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Citadines Waterfront Kota Kinabalu

Kota Kinabalu and Sabah · Malaysia

G-08 Jalan Tun Fuad StephensView location

9.0/10Excellent82 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort9.2/109.2
Condition8.6/108.6
Value8.8/108.8
Amenities8.4/108.4
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citadines Waterfront Kota Kinabalu

Citadines Waterfront Kota Kinabalu features a total of 396 units. The establishment offers Wi-Fi internet connection on-site. Visitors will appreciate the 24-hour reception. All rooms at Citadines Waterfront Kota Kinabalu are wheelchair-accessible. The car park may be useful to those arriving by car.

The hotel may charge a fee for some services.

Read more about this hotelShow less

With a stay at Citadines Waterfront Kota Kinabalu in Kota Kinabalu (Downtown Kota Kinabalu), you'll be within a 5-minute drive of Imago Shopping Mall and KK Plaza. This aparthotel is 0.3 mi (0.5 km) from Local Fruits Market and 0.3 mi (0.5 km) from Anjung Kinabalu.

Make yourself at home in one of the 396 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MYR 55 for adults and MYR 55 for children
    • Self parking fee: MYR 20 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    Malay

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Kota Kinabalu Central Market 0.1 km / 0.1 mi
KK Plaza 0.2 km / 0.1 mi
Handicraft Market 0.3 km / 0.2 mi
Anjung Kinabalu 0.4 km / 0.2 mi
Local Fruits Market 0.4 km / 0.2 mi
Api Api Night Food Market Gaya Street 0.4 km / 0.3 mi
Kota Kinabalu Esplanade 0.5 km / 0.3 mi
Warisan Square 0.6 km / 0.3 mi
Atkinson Clock Tower 0.6 km / 0.4 mi
Gaya Street Sunday Market 0.6 km / 0.4 mi
Wisma Merdeka Shopping Center 0.6 km / 0.4 mi
Sedco Square 0.7 km / 0.4 mi
Anjung Samudera 0.7 km / 0.4 mi
Merdeka Square 0.7 km / 0.4 mi
Suria Sabah Shopping Mall 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 396
  • Number of floors (main building): 25
  • Double rooms: 141
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
Show 12 more facilities & services
  • Room service
  • Laundry serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Luggage room
  • Restaurant
  • Conference room
  • Audio-visual equipment rental
  • BilliardsExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO PREMIERSTUDIO • PREMIER • 1 Bedroom • 26 m²STU.PE-1
    STUDIO PREMIERPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    STUDIO PREMIER

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE-1

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIERSTUDIO • PREMIERSTU.PE-2

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    STUDIO PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWS • 1 Bedroom • 56 m²DBL.PE-WV
    DOUBLE PREMIER WITH VIEWSPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    DOUBLE PREMIER WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-WV

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER QUEEN BEDDOUBLE • PREMIER QUEEN BEDDBL.PE-QN

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    DOUBLE PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIER SEA VIEWSTUDIO • PREMIER SEA VIEW • 1 Bedroom • 26 m²STU.PE-VM
    STUDIO PREMIER SEA VIEWPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    STUDIO PREMIER SEA VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    PREMIER SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE-VM

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIER ONE BEDROOMTWIN • PREMIER ONE BEDROOM • 1 Bedroom • 56 m²TWN.B1-PE
    TWIN PREMIER ONE BEDROOMPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    TWIN PREMIER ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B1-PE

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER SEA VIEWDOUBLE • PREMIER SEA VIEWDBL.PE-VM

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    DOUBLE PREMIER SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    STUDIO EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER SEA VIEWDouble or Twin • PREMIER SEA VIEWDBT.PE-VM

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    Double or Twin PREMIER SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIERSTUDIO • PREMIER • 1 Bedroom • 26 m²STU.PE
    STUDIO PREMIERPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    STUDIO PREMIER

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER ONE BEDROOMDOUBLE • PREMIER ONE BEDROOM • 1 Bedroom • 56 m²DBL.B1-PE
    DOUBLE PREMIER ONE BEDROOMPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    DOUBLE PREMIER ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIER ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-PE

    Room amenities

    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIER WITH VIEWSSTUDIO • PREMIER WITH VIEWS • 1 Bedroom • 26 m²STU.PE-WV
    STUDIO PREMIER WITH VIEWSPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    STUDIO PREMIER WITH VIEWS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE-WV

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDROOMDOUBLE • ONE BEDROOM • 1 Bedroom • 41 m²DBL.B1-1
    DOUBLE ONE BEDROOMPhoto unavailable1 photo

    Citadines Waterfront Kota Kinabalu

    DOUBLE ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-1

    Room amenities

    • Wheelchair-accessible
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO EXECUTIVE QUEEN BEDSTUDIO • EXECUTIVE QUEEN BEDSTU.EJ-QN

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    STUDIO EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIER SEA VIEWAPARTMENT • PREMIER SEA VIEWAPT.PE-VM

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    APARTMENT PREMIER SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIER SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PE-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIER QUEEN BEDSTUDIO • PREMIER QUEEN BEDSTU.PE-QN

    Photos are not available for this room type.

    Citadines Waterfront Kota Kinabalu

    STUDIO PREMIER QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIER QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PE-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citadines Waterfront Kota Kinabalu

9.0
Excellent
82 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
8.6 /10
Value
8.8 /10
Amenities
8.4 /10
48 reviews shown
10/10
Exceptional
21 Jul 2026
Pei Eik
Good stay, convenient located at central with most thing walking distance, special shout out to front desk staff Wayne for being so helpful, if we ever return to KK will definitely stay here
10/10
Exceptional
18 Jun 2026
Adrian
Great Location, Clean room, As per photos
Self
10/10
Exceptional
15 Jun 2026
John
Clean and spacious room with very friendly staff.
Self
10/10
Exceptional
01 Mar 2026
carl
Room was clean with a nice view of bay, great swimming pool overlooking bay. Great location right next to waterfront, market, shopping mall.

Staff where all friendly during interaction. Can recommend staying here.

Only small negative is the air conditioner was not great. But otherwise great stay, thanks.
Self
10/10
Exceptional
05 Jan 2026
Kim-Foo
Room is clean and nee
8/10
Excellent
18 Oct 2025
Julie
Spacious room. Comfort bed. But smells in the sewage pipe drainage area around the shower or the toilet area on our day 4 and 5. Washroom was clean but not sure why the sewage smell. Also the cabinets in the kitchen had an unpleasant smell. All the cabinets looked clean but not sure why the smell when opening the cabinets. May need fresh hot clean towels to wipe the inside cabinets. Convenient area; only 10 mins walk to Suria mall, surrounded by lots of markets and restaurants. Disappointed no one wait for us at the airport when landed and we had to ask a stranger to help us call the hotel that was booked in advance. They didn’t compensate us for the inconvenience (waited for 90 mins) but they did apologize. Will we come back again, yes we will. Giving this place another chance next time. The cleaning team was excellent and friendly as well as the front staff.
Partner
8/10
Excellent
05 Oct 2025
Flora
Pool was nice , clean room but a bit small .
Business_and_leisure Partner
2/10
Poor
04 Aug 2025
Craig
We arrived at the property all was going well till we had a fire and had to vacate the property at 1 am and couldnt get back to our romm till 5 am to get our gear after seeing the manager in the lobby and speaking to the hotel twice we keep getting fobbed off after they promised the refund. The facility is nice but the management need to honour their promuses and at least email us
Leisure Friends
6/10
Pleasant
31 Jul 2025
Melinda
A fire broke out overnight in the hotel. It was chaos. Difficult to find emergency exit, no communication to guests
Leisure Family
10/10
Exceptional
06 Jul 2025
Elise
Great location, clean and comfortable rooms with a lovely pool.
Leisure Self
10/10
Exceptional
04 Apr 2025
Fleur

Long weekend in KK, Sabah…

Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again.
Friends_and_family Friends
10/10
Exceptional
23 Mar 2025
Nurhakim
A very nice stay. Would come back again for sure.
Business Friends
6/10
Pleasant
07 Mar 2025
Phil
The staff were friendly
Leisure Partner
10/10
Exceptional
28 Feb 2025
Mikhail
Excellent service, great location, Excellent breakfast.
Partner
2/10
Poor
25 Feb 2025
Patricia
We have no complaints about the unit when we walked in however it was located in a bad part of a disgusting town of Kota Kinabalu.

We could not bring ourselves to stay and left and went up the street and checked into the Marriott.
Leisure Partner
10/10
Exceptional
10 Jan 2025
Christopher
Nice place. Very friendly!!
Leisure Self
10/10
Exceptional
22 Sep 2024
POH HWA
Property was new, nice, and big (it was basically a full fledged one room apartment we had). Two TVs, kitchenette and washing machine. Location was well placed within 10min walk to gaya street. Only drawback was that Citadines co-shares the plot and common facilities w an apartment building called Northshore (different wing) which brings along w that, tons of short-stay crowd (amongst them children) and noise in the common areas, esp the pool.
Leisure Family
8/10
Excellent
30 Aug 2024
M M TAUHIDUR
A good short stay.
Leisure Friends
8/10
Excellent
12 Aug 2024
Helen Mui Leng
Sad to note there wasn’t a swimming pool per se but only an adult wading pool that allows you to enjoy the cooling off & sunset. No attendant in sight in the gym ( suppose to collect pool towel) & no pool towels available except the small ones. Went down @ 4.00pm to 6th level & left about 5.00pm or so when I sighted hotel staff with the load of clean fresh pool towels!

Only a coffeeshop available for dining with limited menu choices. Not convenient for those on short stays despite the fact that my room has the kitchen facilities & cutlery.
Leisure Self
10/10
Exceptional
30 Jul 2024
Yi Xian Patrick
Fantastic hotel. Brand new, good sizing and the room were very well equipped. The value for money was good and again, because it is very new, everything was in very good condition. Good location as well. Would return again definitely!
Business Self
8/10
Excellent
17 Jun 2024
Choon Guan
A small kitchen is a plus make easy for some light cooking possible.Nice sunset lounge for relaxation.
Leisure Family
10/10
Exceptional
24 Apr 2024
Jane
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Leisure Family
10/10
Exceptional
22 Jul 2026
Shui ping
地点很方便在市中心,酒店職員亦都很友善!房间分客厅同房間,有很大的空间、很舒服和乾淨!為獨是浴缸頗高和邊度亦都頗寛,小心上落。它的去水位設計會流向地下走,有待再改善!
早餐款色一般。
Partner
10/10
Exceptional
22 May 2026
Jihyun
This hotel is in a great location close to the waterfront and within walking distance.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Meilin
是一間很新的Hotel,環境乾淨、優雅,
地點超好,距離魚港、大排檔、菲律賓超市很近,購物、散步、吃海鮮走幾分鐘就能到
看夕陽超棒!有無邊際泳池,很漂亮
員工也很親切
Partner
10/10
Exceptional
19 Apr 2026
Barbara
Hervorragende Aussicht auf den Sonnenuntergang
Self
8/10
Excellent
12 Apr 2026
Hiroshi
場所がよい
Friends_and_family Friends
6/10
Pleasant
05 Apr 2026
Patrick
Room is very small but very new, one year old. Swimming pool was nice.
6/10
Pleasant
26 Feb 2026
kwok tai
good hotel, but price too high for this class
Partner
10/10
Exceptional
31 Dec 2025
JUYEON
프론트직원이 아주 친절했고 층에 구비되어 있는 정수기가 아주 유용했습니다.
문이 너무 무겁긴 했지만 객실 내부에 다양한물품도 완벽하게 구비되어있어 편안하고 즐거운 시간을 보냈습니다!
Partner
10/10
Exceptional
19 Aug 2025
Verified traveler

깔끔한 신축호텔입니다

신축이라 방이 매우 깨끗하고 좋았습니다. 직원들은 친절하지만 이용객이 많아 리셉션은 매우 붐비는 편입니다. Ashore hotel 과 건물은 공유하지만 수영장은 별도로 있습니다. 위치도 쇼핑몰, 야시장 모두 도보거리라 편리했습니다.
Friends_and_family Family
4/10
Poor
27 Jul 2025
Hyeonju
직원들은 정말 친절합니다. 요청하는 건들은 시간이 오래걸려도 해줬어요. 하지만 욕조 배수가 좋지않아 샤워때마다 힘들었고, 페이스타월이 준비되지않아서 요청해서 받아야했어요. 에이전트의 실수로 예약한 방과 다른 방이 배정되어 시작부터 그다지 기분이 좋지않았는데, 욕실 청소상태가 좋지 않아 더 별로였어요.
위치는 정말좋아요. 바로 앞에 필리피노마켓으로 망고랑바나나튀김, 닭꼬치, 나시고랭등을 포장해서 피곤한날 방에서 편하게 먹었고, 가야 스트릿이랑도 가까워서 이펑락사, 유잇청에서 조식을 사먹었어요. 제셀톤선착장도 걸어서 10분정도 였어요.
로비층에 편의점 있고, 1분거리에 정말 싸고 맛난 아이스크림 가게가 있어요. 장점은 많지만 다시 가고싶지는 않아요. 욕실이 너무불편했고, 세탁실이 사용료가 너무 비쌌어요.
Friends_and_family Family
8/10
Excellent
21 Jul 2025
Charles
Room was small, but nice view from the pool. Really nice spot. Gym is cool too. Close of everything.
Leisure Partner
10/10
Exceptional
05 May 2025
Verified traveler

추천합니다

깨끗하고 주변에 관광지 걸어서 가기 좋음 1층에 버거킹과 24시간 orange 편의점 있어요
Business
10/10
Exceptional
03 May 2025
Junhee

Great

아주 만족합니다.
Business
10/10
Exceptional
24 Feb 2025
camilla

Fantastisk

Super super flot lejlighed med fantastisk udsigt ud over havet .
Lejligheden har en god størrelse, vi var tre , så en sov på opredning i stuen.
Lejligheden ligger centralt ca 1 km til det største mall og lidt under 1 km til havnen, hvor der arrangeres et væld af ture ud på forskellige øer
Friends_and_family Family
10/10
Exceptional
26 Jan 2025
Shui ping

Excellent hotel

Nice location in the downtown Centre and worth price to choose this hotel. Spacious for the premium room. Plenty of restaurants nearby as well. Friendly n warm staff at the reception. Nice view from the room
Partner
8/10
Excellent
20 Jan 2025
Verified traveler
굿굿
Friends_and_family Friends
8/10
Excellent
20 Jan 2025
Verified traveler
침구깨끗, 직원 친절, 로비커피 굿~~
시내접근성 좋음.
Friends_and_family Friends
10/10
Exceptional
01 Dec 2024
Hon Kit

家的感覺

一入房有家的感覺,根本就似服務式住宅。
所有家具齊全,真可以親自下廚。
Self
10/10
Exceptional
28 Oct 2024
SHENYI
Very satisfied
8/10
Excellent
12 Sep 2024
Marko
Gute Unterkunft in einer eher häßlichen Stadt
Leisure Partner
8/10
Excellent
19 Aug 2024
Kai Yew

Bilik kecil dalam bandar

Bilik kecil terutama bilik air. Katil bersih dan selesa. Tiada air minuman disediakan tapi boleh mengisi dari water dispenser di luar bilik. Sarapan pagi yang sederhana.
Business
10/10
Exceptional
05 Aug 2024
CHAEOH
숙소를 기준으로 수리아사바 이마고 필리피노야시장 나이트마켓 썬데이마켓 kk씨푸드 유잇청등 유명한곳을 걸어서 다닐수있어서 너무 좋았어요
Leisure Partner
6/10
Pleasant
05 Aug 2024
Kin Ling
第一晚酒店房有蟑螂, 房門開關不順, 每次開一半都聽到門鉸的聲音, 出入時全個走廊都聽到。 跟他們說換房只說滿了。 叫他們做清潔也不置可否。

另, 問及附近地點, 職員都說不清楚。 例如郵局, 他們只說很近行4分鐘, 叫我出門口自己google. 一個說關門, 另一個又說有開放。 問他們哪裡有明信片買。 只說周日店鋪關門。 但明明隔離商場地庫有售。

基本上地理位置好硬件不錯。 但就是員工服務有待改善
Leisure Partner
10/10
Exceptional
25 Jul 2024
Matteo
Perfetta e molto comoda, purtroppo qualche altro cliente maleducato fa casino di notte, rafforzare i controlli
Leisure Partner
8/10
Excellent
12 Jul 2024
HANKYU

Cozy

I stayed 4night. Good location. Clean room. I enjoyed swimming with beautiful sea view.
Partner
8/10
Excellent
28 Jun 2024
JAEWAN

호텔은 괜찮지만 주변환경이 아쉬움

1.룸컨은 나름 괜찮습니다. 레지던스의 딱 그정도 느낌입니다. 호텔에 비하면 조금 아쉬운..
신상호텔 답게 집기들은 다 새거인것이 티남

2. 조식은 많이 아쉽습니다. 선택을 안하는게 더 나을듯 해요.


3. 수영장 메인풀장이 2개인데 인피니티풀장쪽만 이용 가능합니다. 중앙쪽 풀장은 맞은편 호텔쪽분들이 이용하는 풀장임. 인피니티풀쪽이 한가하며 수질도 좋고 전망도 좋아서 큰 풀만은 없었습니다.


4. 주변환경이 좀 아쉽습니다. 조금 늦은시간 외부로 나가면 큰쥐와 바퀴벌레들과 마주치게 됩니다. 워터프론트 라인이라 바로앞 시장이 형성되어 있어서 어쩔 수 없는 환경인것은 이해하지만 와이프가 보고 큰 충격을 받았네요. 이런 환경은 잘고려해야 할 것 같네요.
Friends_and_family Family

Location & surroundings

Citadines Waterfront Kota Kinabalu
G-08 Jalan Tun Fuad Stephens, Kota Kinabalu, Malaysia

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Citadines Waterfront Kota Kinabalu

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