The Metropolitan Hotel & Spa

10/10

Exceptional

23 Jun 2026

Bhupendra

Friendly staff

Family

8/10

Excellent

11 Jun 2026

Ravisankar

Clean and nice hotel for the quoted price.

Self

8/10

Excellent

10 Jun 2026

Alicia

Staff is excellent!
Very helpful, professional,available & accommodating!
We had 2 room issues which were addressed & corrected immediately.

Family

10/10

Exceptional

08 Jun 2026

Dora

Great service. Housekeeping is excellent. The Staff is friendly and courteous. Amazing breakfast varieties.
I will definitely stay here, in my next trip

Partner

10/10

Exceptional

07 Jun 2026

Harmandeep

It was a great stay.

Self

10/10

Exceptional

07 Jun 2026

Alicia

Staff is excellent-friendly, helpful & professional.
Hotel is clean & well maintained.
Many breakfast options available

Family

10/10

Exceptional

30 May 2026

Jennifer

The staff was beyond helpful and took care of my every need. For sure take advantage of the breakfast! Eggs made to order and a plethora of other options to choose from

Self

6/10

Pleasant

29 May 2026

Taljit Sarge Singh

Good

Self

10/10

Exceptional

23 May 2026

Anupama

Excellent location and great staff

8/10

Excellent

19 May 2026

Deepak

We stayed in the hotel for 4 nights. The rooms were clean and the morning breakfast was really good. The hotel is close to Connaught Place and there are few restaurants few minutes outside of the hotel. I would highly recommend to prospective guests.

6/10

Pleasant

19 May 2026

Shubham

Top service and an amazing location, but the hotel is in desperate need of a renovation. Both the rooms and facilities are clearly showing their age and no longer meet the standards expected of a modern 5-star property

Self

10/10

Exceptional

17 May 2026

Sonja

Great hotel close to Connaught place great restaurants. hotel has lovely pool area to relax after busy day out in Delhi.

Family

10/10

Exceptional

17 May 2026

Sonja

Excellent hotel close to Connaught place and sites of interest. Hotel has a lovely pool which is a great place to relax after busy day in Delhi.

Family

10/10

Exceptional

15 May 2026

Niraj Nabh

Clean room , good location .

Self

10/10

Exceptional

13 May 2026

Yangchen

Staff are efficient & friendly.

Partner

10/10

Exceptional

09 May 2026

Anas

Great place to stay, just building works noise was annoying which was stopped after a phone call.

Self

2/10

Poor

07 May 2026

DIGVIJAY

Bathroom shower broke, staff was not friendly, breakfast was okay

Family_with_children

10/10

Exceptional

04 May 2026

Rajinder

Centrally situated , staff is amazing , been staying there for many many many years .. it’s a kind a home to me , safe and walkable around ..Breakfast is also very good .. thank you

Family

2/10

Poor

01 May 2026

arjald

Overall the stay was quite poor. Asked for an airport pick up and they never replied. Asked for some help to book a trip and reception said I need to talk activities guy who was never there. Omelette guy had never cooked an omelette, cooked on one side and raw on the other, before that it took him 10 min to get the pans working. Had problems with wifi and IT guy never came to my room. The only good thing about this place was the espresso.

10/10

Exceptional

26 Apr 2026

Ruksana

The breakfast was excellent, the staff were very friendly and our cleaner named Sunil was very friendly and cleaned our room thoroughly. Thank you. Would recommend this place.

Partner

10/10

Exceptional

20 Apr 2026

Zafar

The hotel has an outdoor pool and a steam room. Breakfast was good.

Self

10/10

Exceptional

09 Apr 2026

Madhu

Great location and lovely hotel. Breakfast buffet is not impressive and the food is ok. Spa is fantastic! Ask for Cindy who does great massage!

Friends

6/10

Pleasant

02 Apr 2026

Sukhdev

Hotel is way overpriced for the service. Another problem - As soon as you step out of Taxi and you’re surrounded by many staff members like vultures. It is one of the most annoying experience. I can roll my 15 kg rolling bag that they will take over for getting paid.

10/10

Exceptional

31 Mar 2026

Shobna

Well located in Delhi for business or holiday. Value for money hotel. Have been staying here for over eight years.

Self

8/10

Excellent

31 Mar 2026

Igor

The AC in the room was really poor. We couldn't sleep well. It seems that ghey turn it around 4am.
And when checking out. They ask us to wait 10-15 minutes to \"check the room\"...making as feeling like we were thieves.
THE NERVES!!

Partner

10/10

Exceptional

28 Mar 2026

Taomi

Great location, I like this neighborhood very much. Staff always helpful, breakfast is filled with lots of Indian and also western options. Room is clean and quiet

Friends

8/10

Excellent

25 Mar 2026

Hudson

It only gets a 4 stars because the shower had issues. So it's just the room I was in. The staff was great, breakfast had a variety of foods, both Indian and Western. I would definitely stay there again.

10/10

Exceptional

19 Mar 2026

arun

Good

Self

6/10

Pleasant

18 Mar 2026

Shukrit

Ok

Business

10/10

Exceptional

13 Mar 2026

Pushpendra

Great location, very helpful and attentive staff, walking distance to Metro station. Amazing breakfast buffet, easy in/ out of hotel, relatively uncrowded quiet location.

Family

2/10

Poor

13 Mar 2026

Dickey

Lack of poor engaging skill with guest. Not satisfied for money I paid for 2 nights.

Family

8/10

Excellent

05 Mar 2026

Christopher James

Decent hotel and breakfast was nice

8/10

Excellent

04 Mar 2026

Gurdeep Singh

My room was changed twice. Firstly the washroom drain was making a noise. In the second room, shower water was not draining as the tiling was not quiet correct. We were then uograded to the 8th floor, which was fine. The hotel looked a bit outdated and could do with some renovation and updating.

However, the staff afe very friendly and accommodating. They listened to our greviences and acted quickly to move us to other rooms as required. Good job.

Partner

6/10

Pleasant

03 Mar 2026

Jaswinder

Arrived early at the hotel. Staff would not check us in and wanted us to pay for extra night despite us arriving at 5 am. Paid for the extra night. Small rooms, breakfast is just okay, not upto 5* standards. Stayed at other 5* hotels , lots of choices.
Would I return to this hotel? Most likely not! Turned us off at checkin, then got turned off seeing the room size and bathroom.

Family

10/10

Exceptional

03 Mar 2026

Rekha Kumari

Clean room and great experience overall thank you for what you do

Self

6/10

Pleasant

03 Mar 2026

Parimal

Very poor cleanliness in bathroom. Had to change rooms twice. Water in the bathrooms kept switching off whilst have a shower. And Spa credit was not given.

Partner

10/10

Exceptional

01 Mar 2026

Sunil

Great stay

6/10

Pleasant

01 Mar 2026

Aman

Unfortunately, this stay was not great. The coffee was instant coffee and their espresso machine was broken. The shower in the room was broken and actually fell on one of our feet and hurt it pretty badly. Wouldn’t visit again. Giving three stars because the location is absolutely excellent

Family

10/10

Exceptional

23 Feb 2026

Alexie

YES

Business

10/10

Exceptional

21 Feb 2026

Kamal

i always loved it dtying here👍

Self

6/10

Pleasant

19 Feb 2026

Kress

Not a real 5 star, good staff.
The tea person during breakfast was not prompt in providing the beverage. Had to ask him a few times before he would serve.

Family_with_children

8/10

Excellent

18 Feb 2026

Jagdish Daljeet

Everything was good

8/10

Excellent

13 Feb 2026

Dan

.

10/10

Exceptional

04 Feb 2026

Shaun

yes

4/10

Poor

02 Feb 2026

Iming

I changed my booking through you from Sheraton to the Met in my 2nd stay in Delhi from 1/29/26 & 2/02/26. I was supposed to pay on arrival which I did. But they already swiped my Amex card firming day as deposit as they got my Amex card no.When I checked out on 1/26/26 for my first stay. I found it out when no I was checking my Amex APP and pointed it out to them. If I didn’t find out, they could have overcharged me already. It was a CHEAT. Also, the front desk managers were arrogant and not helpful, and their room cleaning staff were looking for tips all the time with annoying and unnecessary flatters to please their residents. I won’t come back there again.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Bharti

Yes it was wonderful

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Emmanuel

Yes

8/10

Excellent

25 Jan 2026

David

Hotel has everything you need, we were delayed picking up our bags at the airport by nearly an hour but the hotel kept in touch and were open when we were dropped off

Business Self

10/10

Exceptional

20 Jan 2026

Emmanuel

Room is comfortable and service is good.
Hotel staff is extremely helpful and courteous. I will recommend this Hotel to anyone coming to New Delhi. Thank you, Metropolitan.

2/10

Poor

15 Jan 2026

Charlotte

Very unwelcoming staff.
Swimming Pool having maintenance work done
Spa? Not a spa!!
Very unsettling nights stay.

10/10

Exceptional

13 Jan 2026

Bhaskar

Awesome location, so near year far away from the hustle and bustle of Connaught Place. Great service from the polite staff. Loved the experience, would love to visit again.

Business_and_leisure Partner

10/10

Exceptional

11 Jan 2026

Emmanuel

The room is clean and spotless and the service is excellent. Very courteous and helpful staff. Good Choice and will recommend it to my contacts.

8/10

Excellent

09 Jan 2026

Shari

Clean, super friendly and top notch customer service. Good location and the breakfast was varied and satisfying.

Leisure Self

2/10

Poor

07 Jan 2026

shabnam

I travel a lot but my experience at this hotel was really bad . As a foreigner you need to stay in a hotel that you feel safe and protected specially as females. When my friend was in a trouble staff at this hotel were very rude . Don’t stay here

Leisure Friends

10/10

Exceptional

04 Jan 2026

Edward

Great variety of food, helpful staff and excellent facilities.

Partner

8/10

Excellent

04 Jan 2026

Subir Saha

Good

8/10

Excellent

04 Jan 2026

Janice

The rooms were very clean and the breakfast wholesome. The room's lighting was so complicated that I had to switch every light off; the lights were still on at night, so I had to take the key out, which meant I needed my phone's light to go to the toilet.
It is a typical room design, if a little cramped.

Business_and_leisure Self

10/10

Exceptional

30 Dec 2025

Fabio

Spacious rooms and friendly staff

Leisure Family

10/10

Exceptional

29 Dec 2025

Subhash

We arrived late in the night, we had very friendly staff and good even at 2 am was delicious. The staff definitely went extra mile to help us wherever possible

Leisure

10/10

Exceptional

24 Dec 2025

iqbal s

Stay was pleasant and comfortable but they are unable to give there customers anything complimentary.

Business_and_leisure Family

4/10

Poor

22 Dec 2025

Manish

It was supposed to be a 5 star hotel but their rooms are bog standard tasteless. Even Budget hotels in UK like Premier Inn or Travel Lodge have better and cleaner rooms than this hotel. The prices of tea and coffee were extortionate. All in all, it is a very basic hotel! Location was good as close to Connaught place but apart from that everything is just basic budget hotel quality. Also, Wi-fi is crap..they think wi-fi is some sort of gold dust restricted to only on 2 devices and a lowly 1 Mbps speed and they call their hotel 5 star!!! It is a 0 star for me

Leisure Family_with_children

8/10

Excellent

17 Dec 2025

Pamella

Breakfast was average for a 5 star hotel. Every time I visit I have to ask and wait a long time for coffee.

Leisure Family

8/10

Excellent

17 Dec 2025

Pamella

I have been staying here whenever I visit Delhi and breakfast menu is almost always the same and boring.
Chef needs to be creative

Leisure Family

6/10

Pleasant

15 Dec 2025

Harshada

It was ok

10/10

Exceptional

12 Dec 2025

Rakesh

Staff very helpful. Room was great. Location excellent. Been before and it did not disappoint.

Leisure Partner

6/10

Pleasant

09 Dec 2025

Sofiene

At check-in, the bellboy stood waiting for a tip in a way that felt almost defiant. I had no issue tipping, and of course I did, but I was also struck by how openly another staff member complained about low wages and expected money, even in front of a supervisor who seemed to accept it as normal. It would be so much better if tipping could remain a gesture of appreciation, something dignifying for everyone, rather than a necessity born from difficult working conditions. Bad vibe in general.

The stretch of street you might walk along to reach the livelier intersection leading to Connaught Place can feel a bit out of place, with homeless people and stray dogs around. It was uncomfortable at times, but I never felt threatened.

Business Self

8/10

Excellent

07 Dec 2025

Manjit

Room was adequate but the breakfast was amazing.

8/10

Excellent

06 Dec 2025

Dilip

All aspects of the hotel were in line with the expectations

However as a suggestion, i think the way rooms should have curtains

6/10

Pleasant

03 Dec 2025

Mary

This room was booked on Hotels.com to be two beds. As we arrived we were given a room with only one bed. Later, we inquired at the front desk on the phone and were informed there were no other rooms available. However, inquiring at the front desk, we found there was another room with two beds. The Hotels.com reservation for two beds did not carry over to the property

10/10

Exceptional

30 Nov 2025

sanjiv

Staff was super courteousin each department. Location of the property is very convenient.

Business_and_leisure Family

10/10

Exceptional

29 Nov 2025

Mona

Great room and lovely breakfast.
Spa was very nice too.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Mahesh

Great stay very nice and courteous staff Buffet breakfast is always wonderful

10/10

Exceptional

17 Nov 2025

MANVEER

Clean, staff,

Leisure Family

8/10

Excellent

16 Nov 2025

Toni

Clean room

10/10

Exceptional

13 Nov 2025

Niraj Nabh

Clean room & Excellent food .

Business

8/10

Excellent

04 Nov 2025

surjeet

staff was curteous

Leisure Self

4/10

Poor

28 Oct 2025

Rakesh

Staff support lacking.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Chandrakala

Nice

Leisure Family_with_children

10/10

Exceptional

15 Oct 2025

barb

Beautiful hotel with 3 restaurants, although a little pricey for Delhi it was in a great area within walking distance to Connaught place. Nice room

Partner

8/10

Excellent

06 Oct 2025

Manoj

Staff is very helpful.

Leisure Family

8/10

Excellent

25 Sep 2025

Kuldip

Conviently located.

Leisure Self

4/10

Poor

05 Sep 2025

Raj Mohan

Not a very clean hotel

8/10

Excellent

01 Sep 2025

SATHISH KUMAR

I've all is it ok for you he price its too high

10/10

Exceptional

31 Aug 2025

Preethi

Great location and easily accessible to restaurants and main attractions.

Leisure Family

6/10

Pleasant

24 Aug 2025

manoj

Not helpful- drainige in washroom and toilet smelling- old and stained

Business Self

10/10

Exceptional

11 Aug 2025

Anil

Best staffs Mr Aryan and Mr Faisal

Amazing helpful and very polite staffs especially Mr Aryan and Mr Faisal both are front desks staff. Treated me very well with a warm welcome drinks and tried to help me and look after me in every single steps. The hotel has full accuraciey and was very busy even though these people Mr Aryan and Faisal made my life easier. Smooth checked in and smooth checked out. Superb. Definitely see you guys soon.

Business

10/10

Exceptional

06 Aug 2025

Janhavi

Good

10/10

Exceptional

06 Aug 2025

Janhavi

Good

10/10

Exceptional

29 Jul 2025

Anand

Great service.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Ryosuke

清潔で非常に良い宿でした。
中心街のコンノートプレイスには近いものの、道は綺麗ではないので、車で移動した方が良いでしょう。

Family_with_children

8/10

Excellent

26 Jul 2025

chetan

good, but can be better

This is my favourite place in Delhi, whenever the rates fit in my budget, and this was probably the 6th time I stayed in this hotel. And will do so in future also. But, this time there were a few \"surprises\".

1: The digital safe in my room was too small, can only take wallet, cash, and such. Most travellers, and particularly business travels, carry a laptop. And when we go out in the evening, the digital safe should be large enough to take the laptop.

2: For any room service, this time I was asked to pay on the spot every time. I have no idea why I was selected for this \"honour\", but hereafter I will prefer to be treated like an ordinary guest who settles his bills at check-out time. The client, who is to reimburse me, prefers a single consolidated bill.

These were the two major things. A few minor things are a) the in-room dinning menu is all too heavy. A few lighter things, like Khichadi, curd-rice, will help. b) the towel rack is not in the shower cubicle, but at the other end of washroom. Strange. c) Senior citizens feel a bit safer with an anti-slip mat on shower floor.

Above is NOT a \"cribbing review\", but some constructive suggestions for improvement.

Business

10/10

Exceptional

21 Jul 2025

Meena

Location! Location! Location! Amazing service! Great food. I stay there always!!!

Friends

10/10

Exceptional

15 Jul 2025

Abhishek

Very clean and understanding staff. Excellent continental breakfast.

Leisure Family

10/10

Exceptional

14 Jul 2025

Meena

This is my favorite place to stay when I’m in Delhi. It has the best location, best services and food is great! I highly recommended this place who is looking for best value for your money. Actually, it should be priced more but I won’t complain.

Leisure Self

6/10

Pleasant

07 Jul 2025

Verified traveler

The place was ok. The room definitely needs updating. The furniture is dated, as well as the decor. My main qualm is that the room had a dank smell. A little bit on the wet and moldy side which was not pleasant at all. This really changed my perception of the hotel. It’s located in a great area, the breakfast buffet was good and the room service was great too. But the weird smell was off putting and really set an overall not great tone for my stay.

Partner

10/10

Exceptional

05 Jul 2025

Milin

I recently had the pleasure of visiting a fantastic establishment. The staff was incredibly welcoming and professional, making my experience even more enjoyable. The menu was innovative and delicious, offering a variety of options that catered to different tastes. The cleanliness of the place was impeccable, ensuring a comfortable and pleasant environment for all guests. Lastly, the location at the center was perfect, making it easily accessible for everyone.

Business_and_leisure Self

4/10

Poor

29 Jun 2025

Rakesh

There was nothing to like about the property apart from spa. M

Leisure Self

10/10

Exceptional

22 Jun 2025

Mariam

The highlight of a short tour of Delhi at the height of hot weather was the incredible comfort we experienced at The Met. The breakfast was so satisfying with dosa’s and Omlettes on demand to great tasting masala chia. They had so many dishes at breakfast that it was hard to decide what to eat. The chef assured me that the meat was halal and the two non-halal items were prepared completely separate.

The showers were the best after sightseeing all day in the heat which many people don’t think about but will greatly appreciate. The staff of Shiv, Sunil and Marvinder proactively kept asking if we needed anything like water, towels, etc and got us whatever we asked for immediately.

The property is a great balance between historical and modern. The managers checked that we were enjoying ourselves and Mr. Shrivastava even gave me his direct contact with permission to call anytime if I needed anything.
The bell staff and front desk staff were very welcoming when we arrived and gracious upon departing.

I highly recommend staying here.

Friends_and_family Family

4/10

Poor

22 Jun 2025

Chitra

Food restaurant was good. Chef was very considerate to attend to specific request but overall cleaning of room and common corridors was not good. Reception guys need to better understand the request and help mitigate customer issue which was missing

Family_with_children

2/10

Poor

19 Jun 2025

Sharda

Poor customer service at reception . I bought some clothes and told reception a package will be delivered and I might not be in at that time, reception said ok but when the package was being delivered, they declined. The boys st the reception desk gave poor excuse when questioned. Most of the staff are very good or excellent. Raj Kumar , cook, Himanshu and others.
Temperature in Delhi was 44-45 and door persons had to wear heavy clothing, suits to stand outside in that heat to open door for guests. Human abuse. They can stand inside and come out to open the door. I will not be going to this hotel again. .

Leisure