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Ambassador Cruise Halong Bay

Hanoi and North · Vietnam

Halong International Cruise Port, Bai Chay WardView location

9.4/10Excellent20 Reviews
Cleanliness9.4/109.4
Service9.8/109.8
Comfort8.0/108.0
Condition8.8/108.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ambassador Cruise Halong Bay

The Ambassador Cruise Halong Bay offers 46 cabins for your comfort. Centrally located in Halong Bay, a UNESCO World Heritage site, the cruise allows easy access to this stunning natural wonder. Free Wi-Fi is available in public areas, though signal interruptions may occur.

Check-in is from 11:00 AM to 12:15 PM at the Ambassador Lounge, Halong Sungroup International Cruise Port. Boarding begins at 12:15 PM, with a final call at 12:30 PM. Please note that the room rate does not include transportation, kayaking, beverages, or spa treatments.

Contact the property for further details and to provide required passenger information at least 24 hours before arrival. Charges apply for extra beds and children aged 5-11. Different policies may apply for bookings exceeding five rooms.

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This vessel pulls anchor and sets sail from Bai Chay for at least part of your stay. Make yourself at home in one of the 46 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Satellite television is provided for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Beach services
Smoking areas
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 11:30 AM
Check-in until 12:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Beach nearby On bay Noise-free rooms not guaranteed Car recommended Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Private host property Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests must provide complete passport information to the property at least 48 hours before the cruise date. Guests who do not provide this information and arrive after 10 AM (GMT+7) on the check-in date will be denied boarding by the port authorities, and the booking will be canceled with full charges applied.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: VND 300000 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Filipino

    English

Nearby attractions

Ha Long Bay 0.1 km / 0.1 mi
Ha Long International Cruise Port 0.1 km / 0.1 mi
Bai Chay Beach 0.7 km / 0.4 mi
Dragon Park 0.8 km / 0.5 mi
Typhoon Water Park 0.9 km / 0.6 mi
Queen Cable Car Ocean Terminal 1 km / 0.6 mi
Sun World Ha Long Park 1.1 km / 0.7 mi
Bai Chay Market 1.2 km / 0.7 mi
Cua Luc Bay 1.5 km / 0.9 mi
Sun Square 1.5 km / 0.9 mi
Bai Chay Bridge 2.4 km / 1.5 mi
Cái Dăm Market 4.7 km / 2.9 mi
Queen Cable Car Sun Terminal 4.7 km / 2.9 mi
Sun Wheel Ha Long 4.7 km / 2.9 mi
Ha Long Night Market 5.7 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Year of most recent renovation: 2023
  • Total number of rooms: 46
  • Number of floors (main building): 5
  • Single rooms: 10
  • Double rooms: 46
  • Suites: 2
  • Triple rooms: 45
  • Connecting rooms
  • cruise
  • American Express
  • JCB
Show 59 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Dining area: 1
  • Electric kettle: 2
  • Towels and bed linen
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Show cooking
  • Air conditioning in Restaurant
  • Rooftop bar: 1Extra charge
  • ProjectorExtra charge
  • Children’s swimming area
  • Entertainment programme for adults
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast buffet
  • Buffet lunch
  • Set menu dinner
  • Breakfast and dinner
  • Full board
  • Full board without drinks
  • No alcohol is served
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Vegan meal
  • Halal meal
  • LGTBIQ friendly
  • Charges for late arrival
  • Early departureExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
  • SailingExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE KING SIZE BEDTRIPLE • KING SIZE BEDTPL.KG

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    TRIPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH BALCONYTRIPLE • WITH BALCONYTPL.BL

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    TRIPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Ambassador Cruise Halong Bay

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ambassador Cruise Halong Bay

9.4
Excellent
20 Reviews
Cleanliness
9.4 /10
Service
9.8 /10
Comfort
8.0 /10
Condition
8.8 /10
Amenities
9.2 /10
13 reviews shown
10/10
Exceptional
29 Jun 2026
Vikki
Camille and her staff went overboard to accommodate all guests and their personal and dietary needs. Dinner was 5-Star as far as cruise ship dinners go. The ship could use some updating but the experience and excursions were well worth the money.
Partner
10/10
Exceptional
08 Apr 2026
syeda
Had a great stay with impressive attention to detail throughout. The room was beautiful with an amazing view, making it a truly relaxing experience. The staff were very attentive, especially when it came to my dietary requirements, which I really appreciated. Highly recommend!
Family_with_children
10/10
Exceptional
07 Apr 2026
Ryan
Our cruise through Ha Long Bay was a memorable and largely wonderful experience, made especially special by the incredible staff onboard. Hien and the manager, Bell, truly stood out—they were warm, attentive, and consistently went above and beyond to make sure every guest felt comfortable and cared for. Their genuine hospitality added a personal touch that elevated the entire trip.

I also appreciated the cruise’s efforts toward environmental sustainability, particularly the use of refillable glass water bottles. It’s a thoughtful and impactful step in reducing waste, and one that didn’t go unnoticed.

That said, there’s still room for improvement. I was surprised and honestly disheartened by how much garbage is visible in Ha Long Bay itself. Given that reality, it feels even more important for cruise operators to lead by example. Eliminating single-use plastics entirely—such as the plastic-wrapped slippers provided in cabins—would be a meaningful step forward. These items seem unnecessary and out of alignment with the otherwise positive sustainability efforts.

Overall, this was a beautiful and relaxing experience, enhanced by outstanding service. With a stronger commitment to minimizing plastic waste, the cruise could truly set a standard for environmentally responsible tourism in such a stunning natural setting.
Partner
10/10
Exceptional
01 Jan 2026
Victor
Everything about this Ambassador cruise was outstanding. The cabin was spacious, spotless and beautifully appointed. The crew were wonderful -friendly, helpful and always ready to assist. Every meal was delicious and the live entertainment was outstanding. I'd highly recommend Ambassador Cruises to anyone looking for a great overnight Halong Bay experience.
10/10
Exceptional
11 Nov 2025
ethan
Only Ambassador Cruise made the two stops in its overnight itinerary that I wanted to do in HaLong Bay - yes I would recommend them
Leisure Partner
10/10
Exceptional
14 Jul 2025
Melissa-Jane
We had an amazing overnight stay. The staff were very welcoming, informative and professional. We opted to have dinner in our room (private dining). This was definitely a very rememberable experience with a six course meal. The food for the whole trip was some of the nicest I had. The view from our room was breathtaking. I hightly recommended Ambassador Cruises in Ha Long Bay.
Leisure Friends
10/10
Exceptional
07 Mar 2025
ANGELA

Best Cruise for Tour of Halong Bay

This is a gorgeous cruise. The service is EXCELLENT AND THE STAFF IS EXTREMELY HELPFUL. It is definitely Luxurious and they have Live Music with 2 singers that have the voices of angels. I will go back and tell my friends that this is the cruise to take for Halong Bay….Amazing!!!
Friends_and_family Family
10/10
Exceptional
20 Sep 2024
Rahul
I booked a Deluxe cabin for 2. Got a pleasent surprise during the check-in as they provided an upgraded Premium cabin to me. The entire process from check-in to checkout including the to and fro transfer to the Cruise and the excursions was hassle free and nicely managed. The entire staff was very courteous and was able to help us out whenever needed. The food (breakfast, lunch and dinner) was also good, infact they also provided Indian food which was also a surprise for us.

There are couple of improvements which we have communicated to the Cruise Managers and has been well noted by them for future experience
1. Good quality WIFI should be made available on the entire cruise. It was only available in the Restaurant and Reception area and that too didn't work sometimes
2. Some of the Indian dishes didn't have right amount of salt infact no salt I would say and couple of dishes not prepared as per the description like Laccha Paratha(chapati was served instead of layered paratha) and Poha (made of rice instead of rice flakes)
Leisure Family
10/10
Exceptional
12 Jul 2024
Thuy-An
Great service and beautiful cruise
Leisure Family
10/10
Exceptional
02 May 2024
Steven
Over all service are good
Leisure Family
10/10
Exceptional
15 Mar 2023
Lee
Worth every penny spent on this cruise. Food served was very good with great activities planned. Special mention to Emily & lisa who served us during our trip. They cater to ur needs.
Celebrated our 2nd yr anniversary on the cruise. The cruise staff decorated our room, gave us a surprise during dinner. Blown by their service. They have very good vocals on cruise as well if u enjoy live music.
Leisure Partner
10/10
Exceptional
15 Jul 2024
Seina
お天気にも恵まれのんびりと非日常的な時間を過ごす事ができました。
アクティビティもたくさんありスタッフの方も優しく丁寧でした
Leisure Partner
8/10
Excellent
04 Jan 2024
Jennifer

Overall a good experience

Overall a good experience and quality. Quite expensive to be Vietnam but it also includes food and activities. We participated in three activities and all places were very crowded. So the activities could have been better but the view from the room is amazing. The service overall is good and the food was tasty.
Partner

Location & surroundings

Ambassador Cruise Halong Bay
Halong International Cruise Port, Bai Chay Ward, Ha Long, Vietnam

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Ambassador Cruise Halong Bay

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