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The Palmetto Hotel

Charleston - SC · United States

194 East Bay StreetView location

9.4/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Palmetto Hotel

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility. At The Palmetto Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer.

Port of Charleston Cruise Terminal - 0. 2 km / 0. 1 mi- Charleston City Market - 0. 2 km / 0. 2 mi- Waterfront Park - 0. 3 km / 0. 2 mi- St. Philip's Church - 0. 3 km / 0.

Read more about this hotelShow less

2 mi- Old Slave Mart Museum - 0. 4 km / 0. 2 mi- Dock Street Theater - 0. 4 km / 0. 3 mi- Rainbow Row - 0. 4 km / 0. 3 mi- Pink House Gallery - 0. 5 km / 0.

3 mi- Gibbes Museum of Art - 0. 5 km / 0. 3 mi- Washington Square - 0. 6 km / 0. 4 mi- Shops at Charleston Place - 0. 7 km / 0. 4 mi- Charleston County Courthouse - 0. 8 km / 0.

5 mi- The Battery - 0. 8 km / 0. 5 mi- College of Charleston - 0. 9 km / 0. 6 mi- Nathaniel Russell House - 1 km / 0. 6 mi. The nearest major airport is Charleston Intl.

Airport (CHS) - 21 km / 13 mi With a stay at The Palmetto Hotel in Charleston (Charleston Historic District), you'll be within a 5-minute walk of Port of Charleston Cruise Terminal and Charleston City Market. This hotel is 0. 2 mi (0. 3 km) from Waterfront Park and 0.

6 mi (0. 9 km) from College of Charleston.

With a stay at The Palmetto Hotel in Charleston (Charleston Historic District), you'll be steps from Charleston City Market and 3 minutes by foot from Waterfront Park. This hotel is 0.6 mi (0.9 km) from College of Charleston and 1 mi (1.5 km) from South Carolina Aquarium.

Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Covered valet parking fee: USD 55 per night (in/out privileges)
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 150 per accommodation, per stay
    • Service animals are exempt from fees
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Charleston City Market 0.2 km / 0.1 mi
Port of Charleston 0.3 km / 0.2 mi
Waterfront Park 0.3 km / 0.2 mi
French Huguenot Church 0.4 km / 0.2 mi
Dock Street Theater 0.4 km / 0.3 mi
Rainbow Row 0.4 km / 0.3 mi
Gibbes Museum of Art 0.5 km / 0.3 mi
Washington Square 0.6 km / 0.4 mi
Shops at Charleston Place 0.7 km / 0.4 mi
The Battery 0.8 km / 0.5 mi
College of Charleston 0.9 km / 0.6 mi
Charleston Gaillard Center 1 km / 0.6 mi
Cathedral of Saint John the Baptist 1.1 km / 0.7 mi
White Point Gardens 1.2 km / 0.7 mi
International African American Museum 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 45
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Lift access
  • Meeting room
  • Breakfast
Show 1 more facilities & services
  • Minimum check-in age: 21
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Palmetto Hotel

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Palmetto Hotel

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Palmetto Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Palmetto Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Palmetto Hotel

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Palmetto Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Palmetto Hotel

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Palmetto Hotel

9.4
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
04 Aug 2026
Kate
Adorable hotel in a wonderful area!!!! Highly recommend. Breakfast is lovely, bar is active and lively and rooms are very well appointed. Will definitely stay there again!
10/10
Exceptional
04 Aug 2026
Kim
Room was immaculate and all staff was friendly and helpful.
10/10
Exceptional
03 Aug 2026
Harriet
Loved the location- easily walkable downtown. Property was clean and smelled fresh. Staff was helpful and friendly. Would have loved to have seen some better dietary options at breakfast such as a gluten free dairy/ free option. Had to go next door to Carmella’s to buy breakfast but my daughter enjoyed the Palmetto breakfast.
The coffee was excellent!
8/10
Excellent
30 Jul 2026
Jeffrey
The hotel was exceptionally clean. The staff was very helpful. Let me say. I am deaf and mute, so customer services paramount to me. I review for google. \"Jeffrey tries it\". I really enjoyed the valet service. In truth I didn't enjoy the breakfast. It was quite small, and it was all carbohydrates. I have never seen a hotel that didn't at least have scrambled eggs. All the other amenities were great, but when I came down the first morning for breakfast, I looked around and said, where is it? Not even toast. So instead of having a nice breakfast at my hotel, I had to leave and go have breakfast elsewhere. This is strange to me because at night, at the bar, you can order a charcuterie plate that is incredible. If you don't feel like leaving the hotel for dinner, you don't have to. The hummus plate is also wonderful. Knowing this and knowing the kitchen is capable of producing better made me wonder why they don't.
10/10
Exceptional
29 Jul 2026
Carolina
Wonderful location, beautiful hotel, nice staff
6/10
Pleasant
29 Jul 2026
Nicole Annette
The property was very nice except that every single front desk employee were not welcoming at all, not a great look to be a not so friendly face at the front of hotel.
6/10
Pleasant
21 Jul 2026
Jeffery
Hotel was quaint and clean, but the rooms were small and quite noisy as you could hear all the traffic outside from the fifth floor. Apparently they expect you to walk from wherever you’re traveling from because they really stick it to you on the overnight valet prices, and there is no self park that was offered to us. Charleston overall is terribly overpriced and overcrowded in my opinion and I live in Orlando, so I feel that speaks volumes! Will not return anytime soon.
Partner
10/10
Exceptional
21 Jul 2026
Alexandra
We had a great experience at the palmetto! The location was convenient and the staff was friendly.
Friends
6/10
Pleasant
19 Jul 2026
Enrico
Overall, I had an average stay. The hotel is in a great location and everything was very clean, which I appreciated. However, the experience didn’t match the price. The biggest issue was the lack of soundproofing—you can hear people walking in the room above, conversations in neighboring rooms, and other noises throughout the hotel, making it difficult to relax.

I was also disappointed with the service. The front desk staff were not particularly welcoming and would often not even acknowledge guests with a simple hello or goodbye when walking by.

While the hotel has a nice appearance and an excellent location, I found it to be overpriced for what it offers. With better service and improved sound insulation, it would be a much better experience.
10/10
Exceptional
17 Jul 2026
Anne
Beautiful hotel. Great location.
Family
8/10
Excellent
16 Jul 2026
George
Great staff, very clean, great location. Paid extra for a balcony overlooking an alley, definitely not worth the extra expense. Also woken each morning at 0430 hrs by a garbage truck picking up garbage in the alley.
Partner
10/10
Exceptional
14 Jul 2026
Wayne
The Palmetto is a beautiful hotel. Our room was comfortable, the bathroom had an amazing shower and was spacious. The staff were friendly and attentive. The Continental breakfast was delicious. The location is perfect. Within walking distance to many attractions, restaurants and retail shops. Things to be aware of are there is not a dresser for clothes in the room, but there is an armoire for hanging clothes. Also, there is not pool or fitness center in the hotel. They do offer free passes to a gym a few blocks away, which was nice. Overall a wonderful hotel and I would definitely recommend it.
Partner
10/10
Exceptional
13 Jul 2026
Robert
Located in the historic district with easy walking access to sites. Lovely old hotel with luxurious rooms. Nice breakfast and a welcoming cocktail on arrival. Only stayed one night as we are on a road trip and would have liked more time
Partner
10/10
Exceptional
11 Jul 2026
Katelyn
Perfect location for exploring Charleston with the friendliest staff.
Family
10/10
Exceptional
10 Jul 2026
Jeff
Great lobby bar......my wife loved the espresso martini 👍
Family
10/10
Exceptional
10 Jul 2026
Stephanie
The hotel is beautiful, clean, the amenities are great, the staff wonderful, the breakfast and bar are good, and the location is perfect for shopping, restaurants and close to the waterfront park. We will be staying at this hotel again!
Partner
10/10
Exceptional
09 Jul 2026
Richard
Fantastic location and great vibe for a romantic weekend away.
Partner
8/10
Excellent
09 Jul 2026
Robert
The hotel was beautiful. Very old southern charm as I would expect a downtown Charleston hotel to be. Room was very quaint, clean and comfortable. It was conveniently located close to the water and shopping and next to our new favorite dessert/coffee/drinks place. We were welcomed on our first day very proper however throughout our stay we noticed the staff not as friendly and barely saying hello with a few times the front desk attendant not even picking her head up as we entered or exited the hotel. The hotel bartender was not an ideal candidate for repeat business as he was a very self deprecating individual that was very critical of the hotel management as if he knew better. Beautiful Hotel minus the bartender and a few staff members that could not be bothered.
Partner
10/10
Exceptional
07 Jul 2026
Brian
We loved our stay and would highly recommend!
Partner
10/10
Exceptional
05 Jul 2026
guy
Great place to take in the French quarter
Partner
10/10
Exceptional
05 Jul 2026
Laura
What a beautiful hotel! The lobby bar is great fun, the complimentary breakfast delicious, and the staff friendly and helpful.
Partner
10/10
Exceptional
04 Jul 2026
Christina
Perfect location! Close to all the restaurants and can walk everywhere. Would stay here again!! Adorable hotel!
Friends
10/10
Exceptional
01 Jul 2026
Brittany
Everything was awesome. Will definitely be back!
Partner
10/10
Exceptional
29 Jun 2026
Ethan
Great place
Partner
10/10
Exceptional
28 Jun 2026
Nancy
I loved this hotel! The location is absolutely perfect and walkable to so many fantastic restaurants in Charleston. Would highly recommend!
Self
10/10
Exceptional
27 Jun 2026
Edward
The property is well located for downtown activities and dining; walking to most places. Valet parking (pricey) is really the only option, because negotiating suitcases on Charleston uneven sidewalks from a garage is a non-starter. We liked the morning breakfast, and the quiet rooms and comfortable bed, but the standard rooms are very small, making it difficult to open 2 suitcases on the floor, and still have walking room. Overall, though, we liked the property, but if we returned, we would need a larger room.
Partner
10/10
Exceptional
27 Jun 2026
Jose
Great hotel, helpful staff, fun bar.
10/10
Exceptional
25 Jun 2026
Anthony
Our favorite hotel of our entire trip! Centrally located, every single person in that hotel was kind, helpful, and inviting. The rooms, the hallways, the lobby, bar, etc. all amazingly decorated and unique. This will be our go to Charleston hotel moving forward 🙂
Partner
10/10
Exceptional
22 Jun 2026
Melissa
Loved the bar and the staff! Hotel decor and location were perfect. Room was very tiny but we didn't mind for one night.
Partner
10/10
Exceptional
20 Jun 2026
ERNEST
Great location close to most restaurants-but very expensive.
Partner
10/10
Exceptional
19 Jun 2026
Ronald
Very minimal breakfast
Family
10/10
Exceptional
15 Jun 2026
John
Each staff member we encountered were super friendly, helpful and well organized in their jobs. The bartenders were engaging with the patrons, which was nice. Breakfast was good, especially the grits!
Friends_and_family Friends
10/10
Exceptional
10 Jun 2026
Katharine
Was a lovely experience and beautiful hotel
10/10
Exceptional
10 Jun 2026
Ethan
The Palmetto Hotel was a great place to stay at! It is located next to several great restaurants and close to the water. Our room was very clean and the room service was wonderful. The staff was so nice and helped us have an amazing stay!
Partner
2/10
Poor
05 Jun 2026
Daniel
Please note that, although Expedia filters search results for “pet-friendly” properties, this hotel (Palmetto Charleston) only accepts dogs. They will very “kindly” turn you away and tell you to find another place.
After driving nearly 300 miles, that’s not exactly a warm welcome.
10/10
Exceptional
03 Jun 2026
Meghan
We loved our stay at the Palmetto!! Right when you walk in the staff greets you and the hotel just smells good! There are always drinks in the lobby- water and sweet tea! The room was exactly as pictured and the staff serviced the room multiple times a day which was very nice! The breakfast was minimal but what you’d expect for a continental breakfast- fruit, grits, pastries, hard boiled eggs, biscuits and gravy, and yogurt parfaits. Would’ve loved to see some bagels and cream cheese or bacon or sausage but we had breakfast at the hotel 3/4 days of our stay so it was good enough to keep coming back! We also had several cocktails at the lobby bar: definitely try their espresso martini it is top notch! Overall we had a lovely stay and would certainly stay there again! Definitely recommend if you are thinking of booking!
Friends
10/10
Exceptional
01 Jun 2026
Kimberly
Small boutique hotel, room was small but well appointed, could have used a dresser or more closet space. Continental Breakfast in lobby was quite nice. Staff and location very good!
Partner
10/10
Exceptional
31 May 2026
Lisa
Great location, very friendly and accommodating staff. Beautiful hotel, by far the best I’ve ever stayed in.
Partner
10/10
Exceptional
30 May 2026
paul
This is an awesome Hotel. The staff were very helpful and the property was pristine.
You can walk everywhere and restaurants, bars, and shopping are everywhere.
I highly recommend this hotel.
Partner
10/10
Exceptional
27 May 2026
James
Front desk very good
Valle when we arrived watched us take out very heavy luggage. The valle when we left was helpful
Friends_and_family Family
10/10
Exceptional
26 May 2026
Edward
Great
Family
10/10
Exceptional
25 May 2026
Rachel
Great stay in Charleston! Would stay again!
Family_with_children
10/10
Exceptional
25 May 2026
Kelly
It was such a beautiful hotel and the staff were incredible. The location was ideal to explore the streets of Charleston.
Partner
10/10
Exceptional
23 May 2026
Bernard
We enjoyed our stay at the Palmetto Hotel. It was centrally located for all we wanted to see in Charleston.
Friends_and_family Friends
10/10
Exceptional
23 May 2026
Matthew
Extremely clean hotel. Great breakfast spread. Perfect location. Would definitely stay here again.
Partner
10/10
Exceptional
19 May 2026
Julie
Our stay was wonderful. Everyone was very nice. The rooms were comfortable and the bed and pillows were terrific.
Friends_and_family Family
8/10
Excellent
18 May 2026
anita
The hotel location was perfect for us. Initially placed in a not so great room, we were moved immediately upon request. The bar is nice, breakfast good for a quick bite. Overall a nice hotel.
Partner
10/10
Exceptional
17 May 2026
Bridgene
Beautiful hotel, great location fabulous restaurants all around. Very comfy beds great shower. Bar is very nice, shout out to Greg and Graham. Breakfast had a very nice selection of yogurts, fruit, waffles, biscuits grits etc. front desk staff were very helpful shout out to Jodyann.
Partner
10/10
Exceptional
13 May 2026
Leatricia
Clean room
Great location for shopping
Friends_and_family Family
10/10
Exceptional
12 May 2026
Jo Ann
Breakfast was fresh…..a plus they had some gluten free options.
Staff were very nice and helpful.
Rooms were clean and changed towels daily.
Family
10/10
Exceptional
12 May 2026
Richard
Beautiful hotel right in the heart of historic downtown. Steps from the water. Plenty of shops and rooftop bars. Great hotel
Partner
10/10
Exceptional
09 May 2026
Zachary
We were only able to stay for one night, but it made us sure we wanted to return!! Everything was beautifully thought through and the style is perfection. The staff was so attentive and offered suggestions for things to do and places to eat. Even the turn down service and chocolate at the end of the day was the perfect touch. We cannot wait to return! Oh, I nearly forgot..the sweet tea in the lobby sealed the deal ❤️
Partner
6/10
Pleasant
08 May 2026
James
Great location, service good, free breakfast, and valet was great. Just one major dealbreaker, incredibly loud crashing and banging sounds from above that shakes the room and can wake you from sleep often starting in the early hours and going all day. Have seen this in other reviews but took the gamble and have to say it’s genuinely why I would never stay here again, not sure if it’s poor building quality or something else but wouldn’t recommend for this reason.
Partner
6/10
Pleasant
08 May 2026
Chris
Location location location. That’s what you’re paying for. Nice quiet hotel with adequate accommodations. The breakfast wasn’t up to standard. It’s just a few items -no eggs or meats. There are nicer hotels costing less , but they’re not located in the historic district with easy walk ability
Family
8/10
Excellent
05 May 2026
Julie
Great location and met all our needs.
Partner
10/10
Exceptional
04 May 2026
Kathleen
Almost afraid to write how wonderful this hotel is for fear the next time it will be booked up. Location is perfect for site seeing, restaurants and shopping. The room was beautiful, clean and the perfect size. We had a king bed , so comfortable. Plenty of towels and a new bathroom. The staff were so helpful and lovely. Dont miss the complementary sweet tea in the lobby.
4/10
Poor
02 May 2026
Matthew
Really unpleasant associate that checked us in, loud wedding party, mediocre room and not much to do at hotel other than a small bar, better places for sure in Charleston
8/10
Excellent
01 May 2026
Timothy
for the price of the hotel, it should be a full breakfast. Even Holiday Inn Express and Hampton Inns have a better breakfast.
Family
10/10
Exceptional
01 May 2026
Matthew
Wonderful hotel right in the heart of downtown.
Family
10/10
Exceptional
30 Apr 2026
Audrey
Great location, close to everything in the French Quarter.
Partner
10/10
Exceptional
30 Apr 2026
William
great location staff is great i’d recommend for business or pleasure
10/10
Exceptional
28 Apr 2026
Laurie
Everything from valet to check in get room and see a beautiful place, then end of evening bar was awesome. Already planning for next trip.
Thank you Laurie
Partner
10/10
Exceptional
27 Apr 2026
Kelie
Everything was wonderful, we will definitely be back! Especially loved the bicycles, we took full advantage of them - a great way to see lower Charleston!
Partner
8/10
Excellent
24 Apr 2026
Breanna
My husband and I stayed here our wedding weekend. The hotel itself was beautiful and in a great location. I’m an interior designer so I loved the design.
However, the only part that wasn’t particularly great was the staff. I expected that staff would be more friendly and willing to help but the overall vibe we got from the front desk staff was “meh.” It was a little disappointing especially since we tried to be kind to them (we even gave the front desk a few extra meals and leftover wedding cake from our wedding night) and told them we had just gotten married. No one was particularly rude but overall the staff fell short of our expectations. Unfortunately it feels like kindness and happiness aren’t valued as highly or seen as part of doing a good job in the service industry anymore.
Partner
8/10
Excellent
22 Apr 2026
Perdita
Yes
8/10
Excellent
18 Apr 2026
David
Excellent location. Old facility but updated particularly the bathroom. High end room was small. Continental breakfast small but ok. No signage to find check in/parking .
Staff generally good except the valet parking attendant who did not offer to load our luggage into the car. Fire alarm forced us out onto the street one evening - false alarm I guess. Crying baby across the hall clearly heard in our room . Rate between ok and good. Would look for a better place for the price.
Partner
10/10
Exceptional
18 Apr 2026
Leo J
The staff was professional, yet extremely friendly, and always looking to make sure we were comfortable and enjoying our stay
Partner
8/10
Excellent
17 Apr 2026
Harvey
Super location; excellent restaurants literally either just across the street or just up the street!
Old slave market (must visit) is very walkable!
Partner
4/10
Poor
15 Apr 2026
John-Paul
Beautiful prop
10/10
Exceptional
14 Apr 2026
Steve
Not much to choose from.
10/10
Exceptional
10 Apr 2026
Erin
This a very nice boutique hotel located in a convenient area in Charleston. The buffet breakfast was also very good. The lobby and bar area is small but quaint.
Self
6/10
Pleasant
04 Apr 2026
Brittany
The finishes in the room did not match the amount of money we paid to stay. The light did not work, there was a hole in the shower area where it looked like they didn’t cut the tile correctly for the fixture, the thermostat control was falling off the wall and the mini fridge was not cold. The staff were nice and the downstairs area was cute.
Partner
8/10
Excellent
03 Apr 2026
Tracy
Nice hotel, great location, stylish rooms.
Partner
10/10
Exceptional
30 Mar 2026
Diana
Excellent location. If you plan on just visiting Charleston, no car is needed.
Partner
8/10
Excellent
30 Mar 2026
Susan
Great continental breakfast. Good location close to restaurants. Our trip dampened, as elevator was not working. Had to walk up/ down 4 floors.
Partner
8/10
Excellent
27 Mar 2026
Lauren
Perfect location, well decorated. Room was clean and staff was very personable and accommodating. Needs upgrades—stains on hallway carpets, rust on showerhead, stain on headboard. Good stay but expensive based on the wear and tear.
Partner
10/10
Exceptional
26 Mar 2026
Vicki
The breakfast was fantastic, The Bar was well stocked with outstanding bartenders. Best Espresso Martini ever, don’t miss it
Partner
10/10
Exceptional
26 Mar 2026
Kathryn
I cannot recommend The Palmetto enough! From the moment we arrived to check out it was a five star experience. Friendly staff, excellent amenities, great breakfast. Perfect location.
Family
8/10
Excellent
25 Mar 2026
Russell
Not there for business. AC worked great. Engineer fixed heat problem right away. Moved us to a different room because shower head wasn’t working properly. Everything worked well in the nee room except the carpet was dirty and stained.
Family
10/10
Exceptional
24 Mar 2026
Leah
Beautiful hotel on a great location. We were greeted with welcome cocktails. Lots You can rent bikes, there's plenty of parking.
Partner
10/10
Exceptional
23 Mar 2026
Nathanyl
An amazing experience.
8/10
Excellent
20 Mar 2026
Joyce
Nice hotel. The staff is excellent. My only disappointment was that while the rooms are spacious, there is not an adequate table and chair to work from. The only via option was a sofa table with a very small and low stool.
Business
10/10
Exceptional
19 Mar 2026
Rebecca
N/A
Self
10/10
Exceptional
16 Mar 2026
Martha
Our deluxe king room was quite snug. We stayed on the 4th floor and the person above us was stomping so so much. The property is absolutely lovely and the location was ideal- easy walking to lots of wonderful food. I would definitely recommend this hotel- maybe just spring for the superior king.
10/10
Exceptional
13 Mar 2026
Christine
Loved the location! Staff was awesome! They did an excellent job with the decor. Highly recommend!
10/10
Exceptional
10 Mar 2026
Doug
Excellent location, attentive staff, clean, great parking (valet), loved our stay
Partner
8/10
Excellent
09 Mar 2026
Ryan
We loved our stay at the Palmetto!! It was in a great location and the vibe, breakfast, and room was amazing. Would totally go back.
Partner
10/10
Exceptional
06 Mar 2026
STEPHANIE AND
Charming hotel and love the sitting area in the front and bar.
Friends
6/10
Pleasant
02 Mar 2026
Bettina
Clarity on room configuration - I booked a premier room with “multiple beds” and it turned out to be one king bed with a pullout couch. I expected two queen beds. Also the breakfast could be improved. The value for money is not quite there.
10/10
Exceptional
02 Mar 2026
Lucy
Breakfast was always fresh and delicious. There are shops nearby. Had some issues with limited hot water during our showers
Friends
10/10
Exceptional
23 Feb 2026
Christy
Beautiful hotel, great location, delicious breakfast
Family
8/10
Excellent
22 Feb 2026
Steve
Nice room. Good location
Partner
4/10
Poor
22 Feb 2026
Michael
In original room, tv did not work, air conditioning did not work, shower knob came off during use, carpet was dirty and stained, switch for main ceiling light did not work. In second room, air conditioning did not work 2 nights during stay. Room temps reached 78 degrees. Opened windows that gave out over the street. Very noisy and unable to sleep.
10/10
Exceptional
20 Feb 2026
Laura M
Gorgeous lobby with water & sweet tea. Very spacious rooms & excellent shower. Friendly staff.
Self
10/10
Exceptional
15 Feb 2026
Krista
Great location and breakfast! We’d stay there again.
Leisure
10/10
Exceptional
15 Feb 2026
Aaron
The room was perfect, the service was above and beyond excellent!! Fully recommend this stay!!
10/10
Exceptional
09 Feb 2026
Kenneth
The staff were extremely friendly and helpful.
Leisure Family
6/10
Pleasant
02 Feb 2026
Anna
Staff was very courteous and professional. The room had several issues the hot water took over 20 minutes to come, the hvac did not work properly.
Business
10/10
Exceptional
30 Jan 2026
kathy
Hotel was beautifully decorated. Room amenities included bath robes and a generous room bar. Lobby has a bar which serves breakfast every morning

Great location. Highly recommend
8/10
Excellent
28 Jan 2026
LEANDRO
Very nice.
Leisure Family

Location & surroundings

The Palmetto Hotel
194 East Bay Street, Charleston, United States

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The Palmetto Hotel

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