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Residence Inn Mt. Laurel at Bishop's Gate

Mount Laurel - NJ · United States

1000 Bishops Gate BoulevardView location

8.4/10Excellent854 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.8/108.8
Condition8.4/108.4
Location8.8/108.8
Neighborhood9.0/109.0
Quality4.0/104.0
Value7.6/107.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Mt. Laurel at Bishop's Gate

Located in Mount Laurel, the Residence Inn by Marriott Mt. Laurel at Bishop's Gate is a short drive from Funplex and Topgolf Mount Laurel. This hotel offers an indoor pool, a 24-hour fitness center, complimentary Wi-Fi, and a picnic area with barbecue grills.

The 108 individually furnished guestrooms feature kitchens with refrigerators and stovetops, 42-inch Smart TVs with cable, and separate sitting areas. Enjoy a complimentary full breakfast served daily. Free self-parking and a 24-hour business center are also available.

Read more about this hotelShow less

Located in Mount Laurel, Residence Inn by Marriott Mt. Laurel at Bishop's Gate is within a 5-minute drive of Funplex and Children's Hospital of Philadelphia Mount Laurel. This hotel is 19.9 mi (32.1 km) from Parx Casino and Racetrack and 2 mi (3.2 km) from Topgolf Mount Laurel.

Make yourself at home in one of the 108 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Conveniences include phones, as well as desks and separate sitting areas.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Funplex 1.5 km / 0.9 mi
Topgolf Mount Laurel 3.1 km / 1.9 mi
Larchmont Park 3.3 km / 2 mi
Children's Hospital of Philadelphia Mount Laurel 3.3 km / 2 mi
Mount Laurel State Park 3.9 km / 2.4 mi
Laurel Acres Park 4.4 km / 2.8 mi
Rancocas State Park 5.9 km / 3.7 mi
Perkins Center for the Arts 6.5 km / 4.1 mi
Digestive Health Institute 7.3 km / 4.6 mi
Bryan's Bowling Center 7.7 km / 4.8 mi
Moorestown Mall 8 km / 5 mi
Regal Moorestown Mall 8.4 km / 5.2 mi
Laurel Lanes and Brewsters Pub 9.4 km / 5.8 mi
Coco Key Water Resort 10 km / 6.2 mi
Virtua Memorial Hospital 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Total number of rooms: 108
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 36 more facilities & services
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Basketball
  • Tennis
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 1 Bedroom • 37 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable5 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO Accessible-Queen Size Bed

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 65 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable9 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    SUITE TWO DOUBLE BEDS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Centrally regulated air conditioning
    • Safe
    • Bathrobes
    • Wake-up service
    • Disability-friendly bathroom
    • Bathroom
    • Shower
    • Minibar

    Facilities with extra charge

    • Microwave
    • Ironing set
    • Individually adjustable heating
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Mt. Laurel at Bishop's Gate

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 38 m²SUI.H6
    SUITE AccessiblePhoto unavailable6 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    SUITE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn Mt. Laurel at Bishop's Gate

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 37 m²STU.H6-2
    STUDIO AccessiblePhoto unavailable5 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn Mt. Laurel at Bishop's Gate

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 37 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS Accessible • 2 Bedrooms • 65 m²SUI.B2-H6
    SUITE TWO BEDROOMS AccessiblePhoto unavailable5 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    SUITE TWO BEDROOMS Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 38 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 37 m²STU.H6-1
    STUDIO AccessiblePhoto unavailable6 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 37 m²STU.H6-3
    STUDIO AccessiblePhoto unavailable6 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 37 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 37 m²STU.H6
    STUDIO AccessiblePhoto unavailable5 photos

    Residence Inn Mt. Laurel at Bishop's Gate

    STUDIO Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Mt. Laurel at Bishop's Gate

8.4
Excellent
854 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
9.0 /10
Quality
4.0 /10
Value
7.6 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
23 Jun 2026
D. Camille
It sounded like a Hurd of elephants were staying over us. You could hear everything. The property is in poor repair and dirty. We won’t stay there again. Horrible holes in the parking lot.
Partner
10/10
Exceptional
21 Jun 2026
David
Great location, great king bed.
Family_with_children
10/10
Exceptional
20 Jun 2026
Maria
Clean room and property.
Partner
2/10
Poor
19 May 2026
craig
Staff never inspected the room prior to our arrival. There was no sofa bed in the living room area. Our reservation specifically was for lodging of a party of three. We were told that there were no other rooms available to accommodate us. A member of our group had to sleep on the floor due to this preventable situation. Moreover we were never compensated for our trauma of this experience although hotel management said that they would indemnify us for their incompetence. Up till now there has been no proof of that promise to rectify this mess.
Business
6/10
Pleasant
17 May 2026
theresa
many of amenities not available. room was spacious. needed lights fixed fuse tripped table wobbly took 2 days for repair service. staff pleasant. food good and plentiful. waiting staff very nice . pool dim and leeced cleaning
Partner
6/10
Pleasant
08 May 2026
Chanda
Breakfast was suitable. Room was nice although i couldn't use the dish washer, the toilet would run occasionally and trash was often left in the hallways. I also used the laundry facilities to wash my clothes but the dryers weren't working. When i called the front desk they made no offer to dry my clothes. They instead told me to call a number at 9pm. I had to hang my wet clothes around my room to dry. I felt that was thoughtless and inconsiderate of the clerk.
10/10
Exceptional
05 May 2026
Kayla
Excellent
8/10
Excellent
26 Apr 2026
Ameke
Front desk staff was nice and helpful. Breakfast was good. Pool was fine for kids.
Family_with_children
10/10
Exceptional
29 Mar 2026
Carlos
Front desk staff was great
Family_with_children
10/10
Exceptional
23 Mar 2026
Amy
You can relax and enjoy your days
Self
4/10
Poor
22 Mar 2026
Andrew
Room was clean but hairs in the bath. It really smelt of smoke. Everyone was professional & friendly. Kitchen in room 234 is so broken. No faucet so no water in the kitchen sink.
Family_with_children
6/10
Pleasant
03 Mar 2026
Shannon
Floor in original was stained. Bathtub and sink dirty
Partner
10/10
Exceptional
27 Feb 2026
James
Staff was excellent
10/10
Exceptional
20 Feb 2026
Afia
Excellent
10/10
Exceptional
20 Feb 2026
Joseph
Room was so nice we booked twice!
Partner
10/10
Exceptional
20 Feb 2026
Joseph
Room was so nice we ended up booking twice!
Partner
10/10
Exceptional
16 Feb 2026
Nicole
Our room was very clean. The entire hotel smelled very good and was very clean. The bed was so comfortable! My kids enjoyed the pool and the breakfast as well. Staff was very polite.
Friends_and_family Family
8/10
Excellent
16 Feb 2026
Terri
Very pleasant staff
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
ANDRE
THE MAN AT CHECKIN WAS AWESOME AND POLITE GREETED ME WITH A SMILE. THE ROOM WAS VERY CLEN AND REFRESHING. THE BREAKFAST WAS GOOD PLENTY OF FOOD. THE MORNING STAFF AT FRONT DESK WETE BRIGHT EYED AND BUSHY TAILED. MY 1 NIGHT STAY WAS EVERYTHING I EXPECTED.
Partner
8/10
Excellent
05 Jan 2026
Alicia
Spacious room.
10/10
Exceptional
02 Jan 2026
Abiola
Clean room.
Friends_and_family Family
8/10
Excellent
14 Dec 2025
Dawn
Staff was very friendly and helpful. Clean room and nice continental breakfast. The hotel is a little out dated, but well maintained.
Leisure Family
2/10
Poor
09 Dec 2025
Tracy
Worst hotel I've been to in 50+ yrs.
-3 registered guests but provided only 2 towels. Requested extra towels and didn't receive them for 2 days when I asked a 2nd & 3rd time
-No pillow for sofabed
-Bed linens so worn that when you roll over, your face is in the raw mattress. Complained, bed remade, same issue with the worn out sheets
-Not cleaned. Found socks that didn't belong to us under bedspread
-Cheap closet doors always off track
-Multiple missing hardware from dresser
-Cracked shower tiles, hot water takes 5 minutes to come in and only lasts 5 minutes
-Shower gel container on shower wall empty the entire 7 nights
-ihome clock next to bed showing incorrect time, Controls to adjust time under lockdown so alarm useless
-No TP on day 2. Had to request
-Logged into bonvoy account for wifi. Unknowingly they charged $100 over stay for data charges. Had they told me there was a cost, I would have continued on my cell service, which most times was better than there crappy internet!
-No trash emptied after 5 days until I called
-Bedroom TV did not work
-Bags of trash lined the hallways for hours. The smell was awful.
-Pool out of order-wouldn't use anyway with filth there

The hotel staff is understaffed and do the best they can with what corporate gives them. This is BY FAR the worst hotel. We come up often to visit grandkids but I obviously will never stay here again. I can't believe I had to pay $1500 for this shabby place. DO NOT stay here! I wish it let me upload photos
Friends_and_family Family
6/10
Pleasant
28 Nov 2025
Richard
Room needed updated.
Leisure Family
10/10
Exceptional
21 Nov 2025
Larry O
Everything about the stay was 5 star!!!
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Earl
Hotel staff made the stay amazing, will stay again for any future visits to the area!
10/10
Exceptional
26 Oct 2025
Frederick
Quick and easy check in. Room was clean and spacious. Breakfast was hot and there were variety of choices.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Joe
Staff were very friendly and helpful. Erika, Justin and Juan were great. Nice clean, well cared for property. Nice to have a full kitchen and separate bedroom.
Leisure Family
10/10
Exceptional
14 Oct 2025
Marvin
Everything was excellent especially the staff
Leisure Family_with_children
8/10
Excellent
12 Oct 2025
Doreen
The front desk was very hopeful and so was other staff
Leisure Self
10/10
Exceptional
12 Oct 2025
Nan
Breakfast is good
Leisure Family_with_children
8/10
Excellent
06 Oct 2025
Marcia
The room was large the bed was comfortable but there was some type of banging over head every night. I was situated nest the elevator. Otherwise a very good place to stay and would stay there again
Leisure Self
8/10
Excellent
30 Sep 2025
Bonita
My family had a great time.
Leisure Family
10/10
Exceptional
13 Sep 2025
Danica
Nice pool, family friendly
Leisure Family_with_children
6/10
Pleasant
09 Sep 2025
Nancy
The staff was very friendly and breakfast was good. The bed was old and we were sinking in the middle. The faucet in the bathroom was not working properly and was difficult to move. The air conditioning was operating, but it was blowing on the bed and uncomfortable. I would stay here again, but only as a last resort.
Leisure Partner
6/10
Pleasant
07 Sep 2025
Lori
front desk staff member was very rude
Leisure
10/10
Exceptional
03 Sep 2025
James
Great vibe
6/10
Pleasant
01 Sep 2025
Shimon Y.
The staff was great. The rooms were not updated, worn out.
Leisure Family_with_children
10/10
Exceptional
25 Aug 2025
Shyell
I wish we were staying for longer so that we will be able to use the courtyard
Leisure Family
8/10
Excellent
18 Aug 2025
Sunieta

Pleasant stay

Staff was fantastic and very accommodating. I was a little surprised about the pet friendly hotel. I do suggest giving owners and pets their own floors to use. The barking was horrible but it wake my kids up a few times. I tried to change rooms but the other room had a terrible smell. I decided it was best to stick with the maybe barking night. Rooms were little rundown and needs some upgrades especially at $200+ per night. Overall was a pleasant experience-the staff definitely made the experience better.
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Ashley

4/5 Good Experience

Overall, I had a good experience. I’ve stayed at a Residence Inn before but this was my first time at the Bishop’s Gate location. The staff was friendly, professional, and helpful. The breakfast was good with great options. My room was clean. The pool seemed like it needed to be cleaned and/or treated but other than that, no complaints about this hotel.
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
Erick
Good breakfast
Leisure Family_with_children
8/10
Excellent
09 Aug 2025
Danielle F

Best l

Carpet and couch was a bit dirty. The bed was very comfortable. It took a long time for the water to get hot. The internet went out for a few hours my last night there. Everything else was really beautiful. The staff was very nice, even the overwhelmed late night lady who didnt see me standing there and couldn't help me anyway. The first young man & the the young lady who checked me out were super helpful and kind. The food was ok. Basic and dry, lots of options though. The location is perfect! Id choose it every time

Self
2/10
Poor
03 Aug 2025
Carren
This property advertises soundproof rooms however got noise complaints for just talking in a room. Booked 2 rooms but was unable to sleep in the room due to issues with the locks I had wait for the maintenance man to come in to open my door. I had to sleep in my vehicle because I had my whole family including my 5 month old baby stuck in one room total inconvenience a bunch of money wasted. I would never stay at this facility again.
Leisure Family_with_children
8/10
Excellent
01 Aug 2025
Shantay
Pros: rooms are very spacious with great amenities. Kitchenette was well stocked and clean. I traveled with 3 children under 10 and the staff and atmosphere was very welcoming.
Cons: Breakfast options limited and not adequately stocked. Tub was broken making it difficult to bathe children. Fire-pit was broken And towels weren’t replenished- no housekeeping.
10/10
Exceptional
28 Jul 2025
eunice

A “must stay” hotel

This is best facility I’ve stay at in a long time.
Friends_and_family Family
8/10
Excellent
27 Jul 2025
Gayle
It was a decent facility. Older property but decent
Leisure Friends
2/10
Poor
22 Jul 2025
John
The room smelled like curry and the hallways smelled like “smoke”. A truly stinky facility js hard for any hotel to overcome — in this case sub par beds and sub par overall conditions added insult to stinkury.
Leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Britney Annette
Staff was amazing.
Leisure Family_with_children
10/10
Exceptional
30 Jun 2025
Katie
We were very happy with our stay, very good breakfast included.
Leisure Family_with_children
2/10
Poor
25 Jun 2025
Maureen
This stay was by far my worst hotel stay. The male front desk staff was rude and cold. The female staff was friendlier.

The closing of the pool with no notice (the entire reason we chose this hotel) and no compensation provided or offered was unacceptable.

When making the reservation I noted I was traveling with a special needs child and service dog and I was placed on the 3rd floor. When my child had an episode in the room I got a complaint call and when I explained the situation I was informed my the same male at the front desk to “handle it”. We subsequently left the room and as we had no pool to redirect him to it was difficult to manage.

The room was satisfactory and the grounds were fine (even though they were littered with trash and broken glass) which made it difficult to walk the service dog. It was the lack of communication, rudeness of the staff and poor amenities that have turned me off from ever recommending this hotel to stay.
Leisure Family_with_children
10/10
Exceptional
17 Jun 2025
David
Property is very secluded yet close to main roads. The seclusion makes the property a quiet and pleasant stay.
Leisure Family
2/10
Poor
15 Jun 2025
James
And back from attending a wake. Next door had screaming infants at 11pm . Being a parent I understand that. But it continued with loud adult voices . They were drinking as we saw boxes of empty liquor bottles and dirty sheets outside the door . We gave it till midnight and realized they weren’t going to stop so I called front desk and was told gather our belongings and go to desk for a new room
Went up to 2 nd floor and new room smelled as if it was used by a smoker so we went down again for another room . This was made difficult as I had recent shoulder surgery was In a sling . We had 3 bags as well as large carry bag for dress clothes as we are In Town for a funeral.
We finally got to sleep around 130am .
When we got up to shower and dress the room did t have a hair dryer. They sent us one to the room and it was broken and wouldn’t turn on . This coupled with the fact with the
Friends_and_family Family
10/10
Exceptional
08 Jun 2025
Sarah
Good except for the toilet being broken, but the lady at the front desk gave us 5000 points to compensate.
Friends_and_family Family
10/10
Exceptional
26 May 2025
Felicia
Hotel having a lot of work done.
Leisure Family_with_children
10/10
Exceptional
10 May 2025
Ashley
Friendly staff, quick check-in, quiet
Leisure Family
8/10
Excellent
10 May 2025
Fareed
The area was safe and the room was clean.
Business Family
10/10
Exceptional
09 May 2025
John
I was working in the area and stayed here the staff made me feel like family I would personally like to thank Barbra and Juan for their help
Business Self
10/10
Exceptional
08 May 2025
John
Had to stay here for work the staff treated me like family
I will definitely stay here again
Business Self
10/10
Exceptional
28 Apr 2025
Jennifer
I have to say the staff at this facility is top notch. My grandchildren were swimming and their floaties needed to be inflated and while we couldn’t get it done the staff went above and beyond to try and help me. I WILL BE staying here again no doubt
10/10
Exceptional
27 Apr 2025
Verified traveler
It was excellent the receptionist Erica was friendly and helpful. The room was clean and well furnished.
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
Benjamin
Clean rooms, quiet area
Leisure
8/10
Excellent
14 Apr 2025
Emirah
The breakfast options were ridiculously limited but they do have a make your own waffle station. Very clean and kitchen does have basic essentials like utensils and dishes.
Leisure Friends
2/10
Poor
09 Mar 2025
Alexis
The fire alarm went off both nights we stayed in the middle of the night for no reason
Friends_and_family Family
10/10
Exceptional
04 Mar 2025
Gail
The staff was so helpful and courteous, if you needed anything they went out of their way to accommodate you. Im extended my stay a extra week.
Friends_and_family Family
10/10
Exceptional
03 Mar 2025
Tiffany
Great staff
Leisure Family
10/10
Exceptional
16 Feb 2025
Nyoka

Good stay for the price

It was good price and room for the night. Close proximity to the amenities I needed. Room was spacious and clean.
Friends_and_family Family
10/10
Exceptional
16 Feb 2025
maria
Everyone was friendly would stay again
Leisure Partner
8/10
Excellent
14 Feb 2025
Myron
The Good:
- The staff was great. Friendly, always greeted me. I appreciated that.
- The breakfast was plentiful and good!!
- The room was comfortable and spacious.
- The location and convenience to I-295 and Rt 38 was great.

The Not so Good
- The refrigerator ice-maker didn't work and there isn't an ice machine on the premises that I could find. I had to go ask for some. The front desk attendant went and got me some. But, they said the ice-maker should be working. Nobody ever came to check it out.
- There were no cups for water in the exercise room
- The elliptical in the exercise room was broken the first night. It disappeared sometime on the second day of my stay after I asked about it. I used the treadmill the 4 nights I was in the gym2
- The TV channel selection was pretty limited. I would have liked to have more sports channel selections.

Overall, it was a pleasant stay. The issues were minor. I'd stay there again.
Business Self
10/10
Exceptional
03 Feb 2025
Gabriel
Everything about this place was absolutely amazing especially for the price. One of the best hotels I’ve stayed at in a while
Leisure Family
10/10
Exceptional
02 Feb 2025
Pamela

PJ

Great room breakfast was great everyone so froendly
Friends_and_family Family
8/10
Excellent
12 Dec 2024
Michael
Need to work on Breakfast , make sure Fresh
Leisure Partner
4/10
Poor
04 Dec 2024
Mia
Customer service was not good 3-11 and the overnight in the morning when checking in and out. I stayed at this property numerous times in the past and the cleanliness was not its best. Room was outdated for it to be a 1 bedroom suite.
Business_and_leisure Self
10/10
Exceptional
03 Dec 2024
Raymond
EZY pzy stay… clean room, breakfast was a average but had healthy choices
Friends_and_family Family
6/10
Pleasant
01 Dec 2024
Aakilah
I stayed at the property years ago and loved the homey feel but it has become very inconvenient to stay here. There was no hot water to take a shower so my guest and I had to boil water to take showers. We had scheduled a late check out but because someone did not update it in the system, my guest and I were interrupted many time while we tried to sleep in. There was no blow dryer. We were placed in a room across from many little kids and the “sound proof walls” did nothing. The wifi did not work so we used our personal hot spots to get internet service. The staff was kind but amenities were very disappointing. Clean room though
Leisure Partner
10/10
Exceptional
27 Oct 2024
Christopher
Great service
Business_and_leisure Family
8/10
Excellent
23 Oct 2024
Janice
I was disappointed that my room was not cleaned during my stay. Also, I know that this is a pet-friendly hotel, which is great, but guests need to be reminded to pick up after their dogs.
Just a suggestion - add more benches to sit on around the front area of the property.
Leisure Self
6/10
Pleasant
14 Oct 2024
Luz
The staff at night was not professional and the too
Smells bad.
Leisure Friends
8/10
Excellent
14 Oct 2024
Akshita
Property is nice , safe , clean . Overall I had a good experience staying there
Business Family_with_children
10/10
Exceptional
13 Oct 2024
MYLENE

The lady who checked us in was so very nice and so accommodating , took care of our issues and made us feel comfortable right away
8/10
Excellent
10 Sep 2024
Verified traveler
Nice hotel. Doesn't get 5 stars because the streaming services and TV were outdated. Netflix kept going in and out and TV was a dinosaur. Shame. This rating really should have been 5 stars. But go big or go home! Right? Otherwise comfy.
Friends_and_family Family
10/10
Exceptional
06 Sep 2024
Laura
Great
8/10
Excellent
04 Sep 2024
Garphine
Great stay
Business_and_leisure Family
6/10
Pleasant
25 Aug 2024
Caliph

Could have been better

Our room was not cleaned properly before we checked in. The sheets were dirty, there was a penny in the middle of the bed, black specs all over and dog hair visible when we pulled the covers back. The front desk associate acted as if we were bothering him and did the very minimum. He wouldn’t come verify what we were seeing and he sent another person up with sheets and told us we needed to change our own sheets. The second day I asked for his assistance starting the grill and he again acted very bothered, while talking down to me. I’ve never dealt with a customer service rep that seem like he could care less about the customer. The morning shift and the assistant general manager was excellent.
Friends_and_family Family
2/10
Poor
19 Aug 2024
Wenda
This is not a typical hotel. People live there on government funding. This place feels very unsafe. I stayed one night out of the seven I booked. Honestly I wouldn’t have stayed the first night if I wasn’t exhausted from driving from Florida. I left immediately the next morning and went to a hotel in PA. What I witnessed when I pulled in the parking lot were a large amount of people hanging in the parking lot, blasting music coming from the basketball courts this hotel has and coming from cars people were hanging out in. And a drug deal. The hotel smells like vinegar and dead rodents. I was extremely disappointed, these type of hotels should have to disclose that they except government funding so paying customers have the opportunity to make the choice to stay there are stay at an actual hotel. Don’t be fooled by the Marriott name they sold out to government funding
Leisure Partner
10/10
Exceptional
15 Aug 2024
Erik
Staff and hotel are amazing. Only one complaint. Breakfast could be better. It was quite ,safe and very comfortable.
Partner
10/10
Exceptional
14 Aug 2024
Mark
I stayed for 1.5 months, clean and well maintained facility, nice staffs, great breakfast
Business_and_leisure Partner
4/10
Poor
13 Aug 2024
Raschard
First room had no hot water, second room had only hot water funny enough. Also second room toilet was dirty.
2/10
Poor
30 Jul 2024
Yvette

Terrible service

The overall experience was good, breakfast ok...but went to the office every day to confirm for a room clean and everyday they said yes but no came to clean or straighten up the bed...very disappointed in the night shift, she said give her a few to figure out how to get us sheets for the bed and a week later and now have checked out, still no help ..one of the day shift office personnel gave me everything I needed in a garage bag, I told her I can make my own bed...it was the principal of the matter....not sure I will be bringing my family back to this hotel and I pray and hope you all treat the next guest better than we received..
Friends_and_family Family
4/10
Poor
29 Jul 2024
Kevin
-Called ahead to ask feather pillows be removed, was told they made a note. Double-checked at front desk, was reassured there was a note on the room. The note was ignored.
-Wifi reception was 0-2 bars at any given time. Complained several times, received various answers--go to this URL, enter your room number, we'll reset the router, would you like the wifi repairman's number?--eventually a housekeeper informed us there was simply something wrong with the antenna for the router on our side of the hotel.
-Housekeeping came day after we arrived, next day we hung DND sign (for one day). Housekeeping did not come any day after that. Front desk said it had to be requested, in spite of presence of DND signs. Last day before we left, one housekeeper informed us that she just sees to all the rooms when she's working, and would make sure we were served that day at least. We were not.
-They had to take down my credit card info on paper due to crowdstrike issue--and then they didn't use it, charged my debit card on file instead, leading to overage charges (bank reversed them).
-Television wouldn't turn on.
Leisure Family
10/10
Exceptional
27 Jul 2024
Ruettecti
Great
Business Self
10/10
Exceptional
26 Jul 2024
Viden
Convenient
Business Family
10/10
Exceptional
09 Jul 2024
Aaron
I liked the quiet peaceful atmosphere and friendly staff
Business_and_leisure Family
10/10
Exceptional
06 Jul 2024
Nancy
Nice property and clean
Business Family
8/10
Excellent
05 Jul 2024
Tammi

What? No hot water!

I was annoyed by two things:
1. The phone in my room was not working, I mentioned to front desk but was never resolved,
2. Hot water wasn’t working the evening I checked in, the morning of the next day and that same evening. I had to microwave hot water in order to bathe my body. We were inconvenienced but not compensated at all.
Partner
10/10
Exceptional
26 Jun 2024
Amanda
Property is clean and well maintained. We loved that we were able to bring our dogs with us! The continental breakfast was pretty disappointing as most of it was not edible. Staff was friendly. Overall great stay
Leisure Family_with_children
6/10
Pleasant
20 Jun 2024
Elvin
The staff and maintenance personnel were really good. However, my room was a mess. Toilet couldn't flush, maintenance had to come ut early the following norning to fix it. The mattress was wore down and uncomfortable and the room smelled really bad, like roach killer spray.

Leisure Self
10/10
Exceptional
10 Jun 2024
Ezequiel
The staff was extremely nice and helpful, especially Angela at the front desk.
Business_and_leisure Family
6/10
Pleasant
20 May 2024
Verified traveler

Nice hotel but unpleasant smell in room

The staff were great, the breakfast great with a good amount of choices and the lobby decor was nice. Our room looked fine but had a cigarette smoke and chemical cleaner smell that was nauseating . We cut our trip short because of it. We did not smell it elsewhere in the hotel but it was very noticeable when we entered our room.
The bathroom could have been a bit nicer
10/10
Exceptional
20 May 2024
Blake
Suite was clean ...staff was fast and helpful
Leisure Family

Location & surroundings

Residence Inn Mt. Laurel at Bishop's Gate
1000 Bishops Gate Boulevard, Mount Laurel, United States

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Residence Inn Mt. Laurel at Bishop's Gate

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