Name: Holiday Inn Charleston-Riverview by IHG
Address: 301 Savannah Highway, Charleston, 29407, US

10/10

Exceptional

15 Jul 2026

Judith

Great view and very helpful staff. Good breakfast with amazing view

Family

8/10

Excellent

14 Jul 2026

Lorne

This hotel is in the centre of a busy road. It appears to be round, so you feel like you're staying in a tower. It is a bit rundown but has everything you need, and it is very close to the downtown area. The most amazing thing about this hotel is its restaurant on the top floor. It has an amazing view, and the breakfast that we paid for was GREAT! Full buffet, which we opted in for when we booked, and I'm glad we did. It was worth it. Would stay here again probably. 4/5 stars.

Partner

10/10

Exceptional

12 Jul 2026

Regina

Clean, Beds were comfortable. Staff was very helpful.

Family

4/10

Poor

11 Jul 2026

Leonardo

Old hotel.

Partner

10/10

Exceptional

11 Jul 2026

Jagannath

Awesome staff and excellent location!

Family

8/10

Excellent

09 Jul 2026

Islom

Wi-Fi works good

10/10

Exceptional

09 Jul 2026

Alex

Room was clean, staff was exceptional and the free shuttle was great!

Partner

10/10

Exceptional

09 Jul 2026

Chelleigh

We really enjoyed the room and the view was phenomenal. We definitely plan to stay again

Partner

4/10

Poor

08 Jul 2026

Diana elisa

Es un edificio demasiado viejo, no se ve el manteniendo a la propiedad, no hay microondas solo en lo el lobby. La piscina es muy peña y sucia, el restaurante es lo único para rescatar por la vista más no por el servicio, duré casi una hora esperando el desayuno.

Partner

6/10

Pleasant

06 Jul 2026

David

House keeping was on the ball. House keeping management will come knock on your door everyday at around 4 to make sure they did there job 😆. The property was little out dated but a good place to stay.

Partner

8/10

Excellent

05 Jul 2026

Peter

Breakfast wasn’t free. No microwave in our room.

Partner

8/10

Excellent

04 Jul 2026

Roberta J.

The shuttle in and out of downtown Charleston was great! Super friendly and accommodating.

Family

10/10

Exceptional

03 Jul 2026

Gregory

Perfect amenities for a quick stopover in Charleston. Easy access to the city and surrounding area. Amazing views!

Friends_and_family Family

2/10

Poor

02 Jul 2026

Marissa

I booked this hotel for 6/27-6/29. The hotel lobby had a fowl smell. When I got to my room it had a musty smell. The tub and toilet was visibly dirty. The sliding glass door does not open so you can’t enjoy the small balcony or use that to air out the room. I found another hotel and checked out the same day. The staff did not check me out until the end of my scheduled stay on 6/29. When asked if I could be reimbursed for at least one day I was told they couldn’t
Don’t waist your time or money booking.

Friends_and_family Friends

8/10

Excellent

02 Jul 2026

Amy

Excellent view of Charleston and the Ashley River. Room had updated furniture but hotel needs a complete renovation. Also, while a balcony was not advertised, the pictures showed balconies. We paid for a scenic view and were looking forward to being out on the balcony. However, the sliding doors were bolted shut so we were not able to get out onto it. I do want to point out that the staff was incredibly helpful and friendly.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

John

Nice, older facility. Every room has a great view. Reminds me of the old Tower Records building. Pretty cool.

Friends_and_family Family

4/10

Poor

29 Jun 2026

Elkin

The room was poorly cleaned. In fact, I would not walk barefoot on those floors. I requested to have the room cleaned and they supposedly did. I went back to the room and it was still the same. There was a long piece of hair on the bathroom door from the moment I checked in to the moment I left the hotel. The room was supposedly cleaned three times during my stay, yet the long very visible hair was never removed. Overall dirty, the elevator floors were also very dirty.

Family

6/10

Pleasant

28 Jun 2026

RaDonna

We were in the 9th floor... we heard vehicles/motorcycles driving on the road below us, all night... heard other guests making any noise in their rooms

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Jarrett

Rooms could be cleaner. Dead cockroach in hall. Pee around the toilet.

Family_with_children

10/10

Exceptional

28 Jun 2026

Suzanne

The staff at this Holiday Inn is exceptional. We have stayed here many times and the service is fabulous at the front desk and the restaurant. The view is amazing. Definitely recommend the harbor view. The shuttle into town is so convenient. Drops you right at the market and from there you can walk everywhere.

Partner

10/10

Exceptional

24 Jun 2026

Emily

Great staff and most all rooms have a spectacular view!

Partner

8/10

Excellent

23 Jun 2026

Kathryn

We loved the view at breakfast! The staff was kind. Great amenity to have a free shuttle to downtown. It's an older property but pretty well maintained. Wish there had been a SmartTV.

Family

6/10

Pleasant

21 Jun 2026

Theresa

Staff very friendly and Hotel was clean but older. Maybe a 5-6 rating but definitely not an 8 rating. Hotel is Wedged in the middle of a 8 lane highway and very dangerous pulling out and into hotel property. I was almost hit several times as the only exits from the hotel were on to this highway, pulling out from a complete stop entering in the fast lane on a bend so you could not see oncoming traffic, that was moving 60 plus MPH. Other than the parking lot you could walk to anything or access to river to walk. Each room had a small standing deck but you could not access because sliding doors were permanently sealed shut.

Self

8/10

Excellent

21 Jun 2026

Catherine

Comfortable beds and had everything we needed. Fantastic city views from rooftop restaurant! Only negative was the loud traffic noise of cars going by all through the night.

Partner

4/10

Poor

18 Jun 2026

Lisa

This hotel is about 30 minutes from the airport in the neighborhood that I would rate as a two on a scale of one to five one being the lowest. Although there were some issues with my room, the staff promptly upgraded me to a suite however the floors were dirty and sticky, and the coffee maker did not work and the water pressure was marginal. The best thing about this hotel is the beds are very comfortable and the pillows are perfect.
I was later informed by a local in the area that this is not a great area and to make sure you lock your vehicle doors at all times.

Self

10/10

Exceptional

18 Jun 2026

Linda

The staff was amazing and so sweet. Approachable and always had a smile and willing to help. Will stay here again.

Family

10/10

Exceptional

17 Jun 2026

Ashley

The bed was super comfy. The ice machine was broken on our floor, 12th floor but overall great experience!

Family_with_children

4/10

Poor

14 Jun 2026

Jeanette

Sand in the tub, water in the shower didn’t drain very well. The hotel needs an update . Dirty gloves in the elevator. Paper on the floor when we check in. Hair and toothpaste in the sink. Female server wasn’t friendly. Buffet was dry not fresh. The happy hour was only a couple of drinks . Very limited variety.

Partner

10/10

Exceptional

14 Jun 2026

Alan

We stairs the week at another hotel in the area that was newer but poorly constructed. For the weekend we decided to stay here. It was much more affordable and for the price the views and the service were excellent. Well the hotel was a bit dated. The place was very clean. The only reason why we gave four stars on cleanliness is because some of the floors and carpets are a bit older and appear faded and are holding some dirt. In general the bathroom and room were very clean. We definitely stay here again.

Family_with_children

8/10

Excellent

12 Jun 2026

Robert

The hotel is in an excellent location to MUSC, West Ashley, and James Island.

Our room had a beautiful view back toward MUSC and the city.

The desk agents were friendly and helpful.

While the rooms have been updated there needs to be better maintenance given the older nature of the property.

I would stay at this property again but I hope they’ll invest in maintenance a bit more.

Partner

8/10

Excellent

10 Jun 2026

Andy

Rooms were nice though a little aged with rust spots showing through the painted bottom of the tub. Pool looked great, the food was excellent and the panoramic view from the top floor restaurant was amazing.

Self

10/10

Exceptional

09 Jun 2026

Denise

Central location is close to popular attractions. Plenty of free parking for guests. A/C works great!

Self

8/10

Excellent

09 Jun 2026

Georgia

Hotel was old and in need of updates but staff was friendly.

Partner

8/10

Excellent

08 Jun 2026

Philip

Most of the staff was very helpful

Partner

6/10

Pleasant

07 Jun 2026

Olivia

The hotel overall was fine, a little more rundown than I anticipated, but not dirty feeling. The room was probably as clean as it was going to ever be. The balcony door was permanently locked, which was a bummer. Didn’t interact with the staff besides checking in, had to wait a few minutes to be helped because both employees at the front were trying to figure something out for another guest. The location was very convenient, as it was not in downtown but only an 8-10 minute uber ride to Meeting Street. Leaving the hotel parking lot was a bit dangerous due to the exit being leading out into a busy road with oncoming traffic hidden by a blind curve.

Friends

10/10

Exceptional

07 Jun 2026

Robert

Just wish you could go out on balcony. Door were secured shut

Partner

4/10

Poor

07 Jun 2026

Cooper

Spend your money elsewhere. Lousy pool, food is okay, some of the staff weren’t very nice. But also a couple of them are wonderful people.

Rooms were decently clean, our pillows smelt like throw up, came and cleaned our room once for the entire week we were there. I don’t write reviews but we definitely should’ve stayed somewhere else for the amount we spent.

Partner

8/10

Excellent

07 Jun 2026

Qun

solid place to stay

4/10

Poor

07 Jun 2026

Deborah

The hotel has a beautiful setting, overlooking the Ashley River and Charleston harbor.
This is an older Holiday Inn and has not been refurbished.
The restaurant located at the 13th floor has a panoramic view from every table, but a limited menu. We found the salmon for dinner to be quite good. Breakfast is not “free”, unlike most other IHG hotels.

Friends_and_family Family

4/10

Poor

06 Jun 2026

Lisa

They should tear that building down and start over. It’s very old funky hotel. No one would dare use the bathtub or shower facility.

Family

10/10

Exceptional

02 Jun 2026

Raseljka

Great location

Self

8/10

Excellent

02 Jun 2026

Anthony

Wonderful

Family

10/10

Exceptional

01 Jun 2026

Palmer

Loved the shuttle service. The room is very clean. Best water pressure as well. Definitely will be back.

Friends

6/10

Pleasant

29 May 2026

Stephen

Coffee maker in room did not work and tile floor was not appealing

Partner

10/10

Exceptional

27 May 2026

Katie

Great stay and great service close to city center.

10/10

Exceptional

26 May 2026

Sherri

The view is great and the hotel bar is fantastic! Love the location and the room was great! Will book again!

6/10

Pleasant

26 May 2026

Jon

Clean and staff was friendly , room was outdated , bathroom vanity was poorly lighted . Value for the dollar was not there . Access to parking lot from Highway 17 is very dangerous and somewhat hidden with trees , your likely to get rearended as you enter or T-boned trying to exit

Self

6/10

Pleasant

25 May 2026

Gwen

The property was somewhat run down

Partner

6/10

Pleasant

25 May 2026

Jennifer

We used the shuttle to go down town. When we were picked up all you could smell was marijuana. I don’t know if it was the driver or a previous passenger but it was bad. The hotel is outdated and could use some improvements but overall it was comfortable.

Family

6/10

Pleasant

25 May 2026

Sherry

Overpriced for sure but close to Folly beach. No fan/ vent in bathroom. There were four of us and we only had had three towels in room. They gave me hand towels when I asked for a towel for myself.

Family

10/10

Exceptional

22 May 2026

Henrique

Beautiful hotel. Beautiful room. Great staff. Great location

Partner

10/10

Exceptional

17 May 2026

Michelle

Great

10/10

Exceptional

16 May 2026

Evelyn

It was clean and the staff nice.

Family

8/10

Excellent

13 May 2026

Kemal Umit

Room clean and large.

8/10

Excellent

10 May 2026

Mario

Breakfast was not included, would be nice to include a credit/voucher to use at restaurant during breakfast, lunch or dinner
Pool was not open during our stay
Traffic not bad, except early morning noise.
Loved the shuttle service provided, added bonus.

Family

10/10

Exceptional

09 May 2026

Elaine

Hotel shuttle service was a great amenity. The drivers were all so friendly and helpful.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Faye

The breakfast was buffet and it was excellent.

Partner

2/10

Poor

05 May 2026

mandy

Hotel old and in desperate need of update. Rooms were in a bit of disrepair
Bed and pillows were comfy.
Won’t be staying here again.

Partner

4/10

Poor

05 May 2026

tareq

I walked in into the room, the balcony was locked for safety!!!! The room was different in the pictures. Pool is closed, breakfast was not free
I didn’t like the whole thing so I canceled and walked out

Friends_and_family Family

10/10

Exceptional

04 May 2026

Annette

The staff were so friendly and the view from our hotel room and the restaurant was amazing. Highly recommend!

Friends_and_family Family

4/10

Poor

04 May 2026

Regina

Breakfast buffet was cold.

8/10

Excellent

03 May 2026

Christine

This is an older hotel so flooring has been updated. We just found our shower curtain rod crooked so we had to tie the end of the shower curtain to the end so water wouldn't get all over the floor. Basic amenities no microwave except in the lobby in a cabinet. We enjoyed the hot water in the afternoons/evenings. And the cookies were a hit! Convenient location and free shuttle service into town was convenient.

Partner

4/10

Poor

03 May 2026

Kevin

When we arrived the room floor looked like it hadn't been cleaned in weeks.
And also there was a roach running around in the bathroom one night when I went in there
And there is no microwave in the room even though there is a refrigerator which is odd for most places that's common
The main things going for this place is the views from the top floor and free parking and the shuttle. Other than that, that's about it. It's basically a two-star hotel in a good spot

8/10

Excellent

02 May 2026

Regina

Breakfast was very good. Only real issue was the constant traffic noise.

Partner

10/10

Exceptional

01 May 2026

Mark

Close the downtown

Partner

4/10

Poor

01 May 2026

Courtney

Bathrooms

6/10

Pleasant

29 Apr 2026

jennifer

The room was wet/ humid, the bed was damp. You couldn't open the slider door. The room wasn't the cleanest and was in poor condition. Rust, mold, and fake eye lashes in the bathroom/on the sink. Im confused about the 8 out of 10. The staff was great.

Partner

10/10

Exceptional

28 Apr 2026

Robert

It’s an older building - probably needs some updating - staff amazing
Shuttle to downtown amazing

Partner

10/10

Exceptional

28 Apr 2026

Richard

Desk employees, waitress, Clean room

Self

8/10

Excellent

28 Apr 2026

JAMES

Great price - relative to downtown. Free parking and convenient shuttle into the historic district. And close enough to Uber, if you prefer. But our bed needs replacing. Very saggy. Overall, worked great for us for one night to explore Charleston!

Partner

10/10

Exceptional

21 Apr 2026

Charles

Property was clean and safe, just needs some updating. The view was great.

Partner

4/10

Poor

20 Apr 2026

Pascale

The rooms were so outdated and their version of scenic view was subpar. The tub in our room was so old it had a missing part on the base. The walls were paper thin.
The staff was very informative and friendly honestly, the free shuttle to and from downtown is what saved the day. I hope it gets a facelift in the very near future bc it was pretty expensive for a hotel of such quality.

Partner

10/10

Exceptional

16 Apr 2026

Frances

Room was updated and comfortable! Best part is their restaurant! A limited menu but the food was outstanding! Best burger and cheesecake I’ve had in a long time.

Friends_and_family Friends

2/10

Poor

14 Apr 2026

Vannya

I can’t stay in the hotel no is good idea for vacation.

Family

4/10

Poor

13 Apr 2026

Michele

No there are was not a minibar in our room. The annoying part was the fridge kept shutting down. And if you had food in there you had to constantly check it.I know they're trying to save energy. People nice but that doesn't make up for the hotel needing a lot of repairs. Was really disappointed they didn't have room service like it said on the website.. Food not worth the money they charged.

Partner

6/10

Pleasant

12 Apr 2026

Cameron

The room was average at best for the price point. Good views of the bay, but the rooms need updating big time. You can see spots on all the walls where there was previous water damage and it was just painted over. The tank on our toilet in room 812 was falling off the bowl. Room service only came to service our room one time around 9am while we were still sleeping and never came back throughout the entire stay. The A/C was very loud and reeked of mildew. The mini fridge made loud crackling noises in the middle of the night to the point where it needed to just be unplugged our entire stay. Spend the few extra hundred a night and get a much better experience would be my recommendation for anyone looking to stay here.

Partner

4/10

Poor

05 Apr 2026

Azeen

This hotel is not worth the price. It is an old decrepit interior and exterior with very poor amenities. One of the two elevators was not working - leading to long wait times. There was complimentary coffee in the entrance area (terrible coffee) but no tea. Is it that hard to provide hot water and a few tea bags to residents?
Overall - one of the worst hotels I have ever stayed at for a very high price.

Partner

10/10

Exceptional

05 Apr 2026

Dohyun

Nice

8/10

Excellent

04 Apr 2026

Charissa

Scenic view in our bedroom is good but i suggest to clean there glass door so that you can really enjoy the view. Over all its good

Partner

10/10

Exceptional

04 Apr 2026

Alfredo

Very old property that needs to be updated, but the staff is excellent and the property is very clean and conveniently located.

Partner

2/10

Poor

03 Apr 2026

katherine

Wasn’t as it appears in pictures

Family_with_children

2/10

Poor

02 Apr 2026

Andrew

This property needs a massive upgrade, not a paint over. The paint in the rooms is sagging and bubbling up, there was rust coming from the bathtub drain, the railing on the porch was so rusted that it didn’t connect at points. The shuttle bus was out of service so a minivan was offered. We pulled back the cover to find dirty sheets and slept on top of the covers. We couldn’t wait to leave. This hotel hurts the Holiday Inn brand.

Family_with_children

6/10

Pleasant

29 Mar 2026

Kimberly

Nice view, enjoyed shuttle to Meeting Street. The pool was closed- I would not have booked if I had known that, tv stations went out with no signal, the heat blew cold air. I do not recommend this hotel even though it is a good location.

Partner

4/10

Poor

23 Mar 2026

Thomas

It could be nice but it is in sad need of updating. We had a suite on the 14th floor for 4 nights. Only 1 of 2 elevators worked. Everything about the space screamed cheap. It was furnished with low end Ikea-like furniture. The kitchen was furnished with a coffee maker and a frig. No microwave. No paper towels. Regarding the bathroom: that was the worst single ply toilet paper I have ever experienced. The tub had a grab bar but it is in the wrong place. The shower curtain rod bends down so the curtain constantly slides open from both ends. The floor of the tub is slick. There is nothing to hold onto when entering or exiting the tub. The water pressure is terrible. I like the soap set-up. The bed was comfortable. The TV came and went frequently. The floors looked dirty and felt stickey. We only used the restaurant for breakfast one day. I had the buffet and I liked it very much. The server came near us and said, \"Follow me.\" No smile. No ,\"Good morning.\" Just, \"Follow me.\" The food was good. Everyday we had to go to the front desk and ask for coffee because housekeeping never replenished our supply. Same with cream and sweetner. The front desk staff was very pleasant. Oh... getting in and out off of 17 is a death trap! The view was great both from our suite and the restaurant.

Partner

4/10

Poor

23 Mar 2026

Sarah

Room was dirty/sheets were stained/bathroom had hair in it/toilet ran constantly. Staff seemed bothered by questions/shuttle was late-we had to call an uber so we were not late for campus tour and when we used the shuttle it was clearly in need of major repairs-seemed unsafe to driving. Pool was closed-not disclosed on website and staff didn’t not disclose when I called to confirm reservation.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

William

The location of the hotel was very convenient, not too close to all the attractions and not too far away either.

Partner

4/10

Poor

22 Mar 2026

Kelly

Very rundown looking, pool closed

Family

8/10

Excellent

22 Mar 2026

David K

No points, no breakfast coupons, no walk in shower. Ok for a 55 year old property. Needs complete renovation. Hilite is rooftop dining room and best view in Charleston County ❗️

Partner

6/10

Pleasant

21 Mar 2026

Amy

Didn't even know there was an airport shuttle
The WiFi was not good at all couldn't even get work done on my laptop
Bathroom was old
One of the elevators were broken

4/10

Poor

21 Mar 2026

Jessica

Honestly, this hotel really needs to be torn down and a new hotel needs to be built in its place. The bathtub was rusty, there were hairs all over the bathroom wall, the AC was extremely loud, and there was only one working elevator. As we were leaving our room, we stood and waited for the elevator. After waiting for ten minutes, we finally took the 7 flights of stairs down with all of our luggage. I could understand if we hadn’t paid $630 for two nights. There was broken glass and screws in the parking lot and my husband even found a big bolt right by our tire.
The only pro was the view.
Pulling in and out of the parking lot was an accident waiting to happen!

Family

10/10

Exceptional

20 Mar 2026

Angela

The hotel can use updates . Very old

2/10

Poor

15 Mar 2026

Letitia

OMG!! When I pulled in the parking lot I immediately regretted my decision. Granted I expected the property to have wear and tear being as close to the water as it is and because of it being located in historic Charleston, SC. Well let me say that would have been great compared to what I saw and experienced. Let me share. 1. The front desk staff barely grunted a hello and were happy to ignore the booked guest without hesitation. 2. When we walked into the room the smell was horrendous. So much so I had to use air freshner while in the room and constantly burn a scented candle just to be able to tolerate that said smell. Yes you guessed it we tried to stay out all day and most of the night until we could barely keep our eyes opened. 3. One day the cleaning staff literally decided not to clean our room and the day they did decide to clean they put soiled sheets on the bed. But the grand topper was number 4. Which is the worst of all things to happen the toilet flooded andwe had to call the staff yes the came and left a plunger sitting in a grocery bag under the bathroom sink. I checked out and tell the front desk my experience and she asked if I told the font desk. I'm like Girlll. If other hotels were not booked we would have left. Take your thousand plus dollars and go somewhere else.Even if you voice your concerns you get a dry \"Oh I'm sorry.\" DO NOT STAY HERE AT ALL. Runnn!! Yep False Advertising at its finest!!

Partner

4/10

Poor

14 Mar 2026

Jeanne

Hotel room was old and unclean

Self

10/10

Exceptional

10 Mar 2026

Jane

Didn’t use the pool

Partner

10/10

Exceptional

09 Mar 2026

Angela

Room and bathroom clean. Older building so room door stuck a bit, but was not anything to complain about. All staff we interacted with were awesome. The included shuttle service to the Market street was a plus....left hotel on every half hour with return pickups at 3/4s after every hour up until 1045. If looking for something not so expensive as downtown...this is your place!! Also restaurant and bar on top floor with great views. Bartenders were great and made excellent drinks...would definitely stay again!!

Partner

8/10

Excellent

08 Mar 2026

Darrell

The room needed a little dusting done and could use a tidy up. The tub’s stopper was a little rusty. It might have been the humidity but the room had a musty smell sometimes (even at check-in). Otherwise for the price point it was what I expected.

Self

8/10

Excellent

06 Mar 2026

Clint

Older round building. Interesting location. great view from the lounge on top floor. Shuttle to attractions downtown was free and the driver was a great tour guide. Overall a great deal.

Partner

10/10

Exceptional

04 Mar 2026

Divergent Administrative

The staff was wonderful. The building is showing its wear but the room and all else was very clean and fresh. For a quick stay under 10 minutes to center of town, with shuttle provided to town & back it was a pleasant stay. I would stay there again.

Self

10/10

Exceptional

04 Mar 2026

David

Did not use the pool.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

James

The entire staff was outstanding exhibiting true southern hospitality.