Name: Embassy Suites Hilton Charleston Historic District
Address: 337 Meeting Street, Charleston, 29403, US

6/10

Pleasant

24 Jul 2026

Robert

The bathroom at #428 was a disaster. Sink was stopped, shower couldn't be turned off, wallpaper was coming off of the wall and the tub was cracked. A/C didn't dehumidify the interior air. Carpet hasn't been cleaned for awhile, our socks were filthy

10/10

Exceptional

23 Jul 2026

Andrea

Excellent service but outdated

2/10

Poor

23 Jul 2026

Hallison

Filty, rundown and dilapidated. I have never stayed at an embassy suites that was this horrible. Hilton normally has a stand but this was disgusting. The only reason I didnt leave was proximity to the venue and I spent most of my time out! Hate it

10/10

Exceptional

22 Jul 2026

Jennifer

Amazing location in Charleston with a most helpful and friendly staff!

10/10

Exceptional

20 Jul 2026

doyle

Every thing was great. Great location

Family

2/10

Poor

20 Jul 2026

Pavel

We arrived Room was not ready We was waiting over 3 hours them too finish cleaning room. We left they said we will call u. Never call We came after too check in. Room was ready. I was really Disappointed. No one call. How they promised too call. No car Parking. Valet parking Only. 50 dollar per night. Food not really good most food Burn. Shower don’t work. I ordered the 1 kind Ben. I got 2 queen size bad. Really disappointed. I told them they good not find me room. With kind Bed. Beware.

Partner

8/10

Excellent

19 Jul 2026

Julie

Rooms are spacious but dated. Great location and the amenities are all you need. Traveling with kids this place definitely worked out perfectly!

Family_with_children

10/10

Exceptional

19 Jul 2026

Halina

My stay was excellent. The room was spacious and the staff were helpful and very nice. Everyone went above and beyond expectations!

Self

10/10

Exceptional

18 Jul 2026

Jodi

We love this home. Staff is so accommodating and helpful. Spacious rooms. One con: Gym isn’t marked—signage would be helpful.

10/10

Exceptional

18 Jul 2026

Julia

Our suite was in the back near the adjacent hotel's many AC units - which we LIKED because it gave a layer of white noise that masks any other sounds which might interrupt sleep. The fridge was cold, bed comfortable, and sitting area was nice to have as well. Valet parking is uncovered but right next to the hotel - $50/night. Breakfast was nice also.

Partner

8/10

Excellent

18 Jul 2026

Christine

All the staff is fabulous.

Family_with_children

10/10

Exceptional

17 Jul 2026

Gregory

Nice

Partner

10/10

Exceptional

17 Jul 2026

Robert

The staff's professionalism and attentiveness were probably the most impactful factors during our stay.

Family

10/10

Exceptional

13 Jul 2026

Stacy Rae

Great breakfast! Located in a great area in Charleston. All staff were so kind and pleasant to interact with.

10/10

Exceptional

11 Jul 2026

Wayne E

Great Staff. Not great food.
Wonderful ambience!

Partner

8/10

Excellent

11 Jul 2026

Rui

Out dated hotel, needs updates.

Partner

10/10

Exceptional

11 Jul 2026

Jerry

The check in was fast and efficient. Tristan was very informative about the property and exceptionally helpful. All the staff was friendly and accommodating. The location was walkable to all the shops and restaurants. I was expressed with the total experience.

Self

10/10

Exceptional

10 Jul 2026

Ceara

Great location. Very clean and helpful staff

Family_with_children

6/10

Pleasant

10 Jul 2026

Brian

Pros: reasonably priced, decent location, rooms were clean, and breakfast was nice.

Cons: Valet parking was a complete scam, adding $50 a night to the cost of the room. It would have been more reasonable if they actually did a decent job, but they don’t. We were late to one of our tours because it took them 20 minutes to get our car. Valet was so backed up, cars were going into the street, and they couldn’t even pull our vehicle forward. Super frustrating, and won’t be coming back here on our next trip because of the parking situation/scam.

Family_with_children

8/10

Excellent

09 Jul 2026

Terri

The concierge was amazing. We are Hilton honors members and the staff went above and beyond. After we left we realized my daughter left her jewelry at the pool. They not only found it but shipped it back to us at home! 5 stars!!!

Family_with_children

10/10

Exceptional

07 Jul 2026

Christine

This hotel is absolutely beautiful. The rooms are spacious but dated. The air conditioner was excellent. Breakfast was great with lits of variety (must try the potatoes). Very close to restaurants and shopping, all within walking distance. Lots of historic sites close by. Free drinks and snacks in the lobby for the Managers reception every night was a wonderful bonus.

Pet

10/10

Exceptional

07 Jul 2026

Mary

We had an excellent stay! The staff was incredibly friendly, professional, and always willing to help with anything we needed. The hotel was spotless from the lobby to our room, and you could tell cleanliness is a top priority. The room was comfortable, well-maintained, and made our stay even more enjoyable. Great customer service, a clean environment, and an overall wonderful experience. We will definitely stay here again and highly recommend this hotel to anyone visiting the area!

Family_with_children

10/10

Exceptional

06 Jul 2026

Bob

Room was very clean. Staff and breakfast was fantastic

Family

6/10

Pleasant

05 Jul 2026

Susan

Room was old and worn. Furniture was coming apart and dirt in crevices of bathroom walls/floors/light switches. Expected more from this hotel chain.

Partner

10/10

Exceptional

02 Jul 2026

April

The staff here went above and beyond for me traveling alone on my birthday. It was such an amazing day I didn’t wanna leave.

Self

10/10

Exceptional

02 Jul 2026

Kathy

Enjoyed our stay. Older facility, but it's a wonderfully historic property so keep that in mind and read the info they give you at the check-in desk regarding it's long history in the city. Be aware that all parking is valet and the charge is $50/night. That was a bit of an unpleasant surprise, but the great free breakfast......full buffet and all sorts of fresh fruits and cereal....helped to sooth the pain. Excellent location in downtown Charleston. So many excellent restaurants and shops right out the front door. And a beautiful park next door as well.

Partner

6/10

Pleasant

02 Jul 2026

Joseph

The exterior of the Embassy Suites in Historic Charlston, SC looked magnificent and the staff was superb.
Once inside, we saw that the fountain was filthy with mold and suds and dirt.
Our bathroom tub had mold on the slip guard and on the tiles but, worst of all, there was very little hot water with which to shower.
The cold water in the bathroom sink was warm.
The floor/carpet on the magnificent spiral staircases was dirty and worn.

Partner

6/10

Pleasant

01 Jul 2026

Mujtaba

The property is a bit old and not well maintained. Staff are great with the breakfast was one of the best I have ever had.

Family_with_children

8/10

Excellent

30 Jun 2026

Christine

Nice stay but bathroom needs work. Grout with mold

Family

6/10

Pleasant

28 Jun 2026

Kirsten

Great hot breakfast buffet. Relaxing environment. Super outdated facility. Needs new carpet, exhaust fans in bathroom, and key card entry at all exits.

Friends

8/10

Excellent

27 Jun 2026

Cathy

Good

Partner

6/10

Pleasant

26 Jun 2026

Nieves

The room was clean and comfortable. The staff was a little friendly. The breakfast was very good, best breakfast included with hotel stay I have ever experience, usually you have to pay for breakfast. The parking was very easy. But $50 a day for valet, I find it a bit high.

Friends

10/10

Exceptional

24 Jun 2026

Johannah

Staff was wonderful, fun to be in an armory, great evening reception with free drinks and snacks and my daughter loved and fully utilized the pool. She will miss our pink hotel!

Family_with_children

2/10

Poor

23 Jun 2026

Alexander

This place needs a major renovation. Felt dirty, carpet with coming up, wall was falling off, toilet was leaking, room smelled musty. The only thing this place has going for it is location. I understand Historic vibes but this place needs help.

Family_with_children

10/10

Exceptional

23 Jun 2026

Tracie

Everything abouy out stay was great. From the room, staff, breakfast, parking. The proximity to everything was perfect for us. When staying here, do not hesitate to ask any of the staff for whatever you need or for recommendations. We will definitely be staying here when we come back.

Partner

6/10

Pleasant

23 Jun 2026

Mica

property needs updates; bathroom had peeling wallpaper, rust, terrible shower head, toilet seemed like it was frankensteined together with pieces from other broken toilets. smelled musty when we first got there, maybe room wasn't occupied recently? housekeeping was good, areas were clean, but the need for updates made it seem dark and \"dirty\". price was comparable to newer hotels in the area. location was good, one block from king street and shopping, 10 min walk to market.

10/10

Exceptional

21 Jun 2026

Kimberley

.

Partner

6/10

Pleasant

17 Jun 2026

Verified traveler

Cool hotel (old home to the Citadel) with nightly happy hour. Friendly staff.

Room contained outdated and uncomfortable furniture. Shower (4th floor) had very poor water pressure. Parking very expensive ($50 for valet and $23 daily for parking next door).

Family

10/10

Exceptional

17 Jun 2026

Joseph

Clean and the front desk staff were awesome

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Maureen

We only stayed one night however it was really great! The room has some wallpaper that’s getting old and starting to peel but the beds were so comfortable! The bathroom was a bit dated and the drain in the tub was slow and my shower was turning into a bath, but the water pressure was good. The breakfast was very nice and the attendants in the breakfast area were really wonderful! The best part of staying here was that they allowed us to bring our two pups! They are our children and we always bring their crates and they are well behaved and house broken. We do not allow them on the furniture. It was wonderful to have the ability to stay in a nice hotel with them. I Hope that I can come back soon and spend more time in beautiful Charleston!

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

maryanne

Location of the property is great and staff were super welcoming and helpful. Maid staff was very nice and thorough - rooms were clean. But overall hotel is very tired and worn with stained, torn and loose carpets in rooms and common areas, wood doors and fixtures are badly scuffed and chipped and bathroom showing its age, tv has no streaming and outlets need to be replaced - overall refresh is desperately needed. While staff is top notch from front desk to maid service to valet and bartender - condition of property is run down and not up to brand standards for Embassy Suites.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

heinz

Shower leak constantly, couch with worn out, paint needed touch up, palmetto bugs, staff unable to handle volume of people for happy hour.

Partner

10/10

Exceptional

13 Jun 2026

Gertrude

Excellent service at Embassy Suite best rooms nice staff great breakfast

Partner

10/10

Exceptional

13 Jun 2026

Robert

Location is ideal, staff are friendly, polite and southern hospitality rings true, here! Quality breakfasts were enjoyed and afternoon southern snack happy hour was a nice touch to greet travelers & exchange stories. Provide water to guests was very helpful given the heat! Clean, inviting & yes, we would definitely stay here again. Thank you y’all!

Partner

4/10

Poor

13 Jun 2026

Jennifer

I was in a room with no windows

8/10

Excellent

11 Jun 2026

Patricia

The staff were pleasant and helpful especially the valet and front desk. The hotel is old but clean. The location is close to the Visitor Center and a block up from King Street. Enjoyed our stay.

Family_with_children

10/10

Exceptional

11 Jun 2026

Colleen

I enjoyed a week at Embassy suites, it was a perfect home for the annual art festival, Spoleto. All staff members were excellent, including valet, evening reception hosts and bartenders, housekeeping, and breakfast room staff, but Tristan really stands out. He was always there to greet me with a big smile and ask how we were, and what more he could do to make our visit memorable. He was so gracious at check in, and offered us an early check in that happened to be available. His recommendations were spot on - he knows where to find the good seafood. He has a big bright presence that lights up the floor. Thank you Embassy and THANK YOU TRISTAN 🌟! We will definitely return.

Partner

10/10

Exceptional

08 Jun 2026

BILL

Fantastic location. Great walking distance to so many good restaurants on either side of king-- parking garages. Only a block away even though I parked in the street. It's actually the room was bigger than I anticipated. It was only me for the couch, the microwave, the sitting there was pretty cool to have-- I'm saving up to go back. I really enjoyed it. The staff was incredible

Self

8/10

Excellent

04 Jun 2026

Judy

Location is great, property needs or be updated.

Family_with_children

8/10

Excellent

03 Jun 2026

REBECCA

Best to set your expectations from the start. Just because the name HILTON is attached to this property, it does not mean that it meets HILTON standards. It is a very old property that once was a Citadel used for military dorms. There is nothing upscale about this property. Housekeeping does come daily to make beds and change out towels which was nice. The complimentary breakfast was very good. There is always a concierge on site who can help, but be warned, he will try to sign you up for Hilton rewards, etc. The location was great, and we could walk everywhere. There is limited street parking so if you rented a car, Valet is $50/day.

Partner

10/10

Exceptional

02 Jun 2026

Karen

The place was great but I won't use Hotels.com for future bookings. They gave me a hard time on another booking when they neglected to make the reservation and didn't want to refund my payment. Over an hour on the phone after a long drive!

Self

10/10

Exceptional

25 May 2026

Mary

Great location. Clean spacious room. Great brreakfast.

Family

10/10

Exceptional

23 May 2026

Judith Anne

The staff was what made this place. If you are looking for a newly refurbished, perfect hotel - this isn’t it but it was very clean. They have a wonderful breakfast every morning - you can order your own omelette- and a happy hour every evening - two free drink tickets each night. But the best part by far is the staff. Helpful, efficient, friendly. I cannot say enough about them. Just incredible people working their tails off - and with a smile. Loved our stay here. Oh and, it used to be the Citadel and they have kept that vibe alive.

Partner

8/10

Excellent

23 May 2026

Jill

My sleeper sofa needs a new mattress

Family

10/10

Exceptional

22 May 2026

Grace W

This hotel is part of history. Originally was a warehouse where tobacco was stored, then became Citadel & now a hotel. Very friendly staff especially Trey at the front desk. Spacious rooms. Drinks & light snacks are offered 5:30-7:30 everyday. Breakfast was good. I would definitely stay here again on my next visit to Charleston

Family

8/10

Excellent

22 May 2026

Anthony

Room was clean for the most part, but in need of some renovations. There was alot of dust on the walls below the a/c vents and there were parts of the wallpaper that looked stained.

Partner

8/10

Excellent

21 May 2026

Roxanne

Breakfast was good and staff were helpful. However, the furniture in the premium room was dated, which was disappointing.

Family

8/10

Excellent

20 May 2026

David

The breakfast bar was great. The staff were professional and pleasant. The hotel has some years on it but it is well maintained. I found it interesting the it was originally part of the Citadel Military Academy. I found the architecture quite interesting. The location is great in historical Charleston. It is within walking distance of many interesting and entertaining places. Check out King Street, the Charleston Museum, the South Carolina Aquarium, and visitors center.
A word of warning to folks who are challenged getting up from low seats: All the sofas, easy chairs. and the toilet in our room were all low. You sit IN them.

Friends_and_family Family

4/10

Poor

19 May 2026

Dan

The hotel was nice in its day, but has been let go. It’s obvious that the management doesn’t care because the staff sure doesn’t. Most things didnt work in the room. The air conditioning didn’t condition, the iron didn’t work and even the toilet lid wouldn’t stay up. The couch was uncomfortable as were the pillows. At least it was noisy, so sleeping was also a challenge. The staff put up signs saying the main area was “closed for event”. We were there for three days and there was never an event. The one thing it has going for it is the location- Charleston is beautiful and you are front and center to enjoy it.

Partner

10/10

Exceptional

17 May 2026

kelly

Needs to be updated

Family

10/10

Exceptional

17 May 2026

Lauren

The breakfast was great! We got 2 complimentary drink tickets for happy hour each night and the staff was very friendly. The rooms were dated but being in the historic district we expected that. And they were very clean. We had a great a stay!

Friends

4/10

Poor

15 May 2026

Elizabeth

Fresh breakfast. Staff friendly. Building very run down

6/10

Pleasant

12 May 2026

Stephanie

The exterior of the hotel and lobby is beautiful. We stayed in room 400 and it desperately needs a refurbishing. We opened the door to our room and had a conference room table and white board to our right. My room had a window and three doors (two double doors and one to a hallway). My sister's room did not have a window. The bathroom in my room was in need of tile repair. The couch and carpet in the main room was stained. Overall, disappointed for the price we paid.

Family

10/10

Exceptional

11 May 2026

Nicole

The staff was great at this hotel. I do think the hotel is a little dated and some of the room could use some renovations (bathroom). The sofa bed definitely needs to be replaced

Friends_and_family Family

4/10

Poor

10 May 2026

Rebecca

This hotel is clean but OLD! The fridge was not plugged in, the furniture beat up and NO water pressure in the shower. Also no SmartTV in the room and the trash truck woke us up at 4am with flashing lights through the broken blinds and parked literally beside our bedroom to empty a dumpster. Sounded like a bomb went off! Very close to shopping and downtown amenities but otherwise just very old, dated hotel.

Family

8/10

Excellent

07 May 2026

Bradley

Great location. Our key card would not work the first afternoon so we went to the complimentary happy hour and when we went back to our room the problem was fixed. The complimentary breakfast was great. Would definitely recommend this hotel.

Partner

4/10

Poor

06 May 2026

Kevin

Breakfast was great ever time. Did not drive but the valet service seemed very nice. Sadly we could hear just about everything from outside our room. Did see a cockroach inside, just one but yeah. Most of the staff were very nice though. Several doors leading outside but were undetermined if useable. Some were exit only. Not much of a gift shop too and very high prices.

Partner

6/10

Pleasant

05 May 2026

Jameson

Great location. Needs updating

Friends

6/10

Pleasant

04 May 2026

JACQUELYN

Rooms were ok, needs updating

Family

6/10

Pleasant

03 May 2026

Stella

The good.
The breakfast staff were great.
Front desk team was very helpful and had a very good suggestion for a BBQ place near the hotel. Great happy hour.The Valets were very fast and friendly.

The not so good.
Rooms are not cleaned daily. Came back to our room at the end of the day and garbage was not remove and we had wet towels. At least we should have had fresh towels.

Reserved a room with a park view. The window was at least 6 feet from the ground. You cannot look out the window without climbing up. The bedroom was all brick. Felt like a prison cell.

The two concierge were not very good. Made it seem like they had helpful info. The first one gave us generic info we already had about the area. Then asked us to buy vacation packages. You are told when you use the vacation package you will have to listen to a vacation club presentation at the property. Said we would think about it and could not make a money decision without looking at all the details. Then the hard press. This is the last day of the month and I cant give you this rate tomorrow. Said let us think about it. She said I leaving at 11:00 so you will have to decide now. Next morning a different concierge tried to do the same to my wife not realizing we were together. No is no. Makes you feel uncomfortable. You cant go to the concierge without fearing a sales pitch.

Partner

2/10

Poor

02 May 2026

John

The breakfast was just average. Staff was nice, hotel is very dated

Self

10/10

Exceptional

01 May 2026

Leroy J

Historical background
Breakfast and evening reception wonderful
Valet…great
Excursions…very convenient
Staff very professional

Partner

4/10

Poor

30 Apr 2026

Connie

The room is dated and in bad condition. Breakfast and happy hour were nice . Staff was pleasant but room was awful .

8/10

Excellent

29 Apr 2026

James

Valet Parking

10/10

Exceptional

29 Apr 2026

LINDA

Excellent location, walking distance to local places. Amenities at hotel were top notch. Recommend valet service, reasonably priced, staff outstanding especially Will & Mr. Williams, superb customer service.

Partner

4/10

Poor

28 Apr 2026

Kathy

Room was in terrible condition, do NOT stay here. No regular half and half at the coffee bar. Staff were not very helpful in the breakfast room. 👎

Friends

8/10

Excellent

27 Apr 2026

annette l

can't beat the price even if the rooms are dark and very out dated

Friends

10/10

Exceptional

27 Apr 2026

Ali

It was convenient walking distance to the college. Very welcoming employees and I received a text asking if we were in need of anything, even though I had put up a do not disturb sign, however, I did need extra towels and responded and they delivered accordingly. The building is old and charming. Can it use a facelift, especially the bathrooms, yes, but overall, it was a good stay and I’d stay there again. Excellent breakfast also and they held our baggage after checkout which was very convenient.

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Jill

Staff was excellent I did have an issue with my bath tub faucet not turning off and ended up having to change rooms the staff responded quickly to help get the issue resolved

Self

10/10

Exceptional

25 Apr 2026

marty

Breakfast was great! No restaurant on site or room service.

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

Paula

The hotel is in a great location, so we could walk everywhere, which was what we wanted, but I was pretty disappointed in the hotel as a whole. It's old, and not just old as in historic. This hotel is in dire need of a remodel top to bottom. The furniture looks like it came straight out of my great grandmothers home, stains and all. The carpet is old, worn, and stained in many places, and it just feels kind of junky instead of classically reflective of the period. The worst part was that our bedroom did not have a window. It was a cave. We didn't really settle in until late in the day, so I didn't think about this until day two, which I thought was too late to request a room change. Again, I understand the building is old, but I very much doubt Charleston building codes don't require a secondary egress for a bedroom/hotel suite. Needless to say, other than sleeping, I spent every moment at the hotel outside, by the pool, which was a comfortable place to be.

Friends_and_family Family

8/10

Excellent

25 Apr 2026

James

Breakfast was wonderful and the wait staff magnificant.

Family

6/10

Pleasant

24 Apr 2026

Marijane

The hotel is in need of some uplifts - the paint is chipped in the rooms, the carpet is shabby, there were some marks on the wall behind the toilet, etc.
The breakfast was great - the evening receptions was great, the staff we met were great but the property is a bit off.

Friends

6/10

Pleasant

23 Apr 2026

Kelly

Excellent breakfast, loved the free happy hour. The staff was very nice but pushy about signing on for Hilton vacations. The rooms could use an update, maybe move to floors without carpeting. Tv’s did not work.

Family

10/10

Exceptional

22 Apr 2026

Ellen

Breakfast was very good and staff very accommodating.
Happy each today was very enjoyable.
Easy access to Visitor Center, Public transportation, restaurants and shopping.

Friends

8/10

Excellent

19 Apr 2026

Brian

Great spot!

Family_with_children

10/10

Exceptional

14 Apr 2026

Andrea

Check-in was easy and front desk staff were friendly. The ability to have a made to order breakfast was a great perk that we took full advantage of. The lady helping with breakfast was bright and cheerful each morning. We enjoyed her company. We also enjoyed happy hour each day. A great way to relax after walking all day. Valet staff were super nice and prompt. We arrived early before check in. Our bags were kept safe and car was securely parked while we enjoyed Charleston. Beds and linens were comfy. Hotel is close to all the city has to offer. This was our second stay here and will stay again when visiting Charleston.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Anthony

Fresh Breakfast. Tristin at the desk was extremely efficient and pleasant.

Needs new carpet along walkway to rooms.

Partner

6/10

Pleasant

13 Apr 2026

William

Furniture in our room seemed to be from the 60’s. The A/C was ancient and we couldn’t dial in a comfortable temperature. The evening reception snacks were not quite as good as what I could get on an airplane. On the good side, the staff was very helpful and friendly and the breakfast was very good.

2/10

Poor

11 Apr 2026

Ellen

Menu fresh but paltry, staff at breakfast good. Cleaning staff ok. Reception area staff appallingly unhelpful except for Tristan

10/10

Exceptional

09 Apr 2026

Katie

Great breakfast, friendly staff and valet

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Carla

The breakfast buffer was amazing. The daily evening reception was a wonderful surprise. Very generous serving on both. Te parking was nice to have in/out service but occasionally had to wait for 10-15 minutes for the car. The price of valet was a bit more than I would expect as well. The shower was hard to get hot water. The dial was not regulated normally so the best was very warm.

Friends

6/10

Pleasant

07 Apr 2026

Lee

The woman who checked us in was very brusque and standoffish. She also lied about our room being quiet as it was right on the street across from a restaurant with a loud bar at night. Our room had old AC that just had a knob that said \"cool or heat\" (not digital) and when we turned it to cool, it made a high-pitched sound. Thus we had to deal with a hot room in order to avoid that unpleasant sound. Otherwise, the bed and pillows were comfortable and the rest of the staff were nice.

Partner

6/10

Pleasant

06 Apr 2026

Andrew

Needed renovation. Most everything was in poor condition.

10/10

Exceptional

05 Apr 2026

Jami

The property was very dated but great location and many cool offerings like bottled water an daily happy hour

Partner

6/10

Pleasant

05 Apr 2026

David

The property is definitely in need of some refurbishing. The staff is amazing and the amenities are as good as other hotels. The rooms are very old and and there is too much carpet everywhere. Not a bad spot but not great

10/10

Exceptional

05 Apr 2026

John

Great breakfast options including made to order omelettes.

Family_with_children

4/10

Poor

04 Apr 2026

Katrina

Breakfast was fresh, the omelet cook was rude, valet was friendly, front desk/hpusekeepung was disorganized, building was old and we encountered a large roach in the lobby

Family_with_children

8/10

Excellent

03 Apr 2026

James

You have to be kidding we stayed at the original Citadel. That being said the place really needs sprucing up. Peeling paint and stained carpets everywhere. Awesome location. Central to everything. Bed was one of the better ones we've slept on.

Partner

6/10

Pleasant

03 Apr 2026

Elizabeth

Staff was incredible - so nice & helpful.

The property was dated. Everything was ild & worn. Pets are allowed and it smelled like dog.

The staff was so nice that it bothered me less.

Family_with_children