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Mercure Dubai Deira

Dubai · United Arab Emirates

Al Yazia Plaza Al Khaleej Road 110 DeiraView location

8.6/10Excellent194 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Amenities8.4/108.4
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Dubai Deira

Mercure Dubai Deira, set amidst the vibrant souks of Dubai, offers a perfect blend of modern comfort and local charm with its 152 spacious, contemporary rooms.

Delight in locally inspired dishes at our diverse selection of restaurants, or enjoy a curated coffee experience in our cafes and innovative cocktails at our bars.

Relax at our rooftop infinity pool, stay active at the gym, and benefit from the convenience of the nearby Gold Souk Metro station, your gateway to exploring all that Dubai has to offer.

Read more about this hotelShow less

Located in Dubai (Deira), Mercure Dubai Deira is within a 15-minute walk of Gold Souk and Dubai Creek. This hotel is 3.2 mi (5.1 km) from City Centre Deira and 4.1 mi (6.6 km) from Dubai Cruise Terminal.

Make yourself at home in one of the 152 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number 1215779
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately AED 62 for adults and AED 31 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    German

    Russian

    Swahili

    Portuguese

    Afrikaans

    Filipino

    English

    French

    Arabic

    Thai

    Ukrainian

    Indonesian

    Urdu

    Turkish

Nearby attractions

Gold Souk 0.8 km / 0.5 mi
Dubai Creek 1 km / 0.6 mi
Naif Souq 1 km / 0.6 mi
Spice Souq 1.3 km / 0.8 mi
The Dubai Heritage Village 1.7 km / 1.1 mi
Deira Twin Towers Shopping Centre 1.9 km / 1.2 mi
Port Rashid 2 km / 1.3 mi
Burj Nahar Mall 2.2 km / 1.4 mi
Textile Souq 2.3 km / 1.5 mi
Grand Mosque 2.4 km / 1.5 mi
Fish Roundabout 2.4 km / 1.5 mi
Dubai Museum 2.5 km / 1.6 mi
Meena Bazaar 2.6 km / 1.6 mi
Al Ghurair Centre 2.6 km / 1.6 mi
SMCCU Sheikh Mohammed Centre for Cultural Understanding 3 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 152
  • Number of floors (main building): 5
  • Family rooms: 20
  • Accessible rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
Show 15 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Lift access
  • Gym
  • Luggage room
  • BarExtra charge
  • Restaurant: 3
  • Children playground
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Mercure Dubai Deira

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 1 Bedroom • 19 m²DBL.AS-KG
    DOUBLE CLASSIC KING BEDPhoto unavailable7 photos

    Mercure Dubai Deira

    DOUBLE CLASSIC KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Mercure Dubai Deira

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Dubai Deira

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Dubai Deira

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEW • 1 Bedroom • 34 m²DBL.CV-SU
    DOUBLE SUPERIOR CITY VIEWPhoto unavailable10 photos

    Mercure Dubai Deira

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Dubai Deira

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Dubai Deira

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Mercure Dubai Deira

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Mercure Dubai Deira

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Dubai Deira

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Mercure Dubai Deira

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Mercure Dubai Deira

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Mercure Dubai Deira

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Mercure Dubai Deira

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Dubai Deira

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 40 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable7 photos

    Mercure Dubai Deira

    FAMILY ROOM STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Mercure Dubai Deira

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Dubai Deira

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Mercure Dubai Deira

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Mercure Dubai Deira

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Dubai Deira

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 50 m²TWN.AS
    TWIN CLASSICPhoto unavailable9 photos

    Mercure Dubai Deira

    TWIN CLASSIC

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Mercure Dubai Deira

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Dubai Deira

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Dubai Deira

8.6
Excellent
194 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Amenities
8.4 /10
75 reviews shown
2/10
Poor
26 Jul 2026
Yusuf
on arrival we were hotel was closed! and our booking was transfererd to Novotel down the road. We booked this hotel because we have stayed a number of times beore.
Unfortunately the expereince at Novotel was not good!
6/10
Pleasant
29 Jan 2026
Sarfaraz
Bathroom had mildew at a number of places. Last two days we had drain flies.
2/10
Poor
15 Jan 2026
Samer Saeed Ghaleb
Something else
10/10
Exceptional
28 Sep 2025
William
Just an overall great experience
Business Self
6/10
Pleasant
16 Sep 2025
Shaikh
Food wasn’t all that better to go to local restaurants
Leisure Family
8/10
Excellent
12 Jul 2025
John
Staff particularly good and helpful.
Breakfast good but other in house dining options not wonderful.
6/10
Pleasant
10 Jun 2025
Malyun
Fairly clean and staff were friendly and respectful.
Business Friends
10/10
Exceptional
04 Jun 2025
guy
Thanks for hospitality
Self
8/10
Excellent
10 May 2025
TYLICIA
The hotel was nice. The staff were friendly. However, the food service took a long time to bring food each time I ordered.
Leisure Family
4/10
Poor
08 May 2025
Mohammad
Adaptable for early check due to unforeseen flight changes. This is our second time at this hotel. Slighlty disappointed. Seems like the standards are dropping. Staff overstretched. No sound insulation.
8/10
Excellent
27 Apr 2025
RICHARD

Ok hotel near metro station

Modern hotel and good standard of cleanliness. Looks good but bad quality of the building. Rooms and windows not soundproof and workmanship in the bathroom not good.
Self
10/10
Exceptional
22 Apr 2025
Tashi

Highly recommended to stay.

Had a nice stay at the hotel as was comfortable and neat.
Self
10/10
Exceptional
21 Apr 2025
Svetoslav
The most friendly staff I’ve seen so far on holiday. Property is well maintained. We had a great time.
Leisure Partner
8/10
Excellent
02 Apr 2025
Mischa
There are so many good things to say about this property.

Staff were
8/10
Excellent
27 Mar 2025
Isaaf
It’s very convenient and super staff
Self
8/10
Excellent
08 Mar 2025
Tracey

Nikkah in Dubai

It was an amazing experience. It was my Nikkah & 1st time in Dubai, & during Ramadan. My self, husband and daughter & guest, Great memories. Alhamdulliah..Thank you for the service great hotel. I will cone again, but a different room.
Friends_and_family Family
10/10
Exceptional
17 Feb 2025
Naomi
No breakfast
No transportation
2/10
Poor
29 Jan 2025
Mohamed
I recently stayed at Mercure Dubai Deira, and unfortunately, it was the worst hotel experience I have had in the UAE. While a few staff members were professional, overall service, hygiene, and facilities were far below acceptable standards for an Accor property.

Key Issues:
•Check-in Experience: Upon arrival, I was unexpectedly asked to pay a deposit, which I found unnecessary and insulting. Instead, I offered it as a goodwill gesture to the receptionist.
•Laundry Service Misrepresentation: I specifically asked if laundry was in-house and was assured it was, only to later find out that it wasn’t. This misleading information caused significant inconvenience.
•Hygiene & Pest Control: I was bitten by insects within an hour of unpacking. Despite informing reception, I found more small insects, including a spider, the next day.
•Service Quality: While some staff were helpful, most seemed untrained and unqualified, lacking professionalism and attentiveness.
•Food & Beverage: The food was disappointing, lacking freshness and flavour.
•Laundry Service: Beyond the misrepresentation, my laundry was smelly, creased, and missing part of my clothes.
•Noise Insulation: Extremely poor, making sleep difficult due to disturbances.
•Safety & Comfort: I experienced unsettling noises at night and even the smell of smoke, making my stay uncomfortable and unsafe.

For a Mercure-branded hotel under Accor, I expected much better.

Room 502
Business Self
8/10
Excellent
22 Jan 2025
Andrew
Breakfast too pricey - I ate breakfast outside every single day after this first day
Leisure Self
8/10
Excellent
16 Jan 2025
Jhett
The most unique about this hotel is in individual water purifying system in each room. Very environment-freely, no need to go our your room for refill. Very friendly staff!

I wish the rooms are sound-proofed though. I was on the fifth floor and I can still here the noise outside. The restaurants in the hotel are also very pricey. No wonder no one was there when I had dinner on a Friday night.
Business Self
8/10
Excellent
25 Dec 2024
Cherryl Mae

Good option hotel in Dubai

A very decent hotel near gold souk metro. Reception staff very accomodating. It also has a pool overlooking the city.
Partner
6/10
Pleasant
17 Dec 2024
Ayyaz
Good option but certainly not the best.
Leisure Friends
2/10
Poor
14 Dec 2024
Hanaa
Very bad service and the breakfast buffet is very very bad
6/10
Pleasant
14 Dec 2024
Nur

Good and bad

Very good location convenient for shopping around. The annoying thing is that customers walk in the hallways with shorts and bare body may be the hotel needs to put up some code of conducts. At times some people were playing load music which was annoying.
Self
10/10
Exceptional
22 Nov 2024
Aisha AbdulNasir
My friends and I really enjoyed our stay at this wonderful hotel. Its located in a very convenient area right next to the gold souq metro . The area is really clean and very aesthetically pleasing. The hotel is 10/10 in all aspects. The staff are really kind and helpful . We didnt want to leave. We will be back. I recommend this place to anyone travelling to dubai . The pool is also really beautiful.
Business_and_leisure Friends
8/10
Excellent
22 Nov 2024
aisha

Business trip

Very pleasant hotel, lovely stay, you need to request a lot of little things ie milk or slippers but wasn’t an issue. Definitely not a 3 star, the beds were really comfortable compared to a lot of 4/5 stars. Location was excellent loads of places to eat.
Business
10/10
Exceptional
13 Nov 2024
Sarah
Was clean and comfortable
6/10
Pleasant
26 Oct 2024
Donna
The quality is slipping fast.
Leisure
6/10
Pleasant
25 Oct 2024
Donna
The property is running down really fast.
Leisure
10/10
Exceptional
21 Oct 2024
Faissal
Thanks for everything
8/10
Excellent
01 Oct 2024
Ruth
It was close to metro station and close to the shopping centre…I would stay here again. However one thing I noticed is you have to ask for coffee and creamer to be brought to the room since they don’t have it…and this can be to encourage to drink coffee at the coffee shop.
Again no complain, I enjoyed my stay.
Business_and_leisure Self
10/10
Exceptional
17 Sep 2024
luay
The fridge was not cooling
6/10
Pleasant
14 Sep 2024
omid
Here very friendly clean and good stuff.but expensive
8/10
Excellent
12 Sep 2024
Abdullah
We recently stayed at Mercure Dubai Deira and the stay was great. The staff were so lovely & the hotel was clean and very well kept!
The children really enjoyed themselves at the pool & at the downstairs game table (in the cafe) too.

Thank you for a lovely stay!
Leisure Family_with_children
2/10
Poor
04 Sep 2024
Sukanthee
Uncompleted building with active construction
Business_and_leisure Partner
10/10
Exceptional
10 Aug 2024
mohamed
Wonderful I good hotel
Family
10/10
Exceptional
23 Jul 2024
Muhammad Asaad

Nice short stay

Very courteous service. Managed to check in early. Rooms are very comfy. Had dinner at the restaurant, was very good. Rooftop pool is nice as well
Self
8/10
Excellent
17 Jul 2024
Massogona

Great 👌

Good size of room
The loght in the room was cutting often, even qe will push the door's card in!
Access the car park is a little bit difficult, there's no sign of it, and everytime you should show your room pass; instead of having your car registration log in!!
Business Friends
8/10
Excellent
16 Jul 2024
Amuzianwa
Hotel is clean but building is in gold souk district.
Leisure Family
8/10
Excellent
14 Jul 2024
Jackie
I enjoyed my stay.
10/10
Exceptional
05 Jul 2024
Qasim
Nice
10/10
Exceptional
05 Jul 2024
Robin Bing
New hotel, right opposite the metro station.
Business Friends
10/10
Exceptional
03 Jul 2024
Hodan
👋 Hi,

A wonderful and amazing hotel with excellent service and amzing team from the reception to kitchen and service is excellent. I have enjoyed my stay here and will return soo and I recommend to others to come and visit thr hotel.The service has been great, big thanks to all staff friendly,pleasent and professional specially ARouk, Day Manager, Karim kitchen and the doormans always ready to help. One area needs is daily housing needs reminder fir cleaning the room. The amenities is new and good and my room was excellent both rooms.Again thank you and I really ❤️ appreciate your support and amazing service. Price of rooms if you book early is excellent. 😊
Business_and_leisure Self
10/10
Exceptional
28 Jun 2024
mohamed
Good hotel
Business Self
10/10
Exceptional
28 Jun 2024
Jun
One minute walk from metro, very convenient
10/10
Exceptional
15 Jun 2024
Verified traveler

Amazing! 10/10

My stay at Mercure hotel in Deira was amazing. The service was very friendly and professional. The hotel was very clean and elegant. The location was so convenient with the metro station being literally across the road. The staff made me feel very valued and provided excellent customer service throughout my whole stay. I loved the infinity pool at the rooftop and the bar where I enjoyed fresh juices! I did wish the pool would stay open for abit later than 8pm. The hotels atmosphere was very refreshing and soothing. There is a lovely distinctive scent that would welcome me everytime I would return to the hotel. The room itself was very spacious and warm. I really appreciated the complimentary water from the filter machine in the room. The shower could have been designed better as the water spills onto the floor outside the shower. It's not a big deal but I will opt for the room with the bath tub next time. Room air conditioning works very well and the bed was very comfortable. Overall I had a 10/10 wonderful experience at mercure hotel in deira and I will most definitely be returning to stay at mercure hotel when I return to Dubai. Thank you Mercure hotel staff, you guys are amazing!
Partner
10/10
Exceptional
12 Jun 2024
Asma
Everything was excellent, staff did make everything easy for me. Very helpful and friendly. Special thanks to Rafay and mehtab. ( Pardon me if spelling is not correct 😅). They were extremely nice and amazing.
One thing I have comment on is, Entertainment wasn’t that good, roof closes at 11pm which is too early, so if u are bored at night u really have nothing to do. Rather than this it’s highly recommended.
10/10
Exceptional
10 Jun 2024
DARREN
Good value
Leisure Self
6/10
Pleasant
09 Jun 2024
Donna
Recently opened with excellent location but needs better upkeep.
Leisure Partner
10/10
Exceptional
02 Jun 2024
Abdoulaye
Good
10/10
Exceptional
31 May 2024
Asad
Fabulous.
Leisure Family
10/10
Exceptional
21 May 2024
ALVIN

Mercure - Marvellous

It was a nice, clean, modern hotel furnished in neutral colours with nice modern, functional furniture. The room was a nice size. They also let me check in much earlier than normal, which I really appreciated. I didn’t want to wait for a room with a view as that didn’t bother me much for a one night stay. The hotel was across the road from the metro station (green line) which I found to be very convenient for getting around Dubai. Deira City Centre is a short train ride away, which is full of great shops. I would definitely recommend staying there and wouldn’t hesitate to book it again for my next quick trip to Dubai.
Self
8/10
Excellent
15 May 2024
Zachary
My only complaint would be that the internet struggled often.

Otherwise it was one of the more enjoyable stays I have had in a hotel.
Leisure
10/10
Exceptional
02 May 2024
David

Excellent hotel

Very nice hotel located near gold souk station on the green line MRT. Only problem with the MRT is it is very slow and it is way over capacity so much so it is uncomfortable so you will want to take a taxi, uber or careem everywhere anyway just a note.
The hotel has a small gym and a nice rooftop. The rooms are super clean and large. Cleaning and front desk were great. Overall an excellent hotel but the MRT really sucks so badly so location isn't as good as it seems.
Self
10/10
Exceptional
02 Apr 2024
Sharon
Beautiful roof top pool. Great helpful staff. A stones throw from Gold Souk Metro so great to get around.
Self
10/10
Exceptional
18 Mar 2024
Kushal
Everything was good except food
Business_and_leisure Self
10/10
Exceptional
18 Feb 2024
Jeffrey
New, clean hotel not too far from airport. Some limited restaurants in area. Great rooftop deck. Worked well for us as we had a one night stay and wanted to be closer to airport.
10/10
Exceptional
17 Feb 2024
Bintu
The hotel was clean and green customer service
Family
2/10
Poor
14 Feb 2024
ganapathy
Bath room is not good.
very bad water spill out side small room
customer service is not good
10/10
Exceptional
21 Feb 2026
Klaus
Zimmer war sauber und ordentlich. Das Personal war hilsbereit
Partner
10/10
Exceptional
15 Jan 2026
Rolf
Sehr freundliche Rezeption
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Rachel
Super cool
Leisure Self
8/10
Excellent
07 Dec 2025
jean-noel
Belle chambre très propre
Partner
8/10
Excellent
01 Dec 2025
Verified traveler
Das Hotel ist relativ neu (Max 1-2 Jahre alt), die Betten sind sehr gemütlich und die Metro auf der gegenüberliegenden Straßenseite.
Leisure Friends
6/10
Pleasant
17 Nov 2025
Tanja Tamara Maria Alice
Special thanks to Manisha, who arranged a room change due to the construction noise outside the hotel. The ladies at reception and in the restaurant were all very friendly. The rooms were clean and equipped with everything necessary. Of course, some things are showing their age. The hairdryer made some rather worrying noises, but it worked. Breakfast was okay for the price, but nothing special. The pool is very nice (but not large) with a view of the city (and the construction site). There were plenty of sun loungers available. The proximity to the Gold Souq metro station and the price we received in the offer were the reasons for choosing this hotel.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Aminata
Mon séjour c’est très bien passe à l’hôtel je le commande non loin du métro magasin à proximité c’est juste que les petit déjeuner ne sont pas variés et manque de viande pour le petit déjeuner
Friends_and_family Friends
8/10
Excellent
14 Aug 2025
Stefano
hotel molto carino , ben arredato , moderno ! colazione ben organizzata in spazi rilassanti , zona pool / terrazza un po piccola ma carina .
sono però dispiaciuto del trattamento al check out , mi hanno fatto attendere per controllare cosa ? lo stato della camera appena lasciata , veramente di pessimo gusto ! questo è un punto molto molto negativo !
Business Self
10/10
Exceptional
11 Aug 2025
Jawid
I were there for the second time and it’s a pleasure to overnight there
Business Self
10/10
Exceptional
20 Jul 2025
Verified traveler
Fint hotell
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
Yusuf
Riktigt trevligt ställe och viktigast av allt var att det var ganska rent. Vi är njöt verkligen av frukosten var hyfsad och varierad.
Leisure Partner
8/10
Excellent
12 May 2025
Verified traveler

Quiet alternative to the rich Dubai

Don’t get me wrong, this is a nice hotel and a good location for exploring old Dubai and the more local aspect of the city, but a far cry from the glitter and gold of the rest of Dubai. For me that was a welcoming break on the trip. Wonderful pool at sunset with easy access.
Business
10/10
Exceptional
19 Apr 2025
Ali

Clean, recent and comfortable stay

I stayed 3 nights for work.
Clean and nice rooms. Breakfast was good.
Well situated in Deira area, close to a metro station.
Business
10/10
Exceptional
07 Apr 2025
Bruno

Maravilhoso

Lugar incrivel!! Excelente staff, ótima localização bem proximo de metro e mercados, limpo, piscina maravilhosa
Partner
10/10
Exceptional
27 Mar 2025
nancy
Situé en face d’un métro le personnel est gentil la piscine sur le toit wow
Leisure Friends
10/10
Exceptional
16 Mar 2025
Roland

Perfekter Aufenthalt

Alles wunderbar. Und das Personal, sagenhaft. Danke und ich komme auf jeden Fall wieder
Business

Location & surroundings

Mercure Dubai Deira
Al Yazia Plaza Al Khaleej Road 110 Deira, Dubai, United Arab Emirates

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Mercure Dubai Deira

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