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Sheraton Kagoshima

Kagoshima · Japan

43 15 KoraichoView location

9.4/10Excellent498 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.4/109.4
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Kagoshima

Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Grab a bite at &More, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours).

Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 228 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes.

Conveniences include phones, as well as safes and desks.

Read more about this hotelShow less

Located in Kagoshima, Sheraton Kagoshima is within a 5-minute drive of Kagoshima Chuo Station Tourist Information Center and Amu Plaza Kagoshima. This luxury hotel is 1.7 mi (2.7 km) from Kagoshima City Aquarium and 1.7 mi (2.7 km) from Kagoshima Citizens' Culture Hall.

Make yourself at home in one of the 228 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Green Tourism Program Green Key (Foundation for Environmental Education) Green Key Global Unicode Support false Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property's public bath and foot bath will be closed from 1 AM to 3 PM on January 7, 2027.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
    • Covered self parking fee: JPY 1500 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    Korean

    Japanese

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Museum of the Meiji Restoration 1 km / 0.6 mi
Tenmonkan Street 1.4 km / 0.9 mi
Jigenryuhyohousho History Museum 1.4 km / 0.9 mi
Kagoshima Chuo Station Tourist Information Center 1.5 km / 0.9 mi
Amu Plaza Kagoshima 1.6 km / 1 mi
Amuran Ferris Wheel 1.6 km / 1 mi
Xavier Church Shinseido 1.6 km / 1 mi
Kagoshima Botanical Garden 1.7 km / 1 mi
Terukuni Shrine 2.1 km / 1.3 mi
Kagoshima City Library 2.1 km / 1.3 mi
Saigo Takamori Statue 2.2 km / 1.3 mi
Shiroyama Park 2.2 km / 1.4 mi
Kagoshima City Museum of Art 2.3 km / 1.4 mi
Water Front Park 2.4 km / 1.5 mi
Kagoshima Citizens' Culture Hall 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 228
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Bellboy service
Show 6 more facilities & services
  • Lift access
  • Garden
  • Banquet hall
  • Spa treatments
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Sheraton Kagoshima

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Sheraton Kagoshima

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB-1

    Photos are not available for this room type.

    Sheraton Kagoshima

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN

    Photos are not available for this room type.

    Sheraton Kagoshima

    QUADRUPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CAPACITY 2DOUBLE • DELUXE CAPACITY 2DBL.C2-DX

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Sheraton Kagoshima

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWS • 1 Bedroom • 35 m²DBL.DX-WV
    DOUBLE DELUXE WITH VIEWSPhoto unavailable4 photos

    Sheraton Kagoshima

    DOUBLE DELUXE WITH VIEWS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Room amenities

    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Desk
    • Slippers
    • Housekeeping
    • Soundproof room
    • Electric Kettle
    • Ironing set
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sheraton Kagoshima

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 35 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable2 photos

    Sheraton Kagoshima

    DOUBLE DELUXE KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Soundproof room
    • Electric Kettle
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Shower
    • Bathroom
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub or Shower allocation on arrival
    • Slippers
    • Desk
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEWDBL.CB-CV

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUB CITY VIEWQUADRUPLE • CLUB CITY VIEWQUA.CB-CV

    Photos are not available for this room type.

    Sheraton Kagoshima

    QUADRUPLE CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE GUEST ROOMQUADRUPLE • DELUXE GUEST ROOMQUA.DX-GR

    Photos are not available for this room type.

    Sheraton Kagoshima

    QUADRUPLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV

    Photos are not available for this room type.

    Sheraton Kagoshima

    SUITE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Sheraton Kagoshima

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 2QUADRUPLE • CAPACITY 2QUA.C2

    Photos are not available for this room type.

    Sheraton Kagoshima

    QUADRUPLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Sheraton Kagoshima

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE CAPACITY 2QUADRUPLE • DELUXE CAPACITY 2QUA.C2-DX

    Photos are not available for this room type.

    Sheraton Kagoshima

    QUADRUPLE DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Sheraton Kagoshima

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Sheraton Kagoshima

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Kagoshima

9.4
Excellent
498 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
KISUK
전체적으로 호텔컨디션은 너무좋았고 투숙기간동안 불편한 없이 투숙하였습니다.
10/10
Exceptional
04 Jun 2026
Kamber
Tomoko from the concierge team was amazing. The rooms are also great. Highly recommend
10/10
Exceptional
03 Jun 2026
MAYU
Great staff
Family
10/10
Exceptional
22 May 2026
Matthew
The rooms are huge and modern. Get the room that faces the volcano. All the staff are extremely nice and helpful. The bar on the top floor is really nice too.
Friends
10/10
Exceptional
22 May 2026
Stacey
The room was bright and clean. Amenities were abundant. Food was excellent at hotel. Onsen was very nice
Partner
10/10
Exceptional
21 May 2026
Boris
Thanks,
Everything was perfect.
Family
10/10
Exceptional
13 May 2026
ofek
Staff was super helpful
Partner
10/10
Exceptional
28 Apr 2026
SAORI
Good breakfast and spa
Partner
10/10
Exceptional
24 Apr 2026
Nicola
The room is clean and spacious. The onsen is also wonderful. Plenty of packing space.
Partner
10/10
Exceptional
18 Apr 2026
Jane
This hotel is a great deal, especially with a strong dollar. Our room was spacious and had a magnificent view of the volcano, the city and the sea. Staff were helpful and attentive. The tram that runs through the city stops right in front of the hotel so travel was especially easy.
Partner
10/10
Exceptional
12 Apr 2026
Hsiao Lun
Sheraton staffs are very nice. Breakfast has so many choices . The view of Sakura island is amazing . Room amis very comfortable .We lost passport in the hotel , the hotel contacted us right away. Really appreciated their help . I would like to stay here again .
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Marie-Hélène
Great hotel, staff & restaurants. Right by tramway line and the river. Room was large, clean, and with a great view of the volcano. Loved the spa and onsen. Not far from Kagoshima-Chuo Station. Would definitely recommend.
Self
10/10
Exceptional
01 Apr 2026
Hirosuke
Aside from the slightly high parking fee and the fact that one toothbrush was missing, I was satisfied.
Friends_and_family Family
10/10
Exceptional
27 Mar 2026
kisik
Breakfast menu was quite good and fresh.
Parking lot is a bit far, so a little inconvenient.
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Mary
Karen on Concierge Desk was extremely helpful and went above and beyond to help reunite me with property I left at my previous hotel. The manager in the Daily Social Restaurant was particularly helpful in accommodating our vegan requirements. The staff are a credit to the Sheraton Kagoshima.
Friends_and_family Family
8/10
Excellent
16 Mar 2026
MINKYU
Even though all the facilities of Sheraton are excellent, the price is too expensive compared to the other hotels.
Friends_and_family Friends
10/10
Exceptional
18 Feb 2026
Douglas
Not only is the hotel beautiful, well-equipped, and conveniently located, but the staff is the absolute best! Our room was clean, comfortable, and quiet, and we enjoyed a fabulous view of Sakurajima. Highly recommended!
10/10
Exceptional
09 Feb 2026
Chun-Nan
Every thing is good enough
Partner
10/10
Exceptional
07 Feb 2026
MiSun
Wonderful scenery, wonderful people
Partner
10/10
Exceptional
27 Jan 2026
ALEXANDRE HENRY ROLAND
Extremely brilliant facility’s staff and service. Japans generosity exemplified.
Business_and_leisure Self
10/10
Exceptional
10 Jan 2026
Po EN
Clean, spacious, awesome view forward Sakura island
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Steven
Lovely hotel. Excellent room and view!
Partner
10/10
Exceptional
23 Dec 2025
Whiejong
The room is spacious unlike traditional Japanese hotel rooms, and has a great Sakurajima view. Excellent condition with good amenities. Decent breakfast and friendly staff.

We have enjoyed the stay.
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
KYUNG YUN
Thank you
Friends_and_family Family
2/10
Poor
01 Dec 2025
Pei Lynn
There’s a terrible lady at the reception. Not the one who checked in for us
There was another lady who tied her hair up. She was on duty on 30 nov 8+pm. Her attitude is just bad. No greetings, no smiles, and she can even tell you she doesnt know when my husband asked her something the night before. Isn’t it just basic courtesy for the receptionist to check and get back if they have no idea instead of just saying they don’t know? I’m sorry but such attitude wouldn’t even be appropriate elsewhere and definitely unacceptable in Japan. The worse receptionist in our 30 days stay in Japan.
10/10
Exceptional
26 Nov 2025
Nicolas
Great views of the city and Sakurajima from our room. Room was big and comfortable. Breakfast excellent, with a wide choice. Rooftop bar was very good, the restauant was also good but expensive. Staff were all very helpful and friendly. The laundry service was efficient.
8/10
Excellent
24 Nov 2025
Shuk Har
Staff was very friendly, room was super clean. Pillows were just a little small!
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
April
Room was spotless, the view of Sakurajima did not disappoint, the concierge service was helpful and excellent.
Leisure Partner
10/10
Exceptional
16 Nov 2025
Jean
Well I was not expecting to pay for it, otherwise it was okay
Business_and_leisure Self
8/10
Excellent
14 Nov 2025
John
The great hotel was recently built and very modern, clean, safe, relaxing and comfortable. It’s in a good location and we had an amazing view of the active Sakurajima volcano. The only negative experience we had came after staying four nights on the Executive Club floor we had to check out at 7am to catch a taxi to the airport. As the Executive Floor food service didn’t start until 7am, we wanted to eat in the Daily Social restaurant that opens at 6:30am. However, we were told we would have to pay extra to do that even though free breakfast was included in our four night reservation. We didn’t like that.
Leisure Family
10/10
Exceptional
12 Nov 2025
Mary Ann
Room
Friends_and_family Family
10/10
Exceptional
06 Nov 2025
Lynn
Everything, staff were kind and courteous and happy to help. Room was spotless and huge with amenities and comfortable bed and seating area. In a quiet area but easy access to trams ans a 10 min walk to Kagoahima-chuo
Leisure Self
10/10
Exceptional
05 Nov 2025
CAMERON
Clean rooms, attentive and helpful staff, excellent breakfast buffet, high quality club lounge, comfortable settings
Leisure Partner
10/10
Exceptional
29 Oct 2025
Daniel
The hotel itself is excellent. However, you can’t just walk out and immediately find restaurants. This is a negative.
8/10
Excellent
04 Oct 2025
Ana
I had a generally comfortable two-night stay at the Sheraton in Kagoshima. The room was really well laid out, comfortable bed, great shower, plenty of space and had excellent amenities, so I felt quite at ease. One highlight was definitely the full-body oil massage I had—the therapist did a fantastic job, and it really added to the relaxation of my stay.

On the downside, the dining experiences were a bit underwhelming. The restaurant meal at the Izakaya was just okay, not really up to the five-star standard I expected. The buffet dinner had a good hot food selection, but the fish station wasn’t restocked and was quite limited, which was disappointing as I was looking forward to that the most. Also, I felt a bit rushed at dinner when the bill was brought to me before I was even finished eating or had a chance to order another drink, which was uncomfortable, especially as it was only 8pm and not anywhere near last orders.

Overall, the stay was quite pleasant thanks to the comfortable room and great spa experience, but the dining could use some improvement.
Self
10/10
Exceptional
04 Oct 2025
olivia
Took was very clean, tram just out front of the hotel.
Friends_and_family Family
10/10
Exceptional
23 Sep 2025
Christopher
Amazing hotel!! Highly recommend
10/10
Exceptional
23 Sep 2025
Andrew
One of the nicest hotel rooms I’ve ever stayed in. The view of the volcano is breathtaking.
Partner
10/10
Exceptional
31 Aug 2025
Marici
Hot spring and foot soak were amazing. Breakfast buffet also fantastic. Rooms overlooking Sakurajima were spectacular, rooms were ultra comfortable and modern. Staff rendered great service at all hours.
Leisure Family
6/10
Pleasant
23 Jun 2025
William

Second stay not great

I stayed here 4 nights in 2024 - the hotel was brand new - and really enjoyed my stay. My 4 night stay this year was disappointing. the lobby furniture badly needed cleaning, the 'living wall' of plants looked like it was dying. worst of all, after a long day hiking ordered room service's \"wood-fire burger\" - for reasons that were never fully explained it took my burger more than 90 minutes to arrive, barely lukewarm. I ate it because after the long wait I was hungry but didn't much enjoy it. I complained to management the following day, saying i didn't feel I should have to pay for such shoddy service. He flatly refused, suggesting the late burger was somehow my fault because I ordered room service at reception. I ordered at in person at reception because because my room phone wasn't working.
Self
10/10
Exceptional
20 Jun 2025
David

Super hotel

Super hotel. Very clean and comfortable. Good sized rooms. Very friendly staff.
Friends_and_family Family
8/10
Excellent
16 Jun 2025
TAKAHIRO
Nothing
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
YIFUNG

下次還會想住的Hotel

房間空間設計很棒,智能燈光控制環保節能。泡湯休息去舒適。隔壁就是大型超市,很方便。
健身房也很棒。
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
HANSEONG
Clean, comfortable, kind.
Partner
10/10
Exceptional
08 Jun 2025
Robert

Great room with view of Sakurajima

Great hotel with a lovely view of Sakurajima. The car park is just behind the hotel and costs 1500yen per day. You can get a ticket for your full stay from reception so you don’t have to pay each time you go out of the car park.
It was the best hotel of our 3 week trip to kyusu
Partner
10/10
Exceptional
08 Jun 2025
Toshinori
It is difficult to find a spot to stay in the Kagoshima area: near the Shinkansen station area vs. near the onsen/airport area. This is near the Shinkansen station area. For what I want to see, including Sakurajima and the garden, this was very good.
10/10
Exceptional
29 May 2025
Wendell
A+ in every way
Leisure Partner
10/10
Exceptional
28 May 2025
Ryan
Love this
10/10
Exceptional
27 May 2025
Sara
Hotel staff were great and extremly helpfull. The room had breathtaking views and was enormous for japanese standards.
Leisure Partner
10/10
Exceptional
25 May 2025
Jason
Impressed with the modern but yet cosy and inviting interior. Staff were attentive and professional, from concierge to the shuttle bus driver. Exceeded expectations, will stay again.
Leisure Family
6/10
Pleasant
20 May 2025
Yukie U
Limited amenities. Lotions not provided in room. All amenities made in china and need improvement for quality for price
Business Family
10/10
Exceptional
10 May 2025
Jackson
The room and lighting design is stunning.
Leisure Partner
10/10
Exceptional
27 Apr 2025
Yuki
Beautiful hotel, wonderful view from the room, right in front of the tram stop into town. Free shuttle service from/to the train station. Staff were professional and friendly. The onsen was clean and I was able to use it despite having tattoos. It did become very busy after a while which ruined it a bit, but I was leaving by then do grateful it was quite when I'd gone in.
Only odd thing was we didn't get any extra bedding even though we'd booked a room with sofa bed and were 3 people (2 adults and 1 child). We called reception and they did bring an extra pillow and blanket, but no sheet.
But everything else was perfect and would definitely stay here again and recommend to others.
Leisure Family
10/10
Exceptional
20 Apr 2025
Oi Naam
The staff are friendly and professional, the room is neat and spacious, I like the view from our room - the Sakurajima volcano.
Leisure Family_with_children
10/10
Exceptional
12 Apr 2025
John
The staffs are very nice and helpful.
Leisure Family
10/10
Exceptional
15 Mar 2025
GAHYUN

Wonderful stay 💕

쉐라톤 가고시마 호텔 덕분에 가고시마에서의 여행이 더 기억에 남을 것 같아요
좋은 추억 만들고 갑니당 ^ㅇ^
Partner
10/10
Exceptional
14 Mar 2025
wai chuen
Very nice sakurajima view from the room
Leisure Friends
10/10
Exceptional
08 Mar 2025
Verified traveler

훌륭하네요

조용한 위치, 모던하고 깨끗한 숙소, 친절, 자연 아주 만족합니다
Self
10/10
Exceptional
06 Mar 2025
Verified traveler

Mount Sakura 👍

Excellent room space and has a giant supermarket next door

Great to have shuttle to Kagoshima-chūō central train station

Good value choice
Partner
8/10
Excellent
26 Feb 2025
Diogo
Ok
10/10
Exceptional
25 Feb 2025
Yuki

温泉めぐり

昨年から鹿児島ではこちら一択です。新しくて清潔。土日は温泉も混み合いますが、いつも金曜日の夜からの滞在なので、ゆっくり温泉も楽しめます。部屋のバスも使いやすいです。
隣にはスーパー、ドラッグストアもあります。またタイムズシェアカーも近くにあるので便利。遠出の拠点にしてます。
外資ホテル特有の大きな羽毛枕2つがないのが残念。星一つ減点。
一階のカフェのパンもケーキも美味しいです。
さつまぐまも気に入ってます。


Friends_and_family Family
10/10
Exceptional
20 Feb 2025
Ik Joong

Excellent Hotel

It is one of the best hotels I have ever stayed!
Wonderful facilities, services and atmosphere etc.
We would like to stay here again if we would visit Kagoshima later
Partner
10/10
Exceptional
03 Feb 2025
TIANYU
Very nice Onsen, clean and convenient facility.
Leisure Family
10/10
Exceptional
02 Feb 2025
WOOSEOK
Excellent Sakurajima View
Leisure Family
10/10
Exceptional
14 Jan 2025
Chun-Nan

Excellent

Excellent view in front of you
Friends_and_family Family
8/10
Excellent
04 Jan 2025
man kit
Worth for the money
Leisure Family
10/10
Exceptional
24 Dec 2024
YUKO

nos séjours

Nous avons passé un agréable séjour.
Il y avait une belle promenade sur le fleuve, donc on a se promener tous les jours.
c'etait amusant
Nous amerions sejourner la chambre où on peut regarder Sakurasima l'année prochaine
Friends_and_family Family
10/10
Exceptional
11 Dec 2024
Gregg

Excellent hotel

Top notch service, excellent room with a view of Sakurajima.
Partner
8/10
Excellent
04 Dec 2024
KA HO
I stayed there for 4 nights. Everything was fine but the onsen place is a bit too small. It gets boring if you are to stay for 4 days. Breakfast buffet was decent with good food selection.
Leisure Self
10/10
Exceptional
24 Nov 2024
Bernard
Excellent staff and the rooms with views are fabulous!
Business_and_leisure Partner
10/10
Exceptional
23 Nov 2024
MINA

온천이 있는 편안한 호텔

잠자리도 편하고 조식도 훌륭했습니다. 특히 일식이 맛있었어요. 호텔 내부에 야외 온천이 있어 하루에 여러번 즐기며 피로를 풀 수 있었던 점이 가장 만족스러웠습니다.
Business
10/10
Exceptional
05 Nov 2024
Matumura Blues
World class hotel. Brand new. Amazing design and finish. Probably one of the best hotel stays I have had.
10/10
Exceptional
24 Oct 2024
Verified traveler

Recommend it for a relaxing stay

Amazing
Partner
10/10
Exceptional
06 Oct 2024
Mable
Nice hotel overall
Leisure Partner
10/10
Exceptional
29 Sep 2024
Kevin
I had a wonderful stay at the Kagoshima Sheraton. The room was spacious with a big, comfy bed, and the bathroom had all the beauty products you could need. Breakfast was delicious with plenty of variety.

The Club Lounge was a lovely touch, though you need to book in advance and are limited to 70 minutes. The onsen was a peaceful oasis, perfect for relaxation.

Staff were friendly and attentive, making the stay even better. Overall, a luxurious and relaxing experience—highly recommended!
Leisure Friends
8/10
Excellent
18 Sep 2024
Sujie
Breakfast buffet not too much options.
Leisure Family
10/10
Exceptional
24 Aug 2024
Verified traveler

Awesome view of Sakurajima, clean and comfy

Comfy, clean, looks like new, wonderful view of Sakurajima.
Really like the parking space nearby with skywalk connecting to hotel
Friends_and_family Family
10/10
Exceptional
06 Aug 2024
Hironobu
The hotel we stayed in was very nice.
It has wonderful hot spring,Breakfasts.
Friends_and_family Family
10/10
Exceptional
01 Aug 2024
Chi Leung
Great
10/10
Exceptional
22 Jul 2024
Michael

Loved it

Really nice hotel. Possibly the highlight of my trip. Had breakfast and lunch buffet at the fourth floor restaurant and both were excellent, really fresh and healthy.

Everything is spotless and you and staff is really friendly. Very highly recommended.
Business Self
10/10
Exceptional
10 Jul 2024
David
The lady working at the concierge desk during our stay is super helpful and patient with us. She helped us book ferries and hotels by making multiple calls. The hotel is quiet and clean and the breakfast is very good. The building is fairly new and looks modern.
Leisure Family
10/10
Exceptional
07 Jun 2024
Joshua
Amazing location with excellent service
Self
10/10
Exceptional
02 Jun 2024
William

new and perfect

very new, efficiently run hotel. front desk people hugely helpful and a pleasure to deal with. Room large and light-filled, mountain views. special shout-out to the women who work at the hotel's superb coffee shop, which has great coffee, superb pastries and great, inventive lunches.
Self
10/10
Exceptional
29 May 2024
Michael
I LOVED the Sheraton Kagoshima and wish we'd stayed here for more than one night. I booked an overnight stay in the city on the way back from Yakushima island. I wasn't expecting too much but absolutely fell in love with this hotel.

Everything about it was excellent. The staff are spectacular throughout - charming, friendly, helpful and upbeat - also clearly proud of the hotel. The hotel itself is brand new, impeccably designed, super stylish and one of the most user-friendly properties I've stayed in for some time. It's all so new and well thought through.

The gym and onsen facilities are excellent - although I wish I had more time to spend in them.

The views - wow. We were in a corner room on the 12th floor and the view of Mount Sakurajima is mindblowing. I could have sat there for hours staring out of the window. It's like a piece of art.

The rooms themselves are so fresh, large, clean, brand new and has everything you could think of needing. A really, really deep, great sleep.

The free shuttle bus to the city centre is a huge bonus - departs every 30 minutes and gets you straight there, although the walk is easy too.

I loved the Sheraton Kagoshima. Already want to go back!
Leisure Friends
10/10
Exceptional
28 May 2024
Gary
The staff and Manager were excellent and so polite. Great hotel and we would highly recommend it. The view of Sakurajima from our room was so beautiful. We will definitely return!
Thank you Sheraton Kagoshima for a wonderful stay!
Leisure Friends
10/10
Exceptional
26 May 2024
joao
Amazing service and brand new property
10/10
Exceptional
22 May 2024
Jack
Design of the room is unique. Very good idea to have a door to separate the bedroom area n the wardrobe/ bathroom area. Design of the room is modern. We also enjoyed the foot bath very much.
Leisure Partner
10/10
Exceptional
13 May 2024
Jessica
I love the hospitality and general atmosphere amazing
Leisure Friends
10/10
Exceptional
10 May 2024
Yuk Chun
Convenient to go out for sightseeing, hotel facilities in good condition and the staffs are very nice, will introduce to my friends and if I go again to Kagoshima in the future will stay again.
Leisure Family
8/10
Excellent
08 May 2024
Etsuko

Public bath

Staff welcomed us with Warm hospitality, And are friendly and polite.
We really enjoyed dinner/morning buffet. They were displayed beautifully and tasty local foods and other cuisines.

Public bath on 4th floor was nice but I saw some limescale around individual sitting shower space area. It would be nicer and cleaner if those limescale are removed.
Friends_and_family Family
10/10
Exceptional
04 May 2024
Frances
Awesome location and property. Good dining options. In room service was excellent. Room was modern and beautiful. Excellent view. Love this place.
Leisure Friends
10/10
Exceptional
26 Apr 2024
Patricia
Probably the best place to stay in Kagoshima. Room, view and on-site onsen. Food options in the hotel were upscale in quality and price (expensive) but there were many other more reasonable options close enough, including a grocery store.
Leisure
10/10
Exceptional
25 Apr 2024
Yoko
Stunning modern hotel. Make sure you book the Sakurajima Mountain View room. The rooms are extremely clean and comfortable. The best beds we’ve seen on our entire trip and best sleep I had. Highly recommend
Friends_and_family Friends
10/10
Exceptional
13 Apr 2024
Wai Yue
.
Leisure Family
8/10
Excellent
29 Mar 2024
Jonathan
The room was very nice and clean, the staff were extremely helpful and overall we enjoyed our stay.
The only negative thing I have to say was that we had to wait over 30 minutes to eat breakfast at the buffet. We arrived at 7AM but weren’t seated until after 7:30.
Leisure Family
10/10
Exceptional
14 Feb 2024
Verified traveler
Our family rented a car and parking space is at a parking lot nearby the hotel and additional charges apply. The staff are generally nice and welcoming. A supermarket and a connivence store nearby as well if needed to grab anything.
Friends_and_family Family
10/10
Exceptional
12 Feb 2024
Jeffrey

Good location

A modern building with the view of the Sakura Mountain. Hotel staffs are well-trained & courteous. The hotel has a supermarket and a drugstore nearby.
Very conveniently located.
Partner
10/10
Exceptional
20 Nov 2023
Maria
It’s one of the best hotel that we stayed in. Staffs so attentive and amazing! The onsen are amazing as well. The parking area is big and very easy to go in and out.
Leisure Family
10/10
Exceptional
05 Nov 2023
Verified traveler

Exceptional! Great food and services!

Everything was excellent except the pillows. Both pillows were too high for me and my sister.
Friends_and_family Family
10/10
Exceptional
17 Oct 2023
WILLIAM
Great!

Location & surroundings

Sheraton Kagoshima
43 15 Koraicho, Kagoshima, Japan

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Sheraton Kagoshima

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