Hii 5 Hotel

4/10

Poor

16 Sep 2019

Armando

Window blinds dirty, no safety depot box, poor tv, only one english channel--no english news, no view outside except garbage ,no key card system, combined toilet/shower painful, no fridge or microwave, no luggage storage, noisy room -poor sound proofing

Good location, elevator to suite, reasonably clean, inexpensive

Leisure Self

6/10

Pleasant

22 Apr 2019

Verified traveler

Lobby is nice and comfortable, but the cleanliness in the room is not so well. There are still hairs around the room when we first arrival in the room.

Leisure Friends

4/10

Poor

14 Mar 2019

katherine

Horrible

I booked and paid for 4 nights and left on first night.
The room is disgusting. The bed, linen, walls air conditioning unit were very dirty/stained. The coffee mugs provided didn’t appear to have been cleaned. EVER.
The bathroom drain was broken and sticking in an open position where you could see the grossest black sludge in it. The toilet paper holder was in wet shower area and was a soaked, therefore unusable. The dirt on the mildewed air conditioning unit was likely to make people sick and it was directly over you while you were in the bed, involuntarily breathing it in.
The noise from the adjoining rooms was excessive. It sounded like drilling and when I tried to complain about when front desk person brought toilet paper, she didn’t speak English nor understand me, though she heard the noise and knew I was frustrated from it, she did nothing.
As well, quite a few of the other guests in same area would bang on doors, yelling, or carry on loud conversations on their phones in the hallways, all hours of the night.
Additional noise came from the open-air stair well that sounds as if hundreds of birds are nesting in it and the noise is amplified and can be heard clearly in the room. You have to step into this stairwell to reach part of the hotel rooms and hopefully you’re not scared of birds?
The furniture in the lobby was so filthy,
and this is your first impression of the hotel?
(Site won’t allow me to post pictures of room) CANNOT RECOMMEND

4/10

Poor

01 Mar 2019

Toni

Unpleasant smell

Smelly trash from downstairs. Had to change 3 rooms

6/10

Pleasant

15 Jan 2019

Verified traveler

is good for me

10/10

Exceptional

10 Dec 2018

Verified traveler

nice place to stay & comfy

8/10

Excellent

19 Sep 2018

Gregory

Nice Stay and Environment

For all this while, this is the best stay that i have. Comfort room with big space. Thanks

6/10

Pleasant

20 Aug 2018

FR

convenient location, in the heart of KK and nearby eateries, Waterfront and malls. however you can see that the hotel is getting old, they either need to do a thourough deep cleansing cleaning or renovate again.

6/10

Pleasant

20 Jun 2018

Nnisa

Near downtown

Nice hotel with great price! It’s reasonable, even though it’s quite small but it’s not bad for the price.. queen size bed, personal bathroom, tv, kettle & cups..

8/10

Excellent

02 May 2018

Gregory

Good Environment and around the city area

Nice Hotel. Good Environment around the City area. Good Place to stay whereby you can find seafood restaurant Such as Welcome Seafood Restaurant, souvenir shop, walking distance to the shopping mall such as the Suria Shopping Mall. Will be back soon for my next trip. Thanks.

6/10

Pleasant

03 Mar 2018

Meng Tee

Overall of was but.....

I not sure whether i ate too of beef feeling itchy or the bed got bed bug

8/10

Excellent

03 Jan 2018

Gregory

Good Environment and Located at City Area

This is my third stay in Hii 5 Hotel. Is a good environment hotel and is located at City Area.

6/10

Pleasant

13 Dec 2017

Verified traveler

Street people too noisy cannot sleep at night.

Hotel room is ok with good airconditioning but toilet bowl not working properly. People on the street outside the hotel making too much noises laughing n screaming till 4am in the wee hours - impossible to sleep. Hotel operators should report this nuisances to the authority for disturbing peace.

8/10

Excellent

23 Sep 2017

Yu Siang

Strategic location. Attentive and friendly staff. However overall cleanliness can be improved.

4/10

Poor

27 Aug 2017

Bambi Jean

So Bad

The room that i stay is non smoking room but i can smell the cigaratte smoke strong in my room. The toilet was unclean the shower is like an old time the water is so slow i didnt not enjoy showering after a long delay flight. I would not recomment this hotel

Partner

6/10

Pleasant

29 May 2017

Afiq

Last option

Great location and parking nearby.. but poor facilities and rude staff..

10/10

Exceptional

06 Feb 2017

Rajeev

Clean and amazing hotel

Eveything was exceptinally perfect. Only experience i had druing my stay in my room was the bathroom drainage was slow.

8/10

Excellent

26 Dec 2016

Verified traveler

Affordable

Quiet area in town

Partner

8/10

Excellent

18 Dec 2016

SYAHRUL NIZAM

In the heart of KK city!

Location was just in centre of KK city.. affordable prices.. not so far from Centrepoint mall, close to street night market at Kampung Air :D

Family

8/10

Excellent

13 Nov 2016

Verified traveler

i recomended this hotel to other...

1. Very strategic location..food..shopping..
2.Staff very friendly

2/10

Poor

02 Oct 2016

Verified traveler

Bad experience

I have a disappointed expectation for this hotel. The Hotel Outlook look nice, but inside the room is another feeling. The room picture is not the same as it shown on the booking picture. The room is very noisy due to loud motor sound from outside.

4/10

Poor

11 Aug 2016

I'm a Man.

Good Location, TERRRIBLE WIFI issues.

We chose this Hotel Specifically because most of the rooms looked like they would be good to do a bit of work in. Chairs, counters, and space. We were right! They had those things! Unfortunately they have a very serious issue with the wifi. It is slow, disconnects all the time, and we had to change rooms twice just to get a 2-bar signal from a router no more than 5 metres away. Besides this, the lady at the front desk was nice enough, but not the most knowledgeable. The young man working behind the desk was far better and a real resource of knowledge and cheap traveller hacks. Nice guy.
All in all, not the worst stay, just pick your rooms wisely as some have really been ridden hard and others have been maintained a little better.
*Wand-Style Shower heads were amazing....
*Proximity to Airport Busses and Markets was amazing....
*20 Minute walk maximum to anywhere in town.
*Lobby was nice, welcoming and friendly.

If they had proper, working WIFI this could have been a 7.5 out of 10.

Partner

8/10

Excellent

24 Jun 2016

Malinda

Nice hotel.

Nice hotel & had a 24hours dobi facilities. Close to the Center Point Shopping Complex.

6/10

Pleasant

04 Jun 2016

Nuraffendy

Hotel nice, clean and middle of town

I just can say, the hotel is double standard with customer using online booking and direct booking.

Partner

8/10

Excellent

22 May 2016

MOHAMAD NOOR

Will be back!

Clean, quiet, and safe.

Partner

6/10

Pleasant

07 Jan 2016

Cheun vui

reasonable price and good location

Its a quite new small hotel but with lift, there is a food bazaar just a minute away and centre point shopping is also 5 mins of walk. With the reasonable price offer, i will definitely come back.

8/10

Excellent

31 Dec 2015

Verified traveler

Quite comfortable and the price was reasonable..you get what you paid..got room with window, the curtain very thin and you can see what going on outside..i think i should choose room without windows..overall its okay to stay here for 1-2 days...

Family

4/10

Poor

01 Nov 2015

Verified traveler

Not clean inside n more worse back side the hotel because foodcourt there

8/10

Excellent

23 Oct 2015

Shahab

Short stay, not the worst place I ever stayed at and not the greatest either!

8/10

Excellent

06 Aug 2015

Dan from Oz

great place but lack customer service

This is my honest opinion, location was near airport shuttle bus terminal, 30mins walk to ferry. Customer service was friendly but had no idea about surroundings and with times of buses, Ferris, etc. the twin bedroom was great, comfortable beds but with a non functional toilet door. WiFi was not working on 3rd floor and no eta as to when it will be fixed. WiFi only works on GND floor. No safety box available.

8/10

Excellent

25 Jun 2015

rudy

just ok

just ok

10/10

Exceptional

29 May 2018

Verified traveler

가격대비 좋음

처음 배정받은 방 이불이 더러워서 교체요청하니, 하우스키퍼가 없어서 방을 바꾸어줌. 바꾼 방은 깔끔하고 수압도 좋았음. 에어컨.엘레베이트는 있지만 냉장고는 없음. 가성비 만족함

8/10

Excellent

24 Mar 2018

Shun Fu

生活機能便利，距離機場巴士站步行約3分鐘。近市區商圈百貨，入房手續快速便捷，前台24小時都有服務人員。
廁所門有些老舊，底部木頭已腐蝕經常會掉木削。

2/10

Poor

15 Mar 2018

Azlina

Hotel yang teruk

Saya menginap selama 5 malam dan mengalami pengalaman yang teruk seperti:
1. Aircond berbunyi bising
2. Terrible smell sebab berdekatan dengan tempat pembuangan sampah
3. Tiada kalis bunyi-boleh dengar dengan jelas penghuni di sebelah tekan suis.
4. Tidak mesra pelanggan
5. Susah untuk dapatkan parkir kereta.

6/10

Pleasant

07 Aug 2017

tatsuya

Staff was friendly and helpful.The location was also nice.I would like to stay again.

2/10

Poor

03 Jun 2017

meerie & meerie

Een verschrikking!!!!!!!!!!!!!!!!!

Bij aankomst geen boe of bah kregen de sleutel thats it..! De putlucht hing overal in combinatie met luchtverfrisser.
De kamer was smerig met name de badkamer, niet te omschrijven zo goor. Personeel zeer onvriendelijk en totaal niet behulpzaam.
Ga niet naar dit hotel....!!!!!!!!!!!!!
Wees gewaarschuwd....

6/10

Pleasant

05 Mar 2017

Hudabiah

Bilik tiada wifi

Partner

8/10

Excellent

26 Feb 2017

Verified traveler

地理位置不錯,
可是房間比較舊,
有窗房間會聽到外面車聲,
無窗房間較舒適,
職員都好有禮貌.

如果去1-2天都可以接受.

10/10

Exceptional

28 Sep 2016

YUI

食には困らない立地です！

近くに美味しいレストランが多く食には困りません。
施設はとても綺麗ですし、値段も安いので満足でした。
しかし無料wifiは繋がりにくくあまり早くなかったです。

Partner

2/10

Poor

07 Mar 2016

Verified traveler

다시 잘 생각해보세여

모기들도 너무 많고
객실상태가 영 엉망이었어여
베게에 머리카락도 있어서 룸체인지 했고요
본관쪽이 훨씬 나아여

Family

6/10

Pleasant

16 Feb 2016

Stephanie

靠近海鮮大排檔但是離加雅街就遠了

房間10坪以內兩個人住還好，每天都會來打掃房間還算乾淨，但是沒有吹風機、冰箱、衣架、拖鞋，房間內只有一個可供充電的插座，隔音普普，深夜會聽到隔壁的炒飯聲...住了五個晚上床單沒有天天更換，都是同一件又鋪了回去，館內人員手腳不乾淨，在免稅店買了一條香菸放在桌子上回來不見了兩包，自己帶去的行李箱每次出門都會用密碼鎖鎖上，但是回來的時候密碼鎖號碼都會被更動過，入住的客人要小心自己的財物...

10/10

Exceptional

31 Jan 2016

Damian

dobra jakość za niewielką cenę

wszystko ok
hotel nowy wszędzie blisko
tylko nalezy zaopatrzyć się w papier totaletowy bo nie dają

Partner

8/10

Excellent

27 Oct 2015

Marie

Litet men trevligt

Bra, relativt fräscht hotel för dig som bara ska stanna någon natt. Prisvärt!

Partner

4/10

Poor

08 Aug 2015

Verified traveler

Lokasi sesuai dekat shopping area dan tempat makan.layanan baik cuma Bilik terlalu kecil, Tiada almari untuk laugages dan air panas dibilik mandi tidak berfungsi