none anywhere else.
The lock on the room was ridiculously difficult to operate.

Friends_and_family Family

10/10

Exceptional

03 Sep 2024

SHARON

I had not been there in years but its always a pleasant experience.