Name: Red Roof Inn Los Angeles - Bellflower
Address: 8730 Artesia Blvd, Bellflower, 90706, US

2/10

Poor

17 Jul 2026

Derrell

Absolute Disgrace – Avoid This Place!
This establishment is completely dishonest and disrespectful. My family member had an unexpected medical emergency, and despite multiple attempts by the booking platform to contact the property to cancel our second night, they refused to answer the phone and charged us anyway.

To make matters worse, when he returned to retrieve his belongings, we discovered that the cleaning staff or management had taken his phone. They also threw his laptop into a container with wet clothes and attempted to wrongfully withhold our cash deposit.

I would give them zero stars if I could. Do not stay here!

2/10

Poor

11 Jul 2026

Nycolas

The hotel is terrible.. it’s falling apart..

Self

2/10

Poor

11 Jul 2026

sonia

A hole in the wall their was someone still staying in my room when I opened the door I asked for a blanket they said they don’t have none I had to use the same wash n dry cloth for my entire stay it was cold at night it was patched up holes all over the walls poor bedding stale smell
He didn’t have my room available until 7:30 he was rude I was so embarrassed to be in that nasty ass room somebody need to call the better business bureau on them

Partner

2/10

Poor

28 Jun 2026

Leslie

ZERO STARS!!!
if I could put zero starts I would, Somone tried breaking into my room at 4am! Room was dirty! The ceiling from the bathroom was leaking and the floor was flooded, I called the front desk for help and THEY DIDNT CARE! THEY NEVER CAME! the room stinked like cigarettes! And the people staying next door to me were fighting and yelling all night!

Friends

2/10

Poor

28 Jun 2026

Jefferson

My stay was very disappointing. The room was in poor condition and did not look like what was advertised. The external/internal door knob was broken, which made the room feel unsafe and unsecured. The room also had visible damage and smelled strongly of cigarette smoke.

I requested to be moved to another room, but the front desk staff did not offer any solution or alternative. I was told there were no rooms available, but when I checked the app, it still showed another room available. Overall, the experience was unacceptable, uncomfortable, and did not meet basic expectations for safety, cleanliness, or customer service.

Self

10/10

Exceptional

25 Jun 2026

Crystal

Could have been a bit cleaner

4/10

Poor

25 Jun 2026

Kelly

The room was clean, but lacked basic amenities such as soap in the bathroom, and nothing but a sheet on the bed. There was no shower curtian, so taking a shower was not an option. The AC was either on or off- there was no thermostat to control it, leaving us either sweating or freezing. There was a closet but no rod, and the previous guest decided to write on the mirrors with a paint pen & it was not clean off. The TV worked, but was not hooked up to the internet or an antenna, so thzt was useless as well. The ice machine & vending machine were both broken but the microwave in the office worked.if you wanted to walk there.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Andres

I asked the man in the office to cancel my room and I’m not sure that he did. The place was disgusting, dog food on the floor, no bed sheets, urine stains in the mattress, bathroom was filthy , hair in the drain , and smelled horrible. I do not recommend this place at all.

Partner

2/10

Poor

22 Jun 2026

Noah

Don’t stay here it’s ghetto and smells tvs don’t have cords and fridge leaks

Partner

2/10

Poor

21 Jun 2026

Jesse

Horrible place. We didn’t have remote in our room for our tv, no shower curtains, no soap in our room, no shampoo, & several homeless people constantly wondering the parking lot at all times of the night. When I called the front desk about the remote for the tv, the employee told they would have someone bring it to me but I’d have to wait because they were very busy and they needed to go find one.

After 30 or so minutes I decided to just walk down to the front desk and get the remote myself. When I got there, there was no one waiting to be helped and what looked like the manager sitting by the employee working the front desk doing nothing. Then when they asked me what I needed i told them I decided I would just come get the remote if they were real busy. Then they said I would need to wait until they can find one for me.

After another hour or two without any word, I just gave up and called the front desk to tell them I’ll just use the buttons on the side of the tv and to just forget the remote at this point.

Then we had 2 separate people on two different nights just walk into our room without a key. We felt lucky that we came back maybe 20 minutes before someone did it the second night because they would have probably stole our belongings. Without a doubt the worst hotel I’ve ever been too! Do you and your loved ones a favor by staying far away from here!

Friends_and_family Friends

6/10

Pleasant

10 Jun 2026

Ramon

All of the staffs were very helpful and friendly, but the management are in the process of renovating everything in that property. When we first checked in we were put in a temporary room, because the the television in that room was broken and the lights by the bed were not working.

Family

2/10

Poor

08 Jun 2026

Violeta

I requested a king size bed and the room that was giving to me was 2 queen size beeds. The hotel had roaches on the bathroom and room. They were crawing on the walls, floor and furniture. The place was also dirty, there was a noise on the building going on all night , couldn't sleep at all. No phone in the rooms to reach the front office.

Partner

2/10

Poor

08 Jun 2026

Josel

Broken furniture, no towels and blankets available, bad smell, prostitution going on right outside the hotel

Friends_and_family Family

2/10

Poor

08 Jun 2026

David

Here's a breakdown:
1) Waited 15 minutes to get checked in
2) First room smelled like cigarettes witch chipped wall plaster w/ no shower curtain or refrigerator
3) 2nd room had an occupant
4) 3rd and only room left had no refrigerator, no shower curtain, no towels, no pillows, no power for the TV or the bathroom. Just one light worked. Noisy neighbors throughout the stay. The room next door had barking dogs. This was the worst overnight experience I have ever had.

Self

4/10

Poor

04 Jun 2026

Horacio

The room was dirty towels on the floor trash can full bed dirty food everywhere

Partner

2/10

Poor

31 May 2026

Evelyn

HORRIBLE!!!!! RUN! DO NOT BOOK HERE!!!

I checked in and the room was cockaroach infested!!! I opened the door and they were running around the floor and walls. It was filthy beyond dirty! I didn’t even stay more than 10 mins and requested a refund. They told me I needed to call Expedia who I booked through the to cancel. I called and they approved it but informed the hotel declined to give the refund! I never stayed in the rm or nor did my bags make it inside but these greedy managers decided to keep the money knowing damn well the room was filthy, and filled with roaches! Do not ever stay here! This business needs to be shut down with how dirty and scandalous the managers are. STAY AWAY!!

Family

2/10

Poor

31 May 2026

Maria Fernanda

I got to my room it smelled like mold and then I go to sleep and at around 11 pm a man opened my window and opened my door I woke up and he saw me and closed the door I had to leave that hotel I couldn’t stay there, didn’t feel safe at all

Self

2/10

Poor

26 May 2026

Nadeen

I did not stay here when I checked in I went to the room number they gave me and the door was wide open with the bathroom light on as if someone forced there way in or was already renting that room I did not feel comfortable going inside as I was alone and it was night time. I asked the front desk why it was like that I’ve never been to a hotel and got to my room and had the door wide open before me unlocking it with the card. The lady mentioned she had just started her shift and didn’t know why it was open maybe someone forced there way in she said but that was the only room she had for rent. She offered to cancel the reservation and issue me a refund I told her that would be great. She stated she had cancelled it and that I would receive my refund within 3-5 business days. I haven’t received a refund nor have I received confirmation of it being cancelled it has been marked as complete and I did not stay there I had to rent another hotel for the night since I was not able to stay there.

Self

2/10

Poor

17 May 2026

Elizabeth

This place is horrible. The location immediately gives you bad vibes. There was vehicles in the parking lot that looked like people were living in their cars. We went into the room and it was so dirty, paint chipping off of the walls, it smelled horrible. We requested a refund right away and booked somewhere else. Horrible place to stay

Partner

2/10

Poor

15 May 2026

Javay

Bad

Friends_and_family Family

2/10

Poor

30 Apr 2026

Nancy

I had a very disappointing experience with this hotel. I checked into my room but ended up leaving shortly after because the conditions were unacceptable.

The room had a strong cigarette smell, which made it very uncomfortable to stay in. On top of that, the light switch was broken, and the door bolt did not work properly, which raised serious safety concerns. Overall, the room and surrounding area did not feel safe or well-maintained.

Because of these issues, I did not feel comfortable staying and had to book another hotel the same day. I would not recommend this property, especially for anyone prioritizing cleanliness and safety.

Self

2/10

Poor

26 Apr 2026

Miguel

The front desk was very nice, from Jack to the lady I didn’t get her name.

The property had a lot of homeless people, and some of the people there seemed a bit sketchy. I was a little scared to leave my car when I pulled in, and everyone stopped to look at us, especially since I had my toddler with me.

I didn’t feel safe, and the hotel door was very loose, and to make matters worse, the card key didn’t work.

We were promised a full refund, but we’ll see if they actually keep their word.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Kira

When I got there to check in for a room I had already reserved, I was given three different room keys and asked to check them out to see if they were clean. Two of the rooms were occupied and the other was locked. The staff promised me a refund after, which I have yet to receive. Overall, service was very unprofessional. The staff member helping me even suggested that the people in line behind me go with me to check the rooms.

Partner

2/10

Poor

08 Apr 2026

Carlos

I had an incredibly distressing and unsafe experience at this property. I arrived at midnight to find my assigned room door standing wide open. An unidentified man, claiming to be \"maintenance,\" was exiting the room. Upon inspection, the door frame was severely splintered and the strike plate was missing, making it physically impossible to lock or secure the door properly.
When I requested a move, the only available rooms were either located next to a loud, unresolved physical confrontation in the hallway or were smoking rooms. Despite booking a non-smoking room, I was forced to stay in a smoking room that smelled heavily of tobacco and had visible burn marks, as there were no other secure options.
The property felt like an unsupervised extended-stay facility rather than a standard hotel, with residents loitering outside with personal furniture and loud arguments occurring in the middle of the night. Between the structural damage to the doors and the unauthorized person in my room at midnight, I felt completely unsafe. I have documented the damage with photos and am currently seeking a full refund through Expedia. Avoid this place if you value your safety and basic room standards.

Partner

2/10

Poor

02 Apr 2026

Donna

We never checked in. Arrived at around 6 PM. Rang the bell for service about 5 or 6 times. No one came. Had to go find somewhere else to stay.

Partner

2/10

Poor

23 Mar 2026

david

Its was terrifyingly unssfe

Partner

2/10

Poor

20 Mar 2026

Donald

The property was run down and poorly maintained. The fan in the bathroom was so loud I couldn't keep the light on more than 3 minutes. The was no microwave, cups or tissues in the room. I called when I checked.in at 10pm to inform there was only one towel, a face.towel, in the room. The front office said they would bring some in the morning. I checked out at 9:30a and never received any. The clerk at the office was totally unconcerned when I informed her about everything. Definitely would not recommend this dump.

Self

2/10

Poor

19 Mar 2026

Dora

The service was very poor. The room was dirty, and they attempted to assign me a room with a broken air conditioner. The rooms smelled like marijuana, and the entire property was unclean. Overall, it was a very disappointing experience.
I give it a 0.

Family_with_children

2/10

Poor

14 Mar 2026

Mariana

Un asco TODOOOO EN GENERAL NO RESERVEN HAY ASTA CUCARACHAS

2/10

Poor

13 Mar 2026

John Markus

Paid Reservation was cancelled at the last minute. They chose people who is looking for last minute accommodation for higher payment.

Family_with_children

2/10

Poor

11 Mar 2026

Kenneth

The place was a complete dump! My wife came in from Vegas and stayed there because we were catching a flight at long beach airport at 0500. The room was dirty and had one towel. I asked the lady at the front desk for extra, and she told me that's all the towels they had. With the individuals hanging around the property, it appears the hotel is a haven for drug dealers. I don't know how's running the place, but it needs to be reported.

Leisure Family

2/10

Poor

10 Mar 2026

Jeanette

didn't even stayed I got there and within 20 minutes was gone,,rooms were dirty,,, staff was rude mentioned that they couldn't change us room and that's what they had and to \"deal\" with it never staying here again

2/10

Poor

09 Mar 2026

Jorge

The photos give you the idea of a nice and clean room. That is not true! We booked two rooms; room #1 the dresser had one drawer half gone, only one stained bath towel, the lamp next to the bed without its shade, the ceiling had wires sticking out for an absent smoke detector, the peephole of the door was stuffed with pieces of napkins, no refrigerator and a dirty floor. Room #2 the bed cover and sheets had burned holes, toilet with a orange stain, this was changed on the second day of staying there, only one bath towel for 2 people, we requested one more at 6pm at 10pm we went again to the office and after 30 more minutes we got one; at this point we decided to buy towels from Target, uncover electric outlets and dirty floor. Outside, tiles were missing at the end of the corridor and beginning of the stairs. Only one Microwave was available in the lobby for all the guests to use and it was not cleaned regularly. I told the desk attendant about it and the woman said in an annoyed tone that she would clean it later. The Microwave stayed crusty for the entire duration and I'm sure they have yet to clean it. The owners of this establishment clearly do not care of maintaining any sort of standard of cleanliness and they should be inspected by the health department. Unfortunately, there was no option of a refund after we checked in, so please take this review as a warning and choose anywhere else but here. THE PICTURES THEY HAVE TO ADVERTISE THEMSELVES ARE FAKE NEWS!!

Family

2/10

Poor

08 Mar 2026

Christian

Worst place I ever stayed the room had no tv !!!

Self

2/10

Poor

03 Mar 2026

Rubie

This property stole my money. I was traveling for a week. I booked the room seen the room. The condition of the room. My family and I did not feel safe. I have not received my refund from this property. They check me in and they did not refund my money.

Family_with_children

2/10

Poor

03 Mar 2026

Katie

They were selling drugs at that motel i did not stay there got a room somewhere else

Partner

2/10

Poor

26 Feb 2026

John

Bed bugs !!!

2/10

Poor

23 Feb 2026

Thomas

Room was neglected and run down

Friends_and_family Friends

2/10

Poor

22 Feb 2026

Deontay

The dirtiest, skeeviest hotel I've ever stayed in. Roaches, giant spiders and soiled bedding/linen. I will NEVER stay at this place again. EVER.

Self

2/10

Poor

17 Feb 2026

Daniel

The room had paint peeled,bathroom sink leaked on the floor, the bathtub was corroded,one of the lights was not working & fridge broken. The door handle would pop off. When I went to ask for towels they said none,we don't have any, also no toilet paper. The staff didn't seem to care about the sink leak. Horrible I was given two towels for 4 night stay for two people and I had to clean my own floor

Partner

2/10

Poor

17 Feb 2026

Cristhian

Worst service ever. In all aspects.

Family_with_children

2/10

Poor

15 Feb 2026

Lizeth

They canceled our reservation in the lobby before we even check in

Leisure Partner

2/10

Poor

14 Feb 2026

maria

Very

2/10

Poor

13 Feb 2026

Andre

Our bathroom door had no handle I got locked in my bathroom the sheets where dirty my pillow had brown stuff on it and there where roaches

Friends_and_family Family

6/10

Pleasant

12 Feb 2026

Shar'Ell

I love Red Roof Inns, but this one needs a lot of help. broken doors and locks. No air conditioner or heat. And the phones are unplugged. I appreciate the room being clean, but major repairs are needed

Leisure Self

2/10

Poor

12 Feb 2026

Charon

My room was broken into, and I still didn’t credit for my two days the hotel promised

Self

6/10

Pleasant

11 Feb 2026

Richard

We were very disappointed that the jetted tub was broken! We couldn’t ask for a different room with one because it was the last room with the tub!! Also, there was only one of set of towels!! We will not book again.

Partner

2/10

Poor

11 Feb 2026

Caryn

The room was NOTHING like the picture. Filthy parking lot, disgusting stained mattress right by the room door. Just dirty all around. Had to leave with their promise of a full refund back to my credit card.

Leisure Family

2/10

Poor

08 Feb 2026

Joshua

The room was not ideal for anyone to stay in, to start off they gave me a room that was already used the sheet were uncovered and there was trash on the room I requested a different room and the one they gave me had a broken window and no toilet paper or towels and the smell in the room was just unacceptable the whole experience was just horrible.

Leisure Partner

10/10

Exceptional

30 Jan 2026

David

Need towels

Friends_and_family Family

8/10

Excellent

21 Jan 2026

Eduardo

Yes

2/10

Poor

18 Jan 2026

Sonia

Worst place, i left the place as soon as i saw it

Leisure Family

6/10

Pleasant

15 Jan 2026

Penisimani

The worst service worst everything
Old food
The worst customer service

2/10

Poor

15 Jan 2026

evett

I didn't stay. The room I booked wasn't clean....the second room i was offered wasn't clean either. The third room had roaches crawling on the bed. I canceled my booking and was supposedly refunded, but Hotels.com has yet to refund me stating they aren't able to get in contact with the hotel. I spoke to Red Roof Inn customer service number and they told me the stay was refunded but yet nobody knows how to return my money

Partner

2/10

Poor

05 Jan 2026

Kevin

No fresh towels, or housekeeping for 4 days,property was neglected,unkept, graffiti on room and bathroom walls,room lock was broken, refrigerator was broken,remote was missing

Leisure

2/10

Poor

04 Jan 2026

Asif

The room was dirty, and there was a strong weed smell. Could not stay there.

Leisure Family_with_children

2/10

Poor

01 Jan 2026

Liliam

They gave my room away

6/10

Pleasant

31 Dec 2025

Victor M.

It was ok.

Leisure

2/10

Poor

30 Dec 2025

Saravanan

Worst stay in the hotel

Friends_and_family Family

2/10

Poor

27 Dec 2025

Alejandra

Room was dirty. Marks on blankets and on mattress. Furniture scuffed up. Literally left and did not stay there.

2/10

Poor

27 Dec 2025

Robert

Roaches in the room. Trying to get my refund.

Leisure Family

6/10

Pleasant

25 Dec 2025

Debra

No elevator!

2/10

Poor

24 Dec 2025

tony

No heat, No towels, No plastic cups for brushing teeth, No blankets, very smelly. This is a bad red roof inn.

2/10

Poor

24 Dec 2025

Robin

Room was terrible and dirty

Self

4/10

Poor

21 Dec 2025

Tania

Called the hotel multiple times (5-6) to inquire about a few things started calling around 9am-11am no one picked up the call not once. At the time of check in was charged a deposit fee, there was no iron in the room had to ask for one twice, and turn it in at check out otherwise they would have charged me for it. There were not enough towels in our room and the pillows were poor quality very uncomfortable.

Business

8/10

Excellent

21 Dec 2025

Waleska

Room was clean and spacious. Only a bit noisy with the traffic next to the hotel.

Business_and_leisure Self

2/10

Poor

20 Dec 2025

Jessa Mae

The place is a wreck! The room smells weed! The room is very dirty! The sheets has cigarette holes. The towels has a lot of stain probably not even washed. On the 2nd night there are a lot of police due to fighting!!

Leisure Family

2/10

Poor

18 Dec 2025

Jose

I have stayed at many Red Roof Inns and this room was unacceptable.Checked in but didn't stay, room was nasty dirty. I would like to request a refund because of the state of the room.

Leisure Partner

2/10

Poor

14 Dec 2025

Brian

Worst red roof hotel ever stayed in.. dirty sheets, dirty building, rooms damaged, roaches in the room, other customers staying at hotel as permanent residence

Leisure Partner

2/10

Poor

14 Dec 2025

Catherine

There was no towels in the room. Although the room was non smoking it smelled like smoke. The lights did not work, the tv did not work, and phone was not connected and did not work. The room was not clean and deteriorated.The security locks did not work,we had to place a chair in front of the door make protect ourselves. Hotel was very poorly lit with .any broken lights and we had homeless men roaming around following guests including myself and banging on doors. Did not feel safe at all and didnt sleep because of it. Would not recommend.

Business_and_leisure Family

2/10

Poor

10 Dec 2025

ARMANDO

Everything was horrible bathroom was so dirty, i had to buy cleaning supply to scrubb bathtub and toilet..floor r so filthy..no wash cloths..just horrible

Self

2/10

Poor

06 Dec 2025

Sopah

Bathroom has no y paper no towels no soap in the dispenser I had to go get towels downstairs free being told to wait 1 hr

Partner

2/10

Poor

04 Dec 2025

Valeria

There were mold and grout all over the bathroom and sink.

2/10

Poor

01 Dec 2025

Jakara

Not good

Business Family

2/10

Poor

01 Dec 2025

Abner

The towels are really old I have picture of everything if you need to see it
The floors are sleepy I call the office and they don’t care
The bed smell like they don’t wash it
If Expedia wants to see the picture I can provide it about the bathroom and towel and electrical connectors are broken and unsafe to used it
I thrust because the hotel was advertising on Expedia but please take care of your costumers

Leisure Family

2/10

Poor

25 Nov 2025

Patty

Yes pet friendly, the area is Scary & Uneasy feeling, Things in the room was horrid (the bathroom door lock is Broken the door frame is the same way, toilet paper holder broken, toilet seat broken, the fire alarm is missing out of ceiling, we weren't able to use the refrigerator because the door on it doesn't shut because the ice in freezer is out so far it can't close, the plug out have no covers & most of them don't work, the screen on the window has blue tape on it because it's all tore up, there is 1 microwave it's in the office, the floors are so sticking your feet that stick to it, beds are very worn out, last thing the pillows are like sleeping on a bunch of small cotton balls from being washed so many times & Very Noisy) We had to wait 1 1/2 hrs to check in all in all it's 1 of the worst hotels I have been in. We have stayed there before it was bad but now it's only got Worse!
I did take pictures if your interested.
Thank You Mrs.K Sievers

Business

2/10

Poor

17 Nov 2025

Terrell

Put some money back into the business, that place use to be a very nice place but now it’s a run down hole in the wall especially for the rates they asking for.

Partner

2/10

Poor

04 Nov 2025

Dejah

.

2/10

Poor

04 Nov 2025

Lizbeth

Dirty sheets not well maintained

2/10

Poor

03 Nov 2025

Glenda

The room was absolutely terrible. I got there at 2:30am-3am paid $195.00 I checked out at 1pm 10/24/2025 the towels looked like the cleaned the floor with them stained badly so were the comforters and sheets. Thankfully I travel with my own towels,pillows and sheets. I stepped into the shower with my sandals it was so bad for a quick rinse and headed out to find a different location. I asked for a cancellation due to the state of the room the staff refused I have pictures to prove it. The room picture in expedia are not accurate to what the room looked like at all. This location should really not be here and definitely not the price I paid for. I spent less in a little town in Elko, NV and it was in a much better shape than this location. Very, very disappointed with my stay at Red Roof Inn

Leisure Self

4/10

Poor

30 Oct 2025

Armando

The staff was great but the rooms were in poor condition: damaged floors, dirty linen, leaking shower heads that spray all over the floor, the lobby was closed and had to do all transactions outside.

Leisure Family

10/10

Exceptional

28 Oct 2025

crystal

X

2/10

Poor

26 Oct 2025

Georgina

Terrible no me dieron un cuarto NO SMOKING , no servia el televisor, el telefono de swevicio no tenia coneccion , no habia jabon para el baño, pedi transfeeirme a otro cuarto y no lo hicieron y para lo ultimo al hacer el check out no habia nadie el la recepcion y tube que esperar. Estoy muy molesta y no recomiendo este hotel y por supuesto que jamas volveeia a este lugar.

Family

2/10

Poor

25 Oct 2025

Mary

Bed bugs

2/10

Poor

24 Oct 2025

alandria

The first room had water all over the floor and every step I took more water came up. The second room they recommended had a huge hole in the wall and smoke holes all over the bedding. I got my money back and left. Staff wasn’t an issue

Business Family

2/10

Poor

23 Oct 2025

Markesha

Nothing positive to say. Checked out the next day after staying 1 night. Worst hotel experience ever

Partner

2/10

Poor

22 Oct 2025

Yesenia

Never returning

This was worse motel in area. Front staff rude. Came in about 20 min before check in, room not ready and was told to pay 30.00 for quick check in. We decided to go eat and return for room. We came back over an hour after check in was given a king size bed room. When we got in room, towels were thrown on floor and bed half made. There was a jacuzzi in room which was nastiest that you could see. We went straight back to front n requested back our $

Partner

2/10

Poor

17 Oct 2025

darlene

Do t stay here!

Room was a disaster, bed covers dirty; no towles, shower holding up with duct tape, electrical outlets sparking, premises dirty, sterchy area

Partner

2/10

Poor

13 Oct 2025

Claude

Stay Away

Staff doesn't answer the phone, the phone in the room wasn't hooked up. The Air conditioner didn't work and staff took 3 phone calls and they didn't come out to check the ac after over 25 minutes so I left and checked out. They we supposed to refund me. Room paint was peeling, bathroom seems clean, chair had rips/tears in the upholstery

Partner

2/10

Poor

13 Oct 2025

Janet

This place is like a downtown la hotel is filthy dirty dingy white sheets they look grey restroom don’t flush and not a place where you could take your kids not safe at all homeless ppl smoking up all night and gave me a hunted room 219 morning lady customer service disrespectful and unprofessional never again I would get a refund I could

Leisure Family_with_children

2/10

Poor

12 Oct 2025

monica

Scary, run down.
Do not recommend

Business

2/10

Poor

12 Oct 2025

Anahi

Dirty, poor customer service.

2/10

Poor

06 Oct 2025

Brittany

The pictures look nothing like the rooms, or the how they keep the outside property. From the moment we pulled, we could already tell it was going to be a problem. Staff always had a sign up saying they would retuen in 15 minutes, and it would be longer than that. The phone didn't work in the room, the room itself was horrible. Thick chunks of hair in the shower, food in the bed under the sheets, little pellets(from what, i don't know) were stuck in the walls, in the chair, and in corners of the room on the floor. The wallpaper was falling off in the bathroom, the vent was fully exposed and thick dust covering it. They also had tissue stuck in the peep hole of the door. The outlets were falling apart. We were suppose to be there for 2 nights, we didn't even stay 24 hours because of the condition of that room. I have pictures of how nasty room 229 was. It was so unprofessional to see a child cleaning the rooms. I'm sure he was no more then 10-13 years old. I have stayed at 2 other Red Roofs and none of them looked like this one.

Leisure Family

2/10

Poor

06 Oct 2025

Norma

Very disappointed! I asked for 2 rooms for bottom and proceeded to give me 2 upstairs instead.
Fake advertisement,
The rooms smell like cigarettes, blankets had holes from the burns, walls dirty, bathroom had no mirror and tub was stained. Air vents are so dirty fills with dirt/dust. Sticky floors towels stained mold on the shower walls everything felt dirty. And to top it off. I was given a room with no key. So everytime we returned to room. We had to ask clerk. To unlock our door. Will never book again.

Leisure Family

2/10

Poor

05 Oct 2025

William

The room was dirty , mold in bathroom, ac did not work properly, and the key card lock did not work The manager told me if I left my room he would have to let me in every time I needed to re-enter confirmation $RRI1382ABO010 I want my money back or credit

4/10

Poor

28 Sep 2025

Omar

Broken ac, shower and office chair.

Self

6/10

Pleasant

27 Sep 2025

Omar

Yikes, rough spot to stay at. Front staff aren’t the friendliest. They appear bothered about your stay.

Self

2/10

Poor

23 Sep 2025

Luis

The main reason why we chose this place was for the pool but when we got there it was locked. The restroom door to the room we were in wouldn’t shut correctly and there were no towels for us to use. The ceiling of the room looked like it was falling apart. Another issue was that when requesting the room I asked for a non smoking room and ended up getting one that the restroom smelled like cigarettes and the air conditioner smelled like marijuana. The outside area of the rooms were really dirty also.

Friends_and_family Family

2/10

Poor

22 Sep 2025

Claudia

Didn't stay at the property. Very disappointed the room smell really bad the pool green. I'm still waiting for my REMBOLSE theybsay they will givme 97.00 when i pay 109 is a rip of nothing like the picture I wan muy whole amount refound please. The font desk lady state she send me a gmail for my reembolse she didn't.

8/10

Excellent

21 Sep 2025

Jakara

Good