Name: Huma Kotor Bay Hotel Villas
Address: Dobrota 175, Kotor, ME

8/10

Excellent

25 Jul 2026

Robert

The property is quite extensive and has both villas & rooms. The on-site beach bar brings the waterside & unbelievably geography/views to life even if your room, like ours, wasn't directly that close to the water. The service there was unfortunately terrible (we comfortably waited at least 30 minutes to try and order a drink from our sunbed despite pushing the buttons that blatantly didn't work) and put me off going back in truth. Similarly, while the property has a parking garage that appeared to be reserved for people in the villas. There were no alternatives provided and we were just told to park \"anywhere\". As a result we ended up having to park on a random curbside, as many others had to do also. This isn't the kind of set up I had envisaged based on the stars of the hotel.

On the whole though we had a nice stay and the concierge via whatsapp were very helpful. It is about a 40/45 minute walk into the old town which was nice by the waterside when coming home from having had dinner in town (it was too hot to walk it otherwise!).

6/10

Pleasant

15 Jul 2026

Stacey

We stayed in one of the penthouse suites. The room had a smell of sulfur, the AC did not work for 2 out of the 3 days and there were tiny ants coming in from the terrace.
Overall good location, staff were nice especially the nighttime cleaning lady.
Disappointed that we were not compensated at all for the issues.

Family_with_children

10/10

Exceptional

28 Jun 2026

Ryan

Overall a really nice hotel with stunning views. The staff were very friendly and accommodating. My fiancé was pregnant at the time and they went the extra mile to check ingredients and make off menu items.
We had an issue with a leak in our bathroom one day, but were quickly relocated to a larger room.

Partner

8/10

Excellent

25 Jun 2026

Pnina

enjoyed our stay nice and clean room Helpful staff

Friends_and_family Friends

6/10

Pleasant

23 Jun 2026

Shreya

It was kept clean and the views were amazing from the room

10/10

Exceptional

18 Jun 2026

Mahmood

Amazing property - the views from the beach were amazing

Friends

2/10

Poor

28 May 2026

Alexander

Stay away.

The hotel’s public areas, beach and pools are nice, but the rooms and service are nowhere near 5-star standard. In many places this would be a 3-star, or a weak 4-star at best; helped only by location and beach facilities. For the price, especially compared with other much nicer properties we stayed at in Montenegro, it was very poor in quality.

Upon arrival, security in the garage were very blunt demanding parking payment; though it's listed as €15/day, we paid €20/day. To reach our room, a teenager took us through service corridors; and upon entry the room was hot and smelled strongly of stagnant water emanating from shower drain - this foul smell never improved throughout our stay.

The room itself was very tired, and badly maintained: loud AC, wonky bed, wobbling bedside tables, non-working plug sockets, peeling wallpaper, chipped bathroom tiles, stained shower glass, and a dirty balcony with a wasps’ nest (pictured).

Most concerningly, later on, four teenage girls opened our room door with a Keycard. They were not in any uniform and didn't speak English. Reception seemed unconcerned, promised to investigate, then never updated us or replied to messages. No room change was offered despite this and the other issues.

Breakfast was OK, but nowhere near 5-star resort quality, and extremely crowded at peak times; and whilst the beach is nice, watch out for €5 bottles of water and expensive in-room mini-bar.

Seriously considering requesting a partial refund.

Partner

10/10

Exceptional

27 May 2026

Neil

Amazing location on edge of the bay. Stunning view from ‘sea-view’ room. Beach area lovely and relaxing (in May anyway). Old town Kotor around a 30 min safe walk - bus stop outside hotel but erratic hourly service if you want to take a gamble on one being on or near time (€2 to old town) - and got told two different scheduled arrival times so… Excellent choice at breakfast (regular and vegetarian). Boat trips can be arranged to pick you up from the hotel beach jetty (no extra charge). Excellent choice for our stay.

Partner

10/10

Exceptional

26 May 2026

Lewis

The hotel was beautiful and the facilities were lovely!

Unfortunately, the room was not very clean when we checked in, however the house keeping staff cleaned the room shortly after!

Partner

10/10

Exceptional

22 May 2026

Jenna

Great.

10/10

Exceptional

14 May 2026

lisa

The staff were incredibly helpful and did everything to enhance our stay ⭐️

The view from our room, pool, restaurant was stunning. It was lovely having a private beach area and the facilities were great - we used the pools, sauna, steam and spa. The food and service in the restaurant was very good.

Family

10/10

Exceptional

04 May 2026

Mahua

Amazing. Highly recommended

10/10

Exceptional

18 Apr 2026

Yan

Great hotel with amazing sea view and private beach area. Great place for a couple romantic getaway!
Good selection of breakfast and very helpful staffs especially Wai Wai and the manager (forgot his name).
Gym is well equipped but have not used the spa though.
The only negative point is limited car parking space and has to pay (I think it is standard in Europe). However, you can park free at nearby the residential parking area. Alternatively, you can park around the hotel lobby space but need to give your car key at the reception so that they can move if your car is blocking.

Partner

10/10

Exceptional

17 Apr 2026

Toyosi

Really nice hotel .

8/10

Excellent

31 Oct 2025

Rukhsar

The hotel was clean and spacious but a bit far out from the old town (around a 45 minute walk). There are some restaurants along the walk across the shore towards the old town but options are limited. The hotel had closed their private beach when i went in October so this was a bit disappointing.The sauna and steam room in the spa was lovely and i had a spa treatment done which was very relaxing. Being October, there was no entertainment or anything as such for guests as the peak season had just ended.

Leisure Friends

8/10

Excellent

27 Oct 2025

Dexter

A beautiful property with an amazing view of th bay and the surrounding mountains. Staff is excellent. Only reason im not giving a perfect 5 is that the balconies in the suites were not cleaned and maintained.

But overall lovely stay enjoyed every single day with the family.

Leisure Family

8/10

Excellent

25 Oct 2025

sanjay

We had lovely time in Kotor.
Huma Kotor Hotel was good overall. Reception staff and staff at breakfast service was very helpful.
There was no milk for tea/ coffee in rooms - room service did not get it even when we requested.
Parking was paid!

8/10

Excellent

20 Oct 2025

Manish

Parking is expensive. €15 per day is too expensive. You may not get parking space in front of hotel. Very limited free parking. Our flat was stinking with drainage smell. Really bad one. They changed flat in same block but no luck. Smell was really bad. I won't stay in block 2. Please take care when joining main road. Very dangerous. I am not happy with smelly at all.

Leisure

10/10

Exceptional

16 Oct 2025

Sheridan

Beautiful views from our room and really friendly staff! Would stay here again definitely

Leisure Family

10/10

Exceptional

12 Oct 2025

John

Great views! Beautiful rooms, wonderful dining facilities and right on Boka Bay

Leisure Partner

8/10

Excellent

05 Oct 2025

Chloe Louise

Room: Dirty when we arrived.
Customer Service: Very poor, no one even apolgised for how dirty the room was
Spa: Lovely
Beach: Lovely
Food and Drink: Hugely Overpriced. 6 euro for a Coca Cola
Location: Great

8/10

Excellent

05 Oct 2025

Hanna

All perfect but room wasn’t clean enough I also informed in reception desk. Very dirty bathroom and toilet.
Reception service so nice and professional.
Great English language service.
Very helpful staff in the hotel.

Business

10/10

Exceptional

28 Sep 2025

Michal

“A hotel with a stunning view. Excellent breakfast. I even received a room upgrade without asking. It’s a bit of a shame that they charge extra for parking.”

Self

6/10

Pleasant

20 Sep 2025

David

The property was not well marked on google maps so it took us longer than it should have to find it. The staff seemed disorganised and when we asked them for anything they appeared happy to help but I watched them make a sarcastic or dismissive expression on two occasions. We asked in advance (the day before) for breakfast boxes to be ready for 6:30am the morning we were leaving - sadly this was not done and I had to wait 20 minutes on them, 5 minutes after our taxi arrived. The breakfast box itself was ‘continental’ so contained two pieces of fruit, a couple of parties and boiled eggs, not clear on how hard that would be to prepare. This was our honeymoon so very disappointing for that reason, but even more so considering the price of the stay and the price of food and drinks - would not recommend.

Leisure Family

10/10

Exceptional

13 Sep 2025

steven

Amazing view from room and balcony overlooking Kotor Bay.
The breakfast was excellent however, the
food was not very good at the hotel, room service nor at the Virtu restaurant on the beach. If I’m honest it was more than poor and very overpriced considering the quality is below par. I would rate food ( excluding breakfast) as 1 star !
Such a shame as everything else at the hotel is first rate .

Leisure Partner

8/10

Excellent

10 Sep 2025

Katherine

A lovely hotel which is split into separate buildings and so, if you are a group or family travelling together I would suggest being proactive about requesting the same building. We were allocated separate buildings.
The rooms also had different views and one room was very close to the main road and so the noise of heavy traffic was fairly consistent at night. Only one of our rooms had a balcony which was accessed via the shower - very strange.
The road is very busy and so not ideal to walk along to gain access to things like the pool.
The beach area is great with sun beds and umbrellas and a lovely section of sea to swim in with a spectacular view in all directions. Well worth relaxing here.
The pools were also great and breakfast had fairly good options.
You are 5 mins or so into the start of the Old Town by car. Taxis are available and prices varied from 6 euro to 20 being quoted with an average of 10 euro. There are also a number of lovely restaurants on the sea along the quieter road which splits the hotel from the beach which are walkable.
The Old Town is well worth spending time in but choose when you go in as the cruise ships can cause lots of congestion when they offload.

Leisure Family

8/10

Excellent

10 Sep 2025

Dwayne

We had a fantastic stay. Upon arrival there was an issue with the hotels internet so they couldn’t check us in right away but they were very accommodating and held our luggage while we used the hotels private beach. The private beach is beautiful…quite possibly the best beach in the nearby area and you are treated very well during your visit.
The room is very big for two people with an amazing view (sea view). They could have done a better job cleaning the room thoroughly but nothing major to complain about.
The overall customer service was very good.
Location: it is a 5min drive from the old town BUT the traffic during the day (9am to 8pm) is very bad so do not make plans to do any driving around. We were fine to walk most of the time (the walk is beautiful and takes anywhere between 35mins to 50mins) with the exception of needing to get a taxi on our last day to head to airport (the 5min drive to get to old town took 1hour!)

I recommend it if you want an amazing view, private beach access and ok with doing some walking.

Partner

10/10

Exceptional

05 Sep 2025

Sudhan

Awesome! Highly recommend.

It was a wonderful stay at this hotel. Staff are very nice and honored any additional requests we had. Me and my son had a premium double room with balcony and it had amazing views of the Bay of Kotor. Breakfast buffet was fantastic and it’s complimentary. Pool in great condition. Gym and Spa are superb. Overall would highly recommend. We will certainly stay here again if we visited Montenegro.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Elvana

The service was excellent, the view was outstanding, the villa was beautiful and very clean. It deserves 5 stars!

Leisure Family

8/10

Excellent

27 Aug 2025

Riley

This property offered amazing views, we really enjo

4/10

Poor

19 Aug 2025

Hannah

Disappointing Honeymoon
We were excited for our honeymoon, but unfortunately, this hotel didn’t live up to expectations. The promised Montenegrin wine never arrived, and there were no special touches for our arrival. Housekeeping was inconsistent—water wasn’t replenished daily, the bed was missed one day, and towels weren’t replaced another. But one thing was for sure, they checked the mini bar everyday to charge you and get more money out of you.

The views and breakfast were great, but overall, the service was lackluster for a 5-star hotel. For what we paid, we expected much more, and it’s heartbreaking that our honeymoon didn’t meet the standard we were hoping for because we only get one honeymoon. I wouldn’t recommend.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Naomi

The hotel itself was a 5 star. Great big rooms, comfortable beds, lovely pool with incredible views, a great private beach, two hotel dinner restaurants and some nice local restaurants to walk to for dinner too with a small convenience type store also nearby. The service was more a 3 star. It was a birthday trip and my partner had emailed the concierge at the hotel before the trip who had said via email that they had confirmed several things (a dinner reservation/cake/kayaking etc) when we arrived the reception said the concierge was on holiday and they did not know anything about the birthday things planned, so it appears the concierge did not book these things despite email confirmation from them. My partner had to ask at least 4 times to try and then book them again. It was difficult for something that should have been simple. One day the cleaning service only gave us 1 shower towel for 2 people. Another day the ice cream at the pool bar had all melted so no ice cream available from there. Another occasion the hot items at breakfast were cold (eggs, beans etc) On my birthday I got a nice card and small cake but this still took my partner asking many times. The hotel food and drink is pricey (€6 for a small coke). Every day they started playing music in the breakfast area at 7am before breakfast was even open, the noise woke me up every day and seemed unnecessary.
Overall a really lovely stay and an amazing holiday and area, just not a 5 star service.

Leisure Partner

6/10

Pleasant

08 Aug 2025

Verified traveler

Much Improvement Required

The Huma Kotor Bay is an enigma; could be a fantastic 5-star hotel but lets itself down on many basics of customer care. Overall, we enjoyed the our time. It is peaceful hotel in a beautiful area with great views across the bay, in Dobrota approx. 40 mins walk from Kotor Old Town. The hotel looks great; modern and sophisticated, close to the water with comfortable rooms overlooking the bay, two small pools, a gym and spa area, and a large private beach club. Breakfast was also a pleasant, efficient experience with lots of choice and availability.However, major improvement is required in its housekeeping, beach club and overall customer care; Reception service is erratic, hotel staff openly argue and gossip, the general manager serves only VIP customers and staff are obviously undertrained. Beds are made poorly, rooms not cleaned daily and towels not regularly replaced. Our mattress was stained due to no protector. The beach club looks great with 100+ loungers and views across the bay, a swimming area, a bar/restaurant and lounger service but the team are inexperienced, with simple orders taking 30m to arrive. The club also allows lounger reservation by placing towels on behalf of guests. Mudra, their fine dining restaurant, is expensive and struggles for custom and so is given the hard sell by all staff which feels cheap. Other reviews indicate that Huma consistently struggles to address these basic issues; with proper training and attention to detail it could become great

Partner

8/10

Excellent

20 Jul 2025

Mohammed

The towel was overused. Some amenities were not available even after requesting them. Some of the staff were not friendly or helpful.

Leisure Partner

8/10

Excellent

29 Jun 2025

Judi

Like other reviews stated, this place has so much potential. All employees were very courteous and friendly. The reception staff were great, as was a sweet young man who took out bags to the room. The views from the property are truly amazing. The breakfast was very good, with a very wide variety of choices, attentive staff and plentiful amounts. Unlike other reviews, we did not find breakfast chaotic at all, but rather a very pleasant part of our day.

The places that I would recommend improvement were at the beach bar, where unfortunately the caliber of service was much lower… we are really easy going, but multiple times our family sat there for 15 or more minutes without anyone coming over get our order going or even to say hello, despite four or five servers standing around. That was a little odd

The other place I would recommend big improvements is In housekeeping and the rooms in general. The beds were very comfortable, and It was obvious the room had been tidied up for our arrival, but just not deep cleaned… The floor had tons of hair on it, corners were dirty, etc. The living room furniture needed a cleaning due to stains. Not enough to make you want to leave but enough just to feel a little yucky.

Again, a great place to stay for the views, location, food and amenities... would recommend it noting you may need to be a little patient with certain aspects and less picky with some things

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Beatrix

Very lovely vibe and location,

Business_and_leisure Self

4/10

Poor

22 Jun 2025

Nina

Disappointing Experience at HUMA Kotor

My family and I recently had the misfortune of staying at HUMA Kotor and was thoroughly unimpressed. The cleanliness was subpar, with dust and dirt visible throughout the lobby and our room. Despite daily housekeeping visits, the room was never truly clean.

The service was slow and inefficient, with long wait times for simple requests. The food was overpriced and didn't justify the cost. Breakfast items not replenished with basic things like tea bags finished.

What really made our stay unbearable was the front desk staff. Most of them seemed clueless and unfriendly.
However, two staff members stood out - Gul and Suresh. They were the only ones who knew what they were doing and went above and beyond to ensure a smooth stay. Their professionalism and kindness were a breath of fresh air amidst the chaos.

Unfortunately, their excellent service wasn't enough to redeem the hotel's overall poor performance. With some attention to cleanliness, service efficiency, and staff training, HUMA Kotor could improve significantly. As it stands, I wouldn't recommend it the only good thing was the views.

Very overpriced and not value for money. They cannot be classed as a boutique hotel and 5 star rating. More 3 star.

Rating 2/5 stars

Recommendation: If you're unlucky enough to encounter Gul and Suresh, consider yourself fortunate. Hopefully, the hotel will take steps to address its issues and provide a better experience for future guests.

Family

10/10

Exceptional

19 Jun 2025

Matthew

Prime location to explore Kotor Bay and beyond. Hotel was nice too!

Partner

8/10

Excellent

03 Jun 2025

Irfaan

We stayed in Huma for 3 nights. It’s a modern hotel with all the facilities you would expect - nice decor, lifts, gym, private beach and a restaurant.

The rooms are oddly designed to always allow natural light in and you cannot prevent this with curtains. The rooms are spacious with big showers and double sinks which was great.

Breakfast was good with a nice spread of things available. The beach area is nice and big and there is no shortage of loungers which was nice. The drinks are quite pricey at the beach bar and hotel restaurant compared to surrounding places.

The hotel is a bit weirdly laid out in that the buildings don’t all connect. If your room is in two of the buildings you have to walk along the main road before going back in the hotel grounds to get to the beach, pool, gym or breakfast.

Leisure Partner

10/10

Exceptional

30 May 2025

helen

Great private beach. Good breakfast. Lovely 30 mins walk to town.
No hooks to hang towels on and no usb sockets in suite
Staff efficient and friendly except had a poor experience at check in but saw others have a good experience

Leisure Partner

10/10

Exceptional

26 May 2025

Krista

Luxurious

In love. Beautiful, friendly, and super clean.
Couldn’t believe how affordable it was, yet so luxurious. Highly recommend!

Self

10/10

Exceptional

24 May 2025

Suresh

The property was clean and quiet. Location was great and convenient to walk along the bay with many restaurants.

Leisure Family

10/10

Exceptional

22 May 2025

Lisa

Excellent hotel with facilities, beach access and great staff. Lovely sea views but it is right on the road to access some of the blocks of accommodation.

Leisure Family

10/10

Exceptional

17 May 2025

Asra

We had a spacious room with an amazing view. The staff is very friendly and helpful.

Leisure Family

10/10

Exceptional

12 May 2025

Kimberly

Wonderful Stay

We had a wonderful stay at this hotel! We highly recommend staying here. The staff were kind and welcoming, the location was quiet and a perfect distance away from city center Kotor, the room was spacious and wonderful and the breakfast was great (good variety). We would stay again!

Partner

10/10

Exceptional

30 Apr 2025

Verified traveler

Excellent attentive service from the staff. Stunning location overlooking Kotor Bay. Breakfast very good.

Friends_and_family Friends

8/10

Excellent

12 Nov 2024

VIMAL

Location of hotel is good with access to the beach and cafe.
It's a short distance from the old town with a bus stop just outside the hotel which cost 1 Euro.
I had a room in the adjacent building in -1 level with a garden view.
Room was nice but some details showing signs of age and wear especially the bathroom.
Sauna facility was good.
I stayed in October so it wasn't too busy. Direct access to walk along the beach path to other restaurants. The beach access has a small jetty where you can be picked up by boat for a tour of the Kotor bay, booked with hotel reservation.

Leisure Self

10/10

Exceptional

19 Oct 2024

Sohail

The hotel is in a very good location with great sea view. There is a very nice walking road by the water which takes you to the old town in half an hour.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Yelena

Great location 5 mins from Kotor Center, bus stop right next to hotel, beautiful beach.

Leisure Family

8/10

Excellent

24 Sep 2024

Audrey

Lovely hotel. I rated it 4 out of 5 because of the staff at the private beach. Those men that run it could be more welcoming. I ordered food and my plates sat there for 30min after I was done eating. No one came back and asked if I wanted another drink. Very odd way of doing service considering this hotel is not cheap. But other than that hotel was very nice, modern, clean and the breakfast was lovely! The hotel has 2 pools which my husband enjoyed everyday Area is very close to public transport which we took to go to old town and Tivat! The first night we ate at the hotel but regretted it when we saw what was near and cheaper! Food at the hotel is small and expensive. We Walked down by the beach and there were lines of restaurants. We also booked a boat tour! Cheap and fun! Absolutely loved kotor ☺️ will be back!

Leisure Partner

4/10

Poor

21 Sep 2024

Fernando

Oh Boy! This guys skipped class they day they talked about what makes a Good Hotel a restful place.
1) Terrible Pillows - the worst, really bad. A good night requires good pillows, well not here. They don't have feather pillows not even decent ones. I had to buy pillos in town.
2) Horrible, unbereable \"music\" at the beach, Electronic noise for a night club filled with drugged-up teenagers NOT for a relaxing experience. HORRENDOUS.
3) Staff at Front desk Hates dealing wiht people but there she is dealing with people.
I give this hotel a 2-STAR Rating (not the 4.star they claim).NO WAY

Leisure Family

10/10

Exceptional

18 Aug 2024

sefi

Magical place. Amazing staff.
A few seconds walk from a private clean beach, and from infinity pool.
Clean rooms - had a really good time.

Leisure Family

8/10

Excellent

15 Aug 2024

Nina Joanne

The hotel has the potential to be great and the staff are very friendly and welcoming but need to pay more attention to detail - plates and glasses not cleared quickly around the beach bar (wasps), cleaners didn’t restock coffee and bathmat in room. Beach bar app ordering didn’t work well and food was average.
However the room was large, breakfast good and the beach bar had great swim area and sunbeds. Some fantastic restaurants on the promenade.

Leisure Partner

8/10

Excellent

12 Aug 2024

MARIA

Pros: premises are beautiful, deluxe ocean-front rooms are nice and big, breakfast is good and setting is gorgeous
Cons: no consistent cleaning of room; no tissue box in room; had to ask four times and finally speak to manager to change the shampoo bottle attached to wall with broken pump; rude beach boys; uncaring staff in general

Leisure Partner

10/10

Exceptional

26 Jul 2024

Lisa

This is a wonderful hotel in a beautiful part of Kotor with lovely staff and a classy feel. Bit of a walk from Kotor old town (40 minutes) but can get a taxi for €5-6. The hotel restaurants and drinks are expensive so B&B best option and then walk to the restaurants nearby for dinner. We loved it here.

10/10

Exceptional

25 Jul 2024

Zeljko

Very nice stay

Very nice hotel with very comfortable stay overall. This is area without too much natural beaches and this hotel created new one from scratch. This beach has obvious limits, but it’s maybe the best possible option in this
area. Pools are also very good and overall this could be reasonably affordable five star hotel in one of the most beautiful parts of Montenegro coast. Very young and very energetic and enthusiastic staff in this hotel, no problems during our stay.

Friends_and_family Family

2/10

Poor

23 Jul 2024

Radmila

I got the room in a basement. Completely different than what was advertised. Highly disappointed in this hotel.

2/10

Poor

23 Jul 2024

Radmila

They gave me room in the basement, and the view was looking at the wall and yet they charged the full price. Complete fake advertisement.

10/10

Exceptional

19 Jul 2024

Robert

Breathtaking location with young, motivated staff

The property was beautiful and the setting was one of the most beautiful in the world. The staff couldn’t have been nicer and motivated to do a good job. They would help you with anything. The pool was well situated and well kept. The beach was beautiful, but stone (vs. sand). The water was exceptionally clean and quite warm to swim in. Easy walk into the old town along the bay. Two things to consider…the area is more typical Eastern European (although, some of which is quite charming). Second, there remains a number of smokers, not overwhelming at hotel but in the surrounding communities.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2024

Eljvir

Very nice

Business_and_leisure Partner

10/10

Exceptional

16 Jul 2024

Anri

Very good hotel

Family

10/10

Exceptional

06 Jul 2024

Anri

Good place

8/10

Excellent

04 Jul 2024

Verified traveler

Best Location Service Needs Work

Huma is a special hotel in the best location close to Kotor Old Town. Its own beach, pools and facilities are great, food expensive but great variety of restaurants all around the area
Staff speak little English and a few other service issues, but all said, this is an excellent hotel in the best Kotor/Dobrota location. You wont be disappointed

Business

10/10

Exceptional

27 Jun 2024

Mandy

Tho Huma Bay is a beautiful hotel and grounds, ourcroom was superb, we had classic room but the bed was huge and comfortable, AC was brilliant and everything you need. Breakfast was unusually lovely as a vegetarian, there was lots pf choice. The pool area is wow, the view to the sea. The beach area is gorgeous, comfy beds, umberellas. The only thing negative to say is the beach bar os expensive for drinks and the pebbled beach hurts your feet so wear beach shoes into the water. Quiet area but you can walk either side to a few restaurants on the front. All in all we loved it.

Partner

10/10

Exceptional

26 Jun 2024

Verified traveler

Fabulous hotel

Fabulous hotel and location. Service can be a bit hit and miss but I get the feeling it’s a common theme in the region. Service wasn’t terrible, just shy of 5* standard, particularly when charging a premium for food and drink at the hotel. This place has the potential to be a top hotel and on balance would definitely recommend and go back again.

Partner

8/10

Excellent

25 Jun 2024

martyn

Lovely setting . Good size rooms. Close to old town .
Check in - room not ready until 5pm. Gave complimentary bottle of wine as an apology.
Swimming pools closed for the last day - being cleaned .
Bar area like a time warp . No atmosphere and very expensive.

Leisure Family

10/10

Exceptional

24 Jun 2024

andrew

Amazing hotel , loved everthing about it. Lovely beach to relax and swim and only 5 mins into Kotor old town

Partner

8/10

Excellent

22 Jun 2024

Beth

The property and surroundings are great, however they are getting the basics wrong which leads to an overall negative experience.

Checkin in was delayed by 30 mins. Our room clearly hadn’t been cleaned when we checked in, we needed to chase twice for it to be cleaned.

In fact any housekeeping request throughout our stay needed to be chased multiple times.

Breakfast in the mornings was chaotic, supplies regularly ran out and the staff whilst doing their best seemed ran off their feet.

Outside of this, the pool area, private beach and spa areas really are amazing. This quieter stretch near Kotor has some great restaurants nearby and is walkable to main check points.

If the hotel manages to sort out housekeeping, checkin and breakfast, they’re onto a winner!

Leisure Partner

8/10

Excellent

12 Jun 2024

Lisa

The rooms weren't cleaned whilst there, they made the bed and gave us new towels but left the old towels. Water was never refilled. Manager was very rude when I told him I was not aware of how to use the air con unit. The restaurant within the hotel, Lola Braza was poor, it lacked atmosphere and the food was tasteless, my mums steak was tiny and very overcooked, it cost nearly 30 euros!

Leisure Family

10/10

Exceptional

08 Jun 2024

Sarah-Jane

Gorgeous views. The beach is perfect. Staff are very friendly. Our room was lovely and big, cleaned every day of our stay which was nice. The old town is about 45 minutes walk but it’s an easy walk and the views are spectacular along the way. Reception will call you a taxi if you prefer, that’s about 6 euros and takes maybe 5-10 mins. Our stay was very relaxing and we’ll definitely be back.

Leisure Partner

8/10

Excellent

01 Jun 2024

Victor

Great hotel, clean, and good facilities (gym, swimming pool, private beach area, beach bar, garage, spa, etc.) The only negatuve is the location, its about 4km from the old town (40min walk). During my stay it rained every day so beach area and pool were closed.

Leisure Self

10/10

Exceptional

27 May 2024

VIVIANA

Beautiful property and the staff were extremely courteous and helpful. Would definitely stay there again.

Leisure Partner

8/10

Excellent

26 May 2024

Harlyn

Overall rate 4.5 stars

Our overall experience is great. 4.5 stars as check-in was not as smooth as it should be (could have been better if they have planned ahead with anticipation of the situation - several guests from these ‘holidays’ companies all arrived at once). Their manager have to step in and made sure everyone gets to check in asap.
Otherwise, breakfast, facilities and customer service are remarkable. Would like to commend the staff for their willingness to help and support to the best of their abilities. High praise for front desk staff ‘Ana’ for her excellent communication.
Otherwise, we still have recommended the hotel to our friends.

Partner

10/10

Exceptional

23 May 2024

Claire

Great stay

Stayed for 5 nights, with a 3yo and 1yo. Room was great, service was great. Loved that there was a kids play room which kept them entertained when it rained. Guest relations manager went out of her way helping us re-organise our private boat tour due to the weather. Also arrange for the captain to pickup food and drink on route. Very relaxing stay would highly recommend.

Friends_and_family Family

8/10

Excellent

14 May 2024

Matthew

Beautiful hotel, staff friendly, great location and facilities - really impressive gym too!

Missed out on a 5/5 as we stayed 4 nights and the room wasn’t cleaned once which I thought for circa £220 per night was a little disappointing.
Plus watch out for the taxi’s - even the ones the hotel order for you are out to get you regarding charges.. ordered two taxi’s from reception for our friends and us to travel about half an hour up the bay… they were charged €40 - we got charged €70. Didn’t realise until after we sat down in the restaurant… poor form from the hotel recommending dodgy taxi services, spoke to others in the hotel and they had found the same so just go careful

Leisure Partner

10/10

Exceptional

06 May 2024

Haozhen

A nice place for spending your holiday. The pool is excellent.

Partner

10/10

Exceptional

30 Apr 2024

Orly

Amazing

Amazing place, perfect beach and the view is beautiful

Partner

10/10

Exceptional

17 Apr 2024

Dalicia

Hotel was beautiful, the parking in the front was very convenient and free, although not guaranteed to be available during busier seasons, but I had no problem finding a spot each day. The grounds were beautiful and the scenery was as well. The staff were super kind and the ferragamo scented toiletries were so pleasant. I have no complaints. The homemade ice tea was some of the best ice tea I’ve ever had (mango my preference). Would definitely stay again

Leisure Self

10/10

Exceptional

16 Apr 2024

Richard

Top Choice

Everything was good. The hotel was clean and had good facilities. The staff could not do enough for you. This was our second stay here and we will be back

Friends_and_family Family

10/10

Exceptional

14 Apr 2024

Eduardo

The beach club was under renovations, but still the property was amazing! The staff were really great and helped us with everything we needed. Amazing experience!

Leisure Partner

10/10

Exceptional

09 Apr 2024

Luke

I cannot recommend this hotel more. Beautiful location and the staff were amazing and so helpful.
A big thank you to Marco, Danilo and Milicia who made our stay perfect!

Leisure Partner

10/10

Exceptional

26 Sep 2023

Matthew

Great stay

Breakfast buffet was very good, the staff were amazing in all areas of the hotel. The private beach was great and very relaxing. Room was a good size, but sometimes we missed the cleaning rounds as they came quite early. Overall a great experience and would come back.

8/10

Excellent

26 Sep 2023

Alex

This is a beautiful resort-style hotel that you can enjoy all day on luxurious private beach or by a shimmering blue-tiled infinity pool. The rooms are spacious with an exquisite panoramic view of Kotor Bay.

However, there are some signs of tiring in both the maintenace of the rooms (pealing shower sealing) and senior staff members.

For example, we chose this hotel to celebrate our 30th wedding anniversary. We also decided to have our anniversary dinner at the hotel's Mudra Art Cuisine restaurant on the beach. We made reservations via the hotel's front desk. However, when we arrived all dressed up for our special occasion, we found the restaurant was closed!

When we requested to speak with the hotel manager on two occasions he was unavailable and never contacted us via the contact information we provided.

This is unacceptable for a hotel that positions itself as a 5-star hotel.

Other than management not showing much care for its guests the rest of the experience was exceptional and I would definitely consider staying there again.

Leisure Partner

10/10

Exceptional

21 Sep 2023

Samy

Very nice facility with great location right on the beach. Large comfortable room with nice bathroom. If you make reservation there make sure you reserve room with balcony with sea view. It make huge difference

Leisure Friends

10/10

Exceptional

17 Sep 2023

fariborz

Beautiful setting with beautiful staff. Will revisit again

Leisure Family

8/10

Excellent

17 Sep 2023

Robert John

Lovely property some communal areas need more sweeping cleaning

Leisure Partner

10/10

Exceptional

16 Sep 2023

Steven

Excellent hotel. Pool, beach, car park, staff excellent. Location great for walks and restaurants. Definitely a great option.

Partner

8/10

Excellent

15 Sep 2023

Verified traveler

Need to up their game!

The service at the hotel from reception and beach club definitely does not come with a smile. I found the staff quite cold/unfriendly which was off putting for a solo traveller. I had to wait for an hour on my room and then there was a mix up with other bookings with same surname. Bed sheets were stained - these were changed but not a great overall start.

Ahead of my stay I had asked to book a taxi transfer from Podgorica in advance and was told they don’t book taxis only transfers - what is the difference?! So I had to arrange myself. I also received no response to booking a spa treatment in advance.

Breakfast was good but the restaurant and beach club are ridiculously overpriced. I don’t mind paying more for the setting but prices were almost double compared with local restaurants and bars.

Self

10/10

Exceptional

10 Sep 2023

James

Stylish hotel with lovely staff

10/10

Exceptional

26 Jul 2023

Netzahualcoyotl Ned

The staff was super friendly and helpful.

Leisure Partner

8/10

Excellent

25 Jun 2023

Sarah Louise

Great hotel.... could be excellent wirh some basic changes! Good location, big, well equipped rooms, lovely pool and private beach. Just need a bit of staff training as its a bit hit and miss on service. The deluxe room was perfect except for light blackout...there is nothing to block out the light coming in via the bathroom so you do tend to wake very early!

Leisure Partner

10/10

Exceptional

13 Jun 2023

Verified traveler

Gorgeous hotel

Really beautiful hotel and the beach was gorgeous with such good food. All of the staff there were great and really helpful. The room was lovely, such comfortable pillows and bed and the views from the whole hotel are stunning.

The area is gorgeous with the mountains, such good restaurants as well within 5-10mn walk.

The only things that can be improved is the breakfast food because the hot food is cold and they don’t refill water in the room, there are also no towels at the beach in the afternoon so you have to take from your room.

But regardless, next time I come to Kotor i’ll definitely stay here again.

Partner

10/10

Exceptional

09 Jun 2023

Steve

Beautiful views

6/10

Pleasant

29 May 2023

Francis

Whoever rated this a 5-star should lose it’s job

The room was very spacious. King-sized bed, double sinks in the bathroom, very good water pressure in the shower and a living room area adjancent the balcony.
Two little details that irritated us about the room, though: two TVs responding simultaneously to same remote and no hand soap.

We would say that we experienced four (4) major setbacks :

1) the pools were emptied during our entire stay. As we had booked this hotel specifically for the pools, this was a major drawback.

2) the front desk staff. No responsiveness at all and no signs of caring for the satisfaction of guests (we interacted many times with them).

3) the breakfast was not only underwhelming food-wise, but very chaotic service-wise. It was not the typical buffet-style breakfast offer that was servced, but more of a “à la carte” offer, which was all-included. This, significantly slowed-down the service. On top of that, the wait staff was very disorganized and not efficient.

When it comes to the food iteslf, the quality left a lot te be desired for. Main example to give are the eggs benedict, which were served on a plain, untoasted hamburger bun, with a very small egg and a spoonful of hollandaise sauce. It is worthy of a 13-year-old cooking feat.

4) on our second day, the room cleaning crew did not visit our room. When we called reception, they promptly brought towels… but this is again, not to a 5-star hotel standard.

Partner

10/10

Exceptional

28 May 2023

Vivienne

Fab stay - bonus private beach

I really loved my stay. The private beach is a real bonus. The beach club is very friendly and I could always get a lounger. The reception staff were very friendly. The hotel is a 35 minute walk to Kotor but taxis come very quickly and cost around €6. I found it a great base to explore Montenegro and somewhere great to come back to.

Self

2/10

Poor

10 May 2023

Sara

Although the exterior of the hotel and the facility was really nice, our actual stay was not very convenient.
The room was only clean with a complementary water bottle on the day we arrived. The remaining 4 days it was not clean at all. The cleaning staff are terrible. The floor and the shower and bathroom was never cleaned . It was dirty. The only thing she did was makes up the bed and place new towels.
Without cleaning anything.
The bathrobe was not replaced since day one and when I asked for another one it took an hour and three follow up calls to get it and when they brought it to me it has a brown make up stain on it.
It's very far from the city center and old town of kotor. A long walking distance more than 30 minutes. So location is not very convenient. And it's not easy to find a bus to downtown. You can check google map for the location.
When we asked them for complementary water for the next 3 days they refused and informed us to just buy it from the bar and we wanted it for the coffee in the room.
On our checkout day one of the staff was cleaning the hotel outside the window of our room with a very noisy device that's like a water spray at 6:30 in the morning and we woke up too early that day because of the noise. Not considerate to the guests with this noise at 6:30 am!!!
Overall terrible experience I would never recommend it or even consider going to that hotel again!

Leisure Partner

10/10

Exceptional

25 Apr 2023

Sandra

Beautiful hotel with amazing view of the bay.

Leisure Self

8/10

Excellent

16 Apr 2023

Tim

This was a beautiful hotel in a beautiful setting. The staff were generally ok, breakfast waitress was lovely and the receptionists were helpful, but there were a few things not so good.
The room was not serviced during our stay. There was no coffee in the room, there was no milk available for the room. The handle on our balcony door was missing so we had to change room, but this took a long time trying to communicate because the staff were not good with english.
It felt like the hotel wanted our money but didn't want to enhance our stay.
It was walkable to other cafe bars and we had much more welcome from these bars and restaurants than we felt we had from our 5* hotel.

Business_and_leisure Partner

10/10

Exceptional

12 Oct 2022

Verified traveler

Fantastic hotel with super helpful staff! Would recommend to anyone.

Partner

8/10

Excellent

06 Oct 2022

Sarah

Reception is beautiful, staff were friendly. We had a great room with a view of the bay and it was nice and quiet. The room was lacking in coffee/tea. The restaurant onsite is very expensive! I would recommend dining offsite, but there are only a few options within walking distance.

Leisure Partner