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The Upper House Hotel
Penang · Malaysia
Vervea, Aspen Vision City, Jalan Vervea 10, 22AView location
9.0/10Excellent30 Reviews
Cleanliness9.4/10 9.4
Service8.8/10 8.8
Comfort9.0/10 9.0
Condition9.2/10 9.2
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Upper House Hotel
HANDPICKED COMFORT, ABOVE THE REST A landmark modern business hotel in Batu Kawan, Penang. The Upper House is centrally located in Vervea, the largest gated and guarded commercial precinct in Northern Region of Malaysia, neighboring the IKEA store and Batu Kawan Industrial Park (B. K. I. P. ).
All rooms are fitted with handpicked amenities, complemented by remarkable hospitality.
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Located in Simpang Ampat, The Upper House Hotel is a 1-minute drive from Design Village Outlet Mall and 6 minutes from Bukit Batu Kawan. This hotel is 18.6 mi (30 km) from Queensbay Mall and 3.3 mi (5.3 km) from Negeri Pulau Pinang Stadium.
Make yourself at home in one of the 89 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 100.00 per accommodation, per stay
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 7:00 AM to 8:00 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
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Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MYR 23 for adults and MYR 15 for children
- Uncovered self parking fee: MYR 5 per night (in/out privileges)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Malay
English
Chinese (Mandarin)
Nearby attractions
Design Village Outlet Mall
0.8 km / 0.5 mi
Bukit Batu Kawan
3.8 km / 2.4 mi
Negeri Pulau Pinang Stadium
4.7 km / 2.9 mi
Pulau Aman
6.3 km / 3.9 mi
Changkat Keledang
7.4 km / 4.6 mi
Bukit Kecil Hujung
9.7 km / 6 mi
Bukit Cempedak
11.3 km / 7 mi
AEON Mall Bukit Mertajam
13.9 km / 8.6 mi
Drift Kart
15.4 km / 9.5 mi
Juru Auto City
15.5 km / 9.6 mi
Bukit Sungai Merah
16.2 km / 10 mi
Bukit Badak Mati
17.2 km / 10.7 mi
St. Anne's Church
18.9 km / 11.7 mi
Cherok Tokun Nature Reserve
19.5 km / 12.1 mi
KPJ Penang Specialist Hospital
19.6 km / 12.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 89
- hotel
- Car park
- 24-hour reception
- Wi-fi
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Upper House Hotel
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Upper House Hotel
15
reviews shown
Chin Tong
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Dave
Nice biz hotel.
Newish hotel with nice rooms.
No water given in room but to collect at dispenser located outside.
Breakfast is poor so don't expect much.
No water given in room but to collect at dispenser located outside.
Breakfast is poor so don't expect much.
Nur Ain Jong
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
D.N Esham
GOOD INTERIOR.
Wee Kang
Not much shop around the hotel
Dhanabalan
Ok
Leong Sze
nice
nice property. wish the bar was open.
Yee Guan
Has potential
New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
mariam
Too small to stay.
Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
KIM YENG
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
AKIKO
simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.
Vincent
Bon hotel, petit dejeuner a revoir
Le petit dejeuner est le seul point negatif.
Roger
Modern choice
It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by.
The room was in good condition and clean. The pool was great. It is even suitable for excercising.
We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known \"feature\". The receptionist also did not greet us when we checked in which does not leave a good first impression.
The room was in good condition and clean. The pool was great. It is even suitable for excercising.
We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known \"feature\". The receptionist also did not greet us when we checked in which does not leave a good first impression.
Yungming
乾淨整潔，早餐有變化。
Eng
Comfortable
First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows.
The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Location & surroundings
The Upper House Hotel
Vervea, Aspen Vision City, Jalan Vervea 10, 22A, Bandar Cassia, Malaysia
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The Upper House Hotel
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