Name: Emeline
Address: 181 Church Street, Charleston, 29401, US

10/10

Exceptional

26 Jul 2026

Patricia

Always a must stay on our way north or returning south

10/10

Exceptional

24 Jul 2026

Lucien

Fantastic location, great rooms

8/10

Excellent

23 Jul 2026

Eva

We could not see the ocean, parking was valet so we didn't need to worry about that.

10/10

Exceptional

22 Jul 2026

Tyler

This location was right in the middle of the historic district and an easy walk to nice restaurants and things to do!

10/10

Exceptional

21 Jul 2026

Rebecca

Great location in Charleston!

Friends

8/10

Excellent

21 Jul 2026

Edward

The location was PERFECT for us to walk anywhere during our stay. The TV kept rebooting and took us 30 minutes at a time to get it working properly.

Partner

10/10

Exceptional

20 Jul 2026

Carmen

Loved the design and character of the property. Staff was very helpful and friendly. Loved the room. Close to many places to see and restaurants.

Family

10/10

Exceptional

20 Jul 2026

Alfonso

Wonderful in the middle of everything Perfect location

Family

10/10

Exceptional

20 Jul 2026

Jeremy

k

Family_with_children

10/10

Exceptional

19 Jul 2026

William

Wonderful stay, beautiful property, would stay again!

Loved the layout of our room(228)

Partner

10/10

Exceptional

19 Jul 2026

Sabrina

The location to King Street, the carriage rides, battery park, rainbow row and pineapple fountain and the city marker was perfect. I would stay here again. Very walkable to anywhere from this hotel.

Family

6/10

Pleasant

19 Jul 2026

Dorney

!

10/10

Exceptional

19 Jul 2026

gary

Great location and excellent service at the restaurant and the bar.

Partner

10/10

Exceptional

18 Jul 2026

Sherietta

Amazing stay with amenities such as fresh fruit, robes, water and access to nearby attractions

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Iesha

We had an amazing stay.

Family

10/10

Exceptional

16 Jul 2026

Christina

The room was clean and comfortable, area was perfect and was within walking distance to shopping/restaurants/scenery.

Family_with_children

10/10

Exceptional

16 Jul 2026

Tony

Great location

Family

10/10

Exceptional

15 Jul 2026

Robert

This is a great hotel perfectly located right in the middle of everything. Loved it.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Kim

Nice hotel. Clean rooms. Great location

Friends

10/10

Exceptional

15 Jul 2026

Tara

Gorgeous hotel! Food in restaurant is delicious. So friendly and accommodating.
Would stay again.

Friends

10/10

Exceptional

14 Jul 2026

Sherry

We stayed at Hotel Emeline to celebrate our anniversary, and it exceeded every expectation. The hotel is beautiful, impeccably clean, and perfectly located for exploring Charleston on foot. Our room was elegant, the bathroom was gorgeous (even down to the Kohler fixtures), and the bed was one of the most comfortable we’ve ever slept in—we looked forward to coming back to it every evening after exploring the city.

What truly sets this hotel apart, though, is the people. Every employee we encountered embodied genuine Southern hospitality. From the thoughtful check-in experience to the friendly housekeeping staff and bartenders who made us feel like regulars, the service was consistently exceptional. The hotel even provides thoughtful touches like complimentary reusable glass water bottles for guests to take while exploring the city and drink vouchers for their sister property.
The moment that made us lifelong fans happened after checkout. I accidentally left my jacket in the lobby and didn’t realize it until we were already at the airport. We called expecting to pay to have it shipped home, but instead, a staff member personally drove my jacket to the airport—nearly a 30-minute drive—so I could have it before our flight. She even refused to accept a tip. That level of kindness and care is something you simply don’t see anymore.
Hotel Emeline made our anniversary feel truly special, and we’ll absolutely stay here again the next time we’re in Charleston.

Partner

8/10

Excellent

14 Jul 2026

Sean

Overall the property is in pretty good shape. Some deferred maintenance such as stained carpet in the hallways and dirty grout in the showers. Time for a refresh. A busy hotel in a good location. Helpful and responsive staff. No real amenities.

Family_with_children

4/10

Poor

14 Jul 2026

Charles

We stayed 4 nights 5 days. Everything with the hotel was good, the issue was we were in room 101 and the AC wasn’t working, I asked the front desk the first day and they told me it was triggered by movement so once we got in it would cool, well it never did and I kept asking them, they would send an engineer and they would come and tell me that this has been an issue and when it’s the summer months the AC units are not large enough to cool the upstairs room which is the only bed!!!! Three different engineers came out and they all said that this is an issue, my prob was that they were booked and couldn’t move us to another room and we couldn’t find another room at another hotel on such short notice, bc of the 4th of July. The desk person was nice “Nathan” and told me that they would do something with the bill but that was never addressed by them. Because there are so many hotels my review is 1 star. Too many hotels much nicer for the same rate to have not taken care of this ongoing issue!!!!

Family

10/10

Exceptional

14 Jul 2026

Sandra

Beautiful resort right in the heart of Charleston. Walkable to everything! Love the coffee, water and fruit stations every floor. And amazing robes!

Family_with_children

4/10

Poor

14 Jul 2026

Micah

The location is great, but…AC did not work in room 1. Wouldn’t go below 75 deg F at 11:30p. Front desk didn’t answer calls x 2 at night. Had to switch everything late. Then valet left one of our bags in their closet upon checkout and we had to drive 20 minutes back to get it. Front desk didn’t answer calls again x 2. Wouldn’t stay again. Management reached out via email to try to offer to make good next visit, but a place only gets one shot with me.

Partner

6/10

Pleasant

13 Jul 2026

Kimberley

I loved everything about this hotel. It was a stay for my birthday. It was conveniently located a beautiful hotel, but upon checkout, the staff member I spoke with overcharged me for several things. I was also charged for things I did not have on my ticket and the addition to $100 smoking fee, which I don’t smoke. I work in oncology and I would never smoked a day in my life. They finally took the charge off, but they refused to take the other charge off so I said that I would dispute the charge, and she was very condescending, took the charge off, but made a note on the account and my bill saying I “refused” to pay it. It was not right and embarrassing.I would not stay at this hotel again simply because of the staff during our leave. The interaction and behavior was rather appalling, unapologetic, and it was my birthday weekend, which made it even worse. Otherwise, the hotel is beautiful.

Partner

10/10

Exceptional

13 Jul 2026

James

The perfect stay, perfect location, & perfect amenities. We will 1000% be back. Loved every bit of it

10/10

Exceptional

13 Jul 2026

Jessica

My husband and I enjoyed our stay at this hotel. Everything was clean and the staff was very friendly.

Partner

10/10

Exceptional

13 Jul 2026

Jo Lyn

Excellent, walkable location! Enjoyed this hotel a lot.

Family

8/10

Excellent

12 Jul 2026

Edgar Antonio

Nice hotel. Needs a pool. Great staff.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Ashish

Staff and property excellent - lunch and breakfast menu could offer a little more options otherwise excellent

Partner

8/10

Excellent

11 Jul 2026

Eve

The location of this hotel is excellent and one of its biggest strengths. It is very centrally located, making it easy to walk to restaurants, shops, and attractions without needing a car. However parking is very expensive.
The hotel itself is beautiful, and the rooms are thoughtfully designed with a modern, stylish aesthetic. The café, restaurant, and common areas are equally stunning and create a welcoming atmosphere throughout the property. I especially appreciated the water, coffee, and ice stations on each floor, which were always clean, well-stocked, and a very thoughtful touch for guests.
That said, there were a couple of drawbacks to our stay. None of the room windows open, which made the space feel a bit stuffy, and unfortunately our room had a noticeable moldy smell that never fully went away during our visit.
Overall, this is a beautiful hotel in a fantastic location with great amenities and attention to detail. Addressing the air quality and odor issues would make the experience even better.

Family_with_children

10/10

Exceptional

10 Jul 2026

Georgina

Great Location. Great hotel

10/10

Exceptional

09 Jul 2026

DAVID

Beautiful historic hotel! Staff was great! Walking distance to all Charleston has to offer. Spacious clean rooms.

Partner

10/10

Exceptional

09 Jul 2026

Sandi

Loved the hotel. Was a bit surprised our Expedia reservation didn’t include parking, but was not a big deal. Love the water and Nespresso! Our room was on the first floor and was quite dark (needs more lighting), but the room was lovely and everything was great.

Friends

10/10

Exceptional

09 Jul 2026

Kassie

Great hotel! Historic charm with modern amenities, very clean, friendly and helpful staff, great location. Love the coffee/water/fruit bar on each floor! Would definitely stay here again.

10/10

Exceptional

07 Jul 2026

Omer Cagri

clean room friendly staff

Friends

10/10

Exceptional

07 Jul 2026

Sarosh

We had a two bedroom suite. Rooms were splendid. The amenities were superb. The coffee shop was great. The shop was amazing. The staff were superb. Valets could have been a bit more helpful. The hotel was in a great location. Walkable to everything. The market and restaurants nearby were absolutely awesome. Highly recommend The Establishment.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Andrea

The hotel staff members were nice but the cleanliness of the room and the appearance wasn’t as good. There seemed to be a patch of paint freshly done on the wall, it looked like a just rushed job and made the room look old and unkept.

Family

10/10

Exceptional

07 Jul 2026

KIMBERLY

Beautiful property. The coffee abs water station on each floor was very useful. We had a two bedroom suite which was perfect for our family of four. Will definitely stay again.

Family_with_children

10/10

Exceptional

07 Jul 2026

Dave

Great place to stay in the center of historic Charleston. Walkable to everything, the Emeline is like a classy oasis with a modern Southern feel to everything. Excellent everything with a lot of great little touches everywhere, from the in room turntable to the water dispensers on each floor. Highly recommend!

Partner

8/10

Excellent

06 Jul 2026

Jeffrey

House keeping was merely adequate.Second day no clean cups, did not replace used coffee, sweet n lows or creamer. No clean glasses in room. Valet parking was way too expensive. Restaurant and service were very good. Front desk personnel helpful.

Partner

4/10

Poor

05 Jul 2026

Dan

Dissapointing stay. Room was rundown with dirty counters, bathroom floor, stains on sheets and at night there was literally one staff member on duty at the front desk who could not help correct what we needed. Would not reccommend.

10/10

Exceptional

05 Jul 2026

Matthew

We enjoyed our few nights there. The staff were friendly and accommodating. Our housekeeping was done well after returning from our days out and about. There is a lot of popular spots within a 2-15 min walk of the hotel. Finding a parking spot downtown can be a challenge(we were there the week of July 4th) so that was very convenient if you don’t mind walking. They do have valet parking but we opted to save a few bucks and pay for a pay to park lot that is directly across the street from the main entrance. We would certainly stay there again and recommend it to others.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

CHRISTOPHER

.

10/10

Exceptional

05 Jul 2026

Susan Leann

Staff at registration was exceptional! Breakfast delicious and waitress so efficient and friendly. Perfect location for all things downtown Charleston.

Family_with_children

10/10

Exceptional

04 Jul 2026

Niki

Incredible room
Exceptional service
Amazingly clean
Perfect location

8/10

Excellent

04 Jul 2026

Andrea

It was okay.

Family_with_children

8/10

Excellent

04 Jul 2026

Keri

The WiFi is terrible in the room and there was a dog barking nonstop in a room by us. When the owner was home the dog was fine. But the dog barked until 10:30pm.

10/10

Exceptional

03 Jul 2026

Alexis

What a wonderful experience we had at the Emeline! The hotel staff (Sheri at the concierge and Ashley at the front desk especially) were so friendly, kind, and helpful! We left there having new friendships! - The food at Frannie & The Fox was 10/10, as were the drinks! - the hotel is clean and the room we got was very spacious! Two king beds in their own rooms within the room. And the beds were one of the most comfortable beds we’ve ever slept on! - the hotel is central to everything and the city market is literally right outside. We’ve already said that there is no need for us to search for another hotel when we go back to Charleston. The Emeline is the way to go!

Family_with_children

10/10

Exceptional

03 Jul 2026

Shelly

We were greeted with a cocktail and a room upgrade. The room was very clean and comfortable. We loved the nespresso, room service breakfast in bed, and record player.

Partner

6/10

Pleasant

02 Jul 2026

CONSTANTIN

When we opened the sofa bed, we found crumpled, used sheets left behind from previous guests. There was also trash and other items underneath and inside the bed. The sofa had what appeared to be red stains, possibly from wine or another liquid.

Both nightstands in the bedroom were sticky from spilled liquids. After wiping them down, the towels came away with black grime and dust, giving the impression that those surfaces had not been thoroughly cleaned in quite some time.

The room itself was relatively quiet from outside traffic and pedestrians, but we frequently heard odd noises that sounded like metal objects dropping or bouncing on the floor throughout our stay.

We stayed for three nights and really wanted to enjoy the property because of its excellent location, with easy access to markets, restaurants, and the main streets. Unfortunately, based on the cleanliness issues, we would not choose to stay here again.

On a positive note, we did enjoy both the coffee shop and the restaurant.

Family

10/10

Exceptional

02 Jul 2026

Sean

Excellent location. Would book again. Suites are nice, plenty big, large bathroom, but bedroom is very small.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Lauren

Great location

6/10

Pleasant

29 Jun 2026

Ernest

The hotel looks nice but the front desk staff were not that friendly. We found a used band-aid in our bed, indicating the sheets may not actually have been changed prior to our arrival. The long hallways were a bit dank and the carpets musty. The overall feel of the hotel is nice though and the gym is very good for a hotel gym. The coffee shop downstairs is really good! And the location is perfect for exploring Charleston. I really wanted to love this hotel but for the price I wish the staff had been more welcoming and the hotel more cleanly.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Kendra

Hotel in excellent location for tourists. Very busy spot. The hotel's bathroom design was not well planned. The thought of the open shower is delightful however, the showers are not pitched properly for the water to drain, and the bathroom floor quickly become flooded with the shower water. To make make the matter worse the flooring in the bathroom and shower is marble and is very slick when wet (I almost fell several times.) The bath products smell awful!!! The lighting in bathroom is awful and was difficult to apply makeup. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Goldye

The room was clean and well equipped with amenities that afforded a comfortable stay.

Partner

10/10

Exceptional

28 Jun 2026

Jeff

Although I knew this would be a nice hotel, my expectations were exceeded, initially because the front desktop upgraded me to a suite at no additional cost. The room was spacious and clean. The bathroom configuration was slightly odd, but the overall set up was wonderful. The maintenance itself was very responsive to a couple of minor issues with lightbulbs. The hotel was centrally located to all of our activities in Charleston.

Family

10/10

Exceptional

28 Jun 2026

John

Great all the way around

10/10

Exceptional

28 Jun 2026

Megan

We enjoyed our stay here! Aesthetically pleasing hotel in a great location. Beds and pillows were incredibly comfortable. Loved the touch of a coffee/filtered station on each floor. Will definitely consider staying here in the future.

Partner

4/10

Poor

28 Jun 2026

Jean

No where to park at ck in. Instead of helping me , who was obviously struggling with my walking disability, with luggage, the bus boys yelled at me I couldn't park across the street! I had great difficulty carrying in my luggage and having to carry it all, as well as use a pass card, every time u need the elevator, is quite annoying. Poor ck in service, no parking available, rude bus boys. I won't come back!

Business Friends

10/10

Exceptional

27 Jun 2026

ami

Beautiful!! Staff was incredible and location was perfect

10/10

Exceptional

27 Jun 2026

Lori

Wonderful hotel in great location.

Partner

10/10

Exceptional

26 Jun 2026

Christopher

Excellent hotel

10/10

Exceptional

26 Jun 2026

Justin

Great hotel in the heart of downtown Charleston walking distance to plenty of attractions and shopping.

Partner

10/10

Exceptional

26 Jun 2026

Michael

Super clean and really neat Charleston charm! Highly recommend! Room was very spacious, amenities and location were great.

Partner

10/10

Exceptional

23 Jun 2026

Michael

Definitely use the Valet because parking is a nightmare in downtown Charleston. Make sure when you book your stay to call the restaurant to make reservations as they get filled up quite quickly. Minutes away from the open air market. Beds are very comfortable.

Family_with_children

2/10

Poor

23 Jun 2026

Bryan

Hotel cared more about the people on their patio than people who are staying with them. I could quite literally hear everything that was happening as there were 15+ diners 10 inches from our hotel room window. Blasting music until midnight. People above us seem to enjoy dragging their chair back-and-forth till about 1 AM. TV did not work. No record player in the room. Charleston has a fun city, but do not stay here.

Partner

10/10

Exceptional

22 Jun 2026

Yvette

Very nice property close to everything either a walk away or quick uber ride. Staff were very helpful with tour arrangement and dinner recommendations. Was only here for a long weekend but would definitely recommend. I am very picky with hotel accommodations and this spot did not disappoint. Also a plus to have a coffee shop and restaurant downstairs.

Partner

10/10

Exceptional

21 Jun 2026

Steven

Have stayed at the Emeline numerous times. Love the hotel, its location and the staff are wonderful. Nicole at the front desk is always helpful, friendly and a perfect example of what a front desk staff should be! Will be returning soon!

Partner

6/10

Pleasant

19 Jun 2026

DEBORAH

Had a water leak in our room floor near table was wet smelled a bit musty. Wanted a late night snacker and nothing realistic and no sweet tea!

Partner

10/10

Exceptional

19 Jun 2026

Whitney

Beautiful room and very convenient location

Partner

4/10

Poor

18 Jun 2026

Linda

Room very small. No drawers or closet.

Partner

10/10

Exceptional

17 Jun 2026

Richard

na

10/10

Exceptional

17 Jun 2026

Shannon

Cool place to hang! Love the gathering places. Bed and pillows super comfy. Centrally located.

Partner

10/10

Exceptional

17 Jun 2026

Krzysztof

We like the location, size of the room

Partner

10/10

Exceptional

15 Jun 2026

Anil

Excellent location. Right next to the city market. Valet service was A plus. The presence of ice, espresso coffee and fruit station on each floor is an excellent touch and most appreciated.

Partner

8/10

Excellent

15 Jun 2026

Brittany

Gooe location. Small rooms and a bit dark and dirty in some spots.

10/10

Exceptional

14 Jun 2026

AMANDA

Beautiful hotel, great restraunt and coffee shop. Close to everything.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Brian

.

Family_with_children

10/10

Exceptional

14 Jun 2026

Neil

Great charm, very comfortable hotel with a perfect location

8/10

Excellent

12 Jun 2026

Reginald

Ok hotel for $400+ a night.

Partner

6/10

Pleasant

09 Jun 2026

Rene

Never had the room serviced, had to call house keeping to receive fresh towels.
Also had a lamp missing its chandelier.

Pet

10/10

Exceptional

09 Jun 2026

Deeann

Love this place

Partner

2/10

Poor

07 Jun 2026

Julie

Upon checkout I left my sunglasses on the counter. I went back within a few minutes. Staff refused to look at security camera. Unhelpful, unprofessional I have never had any personal items taken at a hotel. I would not recommend this hotel. The front desk did not answer their phone all weekend. I could not get any one on the phone.

2/10

Poor

07 Jun 2026

ELIZABETH

We couldn’t check in until after 7 pm. For $600/night, that is unacceptable. The line for the check-in process was 20 people long. The experience was awful.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Shayan

Perfect location, thoughtful styling and decor, and a very lively bar / restaurant

Partner

8/10

Excellent

03 Jun 2026

John

Location is right in the historic area of Charleston. The market is nearby and great shopping on King Street is within easy walking distance.

Partner

10/10

Exceptional

03 Jun 2026

Elisa

I loved this hotel so much. It was classy and offered so much.

Self

8/10

Excellent

01 Jun 2026

Kathryn Long

This is an older hotel, however it is very well maintained and the rooms and baths are modern. It has a charming atmosphere and a beautiful court yard area with lots of seating. Each floor had a station with a coffee maker, ice, fresh fruit and bottled water for your convenience. The hotel is also centrally located. I would recommend the Emeline!

Partner

10/10

Exceptional

01 Jun 2026

CAROLINA

Excellent front desk staff , they were able to accommodate early check in as well as wellness amenity

10/10

Exceptional

01 Jun 2026

Justin

Room was clean and the staff was super helpful.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Dr Malcolm

in our room , every detail is top of the range and the restaurants and common areas are super. the front desk staff, especially Tania the head of staff, were extremely helpful in dealing with a particular matter we needed resolved . way beyond the normal assistance xx

Partner

10/10

Exceptional

27 May 2026

Zachary

Great hotel, great location, great staff, great bar/restaurant. Close to many things within walking distance.

Partner

10/10

Exceptional

27 May 2026

Mary

Emeline is styled so beautifully with thoughtful amenities and a great location.

10/10

Exceptional

26 May 2026

Jan

So many options for places to stay in Charleston & very glad we chose The Emeline! Great boutique hotel - upscale, safe, clean, quiet, well maintained, nice amenities. Centrally located - easy walk to City Market, the waterfront & the shopping district. Will definitely stay here again.

Family

10/10

Exceptional

26 May 2026

Carl

Perfect location, cool rooms with character

Family

8/10

Excellent

25 May 2026

Steven

Have stayed here very many times. Awesome location. Very nice to stay on the floors with the free coffee, tea, water refills, fruit. Nicole at front desk very friendly. Had trouble connecting with their Netflix but resolved by a technician right away. First time we’ve ever had “excellent”housekeeping service at this hotel. So that was either just who we happened to have or someone at the hotel has actually read and listened and cured prior housekeeping issues.

Partner

10/10

Exceptional

24 May 2026

Robert

The location is about as good as it gets. The valet service is very considerate and convenient.

Partner

10/10

Exceptional

19 May 2026

Theodore

Great experience