Name: Griffin Bay Hotel
Address: 6 Jagalchi Ro 59beon Gil, Busan, KR

2/10

Poor

25 Jul 2026

Hailey

Our stay was great up until our last night. Cleaning service came in and we had left a pile of clothes on the floor. Upon our return, the clothes were missing so we contacted the staff. They were incredibly unhelpful and condescending. Very disappointing to see. We did not receive any sort of compensation nor did they even attempt to investigate in any way. Instead they persisted on proof. How can we provide any proof when we were not in the room? We asked for cctv footage and they claimed they did not have any. There is a camera right outside our room. Busan was a beautiful experience but the hotel staff completely ruined the rest of our trip. I would recommend staying here only if you plan on carrying your luggage with you when you leave the room.

8/10

Excellent

20 Jul 2026

Lien Mi

L’emplacement de l’hôtel est très pratique. Il est près des transports en commun. Il y a beaucoup de restaurants et commerces autour. C’est un bon rapport qualité prix.

Family

2/10

Poor

14 Jul 2026

FEBY KORANDIARKUNNEL

Not good

Family_with_children

10/10

Exceptional

07 Jul 2026

PIHUAN

GOOD

8/10

Excellent

06 Jul 2026

Matthew

The property is a little tired. The ceiling had leaks in the lobby and was falling down. I heard \"wildlife\" scurrying around in the ceiling of the 10 floor elevator lobby. The room was clean and was pleasant. The breakfast buffet was OK, but only had hard boiled eggs for eggs (no scrambled) and the OJ was Tang. Most of the breakfast was Korean dishes, which I happen to like. They only give you 1 room key. The location was pretty good and centralized. Lots of restaurants and shopping close by. I would recommend this hotel as acceptable for the budget traveler.

Family

10/10

Exceptional

22 Jun 2026

Dean

Everything was great! Nice room, nice location, the only issue was there was no availability to the guest laundry. Otherwise, a perfect stay.

Family

8/10

Excellent

10 May 2026

holly

Convenient near bus station, shopping & Gajalchi Fish market & BIFF square

Friends_and_family Family

10/10

Exceptional

09 May 2026

Duyen

I was on the 13th floor, the elevator was a bit slow. The bed was comfortable, clean didnt have any issues. The bathroom toilet did get clogged and when i told the staff on my last night, she was quick to help. I enjoyed the staff very much, they were helpful and understood english especially when i explained i had clogged the toilet. Shops near by, amazing. Walking distance towards everything. Great selection of food and restaurants around the area. On the first floor is a convenience store which was great. A back behind would.be yhe sea food market which was great but overwhelming, in front if the underground shopping and across the street is BIFF square. A lot of street food, bus stop was close by and the subway.

8/10

Excellent

04 May 2026

Hsiumin

Convenient 👍

Friends_and_family Family

2/10

Poor

24 Apr 2026

jacqueline

Upon early arrival I waited several hours, spoke to the front desk, and decided not to stay because the property was not as shown in the Expedia listing and felt unsafe and unclean — especially as I was traveling only with my daughter. They immediately said no hot water and air as there is an issue with the plumbing. The front of the hotel, lobby and lobby bathroom is shared with a convenience store.

Family

10/10

Exceptional

24 Apr 2026

Yumeng

nice travel in this hotel. 👍👍👍👍

Friends_and_family Family

8/10

Excellent

21 Apr 2026

Atef

Clean room and very cheerful staff. Location is very good. The AC was hard to control but overall the temperature in the room was OK.

Family_with_children

10/10

Exceptional

19 Apr 2026

martin

Location right near fish market and restaurants. Excellent for short stay but would stay near beach long stay. Hotel excellent for price with a good breakfast. Only critism is toilet a little cramped

Friends

6/10

Pleasant

14 Apr 2026

Zhi Min

Our first time staying at this Busan area, was disappointed with the property (compared to the pictures we saw online). Didn’t know the building was this old, it’s hard to find. (We entered the building and didn't even see signs says the hotel name or where the reception was, obviously it wasn’t on the first floor nor at the front). This looks more like the US apartment type to me. Only thing we appreciate was at least the cleanliness in our room was decent. I’m not sure if all other hotels in the area are similar, I think next time we will just stay at the Haeundae area.

Family_with_children

6/10

Pleasant

11 Apr 2026

Ophelia

Pros: great location.

Cons: small rooms, family were located on different floors despite booking 6 months in advance, toilets cannot take toilet paper which is common in Busan BUT cleaning only offered once during 3 day stay which was unhygienic. Also very noisy at night and had people trying to enter bedroom at 2am multiple times which was quite scary.

Family

10/10

Exceptional

06 Apr 2026

I chih

很棒的住宿體驗，除了第二張床太軟～

6/10

Pleasant

04 Apr 2026

Celine

Breakfast menu ok

The temperature in room is too warm ..
Even we tried to turn off , room is still too hot ..

Friends_and_family Friends

4/10

Poor

04 Apr 2026

HYUK

모텔 수준

8/10

Excellent

01 Apr 2026

Ching Sin

The location was one of the biggest highlights—it’s conveniently situated close to markets, making it easy to explore and pick up local goods. Getting around was also incredibly simple, with the subway and other transportation options just a short walk away.

The hotel itself was comfortable and well-maintained, and the staff were friendly and helpful throughout my stay. Everything felt convenient and accessible, which made the overall experience even more enjoyable.

I would happily stay here again on my next visit.

Family

6/10

Pleasant

26 Mar 2026

Amir

A hotel this big and popular should at least have iron to offer. Also breakfast not good at all. Convenient area to stay at, close to most good places to visit and eat. But hotel it self very just average

Partner

10/10

Exceptional

18 Mar 2026

Matteo

Really good hotel, super close to metro station and market area. The rooms are big, clean and comfy. The only con is that some parts of the furniture are old and a bit broken

Friends

10/10

Exceptional

16 Feb 2026

MIN KEE

comfortable sleep.

Friends_and_family Family

6/10

Pleasant

16 Jan 2026

Chang-Ping

The room is small but functional. Most things are available if not all. Staffs are very polite and helpful.

Partner

10/10

Exceptional

04 Jan 2026

Heejung

景色がとても素晴らしく、室内も暖かくて快適でした。たまに暑すぎるほど、よく効いていました。
スタッフの方の対応は皆さん優しくて心地よかったです。設備については、コンセントが日本用のものがあり、ヘアアイロンを使えてありがたかったです。しかし、ベッドの土台にある程度の保護はされてありましたが、何度か足をぶつけて痛かったです。

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Sihyun

Super kind staffs and clean room. 10/10!

Partner

10/10

Exceptional

30 Dec 2025

Dayoung

아이와 편안하게 숙박했습니다.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Yumi

Room is clean but small.
everything is walking distance.
Very convenient.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Fern

Great location for visiting BIFF square and Jagalchi market. Lots of food stalls nearby too. The sea view was lovely, and the room was clean and comfortable.

Leisure Self

4/10

Poor

28 Sep 2025

Tanya

The hotel is located in good location.
But it’s very not clean and not comfortable.
The room was dirty when we have checked in - bathroom, pillows, floor.
The bad is really not comfortable.
During checking in, we got only one key.
We have asked for one more, but answered that we need to give deposit for it.
We got only one tower daily despite the fact we were two in the room

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Chin Poh

Very well maintained.

Leisure Partner

6/10

Pleasant

26 Aug 2025

ROHAN

Property conveniently located near subway. Bathroom is actually a wetroom and no tissue in toilet, very dated hotel.

Leisure Family_with_children

4/10

Poor

26 Jun 2025

Su Ping

Review of Griffin

It was bad. Very bad quality mattresses. So small can't even fit or open 2 medium size luggage . Flush pressure was low . managed to get the toilet fixed after repeated complaints.

Friends_and_family Friends

8/10

Excellent

19 Jun 2025

Thomas

Interesting room layout, clean and of good quality.

Leisure Self

8/10

Excellent

22 May 2025

Ronnie

Quite good size for a standard twin bedroom. Good location.

Leisure Partner

8/10

Excellent

17 May 2025

Verified traveler

View was good
Room was clean
Check-in staff was not so polite but cleaning staff and check-out staff were polite and helpful

Self

4/10

Poor

29 Apr 2025

Noëlle

The hotel is very well located—just two metro stops from Busan Station and a 5-minute walk from the nearest subway. It's right in downtown Busan, near the fish market and a shopping center. My room was on the third floor and a bit noisy, but it was clean. The bathroom was very basic, with no separate shower space—just an open area with the sink and shower together, without a door or curtain. The staff were very friendly and helpful. This hotel is a great option if you want to stay downtown. Gamcheon Culture Village is about a 40-minute walk or 10 minutes by taxi. If you’re planning to visit Haedong Yonggungsa Temple, a taxi is the fastest and easiest option.

Leisure Self

8/10

Excellent

24 Jan 2025

Ananthy

Decent for the location

Leisure Friends

6/10

Pleasant

13 Dec 2024

Ida

Good points:
- Walking distance from BIFF Square. Excellent food and shopping around the area
- Housekeeping staff are hardworking and friendly

Areas for improvement:
- Air-conditioning does not work. The buttons on the remote are labellled in pure Korean, making it difficult for foreigners to understand
- Toilet gets clogged easily. When auto-flush system fails, flush button does not do the job either.

Leisure Family

8/10

Excellent

06 Dec 2024

Verified traveler

Comfortable

Comfortable & room is reasonably big. Location is convenient. However, the negative side is that toilet paper cannot be throw into the toilet bowl, making it very inconvenient.

Friends_and_family Family

6/10

Pleasant

05 Dec 2024

Wing

Location is good!
The view is good!
Not is the bad things:
Low hot water pressure! Can’t even shower although I told the staff to fix it.
All the room button have dim light that make sleep very annoying.
The washroom have ventilation fan sound all the time ! Annoying …

Leisure Partner

6/10

Pleasant

24 Oct 2024

Steven

Located right by the fish market.
Lobby located on 2nd Fl.
1st floor one of the store right next to main entrance sells dried seafood. (Expect foul smell if you dont like them)
Lobby looks busy and unorganized with group luggage storage as lobby floor are used for luggage storage purpose.
Guestroom telephone does not work and its huge life safety matter
Place is for foreign guests and group.
Good value for the price
Left my temperpedic pillow and called same day. Though gentlemen who answered the call went above to check the lost and found as well as checking the room staff was not able to located my pillow. Only potential suspect would be housekeeper.

Business_and_leisure Partner

8/10

Excellent

24 Oct 2024

Reza

Good location. Very near to Jagalchi Market. A lot of food options available.

Leisure Partner

6/10

Pleasant

22 Oct 2024

Joanna

The location is convenient to everything
Good sound proof in rooms
Quiet at night
However rooms are small and doesn’t provide much luggage space
In room safe is not available.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2024

D

It was a great experience and I would like to recommand to my friends and coworkers. Easy to access to the shopping area, food street, night market, tour attractions.
The only thing I felt the taxi driver sermed not willing to drop-off or pick up at the hotel spot, maybe not easy for them to drive through or take more time to drive. So I would recommand the guests to be a bit patient when waiting for for their ride.
Thanks.

6/10

Pleasant

01 Aug 2024

Mui Keng

We booked two rooms for our stay. Unfortunately, the check-in experience was not satisfactory. We were unable to access both rooms with the card key initially, although the staff responded quickly to address the issue. However, we encountered the same problem again that night, which was resolved after the staff changed the batteries in the door lock.

The rooms were very cramped and small. The narrow arrangement made it difficult to move around, and we frequently knocked into the bed edges. Additionally, there was no shower screen, leading to a consistently wet bathroom. The water pressure from the shower head was also quite weak.
We had booked rooms with triple beds but were only provided with two bath towels. Despite informing the counter staff and requesting three towels, we continued to receive only two towels each day for the duration of our six-day stay. We had to approach the counter staff daily to obtain the additional towel.
On a positive note, the hotel's location is excellent, offering easy access to shopping and transportation.

Leisure Friends

10/10

Exceptional

04 Jul 2024

Andrew

Convention and nice stay!

Leisure Family

8/10

Excellent

02 Jun 2024

Celina

Rooms were a bit small but the beds were comfy. We liked the extra pillows and clean towels every day. We wished the TVs had an English option as we couldn’t really use it or watch anything on it.

Leisure Partner

8/10

Excellent

31 May 2024

Tammy

Good location, free washing machine laundry

Close to the bus stop. The lobby is on the 2nd floor. The room size is decent for Korea. Free washing machine laundry in B1 floor inside the men's washroom. I walked into the washroom anyway (I am female). There is no dryer but you can ask for a drying rack. Overall pretty good location hotel.

Self

6/10

Pleasant

06 Apr 2024

Hiu Tung

The location is acceptable and not far from the metro station. However, Hydraulic pressure insufficiency is a serious issue that the hotel should improve, and the room is not soundproof enough.

Leisure Friends

2/10

Poor

02 Apr 2024

Wai Bee

- The room is so cramped and small. Whole arrangement was too narrow, kept getting knocks at the bed edges and got lot of bruises.

- No shower screen so you get a wet bathroom.

- Room door open outwards type. Can’t latch or secure your room door.

- Hotel Only have two lifts. Seen staff with soiled linen using the same lift. So is long wait for the lift every time.

Leisure Family

4/10

Poor

31 Mar 2024

Thi Thanh Phuong

check-in and check-out was smooth, fast and easy. location is great, I found Nampo area much better than Seomyeon. lots of shopping = malls and markets within 15min walking, plenty of cafes, restaurants and food stalls within 15min walking, train / subway / metro and bus stops are within 5min walking. there was a fridge, microwave, hairdryer, wardrobe, plenty of towels given daily and 2 bottles of water daily. the issue that I had was that shower was broken and the TV does not recognise USB device which made it difficult to enjoy my stay and they wouldn't let me change rooms even though it was a 7 night stay. the reception staff came to fix my shower at 10pm. I had to watch my shows via my mobile phone instead of using the big TV that was in my room, it dampened my experience...

Leisure Friends

6/10

Pleasant

31 Mar 2024

Sharon

Convenient and affordable. I would stay here again.

Leisure Family

8/10

Excellent

24 Mar 2024

Seungmo

Good location and friendly staff.

Perfect location. Everything is within a minute. Friendly staff. Easy parking. Bed is comfortable and clean. Only one thing - extremely weak water pressure for shower and toilet paper only discarded in bins not in toilet, which I felt awkward. However, price and convenience of location cancelled the above. Next time I would not stay because of water pressure and toilet thing.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2024

Saleena

The location is superb 👍

Leisure Friends

10/10

Exceptional

26 Jan 2024

JIN HUI

Good value

10/10

Exceptional

26 Jan 2024

JIN HUI

Good for value

Leisure Family

8/10

Excellent

13 Jan 2024

Verified traveler

위치가 좋은 합리적인 가격의 호텔

Business

8/10

Excellent

12 Jan 2024

Verified traveler

좋은 위치에 합리적인 가격으로 묵을 수 있는 호텔입니다.

Business

10/10

Exceptional

27 Dec 2023

Lynne

Great location

Leisure Family

10/10

Exceptional

21 Dec 2023

Joshua

Location is perfect, right by the bus stop and a stone's throw from Jagalchi market and BIFF square. The place was clean and well furnished.

Some of the facilities need to be checked and updated. The toilet boasts an auto flush function that never worked once in the 4 nights we stayed there. The aircon only blew hot air as well. Granted, it was winter. But, the room could get quite hot and we did at times get sweaty without any physical exertions. Had to open the windows to cool the place down.

Leisure Partner

10/10

Exceptional

27 Nov 2023

Nick

Great staff!

Leisure Family

10/10

Exceptional

26 Nov 2023

BOON KEE JONAS

Quite new, very convenient location and near to key tourist locations and big shopping malls.

Ample staff at reception (3), speaks English and helpful.

Transport is good - Bus and metro.

Leisure Partner

8/10

Excellent

25 Nov 2023

Hai

The property was nice and quiet. I enjoyed the stay, but their wifi was really bad. It was slow and kicked me out for every 5 mins. I couldn’t face time with the family.

Leisure

10/10

Exceptional

24 Nov 2023

Mei Chung

Extremely convenient location for dining, shopping at a reasonable and economical accommodation fee!
Microwave is a bonus facility in room, especially outside temp under 10°C

Leisure Partner

10/10

Exceptional

19 Nov 2023

Karen

Good Service!!! My friend lost and found his bag at lobby after 4 hours awesome

Leisure Friends

10/10

Exceptional

18 Oct 2023

Veronica

Convenient next to jalgachi market, opposite biff square, loads of food option. Near train station and bus stops.

Leisure Partner

4/10

Poor

03 Aug 2026

Stéphane

Emplacement très bien, proche des transports et marché aux poissons, petit déjeuner copieux mais:
Établissement vieillissant, chambre étroite, entretien moyen, panne de clim et éclairage en cours de séjour, gestion des clients désorganisée. J'avais réservé avec petit déjeuner et si je ne l'avais pas précisé à l'accueil, il ne l'aurais pas inclus. Dans les chambres, il n'y avait que 2 serviettes pour 3. Il a fallu en redemander tous les jours.
Chambre chère pour le service.
Sinon, belle vue de la chambre (vue mer) et personnel serviable.

8/10

Excellent

02 Aug 2026

wonkoo

객실은 오션뷰라 좋아요.
화장실도 커요. 에어컨도 잘나와요

6/10

Pleasant

26 Jul 2026

SEONGKIL

HOTELの立地は良かったがHOTEL全般の清潔さはイマイチでした。

8/10

Excellent

22 Jul 2026

joenghwan

전체적으로 관리도되고 이용에 불편이 없어서 좋았습니다. 주변에 자갈치 시장이 있어서 좋았어요.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Jeongjin

방 넓고 조용하고 화장실 크고 수압도 충분해요
위생도 좋고 방음도 좋아요

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Anton Ackermann

Rigtig god placering i forhold til shopping og offentlig transport.

Partner

6/10

Pleasant

10 Jul 2026

KIYOMI

お部屋はリノベーションしたのかキレイですがベッドメイクが雑でシーツが弛んでいるところからだんだんめくれてきて心地よくありませんでした。2機しかないエレベーターもスタッフと共用でスタッフが荷物を運んでいると中々きませんでした。フロントは2階にありますが何故か天井からの水漏れでバケツが数ヶ所置いてありました、セーフティボックスがないのが不便でした。シャワーは水圧低めです。値段なりのホテルだと思いました。

Self

10/10

Exceptional

07 Jul 2026

JONGSIK

큰차라 약간의 주차 이슈가 있긴했지만 다른점은 만족스러운 편이었어요

Business

6/10

Pleasant

22 Jun 2026

MASAKI

立地がすごくよくて
良かったです。

Family_with_children

6/10

Pleasant

18 Jun 2026

bong oh

조금 실내공간이 좁은느낌, 그리고 시장 인근에 있어서 창문 개방은 어려움

Self

6/10

Pleasant

01 Jun 2026

toshiko

ホテルシャワーの足拭きマットが洗面台の、コップの、横に置いてあった。
USB用のコンセントは有りません。10階でしたが、蚊を5ヒキ捕らえました。
ロビーは広くて良い。
３人部屋で通路が、狭く、奥に行くのに横歩きでしか入れません。

Family

4/10

Poor

21 May 2026

Matteo Giovanni

Ho soggiornato una notte al Griffin Bay Hotel scegliendolo per la sua posizione strategica all'interno di Busan, che si è rivelata davvero ottima. Esteriormente la struttura lascia ben sperare: l'hotel è molto bello e il personale si è dimostrato gentile e disponibile, tanto da custodirci i bagagli anche dopo il check-out, un servizio davvero apprezzato. Purtroppo però le stanze non rendono giustizia né alla bellezza estetica dell'hotel né alla categoria 4 stelle: si percepisce una manutenzione carente, con arredi datati, tovaglie con buchi, coperte bucate e moquette sporca, dettagli che stridono fortemente con l'immagine che l'hotel trasmette dall'esterno. Scrivo questa recensione con spirito costruttivo, nella speranza che possa essere utile a migliorare i servizi offerti, così che la clientela internazionale, e in particolare quella europea, possa trarre pieno beneficio da una struttura che ha tutte le carte in regola per offrire un'esperienza davvero eccellente.

Friends

10/10

Exceptional

16 May 2026

JUNEHYUK

접근성도 좋고 괜찮았어요 푹 쉬었습니다. 다만 중국인관광객이 많아 아침저녁 엘베 이용이 복잡해요

6/10

Pleasant

15 May 2026

Nicolas

Pratique mais très daté.
Un hôtel qui aurait besoin d'une rénovation complète. Tout fait un peu vieillot. La chambre au 16ème était correcte, mais la vue sur mer est très relative car elle est masquée par les bâtiments voisins.
Le service est minimaliste : pas de passage du personnel de ménage, les recharges (eau, serviettes) sont déposées dans un sac sur la porte. L'isolation avec le couloir est assez médiocre, on profite des conversations des autres clients. Heureusement, la proximité du métro et le prix sauvent un peu l'expérience. Pour un séjour où l'on ne fait que dormir, ça passe, mais n'en attendez pas plus.

Self

8/10

Excellent

12 May 2026

HSIN-YU

非常的方便，晚餐去附近的魚市場吃海鮮，幫忙安排住宿的女員工非常的友善。早餐7-10:30比較不匆忙。

Partner

8/10

Excellent

07 May 2026

michitaka

19階のスイートの費用対効果は高めで満足です。
不満な部分としては、水圧が弱い・トイレがウォシュレットじゃ無い・コンセントが取れ掛けているなど、少し設備強化やメンテナンス強化をして貰えれば、大満足評価に繋がるでしょう。
2階ロビー階のカフェのドリンクは大満足です。

Partner

10/10

Exceptional

07 May 2026

shinya

駅、観光地へのアクセスもよく空港までのタクシー代も2万ウォン以内で済みました。おすすめです。

Partner

8/10

Excellent

06 May 2026

yonggui

4泊しましたが毎朝メニューが変わっていて良かった。日本みたいな接客は無いがまぁ海外では普通かいい方だと思う

Family_with_children

8/10

Excellent

05 May 2026

MASAYUKI

飲食店も多く、立地は大変よいです。

Family

6/10

Pleasant

24 Apr 2026

NAOMI

部屋が少し狭かく、2泊したら清掃は無しでタオルはドアノブにかけてあったが2人分の必要なバスタオルがなかった。たまたまいたスタッフに声かけして追加でタオルをもらった。

Friends

8/10

Excellent

21 Apr 2026

Yi-lee

飯店位置很好，但可惜住宿Check in 一定要15:00整才可以辦理

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Seung Min

다 마음에 들었어요. 하지만 배게에서 냄새가 나서 자는데 힘들었어요

Business

8/10

Excellent

11 Apr 2026

Maki

3人で宿泊しトリプルルーム、シングルベッドが3つ並び快適でした。立地もよく便利が良かったです。

Friends

8/10

Excellent

10 Apr 2026

PingHsun

空間偏小
員工態度很好

8/10

Excellent

09 Apr 2026

Brisson

L’hôtel est bien situé et le petit déjeuner bien fourni. Les accessoires comme les brosses à dent, les rasoirs etc. sont en revanche en option. Le seul bémol est le nombre d’ascenseur pour un hôtel de cette taille… aux heures de “grande affluence”, l’attente peut parfois être assez longue avant que l’ascenseur arrive… et de nouveau assez longue quand il fait redescendre et s’arrêter à tous les étages.

Friends_and_family Friends

2/10

Poor

08 Apr 2026

SAWAMI

夜の方が感じ悪かった。

Family_with_children

10/10

Exceptional

22 Mar 2026

KAORU

観光にも買い物にも凄くいい立地で清潔なHOTELでした。