Name: Residence Inn Charleston DowntownRiverview
Address: 90 Ripley Pointe Drive, Charleston, 29407, US

8/10

Excellent

11 Jul 2026

Ashley

Perfect location between downtown Charleston and Folly Beach, everything around a 10 minute drive. Pictures did make the pool look bigger, but still good if you go during a time off season. We visited July 7th. Breakfast was good, just wish there were more options with coffee and it was served all day. Room was cozy, stayed cool, and the kitchen was perfect. Parking is excellent!! Staff was 10/10. We will be booking again.

Friends_and_family Family

2/10

Poor

09 Jul 2026

Amy

They were over booked. Tried to put us in two separate rooms but I had not seen my family in 2 years. They said they could refund us but still haven't in 5 days.

We stayed at a lovely little bungalow that accommodated all 6 of us including an outdoor shower.

Family_with_children

10/10

Exceptional

07 Jul 2026

Jasmin

Thislll

8/10

Excellent

30 Jun 2026

Clifford

Excellent staff. Close to old town Charleston. Clean and pleasant. Rooms need some updating.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Venessa

Great customer service at front desk in checking in and out. Would recommend !

Partner

8/10

Excellent

08 Jun 2026

John

It was a nice stay but a little outdated. Exhaust fan didn't work in the bathroom but overall I would stay there again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Sean

We stayed in a 2 bedroom suite, which was perfect for us. The bedrooms are on opposite sides of the main living room, and each bedroom had its own bathroom. We were very comfortable staying here, it was an easy drive into the heart of Charleston, but far enough away to avoid the hustle and bustle of downtown. All in all, a great place to stay, with lots of room to unwind and relax.

Family

4/10

Poor

30 May 2026

James

Rooms, especially bathrooms, are dated and need updating. Bathroom space is especially small. Tub/ shower was very slippery and borderline dangerous. Breakfast was not very good. Do not plan on staying here in the future.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Joseph

Great staff and room

Partner

4/10

Poor

29 May 2026

Bruce

Old, lumpy mattress
Death trap bathroom tub. So slippery you were afraid to move. And this was a handicap room!
better than average breakfast

Partner

6/10

Pleasant

19 May 2026

Marci

We had to move rooms twice. The air in the first didn’t work in one of the bedrooms. It didn’t work at all in the second for either bedroom. In the first room the kitchen cabinets were so dirty on the fronts. In the second the smoke detector was hanging out of the ceiling by a wire. All 3 tubs had clearly been painted and were peeling and stained and even had sandy feeling stuff all over the bottom of one. Stains on the carpet, gross looking showers, and generally just gave an icky vibe. All the fridges were damaged beyond comprehension and it was all so old and so worn down. Not at all what any of the images online look like and nothing like you’d expect so close to Charleston. Total letdown and honestly felt like we really overpaid because it was so run down and awful. The day staff were great about moving us but the woman who checked us in that first evening had attitude, like she was doing us a favor and we were annoying her.

Family_with_children

6/10

Pleasant

10 May 2026

William

Everything was fantastic until we used the beds! The mattresses were way too soft!

Partner

10/10

Exceptional

10 May 2026

Kelly

Awesome!!!

8/10

Excellent

04 May 2026

JOSEPH

Close to city center

Pet

6/10

Pleasant

29 Apr 2026

Richard

It was nice having a warm breakfast complimentary each morning, however was not a ton to choose from and the premade breakfast sandwiches were cold so just threw it away. The rooms were not very clean and could use an update. Overall the hotel was average, staff was friendly and location was convenient to get over to historic part of city.

Family_with_children

10/10

Exceptional

21 Apr 2026

Michelle

Close to downtown, clean rooms but not much storage. Breakfast was a little lacking. Overall, very comfortable stay.

Family

10/10

Exceptional

20 Apr 2026

Robert

I made a mistake in scheduling our stay but Romona Ferrell at the front desk was extremely helpful and cordial in coming up with a solution. Staff was excellent the whole time of our stay.

Partner

6/10

Pleasant

19 Apr 2026

Amanda

Stay was okay. Definitely an older hotel for the price but close to Charleston and downtown. Breakfast was nothing special but at least it was included.

4/10

Poor

09 Apr 2026

Keyur

Bathroom and bedsheets were not properly cleaned!

Friends_and_family Family

4/10

Poor

07 Apr 2026

Melody L.

There was no bedding for the sofa sleeper, when i called to request the bedding, the staff at the front desk said she would have the bedding brought to the room. They never did. I also did not receive bonvoy points for the stay.

Family

2/10

Poor

22 Mar 2026

James

They could not find my reservation because of the apostrophe in my name, they did not have a room for me, 35 minutes of standing in lobby while staff went behind closed doors to “figure it out”, they “upgraded” me to a room with no coffee pot, a fed full size refrigerator and a closet right next to bed with some kind of very loud generator in it

10/10

Exceptional

19 Mar 2026

Kory

We had a great experience without using any of the amenities.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Jose

Clean room staff super nice love this hotel

8/10

Excellent

04 Mar 2026

John

N/A

Partner

8/10

Excellent

23 Feb 2026

Allen

Clean, friendly, comfortable

Partner

10/10

Exceptional

11 Feb 2026

Kay

Very spacious kitchen/living room area. Staff was super friendly. Only 10 minutes away from Charleston downtown (historic area) and free parking. Excellent breakfast.

Leisure Family

6/10

Pleasant

08 Feb 2026

Nicole

Everything was going so well during my stay in room 412, from Jan. 29-Feb 2, 2026. The staff were friendly and helpful. The free breakfast was just great. The room was fine. Unfortunately, late Sunday, Feb. 1 night(around 11 pm to around 12 am, the fire alarm went off and would not stop. I was asleep, preparing for my trip home early the next day. Called front desk. No need to evacuate. Called 10 minutes later; fire department en route to help with alarm. About 10 minutes later started to hear water running from locked closet in room. Thought it was raining, but it wasn’t. Poked head outside. Saw firefighters, and water running like. Stream in the hallway. Then water began leaking onto my bed, and from the locked closet to my carpet. Firefighters told me to pack up, as well as, an employee on my floor. Packed rapidly, went to lobby to join others. Was given room 131. Phone did not work, and I had requested wake up call. Did not sleep at all, because I was afraid to miss my booked uber to airport at 8:20 am. I was told that we would be receiving some form of compensation, but have received no notification. I expect to receive some kind of refund for that final, terrible, stressful night on Feb 1. I do not travel much, so hotel vouchers and points will not do. Everyone at the hotel was wonderful, helpful, and so very apologetic. I would like to receive some kind of refund. Thank you so much for your time.

Leisure Self

10/10

Exceptional

09 Jan 2026

robert

Room very nice with full kitchen and sitting area. Excellent staff

8/10

Excellent

07 Jan 2026

Elaine

We have stayed here three times in the last few months. Everything is usually great. We stayed in room 130 and when we arrived there was a dirty towel hanging on the back of the bathroom door from the previous guest. We were also surprised to find this room very noisy in the hallway etc. The air conditioner in the room was also extremely noisy so we had to shut it off so we could sleep.

8/10

Excellent

30 Dec 2025

Eric

Clean rooms

Partner

10/10

Exceptional

26 Dec 2025

Jorge

The staff is friendly and help. Our room was cleaned every day and the hotel felt safe and clean. Kitchen is well equipped.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Ana

The kitchen was well equipped. Very convenient. I wish the breakfast was more varied. Spending five days at the hotel it was boring. However the breakfast tasted good, great quality food.

Business_and_leisure Partner

10/10

Exceptional

11 Dec 2025

Stacey

Perfect location to be close to downtown and parking is amazing! They also just started a transportation bus to downtown and hospital. We loved our room, 2 private rooms and a kitchen and loving area! Perfect stay and the staff was amazing

10/10

Exceptional

11 Dec 2025

Emily

Lovely stay. Very clean and comfortable

10/10

Exceptional

25 Nov 2025

Keith

Staff was polite AND HELPFUL

Friends_and_family Friends

4/10

Poor

07 Nov 2025

Jo

Was not prepared for over $100 extra for my dog to stay with us. When i booked, i put two adults and one pet and expected the price i paid which seemed a bit high to me. But when i showed up, they charged me an additional $120 for one night!!

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Joyce

The hotel staff were very friendly and never failed to welcome us as we came or left throughout the day. The breakfast was hit and fresh, and the person working there was excellent at keeping everything well stocked and the room tidy- she was wonderful! Our room was clean, comfortable and spacious- it had everything we needed for the long weekend. The hotel location was perfect for our needs. It was quiet and peaceful, but still just a very short drive to the historic downtown area and all of the local attractions that we wanted to explore. I definitely recommend staying here.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Neil

Same breakfast selections every day there. Mix it up!

Leisure Partner

6/10

Pleasant

29 Sep 2025

Alyssa

Furniture was shabby. Needs a refresh. Mattress sagged.

Leisure Pet

10/10

Exceptional

28 Sep 2025

Ron

Staff was friendly and helpful. Room was soacipus and bed was comfortable. Breakfast was good and they have free parking. Hotel is centrally located to area attractions if you have a vehicle.

Partner

8/10

Excellent

24 Sep 2025

Elaine

The staff was very nice. We checked in a little early and the only room they had available was a handicapped room. This was fine, however located near the elevator so the bell was constantly ringing. Had we realized this before accepting the room we would likely have waited for another. TV’s were out during most of our stay. This was an inconvenient as my husband was staying here after a surgery procedure in Charleston. As a result we spent most of time in the room. Thank goodness for cell phones!

Partner

10/10

Exceptional

21 Sep 2025

Jeff

great place to stay if you like to be out of the city but close to it and the beach. staff was very professional t=and the room was quiet, clean, and spacious. Highly recommended.

Leisure Partner

8/10

Excellent

18 Sep 2025

Lena

Really easy to get to downtown from here. Can’t beat the price for the space. Everyone is super nice and the beds are comfy.

Family_with_children

10/10

Exceptional

14 Sep 2025

Steven

We had a very pleasant stay. The staff were very nice and the hotel met all of our standards. We will definitely stay again

10/10

Exceptional

03 Sep 2025

Christine

Great Hotel in a Great Location

I booked this hotel because it had the option of a room with a kitchen. It was a great hotel for a fair price. The staff was friendly, room comfortable and hotel clean. Would stay here again.

Self

8/10

Excellent

26 Aug 2025

Debra

Disappointed to not have luggage racks for our stay.
Inadequate number of parking spaces

Leisure Family

6/10

Pleasant

25 Aug 2025

Rachael

A little outdated...our view was horrible, but we had the dog so that I think makes a difference as we had to be on the ground floor.
It was kind of an awkward set up to be honest.
The breakfast was absolutely horrible with powdered eggs...expected more from a Marriott.
Staff was SUPER nice, so at least the property has that going for them!
Location is GREAT, as long as there is no flooding! We missed that by a DAY!
Overall, it was 3 stars!

Leisure Partner

10/10

Exceptional

24 Aug 2025

James

The staff and service were outstanding. They could not have been more helpful. I would stay there again without hesitation.

Business_and_leisure Partner

10/10

Exceptional

02 Aug 2025

Shameila

Breakfast can improve . Eggs and sausage wasn’t too great ! Loved the sandwiches though

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

Karlicia

Staying at the Residence Inn was very accommodating for my family. It was spacious and no one felt crowded. I had no complaints from anyone. Definitely, I will revisit this location when I come back to my hometown of Charleston.

Leisure Family

10/10

Exceptional

27 Jul 2025

Jeff

very nice hotel

8/10

Excellent

23 Jul 2025

John

Good room. Very nice workers

8/10

Excellent

20 Jul 2025

Jennifer

Great customer service at the front desk and clean room.

Leisure Family

10/10

Exceptional

14 Jul 2025

Diane

Easy place to stay. Good parking. Great breakfast.

Leisure Family

8/10

Excellent

13 Jul 2025

Forest

The staff was amazing. Very pleasant and overall nice. Was offered complimentary beer and snacks as well as plenty of help overall. I have no issues with the staffing or place in general my only real quarrel was with the room and specifically the AC in the room being loud since the air handler(?) was in the room.

Partner

8/10

Excellent

11 Jul 2025

Ron

After we got room preference (king bed) straightened out (it was a queen) the desk job in making the correction. Great service. Breakfast could have been better

Partner

10/10

Exceptional

08 Jul 2025

Arielle

Absolutely amazing

8/10

Excellent

07 Jul 2025

Tammie

The hotel was very clean, they do need to empty the garbage outside a bit more, there was a family reunion and they did fill up the cans quickly. Should have had the pool open as the tropical depression wasn't any where near us. There is not a hot tube on the property. The breakfast was good wish they would have had grits instead of oatmeal.

Business_and_leisure Partner

4/10

Poor

07 Jul 2025

Raymond

Never again

I got in at 12:30 at night with my family, the comforter on the already made bed has make up and hair on the inside. There’s mold all in the room. It smells like smoke. I went and asked the manager for a new comforter they did not have one he gave me sheet. I also asked for an extra pillow. They did not have that either. also, my suite was 123 placing my headboard against the back door which malfunction and was slamming my entire visit. I did tell the manager to try to get somebody to fix it, but was not successful. I did not sleep. They could not move my room because they were booked up.

Friends_and_family Family

4/10

Poor

25 Jun 2025

ANGIE

Our room had an odor musky. The hot water took 30 minutes to get hot. Carpet was dirty. Need to do some hard cleaning. It was ok but could have been better.

Business Family

10/10

Exceptional

22 Jun 2025

Irma

Liked that it was near Marina and we could walk to California dreaming. Liked the treats and complementary beer though I wish it were wine. Lovely pool and patio area. Loved the 2 bdrm suites.

Leisure Family

10/10

Exceptional

22 Jun 2025

Elissa

It was great. Staff super friendly, clean and comfortable rooms and everything was smooth. They even made sure my bonvoy points were updated before I left!

Fantastic job everyone!!!

Family

10/10

Exceptional

21 Jun 2025

Michelle

Fine

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Ann

Staff was above and beyond welcoming!

Leisure Family

10/10

Exceptional

11 Jun 2025

Frank J.

Great Stay!!!

Great stay! We will definitely stay there again! Thomas was excellent from the moment we got there with a very warm greeting to the moment we checked out! Thanks for the hospitality Thomas!!!

Partner

10/10

Exceptional

10 Jun 2025

shawn

This hotel is close to the downtown area without downtown prices.. desk staff was knowledgeable of dining in the area.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Jaliene

The suite was amazing

Leisure Family

10/10

Exceptional

06 Jun 2025

Celeste

Highly recommend/awesome staff!

Staying at this hotel was a great experience! The property was beautiful and clean. The staff went above and beyond. They were so friendly and accommodating. Ramona and the other young man working the front desk, we’re always quick to greet us each time they saw us. Kimberly, the hotel manager, was outstanding. She is full of energy and has a beautiful smile. She was constantly working to make sure that everyone had what they needed, each morning during breakfast. We also had several requests and each time, she would arrive at our room in minutes. The level of service at this hotel was amazing. We are looking forward to returning soon.

Friends_and_family Friends

6/10

Pleasant

19 May 2025

Laurie

Great location however the smoke alarm started chirping around 11pm and didn’t stop. We didn’t bother to get another room as we were getting up at 3am for a fishing trip.

10/10

Exceptional

17 May 2025

James Dennison

Great suite. Very reasonably priced compared to hotels in the middle of Charleston. We love the Residence Inn concept.

10/10

Exceptional

15 May 2025

Page

Clean, large suite/ great breakfast/ friendly staff

Leisure Family

10/10

Exceptional

12 May 2025

Christopher

Close to the city of Charleston

Leisure Friends

8/10

Excellent

27 Apr 2025

Verified traveler

Basic room

Good basic hotel. Tub needs to be updated. Bedroom a bit small for the furniture! Maybe a wall tv would be better so you could walk to the other side of the bed. Front desk staff were very nice.

Partner

4/10

Poor

23 Apr 2025

Kevin

The rooms could certainly be cleaner, shower was gross especially around the handles, need to pay attention and do a thorough cleaning. Dusting also isn’t done regularly.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Domonique

Every thing good

8/10

Excellent

18 Apr 2025

Joseph

The first room we were booked in was not cleaned properly, so I requested a different room, and they were very nice about it and switched us immediately. The new room we got was the exact same room but clean, and we loved it. The balcony offered plenty of privacy and protection from the wind. The room was spacious and comfortable, and the full kitchen was a big plus. All of the staff were friendly, professional, and helpful. I will highly recommend this hotel!

Business

10/10

Exceptional

05 Apr 2025

Douglas

We enjoyed our accommodations, people were very friendly. Pool and hot tub area were clean and always had towels.

10/10

Exceptional

30 Mar 2025

James

My girlfriend and I hadva wonderful stay in Charleston. The staff was professional and very helpful. My girlfriend thought the breakfast was fantastic! I had the opportunity interact with staff members Nyla, Ramone, Avis, and Melanie, and that really made our stay great. Avis provided terrific suggestions on the things to do... and places to eat... Outstanding!

10/10

Exceptional

26 Mar 2025

carol

The best hotel on our trip down South. Clean, easy to find, good parking and friendly staff.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Kevin

Great location, friendly staff.

8/10

Excellent

22 Mar 2025

Victoria

Margaret who cooked up some spaghetti Thursday evening with wine beer dessert etc. I hope I have her name correct she talked with us a hot minute Quiet area. Older but had all we needed.

8/10

Excellent

21 Mar 2025

Douglas

1st floor rooms are around noisy marble entry way. Noise transmits for long distances

4/10

Poor

20 Mar 2025

shelly

Make sure you have a debt card with your name on itand not your spouses name. Or else they will turn you away.

8/10

Excellent

16 Mar 2025

Alan

Clean comfortable convenient

10/10

Exceptional

09 Mar 2025

Joseph

My stay at this property was overall very good. The staff was helpful and the property was clean and everything seemed to be in good order. I had a restful stay.

Business_and_leisure Family

10/10

Exceptional

21 Feb 2025

Michael

The stay was great. The suite was very nice. The bed slep great. Lots of space. Very quite atmosphere. Will definitely stay again.

10/10

Exceptional

19 Feb 2025

Larry

Great service

6/10

Pleasant

13 Feb 2025

Elonia

Overall we enjoyed our stay. The staff, from check-in to the breakfast attendees was fantastic! The negatives are the bathrooms need to be updated. The tubs are terrible, the water was not very hot, and water leaked on the floor no matter what we did to prevent it. Though we were grateful for the free breakfast, it was the same each day. There was no real variety. No creamer for the coffee.

Business_and_leisure Partner

6/10

Pleasant

09 Feb 2025

Jenifer

Our room was ok. There was a kick plate near the sick that was on the floor. They had tape on it,must have fallen down. Big gap under door. And a barking dog(i love dogs) old hotel they painted to cover up things (different colors) not a big deal just being honest.

Leisure Partner

10/10

Exceptional

09 Feb 2025

Pamela

Nice location

Leisure

10/10

Exceptional

04 Feb 2025

Kendra

Amazing the only place I stay in Charleston

Self

10/10

Exceptional

29 Jan 2025

marvin

Staff was very nice and helpful.

Business

10/10

Exceptional

26 Jan 2025

April

Solo trip

Great stay. Staff were friendly. Great location. Easy access. Full hot breakfast. Easy checkin.

Self

10/10

Exceptional

21 Jan 2025

Veronica

Family getaway

The room was spacious and clean and the beds were very comfortable.The only thing was that one bedroom didn’t get warm with the heat on and the tv didn’t connect in the other. It was quiet and we slept well.

Friends_and_family Family

8/10

Excellent

20 Jan 2025

Takemma

After reading some of the reviews I was skeptical about staying , but I had a great experience. The hotel was clean, friendly staff, spacious. The only problem I encountered was issues with the televisions blacking out other than that I had a great experience. The bad reviews were misleading. I would stay at this property again.

4/10

Poor

19 Jan 2025

Kris

I thought the outside look great. I arrived at night time and the receptionist at the front desk was great. Everything was great up until this guy interrupted our conversation very rudely. I thought he actually worked at the hotel but apparently he was somebody that was banned from the property. I do believe they should have security at night. He was rude and very verbally aggressive towards us. I went my room and I came back downstairs and he was gone. The thermostat didn't work in my room and the water wasn't hot. I was moved to another room. In that room the sink didn't drain so I had to call maintenance for that. Breakfast was very subpar but this could be because I actually cook and everything seemed pre-packaged. I tried to do an early checkout but I was unable to do so but I left anyway.

Leisure Self

10/10

Exceptional

16 Jan 2025

Mark

The staff there was amazing 👏

Business_and_leisure Self

10/10

Exceptional

11 Jan 2025

Alisson

I love the place, no complains at all!

10/10

Exceptional

08 Jan 2025

Teresa

The bed was very comfortable!

10/10

Exceptional

08 Jan 2025

Donnisha

Very Good. Clean. Spacious. Quiet. Did I say clean! I'm sitting down in the bathtub tonight! (There is a slight presence of dust on the kitchen cabinet doors... But I see everything! #militarybrat) And the pillow-top mattress is like sleeping IN a cloud.. not \"on\" but IN!

Less than a 10 minutes drive from Historic Downtown. Seems like plenty of parking. I came in about 1:30 am New Year's Morning and found a park... They did charge my card $60 when I checked in. I have yet to ask them what it was for... The front desk clerk didn't tell me initially. I thought she was just swiping the card to have it on hold. So I assumed that the charge was a hold charge, for incidentals, that would be released back to my account once I check out... But it might very well be for parking- $20/ day..??)... So don't forget to expect and ask about that.

Nonetheless 👍👍👍 Welcome to Charleston! INjoy!

Oh! I'm right by the elevator; but that's not a problem. It hasn't gotten loud. And! I'm on the third floor; but I originally booked a \"balcony\" room. Well, by the time I checked in (7 or so p.m.), the only balcony room left was on the first floor, room 126. It has a balcony, yes. But the balcony is facing the air conditioning units, which.. what..? The only person I can see appreciating that is someone who might want to smoke right from there room door. But, you're not allowed to do that.. so I don't know how and why anyone would be okay with that.. But to each his own.

Leisure Self