The Westin Istanbul Nisantasi

Turkey , Istanbul
Sisli, Halaskargazi Cd. No:38 D:66a, 34371
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50 reviews shown

6/10

Pleasant

18 Apr 2026

Murat

After 15 days travelling across China — including Shanghai, Beijing, Chongqing, and Sanya — we stayed for two nights at The Westin Istanbul Nişantaşı on our way back to London.

Our first impression was positive. We arrived early in the morning, well before the official 3pm check-in time, and the gentleman at reception kindly arranged an early check-in for us. This was genuinely appreciated after a long journey. The hotel’s location in Nişantaşı is also excellent.

However, based on our extensive experience of staying in luxury hotels worldwide over the past 30 years, I have to be honest — this property does not meet true 5-star luxury standards, especially considering the price.

During this same trip, we stayed at several high-end properties in China, including Mandarin Oriental Pudong Shanghai, InterContinental Beijing Sanlitun, Conrad Chongqing, and Sofitel resorts in Sanya. All of these hotels offered a noticeably higher level of quality, often at a lower price point (under €200 per night for club-level rooms with breakfast).

In comparison, The Westin Istanbul Nişantaşı was the most expensive stay of our trip (over €220 per night), yet delivered the lowest overall value.

The breakfast was disappointing — the selection was limited, and several items were cold and lacking in quality. The room itself did not feel like a luxury product. The interior finishes, pillows, towels, and bathroom amenities were all below what one would expect from a true 5-star hotel. While there

Partner

10/10

Exceptional

31 Mar 2026

Chizube

My stay at the Westin was absolutely amazing! From the helpful staff, to the cleanliness of the rooms, to the wide array of breakfast selections, it was all very satisfying! Given that I had no Turkish knowledge, the staff were so helpful and willing to direct me each day and help make my plans go more smoothly than expected. One of the guest concierge staff, Ilker, was the most helpful; he checked in on us everyday and gave as the best pointers for the area, making sure that we were getting the best bang for our buck! I would absolutely recommend anyone to stay at the Westin if they are visiting Istanbul; besides the service, the location is perfect for eatery, public transit and local shopping!

Family

6/10

Pleasant

27 Mar 2026

osama

It is nearby all marects and services, really cool place.
Surrounded with all coffee shops anf Turkish breakfast lounges.

10/10

Exceptional

26 Feb 2026

Haresh

Wonderful stay, and above the best with amazing staff. Thanks to t

10/10

Exceptional

29 Jan 2026

Rebekah

Our 3 day stay was really comfortable. The bed and pillows were great, everything was clean and the breakfast options were plentiful. The hotel is very centrally located in Şişli. The gym was spacious and well equipped.

Business_and_leisure Partner

10/10

Exceptional

29 Nov 2025

Mohamed El

Lovely stay at the Westin Hotel would highly recommend

Leisure Partner

10/10

Exceptional

11 Nov 2025

Angela

The staff from the bellboys to front desk to breakfast staff were fabulous! The room was very comfortable. As I travel for business, myself or one of my team members will be back!

10/10

Exceptional

28 Oct 2025

marcel

Great location and room was really well kept. Breakfast was good. Staff was very helpful....

Business Partner

10/10

Exceptional

19 Oct 2025

Luis

The Westin is a new property with efficient and attentive staff. The rooms are the standard Westin, comfortable, clean and well appointed, but nothing special. People in Turkey are warm and welcoming and this is reflected in the service the staff provides. The area around the hotel is not as upscale as Istanbul's residential areas or the area around the cruise port and Modern Art museum, but it's good, with lots and lots of shopping at various price points and a small shopping mall next to the hotel with varied restaurant and coffee shop options. The subway is literally at the hotel's doorsteps and the green line takes you directly to the University station with a relatively long walk or a 5 minute tram ride to the Hagia Sophia and the tourist area around it. Istanbul has efficient taxi service that you can reserve through Uber, nice restaurant options are a 10 minute taxi ride away.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Ramenick

Amazing !

This property exceeds luxury. From the staff, to the service to the rooms. We spent 7 nights here and it was in the heart of everything.

Partner

8/10

Excellent

21 Sep 2025

shariar

Gut und solide

Partner

10/10

Exceptional

11 Sep 2025

LUIS FELIPE

Great experience!

Staff is really amazing! Super helpful and incredibly kind. They know what hospitality means.

Clean, very comfortable and quiet.
The hotel is located in a business area, just 3 blocks from the world’s top brand boutiques and just 5 minutes from a very big mall. If needed, subway station is 25 meters from the hotel.

Partner

6/10

Pleasant

07 Sep 2025

karim

We stayed here for 2 nights. rooms are very small for Istanbul standards. I don't like the neighbourhood because only fast food / burger fires in the adjacent mall and our room looked at the mall. why would anyone want to sit on a balcony to look at a mall and other rooms.

That said, the place is perfect overall. I will definitely stay here again.

Business_and_leisure Partner

8/10

Excellent

04 Sep 2025

karim

Rooms are small and they upgraded us to a smaller room with balcony. I would never use a balcony that is starring at a interior mall

Business_and_leisure Partner

10/10

Exceptional

27 Aug 2025

Verified traveler

The team at the hotel were excellent. We would very much recommend the hotel to vistors and press teams. A great experience!

Business

10/10

Exceptional

25 Aug 2025

Rashid

Excellent

Friends_and_family Family

10/10

Exceptional

09 Aug 2025

HARPREET

Very clean hotel amazing staff

Leisure Family_with_children

6/10

Pleasant

06 Aug 2025

Adriana

This is a good hotel for a day or two. Other than that, the staff tend to talk about the guests amongst one another.

Business_and_leisure Family

10/10

Exceptional

29 Jul 2025

david

Great bed comfort and space in junior suite. Overall great experience, a genuine 5 star hotel. Many other hotels in Istanbul star rating not accurate at all.

Leisure Family

10/10

Exceptional

14 Jul 2025

Nizar

The hotel staff was welcoming, kind, quick to solve any requests. Loved that the hotel was in the middle of the city with plenty of places to eat, shop, or just explore.

Leisure Family

10/10

Exceptional

05 Jul 2025

Juliette

Great stay in Nisantasi

Hotel was beautiful and the staff were extremely helpful. Room was spacious and comfortable, and well decorated too. Did not have a chance to eat their food but will be back for sure.

Business Family

10/10

Exceptional

05 Jul 2025

Hamid

Exceptional Stay at The Westin Nisantasi

I stayed with my family at The Westin Nisantasi Istanbul for five nights, and it made our first visit to Turkey and Istanbul truly exceptional. The experience was nothing short of pleasant from start to finish.

The staff were incredibly polite, helpful, and accommodating. Room service was outstanding—prompt, thoughtful, and consistent. We received some lovely surprises, such as a bottle of sparkling water and a cake upon arrival, a very kind gesture. Every request we made, whether for extra towels or a shampoo refill, was handled quickly and efficiently. I also appreciated how our requests were logged in the system, ensuring smooth communication between staff.

We were even offered one complimentary buffet breakfast, possibly due to the length of our stay. It was a delightful surprise, and the breakfast itself was excellent, featuring a wide selection of high-quality items.

While I, unfortunately, can't recall the names of every team member who helped us, from the doorkeepers to concierge and cleaning staff, I want to especially thank Mustafa, who assisted us both on the night we arrived and the day we left. He kindly helped with our luggage and arranged a taxi to the airport at a fair rate.

Thank you to everyone at The Westin Nisantasi for making our first time in Istanbul so memorable. I truly hope we have the opportunity to return and stay with you again.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

mohammed

Nice

Near to shopping center

Partner

10/10

Exceptional

26 Jun 2025

Abdulmohssen

I like the Hotel and location

10/10

Exceptional

23 Jun 2025

Misha

Great location

Family_with_children

8/10

Excellent

04 Jun 2025

Geoffrey

The location was excellent, and the room itself was spacious with an extremely comfortable bed. However, there were several disappointments. The towels and robes had visible stains and had to be replaced after we called the front desk. On top of that, the front desk forgot to return our passports at check-in—we had to call twice to get them back, which was unsettling. The room also had peeling wallpaper and some mold in the shower. To make matters worse, there was loud drilling directly above us for multiple days, which made it hard to relax.

Leisure Partner

10/10

Exceptional

16 May 2025

Fattema

it was very nice cleaning

10/10

Exceptional

28 Apr 2025

Ali

The staff were so helpful and friendly

Leisure Family

10/10

Exceptional

25 Apr 2025

Claudia

This hotel offers exceptional convenience for travelers, thanks to its prime location just steps from a metro station, making it easy to explore the city without the hassle of long commutes. Nestled in a safe and welcoming neighborhood, guests can enjoy peace of mind whether arriving late or heading out early. The hotel itself is impeccably clean, with well-maintained rooms and common areas that reflect a high standard of care. Each morning begins with a wonderful breakfast—fresh, varied, and satisfying—providing the perfect start to the day. What truly sets this place apart, however, is the kindness of the staff and the incredible warmth of Turkish hospitality. From the moment you arrive, you’re treated not just as a guest, but as a valued part of the experience.

Self

10/10

Exceptional

23 Mar 2025

Melissa

My new favorite hotel in Istanbul

This hotel is off-the-charts good. The staff is so friendly and helpful, the hotel is so clean and comfortable, and despite being in a super crowded neighborhood, the room was so quiet. I love the Westin brand, but this hotel managed to exceed my already high expectations. I will stay again (and again and again)!!

Business

6/10

Pleasant

17 Mar 2025

andrea

Nisantasi is a lovely area but the hotel is in a noisy and not so upscale area

Business Self

10/10

Exceptional

11 Mar 2025

Khalid

Good enough

10/10

Exceptional

06 Mar 2025

Raad

Good

Leisure Self

10/10

Exceptional

04 Mar 2025

Khaleel

Friendly atmosphere and staff

Leisure Family

10/10

Exceptional

27 Feb 2025

Saleh

Good location

Friends_and_family Family

6/10

Pleasant

12 Feb 2025

rabih

Good location

Leisure Family

10/10

Exceptional

30 Jan 2025

Imad

Good hotel and good service, we enjoyed it.

Business

8/10

Excellent

02 Jan 2025

Alex

Too much noise from other floors

Family_with_children

10/10

Exceptional

09 Nov 2024

Riad

Excellent

Leisure Friends

10/10

Exceptional

22 Sep 2024

Noaman

The best Westin ever

The stay was one of the most comfortable stay. The room size and the amenities were perfect.
One of theost friendliest staff especially the bellboys and the restaurants staff.
The location is perfe t for city explorers.

Business Family

10/10

Exceptional

04 Aug 2024

Jad

The facility is excellent, new and accesssible to many shopping districts. Staff is very helpful and rooms are spacious

10/10

Exceptional

07 Jul 2024

EISA

Location
Clean

Swiming pool not avalible-
Small loopy-

10/10

Exceptional

18 Jun 2024

lamya

Great hotel at a great location

Great location, very comfortable room.. especially the bed, very friendly accommodating staff

Partner

10/10

Exceptional

07 May 2024

Ahmad

الموقع ممتاز والمعاملة ممتازة من جميع الموظفين سواء في الاستقبال او في مطعم الفطار او الكونسيرج والإفطار شامل ولذيذ

Friends_and_family Family

10/10

Exceptional

05 May 2024

TALIN

Close to everything but house keeping is not great and not good concierge charged me 300$ for private tour insread they put me in a taxi

Leisure Self

10/10

Exceptional

24 Feb 2024

DAUREN

Nisantasi

Good hotel at the Center of Nisantasi, everything is at walking distance

Business Partner

10/10

Exceptional

10 Feb 2024

Rafaa

Receptionists and the rest of the staff
e.x Zafer, Hakan, Aleyna and Frahat..

Leisure

10/10

Exceptional

25 Jan 2024

alaia

Perfect bedding, service perfect, very nice and helpful for any question.

Business Family

10/10

Exceptional

06 Jan 2024

Merched

Great hotel and amazing staff especially Jan. We loved the location the room is spacious and well decorated. Would def be my first choice in istanbul and i have stayed in a lot of hotels in istanbul. West in is the best for a short stay

Leisure Partner

10/10

Exceptional

06 Jan 2024

maryam

Great location excellent service from the moment we walked in to the hotel till we checked out super clean