The Ashok

India , Delhi and NCR
DELHI, 50 B Chanakyapuri
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100 reviews shown

4/10

Poor

07 Mar 2026

nonie

Very old hotel needs quick upgrades, all the stuff badly provoked you to give good tips. No professionalism in anyone there in house keeping and room service

Friends

6/10

Pleasant

03 Mar 2026

Shiv

We stayed twice in Ashoka , room 522 , no hot water just luke warm , shower head dripping ice cold water while using hand held shower, 5 nights in that room, then 757 three nights, not bad , staff is very pushy about tipping, very bad , even using the toilet, they see me coming, run to the washroom , take out paper towel from dispenser and give it you , asking for tip or give you pathetic look , not very comfortable, I would give this hotel 3 stars , stayed in Holiday inn express in Jaipur , very clean , no one harassing you , very pleasant staff

6/10

Pleasant

24 Feb 2026

Bal

Very poor internet service and staff doesn’t realize a need for them to help

Family_with_children

8/10

Excellent

23 Feb 2026

Indrakumaran

Room good and staff courteous

Self

2/10

Poor

20 Feb 2026

Sanat

Room was awful

4/10

Poor

18 Feb 2026

Aanara

Room so bad .

2/10

Poor

18 Feb 2026

John

Old decor in rooms. Threadbare towels. Bad food. And worst of all key did not repeatedly work.

Self

8/10

Excellent

18 Feb 2026

TAPASH

Though cleanliness had room for improvement, overall a great property , helpful front desk, good brrakfast and staff overall was fine. But their behavior is more attuned to cater to bureaucrats and govt office hence don't have professionalism and courteousness of a prv property like marriott or bloomrooms.

Partner

2/10

Poor

14 Feb 2026

Prakash

I had a very disappointing experience at this hotel. The room was in extremely poor condition and had a strong unpleasant smell. We had booked an “Executive Room,” but it was surprisingly tiny and absolutely not worth the amount we paid.

The bed was very uncomfortable, making it difficult to rest. To make matters worse, there was a party going on nearby that continued until 2 a.m., and the noise levels were unbearable. We were unable to sleep properly the entire night.

The breakfast was equally disappointing. I chose the South Indian option, and the sambar was overly sour and tasted bad. Even the tea was of very poor quality.

Lastly, when we requested a bottle of water to carry with us, we were told it was chargeable and asked to pay ₹177 for a bottle that normally costs around ₹60 outside. This felt unreasonable and unfair.

Overall, the stay was not worth the money, and I would not recommend this hotel based on our experience.

2/10

Poor

08 Feb 2026

Sreya

Right from a very officious check in experiences filled with misleading information and judging looks towards me and my husband for perhaps not being married. Over the 5 days we were here the sheets and towels were never changed. Getting toilet paper became a negotiation. The staff on the phone were extremely rude. The free breakfast included a raw egg mixed in with cooked eggs. Just genuinely a horrible experience end to end. Avoid at all costs.
If the location and the stately building were not a plus there are places at a 10th of the cost in pahadgunj that have better trained staff, better housekeeping, and cleaner rooms.

Leisure Family

2/10

Poor

06 Feb 2026

Sanjeev

Loud music every night until 2:30 am. Stinky smelly room smelling of mold. That’s why AC kept full, we could not control AC, no technician showed up on repeated request. The worst stay. Please give us our refund.

Business_and_leisure Family

6/10

Pleasant

02 Feb 2026

Mukesh Kumar

Hot water supply was very poor . We have to drain lot of water then we are getting the hot water . Very old Hot Water system. Please make arrangements to get Hot water immediately and Save loosing water . This is a very Serious Issue and Management must take Urgent and Immediate action ,

2) No sleeper was provided in the room . Must provide . We do not carry slippers.
3) No shaving kit was provided

2/10

Poor

25 Jan 2026

Rohit

Doesn’t feel like 5 star hotel and facilities.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Sukhraj

The amenities were brilliant, i.e. the gym and the pool. The restaurant food for both breakfast and dinner were excellent. Finally the staff were very helpful. Also it was just very clean and well kept

Leisure Family

8/10

Excellent

07 Jan 2026

Prasanna

Easy access to all embassy. Old property but well maintained.

Business_and_leisure Family

2/10

Poor

30 Dec 2025

Rajesh

Indifferent staff; dated room and facility, there was no hot water in bathroom. Would not recommend this hotel to anyone.

Leisure Self

10/10

Exceptional

26 Dec 2025

Sahana

All in all, it was a wonderful experience!

10/10

Exceptional

20 Dec 2025

Rajendrakumar Motilal

Very good

2/10

Poor

11 Dec 2025

Manoj

Price paid for the Room and accordingly the room was not at all the expected as per the reputation of the hotel showcased over social media as a 5 star hotel

6/10

Pleasant

07 Dec 2025

Pavel

This hotel is well past its glory times and is in need of renovation. In its current condition, it's more of a 3-star hotel than 5.

2/10

Poor

02 Dec 2025

Bradley

The room looked like it hadn’t had anyone in it in 20 years. Normally water comes out of the tap. At the ashok black comes out of the tap. I wish you you the best if you choose to stay here.

Leisure Family

2/10

Poor

01 Dec 2025

Vishnu

Worst room service, stinky rooms, not cleaned. Please degrade it from 5-star rating

Business

4/10

Poor

22 Nov 2025

Ashley

Cant fault the staff but thats the only redeaming quality. Everything else was run down, neglected and dirty. Claiming to be a 5 star hotel when it felt closer to staying in a backpackers hostel.

4/10

Poor

21 Nov 2025

SHISHIR

Assignes room was not clean so they moved us to different room. There was flooding in the bathroom as drainage was choked.

Partner

6/10

Pleasant

17 Nov 2025

TREERAPOT

Very old

Business Friends

4/10

Poor

16 Nov 2025

Atul

Very unprofessional

6/10

Pleasant

15 Nov 2025

JATINDER

Run down room. Mismanaged parking and valet service. Marriage party guests making noise all through the night.

Leisure Self

2/10

Poor

10 Nov 2025

Anju

The first room that was assigned was a trip to hell, stinky old room. Clogged bathroom sink, broken tap. Were moved to a 'better' room the first night. There, when asked room service for warm water for an aching throat at 3.30am, we were taught how to use the kettle in the room which was dirty. The hand shower had kinks resulting into almost no water pressure. The thermostat needed Hotel engineering staff to be fixed. Water was leaking from under the toilet bowl.

The hotel is grand but the management seems to have ignored it's upkeep and maintenance. Most importantly, the general service-oriented attitude in their staff was grossly missing.

If I could have, I would have moved out of the hotel after the first night itself but advance payment for the entire stay was already made and I knew they won't refund a penny despite my immense dissatisfaction.

Partner

10/10

Exceptional

02 Nov 2025

Jan

Very helpful staff!

Friends_and_family Family

4/10

Poor

26 Oct 2025

Diane

The room was in questionable shape. Lights hanging off walls, plugs not in good condition. Worse problem, asked for handicapped bathroom, looked correct but tile floor was so slippery i had to go out and buy non-slip mats. Desk did not help and said they would.semd someone but never did. Very dangerous. Room not always cleaned. I did not ask for new sheets, but bed should have been made. Last day, no toilet paper replaced in room. Staff seemed to always be wanting tips

Friends_and_family Friends

6/10

Pleasant

11 Oct 2025

Muckadackal

The bathroom has to be made safe for senior citizen by installing hand rails under shower as there is no provision to hold in case of slips and toilet to get up safely.

Business_and_leisure Family

2/10

Poor

10 Oct 2025

Nick

Not even a 3 star hotel. This hotel desperately needs a renovation. The rooms are so old and run down. Our first room was disgraceful. After much complaining the hotel moved us and while the new room was better it was still terrible. The reception staff were rude and useless. This is a government run building and as tourists we felt totally out of place, at times not able to eat in restaurant, even pool area have to pass over our passports for entry. Wouldn’t recommend to anyone.

Leisure Family

4/10

Poor

22 Sep 2025

Andrew

Askok needs reovation

The bathroom in my room was outdated and not very user friendly. The shower had little pressure and it was very difficult to adjust the water temperature.
The breakfast service very poor. There was no easily accessible tea of coffee. The food layout was poorly conceived. The chef for the cooking station was often absent.
Overall, the hotel is shabby and in need of renovation and renewal, in decor, facilities and service

Business

8/10

Excellent

20 Sep 2025

Paul

Amazing!

4/10

Poor

19 Sep 2025

Roger

This property has seen better days - upon first walking in you can feel its grandeur but that’s where the positive impressions stop.

The rooms were overly complicated and because so were tired and in a severe state of disrepair, the shower was disgusting

The desk was rude incapable of the simple task of arranging a taxi, and an arrogance towards the customer that everything was too difficult

There were exceptions to this with pockets of good service but generally staff were not responsive enough

Everything just way too formal for today’s market. A big refresh of its values I am sure would return this hotel to its proud history

10/10

Exceptional

16 Sep 2025

Harjinder

Easy Parking,Safest,very good staff and service

Business Family

10/10

Exceptional

16 Aug 2025

Felipe

Very nice stay

It was very comfy, some of the finishing touches need refining tho, such as polishing taps and fixtures, some of the maintenance was slapdash from appearance.

However it was a good stay and very good food. Id recommend

Friends_and_family Family

4/10

Poor

12 Aug 2025

Umesh

Rooms are not up to mark

Business Family

10/10

Exceptional

13 Jul 2025

Vyshak

Excellent location! Very near to US Consulate.

6/10

Pleasant

13 May 2025

kumarappan

Staff members can assist elderly people on transportation bookings

Business Family

8/10

Excellent

07 May 2025

Heart of Connaught place

It was really good staff were helpful n courteous..we really enjoyed Awadh diner ..amazing hospitality with good manners ..i would suggest that reception desk should have more polite n welcoming interaction
.one of young chap was very rude ..which could ruin the first hand experience...but otherwise all staff were amazing ..coffee shop staff was so warm welcoming ..overall very good stay

Business

8/10

Excellent

29 Apr 2025

Daniel

Good staff, good service but old pluming.

Business Self

8/10

Excellent

09 Apr 2025

Verified traveler

Embassy visits

Perfect location for US Embassy business.

Partner

2/10

Poor

03 Apr 2025

Vasudevan

We chose this hotel for proximity to elite shopping.
At checkin there were 5 staff people at the desk & they were very distracted & & it took them almost 1/2 hour for them to check us in.
Blasting music from 10 pm to 5 am is not suitable for sleep. We had to change our room at midnight as we could no longer take the noise.

Leisure Family

8/10

Excellent

03 Apr 2025

Chandrima

The hotel is in a very good location and it is extremely safe. The breakfast was excellent--freshly made items, lots of variety and good service. But for a 5-star hotel, the wifi was incredibly bad. The connection was unstable during my entire stay. The wi-fi would cut out literally every few minutes. Despite multiple complaints, it did not get better. The other issue was noise. The hotel staff would often gather in the hallways and chat loudly or shout at each other across the hallway, even late in the night.

Business_and_leisure Self

4/10

Poor

11 Mar 2025

Harsh

Service requires major improvement.

Business Family

6/10

Pleasant

02 Mar 2025

Isha

Seems old school and outside noise

Leisure Family

2/10

Poor

01 Mar 2025

Mario

Terrible, loud, sleepless nights

We stayed for 5 nights at the ashok in room 423 the executive suite. It was a sleepless experience.
The bedroom window did not close and was directly above the banquet hall and outdoor dancing. The lounge room balcony door did not close properly and was directly above a night club. For 5 nights we endured very loud indian music that did not stop until approx 2 am. On the fifth night I rang reception at 11.45pm to ask when it will stop. Was informed at 1.00am. Waited until 1.47am and rang again nothing changed despite promises. Went down to reception at 3.15am to complain. Music was turned down. I rang reception 5 times that night. They promised to stop the music but did not.
This hotel is aware that all rooms above the banquet hall will endure noise all night from their functions and do nothing about it.
It is not a hotel that ensures that guests who pay alot of money to stay, can rest and sleep, instead it puts ahead profits in its entertaining. Only after complaits to the manger were made that were we changed to the the \"quiet\" area. Management knows and does nothing. Horrible experience in a run down hotel. The bathroom had a window into the bedroom and the lights in the bathroom coud not be turned off except by the pulling out the key at the door. Definitely not 5*
Worse still our inital complaints had not been escalated and the day shift staff apparently knew nothing.

Partner

6/10

Pleasant

27 Feb 2025

Alpana

Not 5 star at all! No ambience.

Leisure Self

6/10

Pleasant

23 Feb 2025

Amisha

Room furniture was broken, outlets not working, room service slow

Leisure Family

4/10

Poor

20 Feb 2025

S a

Old n not maintained property

Stayed in suit… very bad shape, no cleaning, very poor response from staff. Breakfast very ordinary

Business

10/10

Exceptional

15 Feb 2025

Yatin

Reception staff was courteous and professional.

Leisure Family

2/10

Poor

04 Feb 2025

ALICIA

Worst experience ever

4/10

Poor

23 Jan 2025

John

This hotel does not have a free airport shuttle as advertised on Orbitz
The tall youth with the sparkly glasses should not be in customer service. He is too casual and rude.

Leisure Self

2/10

Poor

19 Jan 2025

Kalsang Dolker

The reception staff was so inefficient and had to change my room two times. They gave me key but there was people in the room. Then gave me another room that had broken ceiling walls and twin beds when I booked a double bed. Only after I sought the manager and spoke to him that I was able to get a good room. The whole process took more than an hour to check in after arriving to the hotel after a long trip from US. There was only two receptionist counter open to check in when there was more than 7 staff standing at the counter. When I checked out, the staff said they lost the receipt of my payment of ₹26000 and asking me to give them a copy. I had thrown it in the garbage in the room and I had to go to the room to find it. This delayed my check out process by 30minutes further causing my taxi to wait for another 30minutes and rushing to the airport. This was ridiculous. At night there was loud music playing until 1am for both the nights I stayed and it greatly disrupted my sleep and rest.

Leisure Partner

4/10

Poor

19 Jan 2025

Usha Barwale

Needs serious upgrade.

Friends_and_family Friends

8/10

Excellent

14 Dec 2024

It's a big n good property

Business Family

6/10

Pleasant

27 Nov 2024

Andrew

The property was clean, and the room was large and comfortable.

Internet was not user friendly.
Property needed maintenance
Inconvenient room service menu
Breakfast only average...poor coffee and tea service, limited fruit

Business Self

4/10

Poor

23 Nov 2024

Anil

This Hotel is over staffed and has poor service. Staff often come to ask for tips, without providing service. It has a threadbare appearance, poorly maintained, dirty, poor value for the money. I will never stay there again.

Business_and_leisure Self

4/10

Poor

12 Oct 2024

Jagdeep

carpets smells, reception was poorly schooled about how to use wifi. Door keys malfunction randomly and you have to go to reception to get it replaced. Housekeeper told me that it generally happened due to some electronic interference.

Requested to send someone to help us with AC issue and it took them ages to knock my door. I mean poor Cleanliness was at height.

I will never think of coming over here in my even dreams.

Business

2/10

Poor

25 Sep 2024

Ambrish

Terrible food and dining

Friends_and_family Family

4/10

Poor

18 Sep 2024

Dheeraj

It's old and unmaintained. Avoid if possible.

Business Self

2/10

Poor

12 Sep 2024

Varun

Hot water condition is not good

Leisure Family

6/10

Pleasant

17 Jul 2024

Verified traveler

Don't stay here if you can help it.

Has been / an also ran. Stuck in the 70's... possibly 80's decor. Dated broken down design.

Friends_and_family Family

8/10

Excellent

10 Jun 2024

Kalsang

Looked very old rustic style government kind of hotel.

Leisure Self

10/10

Exceptional

05 Jun 2024

Anil

Good

Business Self

2/10

Poor

19 May 2024

Verified traveler

Do not recommend

AVOID!! AC did not work. Hot water didn’t either. Wifi was spotty and slow. So much staff (e.g had 3 people walk us to room) and everyone expects tips. Overall rundown hotel. Kind of depressing. Go elsewhere.

10/10

Exceptional

11 May 2024

abhijeet kaur

Very welcoming staff

Business_and_leisure Family

2/10

Poor

04 May 2024

Amandeep

Worse hotel and hotel staff agree

Worst hotel I have ever stayed so far

Friends_and_family Family

2/10

Poor

26 Apr 2024

Kudrat

Coffee mugs in the room were used and you could see the coffee marks on them

8/10

Excellent

10 Apr 2024

Gurushankar

Value for money

Business

6/10

Pleasant

05 Apr 2024

Krishna

Not even close to 5 stars. 3 stars at best. The pool doesn’t belong to the hotel, it’s leased, and there is a limit to how many people can access. You also cannot lounge by the pool lounge chairs without a “costume”!

Leisure Family

4/10

Poor

22 Mar 2024

jay

Room infrastructure is terrible

Business Self

10/10

Exceptional

18 Mar 2024

Kailashnath

It was amazing

6/10

Pleasant

17 Mar 2024

Amit

Rooms are very old fashioned, bedding is terrible, front staff is nice and courteous but the cleaners were angling for tips etc right from the get go, food is average, location is great.

Business_and_leisure Family

2/10

Poor

15 Mar 2024

Mrityunjay

Property is old , not well maintained

Business Self

2/10

Poor

10 Mar 2024

Maria

For two days they forgot to clean my room. I didn’t have towels on my bathroom. It takes like five minutes to get hot water. The breakfast is basic. Plus it’s expensive

Business Self

2/10

Poor

09 Mar 2024

Satwant

Old towels very bad shape
Washroom very bad
Very dirty
Only lobby looks good

2/10

Poor

08 Mar 2024

Surender

Absolutely the worst hotel I have ever stayed in. The staff are so rude and slow especially the front desk reception to check in it took over 40 minutes just to check in then they gave us a filthy dirty room that looked like it had never been cleaned. When we complained they reluctantly changed the room which wasn’t any better. This hotel is so old and neglected it looks like they do not complete any maintenance at all. The bathroom was dirty not enough towels were left and the sheets on the bed were dirty. Thankfully we only stayed one night. I will never ever stay at this hotel

4/10

Poor

06 Mar 2024

Jagjot

The rom was not clean. Dust and dirty in all corner. Bad experience with staff in resection also.

Business

10/10

Exceptional

02 Mar 2024

Alexander job

Centrally located and vintage hotel

Centrally located and vintage hotel.

Business Family

4/10

Poor

28 Feb 2024

Ravi

Disappointed

This is a very historic and elegant structure with a lot of great artwork. It is centrally located and convenient. Unfortunately, the standards of service are low. The coffee shop at breakfast time is chaotic, unclean and poorly managed. Room service did not occur. The internet is erratic and slow. Perhaps a more competent approach to management would help.

Business

2/10

Poor

09 Feb 2024

Anish

Mold in the bathroom

10/10

Exceptional

06 Feb 2024

Ravi

Breakfast is a 2* less than ordinary. Too many tip seekers. Hotel room, ambience, overall -Amazing

Leisure Family

2/10

Poor

04 Feb 2024

Sukhwinder

I book two rooms and my mother was travelling with us And she is 90 years old.
We received only one room. They said they are trying to get me second room.
And inform me but I never received a call.
I slept on smaller sofa all.
We don’t eat even Breakfast and left.
Who I can blame Expedia or Hotel management

Leisure Family

4/10

Poor

28 Dec 2023

Tanya

Horrible breakfast buffet

Horrible breakfast buffet. The spread is very limited and not much options. Even the dishes they serve are below average. Moreover, the service during breakfast was also bad.

Partner

10/10

Exceptional

26 Dec 2023

Amlan

Good property with great amenities

8/10

Excellent

22 Dec 2023

Verified traveler

Lobby is awesome, room is old, the staff needs to smile ,

Business

6/10

Pleasant

19 Dec 2023

Verified traveler

Needs improvement but ok

The property seems nice and grand, however it's is not what is used to be I was told. Probably 3-4star. Some rooms are very old and not kept up properly. Some rooms are better. The bathrooms are not kept up too well in the older rooms. And the newer ones are ok. The housekeeping staff and floor managers are nice , but some of the front desk staff are not so helpful. I think I was given a bad room at first and then the lobby manager was nice enough to upgrade me and the same front desk guy tried to deny me the upgrade. Also they made the mistake of not taking a deposit for extras and I had issues with room service and having to pay immediately on delivery with cash or online. If I can pay that amount of money for the room why would I ditch on paying a simple food bill. Fault of the front desk staff which led to a uneasy situation with friends.

Self

6/10

Pleasant

17 Dec 2023

RAJEEV

Housekeeping and in room facilities need to improve.

10/10

Exceptional

16 Dec 2023

Amandeep

Service

6/10

Pleasant

29 Nov 2023

Shalini

Rooms need to be clean of dust, thanks

Business

2/10

Poor

21 Nov 2023

Verified traveler

Run-down and Ill-maintained

Incredibly run-down and ill-maintained. The lights in my bathroom flickered on and off, but when I called to request maintenance no one responded. The in-room safe didn’t work. The remote controlling the lights didn’t work. I was scheduled to stay for a week, but I fled after the first hour.

Self

10/10

Exceptional

15 Nov 2023

Vikram

Really Nice hotel with Very large Spaces

Overall, it is as good as any other 5-star hotel in Delhi. Nice spacious Halls, lobby, walkway & rooms.

Everything was excellent except for the room staff who are still in those colonial times, expecting a tip for everything, barging into your room for a tip.

Overall, it was a super experience hotel lobby staff was excellent, the food was great, rooms were great. 5 Stars for that.

Business

2/10

Poor

26 Oct 2023

navan

This is a ripping off hotel , very poor dirty room , nasty. Never never ever again will stay here , too much staff but nobody doing anything. Beds and bathrooms are nasty. 0 star hotel

4/10

Poor

14 Oct 2023

Allan

Poor to non existent Wi-Fi, overcrowded dining room to the point of no seats for breakfast, rudimentary bathroom facilities

4/10

Poor

13 Oct 2023

Bernadette

Disappointed .

Put me in room where WFI did not work . The light kept going out and on. I complained and a man came very rude. He did not fix anything and said it is working. I asked his name he won’t tell. Asked for manager to reception and manager upgraded me. Then I was happy

Friends_and_family Family

4/10

Poor

12 Oct 2023

Virenderpal

V singh

Hotel need big time overhaul for the price i paid for I night stay . Some Lights are off , towels and wash clothes are 2-5 years old looks like ancient, washrooms need upgrading , need electrical upgrade 1956 built 5* need upgrading.?

Partner

4/10

Poor

04 Oct 2023

Manickaraj

Service and Cleanliness to be drastically improved

Really cleanliness has to be improved a lot. The service at reception desk during check
In and check out need an ultimate training session.. at reception desk
And break fast room none of the hotel persons replies / greets with smile…

Business

6/10

Pleasant

01 Oct 2023

Shabeer

Front desk very unfriendly and poor response to guest calls . Essential services very poor . Tried to get laundry done for 3 days and every day different excuses .

Business_and_leisure Family