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Hyatt House Charleston/Historic District
Charleston - SC · United States
560 King StreetView location
8.6/10Excellent1,004 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt House Charleston/Historic District
The Hyatt House Charleston/Historic District offers 304 guest rooms with complimentary Wi-Fi throughout. This accessible hotel provides a 24-hour reception and conference facilities for events, though some services may incur a fee. Cribs are not available, but all rooms are wheelchair accessible.
On-site parking is also provided for guests arriving by car.
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A stay at Hyatt House Charleston/Historic District places you in the heart of Charleston, within a 15-minute walk of College of Charleston and Medical University of South Carolina. This hotel is 1.4 mi (2.2 km) from Charleston City Market and 1.3 mi (2.1 km) from South Carolina Aquarium.
Stay in one of 304 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Charleston? This hotel has 8503 square feet (790 square meters) of space consisting of conference space and meeting rooms.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
LEED
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
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Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
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Minimal age
21
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Optional fees
- Valet parking fee: USD 49 per day (in/out privileges)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Upper King Design District
0.1 km / 0.1 mi
American Theater
0.5 km / 0.3 mi
Music Farm
0.5 km / 0.3 mi
Charleston Visitor Center
0.6 km / 0.4 mi
Charleston Music Hall
0.7 km / 0.4 mi
College of Charleston
0.8 km / 0.5 mi
Aiken-Rhett House Museum
0.8 km / 0.5 mi
Charleston Museum
0.9 km / 0.5 mi
Marion Square
1 km / 0.6 mi
Medical University of South Carolina
1.2 km / 0.8 mi
TD Arena
1.3 km / 0.8 mi
Charleston Gaillard Center
1.6 km / 1 mi
Liberty Square
1.8 km / 1.1 mi
The Citadel
1.8 km / 1.1 mi
Port of Charleston
1.9 km / 1.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 304
- Number of floors (main building): 9
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parkingExtra charge
- Laundry service
- Multilingual staff
Show 24 more facilities & services
- 24-hour securityExtra charge
- FireplaceExtra charge
- Hotel safeExtra charge
- Lift access
- ShopExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Café
- BarExtra charge
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- TV lounge
- Game roomExtra charge
- Breakfast
- Breakfast buffet
- Snacks
- Non-smoking establishmentExtra charge
- Table tennisExtra charge
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO Accessible WITH KITCHENETTESTUDIO • Accessible WITH KITCHENETTESTU.H6-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Charleston/Historic District
STUDIO Accessible WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Charleston/Historic District
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Charleston/Historic District
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Charleston/Historic District
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Charleston/Historic District
SUITE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Charleston/Historic District
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt House Charleston/Historic District
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt House Charleston/Historic District
100
reviews shown
Vaibhavi Sunil
The rooms were very clean and nice. There is also free breakfast which was very good
Mark
Buffet breakfast was excellent, with a rotating menu which was great for a multi-night stay. Front desk staff were very friendly and helpful. Location was good, as it was convenient getting on and off the Interstate. Hyatt House is a short walk to the Charleston Visitor Center where the free city bus lines converge.
Takisha
The staff was unbelievably hospitable, which is very hard to find today. They made our stay very personable. Valet parking was easy and prompt when needed. The rooms were clean with lots of space. Big beautiful spacious shower and neatly maintained kitchenette. I loved everything and everyone at this place. oh and the breakfast was delish!
Jeffrey
We enjoyed our stay! We will be back!
Barry
Usually our go to hotel in Charleston but after they decided to split the property for a new boutique hotel it’s gone down hill. Roof top bar was off limits. We waited over 30 minutes to get into our room for maintenance issues. The front door was awkwardly open but push, not automatically opened.
Valet brought the vehicle around to the boutique entrance, not the hotels entrance.
We’ll be looking around for others in the area
Valet brought the vehicle around to the boutique entrance, not the hotels entrance.
We’ll be looking around for others in the area
Brent
The staff was super friendly and helpful. The property was updated and beautiful. Couldn’t ask for much more in a hotel stay
Sherry
Our room had dirty carpet when we arrived with bits of paper trash, Doritos crumbs, and twist ties on the floor. The air conditioner leaked some kind of fluid onto my suitcase so that when I went to pack up, I did not realize that there was a liquid on the outside and inside of my suitcase. It had a fairly strong odor.
Janice
The breakfast was great, the location was wonderful, and the staff was very helpful.
Colleen
Our stay was perfect! The hotel is beautiful, staff great, clean rooms, and breakfast was delicious! It was such a convenient location for everything; great shopping opportunities. All in all, I will definitely book here again!!
Mitchell
Fantastic location right in the heart of old Charleston.
Rebecca
Extremely kind staff. The rooms were spacious and clean. The mattress was firm for a bad back but still soft enough for others. It was perfect. There was an area to refill our water bottles and if I remember correctly, a weight room.
The parking was nearby and not too overly expensive.
Perfect location to be able to walk to shops and restaurants.
We will be staying there again.
The parking was nearby and not too overly expensive.
Perfect location to be able to walk to shops and restaurants.
We will be staying there again.
Jason
Staff was really nice. They even allowed us to check in early. Room was nice although I wish they had a full size fridge not a mini one. Everything else was good.
pia
Loved the location, spacious room, breakfast and friendliness of the staff - from ballet to front desk. Will come back again and recommend to friends and family.
Lisa
Very clean and spacious rooms! Highly recommend
Jean
Very nice area
Rebecca
Great hotel on King Street! Staff were all amazing!
Roselma
room was very clean and comfortable. breakfast and location were excellent,
Teresa
Room was great, Staff great
Arthur
Good breakfast and coffee all day. Central locations
DONNA
Perfect location. Great rooms. Very comfortable
Mary Kay
Did not eat breakfast there. Hotel is in a great location with many shops, restaurants and bars within walking distance. We did a longer walk and walked to the beautiful waterfront.
brenda
Firstly, I loved the staff. The front desk staff and the kind efficient breakfast staff really made this a property I will surely return to. And I truly enjoyed the breakfast[too much so!)
It is conveniently located next to the Music Hall and many restaurants.
It is conveniently located next to the Music Hall and many restaurants.
Theodore
The personnel at the front desk, and really everywhere were fantastic. Very helpful and friendly. Rooms were smaller that i expected but everywhere else was clean and updated.
Samuel
Yes breakfast was great. we have small kids so not having to scramble for breakfast in the morning was very helpful
Ivelysse
Very friendly staff
Caryn
Good morning breakfast. Hotel was undergoing construction. Wish I knew that before booking. I would have stayed somewhere else.
Richard
Happy with the breakfast, rooms were just what we wanted, clean, quiet, comfortable. Would of liked the pool to have been open a bit earlier,
Heather-Nicole
The hotel looks better than the pictures. The staff is really accommodating. The free hot breakfast was pretty good. The indoor pool is warm. The rooms are spacious, well stocked, and clean. Great for families with little kids and pets.
Amy
We were surprised to find a full kitchen- full size fridge, dishwasher, garbage disposal, stove and microwave/ convection oven. Wonderful to go to grocery store and be able to cook in room without having to go out to eat for each meal. The staff were very, very friendly and helpful with any request we had. Extra blankets/ pillows/ shower chair/ towels. Downstairs was a great experience- convenient store with snacks- dinners- ice cream- drinks- wine and beer available. Breakfast buffet was one of the best I’ve been to. Good variety to choose from. We got valet parking, which was a great perk and worth the small price. Roof top bar and restaurant was amazing with beautiful views and the selection of different beers and drinks was fantastic- food was outstanding. A few suggestions- needs ice available on every floor- potholders for kitchen/ dishes and glasses on lower shelf’s-an actual list printed out with instructions on how to turn heat/ ac on, how to call for room service/ maintenance. Only complaint is the swimming pool- it was open from 6:30 am -10 pm. We were looking forward to swimming and relaxing in the heated pool. We waited until we thought there wouldn’t be a lot of people in the pool. A big family, mostly kids under the age of 12, running, horse playing, loud screaming, got splashed too many times. We know you can’t control who uses the pool but they took over the whole area. Would’ve been nice to have a separate area for adult only hot tubs.
Joseph
Very nice, large and clean room. Very pet friendly. Nice location for restaurants and taking DASH for touring the town.
Brooke
Really nice and clean. Would stay longer if had more time!
Penelope
Staff are lovely and hotel is very centrally located.
Keleigh
The space was very nice and the rooms were very well maintained. Turn down service was kind of all over the place.. not a constant time, not sure if it's short staffing or why that is. Some days it was 1pmish and others were 6pm. Breakfast was good every morning except when they put the turkey bacon out. It was over cooked and I over heard a few people say they could eat breakfast cause it made them nauseous. But all the other food was amazing. Rooftop bar was an amazing experience, so many restaurants within walking distance and shopping stores everywhere.
Carla
We stayed four nights over New Year’s Eve with our family and had a great experience. The staff was friendly and welcoming, and the location in the Historic District is super convenient for walking to restaurants and attractions. The kids enjoyed the pool, though the water was a bit cold. Rooms were clean and comfortable.
Wayne
Great
Heidi
To begin with the location is wonderful. Near shops, restaurants all within walking distance. The staff at the hotel were all very warm and friendly. The room was average but you do get what you pay for. I would stay there again.
Tinalea
Clean room, great staff, excellent location, loved the valet option and breakfast.
DEANGELO
Was a nice stay.
Aaron
Perfect location with everything you could want at a walking distance!
Jake
Nice
Ziyue
The studio is big and clean.
Michael
Staff is outstanding. Good breakfast and easy to park and uber out of
Valerie
Nice room, great central location but it was cold while we were there and we could have used a warm blanket on the bed.
Fernanda
Clean room, close to restaurant and bars, friendly valet parking service.
MARIO
Not a good value for the price.
Deborah Ann
Everything! The hotel was going through construction but i could barely tell. The staff adjusted to changes and made me as a guest adapt to the many changes. I stayed there for 10 days and I loved it all! The indoor pool was my main draw since my grand daughters visited often. The breakfast was always hot & plentiful and clean. The staff kept it clean and filled! I must say, staff was a little chintzy with the paper goods. I had a cold and wanted a second box if tissues- nope. So I had to buy one at CVS. Also- I didnt have the room cleaned often, so I did save you $$$$. The parking was horrible-horrible!!! I know there is not much you can do about it, however I needed to say that! I spent a crazy amt of money on parking. By the way, although I only used Valet once, those guys were great! So friendly and helpful to me and other guests as I observed. I also know they were in great shape with all the running they did to place & retrieve cars!!! That was amazing to watch! Thank you Hyatt House, from the maintenance guys, the breakfast staff , front desk staff, and everyone, thank you!
Deborah Kay
Deborah Kay
Liza
The room was spacious, clean, and very comfortable. We had a wonderful stay. The front desk fulfilled all our requests for additional towels, pillows, and housekeeping. The only problem was the breakfast buffet. All the food tasted frozen and artificial omelettes. We were very disappointed with the food choices. But if you’re looking for a reasonably priced hotel with an excellent location, then this is perfect.
bozena
Clean, fresh and comfortable room. Great location!
Alison
Great spacious rooms that are family friendly. Entire hotel was very clean and a wide variety of hot and cold items for breakfast
Stacy
Clean room, excellent customer service.
Edward
Check-in & check-out were quick and easy, room was clean & quiet, and location was an easy walk to restaurants and historic sites.
Barbara
Friendly staff, especially Caleb, the valet. Beautiful room, albeit with noisy HVAC. Lackluster breakfast with eggs so hardboiled you could play tennis with them. But the pool is fabulous as are other amenities and staff.
charles
Yes breakfast was fresh , room clean only thing i don't like is how much you have to pay fir parking
Mary Kelley
Yes
janice
The room was as expected, very nice, newly furnished and spacious. I had to call down for a hair dryer and linens for the pull out sofa but they came quickly. Valet parking is on point! Dont hesitate to use that, its worth the extra. This visit would have been perfect except for an exceptionally rude man on the front desk. Sheez, hospitality is not for everyone.
David
The staff was very friendly and very accommodating. The room was lovely and the included breakfast was very good
David E
Great location, self park or valet, decent lobby bar, rooftop bar.
Tinalea
The room was spotless, plenty of staff that were wonderful. Great amenities, fantastic breakfasts, very convenient valet service. Also, great location. 5/5 Highly recommend. This will be our go-to hotel when visiting Charleston.
Lisa
Yes
Stacey
The location is perfect and the staff was amazing!
Helen
Really enjoyed my stay, very good room in excellent condition, walking distance to beautiful Charleston historic areas.
Al
It was a nice room. Air conditioning didn’t work.
Samuel
great place. I bet tuxlee away which is nice still only a mile from center City
Richard
Great room, awesome shower, and comfortable bed.
Frances
Lovely hotel, convenient to most things. Free breakfast was great, fresh fruit, very (not watered down) juices. Tables cleaned by staff.
Front desk and staff were excellent. Highly recommend
Front desk and staff were excellent. Highly recommend
MJ
Nice hotel was good stay
Jeanne
Great city and hotel was the best. Clean and staff was wonderful. Friendly and accommodating .. 5 stars and I’ll go again.. roof top bar is under rated!!!!!!!
Farid
Excellent
Jessica
The room was spotless and the staff was kind.
Jennifer
Room and hotel was fine. Front desk person unfriendly and not helpful.
Kevin
Overall, a very good hotel experience.
Grace
Yes
Heidi
Room was awesome. Loved the set up. Bed was comfortable, shower was huge. The breakfast was delish with a good selection. Loved that they had multiple fruit options.
brenley
Great stay!
Deborah
First time to visit Charleston. Hotel was in a good location. Renovations were undergoing to the restaurant but breakfast area was easy to maneuver around. We were surprised that we had to pay for parking but realized in that area parking is crazy bad.
James
Construction
Ellen
We love this hotel and have stayed here many times. We chose a studio King room this time and loved it! As always, the included breakfast is very good and 1 of the reasons that we continually stay here.
John
Great
Kelli
Comfortable but no free parking
They upgraded us to a suite which was nice but we were only there for one night. I did like the noon check out time but i did not like paying $47 to park in the parking garage or $49 for valet. The room was already over $400. The thermostat may have been broken but we told the front desk at check out. It was nice to be within walking distance!!
Verified traveler
Very nice Hotel, a little crowded in the breakfast area with the remodel currently going on, but overall very nice.
Kenneth
Great stay
Room was great and handicapped accessible for me. Jamar took care of our car, our bags and everything in between.
Great stay!
Great stay!
Barry
Always our go to when visiting Charleston
Peter
Great breakfast & Location
Richard
I thought this place was amazing! I love that King St is extremely walkable luxury shopping, many famous sights to see, great restaurants and places to have drinks! On top of all that (pun intended) the rooftop beer tasting is something to see and try! The pool area was warm but the water was freezing. The room was spacious, the shower was huge with great pressure and very hot water. We checked out the same day new renovations began. I would be excited to return and see how it changes.
Jeannie
We enjoyed the roof top bar and grill. The staff was great and the food delicious. Did not have to go out to eat as we were set to go on a buggy ride and did not wish to be late.
Drew
The general manager was extremely nice and very approachable. I'd stay there again in a minute. Thanks,
Robin
This hotel was so dated also staff was rude. Things were broken and dirty
Rachel
Staff and food at the rooftop bar, Pour, were amazing!
Kyle
The staff and facilities were great. The room was clean and comfortable. The only 2 negatives i really had were that you had to pay to park and the indoor pool was really cold, but not unbearable. The kids really enjoyed it.
Adriana
Excellent
Elton
Lobby was nice but for $350 the room needed remodeled and $50 for parking.
Ameer
Staff was bad, our check in was more than 2 hours after check in time. They didn’t give us a late checkout. Only good thing was location and room size.
Chasity
Short Family Trip
Came to Charleston for my son to do a College Tour and stayed here for 3 nights. Hotel room was nice and clean. Breakfast was Okay, ( could have had more variety for what you pay). The Turkey sausage was like rubber and the turkey bacon was over cooked that it just crumbled into pieces. They do have a waffle station to make your own ( so if you like waffles, you’re good). The Hotel itself doesn’t have Parking, but has either Valet parking $49/day or the Public Parking Garage which is next door and charges you each time you come and go. Overall, the location is great for being on King Street with Restaurants and shopping within walking distance.
Craig
Quick Getaway
Wife and 2 children had a wonderful time. Staff was awesome. Restaurants nearby was delicious.
Paul
My family and I had such a poor experience at the Hyatt hotel in Charleston. It started when we tried to check in. They had poor customer service on the phone. Initially, the lady had hung up on us. The second time we called back, they gave us attitude and told us to call back around 1300. The third time we called back, she was extremely short, stating that the reason we couldn’t see that we were already checked in was because we used Expedia. I asked about obtaining an itemized receipt, she advised me to simply take a screenshot of the charges that were sent to my phone. I was questioning why I was being overcharged, and there was confusion because there was a pre-charge early in May. A lot of the charge issues could’ve been handled had I gotten an itemized receipt copy, but she would not provide me with one. When I left, I realized I did not get room cards. She said that she did give them to me, but I must’ve lost them. I never found them throughout the trip, because she did not give them to me. At the end of the trip was another terrible experience with Geoffrey. We were trying to check out around 4 a.m. in order to make our travel home. And we did not get a check-out email. Upon approaching him, he was immediately disgruntled. We said that we were here to check out, and he told us that he was busy doing audits. I then had to ask him how long the audits would take. He responded, I don’t know, maybe about 20 minutes. This is unacceptable, especially with flights.
Amber
I thought it was very average. Breakfast was awful. The tv in room is ancient. There was a little mold on bedroom wall. Housekeeping was good. Hotel was convenient to shops and restaurants.
Karolyn
The Hyatt was a nice hotel, convenient to King Street. The breakfast is great, with many options to choose from. The parking isn’t ideal there, but it was an overall good experience.
Mary
Very comfortable, clean stay. Nice to have a full kitchen. Staff was friendly and several always interacted with us often, very helpful too. Bus stop for the free trolley was across the street. One thing we did not enjoy was the turkey bacon/sausage offered at breakfast. The brand was not good. That is the only complaint we have.
LaChelle
We enjoyed the rooftop bar.
Tianne
Valet parking area was conjested.
Location & surroundings
Hyatt House Charleston/Historic District
560 King Street, Charleston, United States
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Hyatt House Charleston/Historic District
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