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City Lodge Hotel Hatfield, Pretoria
Gauteng- Johannesburg · South Africa
Hilda St, 407View location
8.2/10Excellent216 Reviews
Cleanliness9.0/10 9.0
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.4/10 8.4
Location8.8/10 8.8
Neighborhood7.2/10 7.2
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About City Lodge Hotel Hatfield, Pretoria
This comfortable hotel is located in Pretoria, within 4 kilometers of the city center, providing easy access to all the area has to offer. Main entertainment areas are just 6 kilometers away, and the nearest golf course is a mere 2. 7 kilometers from the hotel.
Conveniently, numerous public transport links are within walking distance, and the airport is 25. 3 kilometers away. The City Lodge Hatfield offers 184 rooms, wireless internet access, and 24-hour reception. Families will appreciate the specially designed family rooms, which include cots. On-site parking and airport transfers are also available.
Guests can enjoy delicious meals in the hotel's elegant dining room. Please note that some services may incur additional charges. Unfortunately, pets are not permitted.
Show less
With a stay at City Lodge Hotel Hatfield in Pretoria (Hatfield), you'll be steps from Hatfield Plaza and Embassy of the Republic of Argentine. This hotel is 0.2 mi (0.3 km) from University of Pretoria and 0.6 mi (0.9 km) from Embassy of Sweden.
Make yourself at home in one of the 184 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Childcare
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent. Guests are required to provide proof of the parental relationship (birth certificate) upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately ZAR 130 to 160 for adults, and ZAR 25 to 60 for children
- Airport shuttle fee: ZAR 500 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Hatfield Plaza
0.1 km / 0.1 mi
Embassy of the Republic of Argentine
0.1 km / 0.1 mi
Canadian High Commission
0.3 km / 0.2 mi
University of Pretoria
0.3 km / 0.2 mi
Embassy of Sweden
0.4 km / 0.2 mi
Embassy of Denmark
0.4 km / 0.3 mi
Pretoria Urology Hospital
0.7 km / 0.5 mi
Embassy of the Republic of the Congo
0.9 km / 0.5 mi
Embassy of Hungary
0.9 km / 0.5 mi
Embassy of Syria
1 km / 0.6 mi
Indonesian Embassy
1.1 km / 0.7 mi
Embassy of Saudi Arabia
1.1 km / 0.7 mi
Embassy of the Slovak Republic
1.2 km / 0.7 mi
Embassy of Croatia
1.4 km / 0.9 mi
Embassy of Norway
1.4 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- City centre
- Bus/Train station
- Airport
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
Show 37 more facilities & services
- Mobile phone coverage
- Wi-fi
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Garden
- Gym
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Breakfast room
- Meeting room: 2
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- TV lounge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Snacks
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
Double or Twin CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN CITY VIEWTWIN • CITY VIEWTWN.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
TWIN CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 15 m²TWN.ST
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
TWIN STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DOUBLE BED SMOKINGDouble or Twin • DOUBLE BED SMOKINGDBT.DB-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DOUBLE BED SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
Double or Twin DOUBLE BED SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DOUBLE BED SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST-1
Room overview
Smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
DOUBLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 15 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
DOUBLE SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Lodge Hotel Hatfield, Pretoria
DOUBLE CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBL.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about City Lodge Hotel Hatfield, Pretoria
75
reviews shown
Alwyn
Central and good overnighter...
Dolapo
Excellent place, clean and comfortable
Hellen
It is a good property, ask for the higher floors away from the main rise to avoid noise from Taxis. The staff were courteous though we experienced a challenge. The front desk manager refused to honor the breakfast rate on Expedia and claimed that Expedia falsely advertised. He instead wanted to charge us double. Showers are abit dated but functional, the rooms are good and the beds comfy.
Grant
handy hotel middle of Pretoria central
Wakwanza
No hot nor warm water morning I left. That was a bummer. Normally this is a 5 star but this time SUCKED on exit.
Lourens
Clean room, noisy surroundings
Verni
Clean rooms
Liza-Marie
Staff was amazing, very good location, food at the restaurant fantastic.
Daryll
The only place we stay at in Pretoria. The rooms are clean, staff is friendly, parking is safe, and there are lots of restaurant and shopping options within a few feet.
We tried the hotel restaurant for the first time and were less than impressed. The food wasn't good and neither was the service. We probably won't eat there again. Other than that everything is great.
Shout out to the parking security team who always remember us and treat us like family!
We tried the hotel restaurant for the first time and were less than impressed. The food wasn't good and neither was the service. We probably won't eat there again. Other than that everything is great.
Shout out to the parking security team who always remember us and treat us like family!
Karen
The room was Vernice and clean, staff was super friendly. The driver for the shuttle to the airport was a gentleman!
Wakwanza
Pool from 8th floor looked not too clean bird poop all over windows. Not bad but a touch up would be nice to upgrade hotel
mandlenkosi
Clean place and the staff are always exceptional good
DESIRE
Terrible check out experience
Friendly check in staff , asked for a late check out of 1pm and granted by the friendly check in gentleman. However on the check out date, a very unfriendly patronising gentleman came to my door asking me to move out and that the latest check out is 12noon. Despite me explaining to him that i was offered a 1pm check out, he was having non of it and went as far as stating that housekeeping will be in at 12noon to strip my room ready for someone checking in at 1pm; this was at 11.50am, and i was still to bath. I took the quickest bath and made it to reception at 12.04pm. Fortunately the gentleman who checked me in was around, and i asked both of them why the harassment. The gentleman who checked me in kindly apologised and told me that my room had been somehow allocated to someone last minute. I asked the other gentleman why he said i was lying when his colleague next to him was there to explain that he had indeed offered me the late check out. I've stayed in this hotel a few times and have always enjoyed a good service except this time with the gentleman virtually kicking me out of the room in 10minutes. I have no problem complying if changes happen to change a complementary late check out due to new booking needs, but i feel the way this was actioned with no warning was wrong.
Florence
The location was good. The furniture is old and there is only one plug in the room so you can work and charge your phone at the same time.
Nicholas
Great for an overnight stay when going to Loftus for an evening game however to be woken by the taxi’s at 6am was not welcome!!
Timothy
Ultra disorganised, in disrepair and poor location
Constant hooting and shouting from taxis right outside the room. Broken amenities in the room (light and safe), no hot water in shower. Disinterested staff at breakfast. Shabby equipment. And checkin took almost an hour due to confusion on the system. Will not stay again.
ADELE
Great experience!
Wakwanza
Hot water did and didnt work
Wakwanza
No hot water uppn arrival only issue
Florence
It was okay. The house keeping staff a noisy in the morning
Daryll
Always a pleasure
This is my favorite place to stay in Pretoria. The parking is safe, staff are always friendly, and there are tons of restaurants within a few feet of the hotel.
Sereine-Marie
I’m feel like I’m at home and it’s safe
Clean and good service
Clean and good service
Frans
Good place
The condition of the is good and recommended to people to book
Matthew
Problems with the room
The staff were great but we had to switch rooms 3 times in 3 days due to problems with the room (air didn't work, tv didn't work, power plugs didn't workn etc.). We still enjoyed our stay once everything was fixed. We enjoyed the restaurant and the location.
Stanley
There was no fridge in the room
There was no telephone or intercom for communication
The air-conditioning system wasn't cooling
There was no telephone or intercom for communication
The air-conditioning system wasn't cooling
Nonsie
The pool was clean
Epiphania Chatiza
My stay was good and almost excellent in most areas but if only the rooms could have fridges
MRS M
NEVER BOOK AT CITY LODGE HATFIELD - LACK OF MAINT.
Myself and other business partner rooms were without any working air-conditioning for the duration of our stay. We reported it only to be told that they will see to it, but that never happened. They could apparently not offer us other rooms because they were fully booked.
Will never book with this hotel again, very bad service yet you take full payment from my company, what a disgrace you should be ashamed of your service.
Will never book with this hotel again, very bad service yet you take full payment from my company, what a disgrace you should be ashamed of your service.
Robert
I stayed for one night on business. The hotel was very clean and is well maintained. The room was spacious and comfortable. The bathroom was clean and the bed was good. The price was very reasonable. I would definitely stay again and recommend it to others.
Verified traveler
Superb!!!!
ALWAYS excellent, never a bad stay
JJ
Great value for money
Great rate for a good hotel with friendly staff. Would definitely recommend
Julius
Always Nice to Be Here
Short but a great place to be.
Samuel J
Staff wa squire helpful street was quite noisey
Michael
It's a lovely hotel. Simple and clean. The area is very noisy, but it's definitely a college town vibe.
Cleopas
Amazing & great place. Enjoyed our stay. Great place & location.
Estefania
The offering of Coffe in the morning and cold drinks in the afternoon was unique. I loved it.
Verified traveler
Air conditioning not working in the room. Used barcode in room to report fault as no phones in the rooms. Called reception amd reported...told that someone would come to sort. No one came all night...forced to wake up at 2.30am to open windows and stand there for 30mins to get some humid air. Terrible experience from the guy at reception who didnt act on thd fault.
Thabo
Fulfilling
Excellent
Siyabonga
Beautiful place to visit
We had a wonderful stay for two nights the only disappointment was the TV channels which doesn't have Mzansi magic and the shower head was like a tab
Tracey-Ann
Forgettable
Sub-par check-in experience. The bed was hard and uncomfortable, one pillow too soft, the other too hard. Breakfast excessively expensive. Hotel restaurant does a good dinner service.
Thandiwe
I didnt like the noise at night from aurrounding clubs
Maputle
Good
Awesome
Kgosi and Kgalalelo
Nice
Just a good stop over
Verified traveler
Great for a business stay
The key to the room was faulty, so more than once I had to go to reception for assistance. The bath towel was a little small. There was only one cup and one spoon, so I had to keep rinsing in order to make a fresh cup of tea. Only decaf coffee was made available for both nights of my stay. The TV was hanging at a slant. On the up side: the room was cleaned beautifully while I was out.
Big plus: the inhouse cafe where I had dinner was really top class.
Big plus: the inhouse cafe where I had dinner was really top class.
Bhekisisa
I was not allowed to check in
I never got to check in, when I got at the property I was told that they are full and no room was reserved under my name. I lost my money for nothing because I had to look for another accommodation somewhere else. I asked to cancel on hotels.com to have my money refunded but their virtual agent ghosted me.
Why do they make reservations for rooms that are not available? It was a bad experience, I will never use hotels.com ever, they took my money for nothing. I am gonna sue hotels.com and they gonna pay my refund
And pay back my legal fees.
The City Lodge front desk also gave me attitude when I was trying to check in. I would not recommend anyone to use hotels.com
Why do they make reservations for rooms that are not available? It was a bad experience, I will never use hotels.com ever, they took my money for nothing. I am gonna sue hotels.com and they gonna pay my refund
And pay back my legal fees.
The City Lodge front desk also gave me attitude when I was trying to check in. I would not recommend anyone to use hotels.com
Anna
The Lodge
My major disappointments: was that the shower cubicle door was not working, resulting in water splashing all over the bathroom. The television set visuals are of low quality; I could hardly differentiate the clothing colours during sports matches. My first night was horrible because of the noise coming from the club across the road. I could not sleep until late in the morning. Although it was not the hotel's fault, the noise made the stay at the hotel an inconvenience.
The food was great, and customer service was good and prompt.
The food was great, and customer service was good and prompt.
Nicole
The hotel is lovely, great kocation and neat. Staff are amazing. The only downside was i did not have hot water, the water was luke warm at best. Cold for the second person.
Anthony
City Lodge is home away from home. I have developed relationship with many of the Staff both at OR Airport Johannesburg and Hatfield Pretoria!
SG
Stay was a great room for improvement
The place and location are great however, the Shower pressure and water level do not really measure the Stature of the Hotel. One feels cold even inside the shower which makes it unappetizing for a couple to shower together.
Ice bucket not big enough for even two bottles of one's favourite beverage.
Ice bucket not big enough for even two bottles of one's favourite beverage.
Daryll
5*
Ive stayed in the area quite a few times and was VERY impressed with this hotel. The location was great for food, the staff was extremely friendly, the parking security staff were also very helpful and friendly. This is the only place i will be staying from now on.
Verified traveler
Satisfied!!!
I am happy with everything. I will always book them for my stay in Hatfield
Tatenda Lovemore
Beautiful and spacious clean rooms. Like the breakfast.
Antonio
Very clean, ccessibility, great staff. Very good food. Very central place to stay.
Antonio
Almost new hotel. Good facilities and staff. All around great. Just some noise at night from nearby clubs. Enjoyed the stay.
Richard
Very good
Verified traveler
A Great Stay For Me
Everything met my expectations. I was happy with the stay and everything about it. Thank you
Nomalungelo
The carpet needs a bit of airing… It has a damp smell. But everything else was good.
Sereine-Marie
Les personnels sont amicaux et gentils.
Anthony
City Lodge is home away from home for me.
Amos
There were people making noise in the corridors during the night
Anthony
City Lodge Hotels are my absolute must-stay hotels. Ferris like home away from home. I can actually lodge in them for a whole year without any qualms. I’m at home!
Martin T.
I really liked the cleanliness of the hotel and the attention by staff
George Panashe
Nice
Sean
I will return
I was impressed with the hotel. It was comfortable, clean and very conveniently located. It was also extremely well priced. I was surprised that it was not fuller. My only gripe was that the aircon in the room didnt work very well, so it was a little too warm at night. Otherwise, I can highly recommend the hotel and will book there again.
George Panashe
Great
Charity
Perfect
It was good
Richard
Best city lodge I have visited in a long time
Excellent. Spotless . Easy location. Modern and big bedroom. Cannot fault anything. Great chicken salad ordered for room
Bafana
Enjoyed the stay
rami
It was good
Yolanda
The service was amazing
Mahomed A Bux
City Lodge Hatfield
Staff were very friendly and willing to assist whenever required. The room was neat and very spacious.
The bathroom was a bit of a challenge - water leaked from the shower doors and the TV remote did not work.
Other than that the stay was great. Located very close to food outlets.
The bathroom was a bit of a challenge - water leaked from the shower doors and the TV remote did not work.
Other than that the stay was great. Located very close to food outlets.
Jason
Excellent service from all staff
Great service throughout the stay. From security to check in, front desk and all staff engaged with were exceptionally kind and helpful and most of all friendly. Room is great and the bed is comfortable, the chair and desk are convenient and the bathroom had interesting toiletries including a shampoo bar which was amazingly good. Great value for money.
Wilfrido
The only thing I didn't like there's no freeze in the room and the toilet was leaking water every time you flush it! other than that everything is all good the staff was respectful. Definitely come back to visit.
Verified traveler
Nice Hotel
Very nice hotel. The room was comfortable. The room was clean. Very nice bathroom. Unfortunately only a few tv channels. The noise of the taxi's hooting in the street till 12 at night and early mornings was unpleasant and we were not informed of that. Maybe next time a quiet room request.
Khulani
Superb
It was excellent with great Covid 19 protocols
Location & surroundings
City Lodge Hotel Hatfield, Pretoria
Hilda St, 407, Pretoria, South Africa
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City Lodge Hotel Hatfield, Pretoria
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