Name: Woodspring Suites Philadelphia Northeast
Address: 4050 Woodhaven Road, Philadelphia, 19154, US

2/10

Poor

03 Aug 2026

Yingwei

Rude unprofessional

2/10

Poor

03 Aug 2026

Anastasia

check in was very easy. got up to our room and it wasn’t even cleaned. one bed wasn’t made, the mattress topper was completely ripped with a huge hole in the center. smelt like old leftovers. went back down to the desk and told them our room wasn’t cleaned. they quickly grabbed linens and ran up to the room. gave it a quick wipe down and made the bed within 15 minutes and we were “all set.” lampshade and ceiling had mold all over it. air conditioning made the room very “moist.” our shower didn’t even have a shower curtain. staff was pleasant. luckily all we were doing was just sleeping for one night. would not come back.

2/10

Poor

02 Aug 2026

Kristen

When we checked in, the room we were given was dirty. The front clerk was very respectful and us gave another room.
The second room was still not the best but better. There were no amenities in the room, no one came to clean or offer fresh towels within the 3 day stay

10/10

Exceptional

31 Jul 2026

Tyrik

Amazing service

8/10

Excellent

26 Jul 2026

Nydia

Hotel was good and very well situated for traveling.

10/10

Exceptional

25 Jul 2026

Marisol

Había leído algunos comentarios negativos y tenía mis dudas,pero mi experiencia fue muy buena, me sorprendió. El cuarto estaba muy limpio y la ropa de cama, y buen tamaño.Tiene una cocina, no tiene cafetera ni utensilios. Nosotros compramos un salten y una cafetera para dos familias unos utensilios desechables y resolvimos,así nos ahorramos tiempo y dinero. Todo lo que estaba en la habitación funcionaba muy bien. El personal nos trató muy bien, nos dieron un cuarto de una cama con sofá, cuando habíamos reservado un cuarto con dos camas pero nos prometieron qué en dos días nos iban a dar un cuarto con dos camas y así lo hicieron, aunque no hablamos mucho inglés se esforzaron por explicarnos. Los dos cuarto estaban limpios y las camas y sofá cama muy cómodo. En resumen por el precio y la cocina está excelente ,lo recomiendo.

2/10

Poor

22 Jul 2026

Jonathan

It should be a crime to have the mattress they have.
Woke up this morning with severe back pains

6/10

Pleasant

17 Jul 2026

Marie

The staff was nice and helpful. They could put some more towels in the room so you dont have to ask. It's a basic place to lay your head. I dont like the fact that you can only connect 2 devices on the wifi there. I didnt have noise issues and it was a peaceful stay overall. I would come back again if I needed somewhere to just crash for the night.

Self

2/10

Poor

05 Jul 2026

Pedro

Unfriendly night crew

10/10

Exceptional

05 Jul 2026

Holly

I was surprised how much it looked just like the pictures online! It actually blew me away & I love it the staff are very friendly, helpful & polite. Very very clean & it’s a great area! Would highly recommend can’t say enough good things.

10/10

Exceptional

05 Jul 2026

Anthony

Staff very helpful and respectful

Self

4/10

Poor

04 Jul 2026

Rebekah

The room I was in the floor was sticky and sheets weren’t clean. it was cat or dog hair all over the place. Would not recommend this hotel cause it’s not worth the rate!

Partner

10/10

Exceptional

30 Jun 2026

Susan

Absolutely amazing . Full size fridge, microwaves and even stoves in the rooms. Smelled clean and the security second to none. I will def be coming back

Partner

2/10

Poor

29 Jun 2026

BEBI

Bad

2/10

Poor

28 Jun 2026

Rabin

Nice location and nice property but staff terrible full of attitude. Bed 3rd class and amenities looks like you have to bring your own.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Odin

Nice and clean

10/10

Exceptional

17 Jun 2026

Mara

Been here for a month . Awesome

Partner

10/10

Exceptional

15 Jun 2026

Tori

My only complaint is that there was no complimentary water or no one to come & clean my room on the second day. I would have appreciated that.

Self

10/10

Exceptional

09 Jun 2026

Mara

Love this place

Self

10/10

Exceptional

09 Jun 2026

Mara

Love this place

10/10

Exceptional

29 May 2026

FARID

I did enjoy staying 12 nights at this hotel, the only downside was construction noises at some nights

Self

10/10

Exceptional

24 May 2026

Mara

Love this place

Partner

8/10

Excellent

23 May 2026

James

Front counter personal are very good! Nice manners and good attitude!!

Friends

10/10

Exceptional

17 May 2026

Olivia

Was looking for an affordable, safe and clean place to stay for a work trip- this was perfect. No frills, but clean and safe and comfortable. Would stay here again.

10/10

Exceptional

14 May 2026

Mara

Awsome place staff are wonderful. My room great bed could be better!!!

Partner

10/10

Exceptional

08 May 2026

gela

There was no kettle in the room to make coffee or tea, but everything else was fine.

Partner

2/10

Poor

03 May 2026

Amond

Room smelled horrible

Self

10/10

Exceptional

29 Apr 2026

Slair

Clean. Friendly staff. Quieter than expected.

8/10

Excellent

27 Apr 2026

Tamika

The room and the facility were very clean. There were a few drawbacks for me, including the absence of an iron, no pots, an unstable bed, and uncomfortable pillows. Overall, it was a pleasant stay. It's close to everything I needed, and the staff was courteous and professional.

Partner

6/10

Pleasant

26 Apr 2026

Kimberly

Very Basic hotel, no coffee in the morning, no hairdryer in the room. Minimal towels. However the staff that checked us in were super nice and friendly. Our staff was not good due to the fact that the people above us were so loud both nights. I asked for a room change on night one but they said nothing was available and they would inform the people above us to quiet down. The second night, same thing. Called the desk again. However this time they didn’t quiet down. They were loud and banging till after midnight. The hotel policy states that the first time they would get a warning and the second they would be asked to leave. People who have loud children should always be placed on the lowest floor if they don’t know how to behave. I would have been happy to have had my room changed but that wasn’t possible. Overall I would not stay at this location again because of the lack of concern by the manager that I spoke with in the morning.

Family_with_children

2/10

Poor

17 Apr 2026

Nan

Bad service avoid this place

10/10

Exceptional

13 Apr 2026

Okechukwu

Yes everything was ok.

10/10

Exceptional

07 Apr 2026

Okechukwu

A wow customer service. Angel and Johana made my stay enjoyable. They have great customer service approach.

10/10

Exceptional

07 Apr 2026

John J

Very nice place to stay, and being pet friendly put it over the top. Bed was a little uncomfortable. Seems like they cut corners on one of the most important factors of a hotel room. But it was adequate.

Pet

8/10

Excellent

31 Mar 2026

Rashad

It's like an apparent, fridge, heat range, microwave. No trap products in the room for you to use and get charged for. Several food sports and a market within walking distance. The city is an hour away but the public transit is ran well and gives you a chance to see the city. The roof on the 1st level is a little thin though. I heard someone playing or getting intimate. Lot of bumping

Self

10/10

Exceptional

30 Mar 2026

Evelyn

The room was clean and very spacious. The beds were comfortable. I could definitely see myself staying here again

Friends

10/10

Exceptional

28 Mar 2026

Keenan

Nice

6/10

Pleasant

27 Mar 2026

Carol

This extended stay facility offered no amenities. No cups, glasses, utensils, plates. I had to purchase those items at a nearby store.
Instructions tacked to the door before checkout were confusing. I had to take out my trash, strip the bed and carry used linens to the front desk which was closed until 9a. I chose the place because it was close is to the venue I was going to.

2/10

Poor

22 Mar 2026

Mayron

Dirty noisy

Friends_and_family Family

2/10

Poor

20 Mar 2026

WEI WEI

Avoid. Not clean. Not well maintained. Extremely noisy neighbors at night. Administrative staff is reasonable. Agreed to reduce three nights trip to one night. Get refund.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Jose

Good

Friends_and_family Family

2/10

Poor

10 Mar 2026

ashley

Only would go back because of d

2/10

Poor

22 Feb 2026

Phanta

The hotel is a extended stay but I thought that just meant a kitchen witch if I wanted to use it didn’t come with no pot or pans definitely was confused the people over top of me made so much noise kids running up and down the hallway we had no cloths but we had towels smh now if I know this was place where they put people that had no where to go definitely wouldn’t had book there o was just going to the casino and didn’t wanna ride back to Jersey never again think twice about booking here just awful

Partner

10/10

Exceptional

14 Feb 2026

Aikhees

Service was great!

Leisure Self

10/10

Exceptional

07 Feb 2026

Juan

Good

4/10

Poor

31 Dec 2025

Joan

The place is not bad it's the people running it.

Business

10/10

Exceptional

31 Dec 2025

Cierra

The staff was amazing the area is quiet and I recommend them to everyone

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Jesse

Yes very nice

10/10

Exceptional

20 Dec 2025

Howard

Very happy.

Family

10/10

Exceptional

15 Dec 2025

Cierra

The staff is absolutely amazing. They made everything comfortable and welcoming!!! Highly recommend staying

Business Family

4/10

Poor

14 Dec 2025

Max

Saw 3 cockroaches in the room over a 2 night stay. Dirty floor, unswept, unwashed. Walls super thin, can hear all conversations (and other activity) from next door in your room. Only positive was the very friendly staff at the front desk.

Business

10/10

Exceptional

13 Dec 2025

Christie

Location, room size and affordable

10/10

Exceptional

05 Dec 2025

David

Pet friendly rooms. Very clean. Friendly staff. Loved that you neededna key card to access the building for added safety!

Friends_and_family Family

8/10

Excellent

03 Dec 2025

Moranda

I gave 4 stars bc everything was absolutely great it was very clean and rooms were brand new with a full fridge and good amount of space for long stays They have laundry and a fitness center and a working elevator when I was there . I love that they had a cook top . Only reason for the four star was the bed they're a little hard and sit on a sqicky frame but I think a topper can fix that part the front desk was extremely nice . So overall it was affordable and a great location would stay there again

Business_and_leisure Partner

2/10

Poor

02 Dec 2025

Emily

For after hours check in, you have to use a phone on the wall right inside the first set of doors and tell them you’re there to check in. We tried calling 5x and it just kept ringing busy. Finally got an answer the 6th try and the lady who answered sounded like she couldn’t be bothered. She got us checked in and then just handed us the keys and told us to have a good night without even telling us where to go. Room smelled like smoke whenever the vent/light in the bathroom was turned on. People knocked on our door multiple times all day and night both days of our stay.The day of check out, housekeeping knocked on our door at 10:20 even though checkout wasn’t until 11. There were no do not disturb signs to hang on the door. We didn’t bring shampoo or conditioner because we expected there to be some. There was one teeny tiny bottle of shampoo about the size of a thumb and no conditioner or soap. Everything had stains on it from the sheets to the towels to the ceiling to the base of the lamp on the nightstand. No ice machine in the hotel, you have to make your own. The beds creaked and made every possible noise even when just slightly moving. The mattresses were hard as a rock and the pillows were way too soft. Loud footsteps coming from the room above us the whole time and the sound of furniture scraping/moving in the room next to us.

Friends_and_family Friends

4/10

Poor

30 Nov 2025

Arnold

Bed... it wasn't comfortable and too noisy
It felt like it was about to breakdown..
Everything else about the room was good but that doesn't matter if you can't sleep at all

10/10

Exceptional

28 Nov 2025

Elisa

Woodspring Suites was extremely clean and the staff was exceptional and professional.

Leisure Family

8/10

Excellent

28 Nov 2025

Denise

This facility is probably one of the cleanest hotels I have ever stayed at. Hats off to the housekeeping staff. It is definitely a No Frills Hotel, but you have a full size refrigerator, cooktop, microwave and sink. They do not have tissues, a hair dryer or hand towels. You get one bar of soap and one small bottle of shampoo. The kitchen does not have any plates, utensils or pots or pans.

The bed is the biggest issue. It is not very comfortable. They definitely need different mattresses and to upgrade their sheets. Everything was clean and smelled fresh, but the sheets as if they had been laundered quite a lot. The location is great for shopping or even going to the casino which is not far. The facility caters mostly to contract rentals and displaced, for example insurance claims. It is right off of the highway and other than the highway noise the hotel was very quiet in the evening. If they get new mattresses, etc. we would definitely stay there again. The price is definitely right.

Partner

10/10

Exceptional

26 Nov 2025

CHUKWUEMEKA

Staff

Leisure Family

10/10

Exceptional

24 Nov 2025

Yvonne

The front desk staff were wonderful. They were very nice. My room and bathroom was very clean. They even helped me with checking out at a later time due to my evening flight.

Leisure Self

10/10

Exceptional

22 Nov 2025

Jamar

The lady Angel at the front desk was real sweet and professional they greeted me and my wife really nice. The hotel is next to a lot of places to eat and close to the highway which is good. Also, the room was nice and clean.

8/10

Excellent

20 Nov 2025

Hichem

Staff

Leisure Family_with_children

4/10

Poor

19 Nov 2025

Eno

Some staff are rude and condescending. I will not treat people the way they do. I had to bring laundry down. I had a short stay I thought it would be different but it was a terrible time. They were shop’s nearby. My stay was not as expected. I will not stay there again. Lesson learned

Partner

10/10

Exceptional

18 Nov 2025

Keith

Great

Leisure Self

10/10

Exceptional

17 Nov 2025

Cierra

Love the staff

Business_and_leisure

8/10

Excellent

14 Nov 2025

Reagan

Room was okay, no pillows. Some staff rude. Also creepy message left on bathroom mirror wbich made the first shower quite unsettling

Business

10/10

Exceptional

13 Nov 2025

Margaret

I’ve stayed here for several weeks some weekends some one night stays . Staff is exceptional, accommodating. Rooms are always clean & im very particular about that ! It’s my go to place when in area ! U cannot beat the price for the cleanliness & service .

Business_and_leisure Partner

6/10

Pleasant

12 Nov 2025

Joel

Floors were sticky, bad odor from bathroom plumbing. Overall still a good stay

Leisure Family

6/10

Pleasant

09 Nov 2025

Jaimie

Bed was not comfy and wasn’t enough pillows for 2 people. Other then that easy quick check in and i like that you need a key to get into the actual hotel so feels safe.

Leisure Partner

2/10

Poor

07 Nov 2025

Billie

Bed bugs

10/10

Exceptional

06 Nov 2025

Tyrone

The receptionist was phenomenal, awesome people at this hotel, will help you with any issues you may have!

Self

8/10

Excellent

31 Oct 2025

Lakisha

Overall Good Stay, one night but a lot of Loud Teenagers

Business_and_leisure Family

2/10

Poor

30 Oct 2025

Ahmed

Horrible people at front desk are very rude very dirty hotel

Business Self

10/10

Exceptional

26 Oct 2025

Crystal

They have limited check in hours. Elevator was broken and we were on the top floor! And it was near the highway so it was a little noisy but everything else was great!

Leisure Family

8/10

Excellent

22 Oct 2025

Martha

Clean room, good amenities, good places nearby

Leisure Partner

8/10

Excellent

21 Oct 2025

Aliette

IThe place was find and quiet , my problem I have allergy with dog.

Self

4/10

Poor

19 Oct 2025

Silvestre

⭐ 1-Star Review: Woodspring Suites Philadelphia Northeast

I stayed here for one night with my wife and 19-month-old daughter, and unfortunately, the experience was disappointing from start to finish.

The room had no real curtains—just a thin shade that let in light early in the morning. The bed frame was cheap and rattled every time we moved, and the mattress felt springy and uncomfortable. There were only two very thin pillows and no real blankets provided, making it hard to get a good night’s sleep. The bathroom only had a tiny bottle of shampoo—no soap or lotion.

When I arrived, I was told the elevator wasn’t working, so my room was changed to a much smaller one than I originally booked. The new room didn’t include the sofa bed or extra space I paid for, yet I was told the price would remain the same, which made no sense.

To make things worse, there were no ice machines on the first floor, and when I contacted Hotels.com about the room issue, their representative had to call the front desk twice. The hotel staff member then called me back sounding annoyed that I’d even reached out to Hotels.com.

Overall, the stay felt uncomfortable, unprofessional, and not worth the price. I would not recommend this location, especially for families with young children.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

James

No issues, clean and quiet

Leisure Partner

10/10

Exceptional

13 Oct 2025

Elisa

The elevator didn't work and I wish it had, but I would definitely stay there again.

The room was immaculate and the staff was superb.
The area felt safe and I liked that there was a small plaza that I could go to whenever I needed something.

Leisure Self

2/10

Poor

11 Oct 2025

Kimie

Better double check your booking beforehand.

Staff at front was nice trying to help us, but we couldn’t check in without her support saying it was overbooked even though we booked a long ago and have a reservation confirmation and booking number.
The worst was bed. It was very easy iron built like noisy bed with linen looks not white.
More worst was bed cover that is extremely thin and looks shabby and not nice brown looking one. And pillow were extremely thin.
Again I didn’t feel like sleeping with those linens and shabby covers…..
There was no hair dryer, shampoo, conditioner, body wash liquid for lady use. You better bring one. No toilet paper to replace. No face tissue. I may could have or buy one if I went downstairs but I was too tired after work. There is grocery outlet in walking distance.
We intended to use a kitchen but no detergent or kitchen towel.
The hotel has thin wall that you can hear talking late at night.
With this cost, I can stay much nicer hotel….
But at least I thank the lady at front who helped us….

Business

10/10

Exceptional

06 Oct 2025

John

Great place

Leisure Partner

8/10

Excellent

02 Oct 2025

Patricia

Clean room

Leisure Partner

8/10

Excellent

30 Sep 2025

Naika

Good overall

8/10

Excellent

29 Sep 2025

Janice

Basic hotel. Our room was huge and spotless. I mean sparkling spotless. Front desk efficient. However the Expedia booking specifically says $50 pet DEPOSIT not charge. Deposit usually means if upon inspection of the room there is no damage or mess from a pet your deposit will be refunded. We were told when we checked in it was a charge. Not pleased. Present it as a charge added on to the price when booking.

Leisure Pet

10/10

Exceptional

17 Sep 2025

Mohammed

Awesome!!

2/10

Poor

14 Sep 2025

Rose

Fist of the pillow didn't have any pillow covers bed was hard as rocks and not even a bottle of water the room didn't have for that price such a horrible experience never again my entire body was hurting i whish i could say something good unfortunately my stay was miserable.

Leisure Partner

10/10

Exceptional

11 Sep 2025

sabrina

Bed feels cheap but everything else was fine.

2/10

Poor

09 Sep 2025

Joseph

Bare minimum facilities and dirty

Leisure

2/10

Poor

07 Sep 2025

Juan

Worst experience ever

We had the worst experience in this hotel. First of all the front desk personal are not friendly and they are so unprofessional. The hotel is dirty and smells bad. The room we stay in was not clean properly, there was even cockroaches. The bed was so uncomfortable and they did not have a iron or iron board. We even had to buy towels because they only gave us one, and there’s not enough parking space. Don’t stay here if you want to have a nice time go so where else.

Friends_and_family Family

8/10

Excellent

03 Sep 2025

yuri

The place is new and clean.

Business_and_leisure

6/10

Pleasant

31 Aug 2025

Luisa

Beds are small and not comfortable, the room has a mini kitchen but not cutlery or plates.
I know it is a 3 stars hotel however it is not worth it for the price.

6/10

Pleasant

24 Aug 2025

quinntoyia

Hair in bathroom and on toilet seat when i checked into room.

Leisure

10/10

Exceptional

18 Aug 2025

sabrina

Great

Leisure Family

2/10

Poor

17 Aug 2025

Francisco

Reservation for two bed was not honored

Leisure Family

10/10

Exceptional

11 Aug 2025

Andrew

The property served our purpose well. Very comfortable and clean.

Business

6/10

Pleasant

11 Aug 2025

Reginaldo

Nothing much

2/10

Poor

08 Aug 2025

Akhatov

I booked a room when I arrived they said there was no room available

2/10

Poor

28 Jul 2025

Tara

No food option and the bed was comfortable but the receptionist Jemalyse was very rude, smoked Marijuana outside in the parking lot with guests would not answer any questions unless she was on duty and chastised me when I called to check in early even though I paid, very ugly disposition and for this reason I will not stay here again nor recommend to family or friends

Leisure Family

4/10

Poor

28 Jul 2025

Julia

They were out of towel and my room was booked.

Leisure Family

8/10

Excellent

26 Jul 2025

Derek

Nice