Hotel T

8/10

Excellent

13 May 2026

James

The staff was great. Very nice and professional.

Self

10/10

Exceptional

13 May 2026

Debra D

Our room here was modest in size (as expected in downtown Manhattan), but had everything that we needed. The room was clean. Staff was friendly and helpful. Security was excellent, making sure that only registered guests had access to the elevators which went up to the rooms. The location was right in the theater district, which made it handy for going to Broadway shows.

Partner

10/10

Exceptional

12 May 2026

Alex

Very nice art deco hotel. Wonderful staff and great location.

Partner

6/10

Pleasant

12 May 2026

Bella

Bed was very comfortable, but room was tiny and so much dust! Things like all of the light switches and the buttons on the safe were so grimy I felt the need to antibacterial wipe everything. Clearly room hoovered but real lumps of dust along all edges of the room. Staff were fantastic but hotel is super dated. Fine if you just need a bed or visiting quickly for work (though poor desk for working!) but not luxurious and not somewhere I'd choose to stay for a holiday.

Self

8/10

Excellent

12 May 2026

Timothy

Good stay.
Had to request a coffee maker in my room but they brought it right up.
No complaints.

Friends

10/10

Exceptional

12 May 2026

Angela

I liked everything about it

Partner

10/10

Exceptional

12 May 2026

Teresa

Excellent location, wonderful and helpful stuff, outstanding breakfast and super clean, comfortable room with a tastefully done decor.

Highly recommend it and will definitely come back when traveling again to Wroclaw.

10/10

Exceptional

11 May 2026

Ijiltsetseg

I stayed with my friends

2/10

Poor

11 May 2026

Javier

I was going to details what was wrong with this Hotel until we found a cockroach in the room.

Location is the only Plus, but I really regret having stayed there. Never again.

Family

10/10

Exceptional

11 May 2026

Mohammed

The staff are very professional and the facility is very clean.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Terry

This was my first time in New York. My stay was okay comparative to other hotels I have stayed in other cities. The parking was best if you valet parked. They did not allow in and out parking. The hotel was nice except the shower was very small. The staff was moderately hospitable. The dining was unimpressive with no room service. I was right off Times Square so that was exciting. My doorman Bolivar was the shining spot. He was great!!!

Partner

10/10

Exceptional

10 May 2026

Natthan

Beautiful hotel and great stay.

Family

6/10

Pleasant

10 May 2026

Kelly

location is great only half a block to time square, but that's about it. was given vouchers for a pizza and a coke a few blocks away when we go there it was only 2 slices no drink. pipes were clanking throughout the night and when showering water pressure dropped numerous times. after checking out, the 300 dollar deposit they took upon checking in wasn't refunded completely. they charged us 137 dollars for \"facility fees\". Basically they ripped us off for 137 bucks. the streets are safe no need to watch your wallet, but watch out for the hidden fees with the hotels.

Partner

10/10

Exceptional

10 May 2026

Nick

Staff were very helpful and professional. Good dining options on site and nearby.

Partner

8/10

Excellent

10 May 2026

Aravind

Rooms were cleaned up properly and amenities were okay and wish microwave or tiny refrigerator provided in the room. Great location and good food options in the same place. Good feeling of being in nyc heritage property

Family_with_children

10/10

Exceptional

10 May 2026

bryan

always feel at home at the Edison

Partner

10/10

Exceptional

10 May 2026

Sarah

Staff is awesome (especially Hanniel!), friendly, and super helpful. Loved both the restaurants (check out the singing staff at Friedman's if you love showtunes) and the Rum House. Coming back in June!!

Family_with_children

8/10

Excellent

09 May 2026

Joseph

If you want a sound and secure hotel at a mid-$300 price in the heart of the chaos that is Times Square, Edison is a good choice. There was a bit too much—conferences, conventions, Mother’s Day, people, for me, but… if you are going for theater, you couldn’t be more in the heart of it. A once grand hotel is still treated as such by those who run it.

Friends

10/10

Exceptional

09 May 2026

ROBERT

nice place really close to time square

Partner

10/10

Exceptional

08 May 2026

Barbara

Comfortable and clean

Partner

8/10

Excellent

08 May 2026

Trisha

The hotel is older, which is fine because it is well maintained. However be warned that the therehold to the bathroom was raised and caused a tripping hazard.

The staff could have been friendlier. We were told there was a bottle of wine in the room however there wasn’t. When we brought it up the next day the guy just walked away from us. He came back 5 minutes later and said he talked to his manager and would get us another. We didn’t ask for the bottle we were just sharing. It was odd to not have clear communication.

If you store your luggage they charge a $1 per piece and then you are encouraged to tip as well. It wasn’t the easiest process.

Overall the stay was fine for the night.

Friends_and_family Friends

2/10

Poor

07 May 2026

Susana

AWFUL experience overall. We arrived for check-in at midnight and the reception staff was extremely hostile. Any basic information had to be dragged out through questions, and the overall attitude felt very unwelcoming.

One very important detail: the hotel charges $8 for every Amazon package received, which is NOT mentioned anywhere in their description. On top of that, the package pickup process is TERRIBLE — you have to wait in the same huge check-in line just to collect packages you already paid for at \"available hours\". We had 24 packages and ended up paying an ABSURD amount. It honestly felt exploitative and wasted hours of our trip, adding the stress on our moods. Some packages were marked as received but were lost somewhere in the hotel, so more waiting time and stress.

What made this EVEN WORSE was how outdated and manual their processes were — staff were literally handling package tracking with paper and pencil by hand, which explains the disorganization.

The bathroom had no ventilation/extractor fan, the room was cold, and there was no heating available. So discusting.

I’ve traveled to NYC 4 times before and stayed in other hotels that were better, more professional and better priced. This hotel seemed to charge extra for absolutely everything while offering a much worse experience overall.

Shoutout to the only truly helpful person we encountered there: Pablo from engineering, who kindly provided us with a portable heater.

You suck, as a team and as a hotel.

Family

10/10

Exceptional

07 May 2026

kecia

Customer service at its very best ! The entire team ! The food and the cleanliness and atmosphere was superb and across the street from the Barrymore Theatre …absolutely amazing ! Thank you and we wol be back ! Toy and the entire team rock oh and the extra special touches with your partnership with the cafe / restaurants were perfect as we ate at all three …and the elegant mothers say touch with photo opportunities were priceless as we were here for a mommy and daughter annual trip ! Thanks

Family_with_children

4/10

Poor

06 May 2026

Thayany

Great location, room wasn't as advertised in pictures hotel staff did not offer to let us switch to a different room

Partner

10/10

Exceptional

06 May 2026

Giovanni

I was very happy with my stay . They upgraded my room to a suite . The king bed was so comfortable. Maid was very nice. Because I was a solo traveller they included lunch at a nearby deli.
Loved my stay ! Not first time at the Edison.

10/10

Exceptional

06 May 2026

Eric Thomas

The property was clean, and well maintained. The staff were firendly and helpful. The amenities left a little to be desired. The entertainment (TV) system was from 2008, and some features (Googlecast specifically) failed to work. Though I understand that's not why people come to the Theater District, it's still suboptimal. Finally, I fully recognize space is at a premium, but the gap between the sink and shower door was VERY small (as was the bathroom). This was highly inconvenient.

Partner

8/10

Excellent

06 May 2026

Joel

Great location near Times Square and Broadway. Clean room, friendly staff, and easy check-in/check-out. Rooms are small, but overall a good stay at an affordable price point for Manhattan hotels.

Self

8/10

Excellent

06 May 2026

Erecia

I had a wonderful stay here. They had happy hour and gave breakfast vouchers.

Self

8/10

Excellent

06 May 2026

Tamara

In terms of convenience and location, the hotel is unbeatable. The staff is phenomenal, great service. Breakfast to go every morning was amazing and hearing the cheers from the crowds at the Richard Rodgers Theatre stage doors every night was fun. In terms of sound, the walls of the room we were in were very thin. It was a noisy stay.

Family_with_children

8/10

Excellent

05 May 2026

Janice

Very safe, convenient location in the theatre district. Stay here every time I visit the city.

Self

10/10

Exceptional

05 May 2026

Kathy

Excellent staff and location

Self

10/10

Exceptional

05 May 2026

Sara

Wonderful hotel and location. The staff was really kind, professional, and helpful. The hotel has lots of characater too; it felt like quintessential New York. Great hotel!

10/10

Exceptional

05 May 2026

Renee

Clean, lots of food options

Friends

10/10

Exceptional

05 May 2026

Nathaniel

Preferred place to stay due to location staff and onsite restaurant is a plus great customer service

Self

10/10

Exceptional

05 May 2026

Tina Louise

Great location, staff is very friendly - felt very secure

Family

8/10

Excellent

04 May 2026

Christopher

Had some issues with our room not being ready 15 mins after checkin time, had to wait another 15 mins, then they tried to give me a room with 2 queen beds instead of a king bed, they tried to fix it but the King room wasn't ready still I had I had to wait another 20 mins. Once we got our room it was nice and clean, small but great location next to broadway theaters and times square. Would recommend others give it a shot.

Family_with_children

8/10

Excellent

04 May 2026

Sandy

Concierge couldn’t understand us very well. Also it said broadway tix were half price on the weekend but that wasn’t true. We got wayyyy cheaper on ticket master. Refillable water station on floor 18 was terrible!! Undrinkable! Sink water was better. Good location and friendly staff. Red wine was good.

Friends_and_family Friends

8/10

Excellent

04 May 2026

Syed A

The staff, and amenities were great, the only complaint I have is that even a fter all windows closed and curtains down, some traffic noise came thru.

Self

8/10

Excellent

04 May 2026

Adrian

Surprisingly not bad, near everything. While everyone went to tlTimes Square, we veered left to Hell's Kitchen neighborhood for dining and found wonderful little hole in the wall restaurants. Room is a little noisy from the sounds of the city, but it is to be expected since you're so close to such a popular area. Definitely will stay again.

Partner

10/10

Exceptional

03 May 2026

Samuel

The staff were really great, and the room itself was definitely clean. However, there wasn't any coffee provided in the room, and the space was quite small.

Partner

10/10

Exceptional

03 May 2026

Gregory

Had a delightful time. We ate it both of the restaurants and they were fantastic. Great cocktails too.

Friends

10/10

Exceptional

03 May 2026

Maria M De

Very friendly staff and perfect location!!
Excellent beds !
A very safe place to stay!!

10/10

Exceptional

03 May 2026

Edward

The hotel is perfect location for the theaters and restaurants - staff is great and you get free breakfast! This is the only place we stay when visiting NYC!

Partner

10/10

Exceptional

03 May 2026

Diana

Helpful staff. Comfy bed. Convenient grab-n-go breakfast. Hot water in the shower with solid water pressure.

Family

10/10

Exceptional

03 May 2026

Seth

Nice hotel and staff was great

Family_with_children

10/10

Exceptional

02 May 2026

Andrea

Great front desk! Well kept rooms and cleaning services. Perfect location! Would definitely stay here again when we visit in the future!! Thank you!

Partner

8/10

Excellent

02 May 2026

Edison

Valet parking

10/10

Exceptional

01 May 2026

Brian Michael

The rooms are clean and the staff are friendly and helpful. The bars and restaurant are great options when you don’t want to leave the hotel in a rainy day or you just want a day of not wondering far. The bartender at Bind 45 is exceptionally good and makes me feel welcome. I will definitely be staying at Hotel Edison again.

Friends

10/10

Exceptional

01 May 2026

Linda

Great

10/10

Exceptional

30 Apr 2026

Synthia

Great location near Broadway theaters and Times Square! Great staff and very commendable accommodations. I would definitely stay here again for my next visit to Broadway and Times Square!

Self

10/10

Exceptional

30 Apr 2026

Tracey Ann

Excellent hotel and so close to Times Square. Hotel is literally in the middle of all the Broadway theatres. Very convenient to shopping and restaurants. Breakfast was a definite perk. You have vouchers you can redeem for hot breakfasts and two nearby eateries. Would definitely stay at the Hotel Edison again!

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Solmaz Soul

Absolutely enjoyed my stay. Thank you to Jennifer at reception for making check in a breeze. She made sure to tell me about all the amenities, perks and gave advice about the neighboring restaurants and activities. Humberto was super helpful with helping me to my room. Everyone is just absolutely kind and welcoming. The room is clean and newly renovated. The breakfast is incredible at bond. Cannot wait to come back.

Self

10/10

Exceptional

30 Apr 2026

Maryellen

Breakfast menu was limited but good. There was an additional fee to sit in the dining room.

10/10

Exceptional

30 Apr 2026

Renee

Rooms were very clean, bed was comfy. Location in the heart of Time Square.

Self

8/10

Excellent

30 Apr 2026

Patricia

Very clean hotel and breakfast vouchers were a plus. I felt water and coffee should have always been stocked. Instead everyday we had to stop àt the front desk and ask for more. Bathroom is very small and a challenge for three ladies getting ready for the day. For the price and location, I would definitely book again.

Family

8/10

Excellent

29 Apr 2026

BRANDIE DENISE

I really liked how close to all the things I wanted to see and do, I liked the businesses such as Bond41 and Gayle's and The Rum House - it was great to visit and then be able to go right to my room after.

What I didnt like - it took me 4 days, and 2 calls (1 hr apart) to get my VIP perk (bottle of wine). So if you are VIP, just be persistent.

You will hear honking (they love to honk in this city) and the occassional sirens, but you are in the city. I liked that I had a balcony but sad that the door to it was bolted shut.

There were many breakfast options here. The grab and go is nice, but not so great if you cant do dairy, but Carvers had non dairy options (and I think they could make their breakfast sandwhich with no cheese if asked). I liked being able to grab a water, banana and packet of pancakes to eat while I head out.

The room - very small. There is a table but with the coffee machine and phone on it, there wasnt much room left to put my items. I travelled solo, I think it would be tricky if my husband came because he has a cpap machine that takes up room

I would definately stay here again!

Self

10/10

Exceptional

29 Apr 2026

Kathleen

Clean room. Appreciated arrangement of the shuttle from airport to hotel. Everyone every accomodating. Liked the Grab and Go breakfast!

Partner

8/10

Excellent

29 Apr 2026

Lawrence

No Late Checkout but they will store luggage during day for minimal fee

Friends

8/10

Excellent

29 Apr 2026

Kelly

Second stay here. Rooms are spacious. Washroom is small. Great location. Breakfast is good. Loud due to construction outside during the night.

Family

8/10

Excellent

29 Apr 2026

Putu

I recommend to staying at Edison hotel close every where and safe

10/10

Exceptional

29 Apr 2026

Graham

Great place to stay

10/10

Exceptional

29 Apr 2026

Michelle

Hotel Edison was an excellent choice for our stay in NYC. The staff were helpful, kind, and friendly. Everything was handled with a smile from our room upgrade, holding our bags so we could do some sightseeing, and valet parking our car. We would definitely stay here again.

Friends_and_family Family

8/10

Excellent

29 Apr 2026

HOPE

Great location, love the architectural presence. Very pleasant atmosphere , very convenient to access public transportation. Staff is always present and helpful.

Family

8/10

Excellent

29 Apr 2026

James

Very little comfort for Senior citizens
Minimum lighting in our room (516)
Front desk personal always in a hurry.

Location is GREAT.

Family

10/10

Exceptional

29 Apr 2026

Haley

This hotel was the best I have stayed at in NYC and I visit twice a year. The staff was friendly and helpful, the location was perfect, rooms were nice and spacious, very clean, the restaurants were great! They offered a happy hour for guests and free or discounted breakfast each day.
I will stay at Hotel Edison every time I visit from now on.

Friends

10/10

Exceptional

29 Apr 2026

Tim

I stayed for three nights, and thoroughly enjoyed my stay. Yes, the rooms are small, but it is New York. The hotel staff where all very friendly, the property is clean and well maintained, and the location is great. The hotel is close to all the Theaters, transportation and many sites. I would definitely stay again.

Self

10/10

Exceptional

28 Apr 2026

Mary

All Staff Members we interacted with were very pleasant & helpful. The room was very nice. The $6.50 Breakfast at Freidman's was a nice amenity.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Jessica

Everything was as expected

Self

10/10

Exceptional

27 Apr 2026

Eloisa

A 1 minute walk to Time Square, the staffs are very nice and polite especially Bobby the Doorman and Albert the Bell Man. 😁❤️

Family_with_children

10/10

Exceptional

27 Apr 2026

Shelley

Everything was perfect staff as always is very accommodating and responsive to any requests. This is my go to place in New York.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Alexandria

I’ve gotta say that for a hotel situated within 1/2 a block of Times Square (and an extremely high volume property at that), it was absolutely immaculate! The decor was classic Art Deco in the Lobby and the floors seemed to all be nicely updated. Our room was very affordable so my expectations were pretty low going in. I was very pleasantly surprised with the cleanliness, finishes and overall condition of our room (considering the location and price) and would therefore highly recommend a stay here if you want an excellent value right in the heart of it all!

Family

10/10

Exceptional

27 Apr 2026

Sophie-Maude

Staff was very friendly, room was clean and spacious, the restaurant Bond 45 was excellent. The only thing is that I wanted to purchase the hotel tote bag and nobody could tell me where I can purchase it.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Alexander Xavier

Our stay in New York was amazing! The hotel location is incredible and made it very easy to explore the city. The hotel itself is very good, super clean and organized, and we felt very comfortable during our stay. We loved everything! As a suggestion, it would be great if they had a minibar in the room, as it would make the experience even better. Other than that, everything was wonderful and we would definitely stay there again!

Partner

10/10

Exceptional

26 Apr 2026

Tammy

Hotel Edison is convenient to Times Square. The staff are helpful. Bonds 45 is a fantastic restaurant.

Partner

10/10

Exceptional

26 Apr 2026

Nichole

Luggage hold secure nice restaurants

Friends_and_family Family

4/10

Poor

26 Apr 2026

Felicia

We selected this hotel because it was in close proximity to the Barrymore Theatre. The room was very basic (bathtub, bed, towels), no coffee maker, refrigerator, or microwave. When I asked the desk for a refrigerator, I was advised it would cost $50 (didn't know if that was per night or per stay). Also, the room door also would not close unless you forced it - a safety concern. Thankfully, we were only there for one night.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Nathalie

Overall solid hotel option! Great location, room was lovely and staff were friendly. The grab and go breakfast was a brilliant perk, kept us full until dinner.

Partner

10/10

Exceptional

25 Apr 2026

Mayra

Enjoyed our stay! Staff was great but housekeeping staff were EXCELLENT super friendly and caring made us feel comfortable and well taken care of. Rooms were clean and organized.

10/10

Exceptional

25 Apr 2026

Marilyn

Great location, walking distance to all theatres on Broadway. Good grab and go breakfast. Clean rooms.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Jill

Everything was wonderful! Smooth though busy check in, breakfast options and value. Location and choices of dining were really good and other than not being able to get into the Rose singers option at friedman’s - all was good! Don’t like the resort fee, but saw the value added amenities including the city tours that helped with that. Will be back for sure!

Partner

10/10

Exceptional

25 Apr 2026

David

staff was super friendly

2/10

Poor

25 Apr 2026

Jorge

Dear Management of Hotel Edison Times Square,

I am writing to formally lodge a complaint regarding my recent stay at your property from April 24 to April 25, 2026, in Room 301.

During the course of my stay, I encountered multiple serious issues that significantly impacted my experience:

First, upon arrival and throughout the duration of my stay, there were numerous service deficiencies that were not adequately addressed by hotel staff.

Additionally, I utilized your valet parking service and paid a fee of $75. Upon retrieving my vehicle, I discovered that $50 in cash, which had been left inside the ashtray with the vehicle secured, was missing. This raises serious concerns regarding the security and integrity of your valet service.

Furthermore, on Saturday, April 25th, at approximately 5:30 a.m., the fire alarm was activated. I attempted to contact the front desk multiple times by dialing “0,” but received no response. As a result, I was forced to go down three floors in person. When I reached the front desk, I was informed that there was no issue and was instructed to return to my room, despite the alarm continuing to sound for an additional 15 minutes. This situation was both alarming and unacceptable from a safety standpoint.

Following my departure, I made several attempts to contact the hotel on April 25th and left messages; however, I have not received any response or return call.

Given the seriousness of these matters—including the apparent theft from my vehicle,

Partner

10/10

Exceptional

25 Apr 2026

Linda

Great on everything

Friends

10/10

Exceptional

24 Apr 2026

Donna

Handy and nice staff.

Family

10/10

Exceptional

24 Apr 2026

stacey

N/a

Family_with_children

10/10

Exceptional

23 Apr 2026

Melissa

Really enjoyed our stay. Room was spacious and clean. Staff was very attentive. Was within walking distance of everything! Going to make this our go to in NYC!

Partner

8/10

Excellent

23 Apr 2026

Sandra

Very good value for money and convenience.

Family

8/10

Excellent

23 Apr 2026

Hannah

We stayed here for a few nights to see a Broadway show. The location was very convenient. Our room was a decent size for NYC. Daily cleaning and free breakfast were a plus. The shower in my bathroom was missing a door which led to a lot of water on the floor but otherwise everything was in good condition.Use your vouchers at Carve for a breakfast sandwich or pastry. It was the best option of the three available.

Friends_and_family Family

2/10

Poor

23 Apr 2026

Bess

It was chaos

8/10

Excellent

23 Apr 2026

Rowan

Loved the happy hour, staff was amazing, very helpful and friendly. Shout out to Fehat best bell boy ever

10/10

Exceptional

23 Apr 2026

Angela

Loved the decor. They have great security and friendly helpful staff. Enjoyed the breakfast. Rooms are nice sizes. And two great restaurants onsite. Amazing location.

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Amanda

Staff is very accommodating and made my son’s 18th birthday on Broadway super special. Upgraded us to a suite for free! And managed to get us early check in during a busy vacation week. 5th stay at the Edison and will never stay anywhere else in the city!

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

SOL

Clean room..

Self

8/10

Excellent

21 Apr 2026

Erin

I enjoyed the offered amenities and the comfortable rooms. Wish the bathrooms were a bit bigger, but it is an older property.

Family

8/10

Excellent

21 Apr 2026

Madelyn

Fine

Family

10/10

Exceptional

20 Apr 2026

Meucosha

Serves breakfast, Clean room, nice size bathroom with a walk in shower and helpful staff. The hotel is literally a 1-2 minute walk to Time Square.

Family

10/10

Exceptional

20 Apr 2026

Jessica

Super chill staff. Great sense of humor. Clean and amazing rooms. 100% reccommend

Partner

10/10

Exceptional

19 Apr 2026

Daetanya

Happy hour was awesome. It included music, free wine, fruit and cheese. Another night there was a comedian as entertainment.

Family_with_children

10/10

Exceptional

19 Apr 2026

Monica

The service was impeccable. Staff were friendly, helpful and accommodating. The experiences on sight i.e., Broadway waiters and curated jewelry were an added surprise.

Partner

10/10

Exceptional

19 Apr 2026

Cora

Hotel and our room was well maintained and clean. Checkin was quick and easy. Our room had a heat/cooling system that worked well.

Partner