Name: CT Hotel
Address: Stanza Bopape Street, 643, Pretoria, 0007, ZA

10/10

Exceptional

02 Jun 2026

Adrian

Pool was closed when we were there but hotel staff were fantastic

Friends

10/10

Exceptional

19 Mar 2026

Russel

Everything was very nice. The staff were amazing. The food was great. If I had to find something to complain about it would be the building needs some TLC. The phone in the room didn't work, light switch was a little finicky etc.

Partner

10/10

Exceptional

11 Mar 2026

Jonathan

Breakfast was fantastic - cooked to order omelettes and every imaginable tasty breakfast option provided.

Self

10/10

Exceptional

06 Dec 2025

Tawanda

Nice place. Staff are good and its safe

Business_and_leisure Self

8/10

Excellent

04 Nov 2025

Martin

Friendly staff!

Business

10/10

Exceptional

28 Oct 2025

Clifford Thomas

Everything was great

6/10

Pleasant

10 May 2025

Dawn

Formerly the Sheraton. Staff were great. The property was dated. Someone jumped into the elevator who was not a hotel guest and propositioned me. Luckily he got off before I reached my room floor, but it was unsettling.

8/10

Excellent

08 Mar 2025

Tawanda

Property is good but has deteriorated. Most Staff looked miserable.. dinning options were good. Still reasonable though

Leisure Self

8/10

Excellent

21 Dec 2024

Joan

The property looked nice and well kept. The room was specious and the floors looked clean and shiny all the time.

Leisure Family

8/10

Excellent

20 Sep 2024

OLUWAFEMI

They abould change electronics to latest tech

10/10

Exceptional

11 Sep 2024

Thomasena

The hotel was well maintained and the staff was very nice.

Leisure Family

8/10

Excellent

09 Jul 2024

Ken

Pleasant hotel in good location.

We stayed here for 5 nights around an international rugby match at Loftus Versveldt stadium. Great location for getting to the game and also right beside the Union Buildings and park. Also a short Uber ride from various good restaurants. Very good service and very friendly staff. The hotel is a little frayed but very comfortable and clean. Only complaint is the availability of wifi which was non existent in our room and patchy in the lobby, restaurant and other public areas.

Partner

2/10

Poor

07 Jul 2024

Kieron

Not 5 star. Maybe 2 star.

This is not a 5 stat hotel. Cocroach in the room as we got in. Hair left oher in the basin. Filthy carpets and curtains.

Partner

10/10

Exceptional

20 Jun 2024

Carlos

All good no further comments

Business Self

10/10

Exceptional

09 Jun 2024

Daddy

The best hotel in Pretoria

Business Partner

2/10

Poor

07 Apr 2024

Wisdom

Absolutely terrible as there was no power or hot water

Partner

2/10

Poor

22 Mar 2024

robert

Requires big update

Running on generator, one light in room, no air conditioning in room , no lights in bathroom. Asked to be moved

Business

4/10

Poor

11 Mar 2024

Gary

We stayed here for one night and we had no hot water, no light in the internal bathroom and only one lamp in the main bedroom. It was blamed on loadshedding, but every other business in South Africa seems to be able to work round it with their generators

Leisure Partner

10/10

Exceptional

20 Feb 2024

Nicolas Garcia

Staff was amazing just ask and they will deliver anytime of the day

Leisure

2/10

Poor

14 Jan 2024

Angela

.

Leisure Partner

4/10

Poor

31 Dec 2023

Vanessa

Run away if you can.. service is slow, rooms are not clean.

Leisure Partner

10/10

Exceptional

30 Apr 2023

Jorge

Friendly staff and made us feel welcome and we stayed comfortable Thanks

Leisure Family

8/10

Excellent

03 Apr 2023

Grace

Property was fine. Very dated, and not very much choice on menus. Mostly Buffett.
Staff was lovely. On site spa and hair dresser.
Just very dated.

Leisure Self

10/10

Exceptional

04 Mar 2023

Hyung Goo

Spacious and clean room

Leisure Partner

10/10

Exceptional

09 Feb 2023

Sarah

Great location, comfortable, would stay herr again

Business_and_leisure Self

10/10

Exceptional

31 Jan 2023

Bernadette

Thoroughly enjoyed our stay at the Sheraton. Would highly recommend it.

Leisure Partner

8/10

Excellent

22 Nov 2022

Abel

The areas around the Hotel is not well clean and treated.

Business_and_leisure Self

10/10

Exceptional

22 Nov 2022

Abel

Alot of mosquitos on the busnees center & bar.

Business_and_leisure Self

4/10

Poor

13 Aug 2022

Dean

Disappointed

Air conditioning not working reported not fixed. Curtains could not close reported not fixed. Promised a different room if repairs were not possible… did not happen.

Business

8/10

Excellent

01 Aug 2022

Isaac

Nice and friendly staff but some amenities were faulty.

Business

4/10

Poor

16 Jun 2022

Levers

The TV is very small. Wi-Fi not stable sometimes. Breakfast has limited varieties

Business Self

8/10

Excellent

15 Jun 2022

Alberto

The room it too cold

Business Partner

4/10

Poor

05 Jun 2022

Mark

I booked the Sheraton because I am familiar with the brand and had an expectation of the level of service and the standard of the property. Unfortunately, it did not live up to expectation.

Check in time was stated as being from 3pm. I arrived at 5pm and my room was not ready. I was also surprised to be asked to pay for parking. I was not allowed to bill items in the restaurant or room service to my room which was a pain.

The decor is very dated.

Overall, it is hard to see how this establishment can be classed as 5 star. At best, I would say it is 3 star.

I would not stay at this property again.

Leisure Family_with_children

10/10

Exceptional

18 May 2022

Mr Nigel

Everything about the property was excellent. The friendly welcome at check-in. The member of staff who took my bags to my room was friendly and polite. In fact every member of staff I came into contact with during my 3 day stay were very professional and polite.
The room was very clean and well equipped, beautiful comfortable bed lovely bathroom with nice soft towels. In fact I couldn't fault it at all.
A special mention must be made for the restaurant. I had breakfast and dinner on my 3 mornings and evenings and the all you can eat buffet was amazing. Lots and lots of choices, all cooked to perfection and and beautifully presented. I absolutely adore it.
Lovely pool and patio area outside. Used the pool and the sauna and both superb.
Next time I am in South Africa I will definitely be back.
Highly recommend this hotel and great value for money as well.

Leisure Self

10/10

Exceptional

07 Mar 2022

FARAI

The television in my room 222 is of poor quality, bad screen visibility, channel selection limited

Leisure Partner

8/10

Excellent

04 Feb 2022

thandeka a d

Great stay

My stay was great, room beautiful and clean. Bed and pillows amazingly comfy.

I would have liked some hot chocolate in the room or a room service menu that specifies their service times.

A Spa menu in the room would have been nice

Business

10/10

Exceptional

03 Feb 2022

Patrick

The Hotel is old and need a TLC but enjoyed the stay.

Partner

10/10

Exceptional

12 Jan 2022

Adriaan

Great value for money

Nice big room with comfortable bed and pillows. Will definitely stay here again

Self

10/10

Exceptional

05 Jan 2022

Charlotte

Beautiful

Awesome

Business Friends

8/10

Excellent

20 Nov 2021

Shaheen

Comfortable

The phone in my room did not work. They came to fix it but then it went out of order again. Air conditioning at first did not work
Someone came to fix it so it was ok. Nice service and the room was fine overall.

Business

10/10

Exceptional

03 Oct 2021

Andrew Hilton

Very comfortable bedding and a quiet room

Business_and_leisure Partner

10/10

Exceptional

17 Jun 2021

Ziyanda

My stay was amazing I really had a good time and I even got a free dessert just because it was my birthday. It’s a really nice place

10/10

Exceptional

13 Jun 2021

Verified traveler

Always well organized

Leisure Family

8/10

Excellent

15 Mar 2021

Verified traveler

Service was great. Very attentive to needs.

Friends_and_family Family

10/10

Exceptional

11 Jan 2021

Clement

Review

Great place, clean with a great atmosphere

Friends_and_family Family

8/10

Excellent

27 Sep 2020

Muvhimi

Still a good hotel , very quite and peaceful even though it’s in town. Good food and great staff. Just the pool area cushions needs re do.

Leisure Family_with_children

10/10

Exceptional

29 Aug 2020

Thabo

Fulfilling

Fulfilling

Self

6/10

Pleasant

20 Mar 2020

Verified traveler

Had high expectations of this hotel but they were, maybe, too high. I arrived for a late check in and there were staff at the reception desk talking. I waited fifteen minutes before anyone spoke to me and then ten more for someone to check me into the room. While there was an upgraded room for the trouble, the room had broken equipment inside. I'm grateful that I had a place to lay my head for a night but happy that it was only for one night. I never felt welcomed. I hope I just I caught them on a rough night. I don't know if I'll be able to visit South Africa after this coronavirus scare, but I'm willing to talk with anyone to improve it's condition.

Business_and_leisure Friends

8/10

Excellent

26 Feb 2020

Peter

2 night stop before coming home.

The hotel is very well appointed and the staff are lovely people. Unfortunately although the food was good their stocking system is poor. They ran out of wine,beer and sometimes our order did not appear. On the other hand we needed some assistance for a purchase and they took us down to the shops.
Probably has the best location in Pretoria.

Friends_and_family Friends

10/10

Exceptional

16 Feb 2020

Ravid

Great hotel, great value for money

Great hotel, great location, amazing food, perfect room

Partner

10/10

Exceptional

27 Jan 2020

Kagiso

It was the best Hotel experience and all i expected was met and exceeded

Partner

8/10

Excellent

06 Jan 2020

Grace

End of 2019

The room was descent and clean. the breakfast was good

Partner

10/10

Exceptional

02 Jan 2020

Morgan

NYE

Really Great room, Big room,small fridge Excellent service.

Partner

10/10

Exceptional

31 Dec 2019

VJ

Home away from home

The stay was amazing, friendly, professional

Partner

10/10

Exceptional

16 Dec 2019

Verified traveler

Professional and well maintained, excellent in true words

8/10

Excellent

27 Nov 2019

Verified traveler

Good customer service. Excellent atmosphere. I loved especially their dinner buffet. Almost everything you need in African cuisine was there

Business_and_leisure Self

10/10

Exceptional

20 Nov 2019

Rikhotso

Wonderful

Business

10/10

Exceptional

18 Aug 2019

Barbara Baobame

Excellent stay

Family

10/10

Exceptional

13 Aug 2019

Verified traveler

The place is clean and smells good. Very good furniture and bedding.

No channels for kids.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2019

Ralph Mike

Fabulous

It was a very exciting stay

6/10

Pleasant

24 Jul 2019

Verified traveler

Outdated and poor service

For a 5-star, it’s a bit run down and lacks all sorts of the comforts. The bed was creaky and there was a lot of noise. They forgot to replace coffee and milk in the morning and towels. When I would mention the noise they upgraded my room but it was still a bit noisy (though less so), however the service still wasn’t great.

8/10

Excellent

21 Jul 2019

STUART

LUXURY BUT DATED HOTEL WORTH THE STAY

The hotel has a lovely view of Union buildings in a part of the city that used to be in a much better condition and safer, currently, the surrounding area does not match the luxury of this property but it is central to many things and it easy to get to other places in Pretoria. The hotel is grand if dated, but very clean and comfortable. Rooms are spacious and very pleasant overall and Breakfast is decent, but not the most practical setup as there is no water, glasses for juices are on your table as are small flat plates required for certain stuff like bread and pastries. Also Breakfast service is slow and the hostess tells you where you should sit rather than ask you where you want to sit. It was one night, serves its purposes and a very pleasant experience nonetheless.

Friends

2/10

Poor

10 Jul 2019

Verified traveler

Very old hotel! Not meet the image of the brand name! Have to change three counters to get check in! Dark and old, feel like want back to 70’s. Decided not to stay and go back to Johannesburg the same day!

Leisure Family_with_children

8/10

Excellent

24 Jun 2019

nocawe

Amazing beautiful hotel.It is my favourite place to relax and chill.very welcoming,excellent staff and service celebrated my birthday here and will come back again and again .Thumbs up to the staff and management,what an excellent team xxx

Partner

10/10

Exceptional

17 Jun 2019

Bethuel

Beautiful and professional

The place is very comfortable, clean and accurate information transparent to every one. I wish I 'll always visit this hotel.

Partner

8/10

Excellent

10 Jun 2019

moses molefi

This was not the first time staying at he Sheraton, it was great. I was however not impressed with the R25 tray charge for in-room dining. I just hope this money is used for tips for the waiters or kitchen staff

6/10

Pleasant

03 Jun 2019

ECKARD

Not 5* any more

Found balcony filthy with previous guest liquor bottles and sigarette stumps. Never cleaned througout my stay. Telephone not working, was not fixed even after reporting it

10/10

Exceptional

25 May 2019

Vuyisile John

Staff friendly, service quick, smiles all over.

It was EXCELLENT, super and enjoyed it so much

2/10

Poor

22 Apr 2019

Carel

Sorry service for a dirty place

The coffee machine still had the previous customers pods in them. When I tried to make coffee the machine did not want to puncture the pods properly and spilled water. The windows was dirty and spoiled the view. The TV was dirty and full of marks on the screen. The shower was dirty and had no hot or cold indication. The wall paper was damaged. When I showed these pictures to reception the staff on duty response was “sorry to hear”. I believe the customers you are loosing now due to your slackness is also “sorry”

Partner

8/10

Excellent

20 Apr 2019

Louise

Lovely hotel! Area not the best but good value.

The hotel is lovely!It's a shame about the surrounding area though as it's become a bit run down. The rooms are very nice. The room service was efficient but they lacked a bit of 5 star finesse. They served smoked salmon without lemon or black pepper so had to ask for that. Also the waiter told us he doesnt get the tips if we add it to the bill which I always find annoying. We didn't eat at the restaurant as it was expensive. The parking was R80 per night which was a bit much! We enjoyed staying there and the price was reasonable.

Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

Club room is an excellent perk. Staff is amazing. This is the best hotel I've ever stayed, in 10 years of business/leisure travel.

Leisure Self

10/10

Exceptional

03 Feb 2019

Thabo

Awesome

Fulfilling, you’ll see me regularly

8/10

Excellent

04 Jan 2019

Verified traveler

Great hotel, poor food

A great place to stay! The hotel needs a little updating but not in major ways - just decor and suchlike. I found the food to be the only disappointing part of my stay - very overpriced for sub-standard food.

6/10

Pleasant

21 Dec 2018

Lara

Not really up to Sheraton standards

Many hotel issues.
First night was amazing.
Next day morning we left around 9:30am and arrived at our room at 3pm.
No one had cleaned the room. Room service kept saying on the phone that no one could assist me and I had to wait for them to call me back. I had to call the Manager.
Many issues. Hopefully never will stay in this hotel again, however the hotel manager was amazing and solved our issues in 20 minutes.

Partner

10/10

Exceptional

21 Dec 2018

Verified traveler

Good food, nice pool, excellent business centre, friendly staff. Huge room

Business_and_leisure Self

8/10

Excellent

20 Dec 2018

Verified traveler

Excellent service and staff

Very friendly and helpful staff. Underground secure parking. Conveniently located. Breakfast was greatly over priced. Will stay again but not take breakfast.

10/10

Exceptional

02 Dec 2018

Lerato

💕

Amazing

6/10

Pleasant

16 Nov 2018

Verified traveler

It was okay, but not something fantastic as I expected from a Sheraton. No recreational place to sit and unwind. Limited spa service.

But staff and management were good.

8/10

Excellent

01 Nov 2018

Verified traveler

The hotel is fantastic. Unfortunately it is completely unsafe to walk even 100 m away from the hotel.

10/10

Exceptional

19 Oct 2018

Ashwin

Very nice hotel but the Air condition had set limits and would not cool enough. Had a sleepless night.

10/10

Exceptional

13 Sep 2018

Terry

Highly recomended

Stayed many times - staff, facilities, food - amazing.

Partner

10/10

Exceptional

03 Sep 2018

Khuliso

Awsome stay at the Sheraton Pretoria Hotel

That was a Night and a Half,if such does exist... from the friendliness of the staff, food +bed was exquisite.... to the premises it was premium. I really enjoyed my stay. money for for value.given the opportunity count me there!!!

Partner

10/10

Exceptional

29 Aug 2018

Tom

Nice Hotel

Stayed two nights after coming off a Rovos Train trip. The hotel is very nice and the restaurant was very good, we ordered ala Carte as opposed to buffet. The staff was very friendly and helpful, would stay there again.

Partner

8/10

Excellent

02 Aug 2018

GREGORY

Overall great with some minor issues

Overall the hotel and service staff were very good and friendly. The concierge staff was not.
Overall the hotel was very good, presentable and looked good.
There were a few minor issues such as a noisy ac fan, only one bottle of water in each room, a broken coffee machine, a main window that did not seal out road noise and some bathroom items that were missing. However, overall it was great value for money.

Family

10/10

Exceptional

28 Jun 2018

Sipho

Lekker Stay

It was a great and pleasant stay with professional staff and good quality food and beds

8/10

Excellent

23 May 2018

MJ

Hotel is nice - area location not

The hotel is nice & was conveniently located to where we had to be. The location felt unsafe (not inside the hotel itself) e.g. even though there was a mall within walking distance - i would not go there. Very noisy during the day with all the minibus taxis constant hooting. It's a pity to see the demise of the area - as years ago that was quite an upmarket suburb. The staff in general was nice - some of them could do with more training. I was surprised to see how people would work around e.g. dirty dishes - it seemed like as it was not their job - so they'd rather leave it - instead of taking it to the kitchen - no common sense...just looked sloppy.

10/10

Exceptional

09 May 2018

Verified traveler

Very very nice hotel, in a very nice location, staffs very friendly

10/10

Exceptional

08 May 2018

Olaolu

Fantastic

Fabulous

10/10

Exceptional

07 May 2018

Daniel

Great Hotel

We enjoyed our stay at the Sheraton. The staff was very friendly. The rooms are cleand. The breakfast was very nice!

Partner

10/10

Exceptional

04 May 2018

Bongani

Their Wi-Fi only connected one device per room though! Maybe it was an isolated incident?

Partner

10/10

Exceptional

02 Apr 2018

John

Sylvia at the front desk was very gracious - gave me a bit longer to check out as my flight was later in the evening. I loved the view of the Union building from my room. Will be glad to go back if the rates continue to be inexpensive!

10/10

Exceptional

26 Mar 2018

Prakash

We stayed on night at Sheraton Pretoria - in one phrase, “we couldn’t have asked for better”.

Family

10/10

Exceptional

16 Mar 2018

Andreas

It’s a great hotel. The people working there are exceptional, knowledgeable and friendly. The area being in SA in general unfortunately reflects the deterioration happening in SA right now despite the fact that the location is opposite the Union Buildings
Great breakfast and hotel restaurant. Would recommend to our friends

Partner

10/10

Exceptional

27 Feb 2018

Faith

The best

Amazing i must say

8/10

Excellent

23 Feb 2018

Verified traveler

Nice hotel well located, near major landmarks

The Sheraton Pretoria is nice, secure, hotel well located within walking distance of some of Pretoria’s major landmarks, parks, museums, embassies, shopping areas and nice residential streets. Restaurant and Customer Service staff were very friendly and helpful especially Mr Tommy Maile and Ms Ntokozo Mgeba.

10/10

Exceptional

22 Jan 2018

Verified traveler

It was one of the best,

Everything was amazing, i loved the food, area well secured,
The only issues i had which i opted not to call and report was the driver driving to the airport after my stay, he told me a different price compared to what i was told at the lobby... its minor...
But overall it was a great experience ...

10/10

Exceptional

17 Jan 2018

Rosemary

Gem in Tshwane

On arriving at the hotel we had to wait for about 10 minutes before the staff member came to assist us with the check in. Once we were checked in they went out of their way to accommodate us. I have no complaints about this hotel and is is really great.

6/10

Pleasant

08 Jan 2018

andrew

Not 5 Star

Not a 5 star and it is overpriced, location is terrible with nothing within walking distance - not that you would want to as it looks unsafe. Do not waste your money on the breakfast it was not good. Had to ring through every night to ask for towels as none were left in our room. The bed was good but the sheet were well worn and cheap. Would not stay here again

Partner

8/10

Excellent

06 Jan 2018

Dhirendra

Visit to pretoria

Hotel and stay was excellent. There were no bathing towels in the hotel room - I had seen this on previous comments from other guests.

8/10

Excellent

03 Jan 2018

Joseph Idi

Hotel was secure to stay, people were friendly

Sheraton hotel of Pretoria is a nice place to stay. It’s just located opposite a nice park. I did enjoy talking with people, breakfast was great and etc. My room wasn’t changed often but it’s ok. I enjoyed everything, hotel is nice and clean and security is tight.
God bless Sheraton Pretoria.