Hampton Inn By Hilton Manchester

10/10

Exceptional

07 Mar 2026

Lisa

Clean room and friendly staff

Friends_and_family Friends

8/10

Excellent

05 Mar 2026

anne-louise

Room layout was good, small but comfortable with great shower and toiletries. Communal areas clean and well maintained. Convenient location for Northern Quarter amenities.
Breakfast was ok - I struggled to make a choice. Pastries were basic and unappetising. Some younger breakfast staff were inattentive, stood in groups chatting.

Self

2/10

Poor

04 Mar 2026

Uzayr

The room looked like it was something out of a hotel ibis or a cheap travelodge.
The heating in the first room would not work at all.
So we were then swapped to a second room, where again, af tree

10/10

Exceptional

02 Mar 2026

Thomas

We enjoyed our stay and would not hesitate to recommend the hotel to fellow travellers. Great location with easy access the city centre.
The premises is new and very well presented.
The staff are very welcoming and professional.

Friends_and_family Friends

8/10

Excellent

28 Feb 2026

Scott

Room was clean and staff were attentive and helpful! Only criticism is the room lay out the bed was almost against the wall boxed in with the side tables you have to side step along a small gap against the wall to access the bed

Partner

10/10

Exceptional

28 Feb 2026

Emma

Lovely big clean room, staff very accommodating. Breakfast was nice . Location good to, close to Victoria Station .

Partner

6/10

Pleasant

19 Feb 2026

Holly

Roadworks really impacted the experience.
The duvet was paper thin.

Partner

6/10

Pleasant

18 Feb 2026

Henry

Everything was all ok as usual at this hotel. However, overnight roadworks (for some 6 weeks!!) were not advertised at time of booking. This meant 2 sleepless nights. Not ideal, but the room was comfortable enough.

Also, scrambled egg recipe has changed - these taste bad now!

Self

10/10

Exceptional

16 Feb 2026

Rachel

Great all round hotel with a very nice breakfast included

Leisure Partner

4/10

Poor

14 Feb 2026

Charlotte

I paid £225 for one night. I understand prices increase when events are on, but considering the same room is often around £65 per night, this felt extremely expensive and not reflective of the overall experience.
The male staff were pleasant and welcoming, however the female receptionist at checkout was not particularly friendly. It would have been nice to be asked if we had enjoyed our stay, as this is something you would expect from a Hilton-branded hotel and it makes a difference to how valued you feel as a guest.
I was notified by Hotels.com about a £1.20 charge, but there was also a £30 charge taken at the hotel. I was assured this was a temporary deposit and would be refunded, however this has not yet returned to my account, which is concerning.
The breakfast buffet was extremely busy and overwhelming. As someone who is autistic, I found the environment quite difficult to navigate. We arrived at 8:10am and there was very little food left. I was only able to get the last remains of scrambled egg and beans, and the overall choice was disappointing. In comparison, I have experienced better breakfast availability and organisation at a Ibis Budget hotel, which is surprising given the Hilton branding and higher price point.
Overall, the stay was acceptable but did not justify the price paid. I would have expected a more comfortable, welcoming and better organised experience for £225.

Friends_and_family Friends

2/10

Poor

14 Feb 2026

Amanda

.

10/10

Exceptional

12 Feb 2026

Garry

The rooms was very clean staff was brilliant very comfy beds food was good highly recommended

Partner

8/10

Excellent

10 Feb 2026

Emilios

clean room.

Leisure Family

10/10

Exceptional

09 Feb 2026

Lorrainec

Good size clean room. Convenient location to city centre. Excellent included breakfast.

Friends_and_family Family

4/10

Poor

08 Feb 2026

Jack

This was my 4th or 5th stay at this hotel in the past 3 years. Before arrival I was told I’d need to pay the £1.20 city tax, which I was aware of. However, when checking in, an unexpected £30 charge appeared on the card machine. The receptionist didn’t explain this until I questioned it, saying with some attitude towards me it was a standard deposit. I’ve never been charged this before and there was no mention of it when booking.

The room cleanliness was also poor, with water spilled over the desk and toiletries left behind by previous guests. I disposed of these myself as I didn’t want to deal with reception again.

While I understand the roadworks outside aren’t the hotel’s fault, some prior warning would have been helpful due to road closures and access issues to the car park. I was also woken at 7am by loud roadworks, which wasn’t ideal after a late night.

Also the cost of the drinks was basically daylight robbery 2 cans of 300ml water was £5.50 this ridiculously priced.

Overall, this stay was disappointing, especially considering it cost nearly £200 for one night and involved rude staff. Previous stays were faultless, but this visit fell well below expectations. If I say he again I really hope they improve and my stay will be like previous visits

Partner

10/10

Exceptional

03 Feb 2026

Paula

The room was lovely and clean and very well designed.

Partner

6/10

Pleasant

01 Feb 2026

Jane

Toilet roll holder was broken, toilet was running with water after flushing, the kettle refused to switch itself off and the mattress was very uncomfortable. There was a glass sliding door across the bathroom which was not very well fitted and if the bathroom light was on during the night it shone through the door. Definitely a design fault.

However we had a nice breakfast and the staff were very helpful.

Leisure Family

10/10

Exceptional

31 Jan 2026

Jamie

Excellent hotel great breakfast & clean and fresh room staff welcoming all in all 10/10

Leisure Family_with_children

10/10

Exceptional

27 Jan 2026

Tony

Okay

6/10

Pleasant

24 Jan 2026

MISS ELISA

Excellent access to the city centre, breakfast was fab and included in the price which was a big bonus. Dirty hand prints on the wall above the bed, duvet was a bit gross and bed could have been comfier

Partner

10/10

Exceptional

18 Jan 2026

Matthew

Excellent quiet stay.

8/10

Excellent

13 Jan 2026

Lucy

Clean , easy

10/10

Exceptional

12 Jan 2026

Ruairi

Friendly staff, good room, very reasonable price

10/10

Exceptional

10 Jan 2026

Jacqueline

Great room, very clean nicely set out for the romantic package. Thank you.

Partner

4/10

Poor

06 Jan 2026

EJ

Room smelt damp and there was a large amount of condensation on the windows. The windows couldn't be opened to help air the room and so the carpet in front of the windows had begun to mould in places.
The bathroom shower tray and enclosure had also started to mould.
The breakfast selection was average but there was plenty of space when we arrived.
The parking at the hotel is extremely limited but there is public parking a relatively short walk away from the hotel. This public parking is significantly cheaper than parking at the hotel.

Friends_and_family Family

2/10

Poor

05 Jan 2026

Jonny

Absolutely awful stay. Didnt sleep at all from 2am onwards there was an alarm going on constant till the morning. Told wed get a refund because the staff said they could hear it and it wasnt fair but havent heard anything about the refund after various emails. Would never stay there again

Partner

8/10

Excellent

04 Jan 2026

alan

Hotel was generally very good and I would use again. Breakfast was not great.
Hotel staff were all excellent and could not be faulted

Partner

10/10

Exceptional

02 Jan 2026

Ehis

Clean room

10/10

Exceptional

02 Jan 2026

Ehis

Clean room

6/10

Pleasant

20 Dec 2025

Gill

Hotel room ok. Had to pay £30 on arrival. Hotel refunded £28 on leaving. Still not sure what the £2 was for??

Breakfast long queue which delayed our day. Spent 30 mins waiting to enter the breakfast area. Not great as I’m disabled.

Unlikely to go back

Leisure Partner

10/10

Exceptional

20 Dec 2025

Neale

.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Ellen

Was a very pleasant stay! Really close to the venue where my event was, room was really nice and spacious and bed was really comfy. Will definitely be staying here again.

Leisure Self

10/10

Exceptional

15 Dec 2025

Stuart

Nice hotel, very clean, good location and good breakfast.

Business Self

10/10

Exceptional

07 Dec 2025

Charles

Staff were great, room was clean and tidy and the right size! The 24hr pizzas are a god send after a gig!

Leisure Self

8/10

Excellent

07 Dec 2025

Jeremy

Clean room, well equipped.
Staff all lovely.

Leisure Partner

10/10

Exceptional

06 Dec 2025

Yoke yin

It was good

10/10

Exceptional

06 Dec 2025

Alan

Room was very clean. Breakfast was very good and the late (after 11pm) pizza availability etc is an excellent and much appreciated service by the hotel.
We had a great stay, beds are very comfortable. I will stay again.

Leisure Family

10/10

Exceptional

02 Dec 2025

Taffy

Great friendly staff easy check-in and out

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Georgia

So comfortable!

Friends_and_family Friends

6/10

Pleasant

30 Nov 2025

Ruth

Availability of food as advertised would be nice. Room was cold and thin quilt which didn't help. The room was very clean and the staff were friendly, although the lifts were very dirty.

Friends_and_family Friends

10/10

Exceptional

29 Nov 2025

Rob

I was very comfortable at my recent stay at Hamptons. The room itself was clean, nicely appointed, well maintained and designed.

I really don’t have anything negative to say about the room. I managed to secure an extremely reasonable rate of around £55 via Expedia, so for that price point, the hotel, room and facilities were excellent value and very nice product as a whole.

The only few negative comments which are mainly isolated to my room would be the hairdryer was broken and only worked on one speed setting. I also noticed a row of dead pixels on the TV. It wasn’t really noticeable from the bed, but I did notice it whilst standing near the TV. I thought also maybe at least one bottle of water might have been included in the room.

Besides from that, the staff were friendly, helpful and I certainly would stay here again.

Business Self

8/10

Excellent

24 Nov 2025

David

Location of hotel to city centre

10/10

Exceptional

22 Nov 2025

Ebony

Room was clean and simple, really loved the security

Partner

2/10

Poor

21 Nov 2025

Justine

Room smelled of urine and was very cold (heating not working and reception didn’t pick up when I tried to call). staff unhelpful. Breakfast also cold.

4/10

Poor

19 Nov 2025

Lisa

Large stains on floor and chair. Water on window sills. Hair matted in plug in the sink. Construction all around site and road closures which made hard to get to car park. Which could have been mentioned on booking. Breakfast was just ok. Rooms state soundproof yet heard everyone in corridors. Was ok for 1 night.

Partner

10/10

Exceptional

17 Nov 2025

Paul

Great one night stay at the Hampton. Clean, warm and welcoming room. Very quiet despite the busy location. Staff were warm and welcoming and the added benefit of secure parking on site too.

Self

4/10

Poor

16 Nov 2025

Vilma

The place around the hotel was so traffic as there’s constructions are going on. Check in was fine but the room itself, the lowest temperature on the control system is 19 which is really hot. Me and my family were not able to sleep properly as it’s so hot. The bed and pillow makes sounds everytime we moves. It’s probably the bed cover not the bed sheet. The food selections are limited. Scrambled egg ha No taste, sausages are burnt as if we’re chewing a rubber. The place were the foods are Very small place so there’s always a long queu as in we’ll spend longer hour to queu than to eat. I booked this hotel as this is Hilton but I was very disappointed. I will never book in this hotel ever again.

Friends_and_family Family

8/10

Excellent

13 Nov 2025

Lisa

Clean room, comfy beds, lovely staff. Breakfast was a bit chaotic as it was busy and the spcae is small but generally, not bad.

Friends_and_family Family

6/10

Pleasant

11 Nov 2025

Martin

parking OK, Bed very uncomfortable

10/10

Exceptional

09 Nov 2025

Peter

Lift was very messy needed cleaning and hovering

Friends_and_family Friends

6/10

Pleasant

09 Nov 2025

Clare

Room was boiling with no window to open and aircon was broken. Pillows were disappointing and lack of mini fridge

10/10

Exceptional

09 Nov 2025

Christopher

Excellent service and friendly staff

Leisure Partner

10/10

Exceptional

07 Nov 2025

Michael

The hotel was extremely comfortable. Our family room was spacious and very clean. The bar area was pleasant. All the staff we met were so friendly. We would recommend this hotel.

Friends_and_family Family

8/10

Excellent

06 Nov 2025

Amanda

Breakfast was ok

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Royston

As a city centre hotel the hotel was among the best of its type in our experience. Any trepidation about the hotel vanished as we entered the foyer and our bedroom. The location enabled us to experience Manchester on foot in the local area. Ignoring the current massive road works of the time, getting into the underground car park was awkward. I would suggest parking in the nearby car park for a short time (£1) and paying for the hotel car park before unloading the car.

Friends_and_family Family

2/10

Poor

03 Nov 2025

MRS S L

Queued for our breakfast in the hotel lobby for over an hour, minimal food on offer, staff unplugged waffle machines, coffee machines, etc, as \"breakfast had finished\" despite us queueing for an hour.

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Paula

Staff really friendly. Great hotel, close to everything . Complimentary breakfast was excellent with a lot of choice

Friends_and_family Family

6/10

Pleasant

01 Nov 2025

Edward

Room had a big stain in the middle of the carpet and hair on the bed.
Breakfast was unbearably busy. Not a pleasant experience at all. We gave up and went down the road to buy breakfast elsewhere (despite it being included in our rate). Queue went though the restaurant meaning people were stood by others eating.
Staff were all fantastic though, very polite and courteous.

Leisure Family

6/10

Pleasant

01 Nov 2025

Lee

Room clean hairdryer didn’t work swapped but same problem with second dryer. 24/7 menu not not 24/7 unfortunately lots of work going on in front of hotel

8/10

Excellent

01 Nov 2025

Lisa

Clean hotel from top to bottom, room was great, temperature spot on, comfy bed & pillows, towels all clean & all amenities you need. Bar was open really late which was nice & allowed us to chill after our gig before going to bed. Only issue was car park, it was a nightmare to get to due to road works/closures & when we did find it no one answered the buzzer

Friends_and_family Family

8/10

Excellent

01 Nov 2025

Sharon

The rooms were lovely and were very clean, the staff were very friendly and helpful

Leisure Family

6/10

Pleasant

31 Oct 2025

Joshua

Room was standard for a hotel, nothing luxurious. It was very noisy overnight, and in the morning with builders directly outside the window. Didnt have a great sleep. Breakfast was nice.

Leisure Friends

10/10

Exceptional

31 Oct 2025

Terence

Food was great and freshly cooked. Staff on duty were excellent and the room was spotless....I will be back

Self

4/10

Poor

28 Oct 2025

Joanne

We arrived at the property at 1pm to drop our bags off (i rang before hand to check this was ok )

There were two members of staff behind the counter, non of them look up , I asked politely if we could leave our bags and the young man was rude and just threw a ticket at us, no words .

When we checked in , the lady on reception was so hostile and really needs to work on her welcome manner , she then said breakfast would be busy in the morning , I asked what time we should come down and she didn’t answer I asked to book , not an option , it was like she was saying don’t bother !

The room was ok , very hot , air con didn’t really work , paid for a city view of roadworks that where very noisy to !

Would not stay again

Leisure Family

6/10

Pleasant

26 Oct 2025

Debbie

Bed was too close to the wall. Not enough fruit choice. No porridge option. Coffee machine wasn't very good. Tables were small Not enough room to put the dishes that you used. Staff wasn't very friendly. The high price for hotel wasn't worth it

Partner

10/10

Exceptional

26 Oct 2025

Janet

Lovely comfortable room, pillows dissapointing

Partner

10/10

Exceptional

26 Oct 2025

Jesus

Construcción todo alrededor del hotel. Difícil acceso si van en auto.

Leisure Family

6/10

Pleasant

24 Oct 2025

Kath

Fire alarm went off two days in a row at 2am

10/10

Exceptional

19 Oct 2025

Jamie

Amazing as per.

Leisure Family

8/10

Excellent

18 Oct 2025

David

Very good all round

Very good all round
Staff helpfull and professional
Internet was great
Room was clean and up to a high standards
Didnt use the car park used another 2 to 3 mins down the road much cheaper and bigger

Grest stay and would again

Partner

8/10

Excellent

06 Oct 2025

Claire

Hotel was lovely staff were lovely.
Had issues with the temp in the room? Was very Joe couldn’t seem to get the air con working

Leisure Friends

4/10

Poor

05 Oct 2025

Tracey

Not many staff especially at breakfast which was a full on distaster. Queued for 45 minutes as no food left and when it was repleished slowly one item at a time with 5 minutes between each item coming out it was poor quality ingredients. Croissants and pastries had ran out mid way through service and not replenished at all. Staff did not seem to care.
Stained duvet cover.
We were placed in a room with disabled facilities so the shower difficult to access for non disbled people due to pull down showerbseat and low shower which was also spoilt with water only a little warm.
Overall expected great things for £240 a night, we would of had a better night in Travelodge.
Toilet holder not secure.
2 coffee sachets, 1 teabag and 2 sugars in the room with no spoons. Not sure how we were supposed to stir drinks.

Partner

10/10

Exceptional

03 Oct 2025

Karl

great stay

Business_and_leisure Self

8/10

Excellent

26 Sep 2025

JUDITH

Love staying here as visiting . But this time room very dusty and not the usual standard . Staff are always pleasant and friendly . Will stay again

10/10

Exceptional

25 Sep 2025

Sheila

Very friendly and great service

Partner

10/10

Exceptional

24 Sep 2025

gareth

stayed here before great hotel very clean rooms and amazing staff very friendly and helpful. always a good breakfast. gazz

Friends_and_family Family

6/10

Pleasant

23 Sep 2025

John

1. Check in was slow.
2. Resented paying the tourist tax.
3. Never been asked on previous visits to the hotel to pay a £30 refundable surcharge. When cash was offered and rejected this entails an intrusion into my personal banking which I resent. Also check of our numerous visits to the hotel would have shown that we had never disrespected any material or personnel aspects.

Partner

6/10

Pleasant

20 Sep 2025

Mark

Delux it was not!

Delux room it was not, multiple stains on the carpet, mold in shower tray marks on multiple walls

Partner

4/10

Poor

10 Sep 2025

Paul

Not fit to carry the brand name

Multiple fire alarms during the early hours requiring evacuation on two consecutive days. Food on floor in lift. Food on corridor floor outside a room for over 24 hours. Blocked sink. A/C didnt work.

Partner

2/10

Poor

03 Sep 2025

Louise

Swift checking however check was 12pm and hotel cleaners entered my room on 3 attempts from 10:30 one occasions was in the shower and the next my partner was completed undressed as she walked in. Felt rushed to check out because they wanted to clean the rooms.

Friends_and_family Family

6/10

Pleasant

01 Sep 2025

Verified traveler

Clean and functional, good price point

It is definitely a budget Hampton. Clean and functional. Service wasn’t particularly personal or fast.

Partner

4/10

Poor

31 Aug 2025

Olivia

We checked in and got to our room and there was trash on the floor, stains on the wall, a chunk missing from the wall near the bed, and little bugs everywhere. We went downstairs and they thankfully gave us another room. But all they said was “that’s not ideal.” The new room we got had stains on the couch and floor, hair on the bed, and stains on the two of the towels. For the price I paid I expected better.

Leisure Partner

8/10

Excellent

30 Aug 2025

Mohamed

Value for money

Leisure

10/10

Exceptional

29 Aug 2025

Maria De Fatima

Amazing place friendly staff very good food everting was amazing definitely will book more stays 😊

Business_and_leisure Self

8/10

Excellent

27 Aug 2025

Juliette

Lovely hotel and stay breakfast was chaotic in such a small area for amount of guests . Breakfast was ok but limited by the time we got there due to alll guest arriving at one time

Partner

4/10

Poor

26 Aug 2025

Santosh

No Air Conditioning

No Air conditioning through out the stay

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Fauzia

Comfortable stay!

We stayed 4 nights and the service was excellent.
I am very grateful to all the staff the hospitality, especially to Dianne and her team at breakfast time.
The room and interiors in general are all in very good condition.
The only thing that can be improved is the menu selection and variety at breakfast. Sometimes there is no more remaining scrambled eggs, for example, gʻand we get told thats all for today, even though there's plenty of time until the end of breakfast time.
Parking is very expensive at the hotel but there are very cheap carpark options at a few minutes walk away.

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

Donnarine

Great customer service

Business Friends

8/10

Excellent

15 Aug 2025

Martin

Great stay

Ideal for a short notice stay. Great location for where we needed to be but may be a little out for those wanting to go into Manchester itself.
Very clean and a great breakfast.

Partner

8/10

Excellent

12 Aug 2025

Cheryl

Not keen on paying for the hotel carpark when you are staying there and not enough food choices

Leisure Partner

10/10

Exceptional

10 Aug 2025

Donnarine

Great

Leisure Friends

8/10

Excellent

07 Aug 2025

Paul

Nice Hotel - Handy for Co-op Arena

Reasonable location in the Northern quarter. On arrival there was only one member of staff behind the check in desk but there were several others milling about and despite a queue forming staff were very slow to react and check people in. The check-in process was quite straight forward and the room was very nice and clean and tidy. The only downside of the whole stay was a fire alarm activation about 6am the following morning. The duty staff seemed to have little idea as to the correct cause of action in relation to the incident and once clear to re-enter the building a couple of other similar activations shortly after did make a for an overall pleasant stay. Breakfast was included and was reasonable.

Partner

2/10

Poor

02 Aug 2025

CHRISTOPHER

Very clean and spacious room. The reason why i gave it a 1 star review is we couldnt sleep due to how hard the bed was, it was so uncomfortable it was like sleeping on the floor. The AC wouldnt work and the room was hot and stuffy. The menu for the restaurant is very limited to 3 or 4 items which for the price is not very good.and we ended up going out to eat. Parking is very expensive at the hotel but there is alternative parking around the area which is relatively cheap. If the bed wasnt as bad as it was i would have gave it a 3-4 star review but we nearly checked out at 2am due to how uncomfortable we were.

Leisure Partner

8/10

Excellent

01 Aug 2025

MARIAN

Handilly placed for city centre. Rooms beautiful. Bed very comfortable. Breakfast poor. Parking limited and very expensive.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Alan

Friendly Staff.Walkable location to main shopping, bars etc.Great value for money

Leisure Partner

10/10

Exceptional

23 Jul 2025

Stephen

Great hotel. Friendly staff, clean room

Leisure Family

10/10

Exceptional

22 Jul 2025

Trudi

Great location which is a short walk from shops and station.

8/10

Excellent

22 Jul 2025

Shaun

Great Stay. I would stay again.

Stayed in a queen and single room. The reception staff were lovely. Even allowed us to book in early as we were heading off to watch Oasis. My only gripe was that I could smell smoke in our room all night. I am not sure if it was coming in via the air conditioning or window I never got that far. Apart from that the room and bed was very comfortable and the staff were very attentive even coming to the room to fix the air conditioning for us which we had struggled to set correctly. The lady even brought us a fan which was a nice touch. All in all would stay again.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Verified traveler

Great stay!

Fantastic stay. Just the one night, but very clean, well maintained and would stay again.
Breakfast buffet was very nice, large choice.

Partner

10/10

Exceptional

20 Jul 2025

Jamie