Name: Courtyard Charleston Waterfront
Address: 35 Lockwood Drive, Charleston, 29401, US

10/10

Exceptional

18 Jul 2026

Thomas

Everything was clean and well maintained.

Partner

10/10

Exceptional

15 Jul 2026

Stephanie

Everything was amazing. Definitely going to stay again. Hopefully soon.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Laura

Waking up to the sound of a hacksaw is not ideal. They are clearly in the midst of renovations and that would’ve been nice to know beforehand. Elevators need service, usually only one was working and it sounded terrible. Great shuttle service to downtown and great cafe/bar food and drink options.

8/10

Excellent

05 Jul 2026

Michael

Clean and beautiful pool. Great location.

10/10

Exceptional

05 Jul 2026

Rhonda

Wonderful stay. Comfortable bed. Nice pool and sitting area. Great view. Bar/food options on premises.

Partner

10/10

Exceptional

30 Jun 2026

Chaz

Beautiful hotel and right on the water.

Family_with_children

10/10

Exceptional

30 Jun 2026

Chaz

The hotel was beautiful and right on the water.

Family_with_children

8/10

Excellent

29 Jun 2026

Jennifer

The water pressure was very weak.

Family

8/10

Excellent

26 Jun 2026

Melinda

Hotel overall was great. Checkin was smooth. Hotel and room were very clean. Staff was friendly. Sadly, the outdoor pool was closed during the day due to repairs. Very disappointed. It did open at 5:00.
Complimentary coffee was good. Breakfast to order was also good. We would come back.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Jane

Lovely property. Shuttle service to MUSC and historic district is very convenient. All staff were pleasant and helpful.

Partner

6/10

Pleasant

20 Jun 2026

Lateria

I booked this hotel because of the pool and the lounge area. I imagined a nice vacation in the area. Upon checking in I learned that the pool was under maintenance. I never saw anyone working on the pool. Guests were haphazardly told after the third day to go to the hotel next door to use their pool. The hotel next door pool was smaller and had a different feel to it. I had my mother with me who has mobility challenges and we had to walk across and go through the lobby to use the pool. We did that one day. The other days I elected to just enjoy the lounge area.
The rooms are big and comfortable and the balcony is nice. I think guests should have been compensated in some way for the pool being down, or given advance notice to switch hotels. I was disappointed in marriot and the approach.

Family

6/10

Pleasant

12 Jun 2026

Jeff

The property was under construction while we stayed here. I felt taken advantage of because of this. Any other place we could have stayed didn’t have the noise or displacement we felt. I still paid full price for a property that wasn’t a complete product that I paid for. Construction ALL day, maybe a couple hours of no construction while we stayed. That should have been reflected in what was charged. We would have stayed somewhere else for the same price. I hope corporate reads this as I am a fan, I just think I was duped for quality of stay vs a property under construction.

Friends

8/10

Excellent

28 May 2026

Scott W.

Great experience!

8/10

Excellent

27 May 2026

Jakrit

Good

Partner

10/10

Exceptional

23 May 2026

Don

Nice place to stay with a beautiful view

Partner

10/10

Exceptional

30 Apr 2026

Joyce

Breakfast menu was fresh, room was clean with lovely view of the harbor, and enjoyed the patio outside with the fountain and rocking chairs.

Partner

8/10

Excellent

23 Apr 2026

Patricia

Clean room. Even with road pretty close by, noise was minimum. Nice helpful staff. Updates were being done during our stay but were not disruptive. Outside areas could have been bit cleaner, planters were in process of being updated. Pool area and deck area were enjoyable.
Wish there’d been more variety on breakfast menu- or try and offer continental breakfast.
As it was a bistro- not a restaurant- evening food was ok. Enjoyed hamburger and club sandwich.

Was disappointed in ‘partial view’ room.
Tree right in front (roads seen easily). and side view was basically part of next balcony and a tiny bit of marina.

Partner

10/10

Exceptional

21 Apr 2026

Kellie

Clean room

Self

10/10

Exceptional

14 Apr 2026

Beverly

Great location to downtown and the view of the water was very pleasant!

Partner

10/10

Exceptional

06 Apr 2026

julieann

Perfect!

6/10

Pleasant

05 Apr 2026

Michele

The cons: It appeared the building's maintenance had been deferred for a very long time. Upon arrival, you'll notice the paint is missing from the walkway, the weeds are growing up and leaves from the winter were still building up in all corners. Once inside, there's just not enough staff to keep things flowing - the restaurant was continuously full of tables with crumbs, the carpet needed vacuuming and the cigarette butts in the parking garage and around the elevators was just gross. The pool was not working and was cordoned off with yellow tape making it look like a crime scene. The pool furniture looked like it had withstood a long winter and was not in a condition for seating. While allowed to enter the hot tub, the bubbles didn't work. The two chairs on our hotel balcony were covered with green mildew from the winter. The walkway featured in the photo out into the bay was closed.

The pros: The shuttle was the best part of the hotel. The drivers were excellent and kept things moving. The actual hotel room was pretty clean, except for the balcony coverd with winter debris.

All in all, not a place I'd stay again. Instead, I'd go across the street to the Hilton.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Heather

Had a great time here. The shuttle bus was a great option, helpful staff and the Bistro was so convenient for a family. Hanging out on the deck made for beautiful mornings.

6/10

Pleasant

03 Apr 2026

Sarah

For the price of this hotel, I was expecting it to be top-notch. From our “water front view” we got mostly a view of construction trash. In the parking garage, there was a whole section cordoned off that just held hotel extras (chairs, etc) but it was completely unorganized and looked like a dump site for hotel staff. Cement was chipped and dirty…all in all a disappointing stay for the price I paid.

Friends_and_family Family

2/10

Poor

31 Mar 2026

Kimberly

I booked this hotel based on the pool. When we got there, it was drained. There was no notice stating it was not in service at time of stay. Other area hotels had their pools open at the time of stay so I had no reason to think otherwise. This hotel is also under construction and there was also no notice stating that as well. There are dehumidifiers lining the hallway and the new wallpaper is falling off the hallway walls. We also accidentally left an outfit hanging in the closet and it couldn’t be found even though they have a lost and found just for this situation.

2/10

Poor

25 Mar 2026

safia

I recently stayed at a Courtyard Marriott property and, unfortunately, the experience did not meet expected standards. While the brand typically delivers reliable accommodations, this location fell short in a key area: cleanliness and air quality.
Upon entering the room, there was a noticeable musty, mildew-like odor that appeared to be coming through the air vents and persisted throughout the stay. This created an uncomfortable environment and suggested potential underlying issues with the HVAC system or moisture control. For a hotel operating under the Marriott name, this was disappointing and not in line with the level of quality one would anticipate.
Overall, I would rate this stay as closer to a 2-star experience due to the condition of the room. I hope management addresses these concerns promptly, as the issue significantly impacts guest comfort and perception.

Partner

8/10

Excellent

22 Mar 2026

Demetria

Housekeeping staff had an issues with “feather free room”. Bed had to be changed after checking in due to fowl feather pillows (I have a pretty severe allergy). Staff again brought feathers with new linens, but the front desk staff was extremely responsive and took care of the situation immediately. Front desk was excellent…every shift.
Our final day: power outage!! (Several blocks lost power, including the nearby hospital). Guests were being entitled and arguing, but mgmt and front desk staff handled it with grace.
We will return and look forward to the pool being open when we come back!

Partner

10/10

Exceptional

19 Jan 2026

Robert

The room was very clean and quiet! The desk clerk who checked us in was awesome!

Partner

6/10

Pleasant

18 Jan 2026

David

The staff member checking in was EXCELLENT. The room was noisy throughout the night and we heard numerous doors slam that woke us up. It was also a bit cold in the room. Room was clean. We didn’t sleep very well.

Business_and_leisure Partner

6/10

Pleasant

17 Jan 2026

gary

Heating unit noisy, restaurant was closed because low occupancy, remodeling in hotel was noisy in mornings and night.

6/10

Pleasant

11 Jan 2026

Ralph

1 of the queen beds seemed to have a bit of a support issue on the left side in room 328. Bed might have even been a bit sloped down on that side. Ordered a full egg breakfast with eggs over easy. Eggs were raw on top and yolk was cooked on bottom. Told the server they were not right and he said \"that's how over easy are supposed to be\". Actually, over easy done right means no ra white on tip and yolks big and juicy. We only stayed one night so really can't say much more. Nice view if you get a waterfront room. Bar closes at 10p but the girl at the bar says they stop server at 9:45p. That's pretty early and they serve until 10a. There's nothing stopping you from sitting in that area as that's what it's there for. I can't say we would not stay again, just not have breakfast there or use their bar as it has zero ambiance.

Business_and_leisure Partner

10/10

Exceptional

05 Jan 2026

Scott

Clean Room.

Leisure Family

10/10

Exceptional

30 Dec 2025

Catalina

Very welcoming stuff Diana was so nice and helpful

Leisure Family_with_children

10/10

Exceptional

19 Dec 2025

Sherry

Staff were all wonderful!

Leisure Partner

10/10

Exceptional

28 Nov 2025

Edward

The staff were incredibly helpful and very attentive

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Karen

everything was great

Leisure Partner

10/10

Exceptional

11 Nov 2025

Kelly

Bedroom was clean and had beautiful sunset over the Ashley River. Rocking chairs on balcony were wonderful. Shuttle drivers were great and easy to work with. Definitely recommend and will stay there again.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Tom

The chef that cooked breakfast is outstanding. amazing food, very kind, excellent service. The women who worked at the cafe/bar were also outstanding.

Business Partner

8/10

Excellent

29 Oct 2025

Jeffrey

The room was clean and the location was convenient. The hotel had a shuttle to the historic district and the drivers were very friendly and helpful.

Leisure Partner

8/10

Excellent

22 Sep 2025

Eleanor M

Breakfast was wonderful! Amanda made it incredibly accommodating for us each of the 4 mornings we dined there!! I’m a picky eater, and Amanda was more than happy to listen to and honor the modifications to my order…service with an infectious beautiful smile!!! All the breakfast staff were wonderful!! Thank you!!!

Leisure

4/10

Poor

14 Sep 2025

Heather

The room was clean but TV didn’t work, there was NO shower pressure and it would cut in and out turning cold and hot randomly. I called ahead of time to confirm they had a hot tub and was told they did. This is WHY we booked here in the first place. When we arrived it was broken and gave no indication of it being fixed. We told them about the issues in our room and it was never addressed.

Leisure Family

10/10

Exceptional

06 Sep 2025

Karen

We were thoroughly pleased with the hotel. The atmosphere, staff greetings, the grounds, and food options were top tier. Everyone was eager to assist and were very patient while showing awesome professionalism. We will definitely be going back!

Leisure Family

10/10

Exceptional

02 Sep 2025

Amy

I can't say enough about the staff! In the evening the girl in training and manager were kind and helpful with check-in and suggesting a place to find sushi. We actually ended up eating at the Bistro because there was a gluten free dairy free option. Which brings me to the morning staff and chef - wow- so accomadating! The chef made certain our food was cooked in oil not butter and understood foods that had gluten and served us a substitute without asking (so thoughtful and impressive). He even came to the table to check on us with smile and cheerful laugh. What a great way to start our day!

Leisure Family

8/10

Excellent

01 Sep 2025

Kelly

This property is great. The outdoor area is such a value added . They also offer a shuttlebus every half hour roughly 7am - 10pm. My two concerns are of a walk from downtown Charleston if you like to walk or run. And, I had a rental bike and really struggled to find somewhere to put it. They don’t have any bike racks. But a bike here is fabulous to get you everywhere you need to go. I rented an ebike from a place in Mount Pleasant.l and was able to get over to Sullivan Island and the Isles of Pine, over the walkable bridge et al

Business_and_leisure Self

10/10

Exceptional

19 Aug 2025

Samantha

Nice property. Relaxing patio and pool.

Leisure Family

10/10

Exceptional

18 Aug 2025

Jonathan

Very clean, comfy beds!

Friends_and_family Friends

10/10

Exceptional

16 Aug 2025

Brooke

Staff was so friendly and we felt so relaxed and welcomed our whole stay.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Kelly

Staff made great recommendations for places to eat and see.

Leisure Family

10/10

Exceptional

10 Aug 2025

Julie

We were pleasantly surprised when we arrived. We loved our spacious room which had a large balcony that provided views of the water, boats and marsh. The outside patio area had lots of seating with gorgeous views of the water and marina to enjoy during the day or at night. The food was good in the restaurant and the staff was helpful. The hotel shuttle was very convenient!

10/10

Exceptional

10 Aug 2025

Rian

Got the job done comfortably

It was great. Exactly what I needed for a business trip. It's in an odd location but it's close to the freeway and not far from a grocery store. Wasn't able to check- in early but the front staff assisted in helping me out and getting me a place to change before my meeting started.

4/10

Poor

09 Aug 2025

Lisa

Would have been a wonderful stay except for the fire alarm-defective alarm-go off at midnight! Then we went down the stairs to the parking area and the door was locked! We went back up to the lobby and went out the lobby door there-thank goodness there wasn’t a fire in the lobby! It was the second time the alarm went off and then it happened again a couple days later!!

Leisure Family_with_children

8/10

Excellent

06 Aug 2025

Kristen

Delicious and Comfy!

Food options were excellent (small market for snacks and counter-order restaurant for bigger things). My omelet was delivered to me by the chef and was absolutely delicious.

The beds were very comfortable. Normally I awake in the morning on a hotel bed with an aching back. Not this time. A great night's sleep was had by all!

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Serena

Long weekend away

Great location, 20/25 min walk to downtown or use the free shuttle from the hotel which is a great service and runs every 30 mins. We used it a lot. Lovely hotel, very nicely laid out. Lovely courtyard and pool area, lots of space. Rooms very comfortable. Very clean. Has everything you need. The only reason I gave it 4 stars is because the front deal people weren’t friendly or welcoming. They weren’t rude and they were efficient BUT not a greeting nor a smile at any point from checking in to whenever I approached the desk.
They wouldn’t stop me from staying again though . Great hotel and will return when in the area.
We were going to a concert at credit one stadium - 20 min easy drive

Partner

10/10

Exceptional

31 Jul 2025

JANET

We came by boat for the weekend and really enjoyed the pool and bistro
Food was good and staff there we excellent!

Our room was very very hot and the air conditioning was not sufficient for a suite

Got a fan from front desk but it was still warm in the room at night and even with curtains closed unbearable in daytime for naps or getting dressed etc

Staff made up for it cause they were all wonderful!

8/10

Excellent

29 Jul 2025

Christian

Good for the money, small issues

Leisure Partner

8/10

Excellent

29 Jul 2025

Ann

The location of this property is perfect. They could use some work on their cleanliness.

Leisure Family

4/10

Poor

29 Jul 2025

Andrew

Room wasn’t ready by 6pm

10/10

Exceptional

28 Jul 2025

Barney

The location was great for what we went down there for.

Leisure Family

2/10

Poor

28 Jul 2025

Erika

After driving for hours, had to wait almost two hours for check in. At 5:45 finally got our room and had to rush to our event that started at 7:30. Only to return to the room where the a/c was set to 68 but if felt like 78. I’ve stayed here several times in the past and really enjoyed it. But its definitely changed.

Business_and_leisure Family

2/10

Poor

27 Jul 2025

Jacob

Mold on the 4th floor ceiling that was visible, room smelled like mold, had dried blood on sheets and AC Brooke several times and needed to be repaired.

When told about the mold I was told “well mold is technically everywhere”

Would not recommend, very dissatisfied with my stay, not worth it unless you want to pay full price for moldy rooms and and broken AC

Leisure Family

10/10

Exceptional

23 Jul 2025

Dennis

Staff was great as always. Stay there all the time

Business

10/10

Exceptional

21 Jul 2025

Melissa

The night skyline is beautiful

Leisure Partner

8/10

Excellent

15 Jul 2025

Lisa

Easy to locate with quick access to popular routes and destinations. Room was clean with adequate space.

Leisure Family

10/10

Exceptional

14 Jul 2025

Grace

Shuttle service to downtown

10/10

Exceptional

13 Jul 2025

Stacey

Love the area. On the water with a view of the marina. Rooms are very spacious with a huge tv.

Leisure Partner

8/10

Excellent

12 Jul 2025

Joy

Nice Hotel

We were there for appointment at MUSC so really not a pleasure trip. The room was nice and clean. Did not like that they also charged for parking and there were only paper and plastic cups in the room. The staff was very nice. Thought it was pricey, but everything in Charleston is.

Business

10/10

Exceptional

11 Jul 2025

Johnny A

Location and scenery was perfect. Great amenities!!! Very clean and beautiful property.

Leisure Partner

2/10

Poor

09 Jul 2025

Madison

I booked this location just to find out upon arrival to the front desk that there were no available rooms. Instead of being helpful, the front desk attendant was very curt and dismissive. At other Marriott locations, staff have always been very attentive and pleasant to deal with even when things aren't going right. Kelsea was the front desk attendant that really gave a bad attitude to the location. Being front desk is your first impression of the hotel. I'm local and work at MUSC, sending many vendors to this hotel to stay in the past and will be considering other locations for the future based on this experience. Jeremy was the manager at the time of this issue and did not come out either to assist or explain the situation. From both individuals, I was extremely disappointed in the lack of empathy, helpfulness, or general welcoming attitude and will thus be sending business elsewhere. In the future, I would suggest if this happens, to have management come and explain the situation in a polite manner, or at the bare minimum have the front desk attendant be more pleasant and empathetic to deal with.

Leisure Self

10/10

Exceptional

03 Jul 2025

Jennifer

Everything was great! The hotel itself is gorgeous! Next time I come to Charleston I will come back to stay at this hotel.

Business

8/10

Excellent

02 Jul 2025

Angela

Clean and accommodating

Leisure Family

10/10

Exceptional

29 Jun 2025

Angel

The staff were courteous and kind. The free shuttle to downtown Charleston was amazing! The hotel room was comfortable, updated and the cleaning staff were great. We added breakfast to our stay each day and the food was very tasty and large portions. We highly recommend this hotel as part of your Charleston experience.

Leisure Family

10/10

Exceptional

22 Jun 2025

Annette

Very nice, very clean, awesome atmosphere and vibe

10/10

Exceptional

16 Jun 2025

Victoria

Fantastic view, friendly staff and super reasonable!!

Friends_and_family Friends

10/10

Exceptional

16 Jun 2025

Colton

I enjoyed my stay at Courtyard Charleston Waterfront. The staff were friendly, the room was comfortable, and the view of the harbor from their outdoor sitting area was very nice. I would return.

Leisure Self

10/10

Exceptional

16 Jun 2025

Trent

Nice place

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Wendy

The room was large and very clean. It had a nice bar area to spread out our belongings (food/toiletries/etc). The balcony was large with rocking chairs and a nice view. The pool and surrounding area were very clean and had great views of the marina and surrounding areas. They also provided a free shuttle servto the water front park area although you can also walk into the downtown area from sidewalks that run the entire way. Good place to stay for the price and proximity to downtown Charleston

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Koreen

location for what we where there to visit in Charleston was good. Courtyard snack bar behind the front desk should be upgraded. Bistro menu, food , service should be upgraded stay at current prices. Ridiculous to pay $32.00 for a full caesar salad and $6.00 for a prewrapped chocolate chip cookie. Just ridiculous. Parking should be $5-$7.00 per day based on how busy hotel is and having to park covered or uncovered parking.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Denise

I love this hotel. I stay here frequently and the staff are all personable, professional and articulate. The rooms are always clean and comfortable. It's in a great location and easy to navigate to surrounding tourist spots. I highly recommend.

Leisure

10/10

Exceptional

27 May 2025

Terry

Very pretty property on the Ashley River with the marina close by. Be sure to choose a river view room!
Staff courteous and knowledgeable.

Leisure Partner

6/10

Pleasant

25 May 2025

steven

They were spraying the parking lot and made things a little more difficult,and the fact that we had to pay 12$ a night to park my vehicle,especially with the prices that we had to pay per night, we won’t use Marriott again!

Leisure Family

4/10

Poor

12 May 2025

Robert

Tv broke, ac too cold and then too hot

Leisure Family

6/10

Pleasant

09 May 2025

Carolynn

This place needs alot of repairs and updates for the price that you pay. It did not impress me at all. The hotub seemed to be out of order for months for one thing.

Leisure Friends

10/10

Exceptional

28 Apr 2025

Anthony

Excellent hotel and staff.

8/10

Excellent

27 Apr 2025

Peter

Easy location for MUSC

Business Family

10/10

Exceptional

21 Apr 2025

Lorene

The property, including the room, was absolutely fantastic! The staff were nothing but helpful and kind. Marriah and the other shuttle drivers were incredible. Did I mention they have a FREE shuttle to downtown and back every half hour?! One of the best hotels I have ever been to! Highly recommend!

6/10

Pleasant

27 Mar 2025

Jay B.

There was music playing all night. It kept us awake. We have stayed there several times but this is the first time that we have heard the music all night.

10/10

Exceptional

23 Mar 2025

David

Quick and easy check in, good parking, available shuttle, good food on site

Business Friends

10/10

Exceptional

18 Mar 2025

Jennifer

Extremely clean, quiet & phenomenal service.

Leisure Family

10/10

Exceptional

26 Feb 2025

Emilie

It was a beautiful property. Staff was very nice. Well maintained

Leisure Friends

6/10

Pleasant

21 Feb 2025

Stephen

Not what I expect from a Marriot. Steps up to reception from ground level were flooded 2 days after rain, they could easily been quickly mopped dry. Lifts were slow and my room 202 was directly over a large bank of air con fans and sounded like a helicopter was permanently running outside.

Business Self

10/10

Exceptional

18 Feb 2025

Paul

Great Property

10/10

Exceptional

10 Feb 2025

edward

Staff

10/10

Exceptional

10 Feb 2025

Crystal

Perfectly situated for our needs!

Leisure Family_with_children

10/10

Exceptional

10 Feb 2025

Crystal

Such a great lobby and courtyard area. We loved all hanging there together. There were 14 of us and we all had a great stay!
The left elevator was broken for 2 days, which was inconvenient, but not awful. They got it fixed and it was great!

Leisure Family_with_children

10/10

Exceptional

10 Feb 2025

Grachelle

Easy check in and the room was super clean. All of the staff was welcoming and friendly, and the food offered in the restaurant was very good.

Business_and_leisure Family

10/10

Exceptional

09 Feb 2025

Reagan

No complaints

10/10

Exceptional

09 Feb 2025

Ken

Great

Leisure Family

4/10

Poor

08 Feb 2025

Donald

The smoke detector battery died a started chirping at 3:30 am. Of course we could not go back to sleep; even after maintenance arrived 15 mins later and changed it.

The bar area’s a/c was either broken or thermostat was on heat- it was 80F outside and 85+ inside.

Partner

10/10

Exceptional

30 Jan 2025

Mary

It was very clean and efficient. Rooms kept well and comfortable.

Leisure Partner

10/10

Exceptional

07 Jan 2025

Jennifer

Convenient to the hospitals and overlooked the water.